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CDG
Regional Roaming Panel Presentation
Sprint
Dave Wittekind
Tampa, June 2007
www.cdg.org2
SprintYour
Country
Name
United States
Population(Mil)
301,139,947
Mobile Saturation
70%
Top 3
Travel
Countries
Into Your Country
1. Canada
2. Mexico
3. United Kingdom
Out of Your Country
1. Mexico
2. Canada
3. United Kingdom
Source:
US Dept of Commerce
International Trade Administration
Your
Network
Frequencies (MHz)1900 only
Bands
A, B, D, E
Roaming Subscribers (Mil)
24.7 million
Your
Roaming
Services
Voice (In/Out)
Inbound and Outbound
SMS (In/Out)
Inbound and Outbound
Packet Data (In/Out)Inbound and Outbound
Other CDMA
Cellular
Networks
Name
Alltel
Verizon
US Cellular
Frequency (MHz)
800, 1900, Analog
Band
A, B, D, E
www.cdg.org3
Inbound Roaming - Service Coverage
LegendLegend
Voice, SMS & 1xRTT CoverageEVDO Coverage
www.cdg.org4
NA /Caribbean
•CDMA - 11•iDEN – 1 •GSM – 44
Present Unilateral Roaming Partners
Central / SA•GSM – 24•CDMA - 9
Asia/Pacific
•CDMA – 4•GSM – 59
Africa GSM – 41
Europe•GSM – 106
Total NA / Caribbean Central / SA Europe Asia Africa Middle East
Voice 306 56 33 106 63 41 16
Data 111 18 6 56 22 3 6
SMS 4 1 1 0 1 0 1
Middle East•GSM – 16
www.cdg.org5
Present Bilateral Roaming Partners
North America/
Caribbean•CDMA - 112•iDEN - 3
Central/SA•CDMA - 6•iDEN - 4
Asia/ Pacific
•CDMA - 12•iDEN - 4
Middle East•CDMA - 1•iDEN – 2
Total NA / Caribbean Central / SA Europe Asia Africa Middle East
Voice 140 115 6 0 16 0 3
Data 17 13 4 0 0 0 0
SMS 36 36 0 0 0 0 0
www.cdg.org6
Roaming Contacts
Roaming
Manager
Name
Kim Nittler
Title
Manager – Roaming Services
Phone No’s
Desk: 913-315-6460
Mobile: 913-707-4390
Agreements
Management
Contact
Mark Nittler Manager – Contract Negotiations
Desk: 913-315-6213
Mobile: 913-486-6494
Fax: 913-523-0051
Network
Testing
Contact
Claude Ham Manager – Network Operations
Desk: 913-762-3508
Mobile: 913-485-1736
Fax: 913-762-0116
Fraud
Issues
Contact
John Carr Manager – International Fraud
Desk: 913-315-8887
Mobile: 913-219-6612
Fax: 913-307-3489
www.cdg.org7
Important Subjects
Inbound Roaming Customers - Sprint Supports • Voice, SMS, Packet Data (1xRTT & EVDO)• Number Portability • Web Access to verify Line Ranges are loaded• MWI and CLI while on the Sprint network
– Sprint Does Not Support• E-PRL• Plus Code Dialing
– Roaming Projects in Process • TDS in CDG format for voice and data • Pre-Paid Roaming • Location Based Services Roaming
– Biggest Issues with Implementations• Carriers not supporting MDN/MSID split• Voicemail redirect • Data – use of non standard realms
www.cdg.org8
Quality of Service• CDG Documentation
– # 81 – Voice and SMS Standardized TDS – #120 – Voice and SMS qualification form – #123 - International Packet Data Roaming Partner Qualification Form– #124 - International Packet Data Roaming TDS– #132 – SMS Roaming Partner Qualification Form
• Post Implementation Calls– View CDR usage for any errors – Verify trouble process working for outbound/inbound issues– Review any problems that may have arisen– Settlement process in place
• Probes Monitoring Service Levels– Domestic and international
• Testing with Sprint Devices– Sprint International support team in 28 countries worldwide
• Quarterly Quality of Service Meetings– Trouble Ticket Review – Review special projects, such as guaranteed CLI/MWI delivery, Call completion
ratio success, direct access for customer care
Questions?Questions?
Thank YouThank You