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8/8/2019 CDP Brochure 2009
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jpmorganchase.com/careers 1
Our AnalystDevelopmentPrograms
n Technology n Financen Operations & Business Services
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Our Lines of Business 02
Technology
Analyst Development Program 04
Our roles 06
Operations & Business Services
Analyst Development Program 08Our roles 10
Finance
Analyst Development Program 14
Associate Leadership Program 16
Our roles 18
Training and Development 20
Program Locations 21
Conte
nts
IntroductionDoing rst-class business in a rst-class way
is a principle our rm was built upon and one we
still adhere to today Were in more than 60 countries,
oten leading the markets where we operate Join us
in one o our Analyst Development Programs and
launch your career in one o the most excitingenvironments in business
jpmorganchase.com/careers 1
Take a Major Step Forward
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Our Lineso BusinessGraduates joining our Analyst Development Programs in Technology,
Finance and Operations & Business Services gain opportunities across
our six lines o business (LOBs) areas and Corporate Sector
Corporate Sector
The Corporate Sector comprises Private Equity, the Chie Investment Oce, and
corporate sta units Private Equity, which includes the One Equity Partners business,
is one o the largest programs in the industry with over $18 billion in private equity
assets as o 12/31/08 Our Investment Oce manages capital, liquidity, interest rate,
oreign exchange risk and the investment portolio or the rm The corporate sta units
include Central Technology and Operations, Internal Audit, Executive Oce, Finance,
Human Resources, Marketing & Communications, Legal & Compliance, Corporate Real
Estate, General Services, Risk Management and Strategy & Development
Asset Management
For over 170 years, institutions, high net-worth individuals and retail investors
have entrusted their wealth to JP Morgans Asset Management business
This is where the phrase relationship banking was invented, and its a principle
that continues to drive us Today we supervise assets in excess o $16 trillion
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Card Services
Our Card Services division has more than 150 million cards in circulation
and $140 billion in outstanding loans We are one o the nations largest credit
card issuers Chase Card Services creates lielong, engaged relationships with
our customers by being a trusted provider o nancial services
Commercial Banking
Commercial Banking provides service to over 30,000 clients nationally,
predominantly corporations, municipalities, nancial institutions and not-or-protentities We provide industry knowledge and banking solutions to Commercial
Real Estate, Equipment Leasing and Business Credit Today, we manage
businesses with revenues ranging rom $10 million to $2 billion
Investment Bank
Our Investment Bank helps clients achieve their nancial strategies Whether its
a case o merging with another company, making acquisitions or raising money rom
the equity or debt markets, theyre the experts who do the deals that continue totransorm the corporate landscape on a global basis
Retail Financial Services
Our Retail Financial Services (RFS) division provides nancial solutions to meet
the needs o consumers and small businesses The Chase brand is recognized
nationally as one o the largest ATM and branch network providers This line o
business also maintains working relationships with auto dealerships, schools
and universities RFS is also a leading provider o loans or college students
and home equity origination
Treasury & Securities Services
Treasury & Securities Services (TSS) generates more than $8 billion in rm-wide
revenue annually TSS is a global leader in treasury services, custody, securities
lending, und accounting and administration, and supports the needs o small and
mid-sized companies, multinational corporations, nancial institutions, governmententities and institutional investors worldwide
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TechnologyANALYST DEVELOPMENT PROGRAM
We believe that our success rests on the ability to identiy and implement
technological solutions that anticipate clients needs and provide employeeswith tools that make JPMorgan Chase a premier place to work Our concentrated
24-month program will provide you with the hands-on knowledge to developmission-critical inrastructure that drives delivery o products and services to our clients
Our technology division is recognized as a leader in the industry and supports
the IT and other technical needs o one o the worlds largest and most respected
nancial rms Analysts are assigned to the needs o specic lines o business or
rmwide initiatives, depending on current priorities and areas o greatest need
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Regardless o where you work, the overall mission o our IT analysts is to turn
our applications, systems and inrastructure into a competitive advantage or the
rm by coupling technological expertise with an understanding o our dierent
strategic business visions
