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Application Performance Testing ensuring Optimal Performance and Business Continuity in New Enviroment using Apache JMeterFinancial Services

Quality Assurance / Quality Control

CASE STUDY

INDUSTRY

SERVICE

Audatex is a global provider of claims solutions, delivering deeper intelligence into the ownership lifecycle via technology innovation. Audatex has earned recognition for providing intelligent software solutions enhancing efficiency of automobile claims processing, recycling workflows and collision repair. They are the only American provider that accesses all data points pertaining to the complete vehicle owner lifecycle including the Dealer, Appraiser, Insurer, Maintenance and Repairer.

the Client

the Ask

Audatex has two mission-critical systems for managing business operations aimed at catering to customers.

The client was embarking on an initiative to create a new environment and consequently wanted to confirm application usage remained unaffected in the new environment, ensuring business continuity in the process. Moreover, Audatex wanted to ensure the two applications performed optimally in the newly configured environment to promote seamless services to its customers.

The client was looking to join hands with an expert to develop a performance testing strategy, analyze application performance, and acquire key metrics when the number of users increased.

Shop Back Room ApplicationA web application for the management of body shop operations

Claim WatchA web application providing a real-time view of the repair status of vehicles

Background

Quadrant 4 developed the strategy and positioned Apache JMeter as the tool to execute the performance testing. Leveraging extensive Apache JMeter experience, Quadrant 4 measured the performance of the two applications across different with the following approach.

featured Technology

APACHE JMETER 2.11

Created seventeen test scenarios using Apache JMeter to analyze application performance

TESTING

Captured performance of two applications when load is increasedShop Back Room application

PERFORMANCE

Captured response time against varying types of concurrent users, overall response latency against elapsed time, and server hits per second, for 10 and 25 concurrent usersRESPONSE TIME

A 100% pure Java application designed to load test client/server software (such as a web application). It may be used to test performance both on static and dynamic resources such as static files, Java Servlets, ASP.NET, PHP, CGI scripts, Java objects, databases, FTP servers, and more. JMeter can be used to simulate a heavy load on a server, network or object to test its strength or to analyze overall performance under different load types.

Solution

For user loads of 25 concurrent users, shop backroom application handled 470 requests

per second. For user loads of 25 concurrent users, claim watch application handled 350

requests per second. The System went live in the new environment without any outage or

interruption in service to the existing users. Our client was able to confirm and benchmark

the performance characteristics of applications in the newly configured environment and

benefited from enhanced scalability and capacity planning for future loads and user base.

“Quadrant 4 developed the strategy and positioned Apache

JMeter as the tool to execute the performance testing.”

Quadrant 4 has grown into a trusted partner for Audatex.

We recently conducted similar performance testing for

additional Audatex applications and are now assisting the client

in creating insightful reports for specific business areas in order

to drive transformative data capturing for their systems.

Looking Forward

Results

Quadrant 4 Services, a business division of Quadrant 4 System Corporation, provides a wide range of IT services to help organizations transform their business. As a trusted technology partner, we deliver technology solutions that meet our clients’ evolving business needs and deliver value to clients’ businesses.

Quadrant 4 provides comprehensive Quality Assurance and Quality Control services to ensure organizations meet their quality goals and promote top quality applications and products to win customer confidence. Our experienced team of quality assurance experts leverage proven methodologies, frameworks and tools to accelerate time-to-market while ensuring premium application quality at a reduced cost. QA offerings include test automation, performance testing as well as security testing.

Contact us at services@qfor.com

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