CCCG Annual report 2010-2011.pdf

CCCG annual report 2010/11 CMYK

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機構簡介 About Us 2

主席的話 Message from the Chairperson 6

服務匯報 Service Reports 8

哀傷𨍭導及支援服務 Bereavement Counselling and Supporting Services

兒童哀傷輔導服務 Child Bereavement Counselling

殯儀支援服務 Funeral Support Service

末期病患人士服務 Services for the Terminally-ill

義工培訓及持續支援 Volunteer Training and Continuous Support

社區教育 Community Education

籌款及推廣工作匯報 Report on Fundraising and Promotion Work 31

「活出生命行2010」步行籌款 Walkathon 2010

九龍殯儀館捐款箱 Donation box in Kowloon Funeral Parlour

接受媒體訪問 Interviewed by media

受助者及義工分享 Sharing from Service Receipients and Volunteers 36

財政報告 Financial Reports 40

鳴謝 Acknowledgement 56

捐款表格 Donation Form 59

目錄

Contents

機構簡介

About Us贐明會是一間非政府資助的服務機構，自1987年服務香港，致力幫助離世者得到安慰和

支持，有尊嚴地走完人生的旅程；也協助喪親者安然地與家人道別，在生死離別的體驗中，

重拾信心，重整生活，再活出精彩的未來。本會是香港社會服務聯會的會員機構，亦是香港

賽馬會慈善信託基金和香港公益金的受惠團體。

The Comfort Care Concern Group (CCCG) was founded in 1987 as a non-profit making

charitable organization registered under Section 88 of the Inland Revenue Ordinance.

It was later incorporated in Hong Kong with Limited Liabilities in 2002. Its aims are to

promote comfort care to the terminally-ill and their bereaved families. CCCG is an agency

member of the Hong Kong Council of Social Service. It is a recipient of funding provided by

The Hong Kong Jockey Club Charities Trust and The Community Chest of Hong Kong.


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宗旨

Mission

Core Values

We give Comfort and spiritual support to bereaved

clients in facing difficult times.

We give Care for clients through our professional and

volunteer service.

We help clients to rekindle their Concern about others

and their positive attitude towards life.

Beneficiaries

• The terminally-ill and their families

• The bereaved

Scope of services

• Bereavement counselling service

• Child bereavement counselling service

• Bereavement therapeutic group

• Mutual help group for the bereaved

(Sunflower Mutual Help Group)

• Counselling service for the terminally-ill and their

families

• Befriending visit

• Funeral support service

• Bereaved volunteer service

• Volunteer training and community service

• Community education

• Professional training

核心價值

安慰：心靈安慰釋懷困苦

關懷：伴你同行關懷愛心

關心：積極人生關心社群

服務對象

• 重病/末期病者及其家屬

• 喪親人士或家庭

服務範圍

• 哀傷輔導服務

• 兒童哀傷輔導服務

• 哀傷治療小組

• 喪親人士互助組

(向日葵互助會)

• 末期病患人士及家屬輔導服務

• 醫院、院舍及家居探訪

• 殯儀支援服務

• 「過來人」義工服務

• 義工訓練及關懷服務

• 社區教育

• 專業訓練


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榮譽贊助人

香港聖公會大主教鄺保羅

馬安妮太平紳士

榮譽顧問

陳智思先生

黎守信醫生

李錦洪先生

吳思源先生

謝建泉醫生

衍空法師

義務法律顧問

林子絪律師

義務核數師

李湯陳會計師事務所

董事會

主席何嬋妃女士

副主席陳彩英太平紳士

楊偉芳女士

義務司庫郭紫達女士

義務秘書郭敏怡女士

董事伍炳耀先生

何渭枝先生

林雅頌女士

陳永佳先生

謝俊仁醫生

Patrons

The Most Rev. Paul Kwong, Archbishop of Hong Kong SKH

Mrs. Anne Marden, BBS, JP

Hon Advisors

Mr. Berenard Chan, GBS, JP

Dr. Benjamin Lai

Mr. Daniel K. H. Lee

Mr. Ng Sze Yuen

Dr. Vincent K. C. Tse

Venerable Hin Hung

Hon Legal Advisor

Ms. Lam Tze Yan

Hon Auditor

Li, Tang, Chen & Co.

Council of CCCG

Chairperson Ms. Ho Sim Ki, Jennis

Vice-Chairpersons Ms. Chan Choi Ying, Virginia, JP

Ms. Yeung Wai Fong, Ellen

Hon. Treasurer Ms. Kwok Chi Tat, Dorothy

Hon. Secretary Ms. Kwok Man Yee, Wandy

Members Mr. Ng Ping Yu

Mr. Ho Wai Chi

Ms. Lam Nga Chung, Ashley

Mr. Chan Wing Kai

Dr. Tse Chun Yan


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會員大會General Meeting

贐明會組織架構圖Organisation Chart

董事會Council of CCCG

中心主任Centre Director

輔導員Counsellors

行政事務委員會Administration

Committee

程序幹事Programme

Officers

行政助理Administrative

Assistant

兼職職工Workman(part-time)

服務發展委員會Service

Development Committee

籌款及推廣委員會Fundraising &

Promotion Committee

職　員中心主任黃志安先生

輔導員易代恩小姐

戴詠君小姐

吳海珊小姐

程序幹事吳佩芳小姐

張玉珍小姐 (自2010年9月1日起)

陳錦國先生(自2010年8月12日起)

行政助理徐嘉琳小姐

兼職職工唐雪梅女士

StaffCentre DirectorMr. Wong Chi On, Rex

CounsellorsMs. Yick Doi Yun, Christine

Ms. Tai Wing Kwan, Sherisse

Ms. Ng Hoi Shan, Bonia

Programme OfficersMs. Ng Pui Fong, Carly

Ms. Cheung Yuk Chun, Yuki (from 1/9/2010)

Mr. Chan Kam Kwok, Cyril (till 12/8/2010)

Administrative AssistantMs. Hsu Ka Lam

Workman (Part-time)Ms. Tang Xue Mei


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主席的話

Message from the Chairperson

何嬋妃女士

死亡從來都是最平等的事，無論是早有準備或事出突然，每人總有一次。死亡也從不是一個人的事，雖說「逝者已矣」，然而當中牽動喪親或哀傷的情緒，也可以讓人長期活在憂鬱和哀傷中，或會影響日常生活。贐明會自1987年已默默在香港關懷末期病患者和為喪親者提供服務，轉眼24年，作為一間非政府資助的服務機構，這伴行哀傷者的路殊不簡單。衷心感謝支持贐明會的各界團體、熱心人士和義工們，你們無私的奉獻讓有需要的人得到關懷和專業的輔導服務，贐明會的服務才可以延續和發展。

過去一年，我們依然堅守宗旨，隨著各項服務需求急速上升，當中有40%是主動接觸本會或由朋友介紹而來，要求得到服務，反映社會大眾逐漸肯定喪親者的需要，亦開放由親友死亡所引起的情緒關係。同時，本會處理的個案有近半數是因親友突然離世而求助的，顯示個案的類型漸趨複雜，要求同工有更好的裝備承載喪親和哀傷者的哀痛，協助他們「跳出生命幽谷，活出人生彩虹」，所以本會加強了對同工臨床實務的督導工作，提升同工們在提供服務時有高度敏感和體恤的心，靈巧和專業的分析和服務。義工一直都是本會服務的好伙伴，我們舉辦的義工訓練班，反應非常踴躍，共有60名學員成功地接受全面的培訓，從服務的理念、醫護、心理、宗教等角度認識臨終和哀傷關懷，現在參與定時的醫院紓緩病房的關懷工作。另外，亦有60名殯儀支援服務的義工，經過培訓，現正為缺乏支援的喪親人士服務，包括陪伴處理殯儀程序、提供情緒的支援和安慰。

