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    © 2003 Prentice Hall, Inc.14-1

    Chapter 14

    Labor Relations and Collective ar!ainin!

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    © 2003 Prentice Hall, Inc.14-2

    Chapter 14 "#tline

    $he labor %ove%ent  & brie' histor( o' the &%erican #nion %ove%ent )h( do *or+ers or!anie

    Research insi!ht )hat do #nions *ant

    nion sec#rit( I%proved *a!es, ho#rs, and bene'its 'or

    %e%bers $he &/L-CI"

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    © 2003 Prentice Hall, Inc.14-3

    Chapter 14 "#tline

    nions and the la* Period o' stron! enco#ra!e%ent $he orris-

    La#ardia 1325 and ational Labor Relations or)a!ner &cts 1365 n'air e%plo(er labor practices /ro% 136 to 147

    Period o' %odi'ied enco#ra!e%ent co#pled *ith

    re!#lation $he $a't-Hartle( &ct 1475 n'air #nion labor practices Ri!hts o' e%plo(ees Ri!hts o' e%plo(ers ational e%er!enc( stri+es

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    Chapter 14 "#tline

    nions and the la* cont.5 Period o' detailed re!#lation o' internal #nion a''airs

    $he Landr#%- ri''in &ct 165 8ntreprene#r9s HR :ot-co%s and #nions

    $he #nion drive and election ;tep 1. Initial contact

    Labor relations cons#ltantsnion saltin!

    ;tep 2. "btainin! a#thoriation cards

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    © 2003 Prentice Hall, Inc.14-6

    Chapter 14 "#tline

    $he #nion drive and election cont.5 ;tep 3. Hold a hearin! ;tep 4. $he ca%pai!n ;tep 6. $he election Ho* to lose an LR 8lection $he s#pervisor9s role R#les re!ardin! literat#re and solicitation $he ne* *or+place nions !o !lobal :ecerti'ication elections "#stin! the #nion

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    Chapter 14 "#tline

    $he collective bar!ainin! process )hat is collective bar!ainin!

    )hat is !ood 'aith

    $he ne!otiatin! tea%

    ar!ainin! ite%s ar!ainin! sta!es

    ar!ainin! hints

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    Chapter 14 "#tline

    $he collective bar!ainin! process cont.5 I%passes, %ediation, and stri+es

    $hird-part( involve%ent ;tri+es "ther alternatives

    $he contract a!ree%ent ;trate!ic HR &%aon.co% and #nioniation

    rievances ;o#rces o' !rievances $he !rievance proced#re #idelines 'or handlin! !rievances

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    © 2003 Prentice Hall, Inc.14-=

    Chapter 14 "#tline

    $he '#t#re o' #nionis%

    )h( #nion %e%bership is declinin! )hat9s ne>t 'or #nions

    HR.net nions and the Internet

    8%plo(ee participation pro!ra%s and

    #nions

    ;#%%ar(

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     &'ter ;t#d(in! $his Chapter

    ?o# ;ho#ld e &ble $o ive a brie' histor( o' the &%erican labor

    %ove%ent

    :isc#ss the %ain 'eat#res o' at least three %a@orpieces o' labor le!islation

    Present e>a%ples o' *hat to e>pect d#rin! the#nion drive and election

    :escribe 'ive *a(s to lose an LR election Ill#strate *ith e>a%ples bar!ainin! that is not in

    !ood 'aith

    :evelop a !rievance proced#re

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    © 2003 Prentice Hall, Inc.14-10

    ;trate!ic "vervie*

    Ho* to deal e''ectivel( *ith #nions and

    !rievances $he basics o' labor le!islations

    8>plain labor ne!otiations

    )hat (o# can e>pect d#rin! the act#albar!ainin! sessions

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    $he Labor Aove%ent

    1< Aillion .;. *or+ers belon! to #nions B

    abo#t 14 o' all *or+in! %en and *o%en

    )h( are #nions i%portant

    Ho* did the( !et that *a(

    )h( do *or+ers @oin the%

    Ho* do e%plo(ers and #nions

    ha%%er o#t a!ree%ents

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    © 2003 Prentice Hall, Inc.14-12

