CDRS-200 FlexSet - User Guide (Version 14.67) · The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting

FlexSetUser Guide

.

(CDRS 200)

Eliezer Katzenstein

Compact Digital Rugged Switch

vant copyright, patent rotecting TADIRAN foresaid information. roduced or disclosed of the Manufacturer. y purposes other than

hanges in equipment

liable. However, no ights of third parties

turer’s product(s) are er express or implied. confirmation form, is

s granted nor liability ales contract or order will be incorporated e Manufacturer. All

615,404

The information contained in this document is proprietary and is subject to all releand other laws protecting intellectual property, as well as any specific agreement pTELECOM LTD.’s (herein referred to as the “Manufacturer”) rights in the aNeither this document nor the information contained herein may be published, repto third parties, in whole or in part, without the express, prior, written permissionIn addition, any use of this document or the information contained herein for anthose for which it was disclosed is strictly forbidden. The Manufacturer reserves the right, without prior notice or liability, to make cdesign or specifications. Information supplied by the Manufacturer is believed to be accurate and reresponsibility is assumed by the Manufacturer for the use thereof nor for the rwhich may be effected in any way by the use thereof. Any representation(s) in this document concerning performance of the Manufacfor informational purposes only and are not warranties of future performance, eithThe Manufacturer’s standard limited warranty, stated in its sales contract or orderthe only warranty offered by the Manufacturer in relation thereto. This document may contain flaws, omissions or typesetting errors; no warranty iassumed in relation thereto unless specifically undertaken in the Manufacturer’s sconfirmation. Information contained herein is periodically updated and changesinto subsequent editions. If you have encountered an error, please notify thspecifications are subject to change without prior notice.

© Copyright by TADIRAN TELECOM LTD., 2007.

All rights reserved worldwide.

Protected by U.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,

Table o FlexSet CDRS 200 User Guide

IntroduList of SymbolOvervieBase CKeyset DiagnoFront PFront PFront PBasic T

AccounAccounACD & Call Loa Log Prim Rele Rele Wra WraActivatAlarm

ent ..................................... 21 (for Headset) .................... 22rmanent ............................ 23

emporary ............................ 24............................................ 26lusive Hold ........................ 27acy .................................... 28............................................ 29............................................ 32............................................ 353-Way Conference Call ..... 36............................................ 41............................................ 46 - Station, Outside Line ..... 47 - Call Waiting/Call Offer .. 50............................................ 51............................................ 52S) Switchover ................... 54ty ....................................... 55ty View/Release ................ 56ty Lock .............................. 57............................................ 58............................................ 65) ....................................... 66

ride ..................................... 68

Ta b l e o f C o n t e n t s

f Contents i

ction .......................................................... ivFeature Codes .............................................vs Used in This Guide ..............................viiiw ............................................................... a

abinet ..........................................................bTelephone .................................................. cstics and Built-In Test ................................danel Index ................................................... eanel Components ........................................fanel Features ..............................................gelephony Features .....................................k

t Code - As Required ................................1t Code - Forced .........................................3 UCD Groups ............................................4s Waiting Display (ACD only) ..................5d ID - for ACD Group ................................6-In/Out - for Single ACD Group ................8ary Log-in (ACD only) ...........................10ase/Resume From All Groups .................12ase/Resume From a UCD Group ............13p-Up Code (ACD only) ...........................14p-Up Time On/Off ...................................15ion Code....................................................16(Authorized Attendant) ............................17

Audio Level AdjustmAuto Answer On/OffAuto Set Relocate: PeAuto Set Relocate: TBoss Group .............. Programming Exc Programming Priv Call Forward ...... Using ..................Break-In ..................Broker/Consultation/Call Forward ...........Caller ID Control ....Camp-On: Call BackCamp-On: Off-HookCancellation Code ....Canned Messages ....Class Of Service (COConference, MultiparConference, MultiparConference, MultiparDirectory .................Divert Call ...............Do Not Disturb (DNDDo Not Disturb Over


ElapsedExecutiFlash (CFlexiCaFollowForced Group Pres Tem Join Add Sub Con Forc ForcHeadseHelp: RHelp: AHold ..Hot LinHot LinIdle DiIndividLast NuMaking

On/Off ............................ 115 Printout ........................... 116 ......................................... 117.......................................... 119n ...................................... 121......................................... 122

.......................................... 123isplay .............................. 124

al Bell/UNA Pickup) ....... 125.......................................... 126.......................................... 127 Public Address ............... 128 Zone (To Keyset Group) 129 Voice (To Single Keyset) 130uto-Answer ..................... 132urning On/Off .................. 133sing .................................. 134.......................................... 136.......................................... 138.......................................... 140ted ................................... 141mmable Keys (F1-F24) .. 142ilities (F1-F24) ................ 146 Labeling (F1-F24) ......... 148roup Line Key ................ 149


f Contents ii

Time Display .........................................69ve Privilege .............................................70alibrated Opening) On Trunk ................71ll ..............................................................72

Me ...........................................................78Release ....................................................80Calls (Conference) ...................................82et Conference Activation .........................84porary Conference Activation .................85ing ............................................................87ition of Participants .................................88mitting Request to Speak .........................89trol over Permission to Speak (Operator) 90ed Release of a Participant ......................91ed Release of an Entire Group Call .........92t Only .......................................................93equesting .................................................94nswering .................................................95

...................................................................96e: Delayed ...............................................98e: Immediate ...........................................99

splay - On/Off ........................................100ual Remote System Services - IRSS ......101mber Redial ..........................................110 Calls: External and Internal .................111

Malicious Call TraceMalicious Call TraceMessage: AnsweringMessage: Leaving ...Message: CancellatioMultilingual Display Mute ........................Name/Dial Number DNight Answer (CentrPage_Q ....................Paging ......................Paging, Announcing:Paging, Announcing:Paging, Announcing:Paging, Receiving: APaging, Receiving: TPaging, Receiving: UPark .........................Passcode ..................Phone Dial Lock ......Pickup: Group, DirecProgramming: PrograProgramming: PossibProgramming: ButtonProgramming: Boss G


ProgramReceiviRecordRelay (RemindRing ARoom SSaved NSecondSecuritSeries CSilent MSilent MSilent MSpeak/HSpeed DSpeed DSplit CStop DTime/DTouch-TransfeWaitingWaitingWakeu

tion ................................. 191ing .................................. 193ing: Turning On/Off ....... 195y .................................. A-1...................................... B-1dications ...................... C-1ause Numbers ............ D-1


f Contents iii

ming: Preference ..................................151ng Calls / Answering Calls ....................154ing Calls (tbd) ........................................155Accessory) .............................................156er ...........................................................157djustment ...............................................159tatus ......................................................160umber/Repeat Number .........................162

Party’s Speaker Status ..........................163y Line .....................................................164

all .........................................................165onitor ...................................................167onitor, 1-Way Splitting ........................168onitor, 2-Way .......................................169eadset/Handset (HOOK) ......................171ialing: Programming Private Library ...172ialing: Using Private / Public Libraries 176

all ............................................................177ial ............................................................180ate Set (Authorized Attendant) .............181Tone Dialing (DTMF) for OCC ............182r .............................................................183 Calls Display .......................................186 Calls Receiving ....................................187

p ..............................................................189

Whisper Page: ActivaWhisper Page: ReceivWhisper Page, ReceivAppendix A - GlossarAppendix B - Tones Appendix C - LED InAppendix D - ISDN C

Introduction iv FlexSet CDRS 200 User Guide

Welcome to the CDRS system. Much thought has gone into making this system flexible and easy to use.

The CDRS built-in keyset will become an invaluable part of your work environment, providing you with an important tool for your daily communication activities. Although the CDRS built-in keyset is a very advanced instrument, its use is very simple and straightforward. By using features important for you and your organization, your keyset will provide you with immediate communication power.

Many of the features, which have been assigned during initial installation, are provided on an extension (station/subscriber) basis. Feature allocation may also be redefined to suit changing working situations or adapted to your individual requirements by allowing you to program each button on your telephone. Button functions may be modified from the keyset unit (see page 142). Most of the keyset features can be activated by either pressing the programmed key or by dialing the feature access code. This User Guide provides a full description of the capabilities and operation of the keyset. The manual is organized alphabetically, by feature name. The Table of Contents also doubles as an index to the features that the CDRS supports. Use of this guide is straightforward, with each feature listed separately. However, certain features have various user options. In this case all of the options are listed under the major feature name; examples of this are ACD & UCD Groups, Boss Groups and Speed Dialing.

The appendices, located at the end of the User Guide, provide basic explanations of special telephony terms used throughout this manual.

Not every feature code in this guide may have been installed in your system, or at your keyset. Also some feature code numbers may be different in your system. When this is the case, please ask your CDRS system manager for information.

I n t r o d u c t i o n

List of Feature Codes FlexSet CDRS 200 User Guide

Account Code ........................ACD & UCD Groups:

Calls Waiting Display (for ALoad ID (for ACD Group)...Log-In/Out (for single ACDPrimary Log-In (for ACD GRelease/Resume From All Release/Resume From a SWrap-Up Code (for ACD GWrap-Up Time (On/Off) .....

Activation Code .................Alarm (Authorized Attendant)Auto Answer On/Off...............Boss Group:

Call Forward All Calls ........Call Forward All External ...Call Forward Busy .............Call Forward BusyExternalCall Forward No Answer....Call Forward No Answer E

.................................................... #1984External.................................... #17709...................................................... #126ive Hold........................................ #187y .......................................... #186 or #6..................................... TRANS 3, #124

............................................... #141 or 8

................................................. #17702

...................................................... #140

.................................................. #17701

...................................................... #142

................................................. #17703

............................................. #147 or #2ternal ......................................... #17705.................................................... #1985................................................. #17704.................................................... #1444

The following feature cod oral FlexiCom sytems. Your Coral system m codes. See your system ad en two sets of numbers indicates a range of code numbers av 5849. These code numbers are used when you do not have a de

Feature Code No.

v

..........................................#1990

CD Group)........................#1982..........................................#1973 Group) ..............................#1974roups) ................................#1442ACD/UCD Groups ............#1975ingle UCD Group..............#1991roup) .................................#1977..........................................#1976........................ #11 or # 1 or 1..........................................#1997............................................#138

............................................#168

......................................... 17707

............................................#167

........................................#17706

............................................#169xternal ............................ #17708

Call Forward Timed.Call Forward Timed Line .........................Programming ExclusProgramming Privac

Break-In.......................Call Forward:

All ............................All External ..............Busy ........................Busy External ..........No Answer ..............No Answer ExternalBusy/No Answer .....Busy/No Answer ExTimed ......................Timed External ........

Caller ID Control..........

L i s t o f F e a t u r e C o d e s

es are the default feature codes for all CDRS, Coral IPx and Cministrator for the correct feature codes. An arrow (→) betweailable for operating that particular feature, for example 5600→dicated key for that feature on your FlexSet.

Code No. Feature

List of Feature C FlexSet CDRS 200 User Guide

Camp-On:Call Back ....Off-Hook (Ca

Cancellation CoClass Of ServicConference (Mu

Conference LConference R

Divert Call .......Do Not Disturb Do Not Disturb,

Elapsed Time DExecutive Prive

Flash (CalibrateFlexiCall:

FlexiCall All..FlexiCall InteFlexiCall ExtePlacing a newCall transfer .Call divert to Enabling VoicCall divert to Call Recordin

...................................................... #189

.................................................. #17713

...................................................... #123

e) ....................................... 5600→5849 Group Call ................................. #1449n Entire Group Call ..................... #1447 Participant.................................. #1446

.................................................... #1302

.................................................... #1443

............................................. #171 or #4

...................................................... #120

...................................................... #137

.................................................. #17714 call ................................................... 1......................................................... 2tation ................................................ 3(IVR) commands............................... 4p Requesting..................................... 6............................................. or #143.................................................... #1301...................................................... #121...................................................... #125n/Off ............................................ #1740intout........................................... #1741

Feature Code No.

n t . )

odes (cont.) vi

..................................................TRANS 2, #176ll Waiting/Call Offer)................................ Xfer 8de .....................................#10 or # 0 or 0e (COS) Switchover ..................................#149ltiparty) ......................................... 7098→7099ock .........................................................#1441elease....................................................#1983

.................................................................#1445(DND)........................................................#145 Override ..................................TRANS 3, #124

isplay ........................................................#129lege ...........................................................#170

d Opening) On Trunk................................#150

..............................................................#17710rnal........................................................ #17711rnal.......................................................#17712 call............................................................ 1

.................................................................... 2Coral station ............................................... 3e Mail (IVR) commands ............................. 4desk phone ................................................. 5g / Help Requesting ................................... 6

Follow Me....................Follow Me External......Forced Release...........

Group Call (ConferencAdd-On (Temporary)Forced Release of aForced Release of a

Headset Only ..............Help Requesting..........Hold.............................Hook (Speak/SPKR)....

Idle Display On/Off ......IRSS (Freedom) ..........

Placing a new IRSSCall transfer.............Call divert to Coral sEnabling Voice Mail Call Recording / Hel

Last Number Redial ...LED On/Off..................Loop ............................Loop Originating Only .Malicious Call Trace OMalicious Call Trace Pr

Code No. Feature

L i s t o f F e a t u r e C o d e s ( c o

List of Feature C FlexSet CDRS 200 User Guide

Message:Answering ....Leaving.........Cancellation .

Multilingual DispMute ................

Name/Dial NumbNight Answer (Central Bell/UN

OCC (Other Com

Page_Q ............Paging, Receivin

Auto-Answer.Turn On/Off ..

Paging, AnnounPublic AddresVoice (To SingZone (To Flex

Park ..................Passcode..........Phone Dial Lock

Pickup:Group ...........

.............................................#180 or 77

...................................................... #139ce .................................................. #131

.......................................... 7086→7091

...................................................... #172

.......................................... 7026→7041

Number ...............................#196 or #9.................................................. #17700...................................................... #195

.................................................... #1448

...................................TRANS 9, #1981ming Private Library..................... #193

........................................ #1321, #1322

............# or #1300 (programmable key)

.................................................... #1994zed Attendant)............................... #188

...................................................... #122

.................................................... #1325

...................................................... #173

.................................................... #1744n/Off .......................................... #1745

n t . )

Feature Code No.

odes (cont.) vii

........................................................ #175 or #5

.......................................TRANS 5, #175 or #5

............................................................... #1440lay.......................................................... #1328............................................................... #1320

er Display ............................................... #128

A Pickup) .....................#192 or 78, #180 or 77

mon Carrier) .......................................... #127

..................................................... 7060→7069g:

................................................................. #133

................................................................. #134cing:s .................................................. 7074→7079le Keyset) .....................TRANS 6, #191 or #3

Set Group)................................... 7300→7309...............................................#183 or 79 or #7................................................................. #179................................................................ #148

........................................................ #181 or 76

Directed ...................Programming Key........Programming Preferen

Relay (Accesory) .........Reminder.....................Room Status ................

Saved Number/RepeatSecurity Line................Series Call ...................Silent Monitor:

1-Way (Split) ............2-Way ......................

Speed Dialing: ProgramSplit Call ......................Stop Dial ......................System Directory .........Time/Date Set (Authori

Transfer (Xfer) .............

Waiting Call Display.....Wakeup .......................Whisper Page:

Activation................ Receiving: Turning O

L i s t o f F e a t u r e C o d e s ( c o

Code No. Feature

Symbols Used in This Guide viii FlexSet CDRS 200 User Guide

[CODE] Telephone Keys (Four fixed keys and 24 programmable buttons F1-F24).The key includes a name and an indication LED.

[TRANS]*

TRANS (Transfer) key: When Auto Transfer is defined at the station, pressing TRANS is not required while on an established call. The TRANS key with asterisk indicates features where this is relevant.

M E S S A G E D I S P L A Y Message Display: The LCD display provides information about the status of the telephone. The display represents 80 characters in two rows of 40 characters each.

Volume Controls: The Volume control keys are used to adjust volume and to scroll among items within certain features while these features are displayed, such as Reminder and Private Library.

Activation and Cancellation Codes: Used to activate or cancel certain features. The default codes are #11 and #10. The activation and cancellation codes for your system may be different, see your system administrator. These can be entered by dialing or programming a key with the codes, or adding the codes to the program of a feature key.

ON/OFF When shown in the column labeled Key LED, indicates whether or not the key LED is illuminated.

XXXX/YYYY/ZZZZ The letters xxxx, yyyy and zzzz when shown in the telephone display represent numbers or names of station, subscriber, extension or trunk numbers, or special numbers according to usage.

Note: In this guide, these letters are shown when required as part of the telephone display. Special usage of these letters will be indicated in the text.

S y m b o l s U s e d i n T h i s G u i d e

Overvie FlexSet CDRS 200 User Guide

T dvantages of the FlexSet 280D te ombining excellent voice quality, co ophisticated features and rugged du

T , HOLD, TRANS and HOOK) that ar al pad and programmable buttons w des a Light Emitting Diode (LED) to ton.

T r volume, display language, and are al s two alternately flashing indicators to

T rs, station/subscriber groups, tr s in series — useful for one-button sp patterns.

T dset position. And at the touch of a bu t transmitter with a PTT button and dy

T

w a

he CDRS 200 built-in keyset shares all of the sophisticated features and operational alephone sets; without speakerphone. It is high performance, easy to use instrument; cmfort, and convenience in a state-of-the-art communications tool. The set provides srability for military environments.

he set is equipped with 24 programmable buttons and 4 additional buttons (PICK-UPe programmed system wide for commonly used features. The keyboard includes a diith positive tactile feedback for fast, sure operation. Each programmable button inclu indicate the status of the station, subscriber, trunk, or feature associated with the but

he two multifunction volume/scroll buttons control handset or headset volume, ringeso used for scrolling through display lists. The message waiting indicator incorporate command attention.

he programmable buttons may be assigned to directly access other stations, subscribeunks, trunk groups, or system features. Buttons may also store several dial commandeed dialing, voice response and voice mail system access, and other complex dialing

he handset is activated automatically whenever a call is initiated, regardless of the hantton, calls can be established and features activated. The handset includes an electrenamic receiver provide high quality voice reproduction.

he telephone features are described on the following pages.

O v e r v i e w


Right handle

p cover

Built-in operator keyset(FlexSet 280D)

w b

Connection to CDRX-1

Power lamp

KB0 (CONTROL)

AC power input

Audio (handset/headset)

connector

Fast connectionfor three stationsubscriber ports

GND

ToAlarm Indicators

Five I/O connectors(J1-J5) to MDF

DC power input

B a s e C a b i n e t


isplay panel

1 through F24unction Buttonirectory

1 through F24rogrammable Buttonsith LED indicators

ysP

w c

1 2 3

4 5 6

7 8 9

* #0

ABC

JKLGHI

PRS TUV

DEF

MNO

WXY

HOLD

TRAN

HOOK

F1 F2 F3

F4 F5 F6

F7 F8 F9

F10 F11 F12

F13 F14 F15

F16 F17 F18

F19 F20 F21

F22 F23 F24

AC INPUT

CONTROL

POWER

DC INPUT ON

ON

Mute(speaker) Speaker

LightOn/Off

Messagelamps

D

Dial pad(Key pad)

PTT button(handset)

AUDIO

SUBSCRIBERS

Volume keys

FFD

FPw

Fixed ke-

HOOK

PICK U-HOLD

-TRANS -

K e y s e t T e l e p h o n e


See “Tab

T e s t

w d

le of Alarm Lamps and Pushbuttons” on page 19.

1 2 3

4 5 6

7 8 9

* #0

ABC

JKLGHI

PRS TUV

DEF

MNO

WXY

HOLD

TRAN

HOOK

F1 F2 F3

F4 F5 F6

F7 F8 F9

F10 F11 F12

F13 F14 F15

F16 F17 F18

F19 F20 F21

F22 F23 F24

AC INPUT

CONTROL

POWER

DC INPUT ON

ON

Mute(speaker)

Speaker

LightOn/Off

Displaypanel

ALARM key(#1997)

AUDIO

SUBSCRIBERS

Power

KB0Control

AC DCLow

Battery Major Minor

D i a g n o s t i c s a n d B u i l t - I n


F3

F6

F9

F12

F15

F18

F21

F24

18

17

5

J5

16

tion.

w e

1 2 3

4 5 6

7 8 9

* #0

ABC

JKLGHI

PRS TUV

DEF

MNO

WXY

HOLD

TRAN

HOOK

F1 F2

F4 F5

F7 F8

F10 F11

F13 F14

F16 F17

F19 F20

F22 F23

AC INPUT

CONTROL

POWER

DC INPUT ON

ON

AUDIO

SUBSCRIBERS

7

6

5

4

3

2

1

33 34 29 30 31 32 28 27 26 25 24 23 2022 21 19

1141335 12119

88

10

J4J3J2J1

F r o n t P a n e l I n d e x

Click the number or area for a detailed explana


Ite

1 RS 200 is operating

2 RS diagnostics and Alarm console (known

3 e AC INPUT connector.

4

5

ower is on standby while AC power is perates from the DC power.perates from the DC INPUT. The power

us replacing the AC power.

6 (MPS). e optional DC INPUT, enabling the

7

n t s

w f

m Component Function

POWER Indicator (Green) Lights to indicate that AC or DC power is supplied and the CD

CONTROL Connector(RS-232E)

Enables communication via an ASCII terminal. Connects to CDas KB0) PI interface.

AC INPUT ON Switch Turns the CDRS 200 on when the AC power is connected to th

AC INPUT Connector Connects the AC power cable from an AC power socket.

DC INPUT ON Switch

Connects the CDRS 200 unit to the optional DC power. This psupplied. In the event of the AC power failure the CDRS 200 oIf the AC power is discontinued, the CDRS 200 automatically oprovided by the DC INPUT is fed into the CDRS 200 circuit, th

DC INPUT Connector

Connects the optional DC power from the Main Power SourceIf an AC power failure occurs, the CDRS 200 is powered by thCDRS 200 system to operate continuously.

AUDIO Connector Connects the handset or headset to the cabinet.

F r o n t P a n e l C o m p o n e


8, 9 the cabinet, refer to Chapter 5 of the

10

11-1 directly to the cabinet, refer to Chapter 5 of

16

s for dial numbers or telephony features.number, by using a pre-defined key, also ng a number or dial commands, the

2.

17 recording the key functions manually.

18 status, fault codes, etc. When messages and the equipment generic name.

