CCMP Communication Kit FULL: How to use this presentation We have included all available slides to help you present information about CCMP Only use what you need. These slides can be presented in approximately 50 minutes See recording here: https://vimeo.com/ https://vimeo.com/ There are speaker notes for each slide to help you explain them Please You want to check for a more current version You have questions or need something related to CCMP You have feedback for us 1 November 11, 2015 The Association of Change Management Professionals Certified Change Management Professional (CCMP) Program DATE HERE Agenda Introductions CCMP an overview What you told us Readiness Survey Progress and next steps Q&A 3 Who is ACMP? WE ARE YOU! A growing body of qualified professionals The Association of Change Management Professionals (ACMP) is dedicated to advancing the discipline and profession of change management practices that support the success of individual and organizational change for the realization of intended business results. 4 ACMP is truly an international association! This is just our chaptersour members are everywhere Africa Chapter Brazil Chapter (In devt) Northern California Chapter Colorado Chapter (In devt) Pacific Northwest Chapter Victoria Chapter Vancouver Chapter Toronto Chapter Manitoba Chapter Washington DC Chapter Houston Chapter New England Chapter (In devt) US Midwest Chapter Belgium- Luxembourg Chapter Alberta Chapter Sweden Chapter Middle East / North Africa Chapter (In devt) 5 BECOME PART OF THE GLOBAL EXPERIENCE. Join your colleagues and ACMP in Dallas, Texas, USA May Register Now at acmpconference.com CCMP AN OVERVIEW 7 In almost 5 years of existence, ACMP has progressively added components required to be a global profession 8 A membership organisation: 2011: ACMP incorporated as not for profit membership organisation In almost 5 years of existence, ACMP has progressively added components required to be a global profession A code of ethics 2014: Change Management Code of Ethics & Professional Conduct launched 9 In almost 5 years of existence, ACMP has progressively added components required to be a global profession Education recognised for alignment with Standard for Change Management 2015: Qualified Education Provider (QEP) program launched 10 In almost 5 years of existence, ACMP has progressively added components required to be a global profession A standard 2014: ACMPs Standard for Change Management launched 11 Free Download Research: State of our profession Change Management as a discipline is growing and is generally regarded as valuable, but the industry is fragmented and in need of standardization. Practitioners want certification and credentialing processes as part of the maturation of change management. 12 We are putting the final piece in place: A certification program CCMP A Professional Designation 2015: Begin development of the Certified Change Management Professional (CCMP) 13 What is CCMP? The Certified Change Management Professional (CCMP) The CCMP assesses the practitioners knowledge of change management practices ability to design a change management strategy and plan ability to execute this plan to obtain desired business outcomes Affirms the competence of a change management practitioner to effectively manage change sets a baseline for practitioners who can truly deliver on the mission: support the success of individual and organizational change for the realization of intended business results. 14 OCM Awesome Co. Change Management Specialist Certified Change Management Professional A credential for Change Management professionals by Change Management professionals How do I get one? 15 Emma and Chad obtain the CCMP designation 16 CCMP is a rigorous test of your ability to successfully apply change management principles Have you invested in your personal development? 17 Identify it: 4-year degree or international equivalent Secondary education or international equivalent (e.g., high school) Education level influences volume of experience required CCMP is a rigorous test of your ability to successfully apply change management principles Have you successfully applied change management principles and methods to help individuals and organizations change? 18 Document it: 3 years / 4200 hours (4-year degree or international equivalent) 5 years / 7000 hours (secondary education or international equivalent) CCMP is a rigorous test of your ability to successfully apply change management principles Are you keeping current with methods and ideas in CM? 19 Document it: Identify at least 21 hours of training in change management in the last 7 years Must be aligned with The Standard Quality Education Provider training is pre-approved Other training is admissible; will require additional information Must be instructor-led CCMP is a rigorous test of your ability to successfully apply change management principles 20 Can you apply your knowledge and experience to new situations? Show it: Answer 3 out of 5 essay questions demonstrating and applying your change management experience Reviewed and scored by trained assessors CCMP is a rigorous test of your ability to successfully apply change management principles Can you apply your knowledge and experience to new situations? 21 Prove it: 150 multiple-choice, knowledge and scenario-based questions Apply change management principles and methods to resolve real-life scenarios Based on The Standard Complete exam within one year of approved application Why CCMP? Not just another change management certificate Results from an educational process Usually does not require recertification Generally has no expiry date Demonstrates knowledge of content at the end of a finite period of time, usually based on course content delivered Based on standards set by a thorough, defensible, industry-wide process resulting in a clear definition of required knowledge or skills Indicates mastery of knowledge usually assessed through a rigorously developed and validated exam delivered under controlled conditions to ensure integrity Requires work experience demonstrating a track record of success Awarded by third-party, standard-setting organization unaffiliated with a commercial entity Typically results in a designation which allows a practitioner to add letters behind their name Requires recertification to ensure the practitioner remains current through education and participation in the profession 22 Why CCMP? Not just another change management certificate ISO: Third party review Requirements: More than knowledge Experience: Track record Application: Exam, essay questions Application review by trained assessors Unique professional requirements Not the same as Learning and Development, Project Management Complements and enhances other professions, or stands alone Code of Ethics applies Re-certification required to ensure practitioners maintaining skills as the Body of Knowledge grows in CM Ongoing investment in updating The Standard Recertification Certified practitioners need to continue to develop Education/Training Instructing and Mentoring Volunteering and Give back PDU system (Professional Development Units) Every 3 years 24 Market Readiness Survey 25 We had a great variety of respondents! 