殯儀支援服務是非常獨特和有意義的工作，義工們的付出不單為喪親者在徬徨哀傷時，讓他們得到有力的支持，使他們在處理親人的後事中，體會積極和正面的能量。我認為義工們的服務亦打破了華人社會一向對死亡的忌諱，能為逝者的摯愛親友付出關懷心意，讓哀傷的路好走一點，真可以讓生者得安慰，逝者能安心。

最後，容許我代表董事會、同工和服務使用者特別多謝香港賽馬會慈善信託基金、香港公益金、香港社會服務聯會—頌慈基金、凱瑟克基金，對服務計劃的資助，使本會服務在過去一年能持續得以發展。贐，音：準，指臨別贈禮之意，是一個十分有意思的名字，我誠懇地邀請你也來加入，作為生命贈送光明的人，支持贐明會的服務。

Ms. Jennis Ho

Nothing in this world is more equal than death. Whether it happens unexpectedly or not,

every one of us has to come to this point in our life. Death had never been as simple as a

“one person has gone” business. Although it may be treated as “let bygones be bygones”

in fact it involves and affects every person related to the deceased. The lost of a loved one,

some may become very depressed from the sorrow they encounter and may not recover for


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a very long time. The Comfort Care Concern Group is there to serve these people since its

establishment in 1987, we served thousands of these people in our 24 years of history. With

the help of the unconditional and faithful service of our volunteers, we have been able to

sooth the bereaved ones by counselling and supporting them. A vote of thanks is sincerely

extended to them.

From the number of persons who seek help from us, 40% of them initiated voluntarily. We

truly believe that the general public has accepted the need for someone like us to provide

the kind of service to help them walk through these difficult times. Of the cases we served,

more than half of the help-seekers lost their loved ones unexpectedly. These bring about

many complex cases in which our staffs need to equip themselves with more knowledge

and skill to help the bereaved ones to “open themselves up and lead a new life”. In this

regard, we organize clinical supervision group to enhance their awareness of sympathy and

sensitivity in dealing with the service user. Volunteers have always been our partners. Last

year, we successfully trained 60 newly recruited volunteers in areas covering our mission,

medical, psychological and religious point of view toward death. Another 60 volunteers

were trained to carry out Funeral support service. They are now helping those who are in a

helpless state when losing their loved ones.

Funeral support is a new and unique kind of service to be offered in the Chinese Community.

It is automatically avoid the mentioning of death and funeral in daily lives. This service brings

about a breakthrough of this custom .Volunteers not only provided a guidance service to

the bereaved helping them to complete the formalities needed in funerals, but also guide

them to go through the difficult times and cultivate a positive approach towards life.

On behalf of the board of Directors, Volunteers and those who used our service, I wish

to thank The Hong Kong Jockey Club Charity Foundation, The Community Chest Trust

Fund, The Keswick Foundation and HKCSS Elderly Community Care Fund for their

continued financial support enabling us to provide the services to the needy. The Chinese

character “贐”(Cantonese: zeon2, Mandarin: jin4) literally means “a last gift to be presented

when parting” which is very meaningful to everyone and I sincerely invite you to join and

support us.


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服務匯報

Service reports

與末期病患者和喪親人士同行，為他們提供不同的關懷和專業輔導服務，是本會一直以來持守的宗旨。去年，我們在急劇上升的服務需要中，努力為有需要的對象服務，在他們感到困難和哀痛的日子，陪伴在旁，並給予適切的專業關懷和輔導服務，協助他們經歷人生的幽谷，積極重整生活，活出彩虹，以下是各項服務的資料和數據：

Our organization continued to provide various services to the terminally ill and the bereaved in the past years. The service include helping the terminally ill to obtain different kinds of support, counselling support service to the bereaved and the family; Volunteer service and community education. As a result, the general public’s knowledge in Comfort Care has been greatly enhanced. Hence, demand for such service is on the increasing trend.

1. 哀傷輔導及支援服務 Bereavement counselling and supporting services

1.1 個人及家庭哀傷輔導 Individual and family bereavement counselling

過去一年，本會共接獲了約130名新的哀傷輔導個案，希望透過個別或家庭形式的輔導服務，協助喪親人士渡過哀傷的歷程，並適應新的生活，重拾信心，積極面對未來。

據本會統計，這些新接獲的個案中，其中女性求助者佔74%，男性佔26%，比例約3：1，情況跟過往接近。求助者包括不同年齡層的人士，最多為41-50歲的組群(22%)，其次為31-40歲及51-60歲，它們各佔20%，這三個年齡組別共佔了超過六成的個案。95%的個案擁有香港永久居民的身份，其餘5%是來港不足七年的新移民和持雙程證人士。經濟狀況方面，約有兩成的個案正接受綜合社會保障援助，較去年為多，其餘八成的人以工作、積蓄或家人支援來維持生活。這些求助人士遍佈全港，但其中48%及42%分別居住於新界及九龍，只有5%居住於香港島。個案來源方面，40%來自自洽/電話查詢或朋友介紹，23%由醫院轉介，19%來自綜合家庭服務中心，其餘的還有教會(5%)、學校(5%)和非政府機構(7%)，顯示市民對接受哀傷輔導的意識不斷提高。本會哀傷輔導服務包括不同類型的喪親類別：病患、意外、自殺和他殺。其中病患佔大多數(81%)，接續是自殺(12%)、意外(6%)和他殺(1%)，當中有近44%為突發逝世個案，預期的則有56%。喪失親人類別的百分比各佔如下：丈夫36%、父母27%、太太7%、子女15%、兄弟姊妹5%和祖父母3%等等。

本會按個案的類別，和他們的個別情況，採取切合他們的輔導策略，以更有效協助他們渡過人生最艱難的時段。

During the past year, our organization received 130cases for bereavement counselling. Through individual and family counselling services, we helped our clients overcome the ill effect of bereavement and enjoy their life in a positive manner.


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性別(Gender)

According to our stats, 74% of our service users are female, and 26% males. The ratio between the female and male was 3:1 which was similar in comparison with those in the past. The majority of age group who sought help was 41-50years old (22%). Age group of 31-40 and 51-60 were 20% each. These three age groups covered 6% of the total cases. 90% of them were Hong Kong Permanent residents. The remaining 5% were new migrants from the Mainland. Some of them were holders of two-way permits issued in the Mainland authority. As for economical condition, 2% were under the support of Comprehensive Social Security Assistance (CSSA). The service users came from all districts over Hong Kong. 48% from the New Territories, 42% from Kowloon and only 5% from the Hong Kong Island.

46% were self approached/telephone enquiry or referred to us by relatives or friends; 23% were referred by hospitals; 19% came from Integrated Family Service Centres (IFCS) and 5% from church; 5% from school and 7% from NGOs showing an increased awareness and demand of seeking for help.

Bereavement counselling services comprised of different nature including illness, accidents, suicide and homicide. The former three causes took up 81%, 6%, 12% and 1% of cases we handled respectively; but 44% were sudden death and expected death was 56%. Among the bereaved cases, 36% lost their husbands; 27% parents; 7% wives; 15% children; 5% siblings and 3% grandparents.

Our intervention plan would be made according to their individual need so as to help them to face the difficult period with a positive attitude.

