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Casewise Corporate SynergyFrom Design to Execution
Streamline Your Costs - Create Leaner Processes Whilst Safeguarding Your Reputation
Alan Brown, Casewise
October 2009
•Established in 1989
•Rated as a market leader in EA, BPA and BPM by leading independent
analysts Gartner, Forrester Research and Butler Group
•Over 17,000 licenses sold worldwide to over 3,000 organizations
•Headquarters in London and Philadelphia with subsidiaries in Paris,
Brussels and Frankfurt
•Over 150 global distribution partners
•ISO 9001 and ISO 14001 certified
•Microsoft® Gold Certified Partner
About Casewise
Casewise software and solutions has been implemented by some of the
world’s leading organizations across a diverse range of industry sectors.
Casewise Client Base
• Business Process Modeling (BPM)
• Business Process Management (BPM) is a management approach to promote business effectiveness and efficiency while striving for innovation, flexibility and integration with technology
• Business Process Management attempts to improve processes continuously. It can be described as a "process optimization process”
• These processes are critical to any organization as they generate revenue/profit and often represent a significant proportion of costs.
What is BPM?
BPM is designed to….
• Reduce operational costs
• Increase visibility & improve the management of information
• Business effectiveness and efficiency
• Allow innovation and flexibility to solve problems
The BPM Lifecycle
Model & Design
Develop &Deploy
Manage &Interact
Analyze &Optimize
PeopleReady
Process
• Corporate Synergy - a dynamic web-based BPM Suite based on Microsoft platform
• Rapid application generator for both business analysts and IT professionals
• Easy-to-use, robust and scalable, with rapid time-to-solution
• Human centric applications, system to system and document workflow
• High success rate
• Over 350 installations worldwide, with tens of thousands of users
• Partner with Microsoft BPM Alliance and TAP program
• Subject Matter Experts & Thought Leadership
• Partner with “Best Practice” Consultancies'
Overview of Corporate Synergy
The Business Value
• Faster time to solution
• Operational cost reduction
• Enforce regulation and compliance
• Enabling better decision making
Management, Monitoring
Corporate Synergy – An Operational View
8
Synergy Process and System “Glue”
• Business Management - Accurate up-to-the-minute performance data
• Operational Integration - Avoid the cost of hand-offs and delays
• No Programming or Coding - Speed of deployment and market entry
• Web-Based Technology - Available to you anywhere, anytime
• Robust and Scalable - High uptime, transferrable
• Flexible Interface - Quick response to market dynamics
• Microsoft Integration - Standard user interface + support
Corporate Synergy - Key Benefits
Corporate Synergy & Integration
Human-Centric System-Centric
Co
mp
lex
Sim
ple
• Business Process Management• Rapid App Dvlpmnt Platform• 100% web-based• SaaS ready
• Integration with Microsoft Products• Business User Oriented• Reusability, Extensibility• SLA Management• SOA ready
• EAI• Business Rules Mgmt• Data Transformation• BAM
• BPM Portal• Document Mgmt• Presentation• Access
The platform delivers the full
range of human to human, human
to system, system to
human, and system to system
processes.
As integrated Corporate Synergy, SharePoint and BizTalk platform delivers a comprehensive, scalable BPM platform
Document List Management
SSO
Orchestration Invocation
Demonstration
Specification Model Design Deploy Manage
• Transformation programs
• Regulatory compliance
• Process improvement projects
• Increased demand to do “more with less”
• Rapidly changing business models, need for flexibility
• Drive for competitive edge
• Organizational change
Some Drivers for Corporate Synergy
Amdocs is a world leader in Telco billing and customer management solutions.
In 2007 the company recorded revenues of approximately $3 billion and
maintained a workforce of more than 16,000 professionals in over 50 countries.
Corporate Synergy is helping Amdocs employees to significantly enhance their
productivity at client sites. It cuts 30% off the set-up time needed to provide
services to new customers, allowing revenues to flow in faster. The ability to
complete process development in one-fifth of the time previously required also
brings major savings to the IT team
Global VP, Systems & Technology
Amdocs Case Study
Amdocs Case Study
Date Milestone
11/2004 Contract
02/2005 Infrastructure, Process Building Blocks
03/2005 Production – IT Only, 20 Processes
07/2005 Production – Entire Organization
12/2005 Production – 20 Additional Processes
01/2006 Production – IDM Processes
07/2006 Statistics: 120 Processes, 10,000 users, 30,000 instances,
Interfaces:Clarify, Oracle Applications, IDM, HR System, Exchange, Microsoft Office, Project Server
Process Types• Administration• Security (IT-SOX)• HR• Help Desk• Delivery• IT• Marketing• Training• Purchase
Amdocs Case Study
ProductDevelopment Time
Code .NET/JavaDevelopment Time Corporate Synergy
% Time Saving Corporate Synergy
Simple Form 5-8 Hours 2-5 Hours 40% - 60%
Complex Form 2 Days 1 Day 50%
Simple Process (Up to 10 Activities & 5 BR)
10-14 Days 3-4 Days 30% -70%
Simple Process From Template Not An Option 3-5 Hours
Complex Process (Up To 100 Activities & 80 BR)
40-60 Days 10-12 Days 75% - 80%
Complex Process From Template Not An Option 2-4 Days
• Value & Return of Investment
• Productivity time savings, • Elapsed• Distribution• Individual, etc
• Process development savings• Operational time savings• Better decisions made• Less errors, more accuracy• Flexibility and agility• Business involvement• Knowledge held within LoB
Industry statistics prove 17% - 26% savings to be made when adopting BPMS
Why use Corporate Synergy?
• Provides a Modern and Agile Human-Centric BPM Suite
Holistic Enterprise Process PlatformRapid Deployment to Control and Manage Business Risk
• Defines and Automates Business Process TransformationUtilizes Existing Investment In Process Models and FrameworksEnd-to-End Process Enablement
• Integrate with Existing e-Business InfrastructureUnifies Underlying Technology of OrganizationsScalable, Flexible and Customizable Environment
• Performance Management Higher Return On Investment Coupled with Reduced Cycle Time Increased Usability For Business Users and IT Professionals
Summary
Questions?