19-2 same for each keyset system-wide. These be changed, system-wide, by the system

Ite

s

w g

SUBSCRIBERS Terminals

Enables fast connection of three telephone stations directly to CDRS 200 Installation Manual.

Ground Terminal Connects ground wire.

5 I/O Connectors J1-J5

Enable connection of subscriber, trunk and wireless equipmentthe CDRS 200 Installation Manual.

F1 through F24 Programmable (DSS) Buttons

Twenty four programmable function buttons with LED indicatorProvides a shortcut to a string of dial commands or telephone known as a DSS (Direct Station Selection) key. Instead of dialiprogrammed function key is pressed.See “Programming: Programmable Keys (F1-F24)” on page 14

F1 through F24 Function Button Directory

Directory of programmable function keys (F1 through F24) for See “Programming: Button Labeling (F1-F24)” on page 148.

Display panelLCD Panel with 2 lines and 40 characters each.Displays messages, functional information, alarms, equipmentare not displayed, the display shows the current time and data

2 Fixed Function Keys

These buttons are programmed during installation, and are thekeys cannot be programmed from the telephone, and can onlyadministrator.


F r o n t P a n e l F e a t u r e


19

R key, Speaker key, or hookswitch) is used

key will disconnect the call.

k” condition of keyset station. Off-Hook has radle. Off-hook provides the dial tone,

ook” condition of keyset station. On-Hook on its cradle.

(SPKR) to operate as an On/Off switch.

20

ER key or Transfer key) is used to connect

al dialed subscribers. Allows the user to l, or establish a 3-way conference. the Transfer key. When using Transfer, sfer the call, or activate a feature. Transfer

ng: music, ring-back tone, busy tone or

21 answer any ringing station in your Pickup -UP] key.

Ite

n t . )

w h

HOOK

The [HOOK] key (default dial number #120, also known as SPKfor making calls, receiving calls and disconnecting calls.

• When the key LED is lit: You are connected. Pressing the lit • Disconnecting calls: Press the lit [HOOK] key.

When pressed as a first key in a sequence indicates an “off hoothe same effect as lifting an home telephone handset from its cwhich then enables you to dial or activate a feature.When pressed as the last key in a sequence indicates an “on hhas the same effect as replacing the home telephone handset

Note: See your system administrator to program HOOK

TRANS

The [TRANS] key (default dial number #122, also known as XFbetween subscribers. When pressed, connects an incoming calling subscriber to locspeak with a called local subscriber before transferring the calWhile engaged on a call you can activate a feature by pressingspecial distinctive dial tone is heard, enabling you to either tranputs the second party on Hold and provides one of the followino sound at all, as defined system-wide. See “Transfer” on page 183.

PICK UPGroup Call Pickup (default dial number: #181 or 76) is used toGroup. The call connects immediately upon pressing the [PICKSee “Pickup: Group, Directed” on page 141.


F r o n t P a n e l F e a t u r e s ( c o


22

ty (subscriber) on Hold while another call is : music, ring-back tone, busy tone or no

23-2 call

25

26

27 ed in the CDRS 200.

28 ed in the CDRS 200.

29 e cabinet.

Ite

n t . )

w i

HOLD

[HOLD] key (default dial number #171) is used for placing a parmade or received. The held party can hear one of the followingsound at all, as defined systemwide.See “Hold” on page 96.

4Volume Buttons

Used to adjust:• Handset/headset levels during conversation• Ringer level while listening to the ringtone during an incoming• Scrolls display lists

MSG Indicators • Flashes at a fast rate in sync with the ring of the keyset.• Flashes at a slow rate to indicate that a message is waiting.

Dial Pad (Key Pad) Used to dial to subscribers and for dialing operational codes.

MINOR Indicator (Red) Lights to indicate that a minor alarm condition has been detect

MAJOR Indicator (Red) Lights to indicate that a major alarm condition has been detect

AC Indicator (Red) Lights to indicate that the AC power is not being supplied to th




30 e cabinet.

31 tion or non-existent. This LED is also lit y voltage is not connected.

32

33

34

35

Ite

n t . )

w j

DC Indicator (Red) Lights to indicate that the DC power is not being supplied to th

LOW BAT Indicator (Red)

Lights to indicate that the DC supply voltage is below specificawhen the CDRS 200 operates on AC power and the DC suppl

Speaker Transmits alarm alert tones and keyset electronic rings.

MUTE (speaker) Pushbutton Mutes the speaker while pressed.

LIGHT Pushbutton

Toggles (on/off) the light of the:• ALARM LEDs• Keyset display panel

Handset Cradle and Handset PTT Button

Supports the handset. Push To Talk (PTT)

• Pressing this pushbutton activates the microphone.• Releasing mutes the microphone.




Mak directly from the dial pad.D not lit) and listen for the ringback tone.

Recans

, or pressing any flashing key (F1-F24).

Disc

Spesub

Mutmic

Diasub feature

Diasub

umber. begin.

r e s

w k

Action How to do it

ing calls

To place a call do any of the following:• Lift the handset and dial from the dial pad.• Lift the handset, press [HOOK], listen for the dial tone, and begin dialing• Lift the handset, press any programmable button F1-F24 that is idle (LE

See “Making Calls: External and Internal” on page 111.

eiving and wering calls

Lift the handset and answer the call by pressing the flashing [HOOK] keyThe caller ID is displayed on the top line.See “Receiving Calls / Answering Calls” on page 154.

onnecting calls Press the lit [HOOK] key.See “Speak/Headset/Handset (HOOK)” on page 171.

aking to scribers Press PTT switch on operator’s handset and talk into the microphone.

ing the rophone Release the PTT switch on operator’s handset.

ling an internal scriber number

Dial the required number and listen for ringback tone.Upon hearing a ringback tone, wait for answer or activate any required (Leave Message, Camp on, Voice page, etc.).

ling an external scriber number

Connect to an external line, usually by dialing 9, then dial the required nIn some systems an outside dial tone must be heard before dialing can

B a s i c T e l e p h o n y F e a t u


Redpho

RinAdju

volume keys:

Cal

transfer an external call to a busy internal

wer).

lly returns to you after a predetermined

To cTran

hone (for example, when a wrong number

CONNECT message.

c o n t . )

w l

ialing to last ne number Press * (See “Last Number Redial” on page 110)

g Tone Volume stment

Adjust the volume of the ring tone and handset by using the or • Handset/headset levels during conversation• Ringer level while listening to the ringtone during an incoming call

See “Audio Level Adjustment” on page 21.

l Transfer

See “Transfer” on page 183.You can transfer an internal call to an internal subscriber. It is possible tosubscriber.

1 Press [TRANS]; the DIAL message appears.2 Dial the desired phone number (it is not necessary to wait for an ans3 Press [HOOK] to disconnect.

Note: A call transferred on Busy or on No Answer will automaticaperiod, accompanied by an appropriate message.

ancel Call sfer

Before disconnecting the call and before the called subscriber lifts the phas been dialed) do the following:

1 Press [TRANS]; the call returns to the operator accompanied by a RE2 To transfer the call again, repeat the call transfer procedure.

Action How to do it

B a s i c Te l e p h o n y F e a t u r e s (


Contranan isub

or announces the calling party to the

ollowing:

cted to the called subscriber.ok, the call is returned to you.

3-W

nd wait for an answer.re connected in a conference and you will

Cal

the ring tone from the called subscriber is

XXX is the number of the calling

( c o n t . )

w m

sultation before sferring a call to nternal scriber

Note: Used, for example, when a user requests to transfer a call,called subscriber.

To speak with the called subscriber before transferring the call, do the f1 Press [TRANS].2 Dial the phone number and wait for answer.3 If the called subscriber accepts the call, disconnect. The call is conne4 If the called subscriber rejects the call, and replaces the phone on ho

ay Conference

See “Broker/Consultation/3-Way Conference Call” on page 36.If you want to add an additional party to a call in progress:

1 Press [TRANS].2 Dial the number of the additional party (local or outside subscriber) a3 After getting the answer, press again [TRANS]. All three subscribers a

see the following message:

YYYY 3WAY XXXXwhere: XXXX represents the phone number of subscriber AYYYY represents the phone number of subscriber B.To disconnect the last connected party, press again [TRANS].

l Pickup

See “Pickup: Group, Directed” on page 141.You can answer to a no answer call destined to a local subscriber whilestill heard:

1 Press [PICK-UP]. You will see the message ANSWER XXXX, where Xsubscriber.

2 Answer the calling subscriber.

Action How to do it

B a s i c T e l e p h o n y F e a t u r e s


Cal

held party can hear one of the following: e. heard.rsation is ended, press [HOLD] and speak

( c o n t . )

w n

l Hold

See “Hold” on page 96.You can put a call on HOLD while another call is made or received. Themusic, reorder tone, busy tone or no sound at all as defined system-wid

1 Press [HOLD]; the HOLD button LED lights and a confirmation tone is2 To resume the first conversation placed on hold after the new conve

with the waiting party.

Action How to do it

B a s i c T e l e p h o n y F e a t u r e s

Acc FlexSet CDRS 200 User Guide

lay Message Key LEDAccou

When are priCall Aof statcan bedate anCode iAccou

To act1. Pre A C C O U N T #

U N T N U M B E R O N2. Dial

3. A C C O U N T #nnnn O N

4. T K / T K G / L I BO N

count numbersplayed when is used)

ount C

Press

Dial ex

Note:

ode - As Required 1

Dispnt Code - As Required #1990

your company is equipped with a Call Accounting System, call statistics nted through the Station Message Detailed Records (SMDR) report. The ccounting System is defined system-wide and among the various types istics that the report gives is cost monitoring or pulse metering, which assigned to a particular client account number. The printout includes the d time that the conversation took place. When activated, the Account s useful in facilitating billing by individuals regardless of Client nt.

ivate Account Code from idle:ss [ACCOUNT CODE] or dial feature code #1990. E N T E R

A C C O the account number.

outside line key or dial the access code for an outside line. E N T E R

ternal number. E N T E R

Last Number Redial code, Saved Number code or Speed Number (Public or Private Library) can also be used instead of an outside line, where applicable.

n = Ac(not diVFAC

Accoun FlexSet CDRS 200 User Guide

lay Message Key LED

To act

1. Pre A C C O U N T #U N T N U M B E R O N

2. Dial A C C O U N T #nnnn O N

3. List I R M E DO N

4. Con N N E C T (trunk #)O F F

No

1. In de during a conversation without placing th

t Code - As Required 2

Disp

ivate during an incoming or outgoing call:

ss [ACCOUNT CODE]1 or press [TRANS]* and dial feature code #1990. E N T E RA C C O

the account number. E N T E R

en for the confirmation tone. C O N F

tinue the call or press [HOOK]. R E C O

te: Depending upon your system definition, up to 16 digits are available for account numbers. Only one account number entry is allowed for a single call. Any additional number will show the message “ALREADY SET”. If you dial a wrong account number (when VFAC is installed in your system), the error message “PASSCODE FAIL” will appear.

some systems, when defined system-wide, pressing a button enables to enter an Account Coe caller on hold.

Acc FlexSet CDRS 200 User Guide

lay Message Key LEDAccou

The foCode i

To ma1. Dial

2. Dial

3. Dial

To red1. Dial

2.

To1.

2.

To1.

2.

ount C

Dial ac

redial Press

Dial ac

dial a Dial sp

Dial ac

ode - Forced 3

Dispnt Code - Forced

llowing procedures describe placing calls when the Forced Account s required.

ke an external call: external line access code or press outside line key or press speed key.

account number.

external number.

ial the last number: the Last Number Redial feature code #143 or press or press [LAST NUMBER].

count number.

a saved number:[SAVED] or dial Saved Number feature code #196.

count number.

public or private speed call number:eed call library number or press speed key.

count number.

AC FlexSet CDRS 200 User Guide

lay Message Key LEDACD &

A matic call distribution. The ACD/U Call Distribution Systems improve in ndling a large volume of incoming ca ourage callers to wait rather than ri

T f the group. When all lines are in us outed to a predetermined telephone nu

C m wide defined rules. The most co as been waiting for a call for the lo ting staff. The UCD system au

e

D & UC

The

D Groups 4

Disp UCD Groups

n ACD/UCD group is a number of stations operating together for the purpose of autoCD groups form the building blocks for modern call centers. The Automatic/Uniformcoming call handling by queuing and routing callers. They are used in businesses halls. ACD/UCD systems prevent from giving busy tone to incoming callers. They enc

ng elsewhere.

he incoming calls are distributed among a group of agents. Agents can log in or out oe, an announcement plays for callers waiting in queue. If the queue is full, calls are rmber.

alls incoming to an ACD/UCD group are answered by free agents, according to systemmon ACD rule enables the longest waiting call to be answered by the agent who hngest period of time. UCD groups do not provide call distribution to the longest waitomatically delivers each incoming call to the next available agent.

following ACD/UCD features are available:

Feature Pag

Calls Waiting Display (ACD only). . . . . . . . . . . . . . 5Load ID - for ACD Group. . . . . . . . . . . . . . . . . . . . 6Log-In/Out - for a Single ACD Group . . . . . . . . . . . 8Primary Log-In - for ACD Group . . . . . . . . . . . . . 10Release/Resume from All Groups . . . . . . . . . . . . . 12Release/Resume from a single UCD Group . . . . . . 13Wrap-Up Code - for ACD Group (#1977). . . . . . . . 14Wrap-Up Time On/Off (#1976) . . . . . . . . . . . . . . . 15



This fefor any

To vie1. Pre A C D #

A I T I N G C A L L O N

2. Dial W A I T . nnnacd # ) O F F

3. List

No

To vieTfe F L A S H I N G

1. W A I T . nnnacd# )

Number of waiting calls

D & UC

he CALature c

Press

Note:

D Groups: Calls Waiting Display (ACD only) 5

Disp UCD Groups: Calls Waiting Display (ACD only) #1982

ature provides you with the ability to view the number of calls waiting ACD group.

w the number of waiting calls for any group while in idle:ss [CALLS WAITING] or dial feature code #1982 E N T E R

A C D W

any ACD group number. C A L L SA C D (

en for the confirmation tone.

te: To program a [CALLS WAITING] key, use feature code #1982.

w the number of waiting calls for a specific group:LS WAIT ACD # Key LED flashes when calls are waiting. This

an be used in any call state, including while in conversation.

the flashing [CALLS WAITING ACD#] key. C A L L SA C D (

To program a [CALLS WAITING ACD #] key, use feature code #1982, followed by the specific ACD group number.

nnn =



This fethe sysregisterequirenumbelast grgroup

To Loa1. Pre I D

I D O N

2. Dial I D xxxxI D O N

3. I R M E DO F F

number

D & UC

Listen

Note:

D Groups: Load ID - for ACD Group 6

Disp UCD Groups: Load ID - for ACD Group #1973

ature enables the system to identify the ACD group agent when joining tem for the first time during a session. Once your ID number is red in the system for the first time, you can join as many ACD groups as d. As long as you are logged into at least one ACD group, your ID r will remain in the system. However, once you have logged out of the oup, your ID number will be erased from the system. Entering an ACD requires reloading your ID.

d your ID Number:ss [LOAD ID] or dial feature code #1973. E N T E R

L O A D

your ID number (4 digits). E N T E RL O A D

for the confirmation tone. C O N F

Only one ID number is allowed per station, any additional Load ID replaces the current one. The ID number can be changed as many times as needed. You can load a different ID while logged in. This may be applicable if another agent takes over your station and wants to continue operating it without logging in.

X = ID

ACD & FlexSet CDRS 200 User Guide

lay Message Key LED

To loa1. Pre

app I D xxxxI D O N

2. DialID n

3. List I R M E DO N

UCD Groups: Load ID - for ACD Group 7

Disp

d another ID number:ss [LOAD ID] or dial feature code #1973. Your current ID number (xxxx) ears on the display. E N T E R

L O A D your new ID number (4 digits). As the new ID number is entered, the old umber disappears from the display.




This fegroup.

To log1. Pre A C D #

O F F

2. Dial I G N ( acd# ) I D : xxxx O F F

3. Dial N ( acd# ) I D : xxxx O N

4. List

To1. A C D #

O N

2. I G N ( acd# ) I D : xxxx O N

3.

4.

number (displayed only when required)

D & UC

Note:

log-o Press

Dial yo

Dial ca

Listen

See N

D Groups: Log-In/Out - for Single ACD Group 8

Disp UCD Groups: Log-In/Out - for Single ACD Group #1974

ature is used when an ACD group member joins or leaves an ACD A user can simultaneously be a member of numerous ACD groups.

-in to a single group:ss [LOG-IN/OUT] or dial feature code #1974. E N T E R

L O G I N

your ACD group number. D E A S SL O G I N

activation code . A S S I GL O G I N


When an ACD/UCD ID is required and Log-In is attempted, the display will show: N O I D

L O G I N

ut from a single group:[LOG-IN/OUT] or dial feature code #1974. E N T E R

L O G I N

ur ACD group number. D E A S SL O G I N

ncellation code .

for the confirmation tone.

otes on next page.

X = ID


lay Message Key LED

NotE D O U T

O F F

UCD Groups: Log-In/Out - for Single ACD Group 9

Disp

es:1) When you log-out from all the ACD groups the LOG-IN/OUT LED is extinguished and your ID number is erased from the L O G G

system. The display shows:

2) When logging-in or out from additional groups, the above procedures are repeated as many times as needed.

3) If you log-out from your primary group using this feature code, you also log-out as primary, so the group is no longer marked as primary (see page 10).

4) The LOG-IN/OUT key can be programmed with #1974 plus an ACD group number to use the key as an on/off switch for that group.



This feother gprimarOnly wreceiv

No

To log1. Pre A C D #

O F F

2. Dial R Y ( acd# ) I D : xxxx O F F

3. N ( acd# ) I D : xxxx O N

4.

number (displayed only when required)

D & UC

Dial ac

Listen

Notes

D Groups: Primary Log-in (ACD only) 10

Disp UCD Groups: Primary Log-in (ACD only) #1442

ature allows defining one of your ACD groups as having priority over roups of which you are a member. Once you have logged in to your y group, waiting calls are always routed to you from this group first. hen no more calls are waiting on the primary group queue, do you

e calls from your other groups.te: If you did not define any group as primary or logged out from the

primary group, then the first group you logged into (see page 8) is defined as primary by the system.

-In to the Primary Group:ss [PRIMARY LOG-IN] or dial feature code #1442. E N T E R

L O G I N

your ACD group number. P R I M AL O G I N

tivation code . A S S I GL O G I N


:1) Some ACD/UCD groups may require you to define an ID number before logging in to the group (see page 6).

2) Only one group can be marked as your primary group. When you log in again on a different group as primary, the previous primary log-in is overridden.

3) The PRIMARY LOG-IN key can be programmed with #1442 plus an ACD group number to use the key as an on/off switch.

4) On logging in to mark a group as primary, you are also logged in as a member of the group (see page 8).

X = ID


lay Message Key LED

To LogThe page

No

UCD Groups: Primary Log-in (ACD only) 11

Disp

-Out from the Primary Group:procedure is the same as logging out from a single group (see previous ), except that the primary ACD group number is entered.

te: After logging out so the group is no longer marked as primary by using this feature, you remain logged in as a member of the group (see page 8).



You cayou arACD/Ureleasecall w

To rele1. Pre M E D A L L

O F For

Dial S E D A L LO N

2. List

To1. S E D A L L

O N

M E D A L LO F F

2.

R I D L E O N L Y O N

D & UC

resum Press

or

Dial fe

Listen

Note:

D Groups: Release/Resume From All Groups 12

Disp UCD Groups: Release/Resume From All Groups #1975

n temporarily self release from all of the ACD/UCD groups of which e a member. This feature also allows you to resume connections with the

CD groups from which you have been released. You are automatically d from all the groups of which you are a member if you do not answer a

ithin a predetermined time (system-wide defined).

ase from all ACD/UCD groups:ss [RELEASE ALL] key. R E S U

feature code #1975 followed by activation code . R E L E A


e connection with all ACD/UCD groups (from idle):the lit [RELEASE ALL] key. R E L E A

ature code #1975 followed by cancellation code . R E S U


Any attempt to resume, while not in idle, is refused. The E R R OF R O Mfollowing message appears:



When UCD g

To lea1. Pre H U N T G R . #

S E H U N T

2. Dial

3. Dial M E DO F F

4. List S E DO N

To retu1. H U N T G R . #

S E H U N T2.

3. S E DO N

4. M E DO F F

D & UC

Press

Dial yo

Dial ca

Listen

Note:

D Groups: Release/Resume From a UCD Group 13

Disp UCD Groups: Release/Resume From a UCD Group #1991

your station is a member of a UCD group, you may temporarily exit the roup and then rejoin when required.

ve a single UCD group:ss [RELEASE HUNT] or dial feature code #1991. E N T E R

R E L E A

your UCD group number.

activation code . R E S U

en for the confirmation tone. R E L E A

rn to a single UCD group:the lit [RELEASE HUNT] or dial feature code #1991. E N T E R

R E L E Aur UCD group number.

ncellation code . R E L E A

for the confirmation tone. R E S U

The [RELEASE HUNT] key can be programmed with the feature code (#1991) plus the relevant UCD group number to use the key as an on/off switch.



After acan becustominformsystem

To act1. Pre C O D E

- U P C O D E O N2. Dial

3. List I R M E DO F F

D & UC
D Groups: Wrap-Up Code (ACD only) 14
Disp UCD Groups: Wrap-Up Code (ACD only) #1977

n ACD incoming call has been completed, information about the call sent to the CCM. This information might include whether or not the er is satisfied, or the origin of an incoming call. The types of ation that can be sent to the CCM and the relevant codes are defined -wide. (See your ACD supervisor for a list of codes).

ivate the Wrap-Up code:ss [WRAP-UP CODE] or dial feature code #1977. E N T E R

W R A P the required Wrap-Up code (4 digits).