    nion Histor(

    1790 Samuel Gompers formed the

    American Federation of Labor -

    AFL

    Decline and growth

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    )h( "r!anie

    )ee+l( earnin!s o' #nion %e%bers are

    %#ch hi!her than o' non#nion *or+ers etter bene'its

    Lo* %orale, 'ear o' @ob loss, and poor

    co%%#nication help 'oster #nioniation

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    Research Insi!ht

    :issatis'action *ith basic bread-and-

    b#tter iss#es ot non-econo%ic iss#es

    )or+ers %#st 'eel helpless to chan!e

    thin!s I' the( collectivel( 'eel chan!e can occ#r

    then #nioniation %a( occ#r 

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    )hat :o nions )ant

    ;ec#rit(

    Closed shop nion shop

     &!enc( shop

    "pen shop

    Aaintenance o' %e%bership arran!e%ent

    I%proved *a!es, ho#rs, and bene'its

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    © 2003 Prentice Hall, Inc.14-1<

    $he &/L-CI"

    o%pers9 &/L and the Con!ress o'

    Ind#strial "r!aniations CI"5 %er!ed in166, *ith eor!e Aean( as its 'irst

    president

    ational 'ederation

    Chapter 

    Local

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    http://www.aflcio.org/home.htm

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    nions &nd $he La*

    132-147 orris-La#ardia &ct o' 132

    ational Labor Relations or )a!ner5 &ct anned certain #n'air labor practices

    Provided 'or secret-ballot elections

    Created the ational Labor Relations oardLR)

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    http://www.nlrb.gov/

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    )a!ner &ct

    :ee%ed 'ive #n'air labor practices #sed

    b( e%plo(ers as Dstat#tor( *ron!sE Ri!ht to or!anie /or%ation or ad%inistration o' labor #nions

    :iscri%ination 'or le!al #nion activities

    8%plo(ees 'ile char!es

    A#st bar!ain collectivel(

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    © 2003 Prentice Hall, Inc.14-1

    nions &nd $he La*

      147 B $he $a't-Hartle( &ct

     &%ended )a!ner &ct in 4 *a(s Prohibit #n'air labor practices

    Ri!hts o' e%plo(ees

    Ri!hts o' e%plo(ers

    ;o%e stri+es can be prohibited

    LR 'or%

    601

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    n'air Labor Practices

    nions banned 'ro% restrainin! or

    coercin! e%plo(ees 'ro% e>ercisin! their

    o*n bar!ainin! ri!hts

    Can9t %a+e an e%plo(er discri%inate

    Can9t re'#se to bar!ain in !ood 'aith Can9t en!a!e in featherbedding 

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    $a't-Hartle( &ct Ri!hts

    8%plo(ees Protects ri!hts o' e%plo(ees a!ainst

    #nions

    Ri!ht-to-*or+ la*s spran! #p in 1 %ostl(so#thern states

    nion %e%bership varies b( state27

    4

    1720

    24

    77

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    $a't-Hartle( &ct Ri!hts

    o' 8%plo(ers /reedo% to e>press their vie*s

    Can set 'orth the #nion9s record

    Cannot %eet *ith e%plo(ees on

    co%pan( ti%e *ithin 24 ho#rs o'

    an election ;#!!est the( vote a!ainst the

    #nion *hile the( are at ho%e

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    nions &nd $he La* 16 -

    Landr#%-ri''in &ct

     & period o' detailed re!#lation o' internal

    #nion a''airs ill o' ri!hts and d#e process

    R#les re!ardin! #nion elections

    reatl( e>panded list o' #nla*'#l

    e%plo(er actions

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    8ntreprene#rsFHR B

    :ot.co%s and nions

    ot i%%#ne to #nioniation

    Aan( dot.co%s doin! old co%pan( tas+s

    ene'its evaporated a'ter b#bble bro+e

    Aan( are overl( la> :on9t lose to#ch *ith (o#r e%plo(ees

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    nion :rive and 8lection

    6 ;teps to reco!nition and representation

    Initial Contact

    "btain

     thoriation Cards

    Hold Hearin!

    $he Ca%pai!n

    $he 8lection

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    © 003 e ce a , c14-2<

    Step 1 !nitial "ontact

    :eter%ine e%plo(ee interest

    R#les sa( can9t endan!er theper'or%ance or sa'et( o' the e%plo(ees

    oth sides #se labor relations

    cons#ltants nion saltin!

