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CASE STUDY: SHALE INLAND HOLDINGS
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CASE STUDY: SHALE INLAND HOLDINGS - WHITE PAPER - 02
Client
Challenge
Solution
Results
03
03
04
05
CASE STUDY:
SHALE INLAND HOLDINGS
Contents
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CASE STUDY: SHALE INLAND HOLDINGS - WHITE PAPER - 03
Shale Inland is a leading supplier of
industrial products used in the
transportation of energy, information,
food, water and more. The company
distributes pipes, valves, �ttings and a
variety of related products, and provides
technical solutions in the energy and
industrial sectors.
Based in Houston, Shale Inland currently
has 47 locations in North America and one
in Saudi Arabia.
ChallengeShale Inland, through a variety of acquisitions and
divestitures, signi�cantly increased the size of
its organization. By doing so, Shale Inland nearly tripled in
size and quintupled its total number
of locations.
While representing a powerful growth opportunity, this
acquisition also created serious
logistical issues for Shale Inland. The company faced a major
migration and integration
challenge, as Shale Inland decided that its best option would be
to create a new infrastructure
to migrate the newly acquired locations.
Considering the size and scope of this e�ort, Shale Inland’s
decision-makers realized that the
company would be stretching itself extremely thin if it were to
attempt to handle this entire
endeavor in-house. Such an e�ort would be taxing �nancially and
in terms of labor.
Client
CASE STUDY:
SHALE INLAND HOLDINGS
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CASE STUDY: SHALE INLAND HOLDINGS - WHITE PAPER - 04
It also represented a unique development, di�erent than
anything
Shale Inland had previously attempted. This inherently increased
the
chances that the e�ort would encounter di�culties and
ine�ciencies.
Additionally, Shale Inland faced the sizable challenge of
managing a
much larger infrastructure once the migration and integration
process
was complete. Considering the vastly increased size of Shale
Inland
following its acquisition, the infrastructure and headcount
demands
facing the �rm were far greater than its previous
responsibilities. If
the organization struggled in this area, however, the whole
company
would su�er, leading to ine�ciencies and undercutting the value
of
the new acquisition.
SolutionTo take on this challenge, Shale Inland relied on the
services of Bell
Techlogix, which provided Shale Inland with a complete,
end-to-end
managed service solution that addressed each and every issue
the
company faced. This included data center maintenance and
optimization, desktop management, service desk support for all
end-
users and security for mobile device use.
The ability to o�er all-encompassing IT infrastructure solutions
is one
of de�ning features that makes Bell Techlogix stand out from
the
competition, and is what made Bell Techlogix the ideal partner
for Shale
Inland in this situation.
Other service providers can only o�er IT infrastructure
solutions in a
limited number of areas. While this may be acceptable for
smaller-scale
projects, the challenge facing Shale Inland was too large for
such itemized
solutions.
Additionally, Shale Inland felt that it was important to work
with an
organization that had a proven record of providing ideal
solutions for �rms
facing such challenges. Bell Techlogix easily satis�ed this
requirement.
“Bell Techlogix is able to leverage mature practice disciplines
across the
entire scope of our IT requirements and deliver through an
ITIL-centric
delivery model that will optimize our infrastructure, improve
reliability
and help ensure alignment between our IT services and
strategicbusiness objectives,” said Lloyd Boyd, Vice President and
CIO at
Shale Inland.
Additionally, Shale Inland faced the sizable challenge of
managing a much larger infrastructure once the migration and
integration process was complete.
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CASE STUDY: SHALE INLAND HOLDINGS - WHITE PAPER - 05
ResultsAcross the board, Shale Inland’s utilization of Bell
Techlogix’s services
has been a complete success. Despite the massive challenge posed
by
the acquisition of a division that e�ectively tripled Shale
Inland’s size,
the company was able to smoothly migrate and integrate
operations
as needed. What may have otherwise turned into a logistical
nightmare
instead was a demonstration in e�ciency.
In a short amount of time, Shale Inland had developed a
thorough
infrastructure network that entirely incorporated the newly
acquired
division, combining this addition seamlessly with existing
operations.
This new infrastructure was stable and well-managed, capable
of
supporting all mission-critical business applications.
This was by no means the guaranteed outcome when Shale
Inland
�rst pursued the acquisition. As numerous other companies
have
experienced, a sudden immense expansion can easily lead to a
wide
range of problems. Thanks to Bell Techlogix’s industry
experience,
professional expertise and commitment to excellence, though,
Shale
Inland was able to avoid such problems and instead focus
entirely on
higher-level issues and objectives.
Bell Techlogix also established conditions that will ensure a
stable,
functioning infrastructure well into the future. Bell Techlogix
provides
complete visibility into Shale Inland’s network through remote
infrastructure
management services, service desk end-user support, storage and
server
infrastructure management, mobile support and asset management
services.
Perhaps the most signi�cant result of Shale Inland’s
partnership
with Bell Techlogix, however, is simply end-user satisfaction.
Throughout
the organization, employees have experienced great success with
the
resulting infrastructure, allowing them to perform their jobs
with
e�ciency.
In fact, the stability and maturity of Bell Tehclogix’s
processes have led Shale
Inland to expand its services, now including 24x7 coverage and
application
support, proving the value a key business partner can bring!
•
Despite the massive challenge posed by the acquisition of a
division that effectively tripled ShaleInland’s size, the company
was able to smoothly migrate and integrate operations as
needed.
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CASE STUDY: SHALE INLAND HOLDINGS - WHITE PAPER - 06
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866-782-BELL (2355)
www.belltechlogix.com
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