List of Wrap-Up Codes

Wrap-Up Code Meaning



The Wtime-odetermto utiliWhen - U P T I M E

To act1. Pre - U P O F F

O F For

Dial - U P O NO N

2. List

To1. - U P O N

O N

2. - U P O F FO F F

D & UC

cance Press

or

Dial fe

Listen

D Groups: Wrap-Up Time On/Off 15

Disp UCD Groups: Wrap-Up Time On/Off #1976

rap-Up Time feature provides an idle ACD/UCD group member with a ut period between consecutive group calls. The time-out period is ined for each group on a system-wide basis. This feature allows an agent ze the Wrap-Up code without interfering with outside calls.in Wrap-Up state, the display shows: W R A P

ivate Wrap-Up Time:ss [WRAP-UP TIME]. W R A P

feature code #1976 followed by activation code . W R A P


l Wrap-Up Time:the lit [WRAP-UP TIME]. W R A P

ature code #1976 followed by cancellation code .

for the confirmation tone. W R A P

Act FlexSet CDRS 200 User Guide

lay Message Key LEDActiva

Use thThe foSee yoThe accode, o

ivation
Code ¸ 16
Disption Code #11 or # 1 or 1

e Activation code as required when programming features. llowing symbol in this manual indicates an activation code: ur system manager, as to which activation code is used in your system.tivation code can be entered by dialing or programming a key with the r adding the code to the program of a feature key.

Ala FlexSet CDRS 200 User Guide

lay Message Key LEDAlarm

This fe

To exa1. Pre

2. Presof etech

3. Pre

- Display Elements

Wco

TA

location

ault serial number

A L A R M

type of fault

rm (Au

hen an ndition

he Majolarm La

BLSTE

thorized Attendant) 17

Disp (Authorized Attendant) #1997

ature allows the attendant to identify and examine system Alarms.

mine Alarm list:ss [ALARM] or dial Access Code #1997. A L A R M

s Volume-UP to scroll through the alarm numbers and make a note ach alarm number. (These numbers should be reported to the service nician; see next page).

ss [HOOK] to release.

Alarm Message - LED Status Alarm Message

ALARM key is programmed, the LED status indicates the following s:

r/Minor Alarm lamps lit to indicate alarm condition, see “Table of mps and Pushbuttons” on page 19.

OFF: No AlarmsINKING: Alarm condition has occurred

ADY ON: Alarm conditions remains but has been examined by the attendant

f

Alarm (A FlexSet CDRS 200 User Guide

lay Message Key LED

Tyo

Fa

Action

60 s malfunctioning and e.

61 uires immediate service cord will be lost.

Oth hnician.

uthorized Attendant) 18

Disp

Table of Displayed Alarm Types

pe f ult

Description

Data Terminal Ready (DTR) not sent. SMDR printer irequires servic

SMDR backup buffer has reached 75% of its capacity. Only 25% of the number of records defined system-wide can now be accommodated in the space remaining.

The printer reqor the SMDR re

er See next page Call service tec


lay Message Key LED

play (on/off)

ringer

he CDRS 200 is operating

d to the cabinet, or that the AC

d to the cabinet, or that the DC

Normal indication when the ltage is not connected


Disp

Table of Alarm Lamps and Pushbuttons

Feature Color Function

LIGHT Pushbutton

Toggles the lighting of the ALARM lamps and keyset dis

MUTE (speaker) Pushbutton

Pressing this pushbutton mutes the alarm speaker alert

Speaker Loudspeaker for alarm alert tones and keyset electronic

POWER Indicator

Green Lights to indicate that AC or DC power is supplied and t

AC Indicator Red Lights to indicate that the AC power is not being supplieline is unplugged

DC Indicator Red Lights to indicate that the DC power is not being suppliesource is unplugged

LOW BAT Indicator

Red Lights to indicate that the DC supply voltage is too low. CDRS 200 operates on AC power and the DC supply vo


lay Message Key LED

detected in the CDRS 200

detected in the CDRS 200


Disp

MAJOR Indicator

Red Lights to indicate that a major alarm condition has been

MINOR Indicator

Red Lights to indicate that a minor alarm condition has been

Feature Color Function

Au FlexSet CDRS 200 User Guide

lay Message Key LEDAudio

The auteleph

To adj

• Pres

• Pres

The spindepe

• Han S T V O L . yyyy

rece•

5 speaker and music volume level 0 to MAX = 15) 24dB range

handset volume level 0 to MAX = 7) 12dB range

dio Lev

Ring LSee “R

el Adjustment 21

Disp Level Adjustment

dio level adjustment is used to control the sound that emanates from the one’s loudspeaker and handset.

ust audio level:

s to increase volume.

s to decrease volume.

eaker, background music and handset each has its own audio level and is ndently influenced by volume keys as follows:

dset/Headset: When conversing through the handset or headset, H A N D

iver volume can be adjusted.evel: Allows you to define how the telephone will ring. ing Adjustment” on page 159.

x = 0-1(MIN =

y = 0-7(MIN =


lay Message Key LEDAuto A

The feused toautomansweTo act1. Pre A N S W E R O F F

O F For

Dial A N S W E R O NO N

2. List

CAUTIO

To1. A N S W E R O N

O N

A N S W E R O F FO F F

2.

to Answ

cance Press

or

Dial A

Listen

er On/Off (for Headset) 22

Dispnswer On/Off (for Headset) #138

ature is designed for users operating in headset mode. This feature can be answer all incoming calls automatically. Incoming calls to your station

atically connect after a predetermined number of rings so that you can r the call immediately. ivate Auto Answer:ss [AUTO ANSWER]. A U T O

feature code #138 followed by activation code . A U T O


N ! Leaving your work station while Auto Answer is activated causes your station to answer incoming calls. All conversations in the room can be heard. A trunk call trapped in Auto Answer could lock up the trunk until released by the system.

l Auto Answer:the lit [AUTO ANSWER] A U T O

uto Answer code #138 followed by cancellation code . A U T O



lay Message Key LEDAuto S

When phonethe othnumbeexchanthe neestationBoth sSet Rea rever

To1. A T E

S O U R C E N O . O N2.

3. A T E P A S S C O D E O N

4. I R MO N

5. isplay of thece number O F F

To1.

1 2 3

4 5 6

7 8 9

* #0

ABC

JKLGHI

PRS TUV

DEF

MNO

WXY

HOLD

TRAN

HOOK

F1 F2 F3

F4 F5 F6

F7 F8 F9

F10 F11 F12

F13 F14 F15

F16 F17 F18

F19 F20 F21

F22 F23 F24

AC INPUT

CONTROL

POWER

DC INPUT ON

ON

AUDIO

SUBSCRIBERS

on

- Dial Number- Keyset Definition- COS- Programmable keys- Private Library- Message indication- Group membership- Personal Directory

Source Station(Passcode)

Swapping:

t Relocaten from the

tion station

station'se to be

to Set R

activa Press

Dial yo

Dial yo

Dial ac

The st

rever Repea

WARN

elocate: Permanent 23

Dispet Relocate: Permanent

defined for permanent relocation, this feature enables you to swap s within the same Coral system by assigning one FlexSet the profile of er FlexSet or CDRS keyset, and vice versa. All the phones' properties, ring, programmable keys, membership in groups, etc. are automatically ged. This feature facilitates the phone relocation procedure, eliminating d for traditional phone moves that involve physical disconnection of the wires and reconnection at another location.ource and destination phones (see figure) should be keysets. The Auto locate is activated at the destination station. The phone swap holds until se swap is performed.

te from the destination location:[AUTO SET RELOCATE] or dial the Auto Set Relocate feature code. R E L O C

E N T E R

ur (source) station number.

ur (source) passcode (4 digits). R E L O CE N T E R

tivation code (no confirmation tone is heard). C O N F

ation initializes with the source profile. idle d sour

se the phone relocation:t the above procedure from your original source location.

ING: See warning on (see page 24).

DestinatiStation

1. Auto Se activatio Destina

2. Source passcod entered


lay Message Key LEDAuto S

When of youextens(sourcwith aplace, vice veThe Athe stotempoyour CSet Reis autoal••

ToRR

to Set R

ready s Autom Exchanprofile

activaepeat thelocate

WARN

elocate: Temporary 24

Dispet Relocate: Temporary

defined for temporary relocation, this feature allows a temporary move r extension from one location to another, while preserving your ion's original setup. Activating Auto Set Relocate exchanges all of your e) phone's programmable keys, numbering, membership in groups, etc. nother (destination) phone within the same Coral system. As this takes the source phone acquires the full profile of the destination phone, and rsa.

uto Set Relocate spares you the inconvenience of having to re-enter all red speed numbers and to reset previously defined features at your rary location. This feature enables you to use any FlexSet available from oral system while keeping your unique extension dial number. The Auto locate is activated at the destination station. The temporary phone swap matically reversed at midnight. Reactivating Auto Set Relocate at the

wapped destination station causes:atic cancellation of the first relocationge of the new (third user's) phone profile with the destination phone

te from the destination (your new) location:e activation procedure described on the (see page 23) for “Auto Set

: Permanent”.

ING: When invoking the Auto Set Relocate feature, incorrect information may be sent to the local Emergency or E911 Center. Before activating this feature, contact your local system administrator to ensure that your new and current system profiles are compatible with the E911 (Emergency) Center.

Auto Se FlexSet CDRS 200 User Guide

lay Message Key LED

To can1. Pre A T E

S O U R C E N O . O N2. Dial

new

3. Dial A T E P A S S C O D E O N

4. Dial I R MO N

5. The isplay of thece number O F F

t Relocate: Temporary 25

Disp

cel from the destination (your new) location:ss the lit [AUTO SET RELOCATE] or dial Auto Set Relocate feature code. R E L O C

E N T E R your (source) station number (the number that is now displayed at your location).

your (source) station passcode (4 digits). R E L O CE N T E R

cancellation code (no confirmation tone is heard). C O N F

station initializes with the source profile. idle d sour

Bo FlexSet CDRS 200 User Guide

lay Message Key LEDBoss G

A ns may or may not simultaneously ri tations when a call arrives and can th can be either transferred to any gr up member can join a conversation fo t only when the original group m sation when allowed system-wide, an

In 149.

T s.

T

ss Grou
p 26
Disproup

Boss Group is a number of stations operating together in which the individual stationg, as defined by the system per Boss Group. The appropriate line key flashes at all sen be answered by any group member. When set to ring at a specific station, the calloup member or picked up by any group member when not in exclusive hold. Any gror ‘1A2’ or 3-way conversation by pressing the appropriate illuminated LINE key, buember is not in privacy mode. Additional members can join to make a 4-way converd none of the three participants have Privacy on.

order to program a line key, see “Programming: Boss Group Line Key” on page

he maximum number of lines available for your group is defined on a per group basi

he following Boss Group pages are subdivided into the topics listed below:

Feature PageProgramming Exclusive Hold . . . . . . . . . . . . . . . 27Programming Privacy . . . . . . . . . . . . . . . . . . . . . 28Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32



As a Bmode.telephcancelBoss G

To act1. Pre X C L . H O L D

O F For

Dial S I V E H O L DO N

2. List

To1. S I V E H O L D

O N

X C L . H O L DO F F

2.

ss Grou

cance Press

or

Dial E

Listen

p: Programming Exclusive Hold 27

Disproup: Programming Exclusive Hold #187

oss Group member, you can put your telephone into Exclusive Hold This ensures that a call placed on hold can be retrieved only at the one where Exclusive Hold was originally placed. If Exclusive Hold is led, the call put on hold can be retrieved by any other member of your roup. The feature can be utilized for a specific call or for all calls.

ivate Exclusive Hold for all calls:ss [EXCLUSIVE HOLD]. N O N E

Exclusive Hold feature code #187 followed by activation code . E X C L U


l Exclusive Hold for all calls:the lit [EXCLUSIVE HOLD]. E X C L U

xclusive Hold feature code #187 followed by cancellation code . N O N E




As a Bprevenconver

To act1. Pre I V A C Y

O F For

Dial C YO N

2. List

To can1. C Y

O N

I V A C YO F F

2.

ss Grou

Press

or

Dial P

Listen

p: Programming Privacy 28

Disproup: Programming Privacy #186 or #6

oss Group member you can put your telephone into privacy mode. This ts other stations within your Boss Group from accidentally joining your sations.

ivate Privacy for all calls:ss [PRIVACY]. N O P R

Privacy feature code #186 followed by activation code . P R I V A


cel Privacy for all calls:the lit [PRIVACY]. P R I V A

rivacy feature code #186 followed by cancellation code . N O P R




Calls acriteriacalls aInternapage 4numbeUNA/cextern• All C D A L L

Forwdestistill

• Bus D B U S Y

• D N O A N S

• D T I M E D

Period From To

External calls

ss Grou

ForwarBoss G No AnsForwaryour Brings. TimedForwarperiod two sepbetweesecretaperiods

p: Call Forward 29

Disproup: Call Forward

rriving at your boss group can be forwarded, according to certain , to ring at various destinations.The system can distinguish between

rriving from an internal or external source when forwarding. Calls from l and External sources can be forwarded to different destinations (see 3). Possible forward destinations are operator, station/group, external r via public and private speed call library, DVMS pre-recorded message, entral bell, group call, or network number (and the Boss Group itself for al calls). (see page 30) for forwarding procedure).alls ( E ) F Wards all your incoming Boss Group calls to a selected destination. The nation can call back or return calls to your group, and outgoing calls can be placed from within the group.y ( E ) F W

ds your incoming boss group calls to another destination when your roup lines are all busy.wer ( E ) F Wds your incoming Boss Group calls to another destination when none of oss Group lines has been answered within a system-defined number of

( E ) F Wds your incoming Boss Group calls to another destination, for a time determined by the system. The system defined time can include up to arate time periods, for example, between 12:00pm and 12:30pm and

n 6:00pm and 6:30pm, your calls can be forwarded to the group ry. Use the form on the right, to specify the system-defined time .

Time

1st

2nd

(E) =

Boss Gr FlexSet CDRS 200 User Guide

lay Message Key LED

To act

1. Pre D type

(Ca

2. Dial bD type

3. Dial b zzzzzD type

4. Pre

To can1. Pres

Forw D T Y P E

2. List

3. Dial b zzzzzD type

4. Dial bD type

5. Pre

No

ur boss group number or namerward destination

oup: Call Forward 30

Disp

ivate Call Forward:

ss the required [CALL FORWARD] key, or dial the appropriate Call Forward ( E ) F W

ll Forward External) feature code (see table on page 31).

your boss group number. bbbb( E ) F W

the destination number where calls are to be forwarded. bbbb( E ) F W

ss [HOOK].

cel Call Forward:s required [CALL FORWARD] key, or dial the appropriate Call Forward (Call ard External) feature code (see table on page 31). ( E ) F W

en for the dial tone.

your boss group number. bbbb( E ) F W

cancellation code . bbbb( E ) F W

ss [HOOK].

te: Should you hear a reorder tone, call forward is denied at your station (as defined by Class of Service). In order to use this feature, ask the attendant to activate Call Forward for your boss group.

b = Yoz = Fo


lay Message Key LED

oup: Call Forward 31

Disp

Boss GroupCall Forward Type

Feature Codes

Internal and External Calls

External Calls Only

ALL #168 #17707

BUSY #167 #17706

NO ANSWER #169 #17708

TIMED #1984 #17709



Makin1. Pre O F F

2. Dial O N

No

ReceivWhen x C A L L bbbbb

F L A S H I N G

1. Pre E R xxxxxO N

2.

ler number or name (see page 154)

r Boss Group number or nameTo

Ymreyo

1. yyyyy xxxxxO N

ss Grou

Answe

Note:

join a

ou can ember’order tou recei

Press

Both c

p: Using 32

Disproup: Using

g Calls:ss a free [LINE -nn] key.

required number.

te: The line key LED of all group members changes from off to steady on.

ing Calls / Answering Calls:line flashes and telephone rings or only line flashes: xxxx

ss the flashing [LINE -nn] key or, if phone rings, press [HOOK]. A N S W

r the call.

The line key LED of all group members changes from flashing to steady on.

x = cal

b = you group conversation:

join any group conversation when a line key is on. Except when the s station is set to privacy, in which case the message PRIVACY and a ne is heard. If another member has already joined the conversation, then ve the message ILLEGAL and a reorder tone is heard.

the lit [LINE-nn] key. B T O

onversing parties will hear the Break-In warning tone.


lay Message Key LED

Privac

Whiledone bcan bestationtempocomplas prev

No

oup: Using 33

Disp

y during a call: activate/cancel

on a call you can speak privately without other parties joining in. This is y using the Privacy key. The Privacy key turns the feature on and off and pressed as many times as necessary. Once Privacy is defined for your (all calls) the key LED remains illuminated, even if the key is pressed to rarily override the Privacy feature. However, when your call is eted the telephone returns to the permanent status, private or non-private, iously defined for all calls.

te: The Exclusive Hold key operates in the same manner as Privacy, except that the messages are relevant for Exclusive Hold.


lay Message Key LED

To pla

For anon pag

No S I V E H O L D

Pre H O L D xxxxxW I N K I N G

No

To tran

No

1. Pre X C L . H O L D

No H O L D xxxxxW I N K I N G

2. List

3. Info

To retu1. Pre E R xxxxx

W I N K I N GO N

oup: Using 34

Disp

ce a call on Exclusive Hold:

explanation of how Exclusive Hold operates see explanation of Privacy e 32. For programming Exclusive Hold see page 27.

te: If your telephone is not in Exclusive Hold mode for all calls, press E X C L U[EXCLUSIVE HOLD] before you press [HOLD].

ss [HOLD]. C A L L

te: The [LINE-nn] LED on hold remains steadily lit at all other system FlexSets.

sfer call to a group member (while in conversation):

te: If your telephone is in Exclusive Hold mode for all calls, press[EXCLUSIVE HOLD] before you press [HOLD].

ss [HOLD]. N O N E

te: [LINE-nn] LED on hold winks on all system FlexSets. C A L L


rm the party to whom you want to transfer on which line the call is held.

rn or pickup a call on Hold:ss the winking [LINE-nn]. A N S W

Bre FlexSet CDRS 200 User Guide

lay Message Key LEDBreak

This fecall.To bre1. Pre xxxxx

or

Pre yyyyy xxxxx

BothNo

x B U S Y xxxxx

To rele1.

ak-In

Press

Note:

35

Disp-In TRANS 3, #124

ature enables an authorized user to break into an established two-party

ak into a busy destination:ss [BREAK IN]. B U S Y

ss [TRANS] and dial Break-In code 3. B T O

conversing parties will hear the Break-In warning tone.te: When your phone is defined as an Attendant Console, the display will

show the number or name of both conversing parties: xxxx

ase Break-In (Break-Out):[HOOK].

To program a [BREAK-IN] key, use feature code #124.

Bro FlexSet CDRS 200 User Guide

lay Message Key LEDBroke

Your tfunctioby firsTransfdialedaction“Trans• Brok

privnot conv

• Con

•

•

•

ker/Co

While complethen re

3-Wayongoinconfer

Continaddinginto a mhardwa

Comballowsconfer

nsultation/3-Way Conference Call 36

Dispr/Consultation/3-Way Conference Call TRANS

elephone can be set up to use only one of the following three party ns, as defined through your Class Of Service. Each action is performed

t pressing the TRANS (transfer) key; however, for stations where Auto er is defined, transfer takes place as soon as the required number is . This takes effect only the first time transfer takes place. Subsequent s do require pressing TRANS as defined in this manual. See also fer to Held Call” on page 185.er call: This feature allows you to put a call on hold and then converse

ately with a third party, while switching between the two calls. The party in conversation is automatically put on hold and cannot hear any other ersation.

sultation call: This feature allows you to consult with a third party. consulting, the original caller is put on hold. After consultation is te the two original parties are reconnected and the consulted party is leased. Conference: This feature allows you to bring a third party into an g conversation. All three parties can converse in a three party ence.uous Conference: This feature allows an authorized user to continue participants to an established 3-way call, effectively turning the call ulti-party conference call (up to 6/15 members, depending on system

re).ination Consultation/Broker/3-Way Conference calls: This feature you to change a conversation from broker to consultation to 3-way ence by pressing the transfer key while in conversation. The first

Broker/C FlexSet CDRS 200 User Guide

lay Message Key LED

trantranpartwith

onsultation/3-Way Conference Call 37

Disp

sfer allows you to converse privately with a third party. The second sfer allows you to speak privately with the original party, while the third y is put on hold. The third transfer places you in a 3-way conversation all parties.


lay Message Key LED

All the

To act1. Pre

2. Dial

3. Pre

The

• Pr

or

• Pr

To act1. Pre

2. Dialcon

3. Pre


Disp

following features are activated during an established call:

ivate a Broker call:ss [TRANS]*.

the third party - wait for answer.

ss [TRANS] to alternate between parties (any number of times).

n either

ess [HOOK] in order to allow conversation between the two parties.

ess [FORCED RELEASE] to release all parties and press [HOOK].

ivate a Consultation call:ss [TRANS]*.

the number of the person you want to consult with, then when your versation is concluded

ss [TRANS] to return to the original call (the consulted party is released).


lay Message Key LED

To act1. Pre

2. Dial

eith

• Prca

or

• Pr

To add1. Dur

2. Dial

eith

• Prpa

or

• Prca


Disp

ivate 3-Way call:ss [TRANS]*.

the third party number. When the party answers

er

ess [FORCED RELEASE] to release the third party and to return to original ll (same as consultation call)

ess [TRANS] to connect all three parties.

members to a 3-Way Call (Continuous Conference):ing a 3-way call, press [TRANS].

the additional party number. When the party answers

er

ess [HOOK] to release the new party and return to the original conversing rties.

ess [TRANS] again to connect the new party to the Continuous Conference ll.


lay Message Key LED

To act1. Pre

2. Dial

3. Pre

4. Whecom


Disp

ivate combination of Broker/Consultation/3-Way Conference calls:ss [TRANS]*.

the third party number, wait for answer.

ss [TRANS] to put the third party on hold.

n you have concluded your private conversation, press [TRANS] to plete a 3-Way Conference Call.

Ca FlexSet CDRS 200 User Guide

lay Message Key LEDCall Fo

Calls adestinatimed)externpage 4numbeUNA/cextern• All C D A L L

destplacstati

• D B U S Y

• D N O A N S

• D B U S YD N O A N S

• N D E F

xternal Calls

ll Forwa

Busy: teleph

No Ando not

Busy/N your tnumbe

Undef station

rd 41

Disprward

rriving at your CDRS station can be forwarded to ring at various tions, depending on the state of the terminal (all, busy, no answer, . Your phone can distinguish between calls arriving from an internal or al source when forwarding (see “Internal/External Forwarding” on 3). Possible forward destinations are operator, station/group, external r via public and private speed call library, DVMS pre-recorded message, entral bell, group call, or network number (and the station itself for al calls) (see page 44 for forwarding procedure).

alls: Forwards all your incoming calls to a designated station. The ( E ) F W ination can call back or return calls to your telephone, and you can still

e outgoing calls from your telephone. A user pressing [HOOK] at a CDRS on with activated Call Forward All hears a distinctive dial tone.