Your day-to-day activities in the technology division will include infuencing
the planning, building and operation o the technologies that shape the way
business gets done in todays and tomorrows global nancial markets
As an analyst, you will immediately begin working closely with internal clients to
design, develop, test, and maintain the technologies and applications essential
to our rms success This includes the opportunity to participate in several
phases o a systems development lie cycle
We welcome people rom a variety o backgrounds mathematical, technical,
or business related As part o this program you will develop skills on some
o the most advanced systems in the marketplace and enjoy opportunities to
build uniquely broad experiences as you tackle challenges across our business
The most competitive applicants have experience in one o the ollowing areas:
C, C++, Visual Basic, JAVA, SQL, data or voice networks, server administration
and support and desktop support
YOU CAN JOIN US
TECHNOLOGIST ANALYST POSITIONS ARE
AVAILABLE IN THE CORPORATE SECTOR AND
THE FOLLOWING LINES OF BUSINESS:
n Asset Management
n Card Services
n Investment Bankingn Retail Financial Services
n Treasury & Securities Services
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nOUR ROLES
TechnologyIn the Technology rotation, you will have access to numerous opportunities
to gain experience across the lines o business as well as in many corporate areas
Business Analysts identiy and analyze business requirements to shape solutionsor our clients In this role you will partner with internal colleagues across all lines o
business to gather their unique needs The role also recommends critical business
priorities and provides advice on achievable solutions within specied time rames,
risks and costs versus benets You will help to identiy and articulate the clients
needs so that the development teams can design a solution Other tasks include
easibility studies, design specications, application unctionality testing, user
training and even nal project implementation Additionally you will liaise heavily
with Technology Project Managers and Application Developers to ensure controls
and governance are in place around timelines or bug xes, enhancements and new
unctionality releases into production
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orward
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Application Developers work closely with both Business Analysts and
other technologists to ensure technical solutions t the needs and priorities
gathered rom the business, and certiy recurring problems in live environments
are addressed by putting appropriate resolutions in place The role partners you
with various internal colleagues across all businesses to deliver tools that will
enhance/simpliy current processes, create brand new unctionalities, or even
whole new systems You will learn a variety o technologies and gain a good
understanding o the impact o our business unctions Your ideas and
resolutions may become an integral part o the live environment within amatter o weeks a key element that diers rom some technology industries
Ultimately, opportunities to get involved in projects o varying sizes, all with an
aim to continually improve applications, processes, unctionality and practices
abound in this role
Application Service Delivery Analysts perorm production support
or applications or technology inrastructures (ie networks, servers, desktops)
Your role may include diagnosing and resolving problems and will involve operating
system workstations and servers You will collaborate with technologists to ensure
optimum system perormance levels, analyze system support processes, create,
manage & execute test plans/scripts and maintain template libraries & internal
project documentation This ast-paced and innovative environment presents an
opportunity to gain rsthand knowledge o nancial products, pricing systems
and electronic trading rameworks, rapidly deliver solutions and enhance existing
applications to meet ever-changing business needs You will need excellent
communication and creative skills, and the ability to think on your eet to solve
urgent business issues
IN A FAST PACED AND INNOVATIVEENVIRONMENT, TECHNOLOGY
ROLES ARE HIGHLY VALUED
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Operations &Business ServicesANALYST DEVELOPMENT PROGRAM
The Operations & Business Services Program is a two-year Analyst development
program that provides our internal clients o JPMorgan Chase with collegegraduates needed to execute global business operations, project/process
management, solve business problems and support business inrastructure
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Analysts add value to our organization by providing operations support, enabling
cost savings, creating more ecient processes/operations, maintaining client
(internal and external) relationships and by supporting other large and small scale
business initiatives Analysts are well respected, gain immediate exposure to senior
management, quickly develop a rmwide perspective on our businesses, and have
the opportunity to work alongside industry leaders to support cutting edge products,