下列為本會去年接收的哀傷輔導服務資料：Details of CCCG’s bereavement counselling service in last year were as follow:

圖表一：哀傷輔導個案性別分佈Chart 1: Gender distribution (for bereavement cases)

男 Male女 Female


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經濟狀況 (Financial situation)

圖表二：哀傷輔導個案年齡分佈Chart 2: Age distribution

圖表三：哀傷輔導個案居民身份Chart 3: Citizenship

圖表四：哀傷輔導個案經濟狀況Chart 4: Financial situation

10歲或以下 10 or below11-20

21-30

31-40

41-50

51-60

61-70

71-80 81歲或以上 81 or below

香港居民 HK Permanent Citizen新移民 New Immigrant

綜緩 On CSSA工作 Working積蓄 Saving家人 With family support其他 Others

年齡組別 (Age)

居民身份 (Citizenship)


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居住地區 (Districts of living)

死亡原因(一) (Causes of Death 1)

圖表五：哀傷輔導個案居住地區Chart 5: Districts of living in Hong Kong

圖表六：哀傷輔導個案轉介來源Chart 6: Sources of referral

圖表七：逝去親友的死亡原因(一)Chart 7: Causes of death of the deceased (1)

香港島 HK Island九龍 Kowloon新界 New Territories其他 Others

綜合家庭服務中心 Family Service Centre

非政府機構 Non-government organisation醫院 Hospital學校 School教會 Church朋友介紹 Introduced by friend自洽/電話查詢 Self-approached其他 Others

患病 Illness意外 Accident其他 Others

個案來源 (Sources of referal)


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圖表八：逝去親友的死亡原因(二)Chart 8: Causes of death of the deceased (2)

圖表九：逝去親友的關係Chart 9: Relationship of the deceased

預期 Anticipated突發 Sudden Death

祖父母/外祖父母 Grand parent 父親 Father母親 Mother兄弟姊妹 Sibling丈夫 Husband太太 Wife伴侶 Partner子女 Son & daughter其他 Others

死亡原因(二) (Causes of Death 2)

喪失親人 (Relationship)

1.2 哀傷治療小組 Bereavement therapeutic group

為增強喪親人士間的共鳴感和發揮互相支持的作用，本會去年共舉辦了6個哀傷治療小組。按喪親人士的個案類別和背景，設立不同的同質小組(homogenous groups)，包括喪夫、喪子女和喪失兄弟姊妹等組別，過去一年約有40多名喪親人士參與。小組由輔導員帶領及推行，為加強治療效果，我們更會安排有相近喪親經驗的「過來人」義工參與其中，以自己的經歷鼓勵小組組員，同時又主動給予他們支持和鼓勵。

In order to achieve a resonance effect amongst the participants, people with a similar bereavement situation were grouped together. We run six bereavement therapeutic groups with 40 participants who had lost their most loved family members (husband, wife, parents etc.) These sessions were led by a counsellor. A past service receiver who had gone through a similar bereavement situation session was also invited to join the session to tell the participants of how he/she had gone through his/her difficult situation and encouraged participants to share the experience and take a positive approach towards their future.


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哀傷治療小組：氣球載著我們的心聲，乘風而去。Bereavement therapeutic group: balloons carry our words fly away through the wind.

1.3 伴行哀傷路 Orientation meeting for the newly bereaved

「伴行哀傷路」是為喪親人士設立的一次性簡介和分享會，由輔導員講解喪親帶來各方面的反應，並由「過來人」義工分享他們的故事。期望能減輕參加者對喪親的焦慮和不必要的擔憂，給予他們希望和信心，面對未來的道路。在過去一年，我們舉辦了6次「伴行哀傷路」活動，共有約90名的喪親人士和陪伴的親友出席。部份參加者於會後察覺自身或親友的需要，續向本會申請哀傷輔導服務。

These are orientation and sharing meetings aimed at helping the bereaved. It is led by a counsellor and a past- bereaved person who volunteers to share his/her story of bereavement with the participants so as to minimize their negative emotions and regain confidence. Six such meetings were organized with 90 people took part. These orientations and sharing were well received by them. Many of them had asked for further gatherings.

1.4 義工關懷探訪 Befriending visit by volunteers

喪親者在渡過哀傷的過程中，會感到十分孤單，部份喪親者更缺乏別人的關懷。他們希望有人能聆聽他們的傾訴，和他們心中的傷痛，但身旁的親友卻往往不知如何回應，致使喪親者內心的痛苦更無從傾訴。為此，去年本會持續安排義工探訪喪親人士，讓他們感受到別人的關懷和溫暖，從而得著力量，繼續努力活下去。去年，本會義工曾探訪約30戶喪親家庭，探訪次數過百次。義工們細心聆聽，分擔喪親者的傷痛，紓減他們積壓內心的愁苦。


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During the bereaved period, the bereaved may feel lonely, lack of care. They longed for someone to listen to their grievances. However, their family members or friends were unable to relieve them. As such, CCCG had arranged over 100 befriending visitation to 30 bereaved families. With the help of our trained volunteers providing emotional support, their ill feelings were greatly alleviated.

1.5 向日葵互助會(喪親人士互助組) Sunflower mutual help group

「向日葵互助會」是本會其中一項十分重要的喪親人士服務，互助會成立已久。成員由一群曾接受本會輔導服務的喪親人士組成，活躍會員約50多名；透過會員間彼此的分享、鼓勵和支持，一起面對喪親後的轉變和感受。去年，互助會舉辦了多次的活動，包括：聖誕節及農曆新年聚會，讓大家在節日中感受到彼此的溫暖祝福。同時，作為本會的一份子，互助會亦參與了本會舉辦的步行籌款活動、義工嘉許禮等等，一方面提供會員相聚的機會，亦表達了對本會的支持。

The Sunflower Mutual Help Group played an important role in the services for the bereaved. It was formed in 1996 by a group of people who had used our counselling service and found it useful. There are currently about 50 active members. Through sharing of experience, mutual support and encouragement, they were able to face different problems positively. During the period of reporting, the group had organized several activities including the activities hosted during Christmas and Chinese New Year to promote a sense of cheering up among the members. Members in appreciation of the service took part in CCCG’s Walkathon fundraising event and offered their service in the prize presentation ceremony of the CCCG.

向日葵互助會(喪親人士互組織)：2010年春日活動：參觀香港濕地公園The Sunflower mutual help group: Activity in Spring 2010: Visit to Hong Kong Wetland Park

向日葵互助會(喪親人士互組織)兒童聚會：看我！看我！YEAH！

The Sunflower mutual help group: Children’s gathering: Look at me!

Look at me! YEAH!


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2. 兒童哀傷輔導 Child bereavement counselling service

2011年1月，本會獲凱瑟克基金的慷慨支持，新設立了名為「共童導過」的兒童哀傷輔導服務，為18歲以下的兒童和青少年，提供適切他們發展需要的個別或家庭輔導和小組輔導。

去年，本會共接獲26名喪親兒童（未滿18歲）的哀傷輔導個案，佔整體哀傷輔導個案約一成。去年的兒童哀傷輔導個案之中，58%是男孩，42%則為女孩。年紀最小的只有2歲，最大的是16歲。接近四成的是5歲或以下的小孩(38%)，另外46%是6-11歲的小學生，餘下約15%為12-18歲的中學生。喪親類別方面，超過73%是失去了父親，只有約一成的求助個案是喪失了母親。此外，有60%以上為突然死亡個案，只有約35%為有預期的逝世。個案來源方面，有38%及35%分別來自喪親兒童家長自洽和由綜合家庭服務中心轉介，只有約15%的個案由學校轉介。至於求助的原因，根據本會的個案數字，有69%和31%的喪親兒童個案分別出現情緒和行為問題，另外有高達35%的家長在協助兒童面對喪親的事上感困難。

這些數據反映著，家長、學校和其他兒童工作者需要增加對喪親兒童的了解，和多加關注他們的困難和需要，避免因年幼時的喪親經驗，隨年日漸長轉變成複雜性哀傷的情況，屆時便更難面對和處理。因此，「及早介入」是本會發展兒童哀傷輔導背後的信念，希望透過輔導和不同的手法，例如遊戲治療，協助兒童處理喪親帶來的種種困難。

In January 2011 we launched a bereavement counselling service for children with funds provided by the Keswick Foundation. The target population of this service is children under the age of 18 in the form of personal and group counselling.