Forwards your incoming calls to another destination when your ( E ) F W

one is busy.

swer: Forwards your incoming calls to another destination when you ( E ) F W

answer within a system-defined number of rings.

o Answer: Forwards your incoming calls to another destination when ( E ) F W( E ) F Welephone is busy, or when you do not answer within a predefined

r of rings.

ined: Forwards your incoming calls to another destination when your F W D U

is unplugged.

(E) = E

Call For FlexSet CDRS 200 User Guide

lay Message Key LED

• Tim D T I M E D

peritwobetwthe

riod From To

ward 42

Disp

ed: Forwards your incoming calls to another destination, for a time ( E ) F W

od determined by the system. The system defined time can include up to separate time periods, for example, between 12:00pm and 12:30pm and een 6:00pm and 6:30pm. Please use the form on the right, to document

system-defined time periods.

Time Pe

1st

2nd


lay Message Key LED

Interna

In ad riving from an internal or external sourc er, etc.), you can program your phon• For• For• For• ForThis

Po d private speed call library, DVMS prPo acilitating forwarding of internal ca n in Case 5 above.

Resultant Call Destination

Internal Calls Go To:

External Calls Go To:

Your own Station Your own Station

Destination X Destination X

Your own Station Destination Y

Destination X Destination Y

Destination X Your own Station

ward 43

Disp

l/External Forwarding

dition to the forwarding options detailed above, you can distinguish between calls are when forwarding. For each forwarding feature (forward all, when busy, on no answe to forward your calls as follows:ward internal and external calls to the same destinationward internal and external calls to different destinations ward internal calls only, while external calls continue ringing at your stationward external calls only, while internal calls continue ringing at your stationis demonstrated in the following table using the Call Forward All as an example:

ssible destinations for X are: operator, station/group, external number via public ane-recorded message, UNA/central bell, group call, or network number. ssible destinations for Y are the same as for X, plus your own station number, thus flls to another destination, whilst retaining external calls at your own station, as show

Forward Option

Case Call Forward All (#141) Set to:

Call Forward All External (#17702) Set To:

1 Feature not set and Feature not set

2 Destination X and Feature not set

3 Feature not set and Destination Y

4 Destination X and Destination Y

5 Destination X and Destination Y (Programmed as your own station)


lay Message Key LED

To ope1. Pres D type

O F Fcod

2. Pre D type xxxxxO Nforw

3. Dial

4. List

To can1. Pre D type xxxxx

O Ncod

2. Pre D type

call

3. Dial

No

ward Feature CodesInternal and External Calls

External Calls Only

#141 or #8 #17702#140 #17701

swer #142 #17703o r #147 or #2 #17705

ined #17717 N/A#1985 #17704

ward 44

Disp

rate Call Forward:s required Call Forward key, or dial the appropriate Call Forward feature ( E ) F W

e (see table below).

ss to scroll through types (All, No Answer, or Busy) of call ( E ) F W

arding. destination number where calls are to be forwarded.


cel Call Forward:ss the lit Call Forward key, or dial the appropriate Call Forward feature ( E ) F W

e (see table below).

ss to scroll through the types (All, No Answer, or Busy) of ( E ) F W

forwarding.

cancellation code 4. Listen for the confirmation tone.

te: Should you hear a reorder tone, call forward is denied at your station (as defined by Class of Service). In order to use this feature, ask the attendant to activate Call Forward at your station.

Call ForType

AllBusyNo AnBusy/NAnsweUndefTimed


lay Message Key LED

OperaYou ca“ProgdefineLED ithe LEsingle An exasimila

To act1. Pre D A L L Susan

O N2. List

To can1. Pre

2. List D A L LO F F

No

ernal calls

ward 45

Disp

ting Call Forward - key programmed with destination:n program a feature key for “Call Forward” to a specific destination (see ramming: Programmable Keys (F1-F24)” on page 142). Pressing the d key automatically activates Call Forward to the defined destination; the s lit. When the key is pressed a second time, Call Forward turns off and D extinguishes. Use the Divert Call feature (see page 65), to transfer a incoming call instead of answering the call.mple of Call Forward All to Susan is shown below. The procedure is

r for other Call Forward types.

ivate Call Forward All with destination:ss programmed [(E)FORWARD ALL SUSAN]. ( E ) F W


cel Call Forward with destination:ss the lit [(E)FORWARD ALL SUSAN].

en for the confirmation tone. ( E ) F W

te: The Call Forward with Destination can only be activated if you have a programmed key. To program a destination key with Call Forward, use the relevant access code (see page 41), followed by the destination number.

E) = Ext


lay Message Key LEDCaller

The Cyour tecalls, dsystemthis feTo ma(The c1. Dial L O W E D

O F For

Prethen

S T R I C T E D O N2. O F F

To(t1. S T R I C T E D

O N

L O W E D O F F

2. O N

ller ID C

Make

makehe calle Dial #1

or

Press

Make

Notes

ontrol 46

Disp ID Control #1444

aller ID Control feature enables you to allow or restrict presenting of lephone number to the called party for external calls (as well as internal epending on system-wide settings). Your telephone is pre-set in the to either restrict or display your Caller ID to the called party. Operating

ature overrides this setting on a per-call basis, if permitted by COS.ke a call with a Caller ID Restricted:alled station normally displays your ID) #1444 followed by activation code . I D . A L

ss [ID CONTROL],D I A LI D . R E

call as required.

a call with Caller ID displayed:d station normally does not display your ID)444 followed by cancellation code . I D . R E

the lit [ID CONTROL], then D I A LI D . A L

call as required.

:1) When you have a Caller ID programmed key, the LED is lit when Caller ID Control is restricted from your station.

2) To program a key with the Caller ID Control feature, use feature code #1444.


lay Message Key LEDCamp

When outsidback wSee als

To Cam1. Pre xxxxx

O F For

Pre I N G O N xxxxxO N

2. Listline

x B U S Y xxxxxO F F

To1.

2.

3.

mped-on number

mp-On:

Note:

Camp Press

Dial de

Listen availab

Call Back - Station, Outside Line 47

Disp-On: Call Back - Station, Outside Line TRANS 2, #176

a station or a network destination is busy or does not answer, or when an e line is busy, you may request that the system automatically call you hen the required destination number or line is available. o “Camp-On: Off-Hook - Call Waiting/Call Offer” on page 50).

p-On to a ringing/busy station or outside line:ss [CAMP ON]. B U S Y

ss [TRANS] and dial 2. C A M P

en for the confirmation tone. Your phone rings when station or outside is available.

When your phone is defined as an Attendant Console, the display will show the number or name of both conversing parties: xxxx

-On to a destination from an idle station:[CAMP ON] or dial feature code #176.

stination number.

for the confirmation tone. Your phone rings after the camped-on port is le.

X = Ca

Camp-O FlexSet CDRS 200 User Guide

lay Message Key LED

When C A L L ( your#) - O N T O xxxxx F L A S H I N G

1. Ans E R C A M P

or

Sho N A L xxxxx

pres

When 1. Ans - C A L L ( your # )

- O N T O xxxxx F L A S H I N Gor

Sho E R C A M P[CAM

2. Dial I D E xxxxx

n: Call Back - Station, Outside Line 48

Disp

your phone rings (destination station now idle): C A M PC A M P

wer the call (requested station immediately rings) A N S W

uld you hear distinctive dial tone, (system-wide defined), I N T E R

s [CAMP ON] or dial 2 to initiate ringing.

your phone rings (required trunk now idle):wer the call/listen for the outside dial tone C A M P

C A M P

uld you hear inside distinctive tone, (system-wide defined), press A N S WP ON], or dial 2 to initiate outside call.

required outside number (not required in Routing Access dialing). O U T S

Camp-O FlexSet CDRS 200 User Guide

lay Message Key LED

To can1. Pre

2. Scro I N G O N xxxxxO N

3. Dial

4. List M P T YO F F

5. Pre

Not

n: Call Back - Station, Outside Line 49

Disp

cel Camp-On before you are called back:ss the lit [CAMP ON] key or dial feature code #176.

ll with and stop at the destination you want to cancel. C A M P

cancellation code .

en for the confirmation tone if LIST EMPTY is displayed. L I S T E

ss [HOOK].

es:1) If you try to camp again onto an already camped number, you receive the error message: ALREADY SET.

2) To program a Camp On key, use access code #176.3) Camp On is automatically cancelled after a system-wide defined period

after activation.


lay Message Key LEDCamp

Upon a call wsecond

To Cam1. Pre

2. Dial xxxxx

Nox B U S Y xxxxx

3. List

4. N A L xxxxx

mp-On:

Wait fo

Off-Hook - Call Waiting/Call Offer 50

Disp-On: Off-Hook - Call Waiting/Call Offer TRANS 8

hearing a busy tone from a Coral station, this feature enables you to send aiting tone to the busy party. When you apply this feature you hear a

ringback tone at your telephone.

p-On a busy station while off-hook:ss [TRANS].

8. B U S Y

te: When your phone is defined as an Attendant Console, the display will show the number or name of both conversing parties: xxxx

en for the ringback tone or second ringback tone (defined system-wide). D I A L 8

r answer. I N T E R


lay Message Key LEDCance

Use thThe foSee yoThe cacode, o

ncellatio
n Code ° 51
Displlation Code #10 or # 0 or 0

e Cancellation code as required when programming features. llowing symbol in this manual indicates an cancellation code: ur system manager, as to which cancellation code is used in your system.ncellation code can be entered by dialing or programming a key with the r adding the code to the program of a feature key.


lay Message Key LEDCanne

This feinternatheir dprograstatus systemorganiteleph

No

To1. S N A M E O F F

O F F

S N A M E O NO N

2.

To1. S N A M E O N

O N

S N A M E O F FO F F

2.

nned M

activa Press

Dial thactiva

Listen

cance Press

Dial thcance

Listen

essages 52

Dispd Messages 7026-7041

ature is used to set one of any 16 canned messages for your station. Any l caller to your station sees this message displayed on the second line of isplay panel until you answer the call. Canned message texts are pre-mmed by your system administrator. They can be used to indicate your (or any other pertinent information) to the calling party. Contact your administrator for the list of canned message texts used in your zation. Use the table below to list the canned messages available at your one.

te: Check with your system administrator whether your Coral system supports the Canned Messages or Room Status feature. If your Coral system supports the Room Status feature (see page 160), the Canned Message feature is unavailable.

te or set a Canned Message:[STATUS] key, or S T A T U

e required Canned Message code (see table below) followed by tion code . S T A T U


l or reset a Canned Message:the lit [STATUS] key, or S T A T U

e required Canned Message code (see table below) followed by llation code . S T A T U


Canned FlexSet CDRS 200 User Guide

lay Message Key LED

ge Text

Messages 53

Disp

Canned Message - Text and User Access Codes

Canned Message Number

Access Code Canned Messa

0 7026

1 7027

2 7028

3 7029

4 7030

5 7031

6 7032

7 7033

8 7034

9 7035

10 7036

11 7037

12 7038

13 7039

14 7040

15 7041

Cla FlexSet CDRS 200 User Guide

lay Message Key LEDClass

Each sprovidYou mpage A

To sel1. Pre C O S C H A N G E

P A S S C O D E

2. Dial

3. Dial P R I M A R YS : xxx

4. List S E C O N D A R Y S : yyy

To1. C O S C H A N G E

P A S S C O D E

2.

3. S E C O N D A R YS : yyy

4. P R I M A R YS : xxx

ss Of S

return Press

Dial yo

Dial ca

Listen

Notes

ervice (COS) Switchover 54

DispOf Service (COS) Switchover #149

tation has a Primary and Secondary Class Of Service (COS), which es the basis for dialing and feature capabilities for a particular station. ay change from one COS to another. For an additional explanation see -1 in the Glossary provided at the end of this guide.

ect your station’s Secondary COS:ss [COS SWITCH] or dial COS Switchover feature code #149. 2 N D R

E N T E R

your passcode (4 digits).

activation code . Y O U RC O S I

en for the confirmation tone. Y O U RC O S I

to your station’s Primary COS:[COS SWITCH] or dial COS Switchover feature code #149. 2 N D R

E N T E R

ur passcode (4 digits).

ncellation code . Y O U RC O S I

for the confirmation tone. Y O U RC O S I

:1) In order to perform COS Switchover at your telephone, you must first have a defined passcode (see page 138).

2) The selection of secondary COS is denied when your telephone is in Check-out mode.

Co FlexSet CDRS 200 User Guide

lay Message Key LEDConfe

Confeor 15 pthe con

• Mee• Prog

MEET-To Joi

Dial E R ( C O N F # )O NNo

To lea

To

ATo(w1.

2. E R ( C O N F # )O N

3.

nferenc

Press

forcePress

DD-ON add ohile co Press

Press

Press

Note:

e, Multiparty 55

Disprence, Multiparty 7098-7099

rence calls allow several users to join a multiparty conversation. Up to 6 articipants are permitted depending on the system hardware assigned to ference call. You may use any one of the following:

t Me Conference • Conference Release • Group Calls (see page 82) ressive Add-on • Lock

MEn a Conference: (at the assigned hour) assigned conference number 7098-7099 or press [CONF#] A N S W

te: Warning tone is heard by all participants.

ve a conference:[HOOK].

release an entire conference:[FORCED RELEASE] (see page 80).

(while connected to a station/trunk)n an additional participant to a progressive conference:nnected to a station/trunk)[TRANS].

[CONFERENCE#] or dial assigned conference number 7098-7099. A N S W

[HOOK] to leave conference.

Warning tone is heard by all participants.



This feparticipartici

To rele1. Pre . I N S P E C T

C O N F N U M O N

2. Pre

3. Dial S E X X X X X ( conf# ) O Nlist (

4. To ahea

5. E M P T Y C O N F N U M O F F

6.

CA

rticipant number or name to beleased

nferenc

When

Press

UTION

e, Multiparty View/Release 56

Disprence, Multiparty View/Release #1983

ature allows an authorized user, from idle, to release a conference pant from an ongoing conference. This feature also allows viewing the pant list.

ase a single participant from conference:ss [CONFERENCE RELEASE] or dial feature code #1983. C O N F

E N T E R

ss [CONFERENCE#] or dial assigned conference number 7098-7099.

participant number or press or to scroll through participant R E L E AC O N Fsee Caution below).

ctivate Forced Release, dial activation code (no confirmation tone is rd).

no participants remain, the display shows: C O N FE N T E R

[HOOK] to exit.

! If you do not enter or display the participant number (trunk or station number), you will remove an unidentified member from the conference. The first to be removed is always the member who joined the conference first, the second to be removed is the member who joined the conference second, and so on. When a member is removed, a warning tone is heard by all remaining participants.

x = Pa re



Confean ongswitchthe merejoin

To loc1. Pre E R ( conf# )

O C K ( conf# )

To unl1. E R ( conf# )

N L O C K ( conf# )

nferenc

Press

Note:

e, Multiparty Lock 57

Disprence, Multiparty Lock #1441

rence Lock allows an authorized user to block other users from joining oing conference. The CONFERENCE LOCK key acts as an on/off , locking and unlocking the conference as required. However, if you are mber who locks the conference and then leaves, you will not be able to until unlocked by another member.

k your ongoing conference:ss [CONFERENCE LOCK]. A N S W

C N F L

ock your ongoing conference:[CONFERENCE LOCK]. A N S W

C N F U

This feature can only be activated by using a programmed key. To program a Conference Lock key, use access code #1441.

Dir FlexSet CDRS 200 User Guide

lay Message Key LEDDirect

This ferecordresult The D• Fast• Num• Add

Share• Pub• Hun• Bos•

PacAenCDdi

ectory

All sta

ersonacessibln entrytry by

alls arriirectorysplay a

58

Dispory #1994

ature provides a searchable directory listing. Both Shared and Personal s are combined and organized alphabetically, for easy retrieval. A search can be dialed at the touch of a key. irectory enables: search by name ber retrieval and autodial

/edit entries to the Personal directory

d Directory is composed of the following internal and external numbers:lic Speed Call Libraryt Group s Group

tions defined in the system

l Directory is a self-built database of external telephone numbers. It is e only from the station at which it was entered. to the Personal Directory is distinguished from a Shared Directory a preceding asterisk.ving to your station are matched against entries to your Personal . Incoming calls from contacts listed in the directory are shown on the s they appear in the Directory.

Director FlexSet CDRS 200 User Guide

lay Message Key LED

To seaNo

1. Pre T O R YC H : O N

2. Entealphand

You C H : O N

3. Whican• Pla• Mo• Pe

pa

To pla1. Ret H :

O N2. Dial

If yo N A L called name

If yo runk#/namecalled number

y 59

Disp

rch the Directory: te: Both Shared and Personal directories are accessed by the first

constituent of an entry. If an entry consists of a given name and a family name, the search will look for the attribute listed first.

ss [DIRECTORY] or dial the Directory feature code #1994. D I R E CS E A R

r all or part of the required name (up to 16 characters) using the anumeric keys (see “Keypad - Alphabetic Mode” on page 62 “Editing Keys” on page 63).

may also use keys to scroll through the Directory. S E A Rname

le the name or number of the retrieved contact party is displayed, you do one of the following:ce a call by pressing asterisk ( ) (see steps below)dify a Personal Directory contact information by dialing #2 (see page 60)rmanently remove a Personal Directory entry by dialing #0 (see ge 60)

ce a call from the Directoryrieve the required name (see steps above). S E A R C

name

asterisk ( ) to call currently displayed contact.

u are calling an internal number, the following display appears: I N T E R

u are calling an external number, the following display appears: O U T tD I A L


lay Message Key LED

To mo1. Ret H :

e O N

2. Dial :rent name O N

3. If re : modified namerent name O N

4. Prerent number ON

5. If re modified numberrent number ONopti

6. Preor

Dial runk#/nameumber O F F

To rem1. Ret H :

e O N

2. Preapp

CAUTIO

y 60

Disp

dify a Personal Directory entryrieve the required name (see Search on page 59). S E A R C

nam

#2. N A M E cur

quired, enter the modified name (see table on page 63 for edit options). N A M E cur

ss key to initiate Edit Number mode. N U M : cur

quired, enter the modified number (see table on page 63 for edit N U M : curons).

ss key to save the changes.

asterisk ( ) to save the changes and to call the saved contact. O U T tD I A L n

ove an entry from the Personal Directory:rieve the required name (see Search on page 59). S E A R C

nam

ss #0 to delete the entry. The entry subsequent to the one removed ears on the display.

N ! You will not be able to restore the deleted entry.


lay Message Key LED

To add

1. Pre T O R YH : O N

2. Dial :O N

3. Ente :O Nusin

and

4. PreO N

5. Ente dial numberO N(Do

6. Pre H :e O Na Pe

or

Dial runk#/nameumber O F F

NoF R A N G E

D Y S E T

y 61

Disp

a new entry to Personal Directory:

ss [DIRECTORY] or dial the Directory feature code #1994. D I R E CS E A R C

#1. N A M E

r the name of your contact (up to 16 characters including spaces) N A M Enameg the alphanumeric keys (see “Keypad - Alphabetic Mode” on page 62

“Editing Keys” on page 63).

ss key to move to the Number field. N U M :

r the external telephone number of your contact party. N U M :

not enter the outside line access code).

ss key to save the entry (an asterisk marks the saved entry as S E A R C namrsonal Directory entry)

asterisk ( ) to save the entry and to place a call to the saved contact. O U T tD I A L n

te: 1) Any attempt to make an entry in excess of the number of entries allowed by the system will fail. The following message will appear: O U T O

2) Any attempt to assign a dial number already existing in the Directory to a new contact will fail. The following message will appear: A L R E A


lay Message Key LED

KeypadU ry. The cursor advances au ey, wait for the cursor to disappear be put the required letters. This table m

4 Times__

__

__

__

__

__

S

__

Z

__

__

__

Fo O 6 MNO

N

y 62

Disp

- Alphabetic Mode se the keypad to make new entries or navigate through the directory to a specific enttomatically when the next key is pressed. If two consecutive letters are on the same kfore proceeding to the next key. The table below indicates the key presses used to inay override the designations on your keypad.

KEYS CHARACTERS

Press: 1 Time 2 Times 3 Times __ __ __

A B C

D E F

G H I

J K L

M N O

P Q R

T U V

W X Y

__ __ __

__ __ __

__ __ __

r example, to enter “ANN” press: 6 MNO 6 MNO2 ABC 6 MN WAITA N

1

2 ABC

3 DEF

4 GHI

5 JKL

6 MNO

7 PQRS

8 TUV

9 WXYZ

*0

#


lay Message Key LED

Editing

T ur contact and to place a call to the se in the table below.

O are not relevant for the Shared D

iption

ntact from the Personal Directory. eleted entry.

l Directory.

r digit.

itches between name and number

utton, use feature code #128. See ge 124. displayed contact.

y 63

Disp

Keys

he Directory allows you to easily retrieve a telephone number by keying a name of yoarch result as soon as the match is found. The available key combinations are listed

ptions marked with a diamond ( ) are applicable for the Personal Directory only andirectory.

Option Action Descr

Dial Or Press

DELETE ENTRY #0 Erases the currently displayed coThere is no option to restore the d

NEW ENTRY #1 Add a new entry to your Persona

MODIFY ENTRY #2 Edit the displayed personal entry.

BACKSPACE #3 Erase the last entered character o

SPACE #4 Insert a space between words.

NAME/NUMBER #5 [NAME/NUMBER]

A toggle key that, when pressed, swof your contact.To program the [NAME/NUMBER] b“Name/Dial Number Display” on pa

SEND Dials the number of the currently


lay Message Key LED

hrough Directory entries. Directory tized.

auses all subsequent alphabetic r uppercase.

n, contact your system percase feature code.

auses all subsequent characters to when name entries are comprised

] button, contact your system it feature code.

iption

y 64

Disp

SCROLL Use to scroll, contact by contact, tentries are automatically alphabe

CAPS LOCK [CAPS LOCK]

A toggle key that, when pressed, ccharacters to be either lowercase oTo program the [CAPS LOCK] buttoadministrator for the Lowercase/Up

CHARACTER/DIGIT[CHARACTER/

DIGIT]

A toggle key that, when pressed, cbe either digits or characters. Usedof both characters and digits. To program the [CHARACTER/DIGITadministrator for the Character/Dig

Option Action Descr

Dial Or Press

Div FlexSet CDRS 200 User Guide

lay Message Key LEDDivert

This feanothecall yodiversTypicasecreta

To act1. Pre al display

O F F2. The

con

ert Call

Notes

65

Disp Call #1445

ature enables you to divert an incoming call while actively engaged in r call, or while an idle station is ringing, without first answering it. The u are engaged in is not interrupted, nor is the incoming call aware of the ion. The destination can be any permissible dial number in the system. lly Divert Call can be used to send an incoming call to a boss group, a ry, or to voice mail, by making Library the destination of the diversion.

ivate during ringing:ss [DIVERT CALL to xxxx]. norm

incoming call is diverted to the programmed destination. The current call tinues uninterrupted or the station remains idle.