processes, policies and inrastructure We invest heavily in the inrastructure, productivity
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and unctions that contribute to our continuing protability Such is our global reach
that our people need an in-depth appreciation o the industry as a whole exactly
what you will gain in our program
Graduates joining the program will work in one o the major lines o business within
JPMorgan Chase or in corporate unctions to oversee processes and workfows that
support the services we provide to our clients You may work across product lines as
well as regions, by contributing innovation, risk control and expense management skills
to the development and management o all operational areas You will help to make
sure our work environment is ecient and well-controlled, delivering fawless service
to our clients Your contributions allow our business managers to concentrate their
energies on long-term strategies and new business opportunities You may also work
closely in partnership with our Technology and Finance divisions to oer end-to-end
operational support on a global scale Wherever you join us, challenge and
stimulation are guaranteed
We view operational excellence as a key competitive advantage It allows us tooer competitive pricing, provide world-class service and retain a greater share in
our markets Its no wonder that our operations proessionals are well-respected
throughout the rm and are depended upon or their insight and advice
YOU CAN JOIN US
ANALYST POSITIONS ARE AVAILABLE
IN THE CORPORATE SECTOR AND
THE FOLLOWING LINES OF BUSINESS:
n Asset Management
n Card Services
n Investment Banking
n Treasury & Securities Services
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n
OUR ROLES
Operations &Business ServicesWhile in the program, you will develop a deep understanding o the
inter-relation between our dierent business areas It is important that you
understand what they are looking to achieve and that you are ready to provide
the essential and innovative solutions they need You will need to demonstrate a
high level o leadership, fexibility and versatility at all times O course, it is not just
understanding how we work, but being able to communicate clearly with internal
clients and external suppliers to achieve success
PROGRAM TRACKS
Based on your career goals and the needs o the business, you will be part o either
the Direct Lines o Business (LOB) Track or the Cross LOB Track o the Operations
& Business Services Analyst Development Program*
Direct LOB Track Here you will gain in-depth, focused knowledge about a
particular line o business, product or process through hands-on experience
within the dierent business units and unctional groups Because o the deep
subject matter expertise, your career path and progression will align with that
particular line o business
Cross LOB Track This unique program provides an opportunity to perform
a variety o assignments and develop a broad set o skills by rotating across
the major lines o business and corporate groups Because o the diverse subject
matter expertise developed in this program, your career path and progression willalign with opportunities across the various lines o business
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Either program track will provide you with the technical, proessional and transerable
skills needed to succeed at JPMorgan Chase With the vast amount o experience,
training, development and guidance gained, you will be well positioned to build a
rewarding career with the rm
TAKE A CLOSER LOOK AT WHAT YOUR EXPERIENCE
IN OUR DIRECT LOB TRACK MIGHT BE...
A role in Investment Bank Operations will provide you with an opportunity tolearn the mid-to back-oce operations unctions that support the business, with
priority being placed on delivering cost-eective operational excellence through
continuously enhancing our processes and controls Your responsibilities may
include day to day support o a trading desk (capture, analysis and review o trade
events), reporting and documentation (eg, P&L, risk, nancial, client revenue,
etc), creating and maintaining spreadsheets and databases, making process
improvements, projects and business initiatives, or day to day management o
hedge und client portolios
DEMONSTRATE LEADERSHIP, FLEXIBILITY ANDVERSATILITY IN ALL THAT YOU DO
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Analysts working in Investment Bank Prime Brokerage Client Services
will gain in-depth knowledge about Prime Brokerage, the business, products
and processes through both classroom on-the-job training In the program,
you will learn about hedge und clients, Risk Management, the securities industry,
and the various ways we nance our clients In addition, analysts rotate through
selected areas within Prime Brokerage to gain a comprehensive understanding
o the scope o services oered to clients
A role inAsset Management will provide you with an opportunity to
learn the business management unctions that support Investments, Banking,Credit, Custody and Fiduciary businesses o Asset Management Responsibilities
include understanding and dening business needs in the context o short and
long term objectives, analyzing data, processes, products, organizations and
