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Case Studies: Implementing SMS 2003 November 20, 2003 Microsoft SMS 2003 Launch Event. Introduction: Intrinsic Technologies. Desktop and Server Management Specialists Microsoft Gold Certified Partner Enterprise Systems Security Solutions Project-based, Customized Engagements - PowerPoint PPT Presentation
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WINDOWS MANAGEMENT
1
Case Studies: Implementing SMS 2003
November 20, 2003
Microsoft SMS 2003 Launch Event
WINDOWS MANAGEMENT
2 Introduction: Intrinsic TechnologiesIntroduction: Intrinsic Technologies
Desktop and Server Management Specialists Microsoft Gold Certified Partner
Enterprise Systems Security Solutions
Project-based, Customized Engagements Highly Experienced, Certified and Trained Staff Strong Industry Partnerships Best-of-breed Solutions
WINDOWS MANAGEMENT
3 Introduction: Intrinsic TechnologiesIntroduction: Intrinsic Technologies
SMS 2003 Practice
Most experience with SMS 2003 outside Microsoft
One of two Premier Service Partners identified by Microsoft for SMS 2003 Delivery (www.microsoft.com/smserver/partners)
Servicing Customers Nationwide
Thought Leaders Derek Hartung has over 10 yrs experience with SMS, is leading
largest non-governmental SMS project, is Chairman of Chicago Systems Management User Group
Derek Fournier is former Enterprise Team Lead for Microsoft SMS Product. Led over 60 SMS 2003 client implementations.
WINDOWS MANAGEMENT
4 SMS 2003: Case StudiesSMS 2003: Case Studies
Crate & Barrel Relatively small in size Multiple operating systems Windows NT 4.0 Domain Limited bandwidth Little bureaucracy No existing ESD
Large Midwest Insurance Company Large in size Standardized on Windows XP Active Directory already deployed SMS 2.0 already deployed Formalized change management processes
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5 Crate & Barrel RDP: Business DriversCrate & Barrel RDP: Business Drivers
Lou Tucker, Director of IT, Crate & Barrel Strategic Business Drivers
Improved Asset Management Efficient Software Deployment Security Patch Management
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6 Crate & Barrel RDP: Business DriversCrate & Barrel RDP: Business Drivers
Environment 100 retail locations, 2 distribution centers, 1 headquarters 1200 desktops (Win95, Win98, WinNT, W2K and WXP) 100+ servers (NT4) AD/ Win2003 Server
SMS 2003 Benefits to be Realized Cost savings Better control of enterprise
Identify Assets for replacement Software Licensing Software distribution Reporting
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7 Crate & Barrel RDP: Design FactorsCrate & Barrel RDP: Design Factors
Legacy OS’s – Legacy Client Bandwidth Control to Retail Locations Synchronized AD / SMS 2003 Design Efforts Roaming Users
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8 Crate & Barrel: SMS 2003 HierarchyCrate & Barrel: SMS 2003 Hierarchy
CentralSite
PrimarySite Secondary
Sites
SLPSLP
MPMP
DPDP
CAPCAP
RPRP
MPMP
DPDP
CAPCAP
HQHQ
DistributionDistribution
CenterCenter RetailRetail
LocationsLocations
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9 MW Insurance EAP: Business DriversMW Insurance EAP: Business Drivers
Strategic Business Drivers Asset Management Software Deployment Workstation Build Process Application Packaging
Performed Formalized Tool Assessment
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10 MW Insurance EAP: Business DriversMW Insurance EAP: Business Drivers
Environment 18,000 claims / agent offices, 4 service centers, 1
headquarters 160,000 desktops (WXP) 20,000 servers (W2K) AD/Exchange
SMS 2003 Benefits to be Realized Timely delivery of critical applications Tie application usage to licensing and procurement Integrate with build process to provide core apps Automated integration with application packaging
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11 MW Insurance EAP: Design FactorsMW Insurance EAP: Design Factors
Large Number of Clients Large Number of Locations Existing AD Infrastructure Roaming Users
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12 MW Insurance: SMS 2.0 HierarchyMW Insurance: SMS 2.0 Hierarchy
CentralSite
PrimarySite
PrimarySite
PrimarySite
SecondarySites
SecondarySites
SecondarySites
SecondarySites
4040
PrimaryPrimary
SitesSites
18,00018,000
SecondarySecondary
SitesSites
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13 MW Insurance: SMS 2003 HierarchyMW Insurance: SMS 2003 Hierarchy
CentralSite
PrimarySite
PrimarySite
PrimarySite
PrimarySite
PrimarySite
55
PrimaryPrimary
SitesSites
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14 MW Insurance: SMS 2003 HierarchyMW Insurance: SMS 2003 Hierarchy
PrimarySite
ManagementPoint
ManagementPoint
ManagementPoint
LoadBalancer
Workstation
Workstation
Workstation
DistributionPoints
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15 SMS 2003: Best PracticesSMS 2003: Best Practices
Follow Standard Methodology Plan, Plan, Plan Test, Test, Test Insist on Management Buyoff Coordinate within IT Obtain Expert Guidance / Validation
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16 SMS 2003: Project TimelineSMS 2003: Project Timeline
1,000Node
Company
Plan Design PilotTest Deploy
MaintenanceSpinUp
100,000Node
Company
Plan Design PilotTest Deploy
MaintenanceSpinUp