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© 2003 Prentice Hall, Inc.14-1
Chapter 14
Labor Relations and Collective ar!ainin!
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© 2003 Prentice Hall, Inc.14-2
Chapter 14 "#tline
$he labor %ove%ent & brie' histor( o' the &%erican #nion %ove%ent )h( do *or+ers or!anie
Research insi!ht )hat do #nions *ant
nion sec#rit( I%proved *a!es, ho#rs, and bene'its 'or
%e%bers $he &/L-CI"
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© 2003 Prentice Hall, Inc.14-3
Chapter 14 "#tline
nions and the la* Period o' stron! enco#ra!e%ent $he orris-
La#ardia 1325 and ational Labor Relations or)a!ner &cts 1365 n'air e%plo(er labor practices /ro% 136 to 147
Period o' %odi'ied enco#ra!e%ent co#pled *ith
re!#lation $he $a't-Hartle( &ct 1475 n'air #nion labor practices Ri!hts o' e%plo(ees Ri!hts o' e%plo(ers ational e%er!enc( stri+es
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Chapter 14 "#tline
nions and the la* cont.5 Period o' detailed re!#lation o' internal #nion a''airs
$he Landr#%- ri''in &ct 165 8ntreprene#r9s HR :ot-co%s and #nions
$he #nion drive and election ;tep 1. Initial contact
Labor relations cons#ltantsnion saltin!
;tep 2. "btainin! a#thoriation cards
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Chapter 14 "#tline
$he #nion drive and election cont.5 ;tep 3. Hold a hearin! ;tep 4. $he ca%pai!n ;tep 6. $he election Ho* to lose an LR 8lection $he s#pervisor9s role R#les re!ardin! literat#re and solicitation $he ne* *or+place nions !o !lobal :ecerti'ication elections "#stin! the #nion
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© 2003 Prentice Hall, Inc.14-<
Chapter 14 "#tline
$he collective bar!ainin! process )hat is collective bar!ainin!
)hat is !ood 'aith
$he ne!otiatin! tea%
ar!ainin! ite%s ar!ainin! sta!es
ar!ainin! hints
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© 2003 Prentice Hall, Inc.14-7
Chapter 14 "#tline
$he collective bar!ainin! process cont.5 I%passes, %ediation, and stri+es
$hird-part( involve%ent ;tri+es "ther alternatives
$he contract a!ree%ent ;trate!ic HR &%aon.co% and #nioniation
rievances ;o#rces o' !rievances $he !rievance proced#re #idelines 'or handlin! !rievances
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Chapter 14 "#tline
$he '#t#re o' #nionis%
)h( #nion %e%bership is declinin! )hat9s ne>t 'or #nions
HR.net nions and the Internet
8%plo(ee participation pro!ra%s and
#nions
;#%%ar(
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© 2003 Prentice Hall, Inc.14-
&'ter ;t#d(in! $his Chapter
?o# ;ho#ld e &ble $o ive a brie' histor( o' the &%erican labor
%ove%ent
:isc#ss the %ain 'eat#res o' at least three %a@orpieces o' labor le!islation
Present e>a%ples o' *hat to e>pect d#rin! the#nion drive and election
:escribe 'ive *a(s to lose an LR election Ill#strate *ith e>a%ples bar!ainin! that is not in
!ood 'aith
:evelop a !rievance proced#re
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;trate!ic "vervie*
Ho* to deal e''ectivel( *ith #nions and
!rievances $he basics o' labor le!islations
8>plain labor ne!otiations
)hat (o# can e>pect d#rin! the act#albar!ainin! sessions
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$he Labor Aove%ent
1< Aillion .;. *or+ers belon! to #nions B
abo#t 14 o' all *or+in! %en and *o%en
)h( are #nions i%portant
Ho* did the( !et that *a(
)h( do *or+ers @oin the%
Ho* do e%plo(ers and #nions
ha%%er o#t a!ree%ents
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© 2003 Prentice Hall, Inc.14-12