During the year we dealt with 26 cases of children representing about 10% of the total yearly case load. Ratio for boys and girls seeking service is about 6:4; the age range is between 2 and 16. The cause of bereavement range from lost of father (73%), mother (35%); sudden death of dear ones (60%) and anticipated death due to incurred illness (40%).

40% of the cases were referred to CCCG by bereaved family; 35% and 15% from school. They seek for help due to emotional, behavioral problems, and parents having difficulty in helping their children to face the death of their dear ones.

小希(化名)用洋娃娃來做「角色扮演」(role play)，爸爸乘救護車去醫院。Role play by using dolls with father riding on an ambulance to hospital.


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喪失親人 (Relationship)

圖表十一：兒童哀傷輔導個案年齡分佈Chart 11: Age distribution

圖表十二：逝去親友的關係Chart 12: Relationship of the deceased

5歲或以下 5 or below6-8

9-11

12-18

祖父母/外祖父母 Grand parent父親 Father母親 Mother兄弟姊妹 Sibling朋輩 Peers

個案性別 (Gender)

年齡組別 (Age)

下列為本會去年接收的哀傷輔導服務資料：Details of CCCG’s bereavement counselling service in last year were as follow:

圖表十：兒童哀傷輔導個案性別分佈Chart 10: Gender distribution

男 Male女 Female


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死亡原因 (Causes of Death)

求助原因 (Reasons of referral)

圖表十三：逝去親友的死亡原因Chart 13: Causes of death of the deceased

圖表十四：兒童哀傷輔導個案轉介來源Chart 14: Sources of referral

圖表十五：兒童哀傷輔導個案求助原因Chart 15: Reasons of referral


非政府機構 Non-government organisation醫院 Hospital學校 School家長/自洽/電話查詢 Self approached


長期病患/癌症 Chronic illness/Cancer

突發病患 Sudden illness自殺 Suicide不詳 Unknow

兒童出現行為問題 Behavioural problems

兒童出現情緒問題 Emotional problems

家長協助困難Parents encountering

helping problems

出現問題/困難

沒有出現問題


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3. 殯儀支援服務 Funeral support service

殯儀支援服務在過去數年一直是本會其中一項重點的服務，致力為缺乏支援的喪親人士提供殯儀支援。除本會負責職員之外，更運用社區參與(social participation)的概念，從社會上招募義工，加以訓練，最後安排義工陪伴喪親人士處理親友的身後事。包括到殯儀館洽談、領取死亡證、索取准葬紙、守靈（俗稱「守夜」）、出殯、及申請靈龕等等，以期減低喪親者在治喪過程中的不安和焦慮。去年，本會獲凱瑟克基金的撥款，支持此項服務，使更多有需要的人，在困難無助的時候得到幫助。

去年，我們共為85位喪親人士提供有關的支援服務，出動超過300節的支援節數及接近500協助人次。其中女性求助者佔69%，男性則有31%。此項服務的使用者，不限於長者，亦包含不同年齡的人士，其中以41-50歲佔多(29%)，其次為31-40歲(17%)、71-80歲(15%)、51-60歲(12%)，當中不乏21-30歲(8%)和11-20歲(4%)的人士。在受助個案中，有合共14%為新移民和持雙程證的人士，其餘86%的個案因缺乏家庭或社交的支援，而需要向本會尋求協助。相較於本會其他服務，殯儀支援服務的使用者，經濟來源多為接受綜合社會保障援助(49%)，另有31%及20%的人士分別依靠積蓄和工作來維持生計。受助者的居住地區遍及全港，九龍區的佔大多數(50%)，其次為新界區(38%)和港島區(12%)。轉介來源方面，有35%的個案由醫院轉介，亦有21%是服務使用者主動求助，其餘23%為社會服務機構（例如：綜合家庭服務中心）和21%由本會內部轉介。有37%的人因為不熟悉香港的殯儀事宜而向本會求助，有兩成的個案雖然有親友，但親友均不願意提供協助，也有32%的個案由於能力有限等原因而需要本會協助。

This service is necessary because people are often shocked and lost of direction when they had lost their dear ones. It is aimed at helping them to go through the formalities of funerals. These include accompanying them to meet the funeral agents; obtaining death certificates; booking of crematorium facilities and niches for the storage of human ash remains etc. This service is funded by the Keswick Foundation.

Of the 85 funeral cases we served, 69% are females and 31% are males. 29% are age 41-50, 17% age 31-40, 15% age 71-80, 12% age 51-60, 8% age 21-30 and 4% age 11-20. 86% are in lack of family and social support in handling the funeral, and 14% are new immigrants and relatives of the deceased from the Mainland who come to Hong Kong on two-way permits for the sole purpose of organizing the funeral. Many (49%) of the deceased families are CSSA recipients and Social Welfare Department is involved in providing funeral funding.

We came to their aid through referrals from hospital (35%), walk-in applications (21%), social welfare organization (23%) and in-house referrals (21%).

殯儀支援服務的義工飯聚。Meal gather by volunteers of Funeral support service.


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去年接受本會殯儀支援服務的各種類別情況如下：The details of CCCG’s funeral support service rendered last year are as follows:

圖表十六：殯儀支援服務受助者性別Chart 16: Gender distribution

個案身份 (Citizenship)

圖表十七：殯儀支援服務受助者年齡Chart 17: Age distribution

圖表十八：殯儀支援服務受助者居民身份Chart 18: Citizenship

11-12

21-30

31-40

41-50

51-60

61-70

71-80

81歲或以上 81 or above

香港居民 HK Permanent Citizen新移民 New Immigrant持隻程證人士 Dual-entries


年齡組別 (Age)

男 Male女 Female


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個案來源 (Sources of referral)

圖表十九：殯儀支援服務受助者經濟狀況Chart 19: Financial conditions

圖表二十：殯儀支援服務受助者居住地區Chart 20: Districts of living

圖表二十一：殯儀支援服務個案轉介來源Chart 21: Sources of referral

綜援 On CSSA工作 Working積蓄/家人支持 Saving/With family support

香港島 HK Island九龍 Kowloon新界 New Territories

內部轉介 Internal Transfer社會服務機構 Social service organisation醫院 Hospital自治 Self-approached

經濟狀況 (Financial situation)

居住地區 (Districts of living in Hong Kong)


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殯儀支援服務求助原因 (Reasons for seeking help)

圖表二十二：殯儀支援服務求助原因Chart 22: Reasons for seeking help

有親友，但不願意協助 With family/and relative but not willing to help

能力有限(傷健、文盲、年老) Inability (disabled, illite racy, elderly)

不熟識香港情況(雙程證/新移民) Not familiar with HK

其他 Others

圖表二十三：殯儀支援服務的各類服務人次Chart 23: Service attendances

協助服務項目服務人次 Type of funeral support service Service attendances

殯儀諮詢服務 85 Funeral consultation service

情緒支援 85 Emotional Support

陪伴洽談喪葬 70 Negotiated with funeral parlour

領取死亡證 33 Death certificate

訂火爐 51 Booking for cremation

認領遺體 41 Identifying and Claiming the body

守夜 16 Funeral service – Vigil

送殯 38 Funeral service

領取骨灰 25 Claiming of ashes

申請靈位 9 Application for niche

其他殯儀服務 (例如：遺產承辦) 27 Others (e.g. estate administering)


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4. 末期病患人士服務 Services for the terminally-ill

4.1 心理輔導 Counselling Service

疾病可以帶來身、心、靈上極大的痛苦和煎熬，患上不治之症更是沉重地打擊患者和親友。有些病者會變得意志消沉，對死亡充滿恐懼。病者或許會對自己的過去抱有不少遺憾，身旁的親人同樣會感到十分徬徨，既擔心患者的病況，又感到照顧上吃力，身心俱疲。雖然我們無法治癒他們的疾病，但本會的輔導員真誠的關懷，卻可以使他們更有尊嚴地離去，並在有生之時好好與家人道別，這同樣可以有助家屬渡過喪親之痛。