supporting critical applications, identiying weaknesses, gaps and opportunities
or improvement, and putting orward insightul and well-researched solutions
to issues, and communicating results in a concise, compelling manner
A role in Treasury & Securities Services will provide you with an opportunity
to learn the business that provides innovative custody, und accounting, securities
and alternative investment services to the worlds largest institutional investors,
broker dealers, hedge unds, and private equity rms Responsibilities will include
supporting trading and settlement activities, research, documentation and
STRONG TEAMWORK,ATTENTION TO DETAIL ANDNUMERICAL SKILLS WILL BEVITAL FOR YOUR SUCCESS
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reporting on small and large scale projects You may also be exposed to
revenue accruals and nancial entries supporting the monthly revenue process
or global clients, analyzing processes and recommending eciency improvements,
tax analysis o investment income/expenses, securities transactions, complex
derivatives, preparing tax orms/returns, and assisting in the documentation o tax
policies and procedures
*Please note that we will take into consideration your LOB preerence, however, track/role availabilitywill depend on location and business need
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FinanceANALYST DEVELOPMENT PROGRAMOur nance division has a passion or instituting meaningul change and delivering
powerul nancial results or our rm Our two-year rotational program provides an
ideal springboard or participants to urther their ormal education, cultivate skill
sets and expand knowledge o the many complex and challenging aspects
o internal nance
Finance Analysts provide both tactical and strategic support to our business
and corporate groups throughout the rm You will be expected to assimilate
and analyze disparate inormation and determine how it will aect the rm Other
responsibilities include producing nancial statements, reporting results, working
with regulators, assessing and managing risk, and optimizing our tax position
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Add value to our organization by analyzing results or cost savings, creating more
ecient operations and by making it possible or our business lines to capitalize on
new opportunities Finance Analysts are well respected, gain exposure to senior
management, quickly develop a rmwide perspective on our businesses, and have
the opportunity to work with industry leaders on developing cutting-edge products,
processes, policies and inrastructures
YOU CAN JOIN USANALYST POSITIONS ARE AVAILABLE
IN THE CORPORATE SECTOR AND
THE FOLLOWING LINES OF BUSINESS:
n Asset Management
n Commercial Banking
n Investment Bank
n Retail Financial Services
n Treasury & Securities Services
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We attract, develop, challenge, and retain a highly skilled and diverse team o
nance leaders who drive meaningul change and deliver extraordinary results
or JPMorgan Chase The program provides Associates with exposure to a broad
range o nance disciplines through three to our challenging our-month rotations
You will work on key projects that increase your understanding o global nance,
and you will make a signicant contribution to your groups success
By rotating through a number o dierent business lines, corporate groups or
specialty areas, you will have the unique opportunity to signicantly increase your
learning curve early in your career These rotations will help you pinpoint where yourskills and talents t best or a permanent assignment in our Finance organization
You will also gain cross-line o business experience in unctional areas such as:
strategy, nancial control, planning and analysis, and assessing and managing risk
We oer our Finance Associates outstanding training and proessional
development programs You will begin your career completely immersed in an
intensive two-week training program that combines theory with practical knowledge,as well as a comprehensive introduction to JPMorgan Chases lines o business
Presentations by senior corporate managers and senior practitioners provide a
oundation in nancial analysis, risk assessment and corporate nance theory
through case studies, panel discussions, and interactive presentations
FinanceASSOCIATE LEADERSHIP PROGRAMOur Finance Associate Leadership Program provides a 12-18 month experience
that will prepare you or a position within our lines o business
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Additionally, you will participate in technical skills and leadership training throughout
your tenure in the Finance Associate Leadership Program Upon joining our team,
we will assign you to a mentor, a senior ocer who is available to discuss your
career strategies and provide advice In addition to your senior mentor, you will
also have a peer mentor, an experienced Finance Associate, who will guide you
in navigating through the organization and networking And because you will be
learning side-by-side with MBAs in other business lines, you are able to build a
worldwide network o colleagues to call on in the uture
YOU CAN JOIN US
ASSOCIATE POSITIONS ARE AVAILABLE
