September 2017

Job description and person specification

POST: Receptionist

LOCATION: Head Office - Southampton

HOURS: Zero Hours

SALARY: Band B

RESPONSIBLE TO: H.R. Assistant Manager

PERSON SPECIFICATION

1. Proven administration experience.

2. Proven experience of answering the phone.

3. Friendly and professional telephone manner.

4. Demonstrate effective I.T. skills (Microsoft Word, Excel, Outlook).

5. Ability to time manage own workload effectively, promoting a positive culture.

6. Have a flexible approach to the task and resilience under pressure.

7. Demonstrate excellent communication skills; verbal, non-verbal and written.

8. Be reliable, enthusiastic, creative and honest.

9. Demonstrate a commitment to equal opportunities and anti-oppressive practice.

10. To challenge attitudes and practices that can be perceived as discriminatory.

11. Approachable with good interpersonal skills.

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September 2017

JOB DESCRIPTION

To be the first point of contact for calls and visitors to Head office and to represent Fair Ways in a welcoming, friendly and professional manner.

1. Answering the phone.

2. Greeting visitors.

3. Calendar organising and event booking.

4. Stationery orders.

5. Food shopping for office and assisting with training certificates when needed.

6. Post duties.

7. Maintaining a tidy environment in the kitchen.

8. Assist in Health & Safety and Maintenance administration.

9. HR Document scanning, archiving and copying.

10. Other administrative Reception and HR duties as required.

11. To be a positive advocate for Fairways Care (UK) Ltd and represent the company in a professional and competent manner

12. To demonstrate and uphold the Company values at all times (Make a difference; never give up; value every individual; listen to each other, develop each other, reach our potential; quality and passion in what we do).

13. To demonstrate a commitment to Fair Ways’ culture by playing your P.A.R.T. This involves being Professional (doing what you say you’ll do); Accepting (inclusive, open minded and respectful), Reflective (focus on learning, not blaming) and being Transparent (open, honest, having integrity).

14. Any other duties as required by your Line Manager or company Director.

Name ………………………………. Signed …………………………….. Date ……………………….

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