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    ,14 27

    Step # $btaining

    Authori%ation "ards

    nion %#st petition LR to hold an election

    30 %#st si!n a#thoriation cards

    Propa!anda phase

    Pic+etin! s#b@ect to

    Petition 'or electionCannot alread( reco!nie another #nion

    o valid LR election d#rin! past 12 %onths

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    ,14 2=

    Step & 'old a 'earing

    LR hearin! addresses :oes record sho* s#''icient interest

    )hat bar!ainin! #nit *ill be

    o contest B

    o hearin! B

    Consent election

    o contest B

    o hearin! B

    8lection

    Contest B

    Hearin! held

    (L)* hearing

    notice

    Does the emplo+er ,ualif+ for coerage b+ the (L)*.

    !s union recogni%ed b+ (ational Labor )elations Act.

    Does prior bargaining agreement preent an election.

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    14 2

    Step / he

    "ampaign

    Let the ca%pai!n be!inG

    nion sa(s it *ill prevent #n'airness and

    i%prove *a!es

    Aana!e%ent sa(s #nion pro%ises *on9t%a+e an( di''erence

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    14 30

    Step he 2lection

    8lection held 30-

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    14 31

    Ho* to Lose an LR

    8lection 8%plo(ers lost o' the elections

    beca#se  Asleep at the switch

     Appointed a committee

    Concentrated on money and benefits

    Industry blind spots

    Delegate too much to divisions

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     &ppointin! a Co%%ittee

    3

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    $he ;#pervisor9s Role

    /irst line o' de'ense

    ;ensitive to evolvin! e%plo(ee attit#de

    proble%s

    $reat e%plo(ees 'airl( and honestl(

    ;#pervisors %#st +no* possible

    conse#ences

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     Literat#re and ;olicitation

    R#les

    ;olicitin! e%plo(ees d#rin! *or+ ti%e

    o solicitin! e>cept brea+ ti%es

    ar non-e%plo(ees 'ro% the b#ildin!9s

    interiors and *or+ areas

    :en( access 'or sa'et(, prod#ction or

    discipline reasons

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    $he e* )or+place -

    lobal nions Can9t avoid #nions b( !oin! abroad

    $radin! partnerships lets #nion%e%bership span co#ntries

    .;. o*ned o''shore 'actories are

    or!aniin! Raisin! o''shore *a!es re%oves

    i%pet#s to relocate 'actories

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    "#stin! the nion

    :ecerti'ication is the le!al process'or e%plo(ees to ter%inate a #nion9sri!ht to represent the%

    Handled %#ch li+e certi'icationprocess

      D e  f  i  n  i  t  i

     o  n

      D e  f  i  n  i  t  i

     o  n

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    )hat is collective

    bar!ainin!

    "ollectie bargaining $he process

    thro#!h *hich representatives o'

    %ana!e%ent and the #nion %eet to

    ne!otiate a labor a!ree%ent.

      D e  f  i  n  i  t  i

     o  n

      D e  f  i  n  i  t  i

     o  n

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    Surface

    bargaining

    ood /aith

    ood 'aith bar!ainin! is the cornerstone

    oth parties co%%#nicate and ne!otiate $he 'ollo*in! are not !ood 'aith %ethods

    !nade,uate

     concessions

    !nade,uate proposals

     and demandsDilator+

    tactics

    !mposing

    conditions3a4ing unilateral

    changes in conditions5ithholding

    information*+passing the

    representatie

    "ommitting unfair 

    negotiations!gnoring

    bargaining items

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    $he

    e!otiatin! $ea%

    oth sides co%e to bar!ainin! table

    havin! done their ho%e*or+

    Aana!e%ent co%piles data that

    bolsters its case

    )or+ers have iss#es the( need

    resolved

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    ar!ainin! Ite%s

    Aandator( Jol#ntar( or per%issible

    Ille!al

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    ar!ainin! Ite%s Cont.5

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    ar!ainin! ;ta!es

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    I%passes and Aediation

    I%passe - collective bar!ainin! sit#ation

    that occ#rs *hen the parties are not able

    to %ove to*ard a settle%ent

    Aediation - intervention in *hich a ne#tral

    third part( tries to assist the principals in

    reachin! a!ree%ent

      D e  f  i  n  i

      t  i o  n  s

      D e  f  i  n  i

      t  i o  n  s

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      I%passes and Aediation