:1) This feature can be utilized only if you have a programmed DIVERT CALL key with a destination.

2) To program a DIVERT CALL key, use feature code #1445, followed by the destination number. More than one [DIVERT CALL] key may be defined, each with a different destination.

3) Possible destinations are operator, station/group, network number, public speed call library, DVMS pre-recorded message, UNA central bell or group call.

4) Your station must be defined as multi-appearance to be able to divert a new call while engaged in a previous one.

Do FlexSet CDRS 200 User Guide

lay Message Key LEDDo No

This fewill ststill abautomwith D

To act1. Pre x C A L L ( your # )

O F F

No

To act1. T D I S T U R B

O F F

T D I S T U R BO N

2.

ller number or name

Not Dis

Press

or

Dial D

Listen

Note:

turb (DND) 66

Dispt Disturb (DND) #145

ature enables you to inhibit the telephone from ringing, although you ill receive VOICE PAGE calls. However, when DND is activated you are le to make outgoing calls. Any call forwarding to your telephone is atically cancelled when you activate the DND feature. Only a station ND Override privilege can call your station.

ivate while your set is ringing:ss [DND]. xxxx

te: This feature can be utilized only from a programmed DND key.

ivate from idle:[DND], D O N O

o Not Disturb feature code #145 followed by activation code . D O N O


Should you hear a reorder tone, DND is denied at your station (as defined by Class of Service). In order to use this feature, ask the attendant to activate DND at your station.

x = Ca

Do Not FlexSet CDRS 200 User Guide

lay Message Key LED

To can1. Pre T D I S T U R B

O Nor

Dial D I S T U R B O F FO F F

2. List

Disturb (DND) 67

Disp

cel from idle:ss the lit [DND]. D O N O

Do Not Disturb feature code #145 followed by cancellation code . D O N T


Do FlexSet CDRS 200 User Guide

lay Message Key LEDDo No

DND O

This feDisturthe DOand yo

To ove1. Pre D I S T xxxxx

or

Pre

2. N A L xxxxx

3.

Not Dis

then Listen

Wait fo

Note:

turb Override 68

Dispt Disturb Override TRANS 3, #124

verride can only be utilized by an authorized user.

ature can be applied to stations that are idle, but have been set to Do Not b or Unattended. After dialing a station and receiving a reorder tone, if NT DIST or UNATTENDED message appears, override can be applied ur call can ring the station.

rride Do Not Disturb status:ss [BREAK IN]. D O N T

ss [TRANS] and dial Break-In code 3.

for the ringback tone I N T E R

r answer.

The override feature uses the same feature code as Break-In (see page 35).

Ela FlexSet CDRS 200 User Guide

lay Message Key LEDElapse

This feoutgoiautomWhen call. T12:59:

To act1. Pre E T I M E O F F

O F F

2. List E T I M E O NO N

To1. E T I M E O N

O N

2. E T I M E O F FO F F

D1. h h : m m : s s

2.

E X P I R E D

psed T

cance Press

Listen

uring a Press

When was se

Note:

ime Display 69

Dispd Time Display #129

ature enables you to display the elapsed time during an incoming or ng external or network call. When activated from idle, Elapsed Time atically displays the duration of a call whenever the call is established. activated during a call, Elapsed Time displays the duration of the current he elapsed time is shown in HH:MM:SS format (up to 13 hours) 59.

ivate Elapsed Time Display from idle (for all calls):ss [ELAPSE] or dial feature code #129 followed by activation code . E L A P S

en for the confirmation tone. E L A P S

l Elapsed Time Display from idle (for all calls):[ELAPSE] or dial feature code #129 followed by cancellation code . E L A P S

for the confirmation tone. E L A P S

call:the toggle [ELAPSE] to activate or deactivate the Elapsed Time display.

the call has ended, the Elapsed Time feature returns to the state it t to before the call began.

The system may be programmed with a limit on duration of your outgoing external calls. Once this limit is reached, the call is automatically disconnected. T I M E

Exe FlexSet CDRS 200 User Guide

lay Message Key LEDExecu

Execufrom a

To act1. Lift

2. Pre T I V E

3. Dial your # )

4. Dial T I V E ( your # ) P A S S C O D E

5. List

6.T I V E

cutive

Dial yostation

Notes

Privilege 70

Disptive Privilege #170

tive Privilege allows you to use the features available at your station ny other station in the system. This feature operates for a single call.

ivate Executive Privilege:handset, or press [SPKR], or press [HOOK] at any telephone.

ss [EXECUTIVE PRIVILEGE] or dial the feature code #170. E X E C U

your own station number. D I A L (

your passcode (4 digits). E X E C UE N T E R

en for the distinctive dial tone.

ur required number. Use this phone as you would from your own D I A LE X E C U.

:1) Some telephones may be denied the Executive Privilege feature (defined by Class Of Service).

2) In order to use Executive Privilege your station must be defined with a passcode (see page 138).

3) Executive Privilege remains in effect for a single call only. Once the call is completed the telephone returns to its original Class of Service.

Fla FlexSet CDRS 200 User Guide

lay Message Key LEDFlash

The FloperatsecondsystemFlash.

Flash c

To flas1. Pre

or

Pre

In

Uco

_____

sh (Cal

cases

se the fmpany

____________________

ibrated Opening) On Trunk 71

Disp(Calibrated Opening) On Trunk #150

ash feature sends a signal through the system to trunk lines in order to e certain types of features that are available on the second system. The system may be a telephone switching center, PABX, or another Coral . In certain countries the term Calibrated Opening is used in place of

an only be activated while connected to an outside line.

h on trunk:ss [FLASH].

ss [TRANS] and dial Flash feature code #150.

where this is required, specific instructions will be given.

ollowing lines to write in the Flash key applications defined by your ’s telephone system.

______________________________________________________________________________________________________________________________________________________________________________________________

Fle FlexSet CDRS 200 User Guide

lay Message Key LEDFlexiC

Calls rinternaanswefrom adestinaanytimThe Fl“courtsystemancillato you

Not

PSTN

Cellular

FCN

7

Coral station

CDRS 200phone

1 2 3

4 5 6

7 8 9

* #0

ABC

JKLGHI

PRS TUV

DEF

MNO

WXY

HOL D

TRAN

HOOK

F1 F2 F3

F4 F5 F6

F7 F8 F9

F10 F11 F12

F13 F14 F15

F16 F17 F18

F19 F20 F21

F22 F23 F24

AC INPUT

CONTROL

POWER

DC INPUT ON

ON

AUDIO

SUBSCRIBERS

xiCall
72
Dispall #17710, 17711, 17712

inging at your Coral station can simultaneously ring at any designated l or external phone (e.g. home phone, mobile, second station) and can be

red at either phone. Your phone can distinguish between calls arriving n internal subscriber or external source when ringing at the remote tion (see page 73). Calls can be transferred back to the original phone e during the call.exiCall feature is an ideal solution for office applications requiring a esy” telephone, and applications requiring an extension telephone to a FlexSet. The FlexiCall feature may be used also to “semi-connect” ry devices such as answering machines, fax machines, or data modems r phone, without using a separate telephone number. es:1) The remote destination rings even when your phone is

disconnected.2) The remote destination does not ring if any of the following

features is activated at your Coral station:• Do Not Disturb • Call Forward All• Call Forward Busy • Call Forward Timed • Auto Answer

3) The remote destination does not ring for the following incoming calls:• Group call• Boss Group call (only first member of a Boss Group will ring)• ELA Group call (only one member of an ELA Group will ring)• Bell/UNA • Reminder/Wakeup and Voice Page

Mobile phone

Home phone

FlexiCa FlexSet CDRS 200 User Guide

lay Message Key LED

InternaYou cawhen oas foll• All, • Inte• ExteThis is

l D e s t i n a t i o n

CaExternal Calls r ing at:

Coral station Remote phone

ll 73

Disp

l/External FlexiCalln distinguish between calls arriving from an internal or external source perating the FlexiCall feature. You can set your phone to send your calls

ows:internal and external calls ring at your remote phone.rnal calls ring at your remote phone.rnal calls ring at your remote phone demonstrated in the table below.

F l e x i C a l l O p t i o n R e s u l ta n t C a l

se All (#17710)

Internal (#17711)

External (#17712)

Internal Calls ring at:

Coral station Remote phone

1

2

3 Irrelevant Irrelevant

4


lay Message Key LED

To ope1. Pre type

O F F(see

2. Dial type (remote #)O NLibr

stat

A reCenSpe

3. List

To can1. Pre type (remote #)

O Ntabl

2. Dial typeO F F

3. List

No

ll 74

Disp

rate FlexiCall:ss the required [FLEXICALL] key, or dial the appropriate feature code. F L E X

table below).

the remote destination number (internal number or Public/Private F L E X

ary number), at which calls will ring simultaneously with your Coral ion.

mote destination can be: an operator, station, network number, UNA/tral Bell, or external number (stationary or cellular) via Public/Private ed Call Library.


cel FlexiCallss the lit [FLEXICALL] key, or dial the appropriate feature code (see F L E X

e below).

cancellation code . F L E X


te: Should you hear a reorder tone, FlexiCall is denied at your station (as defined by Class of Service).

FlexiCall Type Feature CodesAll #17710

Internal #17711External #17712


lay Message Key LED

ReceivIf yourPSTNyour r

No

When Answ(see

Oncefollow

Pla a new contact.ld be preceded by the outside line access

Tra

.

estination is busy or does not answer) dial 2

.

ll 75

Disp

ing calls at an off-site remote destination remote destination is located outside the enterprise (connected to the

or public cellular network), you can answer all your incoming calls from emote destination.

te: Your remote off-site (non-Coral) phone is activated as a part of the Coral system only after a FlexiCall call is picked up at that phone.

your telephone rings:er the FlexiCall call as you would answer a regular call

your remote phone user guide).

you have answered a FlexiCall call at your remote destination, the ing options are available:

To Dial Description

ce a new call 1

Your original conversing party will be disconnected.You will hear a dial tone indicating that you can place a call toIf your new contact has an external number, the number shoucode.

nsfer call 2

A dial tone prompts you to enter the required transfer numberTransfer can be screened or unscreened.To return to the original conversing party (when the transfer dagain.(For more information on Transfer options, refer to page 183)


lay Message Key LED

SwCoCo

er. Depending on your Class of Service tivated:

l - see page 106

Divsta

disconnected and your conversing party will on the divert party’s display.

Ac one, refer to page 77.

Divph

sferred to your Coral station. Your number will

-out period, the call will return to your remote

CaHe

m-wide defined Navigator application). efined keyset station), see page 94.

ll 76

Disp

itch to Broker/nsultation/3-Way nference call 2

A dial tone prompts you to enter the required third party numbdefinitions, one of the following three party functions will be ac• Broker Call - see page 105 • Consultation - see page 105• 3-Way - see page 105• Combination of Consultation/Broker/3-way Conference Cal

ert call to Coral tion 3 A dial tone prompts you to enter the divert number. You will be

be transferred to the divert number. Your number will not show

cess voice mail/IVR 4 For instructions on accessing voice mail from your remote ph

ert call to your one 5

You will be disconnected and your conversing party will be trannot show on your phone’s display.If your station does not answer within the system defined timephone.

ll Recording / lp Requesting 6 Used to Start/Stop Recording incoming calls (requires a syste

Or send Help request (requires a pre-selected system-wide d

To Dial Description


lay Message Key LED

To actYou caoption

1. Ans

2. Dial

3. Dial

4. Wai

5. Dialacce

6. Dialsyst

7. Cho

Noe Mail (IVR) l Number

Voice Mail Remote Access Code

ll 77

Disp

ivate voice mail/IVR from your remote phone:n access your voice mailbox, retrieve messages and setup voice mail s for your Coral station.

wer the remote call.

1. Listen for the dial tone. Your original party will be released.

the voice mail (or IVR) dial number.

t for the automated voice mail answer.

the voice mail remote access code followed by your station number to ss your station’s voice mailbox.

4 as soon as the Automated voice mail answers. This allows the em to recognize the voice mail (or IVR) commands.

ose the required option from the voice mail (IVR system) menu.

te: Contact your system administrator for the voice mail (IVR) dial number and voice mail remote access code.Use the table to the right to record that number and code:

VoicDia

Fol FlexSet CDRS 200 User Guide

lay Message Key LEDFollow

This festationonly fr

You ca

• Forwthat

• Forwkeep

To act1.

2. L L O W M E S O U R C E N O . O N

3. xxxxO N

4. L L O W M E xxxxxO F F

5.

ur station numberxternal number

low Me

Lift ha

Dial Fo or pres

Dial yo

Dial ac

Listen

78

Disp Me #189 / #17713

ature allows you to collect your calls from another station. The source is then put into a Call Forward All state. Follow Me can be activated om the new location.

n choose between two Follow Me options:

arding all your calls to your new location (feature code #189), provided Call Forward All External is not defined at the source station

arding only your external calls to your new location, while internal calls ringing at your desk phone (feature code #17713)

ivate Follow Me:ndset, or press [SPKR], or press [HOOK] at remote location.

llow Me feature code (see table on page 79). ( E ) F OE N T E Rs [(E) FOLLOW ME] .

ur own station number. D I A L x

tivation code. ( E ) F O


x = Yo(E) = E

Follow M FlexSet CDRS 200 User Guide

lay Message Key LED

To can

1. Lift

2. Dial L L O W M E xxxxxO Nor p

3. Dial

4. Dial L L O W M EO F F

5. List

To can1. Pre D A L L Y Y Y Y Y

O N(see

2. Dial D A L LO F F

3. List

e Feature CodesInternal and

External Calls External Calls

Only#189 #17713

rd All #141 #17702

number of the station with activatedw Me feature

e 79

Disp

cel - from the secondary location:

handset, or press [SPKR], or press [HOOK] from any station.

Follow Me feature code (see table below). ( E ) F O ress [(E) FOLLOW ME]

your own station number.

cancellation code . ( E ) F O


cel - from your own station:ss the lit [(E) FORWARD ALL] or dial Call Forward feature code ( E ) F W

table below).

cancellation code . ( E ) F W


Featur

Follow MeCall Forwa

y = Dial Follo

For FlexSet CDRS 200 User Guide

lay Message Key LEDForced

This feeach oTo For1. Dial

2. List xxxxx

Nox B U S Y xxxxx

3. Pre xxxxx yyyyy

4. List

5. E D R L S xxxxx

6.

d portection partner of the called port

ced Re

continuor

Press Both p

Press

Notes

lease 80

Disp Release #123

ature allows an authorized user to release two ports communicating with ther.ce Release a port using preprogrammed buttons: port number.

en for busy tone. B U S Y


ss [BREAK IN] key. B T O

en for conversation, you may press [HOOK] in order to allow the ation of the call.

[FORCED RELEASE] and listen for the confirmation tone. F O R C

orts will be disconnected.

[HOOK] to release.

:1) To program FORCED RELEASE key, use feature code #123.

2) To program BREAK IN key, (see page 35).

x = calley = conn

Forced FlexSet CDRS 200 User Guide

lay Message Key LED

To For1. Dial

2. List xxxxx

Nox B U S Y xxxxx

3. Pre xxxxx yyyyy

4. Listcon

or

5. Pre

6. Pre

Release 81

Disp

ce Release a port using TRANS button port number.

en for busy tone. B U S Y


ss [TRANS] and dial 3. You will break into the conversation. B T O

en for conversation, you may press [HOOK] in order to allow the tinuation of the call.

ss [TRANS].


Gro FlexSet CDRS 200 User Guide

lay Message Key LEDGroup

GroupTherepredefhave npartici

Each Gmembthroug

WhenmembuUtiapto

TO

Dhba

blocked from joining the conference ped. The conference may, if required, hat are not listed on the system as the mbers. Non-locked Group Calls can ed users in two ways; a non-

he Group Call access number to join tered user can connect the non-up Call.

onference with the ability to speak the mute mode to only hear other rence initiator can initiate a muted the conference initiator can speak. e Group Operator can grant

participants to speak. Group CAll up Call definitions.

orce release a participant or terminate

up Cal

nanswenanswemeout pnswers articipane.

he confperato

ependiear a wy all then ongoi

ls (Conference) 82

Disp Calls (Conference) 5600-5849

Calls are conference calls for up to 100 participants. are two types of group calls: a) preset Group Calls have ined members, b) Add On (Temporary) Group Calls o predefined members; the Group Call initiator adds pants.

roup Call has a unique dial number. Group Call ers can be internal stations or external numbers dialed h Public Library numbers.

a Group Call is placed, all stations defined as registered ers for that particular group ring. The ringing of

red stations are not heard by conference members. red stations continue to ring until the pre-defined eriod expires. As a member joins the conference (i.e.

the incoming group call ring), all actively ting members can be alerted by a defined warning

erence is controlled by a user defined as the Group r.

ng on the system settings, the conference initiator will arning tone when activating the Group Call, as well as participants every time a participant joins (or leaves) ng conference.

Group members may be once the ringing has stopbe locked to those users tconference registered mebe joined by non-registerregistered user can dial tthe Group Call or a regisregistered user to the Gro

Participants may join a cand hear each other, or ingroup members. A confeconference in which onlyDuring the conference, thpermission to individualoptions are set in the Gro

An authorized user can fan entire conference.

Group C FlexSet CDRS 200 User Guide

lay Message Key LED

Use th

Th

Group CallAccess Code

(group#)

Conference Number(conf#)

alls (Conference) 83

Disp

e following form to write in your group call details:

e following Group Call pages are subdivided into the topics listed below:

Group Call Members Group Operator

Feature Page

Preset Conference Activation. . . . . . . . . . . . . . . . . . . 84Temporary Conference Activation . . . . . . . . . . . . . . . 85Joining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Addition of Participants . . . . . . . . . . . . . . . . . . . . . . 88Submitting Request to Speak . . . . . . . . . . . . . . . . . . . 89Control over Permission to Speak (Operator) . . . . . . . 90Forced Release of a Participant . . . . . . . . . . . . . . . . . 91Forced Release of an Entire Group Call . . . . . . . . . . . 92



PresetstationThis fewith oon the

To cal1. Pre E R ( conf# )

A L L ( group# ) O N2. All t

3. Wai C O M P L E T E DA L L (group#) O Ntime

4.E R ( conf# )A L L ( group# ) O N

5. S W E R ( group # )O F F

= Conference Port dial number or name# = Group Call dial number or name

up Cal

Start smomeon thestoppe

If noneappea

Note:

ls: Preset Conference Activation 84

Disp Calls: Preset Conference Activation 5600-5849

Group Calls are comprised of a number of specified members whose s ring simultaneously when an assigned Group Call number is dialed. ature allows a conference initiator to contact all the registered members

ne button press. The maximum number of participants is 100, depending system configuration.

l a preset group:ss [GROUP CALL#] or dial Group Call access code. A N S W

G R P Che member stations start ringing.

t for members to join, hear warning tone (if defined system-wide) every C O N FG R P C a member answers.

peaking when the CONF COMPLETED message appears ntarily A N S W

G R P C display (the message indicates that all non-answered stations have d ringing).

of the member stations answered, the NO ANSWER message N O A Nrs.

For Group Call access codes, see table on page 83.

conf#group



The TeAdd-Obeing membfrom hand/orgroup

To cal

1. Dial N G R P C A L LO NList

2. p#)N G R O U P C A L L O N

3. p#) yyyyN G R P C A L L O N

4.

5. E R ( conf#)A L L ( group# ) O F F

6.

= Group Call dial number or name

= Conference Port dial number or name

tion/Public Library dial number or name

up Cal

Press

Dial redepen

While the list

When

All the

ls: Temporary Conference Activation 85

Disp Calls: Temporary Conference Activation #1449

mporary Conference feature allows an authorized user to establish an n (Temporary) Group Call by adding participants as the conference is

set up. For this purpose, vacant Group Calls containing no preset ers are defined system-wide. The Group Call initiator adds members is/her station. A Temporary Group Call may include internal stations external telephone numbers via a public speed call library. A few preset calls may be joined to an Add-On Group Call via Public Libraries.

l a temporary group:

Add-On Group Call feature code #1449 or press [ADD ON GROUP CALL]. A D D O


[GROUP CALL#] or dial the Group Call access code. (grouA D D O

quired stations and/or Public Libraries (up to 5 or 14 destinations, (grouA D D Oding on the system configuration).

entering participants, you can erase the last entered participant from by dialing cancellation code .

the list of participant is completed, dial activation code . A N S WG R P C

called stations start ringing.

group#

conf#

y = Sta

Group C FlexSet CDRS 200 User Guide

lay Message Key LED

7. Wai C O M P L E T E DA L L ( group# ) O F Feve

8. Star E R ( conf#)A L L ( group # ) O F Fmom

stat

No

alls: Temporary Conference Activation 86

Disp

t for members to join, hear the warning tone (if defined system-wide) C O N FG R P Cry time a member answers.

t speaking when the CONF COMPLETED message appears A N S WG R P Centarily on the display (the message indicates that all non answered

ions stopped ringing).

te: For Group Call access code, see table on page 83.



The reincomregisteaccesspage 8

To join1. Ans A L L ( your#)

O N

2. War E R xxxxA L L ( group# ) O N

To join1. E R xxxx

A L L ( group# ) O N2.

(group#)

To1.

2.

up Call initiator dial number or name

up Cal

Press

Warnin

Note:cw

leave Press

Warnin

ls: Joining 87

Disp Calls: Joining 5600-5849

gistered members join a conference being initiated by answering the ing group call. Provided the conference is not locked against non-red participants, they can join the conference by dialing the group call code or can be transferred to the group call by an authorized user (see 8).

a group while your phone is ringing:wer or press the lit [GROUP CALL#]. X X X C

ning tone will be heard by all participants (if defined system-wide). A N S WG R P C

an ongoing group call (after station has stopped ringing):the lit [GROUP CALL#] or dial the Group Call access call. A N S W

G R P Cg tone will be heard by all participants (if defined system-wide).