nion Histor(
1790 Samuel Gompers formed the
American Federation of Labor -
AFL
Decline and growth
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)h( "r!anie
)ee+l( earnin!s o' #nion %e%bers are
%#ch hi!her than o' non#nion *or+ers etter bene'its
Lo* %orale, 'ear o' @ob loss, and poor
co%%#nication help 'oster #nioniation
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© 2003 Prentice Hall, Inc.14-14
Research Insi!ht
:issatis'action *ith basic bread-and-
b#tter iss#es ot non-econo%ic iss#es
)or+ers %#st 'eel helpless to chan!e
thin!s I' the( collectivel( 'eel chan!e can occ#r
then #nioniation %a( occ#r
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© 2003 Prentice Hall, Inc.14-16
)hat :o nions )ant
;ec#rit(
Closed shop nion shop
&!enc( shop
"pen shop
Aaintenance o' %e%bership arran!e%ent
I%proved *a!es, ho#rs, and bene'its
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$he &/L-CI"
o%pers9 &/L and the Con!ress o'
Ind#strial "r!aniations CI"5 %er!ed in166, *ith eor!e Aean( as its 'irst
president
ational 'ederation
Chapter
Local
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nions &nd $he La*
132-147 orris-La#ardia &ct o' 132
ational Labor Relations or )a!ner5 &ct anned certain #n'air labor practices
Provided 'or secret-ballot elections
Created the ational Labor Relations oardLR)
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http://www.nlrb.gov/
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)a!ner &ct
:ee%ed 'ive #n'air labor practices #sed
b( e%plo(ers as Dstat#tor( *ron!sE Ri!ht to or!anie /or%ation or ad%inistration o' labor #nions
:iscri%ination 'or le!al #nion activities
8%plo(ees 'ile char!es
A#st bar!ain collectivel(
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© 2003 Prentice Hall, Inc.14-1
nions &nd $he La*
147 B $he $a't-Hartle( &ct
&%ended )a!ner &ct in 4 *a(s Prohibit #n'air labor practices
Ri!hts o' e%plo(ees
Ri!hts o' e%plo(ers
;o%e stri+es can be prohibited
LR 'or%
601
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n'air Labor Practices
nions banned 'ro% restrainin! or
coercin! e%plo(ees 'ro% e>ercisin! their
o*n bar!ainin! ri!hts
Can9t %a+e an e%plo(er discri%inate
Can9t re'#se to bar!ain in !ood 'aith Can9t en!a!e in featherbedding
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$a't-Hartle( &ct Ri!hts
8%plo(ees Protects ri!hts o' e%plo(ees a!ainst
#nions
Ri!ht-to-*or+ la*s spran! #p in 1 %ostl(so#thern states
nion %e%bership varies b( state27
4
1720
24
77
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$a't-Hartle( &ct Ri!hts
o' 8%plo(ers /reedo% to e>press their vie*s
Can set 'orth the #nion9s record
Cannot %eet *ith e%plo(ees on
co%pan( ti%e *ithin 24 ho#rs o'
an election ;#!!est the( vote a!ainst the
#nion *hile the( are at ho%e
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nions &nd $he La* 16 -
Landr#%-ri''in &ct
& period o' detailed re!#lation o' internal
#nion a''airs ill o' ri!hts and d#e process
R#les re!ardin! #nion elections
reatl( e>panded list o' #nla*'#l
e%plo(er actions
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© 2003 Prentice Hall, Inc.14-24
8ntreprene#rsFHR B
:ot.co%s and nions
ot i%%#ne to #nioniation
Aan( dot.co%s doin! old co%pan( tas+s
ene'its evaporated a'ter b#bble bro+e
Aan( are overl( la> :on9t lose to#ch *ith (o#r e%plo(ees
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nion :rive and 8lection
6 ;teps to reco!nition and representation
Initial Contact
"btain
thoriation Cards
Hold Hearin!