    /act 'inder  - a ne#tral part( *ho st#diesthe iss#es in a disp#te and %a+es a p#blic

    reco%%endation 'or a reasonablesettle%ent

     &rbitration - the %ost de'initive t(pe o'

    third-part( intervention, in *hich thearbitrator #s#all( has the po*er todeter%ine and dictate the settle%ent ter%s

      D e  f  i  n  i

      t  i o  n  s

      D e  f  i  n  i

      t  i o  n  s

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      ;tri+es

    4 Aain t(pes o' stri+es 8cono%ic B res#lts 'ro% 'ail#re to !et contract

    nion labor practice B protests ille!al cond#ct

    )ildcat B #na#thoried

    ;(%path( B in s#pport o' another stri+e

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    Aini%iin!

    ;tri+e Con'#sion Pa(

    ;ec#re

    oti'( Contact

     &rran!e

    oti'( Photo!raph

    Record

    ather 

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     &lternatives

    Corporate ca%pai!n

    o(cott Inside !a%es

    Loc+o#t

    In@#nction

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    $he Contract &!ree%ent

    Aa( be 20-30 pa!es or %ore

    Covers !eneral declarations o'

    polic(

    "'ten contains detailed r#les

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    Co%%on rievances

     &bsenteeis%

    Ins#bordination "verti%e

    Plant r#les

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    Do6s 'or Handlin!

    rievances

    Investi!ate each case

    $al+ *ith the e%plo(ee

    nion %#st identi'( speci'ic provisions

    Co%pl( *ith the ti%e li%its

    Jisit the *or+ area

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    Don6ts 'or Handlin!

    rievances :isc#ss the case

    Aa+e arran!e%ents *ith individ#ale%plo(ee

    Hold bac+ the re%ed(

     &d%it to past practices

    Relin#ish (o#r ri!hts as a %ana!er 

    ;ettle !rievances based on *hat is D'airE

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    Don6ts 'or Handlin!

    rievances ar!ain over ite%s not covered

    $reat clai%s de%andin! the discipline ordischar!e o' %ana!ers

    ive lon! *ritten ans*ers

    $rade a settle%ent 'or a *ithdra*al

    :en( !rievances beca#se D(o#r hands havebeen tied b( %ana!e%entE

     &!ree to in'or%al a%end%ents

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    )h( nions

     &re :eclinin!

    ;hi't o' *or+'orce to *hite-collar @obs

    Per%anent la(o''s o' %illions o' @obs

    ca#sed b( relocatin! @obs else*here

    88" la*s enacted *hich o''er %an(

    ri!hts previo#sl( ne!otiated

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    8%plo(ee Participation

    Pro!ra%s Preventin! the perception o' Dsha% #nionsE 

    Involve e%plo(ees  &ddress iss#es li+e #alit( and prod#ctivit(

    ot *hen #nions are or!aniin!

    se vol#nteers and rotate 're#entl(

    :o not do%inate co%%ittees Aini%ie dail( oversi!ht

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    Chapter 14 ;#%%ar(

    $he orris-La#ardia &ct and the )a!ner &ct

    %ar+ed a shi't in labor la* from repression tostrong encouragement  o' #nion activit(

    $he $a't-Hartle( &ct re'lected the period o'modified encouragement  co#pled *ith

    re!#lation Can (o# na%e so%e thin!s the $a't-Hartle( act

    en#%erated

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    Chapter 14 ;#%%ar(

    $he Landr#%-ri''in &ct re'lected the period o'

    detailed regulation of internal union affairs

    Can (o# na%e the 'ive steps in a #nion driveand election

    Can (o# list at least 'ive s#re'ire *a(s to lose

    an LR election ar!ainin! collectivel( in !ood 'aith is the ne>t

    step i' and *hen the #nion *ins an election

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    Chapter 14 ;#%%ar(

    Ho* are bar!ainin! ite%s cate!oried

    $hird-part( involve%entna%el(, arbitration"

    fact#finding" or mediationis one alternative*hen bar!ainin! brea+s do*n

    rievance handlin! has been called day#to#day collective bargaining 

    Aost a!ree%ents contain a care'#ll( *orded!rievance proced#re ran!in! 'ro% t*o to si> or%ore steps