When the group is defined as blocked against joining an ongoing B U S Y onference, the BUSY message will be displayed and the busy tone ill be heard.

a conference:[HOOK].

g tone will be heard by all participants (if defined system-wide).

x = Gro



Allowconferconverthe Grconnec

To add1. Whi E R xxxx

2. Pre

3. Dial

4. War E R ( conf#)

5.

O C K ( C O N F # )

( group# )

w participant dial number or name


up Cal

Both th

Note:

ls: Addition of Participants 88

Disp Calls: Addition of Participants 5600-5849

s an authorized user to transfer a new participant to an established ence. The feature enables a user engaged in a conversation to add his sing party to the ongoing conference. The feature can be enabled when oup Call is not locked against non-registered participants, and ting to the ongoing conference is not restricted.

an additional participant to an outgoing group call:le connected to a station/trunk A N S W

ss [TRANS]*. Listen for the dial tone. D I A L

the Group Call access code or press the lit [GROUP CALL#].

ning tone will be heard by all participants (if defined system-wide). A N S W

e new participant and yourself are connected to the group call.

1) When the group is defined as locked against non-registered participants, and one of the conversing parties is not registered, C N F Lthe reorder tone is heard and the CNF LOCK message is displayed. The registered party joins successfully, while the non-registered party is disconnected. If neither are registered members, both conversing parties will be disconnected

2) When the group is defined such that no new participant can join an ongoing conference, both conversing parties will be disconnected. The busy tone is heard and the BUSY message is displayed. B U S Y

x = Ne

conf#



Membspeak only aOperaconferThis feOperaprogre

To sen1. Pre E R xxxx

A L L (group#) O N2. Con

3. E R xxxxN O F F

4. E R xxxxF F O F F

oup Operator dial number or name

up Cal

[REQUE

TRX.O

TRX.Oyou.

Note:

ls: Submitting Request to Speak 89

Disp Calls: Submitting Request to Speak #1443

ers may be permitted to participate in a Group Call with the ability to and hear each other, or in the mute mode. In case of a muted conference Group Call initiator has the right to speak. The user defined as Group tor can set his own station to the audible mode, while connected to the ence, and to grant the right to speak to other participants. ature allows you to request permission to speak from the Group

tor. The request is submitted while your current conference is in ss, without disturbing it.

d a request to speak to the Group Operator:ss [REQUEST SPEAK] or [TRANS]. A N S W

G R P Ctinue attending the current conference, while watching the

ST SPEAK] key LED and the second line of display.

N message prompts that you are given permission to speak: A N S WT R X . O

FF message prompts that the permission to speak is taken away from A N S WT R X . O

To program a Speech Request key [REQUEST SPEAK], use Help feature access code #1443, followed by the Group Operator dial number (see page 94).

x = Gr



This fumute mpermisRequeRequeOperabuttonTo res1. List E R conf#

P E A K yyyy W I N K I N G( f a s t f l a s h i n g )

2. Pre E R conf #O F F yyyy F L A S H I N Gperm

3. E R C O N F #F L A S H I N G

To1. E R C O N F #

O N yyyy F L A S H I N G2.

To1.

2. E R C O N F #O F F yyyy S T E A D I L Y L I T

CA


oup Call Operator dial number or name

ation dial number or name

up Cal

Notify

initiat Press

Ask th

retrac Notify

Press

UTION

ls: Control over Permission to Speak (Operator) 90

Disp Calls: Control over Permission to Speak (Operator)

nction is relevant for Group Calls defined to admit participants only in ode. This feature allows the Group Operator to grant a participant

sion to speak - either by operator's own initiative or as a response to the st to Speak sent by a Group Call participant. The operator can ignore the st to Speak, or act as described below. To utilize the feature, the Group tor's FlexSet must be equipped with a display and the DSS (F1-F24) s programmed with participants' dial numbers.pond to the Request to Speak:en for the muted ring and check the station number/name displayed. A N S W

R E Q S

ss the winking DSS button associated with the station that is requesting A N S WT R X . ission to speak.

the participant that permission to speak is given. A N S W

e permission to speak:the steadily lit DSS button associated with the required participant. A N S W

T R X . e participant to start speaking.

t permission to speak:the participant that the permission will be retracted.

the flashing DSS button associated with the participant to be muted. A N S WT R X .

! A Group Operator who left the conference and rejoined in the mute mode must give himself permission to speak by pressing the steadily lit DSS button preprogrammed with his own dial number.

conf#

x = Gr

y = St



This fean ongpartici

To rele1. Dial F O R C R E L E A S E

O N

2. List

3. Dial S E yyyy F O R C R E L E A S E O N

4. Dial S E D Y Y Y Y F O R C R E L E A S E O N

5. O F F

# = Group Call dial number or name

tion/trunk number/name

up Cal

Press

ls: Forced Release of a Participant 91

Disp Calls: Forced Release of a Participant #1446

ature allows an authorized user, from idle, to release a participant from oing conference. The feature does not allow the user to view the list of pants.

ase a single participant: feature code #1446 or press [MEMBER RELEASE]. C O N F


the participant number or press the programmed DSS (F1-F24) key. R E L E AC O N F

activation code (no confirmation tone will be heard). R E L E AC O N F

[HOOK] to exit.

group

y = Sta



This fecall.

To rele1. Dial P C A L L R E L .

O N

2. List

3. Pre S E G R P ( group # )P C A L L R E L . O N

4. Dial S E DP C A L L R E L . O N

5. Pre O F F

# = Group Call dial number or name

up Cal
ls: Forced Release of an Entire Group Call 92
Disp Calls: Forced Release of an Entire Group Call #1447

ature allows an authorized user, from idle, to release the entire group

ase an entire group call: feature code #1447 or press [GROUP RELEASE]. G R O U


ss [GROUP CALL] or dial the access code of the required Group Call. R E L E AG R O U

activation code (no confirmation tone will be heard). R E L E AG R O U

ss [HOOK] to exit.

group

He FlexSet CDRS 200 User Guide

lay Message Key LEDHeads

The fethe Hedisablebackgrenabli

No

To act1. Dial T O N L Y O F F

O F F

or p T O N L Y O NO N

To1. T O N L Y O N

O N

T O N L Y O F FO F F

adset O

disab Dial H

or pre

nly 93

Dispet Only #1302

ature is designed for users operating in headset mode. When activated, adset Only feature causes calls to be conducted via the headset and s the loudspeaker, along with the features that use these devices, e.g. ound music, voice page, etc. Calls are conducted via the headset

ng a user to make full use of the hands-free operation.

te: 1) The HOOK (SPKR) key should be programmed as an ON/OFF (connect/release) key. See your system administrator.

ivate Headset Only: Headset Only feature code #1302 followed by activation code , H D S E

ress [HEADSET ONLY]. H D S E

le Headset Only:eadset Only feature code #1302 followed by cancellation code , H D S E

ss the lit [HEADSET ONLY]. H D S E


lay Message Key LEDHelp:

The Hyou aryourseyour cagreedplace b

Activa1. Pre

2. Con

No

LED Description

Destination phone rings

Destination received the help signal (call was answered)

ING

Wait for help(request seen and answered)

Press HELP key again,request not answered)

lp: Req
uesting 94
DispRequesting #1443

elp Requesting feature allows you to alert a preselected station, while e in conversation. This is of value, for example, if you happen to find lf in a situation where you need help. The Help feature is operated while urrent call is in progress, without disrupting the call. Once you have upon a partner for the help procedure, a predetermined action can take etween you and your partner when Help is activated.

ting Help (while in conversation):ss [HELP].

tinue current call, while watching the Help key LED.

te: 1) This feature can be operated only with a programmed key. To program a HELP key, use the access code #1443, followed by the destination number. The destination must be another keyset equipped with a display.

2) Many keys can be programmed, each with a different destination.

HELP Key

ON

WINKING

OFFAfter WINK

OFFAfter ON


lay Message Key LEDHelp:

The Hstationa requ

When 1. Ans X X X X X

2. List

3. Pre E R H E L PX X X

4. Tak

No

ation number or name requesting help

lp: Answ
ering 95
DispAnswering

elp answering feature allows you to receive a call for help from another . It is suggested that an agreed upon action takes place when you receive est for help from your help partner.

your phone rings:wer the call and check the station number displayed. H E L P


ss [HOOK] to release. A N S WS T . X X

e help action as agreed.

te: If engaged in a call when help is requested, a muted ring tone and message is received. Terminate call or put it on hold and answer, so the requesting station knows that you have received the request for help.

x = St

Ho FlexSet CDRS 200 User Guide

lay Message Key LEDHold

A calliparty cat all aTo pla1. Pre H O L D xxxxx

O Nor

Pre H O L D O NL I N E W I N K I N G

2. List

To pla

Wupan

To1. E R X X X X X

O N

2.

ld

hile enon preother c

return Press

or

Press

or

Press

Dial ac

96

Disp#171 or #4

ng party can be placed on HOLD while another call is made. The held an hear one of the following: music, reorder tone, busy tone or no sound s defined system-wide.ce a call on hold:ss [HOLD]. C A L L

ss [TRANS]* and dial access code #171.


ce a call on automatic hold (optional when defined at this station):

gaged on a call, the connected party will be automatically put on hold ssing another LOOP/LINE/DSS key, in order to answer or place all.

to the call on hold:the winking key at which the call is being held. A N S W

the lit [HOLD] key (see Note 1, on the next page).

the lit [HOLD] key (see note 2, on next page) or dial #171.

tivation code .

Hold FlexSet CDRS 200 User Guide

lay Message Key LED

To retu1. Pre

The H O L D xxxxx

2. Theor

Predisp

3. Dial E R xxxxx

Not

L L xxxxxF L A S H I N G

97

Disp

rn to the call on multi-hold:ss the lit [HOLD] key (see note 2) or dial #171. held calls are returned in “First In/ First Out” order. C A L L

n either: dial the required held party number

ss to scroll through the hold list until the required number is layed.

activation code . A N S W

es:1) This option can only be activated if allowed by system (auto active) system-wide or the HOLD key is programmed by access code #171 or followed by activation code .

2) This option can be activated by the HOLD key if allowed by system (auto active not defined) system-wide and HOLD key is programmed only by access code #171.

3) If you do not return to the call on hold within a predetermined R E C Aamount of time the call will automatically return to you.

4) If your telephone is programmed with Hard Hold the message CALL ON HOLD will appear after you have placed a call on hold. When Hard Hold is activated on a call your station will be considered busy for additional incoming calls. However, outgoing calls can still be made.


lay Message Key LEDHot Li

Upon not diaautomdefinethe attdestina

To act1. Pre

2. List

3. Wai T D E L xxxxx

4.

t Line: D

Wait fo

Note:

elayed 98

Dispne: Delayed

pressing [HOOK] you will receive an internal dial tone. However, if you do l a number within a system-wide defined time-out your telephone will

atically be routed to a pre-defined destination. This feature cannot be d at your telephone, but is typically defined by the attendant. In addition endant can cancel the feature or set up Hot Line Delayed for other tions.

ivate Hot Line Delayed (when defined at your telephone):ss [HOOK]. D I A L


t for a certain period of time until the hot line destination rings. H O T S

r answer.

During dial tone, you can dial the other number to override the feature.


lay Message Key LEDHot Li

Immedto a prbut it ithe fea

To act1. Pre

2. The

3. Wai T . xxxxx

t Line: I
mmediate 99
Dispne: Immediate

iately upon pressing [HOOK] your telephone may be automatically routed edefined destination. This feature cannot be defined at your telephone, s typically defined by the attendant. In addition the attendant can cancel ture or set up Hot Line Immediate for other destinations.

ivate Hot Line Immediate (when defined at your telephone):ss [HOOK] or press any call key.

hot line destination telephone will ring immediately.

t for answer. H O T S

Idle FlexSet CDRS 200 User Guide

lay Message Key LEDIdle Di

When name asystem

To can1. Pre I S P . O N

O N

2. Dial I S P . O F FO F F

3. List

To retu1. I S P . O F F

O F F

2. I S P . O NO N

3. am/pm) mm/dd/yyyy xxxxser name (user#)

am/pm) dd/mmm/yyyy xxxxuser name (user#)

Site name, up to 20 characters

Displa

Press

Dial ac

Listen

y - On/Off 100

Dispsplay - On/Off #137

in idle mode, the first line of the display shows the time, date and site nd the second line indicates the name and station number where defined -wide. You can switch the idle display on or off.

cel Idle Display:ss the lit [IDLE DISPLAY] or dial Idle Display code #137. I D L E D

cancellation code . I D L E D

en for the confirmation tone. display goes blank

rn Idle Display[IDLE DISPLAY] or dial Idle Display code #137. I D L E D

tivation code . I D L E D

for the confirmation tone. display returns hh:mm( u

American Presentation of Date Display

hh:mm (

European Presentation of Date Display

xxxx -

Ind FlexSet CDRS 200 User Guide

lay Message Key LEDIndivid

The IRnon-Ccalls ftransfeavailabstationteleph

To enaNo

1. D E S TO F F

2.

3. D E S T nnnnO N

4.

To1. D E S T nnnn

O N2.

3. D E S T O F F

4.

te/Public Speed Call Library number

e/Public Number

IRSS Phone Number

ividual

Press

Listen

Dial a numbe

Listen

cance Press

Listen

Dial ca

Listen

Remote System Services (Freedom) - IRSS 101

Dispual Remote System Services (Freedom) - IRSS # 17714

SS feature, also known as Freedom, enables you to connect an off-site oral phone (such as your home phone or mobile) to the Coral and make rom within the system. Many of the Coral’s extensive features (e.g. r, conference call, voice mail, access to public and private libraries) are le from this off-site phone. The off-site telephone operates as a virtual in the Coral network, retaining the original features of the external one in addition to the Coral features.

ble IRSS (for remote phone providing Caller ID):te: To enable the IRSS feature at your Coral station, you must first

program a Private/Public Library number with your off-site phone number (see pages 172-176). Use the table to the right to record library numbers that contain your IRSS destination:

[IRSS] or dial feature code #17714. I R S S

for the dial tone.

Private/Public Library number defined with your off-site phone I R S S r.


l IRSS:[IRSS] or dial feature code #17714. I R S S

for the dial tone.

ncellation code . I R S S


n = Priva

PrivatLibrary

Individu FlexSet CDRS 200 User Guide

lay Message Key LED

Placing• For I

be e• For

the Ipage

To pla1. Plac

2. List

3. Dial

4. List

5. DialPossnetwdial

N

• I• I• T

6. List

7. Wai

8. You

al Remote System Services (Freedom) - IRSS 102

Disp

IRSS callsRSS calls placed from phones that send Caller ID, the IRSS feature must nabled at your Coral station. See steps below. IRSS calls placed from phones that do not send Caller ID information, RSS feature must be enabled using the Executive Privilege feature. See 103.

ce a call from IRSS phone providing Caller ID:e a call to your Coral station.

en for a distinctive dial tone.

your 4 digit passcode (if required by Class of Service).


the required destination number. ible destinations can be: external number (stationary or cellular), ork number, or a Coral destination, including station, trunk/trunk group,

service, routing access, public/private library, or voice mail.ote: If your destination is an external number, it should be preceded by

an external line access code.f your destination is voice mail (IVR access code), skip to page 107.f your destination is a FlexiCall All feature, skip to page 108.o enable another IRSS phone, skip to page 109.

en for the ringback tone.

t for an answer.

can activate any of the options described in the table on page 104.


lay Message Key LED

To plaThis anumbe

Not

1. Placadm

2. List3. Dial

4. Dial

5. DialPossnetwdial

N

• I• I• T

6. List

7. Wai

8. You


Disp

ce a call from IRSS phone that does not provide Caller ID:pplies for IRSS calls from off-site phones that do not possess a Caller ID r and, therefore, cannot be identified by the Coral.es:1) Some telephones may be denied the Executive Privilege feature

(defined by Class Of Service).2) In order to use Executive Privilege your station must be defined

with a passcode (see page 138).e a call to the Executive Privilege number (contact your system inistrator for that number).

en for the dial tone. your own Coral station number.

your 4 digit passcode. Listen for the distinctive dial tone.

the required destination number. ible destinations can be: external number (stationary or cellular), ork number, or a Coral destination, including station, trunk/trunk group,

service, routing access, public/private library, voice mail.ote: If your destination is an external number, it should be preceded by

an external line access code.f your destination is voice mail (IVR access code), skip to page 107.f your destination is a FlexiCall All feature, skip to page 108.o enable another IRSS phone, skip to page 109.


t for an answer.

can activate any of the options described in the table on page 104.


lay Message Key LED

Option

To

Pl contact. Your original conversing party will

Tr

ansfer can be screened or unscreened. on is busy or does not answer) dial 2

SwCoCo

Depending on your Class of Service ated:

ee page 106

Dist

nnected and your conversing party will be e divert party’s display.

Acm fer to page 107.

CaHe

ide defined Navigator application). ed keyset station), see page 94.


Disp

s available while in an established IRSS call

Dial Description

ace a new call 1 Listen for a dial tone indicating that you can place a call to a new be disconnected.

ansfer call 2

A dial tone prompts you to enter the required transfer number. TrTo return to the original conversing party (when transfer destinatiagain.(For more information on Transfer options, refer to page 183).

itch to Broker/nsultation/3-Way nference call

2

A dial tone prompts you to enter the required third party number.definitions, one of the following three party functions will be activ• Broker Call - see page 105• Consultation - see page 105• 3-Way - see page 105• Combination of Consultation/Broker/3-way Conference Call - s

vert call to a Coral ation 3 A dial tone prompts you to enter a divert number. You will be disco

transferred to the divert number. Your number will not show on th

cess voice ail/IVR 4 For instructions on accessing voice mail from an IRSS phone, re

ll Recording / lp Requesting 6 Used to Start/Stop Recording outgoing calls (requires a system-w

Or send Help request (requires a pre-selected system-wide defin


lay Message Key LED

BrokerWhileoptionmore iConfer

To act1. Dial

2. Dial

3. Dial

4. Whe

To act1. Dial

2. Dial

3. WheThe

To act1. Dial

2. Dial

3. Whe


Disp

/Consultation/3-Way Conference call engaged in an established FlexiCall or IRSS call, you can use one of the s listed below, as defined by your Coral station Class of Service. For nformation on these options, see “Broker/Consultation/3-Way ence Call” on page 36.

ivate a Broker call: 2.

the third party and wait for an answer.

2 to alternate between parties (any number of times).

n you press [HOOK], the other parties will remain in conversation.

ivate a Consultation call: 2.

the number of the person you wish to consult with.

n your conversation is concluded, dial 2 to return to the original call. consulted party will be released.

ivate a 3-way Conference call: 2.

the number of the person you wish to add on to the call.

n the party answers, dial 2 for a 3-way call.


lay Message Key LED

To act1. Dial

2. Dial

3. Dial

4. Whe3-w


Disp

ivate a combination of Consultation/Broker/3-way Conference calls: 2.

the third party number and wait for an answer.

2. The third party is put on hold.

n you have concluded your private conversation, dial 2 to complete a ay Conference call.


lay Message Key LED

To accYou caoption

1. Plac• Fo• Fo

2. Dial

3. Wai

4. Dialwill

5. Dialsyst

6. Cho

Noe Mail (IVR) l Number

Voice Mail Remote Access Code


Disp

ess voice mail/IVR from an IRSS phone:n access your voice mailbox, retrieve messages, and setup voice mail s for your Coral station.

e an IRSS Call: r a phone that provides Caller ID, repeat steps 1-4 on page 102.r a phone that does not provide Caller ID, repeat steps 1-4 on page 103.

the voice mail (or IVR) dial number.

t for the automated voice mail answer.

the voice mail remote access code followed by your station number. You gain access your station’s voice mailbox.

4 as soon as the automated voice mail answers. This allows the em to recognize the voice mail (or IVR) commands.

ose the required option from the voice mail (IVR system) menu.

te: Contact your system administrator for the voice mail (IVR) dial number and voice mail remote access code.Use the table to the right to record that number and code:

VoicDia


lay Message Key LED

To act(For

1. Plac• Fo• Fo

2. Dial

3. List

4. DialsimuPossBellCall

5. List

To can1. Rep

2. Dial

3. List


Disp

ivate the FlexiCall All feature from your IRSS phone: information on the FlexiCall feature, refer to “FlexiCall” on page 72).e an IRSS call: r a phone that provides Caller ID, repeat steps 1-4 on page 102.r a phone that does not provide Caller ID, repeat steps 1-4 on page 103.

the FlexiCall All feature code #17710.


the destination number. Calls ringing at your desk phone will ltaneously ring at that destination. ible destinations are: operator, station, network number, UNA/Central or external number (stationary or cellular) via Public/Private Speed Library


cel the FlexiCall All feature from your IRSS phone:eat steps 1-3 above.

cancellation code .



lay Message Key LED

To ena

No

1. From

• Fo• Fo

2. List

3. Dial

4. List

5. Dialnum

6. Listyou

To can

1. Rep

2. Dial

3. Liststati


Disp

ble a new IRSS phone from your current IRSS phone:

te: To enable the IRSS feature at your Coral station, you must first program a Private/Public Library number with your off-site phone number. Use table on page 101 to record Library numbers that contain your IRSS destinations.

your current IRSS phone, place a call to your Coral station:

r a phone that provides Caller ID, repeat steps 1-4 on page 102.r a phone that does not provide Caller ID, repeat steps 1-4 on page 103.


IRSS feature code #17714.


a Private/Public Library number defined with your new off-site phone ber.

en for the reorder tone. You are now disconnected. You can now access r station from your newly assigned IRSS phone.

cel the IRSS feature from an IRSS phone:

eat steps 1-4 above.

cancellation code .

en for a short burst of confirmation tone. IRSS is cancelled at your on.

Las FlexSet CDRS 200 User Guide

lay Message Key LEDLast N

The la

To act1. Pre L N O . xxxx

F o r i n t e r n a l n u m b e ror

Pre yyyzzzzzz F o r e x t e r n a l

n u m b e ror

station number or name external line number or name

zz = outside telephone number

t Numb

Dial fe

Note:

er Redial 110

Dispumber Redial or #143

st number dialed is automatically stored in memory.

ivate last number redial:ss on the dial pad. R E D I A

ss [LAST NUMBER] key. O U T yD I A L z

ature code #143.