去年，本會為21名末期病患人士和家屬提供上門的心理輔導服務，其中約七成半(76%)的求助個案為女性，24%為男性。年齡以成年人士和長者為主，由31歲至80歲不等，最多為61-70歲的長者(29%)，其次是71-80歲(23%)，31-40歲(18%)，51-60歲(18%)和41-50歲(12%)的人士。此外，個案轉介自不同的來源，一半以上由醫院轉介(53%)，另有18%及17%分別由受助者自行求助和綜合家庭服務中心轉介，餘下的12%則由其他非政府機構轉介至本會。

Suffering from terminally-illness could bring great pain and distress to the sick as well as their family members. They are emotionally depressed and might be feared of the death threat and regretted for what they had done in the past and wanted to do some remedies. They are unable to do so due to poor health condition. Their anxiety affects those who look after them and become stressful and helpless. To relieve both the sick and the caretaker from these situations, we provide them with counselling services.

Of the 21 cases we handled during the year, 76% are females. Most of them are adults ranging from 31 and 80 years of age. 53% of the cases were through hospital referrals. The rest are walk-in help seekers (18%) NGOs and IFSC (29%)


圖表二十四：末期病患人士個案的性別分佈Chart 24: Gender distribution

男 Male女 Female


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圖表二十五：末期病患人士個案的年齡分佈Chart 25: Age distribution

圖表二十六：末期病患人士個案的轉介來源Chart 26: Sources of referral

31-40

41-50

51-60

61-70

71-80

年齡組別 (Age)



非政府機構 Non-government organisation醫院 Hospital自洽/電話查詢 Self-approached

4.2 義工關懷探訪 Befriending visitation by volunteers

在末期病患的關懷工作上，義工一直是本會十分要好的拍擋。除了本會輔導員為末期病者提供輔導之外，義工們會定時到醫院、安老院或家居進行探訪，讓病者與家人在困難無助的時候得著溫暖的關懷。去年，本會繼續在全港不同的醫院進行義工服務，本會義工每星期定時到紓緩病房和日間中心探訪末期病者，包括：明愛醫院、律敦治醫院、黃大仙醫院、沙田醫院和靈實醫院等。醫院以外，本會義工亦深入社區，關懷居住在政府津貼和私營安老院的末期病患人士，例如：位於深水埗的中華護老院、明愛麗閣苑和基督教女青年會雲華護理安老苑等等。去年，本會義工總共提供了二百多次的關懷探訪，探訪了超過二千多人次的病人和家屬。此外，本會義工更恆常地替病人剪髮和送上點心，為他們在人生最後的階段增添一點歡愉。由於不少病人選擇留在家中療養，我們也會到安排家居探訪，為他們送上支持和祝福。

Apart from providing counselling service to the terminally-ill, volunteers are sent to visit them at hospitals and elderly residential homes and home visits in various parts of the Territory.


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This programme has served more than 2000 people and their families during the year. The service provided include, hair cutting, dim-sum serving, minor hygienic cleaning etc.

This programme could not have been a success without the faithful service of the volunteers.

多謝各個廠商贊助醫院探訪及家訪禮物或提供折扣優惠。Thanks to business men for sponsoring hospital and home visits in gifts or offering special discounts

4.3 醫院 / 院舍活動 Activities in hospitals / elderly homes

義工亦會在各個傳統節日，如：農曆新年、端午節、中秋節和聖誕節等進行探訪和舉辦節日活動，為留院病人送上歡樂，讓他們同樣感受節日的氣氛。我們除與病人玩集體遊戲外，本會職員和義工更會送上禮物，希望為病人和家屬留下美好的回憶。去年，我們共舉辦了14次醫院或院舍節日活動，共有超過700名病者參加，70多名義工參與帶領遊戲和派發禮物。

In addition to the regular visits, our volunteers also help our clients to hold parties to celebrate traditional festivals such as Chinese New Year, Christmas, Mid-Autumn festival and Dragon Boat festival etc. On these festival days, our volunteers organize special activities to celebrate the occasions with the patients and their family members. 700 people and 70 volunteers joined the celebrations during the year.

曉華姐即場大展歌喉！Ms Hiu Wah sang on spot!


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春節前，明星們(左起：黃東盛先生、何倩冰女士、廖駿雄先生、劉素玲女士、蘇燕薇女士、區靄玲女士、李健先生)特地來到明愛醫院紓緩病房與病友們共渡佳節。Artists specially visited the patients of the palliative care ward at the Caritas Hospital and joined with them on the occasion of the Chinese New Year Festival.

劉雅麗女士與病友個別訪談。Ms Alice Lau paid a visit to the inmates.

李錦聯先生代表本會送上聖誕禮物！Mr. Lee Kam Luen presented Christmas presents on behalf of the Group.

本會的剪髮義工邊與病友訪談邊理髮。The volunteers of the CCCG interviewed the inmates while they had the hair-cutting with them.


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5. 義工培訓及持續支援 Volunteer training and continuous support

5.1 招募、培訓與支援 Recruitment, training and continuous support

義工服務是我們其中一項非常重要的工作，因此本會一直十分重視義工的參與。作為配合本會輔導員的專業服務，義工則以朋輩或過來人的身份，為面對死亡和處於哀傷期的喪親人士提供關懷和支援，共同發揮各自的角色。

去年，本會繼續舉辦了義工基本訓練課程，為新招募的義工提供服務前的培訓，從理念、醫護、心理學等角度，認識末期病患及哀傷關懷。去年的報名情況踴躍，因名額有限，參與訓練課程的共有60名社區人士。經甄選和實習後，便安排到不同的地方、為不同的服務使用者提供服務。

除了末期病患及哀傷關懷訓練，我們亦舉辦殯儀支援培訓。去年，我們成功招募了六十多名的殯儀支援義工，為缺乏支援的喪親人士提供協助。訓練內容包括：了解殯儀傳統習俗、實務處理程序和哀傷關懷等等，讓義工們更掌握本港的獨特情況和陪伴喪親者的技巧。

基本訓練外，本會亦十分着重對義工持續的支援。由於義工在提供服務的過程中，可能會遇到不少困難，又或因自身的情緒和技巧上需要別人的支援。因此，本會持續為他們安排各類型進深的培訓課程、個案研討、督導、分享會及聯誼活動等等。一方面提升義工的知識和服務技巧，另一方面促進義工之間的互相支持和鼓勵，加強對團隊的歸屬感和凝聚力。

殯儀支援義工到訪九龍殯儀館，由九龍殯儀館何建小姐講解殯葬手續及該館服務。The volunteers of the Funeral support group visited the Kowloon Funeral Parlour and were entertained by Ms. Ho Kin of the Parlour by explaining to them the funeral process and the services of the Parlour.

多謝髮型師Ben教得我們的義工一手好刀法。Thanks to Ben, our hair stylist teaching our volunteers a skilful technique in haircutting.


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Volunteers play a very important role in our organization. Without their faithful service, we cannot survive the demand of the society. Recruitment and training of volunteers have been an on-going and important part of our activities.

Last year we recruited 60 new volunteers and offered them basic training courses aimed at providing them with basic knowledge in respect of physiological, medical and psychological behavioral effects in hospice care and bereavement.

For funeral support, we organized training sessions aimed at equipping them with basic knowledge in traditional funeral formalities, procedures need to be followed in dealing with Government Department. Refreshment sessions and group discussion are also held to encourage them to share their experience in the course of their work and skills in dealing with clients.

