Catastrophic Risks

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    Catastrophic Risks

    Are there Gaps in YourRisk Management Strategies?

    Proudly Presents

    Mark Aiello

    Marsh Risk Consulting

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    Overvie

    ! "e#ining Catastrophic Risk

    ! Accepting the Potential

    ! Measuring Catastrophic Risk

    ! Managing Catastrophic Risk

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    $% "e#ining Catastrophic Risk

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    &hat is Catastrophic Risk?

    'o is a catastrophic event typically de#ined?

    Common Descriptors

    Global Disaster

    Tragedy

    Natural hazard

    Accident Etc.

    Common Events

    Earthquake Tsunami

    Hurricane

    Terrorist attack

    Plane crash Etc.

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    Glo(al Catastrophic Risks

    Do the criticalglobal risk issuesrank highly inyourorganization

    Ho! arecatastro"hic risks

    unique toindi#idualorganizations

    $ource% &orld Economic 'orum( Global )isks *+,,

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    Case Study

    2010 Deepwater Horizon spillExample

    &ould you consider this a catastro"hic e#ent

    &ho !as this catastro"hic -or

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    Re#ining the "e#inition

    How do you define catastrophic risk

    for your organization!uestion

    De-inition is unique -or di--erent entities

    ust align !ith tolerable ca"acity

    )e"resents a !orst case scenario

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    )% Accepting the Potential

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    *gnoring the +lephant in the Room

    /o! likelihoode#ents

    Di--icult to "redict

    Nebulous e#ents

    Poorly de-ined

    metrics

    0om"le1( -ar

    reaching im"acts

    "ypical

    #esponseChallenges

    ! *nactivity! Avoidance

    ! ,-orce #ield.

    ! O## the shel# / (este##orts planning

    $utcome

    ! Poorly prepared#or ma0or incident

    ! 1ntested /improper plans

    ! Potential #or

    compoundingimpact

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    Accepting the Potential #or 2oss

    ! Accept that catastrophic riskscan happen

    ! 1nderstand and diligently 3uanti#ythe (road potential impact onyour organi4ation

    ! Plan appropriately

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    5% Measuring Catastrophic Risk

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    "etermine 6olera(le Capacity

    Target 2utcome

    3e.g. Earnings4

    ! 'o much cane a##ord to

    lose?! At hat point

    do e riskcontinuity o#operations?

    56

    Capital wiped out

    Covenant breach

    Profit warning

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    easuring 0atastro"hic )isk

    7alues

    8m"act Path!ay

    $cenario

    0ritical Processes

    9uanti-y the "otential im"act to the organization

    De#elo" a ste"6!ise a""roach to -ollo! theinter6related im"acts

    De#elo" credible e#ent scenarios

    0onsider :the im"ossible;

    De-ine critical "rocesses !ithin

    the organization

    7alues

    8m"act Path!ay

    $cenario

    0ritical Processes

    7alues

    8m"act Path!ay8m"act Path!ay

    $cenario$cenario

    0ritical Processes0ritical Processes

    9uanti-y the "otential im"act to the organization

    De#elo" a ste"6!ise a""roach to -ollo! theinter6related im"acts

    De#elo" credible e#ent scenarios

    0onsider :the im"ossible;

    De-ine critical "rocesses !ithin

    the organization

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    "e#ining Critical Processes

    ! &hat are the critical processes inyour organi4ation?

    ! &hat assets / processes / #unctions canyou not a##ord to lose?

    ! &here do multiple processes overlapor converge?

    7alues

    8m"actPath!ay

    $cenario

    0riticalProcesses

    7alues

    8m"actPath!ay8m"actPath!ay

    $cenario$cenario

    0riticalProcesses0riticalProcesses

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    "e#ining Critical Processes

    7alues

    8m"actPath!ay

    $cenario

    0riticalProcesses

    7alues

    8m"actPath!ay8m"actPath!ay

    $cenario$cenario

    0riticalProcesses0riticalProcesses

    0redit 000nloading at

    0ustomer $ite

    Dri#er $election

    0riteriaDri#er Training Dri#er anual

    0ustomer

    ?+@

    Provides direction

    Information sharing

    Advising

    Provides direction

    Daily loads & deliveries

    via on-board computer

    Advises Repairs, etc.