When dialing over an outgoing trunk, in some cases (as defined by Class of Service) the Last Number feature code must be followed by a Forced Account code. When Forced Account code is required, the distinctive dial tone will be heard after pressing or dialing #143.

xxxx =yyyy =zzzzz

Ma FlexSet CDRS 200 User Guide

lay Message Key LEDMakin

Dialinconven• Lift • Lift

dire• Lift

lit) a• Lift

lineIn certon theexsp

Fon

al user number or name

king Ca

planatieaking

Note:

or instru page

Note:

Loo

lls: External and Internal 111

Dispg Calls: External and Internal

g can be accomplished in several ways, depending on what is most ient for you. The following dialing methods can be used:

the handset and dial from the dial pad.the handset, press HOOK, listen for the dial tone, and begin dialing ctly from the dial pad.the handset, press any programmable button F1-F24 that is idle (LED not nd listen for the ringback tone.the handset, press any idle (LED not lit) loop, loop originating only, or , and after hearing dial tone, begin dialing.ain cases special messages, not documented in this guide, will be shown display; should these appear ask your system manager for an

on. When using the phone, you must use the handset or headset when .

Many features, for example Camp-On and Break-In, can be used when dialing either external or internal numbers.

ctions on disconnecting calls see “Speak/Headset/Handset (HOOK)” 171.

Loop and Loop originating can only be used with a programmed key.

To Program Use

Loop #121

p Originating Only #125

x = Intern

Making FlexSet CDRS 200 User Guide

lay Message Key LED

To ma1. Dial

key. N A L xxxx

To ma1. Dial

2. Dial xyyyyyy

3. Pre

4. DialProg

Not

ternal line number or nameutside telephone number or name

Calls: External and Internal 112

Disp

ke internal calls: required station/subscriber number or press programmed DSS (F1-F24)

I N T E R

ke external or network calls: outside line access code or press outside line key.

required external number, or O U T x y

ss speed key (without dialing external number) or

private or public speed call library number (see “Speed Dialing: ramming Private Library” on page 172).

es:1) In some systems an outside dial tone must be heard before dialing can begin.

2) In some systems using Automatic Routing Selection, internal dial tone or no tone is heard after dialing the access code.

3) In some cases (as defined by Class of Service) dialing must begin with a Forced Account code before the called number can be dialed. When Forced Account code is required, the distinctive dial tone will be heard after dialing the external line code.

4) See also “Caller ID Control” on page 46.5) Pressing [#] or [STOP DIAL] key after the external number commands

the system to send the call immediately towards the destination without inter-digit delay.

x = Exy = O


lay Message Key LED

E X P I R E D

$ $ $ xxxxx.y

$ $ $ zzzzzzzz

xxxxx.y$$$

zzzzzzzz$$$

R mmmmmm

99 currency units

0 to 99,999,999 currency units

ter units


Disp

6) Some systems might be programmed with a limit on duration of T I M E outgoing external calls. Once the limit is reached, the call will be automatically disconnected.

7) In certain systems the cost, or number of meter units, of the call are displayed, after an external call terminates. This appears for a short while, or until another call is made or received, in the format defined for your system.

C O S T

C O S T

C O S T

C O S T

M E T E

$$$ = currency unit

xxxxx = cost 00,000 to 99,9

y = cost 1/10s

zzzzzzzzz = cost 00,000,00

mmmmmm = number of me


lay Message Key LED

C .

S D N R O U T E

R O U P #

S C . X X X X X B U S Y

O K B Y X X X X XA L C L E A R

S K . X X X X XR E J E C T E D

S K . X X X X XE

No


Disp

8) On external calls routed via an ISDN trunk, call messages are displayed (i.e. connection status, call fail, etc.)

NO B.C.: If the Bearer Capability of the trunk or dial service you are N O B .attempting to connect does not match your station’s COS

NON ISDN ROUTE: If your station’s COS is set to ISDN only and N O N Icall attempts are made through a trunk group not defined as ISDN only

QUE GROUP #: In certain systems if no trunk is available the call Q U E Gmay be held in a queue and this displays the number of the queue.

BUSY: The party called is engaged. C O D IU S E R

NORMAL CLEAR: The called party has hung up (on hook, idle). O N H ON O R M

CALL REJECTED: The call cannot be completed because the C O D IC A L L called party does not allow it.

CAUSE #: ISDN protocols define error messages, with codes C O D IC A U Sindicating the cause of failed connections. The

meanings and actions to take are listed in Appendix D - ISDN CAUSE#

te: Most messages are for system managers and technicians and will not be seen during normal operation.


lay Message Key LEDMalici

Detailadded numbeWhen oldest Using progrecanceldeniedrequesTo act1. Pre T R A C E O F F

O F F

T R A C E O NO N

2.A C E R E C O R D

O F F

To1. T R A C E O N

O N

T R A C E O F FO F F

2.

licious

or

Dial fe

ListenNO TRthe fea

cance Press

or

Dial fe

Listen

Call Trace On/Off 115

Dispous Call Trace On/Off #1740

s of incoming calls can be recorded using Malicious Call Trace. They are to the record when your station rings even if you do not answer. The r of calls stored for your station is defined by your system administrator. this number is exceeded, details of the next call received replace the record. a preprogrammed key, the feature may be activated while a call is in ss. Details of the current call and subsequent ones are recorded until you the feature. Should you hear a reorder tone, Malicious Call Trace is at your station (as defined by the Class Of Service). To use the feature, t the Attendant to activate Malicious Call Trace at your station.ivate malicious call trace:ss [MALICIOUS CALL TRACE]. C A L L

ature code #1740 followed by activation code . C A L L

for the confirmation tone.N O T RACE RECORD: indicates there are insufficient system resources for

ture to be available at your station at present.

l malicious call trace:the lit [MALICIOUS CALL TRACE]. C A L L

ature code #1740 followed by the cancellation code . C A L L



lay Message Key LEDMalici

The mprintou

To prin1. Pre T R A C E P R I N T

or

Dial

2. List

CALcurr T R A C E O F F

licious

this fe

Note:

Call Trace Printout 116

Dispous Call Trace Printout #1741

alicious call trace printout shows the calls traced for your station. The t can be requested at any time from your station or from the Attendant.

t the malicious trace record:ss [MALICIOUS PRINT]. C A L L

feature code #1741 followed by the activation code .


L TRACE OFF: indicates that the Malicious Call Trace feature is not ently active, and the reorder tone is heard. See previous page to activate C A L L

ature

The details recorded are: Originating number (for external calls: ANI if available or else trunk number), your station number and the time of calls. The listing is not deleted when printed out. It can be reprinted later, including subsequent updates.

Me FlexSet CDRS 200 User Guide

lay Message Key LEDMessa

A mes

• Perio• Illum• Buil

MessaperforHotlintype catone).

To autWhen di

1. D A N T xxxxxA G E W A I T I N G O N

2. N A L xxxxxO N

3.

mber or name of the station thatt the message

ssage:

splay:

Lift ha

Listen

Wait fo

Answering 117

Dispge: Answering #175 or #5

sage waiting can be indicated in one of the following ways:

dic display and muted ringinginated message key (when programmed on your telephone)

t-in message lamp illuminated (enabled or disabled system-wide).

ges can be left by a caller or by voice mail. Retrieving a message can be med in either of two ways, both of which are defined system-wide: e (automatic) or manual. When the [HOOK] key is pressed the message n be identified as follows: Hotline (ringback tone), Manual (regular dial

omatically receive Hotline Attendant Message:you hear periodic muted ringing and see a message flashing on the

ndset and press the lit [MESSAGE] key or press any call key. A T T E NM E S S

for the ringback tone. I N T E R

r answer.

x = Nu lef

Messag FlexSet CDRS 200 User Guide

lay Message Key LED

To ma1. Lift

dial xxxxxO N

2. Prethro S G xxxxx

O N

then e

To obt

1. Dial N A L xxxxxO N

2. List

3. Waior

To can

1. Dial

2. Pre

e: Answering 118

Disp

nually receive your message:handset and press the lit [MESSAGE] key or feature code #175. call back message: C A L L

ssing either or allows scrollingugh the message list. attendant message A T T M

waiting:

ither

ain the message left by the attendant or another station:

activation code . I N T E R


t for the answer

cel a call back message left by another station:

cancellation code (no confirmation tone will be heard).

ss [HOOK].



MessawaitinmessaequippTo lea1. Pre A G E xxxxx

or

Pre

2. List

Ykn

To1. A G E xxxxx

2.

3.

ssage:

ou mayow tha

leave Press

Dial st

Listen

Leaving 119

Dispge: Leaving TRANS 5, #175 or #5

ges can be left at either Keyset, FlexSet or SLT stations with a message g lamp, at station groups, or at network numbers. When you try to leave a ge at a station and receive a reorder tone, the station is probably not ed with a message lamp. In this case the display will show ILLEGAL.ve a message on a busy call or ringback:ss [MESSAGE]* M E S S

ss [TRANS]* and dial 5.


also leave a call back message by the following method when you t the station you are calling is unattended.

a message at a vacant desk or forward station (from idle):[MESSAGE]* or #175. M E S S

ation, boss group or network number.


Messag FlexSet CDRS 200 User Guide

lay Message Key LED

When 1. Ans M S G . ( your# )

A G E A N S W E R

2. Deli E R xxxxx

No

e: Leaving 120

Disp

your phone rings:wer the call and check the station number displayed. X X X X X

M E S S

ver the relevant message. A N S W

te: 1) To program a MSG key, use access code #175.

2) A message left to a boss group turns ON the message lamp of the first boss group members only.



The or

To can1. Dial A N C E L

2. Dial xxxx

3. List E L L E D

ssage:
Cancellation 121
Dispge: Cancellation #1440

iginator of the message can also cancel the message.

cel a message: Message Cancellation code #1440. M S G C

station or network number. D I A L x

en for the confirmation tone. C A N C

Mu FlexSet CDRS 200 User Guide

lay Message Key LEDMultili

You cafour la

To sel1. Pre A G E - E N G L I S H

2. Preyou

3. Dial

4. List

Aso

ltilingua

ll messurce is

l Display 122

Dispngual Display #1328

n select the language that will be shown on your phonedisplay. Up to nguages may be chosen, as defined system-wide.

ect the preferred language:ss [MULTILINGUAL DISPLAY] or dial feature code #1328. L A N G U

ssing allows scrolling through the various choices, then when see your preferred language

activation code .


ages will now be shown in the requested language, until another selected.

Mu FlexSet CDRS 200 User Guide

lay Message Key LEDMute

DuringPTT bkey toon/off

To tur1. Pre O F F

Party cbutton O N

To retu1. Pre O N

te

Note:

123

Disp#1320

a conversation the other side can hear your voice when you press the utton on your handset/headset. To override this feature, press the MUTE prevent the other party from hearing your voice. The MUTE key is an switch and can be pressed as many times as necessary.

n off the microphone during a call:ss [MUTE].annot hear your side of the conversation, even when pressing the PTT .

rn to two-way conversation:ss the lit [MUTE].

This feature can only be activated if you have a programmed MUTE key. To program a MUTE key, use access code #1320.

Na FlexSet CDRS 200 User Guide

lay Message Key LEDName/

When brieflyincom

To dis1. Pre

Num

No

me/Dia
l Number Display 124
DispDial Number Display #128

required, during a call or feature activation, the dial number can be displayed instead of the name. This feature can be activated both on ing and outgoing calls.

play the dial number:ss [NAME/NUMBER].

ber will flash on display for a system-wide time period.

te: This feature can only be activated if you have a programmed NAME/NUMBER key. To program a NAME/NUMBER key, use feature code #128.

Nig FlexSet CDRS 200 User Guide

lay Message Key LEDNight

Calls mringinganswePickupGrouppickup

To ans1. Pre

2. Ans E R xxxxx

Dby

To1. T E D P I C K U P

2.

3. bell# )

4. E R xxxxx

aller number or name

ht Answ

irected dialin

answ Press

Listen

Dial th

Answe

Note:

er (Central Bell/UNA Pickup) 125

DispAnswer (Central Bell/UNA Pickup) #192 or 78, #180 or 77

ay be answered after the attendant leaves or when a central bell is . Normally this feature is activated for incoming calls during the night

ring period. There are two ways to do this: Group Pickup and Directed . Pickup: Allows you to pickup any central bell that rings within your group, by dialing the Night Answer group pickup feature code.

wer incoming calls within your pickup group:ss [NIGHT ANSWER] or dial Night Answer code #192.

wer the call. A N S W

Pickup: Allows you to pick up any ringing central bell in the system, g the directed pickup feature code and the required bell number.

er a UNA call ringing within the system:[DIRECT PICKUP] or dial Direct Call Pickup code #180. D I R E C

for the dial tone.

e number of the ringing bell. D I A L (

r the call. A N S W

UNA (Universal Night Answering) Pickup is also known as Bell Pickup.

x = C

Pa FlexSet CDRS 200 User Guide

lay Message Key LEDPage_

You mnumbeto pickreorde

To pla1. Pre E R xxxxx

O F For

Pre Q U E U E xxxxxO N

2. List

To pic1. O N

2. E R xxxxxO F F

3.

Ube

Z Z Z Z X X X X XO F F

rked station or trunkge_Q number

ge_Q

Lift the

Dial as

Answeor

Using

sually aing no

Note:ap

126

DispQ 7060-7069

ay place calls on a special hold (call park) by using the Page_Q dial r, and then either pick the call up at another station or page someone else up the call. The held party may hear one of the following: music, r tone, busy tone or no sound at all as defined system-wide.

ce a call in Page_Q:ss a free [PAGE_Q ZZZZ] A N S W

ss [TRANS]* and dial a free Page_Q number 7060-7069 P A G E


k up a call placed in Page_Q handset of any telephone.

signed Page_Q number or press the lit [PAGE_Q ZZZZ]. A N S W

r the call

available communication means notify another user to pick up the call.

nnouncing a call for pick up includes both the name of the person tified and the relevant Page_Q number.

If the call is not picked up within a predetermined time, it will N A N Sutomatically return to the originating station from which Page_Q was laced.

x = Paz = Pa


lay Message Key LEDPaging

T ouncements and emergency public ad l stations which enables pages to a pu ou to page specific departments or ar

Y• ty ••

T

e

890234

ging
127
Disp

he Coral on-site voice paging system can be used for locating personnel, general anndress. Coral’s paging system combines a line of speakers and amplifiers with internablic address or to any keyset. The zoning capabilities of the Coral systems enables yeas when needed.

ou can customize paging options by programming your station: to automatically respond to the voice page by opening the speaker to the calling par to allow or deny paging to automatically access voice page when calling other stations

he following paging options are available:

Feature Pag

Paging, Announcing: Public Address . . . . . . . . . . . . 12Paging, Announcing: Zone (To Keyset Group) . . . . . 12Paging, Announcing: Voice (To Single Keyset) . . . . . 13Paging, Receiving: Auto Answer . . . . . . . . . . . . . . . 13Paging, Receiving: Turning On/Off . . . . . . . . . . . . . 13Paging, Receiving: Using . . . . . . . . . . . . . . . . . . . . 13



When a systeassoci

To pag1. Lift

2. Pre

3. Ann E R xxxxxO N

4. PreO F F

Pag

blic address number or name

ging, An

ing: Pu

1.

2.

3.

4.

5.

6.

nouncing: Public Address 128

Disp, Announcing: Public Address 7074-7079

a public address system is attached to the Coral, a page may be made via m station. The form below may be used to write in locations and their ated access codes.

e:handset.

ss [PAGE XXXX] or dial access code.

ounce your message. A N S W


blic Address - Access Codes

Area/Location Access Code

7074

7075

7076

7077

7078

7079

x = Pu



You caT208Mthis patheir a

To ope1. Lift

2. Pre D P A G E xxxxxO N

3. List

4. Beg

5.

on/Area ACCESS CODE

7305

7306

7307

7308

7309

ging, An

Press

1

2

3

4

5

nouncing: Zone (To Keyset Group) 129

Disp, Announcing: Zone (To Keyset Group) 7300-7309

n page a preprogrammed group of keysets (FlexSet, DKT, T207M or ) within a zone, area or dispersed within your company. Use the form on

ge to write in the various paging zones or areas in your company and ssociated access codes.

rate Zone Page:handset.

ss [ZONE PAGE X] or dial the Zone Page access code. Z O N E

en for the Voice Page tone.

in paging when tone stops.

[HOOK] to release.

Location/Area ACCESS CODE

Locati

. 7300 6.

. 7301 7.

. 7302 8.

. 7303 9.

. 7304 10.



Annoucan bestation

To voi1. Pre

or

Pre P A G E xxxxx

To voi1. Lift

2.

3.

4.

5. E R xxxxx

6.

ging, An

Either

Dial ke

or

Dial V

Listen

Begin

Press

nouncing: Voice (To Single Keyset) 130

Disp, Announcing: Voice (To Single Keyset) TRANS 6, #191 or #3

ncing a voice page to a single keyset (FlexSet, DKT, T207M or T208M) used, for example, as an intercom in order to converse between two s, or as a simple pager.

ce page a single Keyset that is either busy or does not answer:ss [VOICE PAGE] during the call.

ss [TRANS] and dial Voice Page feature code 6. V O I C E

ce page (from idle):handset.

press [VOICE PAGE] or dial feature code #191.

yset number

oice Page keyset number (see Note 3).

for the Voice Page tone.

paging when tone stops. A N S W

[HOOK] to release.

Paging, FlexSet CDRS 200 User Guide

lay Message Key LED

Not I S V P xxxxx

Announcing: Voice (To Single Keyset) 131

Disp

es:1) When you hear a reorder tone the station is protected from D N T Dreceiving voice pages, the display shows:

2) To program a Voice Page key, use access code #191.

3) Each keyset has a unique voice page number, which is defined through the numbering plan.



This fepage 1define(see pconverimmedthe HOheadseTo act1. Pre A N V P O F F

O F F

Dial A N V P O NO N

2.

To1. A N V P O N

O N

A N V P O F FO F F

2.

ging, Re

Listen

cance Press

or

Dial Vcode

Listen

Note:

ceiving: Auto-Answer 132

Disp, Receiving: Auto-Answer #133

ature is relevant only when “Paging, Receiving: Turning On/Off” on 33 is turned ON. The Auto Answer provides you with the ability to

the way you can answer a voice page call, either handsfree or manually age 134). Essentially this feature is an intercom allowing persons to se between stations. When set to automatic, conversation takes place iately after pressing the PTT button. Manual operation requires pressing OK key before conversation can take place. You must use the handset or t when speaking.ivate Voice Page Auto Answer:ss [AUTO ANS VP] or A U T O

V.P. Auto Answer feature code #133 followed by activation code . A U T O


l Voice Page Auto Answer:the lit [AUTO ANS V.P.] A U T O

oice Page Auto Answer feature code #133 followed by cancellation . A U T O


This feature automatically answers voice page calls only.



This feand/orturned

To allo1. Pre O F F

O F For

Dial O NO N

2. List

To inh1. O N

O N

O F FO F F

2.

ging, Re

Press

or

Dial V

Listen

ceiving: Turning On/Off 133

Disp, Receiving: Turning On/Off #134

ature allows you to block your phone from receiving private (intercom) zoned voice pages through the handset or headset. Voice page can be on or off according to individual station needs.

w your phone to accept paging calls:ss the toggle [VOICE PAGE ON/OFF] V O I C E

Voice Page On/Off feature code #134 followed by activation code . V O I C E


ibit your phone from receiving paging calls (RECOMMENDED !!!):the lit [VOICE PAGE ON/OFF] V O I C E

oice Page On/Off feature code #134 followed by cancellation code . V O I C E




Pagingbe turnactivatWhen the spetransmstation(see p

To ans

No

1.

2. C A L L (your #)

3. E R xxxxx

W

W

ge sender

ging, Re

Voice

When

The wAuto-A

hen AuConver

hen MaPress tConver

ceiving: Using 134

Disp, Receiving: Using

can take place through the handset or headset, however, the feature can ed on and off (see page 133) as required. Receiving page calls can be ed at your station when the set is either idle or during conversation. paging is directed at your station the voice paging tone is heard through aker. This feature is particularly useful as an intercom when the itting station uses a programmed key (see page 130) and the receiving is equipped with an headset and is programmed for automatic answering age 132).

wer a Voice Page call:

te: During conversation, either place call on [HOLD] or hang up [HOOK], then continue with the following steps:

page (warbling) tone heard.

tone stops, you will hear the speaker through the handset or headset. xxxxx

ay in which you answer is defined through the Voice Page A N S Wnswer feature (see page 132).

to Answer is defined:se after pressing the PTT pushbutton.

nual Answer is defined:he flashing [HOOK], thense after pressing the PTT pushbutton.

x = Pa

Paging, FlexSet CDRS 200 User Guide

lay Message Key LED

To stoPres

Receiving: Using 135

Disp

p an outgoing zoned voice paging:s the lit [HOOK].


lay Message Key LEDPark

AllowThe patone o

To par1. Pre P A R K xxxxx

O Nor

Pre PA R K E D L I N E W I N K I N G

2. List

To pic1.

2. P A R KO N

3. yyyyO N

4. E R xxxxxO F F

rk

Lift ha

Press

Dial st

Answe

136

Disp#183 or 79 or #7

s you to put a call on hold at one station, and pick it up at another station. rty put on park can hear one of the following: music, reorder tone, busy

r no sound at all as defined system-wide.

k a call:ss [CALL PARK] C A L L

ss [TRANS]* and dial Park Feature code #183.


k up a parked call from another station:ndset from any station.

[CALL PARK] or any dial Park Feature code #183. C A L L

ation number at which call was parked. D I A L y

r the call. A N S W

Park FlexSet CDRS 200 User Guide

lay Message Key LED

To pic1. Pre

or

Pre

2. Dial

3. Ans

Not

L L xxxxxF L A S H I N G

137

Disp

k up a parked call from same station where call is parked:ss the winking key at which the call is being parked

ss [CALL PARK] or dial Park Feature code #183.

activation code .

wer the call.

es:1) More than one call can be parked at a single station, but are retrieved on a first-in, first-out basis (FIFO). That is, the first parked call (first-in) will be the first call that is picked up (first-out). However, if multi-parking is required, it is recommended that the Page_Q feature be used instead (see page 126).

