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COMPANY OVERVIEW

About CDG

CDG, a Boeing Company, is a world-class strategic partner for engineering-driven organizations that develop, support and maintain complex equipment.

CDG specializes in helping engineering and manufacturing organizations maximize efficiency by providing engineering lifecycle services and software solutions.

n Software Solutions

IETM/IETP Authoring & Delivery Platforms (including S1000D™) Interactive Wiring Diagnostics & Troubleshooting Interactive Illustrated Parts Catalog & Configuration Management Hosted Content Management Solution Business and Supply Chain Analytics

n Engineering Lifecycle Support Services Engineering Design Data and Content Conversion Services

n Engineering Data & Content Conversionn Document Scanning/Digital Imaging

Technical Documentation Services (including S1000D™) Training & eLearning Solutions Process Improvement Training & Consulting

n Leann S1000D™n Technical Authoring

Our experienced worldwide team of hundreds of highly skilled engineers and technical data experts supports delivery of cost-effective on-shore, off-shore, or blended team options to support numerous organizations in aviation and aerospace, defense and space, manufacturing, energy, and other engineering-focused industries. Our customers benefit from our depth of experience, our ability to structure flexible solutions, and our global Governance Model.

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Our Governance Model:Supporting You with Global ResourcesMany organizations have turned to outsourcing and off-shore solutions as ways to increase capacity, lower price or provide capabilities they require. But too often these firms fail to fully account for the costs and complexities involved in implementing a global resourcing model for engineering services and technical documentation. CDG has solved this problem for our customers by offering a Governance Model that provides the cost efficiencies needed while eliminating the customer’s responsibility to manage remote, off-shore teams.

At CDG, we have a highly experienced and capable staff at key locations around the globe. Our teams can be brought into action quickly to meet customer needs in the most cost effective manner possible. And our customers never have to coordinate across multiple time zones when planning project meetings – CDG takes care of the global resourcing and completes the tasks, on time and on budget.

Our relationship with the customer is a Partnership, rather than a series of transactions. CDG sets up projects so the customer has maximum visibility at all levels, while CDG is responsible for all global resource coordination and project deliverables.

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Technical DocumentationIn any engineering environment supporting complex assets and equipment, safety, training, and routine maintenance practices all require access to accurate and up to date technical documentation.

CDG is a world leader in the development of technical documentation to support engineering-focused industries. Our technical documentation support services include:

n Technical Authoring Services Numerous types of technical documents,

including:n Aircraft Maintenance Manuals (AMMs) n Illustrated Parts Catalogs (IPCs)n Component Maintenance Manuals (CMMs)n Service Bulletins (SBs)n Structural Repair Manuals (SRM)n Wiring Diagram Manuals (WDM)n Fault Isolation and Troubleshooting Manualsn Final Assembly & Delivery Instructionsn Many more

n S1000D™ Services Authoring, Training, and Software Platforms

n Content Conversion Services Many Formats Supported: S1000D™, ATA

iSpec2200, DITA, MIL-PRF 87269, others

n Interactive Electronic Technical Manuals (IETMs and IETPs) Authoring Services and Software Platforms

n Parts Data Management Services Provisioning Data / T-Files Development S2000M ISDP - In-Service Data Program

n Technical Publications Standards Expertise

CDG ServicesWith strong knowledge of engineering, technical documentation, and maintenance and training support processes, CDG offers a number of services to support the entire engineering lifecycle.

Engineering ServicesFast-paced, engineering-focused industries demand flexible resource strategies and immediate access to advanced engineering support. CDG offers a broad scope of Engineering Services to support the entire engineering lifecycle.

CDG Engineering Services include:

n Engineering Design Services Concept and Design Design Engineering Analysis Detail Design & Drafting Services Engineering Change Management Engineering Conversion Services Program and Project Management

n Manufacturing Support Services Manufacturing Support Analysis 3D Modeling and Simulation Services Composites / Materials Engineering and

Selection Discrete Design Optimization Safety Analysis/Engineering Reliability and Maintainability Tool Design

To support your engineering projects, CDG also has expertise in a number of the leading engineering software tools and platforms, including CATIA, ENOVIA, DELMIA, Pro/E, Solidworks and many others. We also offer Engineering Data Conversion services to support conversion of files to or from any standard formats.