    Vehicle aintenance !ecure instructions from

    dispatch

    Drive to loading rac" to

    load fuel per driver#s

    manual

    $op or bottom loaded

    per driver#s manual

    %alculate amount of

    product Revie previous vehicle

    inspection log

    %hec" vehicle &

    complete ne inspection

    log 'pre-trip(

    Repair any safetydefects

    Vehicle operation

    Road conditions

    Delivery delays

    echanical problems Accidents

    )ire

    Improper operation

    'speeding, etc.(

    *ses manifest to plan

    daily delivery route

    *nload at client location per driver#s

    manual

    %omplete daily shift report

    Verify delivery tic"ets

    2rdering( ser#ice( etc.

    ,+@

    Delivery %rocess

    0redit 000nloading at

    0ustomer $ite

    Dri#er $election

    0riteriaDri#er Training Dri#er anual

    0ustomer

    ?+@

    Provides direction

    Information sharing

    Advising

    Provides direction

    Daily loads & deliveries

    via on-board computer

    Advises Repairs, etc.

    Vehicle aintenance !ecure instructions from

    dispatch

    Drive to loading rac" to

    load fuel per driver#s

    manual

    $op or bottom loaded

    per driver#s manual

    %alculate amount of

    product Revie previous vehicle

    inspection log

    %hec" vehicle &

    complete ne inspection

    log 'pre-trip(

    Repair any safetydefects

    Vehicle operation

    Road conditions

    Delivery delays

    echanical problems Accidents

    )ire

    Improper operation

    'speeding, etc.(

    *ses manifest to plan

    daily delivery route

    *nload at client location per driver#s

    manual

    %omplete daily shift report

    Verify delivery tic"ets

    2rdering( ser#ice( etc.

    ,+@

    Delivery %rocess

    Critical

    Process

    Critical

    Process

    Critical

    Process

    0redit 000nloading at

    0ustomer $ite

    Dri#er $election

    0riteriaDri#er Training Dri#er anual

    0ustomer

    ?+@

    Provides direction

    Information sharing

    Advising

    Provides direction

    Daily loads & deliveries

    via on-board computer

    Advises Repairs, etc.

    Vehicle aintenance !ecure instructions from

    dispatch

    Drive to loading rac" to

    load fuel per driver#s

    manual

    $op or bottom loaded

    per driver#s manual

    %alculate amount of

    product Revie previous vehicle

    inspection log

    %hec" vehicle &

    complete ne inspection

    log 'pre-trip(

    Repair any safetydefects

    Vehicle operation

    Road conditions

    Delivery delays

    echanical problems Accidents

    )ire

    Improper operation

    'speeding, etc.(

    *ses manifest to plan

    daily delivery route

    *nload at client location per driver#s

    manual

    %omplete daily shift report

    Verify delivery tic"ets

    2rdering( ser#ice( etc.

    ,+@

    Delivery %rocess

    0redit 000nloading at

    0ustomer $ite

    Dri#er $election

    0riteriaDri#er Training Dri#er anual

    0ustomer

    ?+@

    Provides direction

    Information sharing

    Advising

    Provides direction

    Daily loads & deliveries

    via on-board computer

    Advises Repairs, etc.

    Vehicle aintenance !ecure instructions from

    dispatch

    Drive to loading rac" to

    load fuel per driver#s

    manual

    $op or bottom loaded

    per driver#s manual

    %alculate amount of

    product Revie previous vehicle

    inspection log

    %hec" vehicle &

    complete ne inspection

    log 'pre-trip(

    Repair any safetydefects

    Vehicle operation

    Road conditions

    Delivery delays

    echanical problems Accidents

    )ire

    Improper operation

    'speeding, etc.(

    *ses manifest to plan

    daily delivery route

    *nload at client location per driver#s

    manual

    %omplete daily shift report

    Verify delivery tic"ets

    2rdering( ser#ice( etc.

    ,+@

    Delivery %rocess

    Critical

    Process

    Critical

    Process

    Critical

    Process

    0redit 000nloading at

    0ustomer $ite

    Dri#er $election

    0riteriaDri#er Training Dri#er anual

    0ustomer

    ?+@

    Provides direction

    Information sharing

    Advising

    Provides direction

    Daily loads & deliveries

    via on-board computer

    Advises Repairs, etc.

    Vehicle aintenance !ecure instructions from

    dispatch

    Drive to loading rac" to

    load fuel per driver#s

    manual

    $op or bottom loaded

    per driver#s manual

    %alculate amount of

    product Revie previous vehicle

    inspection log

    %hec" vehicle &

    complete ne inspection

    log 'pre-trip(

    Repair any safetydefects

    Vehicle operation

    Road conditions

    Delivery delays

    echanical problems Accidents

    )ire

    Improper operation

    'speeding, etc.(

    *ses manifest to plan

    daily delivery route

    *nload at client location per driver#s

    manual

    %omplete daily shift report

    Verify delivery tic"ets

    2rdering( ser#ice( etc.