$he Ca%pai!n
$he 8lection
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© 003 e ce a , c14-2<
Step 1 !nitial "ontact
:eter%ine e%plo(ee interest
R#les sa( can9t endan!er theper'or%ance or sa'et( o' the e%plo(ees
oth sides #se labor relations
cons#ltants nion saltin!
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,14 27
Step # $btaining
Authori%ation "ards
nion %#st petition LR to hold an election
30 %#st si!n a#thoriation cards
Propa!anda phase
Pic+etin! s#b@ect to
Petition 'or electionCannot alread( reco!nie another #nion
o valid LR election d#rin! past 12 %onths
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,14 2=
Step & 'old a 'earing
LR hearin! addresses :oes record sho* s#''icient interest
)hat bar!ainin! #nit *ill be
o contest B
o hearin! B
Consent election
o contest B
o hearin! B
8lection
Contest B
Hearin! held
(L)* hearing
notice
Does the emplo+er ,ualif+ for coerage b+ the (L)*.
!s union recogni%ed b+ (ational Labor )elations Act.
Does prior bargaining agreement preent an election.
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14 2
Step / he
"ampaign
Let the ca%pai!n be!inG
nion sa(s it *ill prevent #n'airness and
i%prove *a!es
Aana!e%ent sa(s #nion pro%ises *on9t%a+e an( di''erence
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14 30
Step he 2lection
8lection held 30-
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14 31
Ho* to Lose an LR
8lection 8%plo(ers lost o' the elections
beca#se Asleep at the switch
Appointed a committee
Concentrated on money and benefits
Industry blind spots
Delegate too much to divisions
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&ppointin! a Co%%ittee
3
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$he ;#pervisor9s Role
/irst line o' de'ense
;ensitive to evolvin! e%plo(ee attit#de
proble%s
$reat e%plo(ees 'airl( and honestl(
;#pervisors %#st +no* possible
conse#ences
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Literat#re and ;olicitation
R#les
;olicitin! e%plo(ees d#rin! *or+ ti%e
o solicitin! e>cept brea+ ti%es
ar non-e%plo(ees 'ro% the b#ildin!9s
interiors and *or+ areas
:en( access 'or sa'et(, prod#ction or
discipline reasons
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$he e* )or+place -
lobal nions Can9t avoid #nions b( !oin! abroad
$radin! partnerships lets #nion%e%bership span co#ntries
.;. o*ned o''shore 'actories are
or!aniin! Raisin! o''shore *a!es re%oves
i%pet#s to relocate 'actories
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"#stin! the nion
:ecerti'ication is the le!al process'or e%plo(ees to ter%inate a #nion9sri!ht to represent the%
Handled %#ch li+e certi'icationprocess
D e f i n i t i
o n
D e f i n i t i
o n
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)hat is collective
bar!ainin!
"ollectie bargaining $he process
thro#!h *hich representatives o'
%ana!e%ent and the #nion %eet to
ne!otiate a labor a!ree%ent.
D e f i n i t i
o n
D e f i n i t i
o n
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Surface
bargaining
ood /aith
ood 'aith bar!ainin! is the cornerstone
oth parties co%%#nicate and ne!otiate $he 'ollo*in! are not !ood 'aith %ethods
!nade,uate
concessions
!nade,uate proposals
and demandsDilator+
tactics
!mposing
conditions3a4ing unilateral
changes in conditions5ithholding
information*+passing the
representatie
"ommitting unfair
negotiations!gnoring
bargaining items
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$he
e!otiatin! $ea%
oth sides co%e to bar!ainin! table
havin! done their ho%e*or+
Aana!e%ent co%piles data that
bolsters its case
)or+ers have iss#es the( need
resolved
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ar!ainin! Ite%s
Aandator( Jol#ntar( or per%issible
Ille!al
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ar!ainin! Ite%s Cont.5
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ar!ainin! ;ta!es
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I%passes and Aediation
I%passe - collective bar!ainin! sit#ation
that occ#rs *hen the parties are not able
to %ove to*ard a settle%ent
Aediation - intervention in *hich a ne#tral
third part( tries to assist the principals in
reachin! a!ree%ent
D e f i n i
t i o n s
D e f i n i
t i o n s
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I%passes and Aediation
/act 'inder - a ne#tral part( *ho st#diesthe iss#es in a disp#te and %a+es a p#blic
reco%%endation 'or a reasonablesettle%ent
&rbitration - the %ost de'initive t(pe o'
third-part( intervention, in *hich thearbitrator #s#all( has the po*er todeter%ine and dictate the settle%ent ter%s
D e f i n i
t i o n s
D e f i n i
t i o n s
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;tri+es
4 Aain t(pes o' stri+es 8cono%ic B res#lts 'ro% 'ail#re to !et contract
nion labor practice B protests ille!al cond#ct
)ildcat B #na#thoried
;(%path( B in s#pport o' another stri+e
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Aini%iin!