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Training & eLearning SolutionsCDG can work in partnership with you to create captivating, engaging and cost-effective training materials. Our services to support your training requirements include:

n Training Needs Analysis (TNA) Analyze and review requirements to develop a

detailed project plan and scope of work

n Training Content Development - including eLearning and Computer Based Training (CBT) Research and creation of new courses Transformation of existing material into eLearning

n Content delivery in multiple formats, including: Internet or Intranet delivery platforms - supporting

“self-paced” student modules and scenario-based evaluation

Modules to support instructor-led classroom training sessions

Training materials packaged on CD/DVD

n Evaluation, Testing and Student Profile Administration

n Integration with a number of leading LMS (Learning Management System) software platforms

n AICC and SCORM compliant training materials

CDG can provide full circle solutions by assisting in development of engineering data, authoring related technical publications, and developing eLearning modules. This re-use of engineering related content maximizes consistency and efficiency in your technical documentation and training materials.

CDG offers a global team of hundreds of engineers and technical specialists with strong domain expertise. Many on our team have practical hands-on experience and in-depth understanding of how complex equipment operates in a real-world environment, and can apply this knowledge to create more relevant and useful training materials.

ISDP – (In-Service Data Program)CDG offers Boeing ISDP services and solutions for Boeing Suppliers & Operators. The Boeing In-Service Data Program (ISDP) allows airlines and suppliers to securely share fleet reliability data with other ISDP members. The program enables Boeing to support the member airlines by using airline data to locate and resolve issues specific to each operator. Additionally, the ISDP enables Boeing to plan improvements to the entire fleet by analyzing issues such as early component removals.

CDG’s ISDP Services include support to suppliers for the creation and maintenance of tools and processes to generate reliable shop data feeds in the industry-standard XML format as specified by the Air Transport Association (ATA) SPEC2000, Chapter 11. CDG services to support data feeds for submittal to the ISDP include:

n Map database data elements to the Shop Findings and Piece Part data subjects in the SPEC2000 Chapter 11 data dictionary

n Create a reliable tool and/or process to generate shop data feeds in SPEC2000 XML compliant format and to perform schema content validations

n Submit test data to Boeing for schema, load and content validations

n Establish Message Courier for manual feeds or Hubspan automated electronic file transfer capability for submitting production files to Boeing

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CDG offers digital imaging/scanning and indexing services for virtually any size document or media format at your facility or ours.

n Engineering/ Blueprint Drawing Scanning

n Paper Scanning (A size up to 54”x 240”) – Color and Black and White

n 16mm & 35mm Microfilm & Microfiche Scanning – bi-tonal & grayscale

n Aperture Card Scanning with Hollerith reader

n Book Scanning – (A to C size) - Color and Black and White

n Document Destruction Services (available on-site or off-site)

n Rapid Mobile Deployment of trained employees and scanning equipment

Scanned image files can be converted for delivery in a number of selected engineering software formats and delivery platforms. We also can prepare files for direct loading into numerous commercial document and content management software platforms. Other media delivery options include CD-ROM, SFTP, DVD, or access via customized web-based repositories.

CDG offers high security facilities for processing of documents in multiple media formats, including documents containing confidential and sensitive information. CDG imaging facility security provisions include:

n Access Limited to Screened and Authorized Personnel

n Security Cameras On Site

n Barcode Tracking of All Customer Materials

n Security Clearances to Handle Sensitive and Confidential Documents

Process ConsultingEnsuring that your processes are optimized and your staff is functioning effectively with the training and knowledge they need is no easy task. CDG Process Consulting Services help our customers examine and uncover inefficiencies in existing processes, design new, more effective processes, and transfer key knowledge and expertise from our expert staff to your team.

n Technical Authoring Advisory Services - Take advantage of what we have learned in our decades of experience in managing some of the most in-depth and complex technical publications processes.

n S1000D™ Training & Advisory Services - CDG takes you from the beginning stages of “What is S1000D?”, to an expert level understanding of this emerging content standard. Our consultants are industry leaders who have been involved with S1000D™ standards development and S1000D™ technical authoring environments for the past ten years.

n Lean Training & Advisory Services - Learn from CDG’s extensive and highly successful experiences with Lean practices. We can help you put Lean to work in your organization to identify inefficiencies, and realize opportunities for cost reduction, cost avoidance and capacity increases.