IN THE CORPORATE SECTOR AND
THE FOLLOWING LINES OF BUSINESS:
n Asset Management
n Commercial Banking
n Investment Bank
n Retail Financial Services
n Treasury & Securities Services
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OUR ROLES
FinanceJPMorgan Chase is one o the leading practitioners o nancial and risk
management in the nancial services industry Simply put, our Finance division
is responsible or nancial management across all lines o business
Because our Finance proessionals are integrated into every business, geography
and unction, their role is both collaborative and advisory They provide client-driven
perspectives on perormance, strategy, control issues and operating models As the
rst to see and assess the businesses results, our Finance teams are ideally placed
to spot market developments and opportunities Most importantly, they advise the
businesses on when and how to take action
General Finance
General Finance presents opportunities within ve o the six lines o business underthe JPMorgan Chase umbrella: Investment Bank; Asset Management; Commercial
Banking; Treasury & Securities Services; and Retail Financial Services, as well as
corporate unctions such as Treasury, Planning & Analysis and Investor Relations
You will support that particular areas Chie Financial Ocer (CFO) by assisting
with budgeting, analysis, and reporting Hands-on learning experiences include:
Providing client-driven perspectives on performance, strategy, and operating models
Assimilating disparate data and determining impacts
Producing nancial statements and reporting results
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Corporate Controllers
Corporate Finance oversees and monitors the rmwide nancial results o our
global organization Analysts will contribute to teams working on corporate and
regulatory reporting, nance control and compliance, and the rms nance
inrastructure strategy Other responsibilities include:
The creation and management of control procedures and standards,
eg, Sarbanes-Oxley compliance
Produce nancial statements and report results such as creation of annual
reports and quarterly lings
Accurate and timely preparation of lings for various US regulators,
like the Federal Reserve
Global Finance Operations
Global Finance Operations (GFO) is the primary support network or Corporate
Finance Here, you will work in close partnership with Global Finance Technology
and other related groups to establish standard operations that are integratedacross businesses, unctions, and regions Key unctions perormed by GFO include:
Acquisition, control and warehousing of nance and credit risk information
Operate general ledgers, including allocation processes
Operate Management Information System platforms including business
perormance and wholesale client end user reporting
Maintain nance reference data
Analysts can expect to work on projects related to strategic investments in
processing capabilities and enhancements to our inrastructure, aimed at improving
eciencies o the unctions we perorm Analysts will nd themselves working in
teams with other members o GFO, technology, and representatives o the
lines o business
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Training andDevelopment
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Navigation Plan
A navigation plan is prepared or each analyst that provides an overview o their
ongoing training and development ramework throughout the length o the programThis at-a-glance provides an overview by month with the courses and workshops
they should attend
Advanced professional and leadership skill training
Sot and technical skill training is provided to enhance the skills needed or program
assignments and line business products and services
Best practices and Career Management Tools
Analysts receive a toolkit at the end o their program that encompasses inormation
on networking, post program training, alumni contact list, and resources to assist
with career navigation
Program Leadership Opportunities
Leadership opportunities range across participation on school recruiting teams,
community service and philanthropic activities and internal communication projects
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Program Locations
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New York
Boston
Greenwich
Columbus
Newark
Houston
Dallas
Chicago
Tampa
Wilmington
We have a highly developed oce network across the country
Roles described in this brochure are based in the ollowing oces:
READY TO TAKE A MAJOR STEP FORWARD?
College Undergraduates and Advanced Degree Students
For ull-time analyst or associate positions: We conduct meetings and interviews
on several college campuses, as well as valuable job seeking workshops, rom
September through October
For summer internship positions and other opportunities: In January, February
and March, we interview students or our summer internship programs
VISIT OUR WEBSITE
For opportunities in Technolgy, Operations & Business Services and Finance
visit us at jpmorganchasecom/careers
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JPMorgan Chase & Co is an equal opportunity and armative action employer M/F/D/V 2009 JPMorgan Chase & Co All rights reserved