CWDS / Child Welfare Digital Services

Case Management Digital ServiceSprint ReviewSprint 4.1: 8/24/17 – 9/6/17

Agenda

• Sprint Stories• Sprint Backlog• Team Metrics• Research, Design, & Business Presentation • Design Operations Presentation• Development Presentation• What's Next

Stories• Business

• Lassen County Site Visit• Communications Planning & Strategy

• Research and Design• Lassen County Site Visit• LA County Site Visit• Research Synthesis• Communication & Logistics Planning• Bi-weekly County Call Strategy• CoDesign Workshop Exploration + Strategy• Continued work on design system process + prototype

• Development• Development Infrastructure Progress• Choosing the Stack • Configuring Docker and Jenkins• Updated styles from Intake & Cals• Versioning process defined• Distribution Process of Component Library

#1 Team Stories

Sprint Metrics Sprint 1 Sprint 2 Sprint 4.1Iteration 1 2

Planned Capacity % / PTS 85% / 136 86% / 145

Accepted # of Planned Feature Stories / PTS 46 / 128 43 / 124

# of Completed Feature Stories / PTS 46 / 128 43 / 124

% Completed (by PTS) 94% 86%

# of Stretch Backlog Features / PTS 1/2 0/0

% Completed (including Stretch, by PTS) 94% 86%

Average Velocity over 3 sprints 128 124

Cycle time for Features (in hrs.) 93 136

#1 Team Metrics

What we learned

Case Management Researcher Antoinette Houston, CUAmapping the Emergency Placement workflowonsite with Social Workers in Lassen County.

Research & Design and Business

In-Person Discovery with ExpertsRESEARCH & DESIGN and BUSINESS

OUR APPROACH• Round table discussions with key

Lassen County staff• Rich 1-on-1 + group dialogues w/

workers across Intake, ER and RFA specialities

• A series of interactive workshop “gaming” activities

Case Management Researcher Antoinette Houston, CUA performing onsite “gaming” activities with Social Workers in Lassen County.

OUR FOCUS To understand + learn:

• The Lassen County Emergency Placement (EP) workflow

• Worker efforts used to find family and other NREFM during EP

• Identified collaborations, handoffs & challenges

Case Management Research + Business team prepping for workshop.

WHAT WE DISCOVERED• Lassen County EP Insights• Growing similarities and

differences between Lassen and other counties researched thus far related to Emergency Placement efforts

Experience Map highlighting consolidated county experiences: YUBA, L.A. & Lassen

Designing WITH, not for...RESEARCH & DESIGN and BUSINESS

Codesign Workshop in SacramentoDate: 9/21-9/22

Initial in-person workshop serves as a jumping-off point

Fun, engaging activities

Design Operations

Visual Design DirectionDESIGN OPERATIONS

CONSIDERATIONS

● Information Architecture

● Product Personality

● Accessibility Standards

EXPECTATIONS & NEXT STEPS

● Continuous feedback loop

with core counties

● Iterate accordingly

● Mobile design strategy

Component Library ToolsDESIGN OPERATIONS

WHERE WE ARE

• Static Generated Style Guide/CSS (Hologram)

• NPM Distribution from react-wood-duck

• Tested Fractal, Catalog, and React Styleguidist

WHAT’S NEXT

• Dynamic Living Style Guide (Fractal)

• Extend NPM and SASS support

• Potentially explore Storybook

• Merge with react-wood-duck

DevelopmentCase Management

Choosing the StackDEVELOPMENT

Dev Box

VPN

DEVELOPMENT

Balance:

Team Strengths + Platform Norms + Goodness of Fit

Choosing the Stack

react-rails

Dev InfrastructureDEVELOPMENT

Build Box

Dev Box

Docker Configuration to Support Jenkins

Using Jenkins and Docker developers can push new features to users within minutes or hours of completion instead of weeks or months.

• Configured Dockerfile to build the docker image.

• Tested Docker image to check whether all devs can run this image successfully.

• Before doing continuous integration, we have setup a sample application for testing

• The Dockerfile and .dockerignore available at URL: https://github.com/ca-cwds/case-management/tree/hello-world.

• Identified Common Styles from INTAKE & CALS

• Added Styles and updated the component library with bumping patch version

• Defined versioning process• Coordinated with

Wood-duck(DesignOps) on contributing components to pattern library

Global UX Pattern LibraryDEVELOPMENT

Retrospective

What went well:There was a lot of resonance with the team about being able to separate Dev and Design in Pivotal Tracker.

Improvement Opportunity:Top item identified was being proactive with PI4 planning

Carry over retrospective item was realistic capacity.

ImpedimentsTeam Control – We are working to overcome the challenges related to creating cohesive, mutually supportive team that integrates a government business team and 2 vendor teams. 

Team Influence – Staffing timeline for TPT is forcing some adjustments in planning.

Organizational – Staffing timeline for Product Owners and Testers.

What's Next?• Continue User Research with Core Counties• Co-design Workshop - 9/21/17 and 9/22/17• Test & Verify the Development Environment • Automate the Deployment Process• Continue working on the Strategy for the Prototype• Continue to build reusable common components across digital

services

Reminders:Agile Training - 9/7/17, 9/27/17, 10/12/17Bi-Weekly County Call - 9/13/17, 11:00-12:00Case Management Sprint Review - 9/20/17, 2:30-3:30

Questions?

Appendix