Digital Imaging/Document Scanning

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CDG’s Software Solutions include Interactive Electronic Technical Manuals (IETMs/IETPs), Wiring Maintenance and Parts Configuration tools, Maintenance and Content Information Management solutions, and Supply Chain Analytics solutions.

IETM / IETP SolutionsCDG’s IETM/IETP Software Solutions support authoring and delivery of interactive electronic technical publications in industry standard formats, including S1000D™, ATA, DITA and MIL-PRF 87269. CDG can provide and support both COTS and custom-developed IETM applications, with full integration to other internal management systems such as ILS/LSAR. We will work with you to select the IETM software application best suited to your unique requirements for development and delivery of technical publications.

Wiring Illuminator Web™Wiring Illuminator Web™ is a wiring data system that reduces the time, effort and associated costs of troubleshooting complex wiring systems. It provides a single integrated source for wiring and component data, delivered in an easy-to-use browser-based interface that can run as a network client or stand-alone.

Wiring Illuminator Web™ was developed to support maintenance requirements of critical systems in a military environment. It has been successfully deployed for the F-15 and F-18 fighter aircraft, C-130 transport aircraft, and Apache Longbow helicopter programs for the U.S. and other military programs worldwide. It is adaptable to accommodate requirements for commercial, non-military equipment as well.

CDG Software Solutions

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Supply Chain Analytics Solutions for Aviation

Commercial airlines and military aircraft fleets face the same challenge: Maximize aircraft utilization and readiness while reducing maintenance costs. These organizations strive to minimize Aircraft On Ground (AOG) situations through better planning and more effective inventory decisions.

This requires greater insight and perspective into parts data, repair histories, engineering and customer service systems, and third party information sources. CDG Supply Chain Analytics for Aviation puts these views and insights at your fingertips. Benefits:

n Optimize maintenance planning by leveraging data in all maintenance related systems

n Make better inventory decisions with 360 degree views into parts and component data

n Enable non-technical users to perform deep analysis of complex maintenance information with powerful but easy to use data visualization tools

n Preempt unplanned maintenance activities with predictive analytics

n Perform powerful maintenance analytics across disparate systems and present findings in a user- friendly web browser

CDG Supply Chain Analytics for Aviation enables your organization to make optimum maintenance decisions that keep your aircraft flying.

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Smart IPC™Smart IPC™ provides manufacturers, aircraft operators, and their maintenance service providers with a highly specialized, interactive Illustrated Parts Catalog (IPC) easily accessible via a web browser interface. Smart IPC integrates Illustrated Parts Catalog information with parts provisioning and equipment-specific configuration management data, all linked and accessible via a single application. It can be offered as either a hosted or client installed application.

Smart IPC™ supports integrated technical data delivery for mixed fleets of aircraft or equipment from different OEMs, and is customized to each operator’s allowable configuration requirements, so users only view data applicable for their fleet.

Smart IPC™ facilitates parts-related communications and transactions across multiple departments, and can be linked to various ERP parts inventory and procurement systems. This integration enables direct export of parts lists from Smart IPC to query inventory and other systems. Users are able to view and interact with screens in external parts sourcing systems from within the Smart IPC application.

CDG Secure On-Demand™CDG Secure On-Demand™ is a hosted document repository specifically designed to provide access to documents in a tightly controlled and highly secure environment. It is ideal for situations where high volumes of legacy documents have been scanned to digital files or native files need to be presented in a secure platform that can be accessed by internal and external team members.

Featuring an easy-to-learn, user-friendly interface, Secure On-Demand™ accommodates internal document sharing within a department or across the entire organization. It can also manage the secure sharing of content outside of your corporate firewall as well, enabling you to interact with customers, business partners, and suppliers in a highly protected environment. With its sophisticated viewing rights management, Secure On-Demand™ gives you total control over access to your content for all users, whether internal or external.