Besides basic training, our organization also place great emphasis on continuous support to the volunteers. During the service, they might encounter difficulties in emotional skills. Therefore, we continued to arrange various in-service training courses, case discussion meetings, supervision sessions, group sharing and gathering activities so as to enhance their knowledge and skill as well as to facilitate mutual support and encouragement in the team work.

田芳女士為本會的在職義工們提供進階訓練，該次講座的題目為「兒童哀傷關懷」。

Ms. Tin Fong conducted an advanced training to our working volunteers on “caring in bereavement to children.”

譚超雄先生為本會的在職義工們提供進階訓練，該次講座的題目為「溝通技巧與處理衝突」。Mr. Tam Chin Hung conducted an advanced training to our working volunteers on “communication skills and conflict management.”


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義工春茗。New Year Gathering with volunteers.

6. 社區教育 Community Education

6.1 「與死亡共舞」生死教育課程 Life and Death Education Course 2011

2011年首季，本會開辦了共九節的生死教育課程，與別不同之處是我們揉合了體驗式活動在其中，由參加者的實際體驗，體會出生與死對於他們的獨特意義。課程不單包含哲學、宗教、醫護、傳統、心理社交等不同範疇的內容，更加入不少體驗式遊戲、參觀「大體老師」和撰寫人生傳記等創新的內容，使參加者除了從不同界別的專家講者身上學習生死，也從自身的體會尋找生死的意義，為我們的人生價值重新定位，也教我們不再害怕死亡。參加者對是次課程均有很不錯的回應，共超過20多名人士出席。

During the first quarter of 2011, we organized 9 sessions on “life and death” education for participants to share their experience in “life and death.” In these sessions, lead speakers go through aspects such as philosophy, religion, medical, traditional and social. Games of role playing, visits to people who need help and essay writing of their feelings to assess their feedback are conducted. These talks were well received by the more than 20 participants.

陶國璋博士主講的「死亡哲學——為何人會思考死亡？」Dr. Tao Kwok Chong spoke on “Death Philosophy – why do people think about death?”


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法忍法師主講的「佛教的死亡觀」Ven. Dr. SIK Fa Ren spoke on “Death view from Buddhism.”

龔立人博士主講的「基督信仰的死亡觀」Prof. KUNG Lap Yan spoke on

“Death view from Christian faith.”

冼君行博士主講的「殯儀的再思-Funeral as Therapy」Dr. Pual Sin spoke on “Funeral rites on reflection – funeral as therapy.”

6.2 為不同的團體進行教育講座 Educational talks and workshops for different organizations

除了由本會主辦的生死教育課程之外，本會去年亦接獲不同機構、學校、醫院和公司的邀請，為他們的同工或服務對象提供教育講座或工作坊，內容包括：哀傷關懷、臨終關懷、殯儀程序處理、哀傷輔導技巧和介紹本會服務等等，去年本會共進行了約三十次的教育講座，讓數千名社區人士和專業人員認識喪親及臨終人士的需要，從而為他們製造更有利的環境，渡過困難的時刻。

李家樂律師主講「平安紙與遺產承辦」講座。Ms. Jacqueline Lee, a solicitor, presented a talk

on “Will and estate administering”talk


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30 talks or workshops with thousands of participants attended on subjects such as bereavement care service for the terminally-ill, funeral support service, bereavement counselling skills and the purpose and role played by the CCCG. These talks are all aimed at helping people to cultivate a positive attitude towards life and death, grief bring about by death of loved ones and the value of life so as to educate them to walk through difficult times.

6.3 心理教育小組 Psycho-educational group

為了在社區推動生死教育，本會共舉辦了4個體驗式的心理教育小組，共16節。讓參加者在體驗活動之中，思索生存和死亡的意義。這些心理教育小組並非只有單向的講授方法，而是透過體驗式活動，讓參加者從中獲得啟迪，然後化為實際行動，應用於實際生活之中。

To promote “Life and Death” Education in the community, we organized 4 experiential Psycho-education groups of 4 periods each. Participants are brought to experience and to think about the meaning of Life and Death and putting them into practice on real live situation.

泥膠手作：我的死亡感覺。Clay craft: my feeling towards death.

心理教育小組(參加者：香港專業教育學院(IVE)的學生)：模擬活動中體驗生命迴環。Psycho-education Group (participant: the students of IVE): a simulation exercise on life and rebirth.


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籌款及推廣工作匯報

Report on fundraising and promotional work由於本會乃一所非政府資助的社會服務機構，營運經費須依靠慈善基金及社會大眾的捐款。去年，本會一如往年舉辦了步行籌款活動，一方面籌募服務經費，另一方面亦藉活動宣揚關懷喪親及末期病患人士的信息。此外，本會去年曾透過不同的傳播媒體，向社會大眾介紹本會服務，並不斷傳遞末期病患和哀傷關懷的信息，增加大眾求助的意識。

We are a Community Service Organization working on funding donated by charitable Foundations such as the Hong Kong Jockey Club , The Keswick Foundation, Community Chest and funds raised through fundraising events such as the Walkathon 2010. We take the opportunities to promote our mission in Comfort Care to the public at large.

1.「活出生命行2010」步行籌款 Walkathon 2010

本會於2010年11月21日，在太平山頂舉行了「活出生命行2010」步行籌款，此活動更得到影視名人米雪小姐和林保怡先生的支持，擔任我們的贐明大使，鼓勵社會人士的參與。當天活動更邀請到社會福利署署長聶德權太平紳士和影視名人林保怡先生親臨擔任主禮嘉賓。透過此活動，一方面為本會末期病患及喪親人士服務籌募經費，另方面藉此向社會大眾宣揚正面的生命信息。除了得到社會名人的支持之外，是次活動最大的特色，是我們揉合了生死教育和體驗式活動的元素，參加者在步行的過程中，會參與不同的體驗遊戲，猶如經過人生不同的階段，最後更一同簽署生命約章，向家人和自己作出承諾，愛護生命和珍惜家人。在各方好友的支持下，當日共有約200名參加者，共籌得超過港幣160,000元的善款。

The event took place on 21 November 2010 at the Peak. We successfully raised $160,000 to fund the various services on offer. Thanks to the support of the 200 people from all walks of life.

The event was officiated by Mr. Nip Tak-kuen, JP, Director of Social Welfare Department and TV Artist Mr. Lam Po-yee, Ambassador of CCCG, TV Artist Miss Michelle also took part in the event.

社會福利署聶德權署長致辭。Address by Mr. Patrick Nip Tak-Kuen, JP, Director

of Social Welfare.


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The theme of the event was to promote Comfort Care with games and experience sharing to bring about the different stages of real life. At the end of the event, a Life Charter Signing Ceremony was held.

贐明大使林保怡先生親臨主持「活出生命行2010」起步禮。

Mr. Lam Po Yee, Ambassador of CCCG, officiated at the kick-off ceremony of the

Walkathon 2010

感謝香港輔助警察義工隊幫忙維持秩序和照顧參加者。

Thanks to the volunteers from the Hong Kong Auxiliary Police for helping crowd control and

taking care of the participants.

感謝聖約翰救傷隊在場提供急救服務。Thanks to St. John’s Ambulance Brigade to

provide first aid service.

感謝義務工作發展局的攝影義工。Thanks to the volunteers from Volunteers Development Council for photo-taking.

你的人生選擇：家庭？Your choice in Life: family?

感謝中大東華社區書院的學生義工。Thanks to students from CUTW for providing

voluntary services.


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大合照！Group picture!

參加者手上拿著的是由我們設計的

「生命護照」。

Each participant held a

“Life Passport” designed by us.

生命之旅開始！Go！Go！Go！(特別介紹，中間那位是本會的創始人之一：馬登夫人Mrs. Anne Marden。)

The Beginning of Journey in Life! Go! Go! Go! (special introduction of Mrs. Anne Marden, one of our founders in the middle).


