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7/28/2019 Case Study Analysis_philips
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CASE STUDY ANALYSIS
The introduction of e-HRM at Philips: some lessons for large organizations
Philips Electronics Netherlands and Philips Netherlands together employ over 1,000 people in
Eindhoven, Netherlands. After ehrm had been implemented at both Philips facilities, a survey was
conducted to determine the employees’ attitudes toward the new system. The survey was conducted
online and included managers and non managers. While many factors influence employee attitudes
toward ehrm,
Two main factors were found to impact attitude towards ehrm:
(1) Previous experiences with Information Technology (IT) systems .
(2) The employee’s preferences as to the role played by HR in the organization.
The first finding implies that for an ehrm implementation to be successful, the broader IT environmentshould be taken into consideration. If the image IT already has within an organization is positive, the
ehrm should be relatively easy to implement. If not, one should expect a slow process of gaining trust
and credibility while implementing ehrm. The second finding indicates that employees will be more
positive towards an ehrmM implementation if they prefer a strategic role for HR as opposed to a more
transactional role.
Conclusion-
One overall conclusion from the Philips’ experience is that organizations should not leave theintroduction of ehrm to the technical people alone