    ,+@

    Delivery %rocess

    0redit 000nloading at

    0ustomer $ite

    Dri#er $election

    0riteriaDri#er Training Dri#er anual

    0ustomer

    ?+@

    Provides direction

    Information sharing

    Advising

    Provides direction

    Daily loads & deliveries

    via on-board computer

    Advises Repairs, etc.

    Vehicle aintenance !ecure instructions from

    dispatch

    Drive to loading rac" to

    load fuel per driver#s

    manual

    $op or bottom loaded

    per driver#s manual

    %alculate amount of

    product Revie previous vehicle

    inspection log

    %hec" vehicle &

    complete ne inspection

    log 'pre-trip(

    Repair any safetydefects

    Vehicle operation

    Road conditions

    Delivery delays

    echanical problems Accidents

    )ire

    Improper operation

    'speeding, etc.(

    *ses manifest to plan

    daily delivery route

    *nload at client location per driver#s

    manual

    %omplete daily shift report

    Verify delivery tic"ets

    2rdering( ser#ice( etc.

    ,+@

    Delivery %rocess

    Critical

    Process

    Critical

    Process

    Critical

    Process

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    "eveloping Scenarios

    7alues

    8m"actPath!ay

    $cenario

    0riticalProcesses

    7alues

    8m"actPath!ay8m"actPath!ay

    $cenario$cenario

    0riticalProcesses0riticalProcesses

    Global

    e#ents

    0reati#ity

    Credi&lecatastrophic

    event

    scenario

    8ndustrye1"erience

    8ndi#idual

    e1"erience

    'ocus on critical

    "rocesses

    0onsider !orst

    case e#ents

    Plausibility

    Assume -ailure

    o- controls Take :outside6in;

    "ers"ecti#e

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    "eveloping Scenarios

    ! 1se critical processes as a starting point

    ! -ocus on a managea(le num(ero# ma0or scenarios

    ! Consider all donstream e##ects

    7alues

    8m"actPath!ay

    $cenario

    0riticalProcesses

    7alues

    8m"actPath!ay8m"actPath!ay

    $cenario$cenario

    0riticalProcesses0riticalProcesses

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    *mpact Pathays

    7alues

    8m"actPath!ay

    $cenario

    0riticalProcesses

    7alues

    8m"actPath!ay8m"actPath!ay

    $cenario$cenario

    0riticalProcesses0riticalProcesses

    'mpact %athways(

    A method o- systematically identi-ying

    e#ent im"act

    Describe detailed "rogression o- the risk e#ent

    reak im"acts do!n across the #alue chain

    0onsider de"endencies and inter6related

    "rocesses

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    *mpact Pathays

    7alues

    8m"actPath!ay

    $cenario

    0riticalProcesses

    7alues

    8m"actPath!ay8m"actPath!ay

    $cenario$cenario

    0riticalProcesses0riticalProcesses

    )hy *se 'mpact %athways

    /ogical( ste"!ise a""roach to risk e#aluation

    Promotes reasonable estimates o- likelihoodand im"act

    Allo!s -or the identi-ication and inclusion o-

    interde"endencies o- "rocesses

    8ncreases the credibility o- analysis results

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    *mpact Pathays

    7alues

    8m"actPath!ay

    $cenario

    0riticalProcesses

    7alues

    8m"actPath!ay8m"actPath!ay

    $cenario$cenario

    0riticalProcesses0riticalProcesses

    )isk e#ent

    Direct -inancial

    /egal

    )e"utation

    2"erations

    Etc.

    $ccurrence 'mpact +reas 'mpact "ypes

    0osts -or e1ternal

    legal counsel

    Budgement +RA +conomic Consulting%

    6he materials: data and/or methodologies used in this presentation are proprietary to Marsh% 6his document or anyportion o# the in#ormation it contains may not (e copied or reproduced in any #orm ithout the permission o# MarshCanada 2imited: e;cept that clients o# any o# the companies o# Marsh < Mc2ennan Companies need not o(tain such

    permission hen using this report #or their internal purposes: so long as this page is included ith all such copies orreproductions%

    Copyright )@$$ Marsh Canada 2imited and its licensors% All rights reserved%

    &&&.marsh.ca + &&&.marsh.com

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    6hank you #or attending the

    Ottaa Capital ConneionsCon#erence

    M$$@B@ =C$$@B@D6PE )@$$/@B/$

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