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2. 九龍殯儀館捐款箱 Donation box in Kowloon Funeral Parlour

蒙九龍殯儀館的支持，去年本會繼續將捐款箱擺放於他們的館內，以收集公眾人士的捐款，又或將吉儀封或纓紅利是內的一元硬幣捐出。得到社會大眾的熱心捐助，去年本會全年籌得超過港幣27,000元，較上一年增加兩倍以上，籌得的善款將進一步提升本會的喪親人士服務，協助更多有需要的人。

$27,000 was collected at this box. More than double the amount collected in the previous year. A vote of thanks is extended to the generous funeral attendees.

3. 接受媒體訪問 Publicity through the Media

去年，本會同工和服務使用者曾參與傳播媒介不同的節目和接受訪問，向社會大眾宣揚喪親者和末期病患人士的需要，並介紹求助的途徑等等。

Through interviews by the print and electronic media on several occasions, CCCG has

become known to the general public. It is at these interviews we publicize the kind of

services we are on offer to people who need help when their loved ones are in discomfort

suffering from incurable diseases and passed-away. How to seek help is also publicized.

2010年10月13日星島日報刊登過來人義工雲姐的訪問Sister Wan, our volunteer who had gone through bereavement was interviewed by Sing Tao Daily on 13th October 2010.

2010年12月8日本會董事會主席何嬋妃女士及中心主任黃志安先生接受香港電台第五台〈笑容從家開始〉節目主持人張笑容女士訪問Ms. Ho Sim Ki, Jennis, Chair of our Board and Mr. Wong Chi On, Rex, our Centre Director were interviewed by Ms. Cheung Siu Yung of Channel 5, Hong Kong Radio in the program “Smile Begins at Home.”


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2010年7月16日本會中心主任黃志安先生接受商業電台〈在晴朗的一天出發〉節目

主持人黃永先生訪問Mr. Wong Chi On, Rex, our Centre

Director was interviewed by Mr. Wong Wing of the Commercial

Radio in the program “Starting off in a Sunny Day” on 16th July 2010.

2010年10月7日本會輔導員吳海珊姑娘及戴詠君姑娘接受有線電視健康生活台訪問Ms. Ng Hoi Shan and Ms. Tai Wing Kwan, our Counsellors were interviewed at the Healthy Lifestyle Channel of Cable TV on 7th October 2010.

2010年10月12日本會中心主任黃志安先生及過來人義工張太

接受香港電台第五台〈笑容從家開始〉節目主持人

張笑容女士訪問Mr. Wong Chi On, Rex,

our Centre Director and Mrs. Cheung, our volunteer

who had gone through bereavement were interviewed

at Channel 5 of Hong Kong Radio in the program

“Smile Begins at Home” on 12th October 2010.


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受助者及義工分享

Sharing from the Service Recipients and Volunteers哀傷輔導服務受助者分享：Sharing from the service users of the Bereavement Counselling:

感謝贐明會輔導員可以讓我走出困局，亦讓我對自己有更深的了解。我也希望其他喪親人士亦能坦然面對自己的哀傷。

喪親者阿娟

Thanks to the counselor of the CCCG, who walked with me through the difficult time that enabled me to have a deeper understanding of myself. I hope that other bereaved can be more receptive to face the grief of his own.

Ah Kuen (bereaved)

哀傷輔導對我很有用，能幫助我了解自己的狀況。你們的服務很專業和認真。

喪親者阿文

The bereavement counseling is helpful to me in the understanding of my situation. Your service is professional and sincere.

Ah Man (bereaved)

感謝貴會職員溫馨和諧愛心服務市民，可喜可嘉，銘記！

喪親者阿晴

Thank you for the staffs of your organization who serve people with warmth and love. Your remarkable service is called to remembrance!

Ah Ching (bereaved)

貴會的服務對我有很大的幫助，我亦希望可以推廣給更多喪親人士，讓他們同樣受惠。日後有什麼義工服務的機會，我可以幫手。

喪親者阿思

The service of your organization helps me a lot. I sincerely hope to promote this service to benefit more bereaved. I always get ready to help out whenever there will be a chance of rendering voluntary services.

Ah Sze (bereaved)

十分滿意你們的服務。

喪親者阿強

Very satisfied with your service.

Ah Keung (bereaved)


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殯儀支援服務受助者分享Sharing from the service user of the Funeral Support Service:

對於丈夫的去世，我什麼事都覺得很困難，很無奈和無助，在香港又沒有什麼親戚和兒女，一無所有。自從得到你們贐明會的幫助，我感到踏實很多，你們不時的問候和關懷，使我安心很多，並令我覺得我的困難最終一定可以解決的。在我遇到困難時，你們向我伸出援手，幫我一把，這種感恩，使我終身難忘。

喪親者阿蓉

In my husband’s death, I was overwhelmed with difficulty, feeling hopeless and helpless. Having no relatives and children in Hong Kong, I knew nothing of what I should do. Since the assistance had been provided by the CCCG, I felt much at ease. Your timelycomfort and care made me feel released that my problems would be solved eventually. Your help in time of my difficulty will never be forgotten.

Ah Yung (bereaved)

在本人萬分傷心、失落、又唔知怎去辦老婆的身後事時，幸好有贐明會的同事和義工幫我一起辦，你們態度和善、親切，又盡心盡力，尤如親人一樣。我好感謝你們的關心和幫忙，給我感覺到人間有愛，感謝贐明會！

喪親者鍾先生

When I was extremely sad and lost, not knowing how to manage the funeral of my wife, fortunately the staff and volunteers of the CCCG stepped in helping me. Your kindness friendliness and dedicated attitude seemed like my family members. I am so thankful for your concern and help that I realized there was love on earth. My thanks to the CCCG.

Chung (bereaved)


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我覺得贐明會的義工訓練課程很實用，在醫院裡面探病人，覺得得有意義！

義工阿強

I think the volunteer training course conducted by the CCG is very practical and the visitations at the hospitals are very meaningful.

Ah Keung (volunteer)

透過醫院和殯儀支援令我要珍惜身邊所有的人和事物，很感謝贐明會給我有這一機會給他人多一些關懷。

義工貴英

The hospital visits and the funeral support service reinforce me to treasure the people and things around me. I am grateful to the CCCG for giving me the opportunity of caring for others.

Kwei Ying (volunteer)

在服務的過程中學習到珍惜所有人和事。

義工Adele

The rendering of service allows me to learn to cherish people and things.

Adele (volunteer)

贐明會提供了不同的技能的教學，如剪頭髮，讓義工擴闊服務的對象，也令義工獲益良多。

義工Suki

The CCCG offers courses in variety of skills, such as haircutting. It allows volunteers to reach out to more clienteles and to derive more benefits from it.

Suki (volunteer)

義工分享Sharing from the volunteers:

感謝贐明會，多謝給予我們義工一個學習及付出的機會，在義工行列中獲益良多，珍惜現在。

義工Pamela

Thank you for the opportunity which the CCCG has provided. To be a volunteer, it is a chance of learning and giving. In the service I have learnt a lot and have cherished what I have now.

Pamela (volunteer)

這服務很有意思，讓我反思，珍惜當下。

義工阿Kin

This service is very meaningful. It allows me to reflect and cherish the moment of here-and-now.

Ah Kin (volunteer)


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在贐明會做義工可學到很多和病人/喪親者溝通的技巧。贐明會的職員十分細心和很尊重及能照顧義工的需要，作出支援。

義工意頌

Being a volunteer of the CCCG, I have learnt a lot of skills in communicating with patients/the bereaved. The staff are attentive and respectful in taking care of and supporting the volunteers at the moment of need.