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Our HistoryContinental DataGraphics (CDG) was established in 1969 as an innovative data management services division of Continental Graphics Corporation, a successful printing and reprographics company. With strong leadership and vision, the company recognized a unique moment of opportunity when data management services were just beginning to take root. Its newly created CDG division discovered opportunities in the growing field of parts data management services for complex equipment. As a result, CDG helped to diversify its parent company’s service offerings and positioned itself for growth well into the future.

In the 1980’s, the company opened new offices in Europe and expanded its software development capabilities. CDG was later acquired by The Boeing Company in 2000 and became a wholly-owned subsidiary.

Today, CDG has grown to over 1,200 employees across 8 global locations. Each year, CDG employees deliver more than 2 million hours in the production of complex, mission-critical technical publications and other technical and engineering information for The Boeing Company and other commercial customers around the world.

With more than 40 years of proven experience, CDG has built a reputation as a leader in engineering-focused services and software solutions. Our employees are constantly integrating new ideas into our processes, striving for higher quality standards, and applying Lean principles to help CDG deliver highly efficient and cost effective solutions for our customers.

Our CustomersCDG’s customer base includes a broad spectrum of organizations across multiple industry sectors. Some of our customers include:

n AEBI Schmidtn Air Transport Association (ATA)n American Airlinesn BAE Systemsn The Boeing Companyn Eaton Corporationn Flowserve Corporationn Global Aeronautican Goodrich

n Hawker Beechcraft Corporationn Ipecon International Airlines Technical Pool (IATP)n Messier-Dowtyn Ministry of Defence — U.K. (MoD)n Raytheonn Rolls-Roycen Spirit Aerosystemsn United Airlines

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Commitment to Quality Assurance & Security

CDG is a global leader in providing the highest level of Quality, Service, Security, Responsiveness and Customer Satisfaction.

CDG continuously adheres to stringent security and regulatory standards. We ensure confidentiality of proprietary and sensitive information while performing extensive volumes of work for government agencies, the defense sector, airlines, and other companies.

All of CDG’s US and UK-based facilities are currently registered to ISO 9001:2008 (Quality Management System) and ISO 14001:2004 (Environmental Management System). Our Chennai, India facility is also registered to ISO 9001:2008.

Industries Served

CDG services and solutions have been successfully applied across these industry sectors:

n Commercial Aviation & Aerospace

n Defense & Space

n Manufacturing

n Energy

By focusing exclusively on a few core industries, CDG is able to add value by providing our customers with a highly informed perspective on the specific issues they may face. We strive to provide the highest quality products and services supported by our strong knowledge of leading edge technologies. We also make an additional effort to gain a thorough understanding of each industry we serve, and the requirements of each of our individual customers as well.

BS EN ISO 9001:2008Certificate No. FM 34807Certificate No. FM 532240

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The AmericasCorporate Headquarters6141 Katella AvenueCypress, CA 90630-5202USA

Phone: (714) 503-4200

Other USA Locations100 North Sepulveda Blvd.Suite 1950El Segundo, CA 90245Phone: (310) 662-2300Fax: (310) 662-2310 6910 Carroll RoadSan Diego, CA 92121Phone: (858) 552-6300Fax: (858) 552-6301 9302 Pittsburgh AvenueSuite 100Rancho Cucamonga, CA 91730Phone: (909) 758-9800Fax: (909) 581-0778 15500 SE 30th PlaceSuite 103Bellevue, WA 98007Phone: (425) 456-0500Main Fax: (425) 450-1935 5890 N. Lindbergh Blvd.M/C SO34-3070P.O. Box 516Hazelwood, MO 63042Phone: (314) 232-0980Fax: (314) 232-5997

Europe London NorthGate HouseFretherne RoadWelwyn Garden CityHertfordshireAL 8 6NSUKTel: +44 (0) 1707 367700Fax: +44 (0) 1707 371813 West YorkMonkswell HouseManse LaneKnaresboroughNorth YorkshireHG5 8NQUKTel: +44 (0) 1423 867 867Fax: +44 (0) 1423 868 844

IndiaContinental DataGraphics Technical Services India Pvt Ltda Boeing CompanyBlock 9A, 3rd Floor, DLF IT Park SEZ1/124 Shivaji Gardens, Mount Poonamalle RdManapakkam, Chennai 600 089INDIAPhone: +91 44 4592 0000

www.cdgnow .com

email: marketing@cdgnow.com

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