26 Functional Responsibility 31 Countries Years of Experience Percent of Work Focused on Change Management Respondents participate in many different associations and certifications 27 What other professional organizations are you a member of? Top Other: Certified Management Consultants (CMC) International Coaching Federation (ICF) International Association of Business Communicators (IABC) What professional certifications do you have outside of CM? Top Other: ITIL Sigma Certified HR Professional (CHRP) MBA The majority of respondents already possess at least 21 hours of CM training 28 Prosci is the most common source of change management education. Other training sources included: University coursework Internal training Reminder: Training must be aligned with The Standard for CM. Training from a non-QEP provider will be considered. Our proposed benefits drew strong agreement 29 There are several benefits to obtaining a CCMP credential Which of the following messages resonate with you? Other benefits?: None yet, the market isn't that sophisticated. Separates change management from project management. Creates a network of professionals. What makes this different from the other certifications in this space that are currently out there? Creates confidence for clients in selecting an appropriately qualified practitioner. "Weeds out pretenders" Demonstrates competence in contributing value to a business/organization Provides for greater consistency in process and language by promoting common foundational knowledge. What issues and objections do you think might be raised regarding the CCMP certification? There are other well known certifications in the market that have been around for years. Why would I want CCMP and not another well known certification? The bureaucracy and cost associated with gaining the CCMP designation Getting national/ global recognition take time, money and effort. Have ambassadors / champions from all sorts of companies to help spread the word. And don't focus on HR practitioners specifically. 30 Respondents provided excellent input for further discussion and promotion What other benefits do you think should be promoted? When would you be interested in pursuing the CCMP certification? 31 Progress and next steps 32 Whats involved in development of a certification? 33 Marketing Operations Development Set criteria Develop exam Design application process Set policies Recruit and train evaluators Test and finalize process Determine procedures and service levels Select and set up exam system Ensure ISO compliance Run the process Raise visibility Engage companies and recruiters Drive adoption ANSI/ISO An international accreditation for organizations like ACMP who are operating certifications Requires a rigorous application and approval process Conveys a prestigious accreditation to the certifying body (ACMP) Awarded after in-depth third party analysis of program operations, policies and procedures Requires annual surveillance Many global government entities prefer/require certification programs that have met the strict requirements of being accredited by a third party. 34 CCMP exam item writers An international team! 35 Item writing location What we are working on now Select exam vendor Process applications Provide testing centers internationally; administer exams Exam development Select exam questions Beta test assess item performance Determine passing score Confirm first test windows dates when exam will be offered Develop policies and procedures Candidate Handbook Policies & Procedures Manual Quality Management Manual You might have noticed our marketing efforts 37 Thats all fine, but when can we apply? 38 Thats all fine, but when can we apply?? Fees: Still under development What we have to consider Application Process Staff to manage and monitor the process Review submissions and process applications Exam and Certification Award Providing access to take the exam globally System to handle application submission and review Exam vendor to maintain secure technology Prevention of cheating Certificate design and distribution Records management Ongoing marketing to drive recognition/value Updating The Standard Approximately every 3 years, supported by a global practice analysis Why is ACMPs certification program important to me? Recognizes your knowledge and experience in the profession Provides you with a global standard related to the work you do Brings legitimacy to the profession Raises awareness of the profession in your market What you can deliver and to what standard Supports your further career development and progression Demonstrates your commitment to personal career growth and professional development in the domain 40 Why is the CCMP program important to organizations? Provides a global standard for evaluating change management competency Establishes a foundation level of competency organizations can expect Helps organizations know what they are paying for when hiring new employees or procuring consulting support for change management Promotes a common language and shared understanding of change management, allowing professionals and organizations to easily work together Provides a development path for CM professionals 41 How you can help Subscribe!myccmp.org Send us your Send us a video on why you are excited about CCMP! 42 Search CCMP ACMP Our active volunteers Marketing Amber Johnson Sara Sheehan Russell Mayne Dave Davis Governance Risto Gladden Yassine Laghzioli Wim Vriend Shahnaz Naughton Maria Kelly Stanely Wanjiku CK Mudalier 43 Item Writers Blake Nebel Mathias Carvalho Lewin Mayers Marcia Rua Sammye Woods Dave L. Davis Jaqueline Iny Paula Yung Rocio Consuega Item Writers Amanda Vollick Donald Bosire Tunde-Success Osideko Daniel Siaw Amr Khalifa Corina St. Jacques Syed Mukhtar Oluwafemi Enigbokan Gloria Enyinnaya Hector Boye Aylin Altunas Federico Patone Alexandra Diakite Item Writers Anna Olsson Sabine Demitrowitz Judy Lundy Krzysztof Ogonowski Rishi Nicolai Neil McGregor Wendy Leegel Annie Li Long Qiao Samuel Liberant Joe Mitchell Joanna Cross Aslihan Atahan Mona Sinniah Tina Guerra Keep in touch with us! acmpglobal.org myccmp.org Search CCMP ACMP 44 Additional Slides 45 Summary: Why certification from ACMP? 46 Our Journey 47 Based on a solid foundation ACMPs Standard for Change Management: Establishes common understanding of and consistent vocabulary for the discipline of change management Provides guidance for organizational change management, for any type of change Captures generally accepted practices and processes used by practitioners across industries, organizations and roles Sets a reference point for organizational decision-making regarding change management resources 48