Yee Chung (volunteer)

贐明會是一間不斷進步的善終服務團體。無論員工、義工、服務對象都在不斷地成長，而「成長」也許正是生與死之間最重要的事。

義工Paul

The CCCG is a progressive hospice service organization. The staff, volunteers and service users are continually growing. Perhaps “growth” is the most important ingredient between life and death.

Paul (volunteer)

陪伴者角色，令我增加與人同情共感能力！非常之好！

義工Mica

The accompanying role has strengthened my sense of empathy toward others. It is great!

Mica (volunteer)

在會中認識到很多有心人，大家亦認同贐明會的理念，希望大家繼續在生命路上結伴同行。

義工阿榮

In the organization, I get to know many people who care for others. We all agree on the mission of the CCCG, hoping to walk together side by side in the path of life continually.

Ah Wing (volunteer)

我十分珍惜每一次探每一個病人，亦都學到很多工作上未學到的東西。當我「有緣」再多次「看到」同一位病人，亦是要我「珍惜眼前人」！

義工Phoebe

I cherish every chance of visiting every single patient and learn a lot which I have not gained before at work. When I have the chance of meeting the same patient again, I learn the lesson of “cherishing the present one.”

Phoebe (volunteer)


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財政報告

Financial Report

CCCG annual report 2010/11 K




6


7



9




12


13




鳴謝

Acknowledgement

政府部門及合作機構 Government Departments and Supportive Organizations

衷心感謝以下團體、個人及義工對本會的支持和鼓勵。We are grateful to all the following organizations, individuals and volunteers for their support and encouragement.

主要贊助 Main Sponsors

香港賽馬會慈善信託基金

香港公益金

公司贊助及捐款 Commercial Sponsors

方樹福堂基金

四洲集團有限公司 (贊助四洲餅乾)

合興油廠 (贊助獅球嘜芥花子食油)

江戶貿易公司 (贊助Edo餅乾)

利和經銷集團有限公司(贊助怡口代糖及金裝鷹牌花旗參茶)

奇華餅家有限公司 (贊助黑糖及低糖馬仔)

香港社會服務聯會—頌慈基金

凱瑟克基金

香港中文大學—東華三院社區書院

香港聖約翰救護機構

香港電台

香港輔助警察義工隊

香港警務處

基督教靈實協會

康樂及文化事務處

黃大仙醫院

義務工作發展局

靈實醫院

觀塘職業訓練中心

香港好來化工有限公司 (贊助黑人牙膏牙刷套裝)

家樂氏 (贊助COCO系列可可味脆片)

淘化大同食品有限公司 (贊助淘大醬油)

詩樂氏有限公司 (贊助Swashes消毒濕紙巾)

資訊機密處理有限公司

寵物宅

The Shamdasani Foundation

九龍殯儀館

永昌印刷有限公司

中華護老院

生命熱線

沙田醫院

明愛醫院

明愛麗閣苑

社會福利署

社會福利署深水埗區福利辦事處

律敦治醫院

香港女青年會雲華護老苑

香港中文大學生物醫學學院


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個人 Individuals

聶德權署長

米雪小姐

林保怡先生

方啟良先生

梁世昌先生

張笑容小姐

何倩冰女士

李大壯先生

李健先生

李錦聯先生

區靄玲小姐

張國雄先生

陳維英小姐

馮素波女士

黃東盛先生

黃美玲女士

廖駿雄先生

劉素玲小姐

劉雅麗小姐

曉華姐

蘇燕薇女士

文子君女士

王鳳娟女士

甘淑英女士

田芳女士

伍炳耀先生

伍淑琴女士

伍詠琴女士

任國緯先生

朱小青女士

朱玉群女士

江煒先生

何玉池先生

何繼露女士

余德彪先生

吳秀娟女士

吳建威先生

吳玲玲女士

吳笑明女士

吳慧賢女士

岑潔冰女士

李志林先生

李秀英女士

李家樂女士

李海寧女士

李偉達先生

李詩敏小姐

李漢文夫婦

李影華女士

李賢琛先生

阮美全女士

周伍正寶女士

周松英女士

易代珮女士

林國嬿女士

林漢傑先生

法忍法師博士

冼君行先生

宣嘉慧女士

施立儀女士

香蓮好女士

倪灝兒先生

倫珍莉女士

唐王鳳儀女士

唐麗君女士

袁靈音女士

高哲基先生

高碧姬女士

區淑嫻女士

張芷穎女士

張淑雯女士

張麗嫦女士

曹志成博士

梁美琼女士

梁國棟先生

梁帶妹女士

梁惠玲女士

梁惠珍女士

梅林寶貞女士

莫敵先生

莊曉欣女士

郭家燕女士

郭敏怡女士

郭紫達女士

陳文玲女士

陳永佳先生

陳永達先生

陳玉琴女士

陳成先生

陳偉嚴先生

陳智豪博士

陳新安教授

陳嘉碧女士

陳蕙雯女士

陳賽琴女士

陳麗卿女士

陳麗萍女士

陳繼發先生

陶國璋博士

麥雪梅女士

麥敬堂先生

傅子義先生

彭惠媚女士

彭慕貞女士

曾頌霖先生

游少薇醫生

游達裕先生

馮少芳女士

馮光至先生

馮兆榮先生

馮綺華姑娘

黃美卿女士

黃燕女士

黃燕玲女士

黃麗彰女士

楊素月女士

楊偉芳女士

楊鳳蓮女士

葉潔儀女士

鄒家豪先生

廖釗強先生

廖進芳姑娘

廖維蓮女士

廖權昌先生

劉美華女士

劉富女女士

劉麗明女士

劉啓玲女士

潘紹豐夫婦

蔡成順先生

蔡晉誠先生

鄭冰兒女士

鄭美華女士

鄭菊明小姐

鄭樹源先生

鄧少蘭女士

黎慧萍女士

盧永雄先生

錢景豪先生

繆利英女士


57

謝俊仁醫生

鍾漢傑先生

羅佩雲女士

譚淑卿女士

譚超雄先生

譚穎強先生

關澤廣先生

蘇少芳女士

蘇佩美女士

蘇偉祥先生

龔立人博士

The Most Rev Paul Kwong

Mrs. Anne Marden

Annissa Lui

Antonio Chu

Ben Kwok

Chan Ka Kui

Chan Wai Man

Chan Wai Yee

Chan Yuk Chun

Char Shik Ngor

Cheung Ching Ki, Irene

Chick Bik Wah, Peggy

Chong Mei Yung

Choy Man Wa

Deli Wong Ka Yu, Jenny

Dr. Ko Wing Man

Dr. Woo Kam Sang

Erica Lee

Fung Kwok Fong, Vivian

Ha Ming Chung

Ho Wing Him

Hsu Lai Tai, Rita

Jane Tsuei

Karen Cheng

Kwok Lit Tung

Lai Chi Tong

Lai Ming Fai

Lam Chun Tung

Lau Helen

Law Tsz Kit

Lee Kim Hung

Lee Tat Chi, Howard

Lee Wing Wai

Leung Nai Kong

Li Sau Ying

Ma Kam Wah

Mok Sau Lai

Mok Wai Fan

Ng Sau Kuen

Ng So Ying, Connie

So Chi Man

Mr. Char Shik Ngor

Tang Kwok Bun, Benjamin

Tang Kwok Wai, Paul

Tong Fung Kwan, Pauline

Tsang Wing Keung

Veronica Tai

Walance Ching

Wan Lai Yau, Deborah

Wilfred Lee

Wong Chi Kong

Wong Kwai Yau

Wong Siu Ling, Gabriella

Wong Ting Kwong

Wong Woon Sim

Wong Yau Sin Yu, Louise

Wu King Cheong

Yeung Chung Kee

Yim Bing Ling

Yip Siu Hung

Yu Lai Ling, Teresa


58


CCCG annual report 2010/11 KCCCG annual report 2010/11 CMYK

Documents

CCCG Annual report 2010-2011.pdf