;tri+e Con'#sion Pa(
;ec#re
oti'( Contact
&rran!e
oti'( Photo!raph
Record
ather
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<ernatives
Corporate ca%pai!n
o(cott Inside !a%es
Loc+o#t
In@#nction
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$he Contract &!ree%ent
Aa( be 20-30 pa!es or %ore
Covers !eneral declarations o'
polic(
"'ten contains detailed r#les
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Co%%on rievances
&bsenteeis%
Ins#bordination "verti%e
Plant r#les
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Do6s 'or Handlin!
rievances
Investi!ate each case
$al+ *ith the e%plo(ee
nion %#st identi'( speci'ic provisions
Co%pl( *ith the ti%e li%its
Jisit the *or+ area
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Don6ts 'or Handlin!
rievances :isc#ss the case
Aa+e arran!e%ents *ith individ#ale%plo(ee
Hold bac+ the re%ed(
&d%it to past practices
Relin#ish (o#r ri!hts as a %ana!er
;ettle !rievances based on *hat is D'airE
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Don6ts 'or Handlin!
rievances ar!ain over ite%s not covered
$reat clai%s de%andin! the discipline ordischar!e o' %ana!ers
ive lon! *ritten ans*ers
$rade a settle%ent 'or a *ithdra*al
:en( !rievances beca#se D(o#r hands havebeen tied b( %ana!e%entE
&!ree to in'or%al a%end%ents
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)h( nions
&re :eclinin!
;hi't o' *or+'orce to *hite-collar @obs
Per%anent la(o''s o' %illions o' @obs
ca#sed b( relocatin! @obs else*here
88" la*s enacted *hich o''er %an(
ri!hts previo#sl( ne!otiated
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8%plo(ee Participation
Pro!ra%s Preventin! the perception o' Dsha% #nionsE
Involve e%plo(ees &ddress iss#es li+e #alit( and prod#ctivit(
ot *hen #nions are or!aniin!
se vol#nteers and rotate 're#entl(
:o not do%inate co%%ittees Aini%ie dail( oversi!ht
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Chapter 14 ;#%%ar(
$he orris-La#ardia &ct and the )a!ner &ct
%ar+ed a shi't in labor la* from repression tostrong encouragement o' #nion activit(
$he $a't-Hartle( &ct re'lected the period o'modified encouragement co#pled *ith
re!#lation Can (o# na%e so%e thin!s the $a't-Hartle( act
en#%erated
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Chapter 14 ;#%%ar(
$he Landr#%-ri''in &ct re'lected the period o'
detailed regulation of internal union affairs
Can (o# na%e the 'ive steps in a #nion driveand election
Can (o# list at least 'ive s#re'ire *a(s to lose
an LR election ar!ainin! collectivel( in !ood 'aith is the ne>t
step i' and *hen the #nion *ins an election
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Chapter 14 ;#%%ar(
Ho* are bar!ainin! ite%s cate!oried
$hird-part( involve%entna%el(, arbitration"
fact#finding" or mediationis one alternative*hen bar!ainin! brea+s do*n
rievance handlin! has been called day#to#day collective bargaining
Aost a!ree%ents contain a care'#ll( *orded!rievance proced#re ran!in! 'ro% t*o to si> or%ore steps