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COWI case study Intranet App
"COWI mobile has too many em-ployees rede�ned the way weconnect to news in our everydaylives.
The interest among employees hasbeen overwhelming, and we get alot of good input from our employeesto new mobile ideas that can makedaily life easier.”
Jesper Hjerrild
Vice PresidentPortal & Engineering Solutions
MotivationLike many companies COWI use their intranet to distribute news. Many employees previously did not �nd the time to read news during a busy day, and news were only available to employees when they were logged in to COWI's network.
COWI wanted a solution, that could give their employees access to news and information about their IT helpdesk, directly on their mobile phones - anytime, anywhere.
The solution should be imple-mented in a way, that would not compromise the safety of COWI's internal network and �rewalls.
The solutionBased on Lectors standard solution - Intranet App - Lector and COWI developed a solution, that provides COWI employees access to news and IT helpdesk directly from their mobile phone.
Using this App COWI employees always have access to view:
. News from the Intranet that is relevant to the individual user
. Opening hours for the helpdesk with contact options directly from the app
. Status on users' own open cases in the helpdesk
. FAQ from IT
The solution is cloud-based and is hosted in Windows Azure, which is independent of COWI's internal IT infrastructure.
ResultCOWI now have a solution, that gives their users full �exibility in terms of beeing up-to-date with current company news. The users can access information at the times, that �t best with a busy schedule.
The solution's �exible architecture enables it to be expanded with additional functionality, and this process is ongoing. COWI’s users continually want more and more mobile options.
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LectorOrdrupvej 1012920 Charlottenlund
Tel 44 50 21 [email protected]
COWI has more than 6000 employees, of which about 2900 are based in Denmark. The foreign o�ces of COWI are based in Europe, Asia, Middle East, Africa and NorthAmerica.
The COWI organization employs engineers, biologists, geologists, economists, surveyors, anthropologists, sociologists and architects.
CA
SE S
TUD
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LectorOrdrupvej 1012920 Charlottenlund
Tel 44 50 21 [email protected]
