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© 2013 Tieto Corporation Faurecia From Agile to Lean Martin Chmelař Lean & Agile coach Tieto, [email protected] Tomáš Tureček Lean & Agile coach Tieto, [email protected] Philippe Hocqueloux fJiT Project Manager Faurecia, [email protected]

Case Study: Faurecia - from Agile to Lean

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Case study from Faurecia about Agile&Lean transformation presented on Tieto Leanest conference in 2013 in Ostrava and Prague, Czech Republic

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FaureciaFrom Agile to Lean

Martin Chmelař

Lean & Agile coachTieto,[email protected]

Tomáš Tureček

Lean & Agile coachTieto,[email protected]

Philippe Hocqueloux

fJiT Project ManagerFaurecia,[email protected]

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Faurecia

• Manufacturer of car parts

• 33 countries, 84k employees, 270 production sites

• ~90 Just-In-Time (JIT) production sites

• IT is not a core business but is critical

• Continuous improvement as one of key values

• Sound experience with Lean@Manufacturing but not with Lean@IT

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Agile

Kaizen workshop

Next steps towards Lean@IT

Agenda

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We decided to start developing a strategic system internally and wanted to use an Agile methodology to be more customer oriented and provide flexibility to the product vision as it is constantly changing and evolving.

fJiT - Faurecia Just-In-Time• fJiT - Manufacturing Execution System (MES) for Just-In-Time (JIT) plants

• Faurecia’s strategic decision to develop it using Agile way of working

Rony Bejjani, Faurecia Industrial & JIT Competence Center manager

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Agile

Manifesto for Agile Software Development

Individuals and interactions over processes and tools

Working software over comprehensive documentation

Customer collaboration over contract negotiation

Responding to change over following a plan

That is, while there is value in the items onthe right, we value the items on the left more.

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Agile&Lean coaching by Tieto

The result is very clear today, the Scrum (Agile) organization is in place, the tools are defined and fully accepted by the team, roles are clearly defined.

Rony Bejjani, Faurecia Industrial & JIT Competence Center manager

Tieto coaches proposed a very pragmatic model and the right level of follow-up to make sure the team is sustainable and autonomous.

Tieto coaching frameworkfJiT built using Agile

Tieto coaches

Independent

TeamEnable

Leap

Contin

ually

Impr

ove

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From Agile to Lean@IT

Development

Pro

du

ct

Ba

ck

log

Product owner

This is implemented so far

fJiT solution increments

?Software development

team

Customers (Production

plants)

So we have a product. But how does it help customers’ business?

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From Agile to Lean@IT

Development

Pro

du

ct

Ba

ck

log

Product owner

Customers (Production

plants)

Customers (Production

plants)

Software development

team

How should the whole value delivery chain work?

?Deployment?Requirements

management?Operations

??

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From Agile to Lean@IT

Development

Pro

du

ct

Ba

ck

log

Product owner

Customers (Production

plants)

Customers (Production

plants)

Software development

team

What is the role of other teams?

Deployment?Requirements management?

Operations

Business Analysts

Local IT Support

Quality Assurance

Installation team

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From Agile to Lean@IT

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Agile

Lean@IT

From Agile to Lean@IT

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41%Přirozený odpor vůči

změně

35%Snaha použít Agilní prvky v ne-Agilním

prostředí31%

Podpora manage-

mentu

Od Agile k Lean@IT

Barriers for further Agile adoption 52%

Schopnost změnit firemní

kulturu

Zdroj: 7th ANNUAL STATE of AGILE DEVELOPMENT SURVEY http://www.versionone.com/pdf/7th-Annual-State-of-Agile-Development-Survey.pdf

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Agile

Kaizen workshop

Next steps towards Lean@IT

Agenda

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Kaizen workshop

C

X

C

(1) Agree on common goal and map end-to-end value stream

Root cause

Root causeCause

C

X

C!

!

!

!

!

(2) Visualize perceived issues

(3) Investigate root causes

(4) Brainstorm ideal solutions and small “Kaizen” steps

Typically 2-day format

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Faurecia Kaizen workshopParticipants:• Project Coordinator• Developers• Software Architect• Local IT Support• Testing• Installations• Governance & Process

Improvement• Competence Center Director• Business Analysts

Vývoj

sob

ník

p

oža

da

vků

Nasazení?Práce s požadavky? Podpora?

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Faurecia Kaizen workshopWe started to talk together, synchronization between all the parties. We previously discussed topics without same language.

This was the first time we have opportunity to share for two days with IT operation guys, we have now clear vision what to do.

Today we have clear actions what to do, we did them together and everyone understands what is impact of delaying his tasks. It is visible.

Outputs and benefits:• Synchronization of teams Common understanding• Future value chain We know how to work together in future• Implementation roadmap for 1st release Now everyone knows what to do

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Agile

Kaizen workshop

Next steps towards Lean@IT

Agenda

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It’s all about continuous improvement, so we continue…

Next steps:• Release model with respect to the next release

delivery

• Quality Assurance (Testing)

• Requirements management

• Rapid delivery

• …

The journey continues…

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Agile is a good start...…to tune up your IT engine…

…but it’s not enough.

You have to tune-up other parts of your car as well – like brakes

Welcome to the world of Lean@IT

Conclusion

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How can we help you?

Martin Chmelař

Lean & Agile koučTieto,[email protected]

Tomáš Tureček

Lean & Agile koučTieto,[email protected]

Philippe Hocqueloux

fJiT Project ManagerFaurecia,[email protected]