2) If the parked call is not picked up within a predetermined time, the R E C Acall automatically returns to the originating station from which the park was made.

3) Activation code can be programmed into the key after feature code #183.


lay Message Key LEDPassc

You cawill alPrivileeasily Definiperfor

CAUTIO

To ent1.

2. N E WO D E

3. T E RO D E

4. O D E C O N F I R M E D

sscode

Press

Dial yo

Redial

Listen

138

Dispode #179

n define a private unique passcode for your station set. The passcode low you (if defined in your COS) to operate Phone Lock, Executive ge, Auto Set Relocate, IRSS, or COS Switchover. The passcode can be changed.ng a passcode for the first time or changing a passcode must be med from your own telephone. Passcodes consist of four digits.

N ! Once a passcode has been defined, the code is known only to you and the system administrator. If you forget the passcode you will not be able to utilize the features that require the code. Therefore, write your passcode number in a secure place for future reference.

er a Passcode for the first time:[PASSCODE] or dial feature code #179.

ur new passcode (4 digits). E N T E RP A S S C

your new passcode. R E E NP A S S C

for the confirmation tone. P A S S C

Passcod FlexSet CDRS 200 User Guide

lay Message Key LED

To cha1. Pre

2. Dial O L DO D E

3. Dial N E WO D E

4. RedO D E

5. List O D EI R M E D

e 139

Disp

nge Passcodess [PASSCODE] or dial feature code #179.

your present passcode (4 digits). E N T E RP A S S C

your new passcode (4 digits). E N T E RP A S S C

ial your new passcode. E N T E RP A S S C

en for the confirmation tone. P A S S CC O N F

Ph FlexSet CDRS 200 User Guide

lay Message Key LEDPhone

You cadialinglockin

To loc1. Pre

2. Dial E U N L O C K P A S S C O D E

3. Dial E U N L O C KO F F

4. List E L O C K E DO N

To1. E L O C K E D

P A S S C O D E

2. E L O C K E DO N

3. E U N L O C KO F F

4.

one Dia

unloc Press

Dial yo

Dial ca

Listen

Note:

l Lock 140

Disp Dial Lock #148

n lock your telephone in order to prohibit unauthorized persons from from your station. However, you can still answer incoming calls. After

g your station, you must unlock it in order to use the station once again.

k your telephone:ss [LOCK] or dial #148.

your passcode (4 digits). P H O NE N T E R

activation code. P H O N

en for the confirmation tone. P H O N

k your telephone:[LOCK] or dial #148. P H O N

E N T E R

ur passcode (4 digits). P H O N

ncellation code . P H O N


In order to dial lock your telephone, you must first have defined a passcode (see page 138).

Pic FlexSet CDRS 200 User Guide

lay Message Key LEDPickup

You mways t

Grouppre-pr

To ans1. Pre

2. Ans E R xxxxx

Direcby dia

To1. T E D P I C K U P

2. yyyy

3. E R xxxxx

4. E R xxxxx

ller number or namenging phone number

kup: Gr

answ Press

Listen

Dial th

Answe

oup, Directed 141

Disp: Group, Directed #181 or 76, #180 or 77

ay answer other ringing telephones within the system. There are two o do this: Group Pickup or Directed Pickup.

Pickup: Allows you to pick up any telephone that rings within your ogrammed pickup group, by dialing the Group Pickup feature code.

wer a call within your Pickup group:ss [PICKUP] or dial Group Call Pickup code #181.


ted Pickup: Allows you to pick up any ringing telephone in the system, ling the directed pickup feature code and the required telephone number.

er any call within your system:[DIRECTED PICKUP] or dial Directed Call Pickup code #180. D I R E C

for the dial tone. D I A L y

e number of the ringing phone. A N S W

r the call. A N S W

x = Cay = Ri

Pro FlexSet CDRS 200 User Guide

lay Message Key LEDProgra

The Cin add

Fixed FlexSeand ca

The Cfrom taccessSeverafor oneother c

Sinmla

E C T E D K E YR A M A B O R T E D

S Y S T E M K E YR A M A B O R T E D

gramm

ome of stallatiay havebeling

Note:

ing: Programmable Keys (F1-F24) 142

Dispmming: Programmable Keys (F1-F24) #139

DRS built-in keyset comes equipped with 4 system defined (fixed) keys ition to the 24 user programmable keys.

keys are preprogrammed during installation, and are the same for each t system-wide. Fixed keys cannot be programmed from the telephone, n only be changed, system-wide, by the system manager.

DRS built-in keyset allows you to program most programmable keys he keyset itself. The programmable keys may be assigned to directly other stations, station groups, trunks, trunk groups, or system features. l dial commands in a series may be programmed under one key, useful -button speed dialing, voice response and voice mail system access, and omplex dialing patterns.

the programmable keys at your set may be defined as protected during on. These keys cannot be programmed from the telephone. Some keys been preprogrammed during installation. For instructions on button

refer to page 148.

If you attempt to program a fixed or protected key, one of the following P R O TP R O Gerror messages appears along with a warning tone:

F I X E DP R O G

Program FlexSet CDRS 200 User Guide

lay Message Key LED

If manprograneed t

To pro1. Dial

2. Pre

3. Red

4. Rep

5. Pre

Tip:

ming: Programmable Keys (F1-F24) 143

Disp

y keys need to be programmed, you may program one of the mmable keys with the code #139 for Program in order to alleviate the o enter the code each time you program a key.

gram an automatic key: Programming feature code #139.

ss selected key to be programmed.

ial Programming feature code #139.

ress selected key.

ss [HOOK].

Once you have programmed all your keys, you can reporgram the PROG key for another feature.


lay Message Key LED

To che1. Pre C O N T

N T N T S xxxx

2. Pre N T N T S yyyyI N U E D

3. Pre dddddddddd

4. Pre R A M E N D

To pro1. Pre

2. Pre R A MT B U T T O N .

3. Dial C O N TN T N T S O N

4. Pre C O N T xxxxO N

5. Pre R A M E N DO F F

6. Ref

Rep


Disp

ck key contents:ss [PROG] or dial #139. P R O G

K E Y C

ss the assigned key (contents are displayed). either K E Y CC O N T

ss to check any additional codes on this button. or E X T . d

ss [HOOK]. then P R O G

gram a key:ss [PROG] or dial #139.

ss selected key. P R O GS E L E C

the required digits (see page 146) for more details). P R O GK E Y C

ss selected key again. P R O G

ss [HOOK]. P R O G

er to page 148 for instructions on button labeling.

eat the above procedure for each key to be programmed.


lay Message Key LED

To can1. Pre R A M

T B U T T O N .

2. Pre C O N TN T N S X X X X O N

3. Pre N T N T SO N


5. Pre

Repea


Disp

cel key contents:ss [PROG] or dial #139. P R O G

S E L E C

ss selected key. P R O GK E Y C

ss K E Y C

ss selected key again. P R O G

ss [HOOK].

t the above procedure for each key to be cancelled.



rocedure/Example

S key for extension 4577: code #139, press the key you want en the extension number 4577. To

he key again.

to turn the music feature on and off: code #139, press the key you want en the feature code #135. To

he key again.

to simultaneously turn off the music lls to a library number programmed

code #139, press the key you want en the feature code #135. Dial twice, OK code #120. Enter feature code ample of a library number). To he key again.

r this to work properly, one of the two previously activated.

gramm

SeFe

ing: Possibilities (F1-F24) 146

Dispmming: Possibilities (F1-F24) #139

Key Contents Key Description PDSS (Direct Station Selection)

Permits you to make or transfer a call to an extension or trunk by using a defined key, and provides a busy lamp indication for stations or trunks programmed under a DSS key.

To program a DSEnter the programto program and thconclude, press t

Single Feature Permits you to activate or cancel a single Coral feature.

To program a keyEnter the programto program and thconclude, press t

ries of atures

Permits you to program a series of features under a single key; useful for one-button speed dialing, voice response and voice mail system access, and other complex dialing procedures. The HOOK code #120 must be programmed twice between each successive feature sequence.

To program a keyand transfer all cafor voice mail:

Enter the programto program and thin succession, HO#141 7000 (an exconclude, press t

NOTE! In order fofeatures must be


lay Message Key LED

ons above and dial twice, in K code #120 after library code 7000.

to simultaneously turn on both the splay features:

code #139, press the key you want en the LED On/Off feature code

e code #135. cession, HOOK code #120. Enter 7. To conclude, press the key again.

to dial (914)354-8132 over trunk

code #139, press the key you want en enter the trunk group 9 number

rea code 914 and the number lude, press the key again.

rocedure/Example

ming: Possibilities (F1-F24) 147

Disp

Feature key without confirmation tone or display

Permits you to activate or cancel a feature or series of features without hearing a confirmation tone or seeing a display. The HOOK code #120 must be programmed after each successive feature sequence.

Follow the directisuccession, HOO

Series of features with LED indication

Permits you to activate or cancel a series of features with the LED being controlled by the key pressing order. When the key is pressed the first time, the LED will light and the features will be activated. When the key is pressed again, the LED will be extinguished, regardless of the current state of the features.

NOTE! The LED On/Off feature code #1301 must be programmed before the first feature code is entered in order to function properly.

To program a keymusic and idle diEnter the programto program and th#1301 and featurDial twice, in sucfeature code #13

Outside telephone number (Speed Key)

Permits you to program a key to dial an outside telephone number.

To program a keygroup 9:enter the programto program and thfollowed by the a3548132. to conc

Key Contents Key Description P



The frrecordbuttonfelt ma

F1 through F24Programmable Buttons

24 nameplatesF1 through F24Function ButtonDirectory

gramm
ing: Button Labeling (F1-F24) 148
Dispmming: Button Labeling (F1-F24)

ont panel of the CDRS cabinet includes 24 nameplates, allowing you to the destination beside each programmable button. After programming a , write down its destination on the adjacent nameplate with an erasable, rker.

1 2 3

4 5 6

7 8 9

* #0

ABC

JKLGHI

PRS TUV

DEF

MNO

WXY

HOLD

TRAN

HOOK

F1 F2 F3

F4 F5 F6

F7 F8 F9

F10 F11 F12

F13 F14 F15

F16 F17 F18

F19 F20 F21

F22 F23 F24



PROGREach kprograGroupGroup

To pro1. Pre R A M

T B U T T O N .

2. Pre C O N TN T N T S O N

3. Dial C O N T # 1 2 6 L I N E # O N

4. n G R O U P # O N

5. C O N T bbbbbO N

6. R A M E N DO F F

7.

e numberss group number

gramm

Dial lin

Dial B

Press

Press

Note:

ing: Boss Group Line Key 149

Dispmming: Boss Group Line Key #126

AM LINE KEYeyset in a Boss Group can be programmed with line keys. The use of mmed line keys assists in defining the various ways in which a Boss can answer incoming calls (see page 26) for explanation of Boss ).

gram your line keys:ss [PROG] or dial #139. P R O G

S E L E C

ss selected [LINE nn] key for the required line. P R O GK E Y C

LINE feature code #126. P R O GE N T E R

e number (00-first line, 01=second line, etc. as defined) L I N E nE N T E R

oss Group number. P R O G#

selected [LINE nn] key again. P R O G

[HOOK].

Do not perform the above steps if your keyset has a button preprogrammed with a number of the trunk reserved for your Boss Group. This button will be used as a line key.

n = Linb = Bo


lay Message Key LED

To che

1. Pre R A MT B U T T O N .

2. Pre C O N T L I N E nn O N

3. Pre


ming: Boss Group Line Key 150

Disp

ck a programmed line key:

ss [PROG] or dial #139. P R O GS E L E C

ss the assigned [LINE nn] key. P R O Gbbbb

ss

ss [HOOK]. P R O G



You cathe sys(press

No

Use ta

Tip:

To1. R E N C E

2.

R E N C EI D E zzzzz

R E N C E

R E N C EN A T I N G L O O P

R E N C Eb L I N E nnnn

gramm

progr Dial P

Select

OUTSI - press

LOOP

LOOP

LINE -

ing: Preference 151

Dispmming: Preference #131

n assign a line preference priority to your keyset. This priority informs tem as to which line, loop or trunk is selected when you make a call the HOOK key, or dial a number on the dial pad).

te: If you intend to select an OUTSIDE line as the first priority, you must program a LOOP, LINE or ELA to be able to use dialed features. When activating a feature, press the LOOP, LINE or ELA key first, then dial the feature access code.

ble on page 153 to list the programmed priorities.

This feature is useful if you make mostly trunk (external) calls. Assign a preference to an outside line(s), and each time you make a call, you will be connected directly to an external trunk.

am the Preference Priority:reference feature code #131. P R E F E

required destinations, a maximum of six priorities in any order.

DE line (trunk/trunk group/dial service or routing access) P R E F EO U T S a programmed key or dial access code

- press a programmed key P R E F EL O O P

ORIGINATING ONLY - press a programmed key P R E F EO R I G I

press a programmed key P R E F Ebbbb


lay Message Key LED

3. Dial E N T E R E D

4. List

To che

1. Pre R E N C E

2. Dial R E N C E/line/outside

3. Pre N D

4. List

To can1. Pre

2. Dial R E N C E

3. Dial R E M O V E D

4. List

ming: Preference 152

Disp

activation code . P R E F .


ck list of priorities:

ss idle [LOOP] or [LINE] key. P R E F E

Preference feature code #131. P R E F Eloop

ss to scroll through the list. L I S T E


cel a Preference Priority List:ss idle [LOOP] or [LINE] key.

Preference feature code #131. P R E F E

cancellation code . P R E F .



lay Message Key LED

ming: Preference 153

Disp

Priority Destination

1.

2.

3.

4.

5.

6.

Re FlexSet CDRS 200 User Guide

lay Message Key LEDReceiv

There

- Lift - Lift x C A L L yyyy

Not

# R E S T .F L A S H I N G

A I L . C A L L yyyyF L A S H I N G

O K B Y zzzz xxxxA L C L E A R

O K B Y zzzz xxxxE #

= Caller ID, name, or number

Your number

Trunk number

ceiving
Calls / Answering Calls 154
Disping Calls / Answering Calls

are several ways in which you can answer incoming calls:

the handset and press the flashing HOOK buttonthe handset and press a flashing key (F1-F24, DSS, Loop, Line, etc.) xxxx

es: 1) You must use the handset or headset when speaking.

2) Calls via ISDN trunks display the caller’s number or name unless restricted. An ‘I’ before the Caller I.D. indicates an international call via ISDN.

3) #REST.: Caller ID is restricted by the caller. zzzz

4) #UNAVAIL.: Caller ID is not supported on this route. # U N A V

5) NORMAL CLEAR: The caller has hung up. O N H ON O R M

6) CAUSE #: ISDN protocols define error messages, with codes indicating the cause of failed connections. The meanings and O N H O

C A U S actions to take are listed in Appendix D - ISDN CAUSE#.Most messages are for system managers and technicians and will not be seen during normal operation.

7) See also Waiting Calls Receiving, on page 187,Second Party’s Speaker St atus, on page 163, andVIP Tone, on page B-3.

xxxxx

yyyy =

zzzz =


lay Message Key LEDRecor

This feparty, progreThe CCMC (a progis usedcall to

Activa1. Pre

2. Con

S1.

Not

Key Description

Destination APDL rings

Destination received the start recording signal

ING Start speaking

tbd

cording

top Cal Press

e: 1) T

Calls (tbd) 155

Dispding Calls #1443

ature allows you to start recording while in conversation with a second 3-way or multi-party conference. It is operated while the current call is in ss, without disrupting the call.oral system must be equipped with a uCMC, iCMC, CMC, WiCMC or for Windows. The feature is activated by pressing a toggle RECORD key rammed HELP key with APDL as the destination). The RECORD key as a trigger for a predefined destination (APDL) to start recording the

the user’s voicemail box..

ting Call Recording (while in conversation):ss [RECORD].

tinue current call, while watching the Record key LED.

l Recording (while in conversation):[RECORD] again.

his feature can be operated only with a programmed key. To program a Start/Stop Record key [RECORD], use Help feature access code #1443, followed by the APDL dial number (see page 94)

RECORD LED

ON

WINKING

OFFAfter WINK

OFFAfter ON


lay Message Key LEDRelay

You casuch acompaare ins

To sw1. Pre ( relay# ) O F F

O F For

Dial ( relay# ) O NO N

2. List

To sw1. ( relay# ) O N

O N

( relay# ) O F FO F F

2.

External Device RelayCode708670877088708970907091

lay (Acc

Press or

Dial R

Listen

Note:

essory) 156

Disp(Accessory) 7086-7091

n switch a relay on or off in order to activate certain external devices, s an external alarm, or electric lock. These devices are installed by your ny. Use the form below to write down the types of external devices that talled and their associated codes.

itch on a relay:ss [RELAY] R L A Y

Relay code followed by activation code . R L A Y

en for the confirmation tone

itch off the relay:the lit [RELAY] R L A Y

elay code followed by cancellation code . R L A Y

for the confirmation tone

To program a RELAY key, use the relevant relay code.

1.2.3.4.5.6.


lay Message Key LEDRemin

You caremindthree mthan oone.

To ent1. Pre D E R

M P T Y O F F

2. Dialwhe T I M E

O N

3. DialD E R H H : M M pm

O N4.

5.

To1. D E R H H : M M pm

O N

2.

3.

ourMinutesam as required

minder

use lea

Dial 2

Listen

check Press

Scroll

Press

157

Dispder #172

n program your telephone to ring at a designated time, thereby ing you of a scheduled event. If you do not answer, your telephone rings ore times, at one minute intervals, before the feature is cancelled. More

ne reminder times can be entered by repeating the procedure for each

er a reminder time:ss [REMINDER] key or dial #172. R E M I N

L I S T E

activation code . (In some old versions 14.67 or lower, skip this step n the reminder time list is empty). E N T E R

in the time you want to be called (4 digits are required [12 hour clock - ding 0] e.g. 0805 for five past eight) R E M I N

for AM or 7 for PM.


Reminder list:the [REMINDER] key or dial #172. R E M I N

with to see next reminder entry.

[HOOK] to release.

HH = HMM = pm or

Remind FlexSet CDRS 200 User Guide

lay Message Key LED

To ans

At the 1. Ans

F L A S H I N G2. List

then E R R E M I NO N

3. Pre

or

Dial Z E O NO N

4. List

No

To can1. Pre

2. Scro D E R H H : M M : pm am O N

3. Dial E L L E D

4. List

er 158

Disp

wer a Reminder ring:

requested time your telephone will ring.wer the call. R E M I N

en for the distinctive dial tone either A N S W

ss [HOOK].

Snooze feature code 4. S N O O


te: When you activate the Snooze feature, Reminder recycles and your telephone rings again after a system-wide time period.

cel a Reminder time:ss the lit [REMINDER] or dial #172.

ll with and stop the reminder you want to cancel. R E M I N

cancellation code . C A N C


Rin FlexSet CDRS 200 User Guide

lay Message Key LEDRing A

Ring aaccord

To adj

1. Pre L E V E L xxxx

5 ring volume level (MIN = 0 to MAX = 15)

g Adjus
tment 159
Dispdjustment

djustments allow you to define how the CDRS telephone will sound ing to your personal preference.

ust RING LEVEL while your phone is ringing:

ss or keys. R I N G

x = 0-1

Ro FlexSet CDRS 200 User Guide

lay Message Key LEDRoom

You mfollowavailab

No

To act1. Pre S N A M E O F F

O F F

S N A M E O NO N

2.

To1. S N A M E O N

O N

S N A M E O F FO F F

2.

om Sta

Dial thcode

Listen

cance Press

Dial thcance

Listen

tus 160

Disp Status 7026-7041

ay change any one of the 16 room status choices for your station. Use the ing form to write in the various room statuses and related access codes le at your telephone.

te: This feature is applicable for Hotel/Motel use. (In cases where this is required, specific instructions will be given).Check with your system administrator whether your Coral system supports the Room Status or Canned Messages feature. If your Coral system supports the Canned Messages feature (see page 52), the Room Status feature is unavailable.

ivate or set the Room Status:ss [STATUS] key, or S T A T U

e required Room Status code (see table below) followed by activation . S T A T U


l or reset the Room Status:the lit [STATUS] key, or S T A T U

e required Room Status code (see table below) followed by llation code . S T A T U


Room S FlexSet CDRS 200 User Guide

lay Message Key LED

tatus 161

Disp

Room Status - Names and User Access Codes

Room StatusNumber

Access Code Name

0 7026

1 7027

2 7028

3 7029

4 7030

5 7031

6 7032

7 7033

8 7034

9 7035

10 7036

11 7037

12 7038

13 7039

14 7040

15 7041

Sa FlexSet CDRS 200 User Guide

lay Message Key LEDSaved

An extlater. Atone o

To sav1. Pre N U M B E R

or

Pre

2. List N N E C T ( trunk# )

3. Con

To1. N O . (trunk #)

ddddddddd .

utside telephone number

ved Nu

redial Press

or

Dial S

Notes

mber/Repeat Number 162

Disp Number/Repeat Number #196 or #9

ernal number that you have dialed can be stored in memory and called number can be saved during a conversation or when you hear a busy

r when the dialed number is not answered.

e a number:ss [SAVED #] S A V E

ss [TRANS]* and dial Saved Number feature code #196.

en for the confirmation tone. R E C O

tinue with call or hang up by pressing [HOOK].

the Saved Number:[SAVED #] S A V E

D I A L d

aved Number feature code #196.

:1) In some cases, as defined by Class of Service, the Saved Number feature code must be followed by a Forced Account code. When Forced Account code is required a distinctive dial tone will be heard after dialing #196.

2) As opposed to Last Number Redial, the Saved Number will remain in memory until another number is saved by repeating the above procedure.

d = O

Se FlexSet CDRS 200 User Guide

lay Message Key LEDSecon

This fewith isdisplaythey swsecondmode,

Detect• A Sp

line

E R ( 2 n d P A R T Y )A R T Y ) S P K R O N

• Whe••

cond Pa

When During

rty’s Speaker Status 163

Dispd Party’s Speaker Status

ature alerts you when the loudspeaker of the party you are conversing activated for handsfree or group conversation. A Speaker tone and message notify you when the called/calling party is in SPKR mode, or if itch to SPKR mode during a call. Therefore, when advised that the

party’s keyset (FlexSet, DKT, T207M or T208M) is in speakerphone you can choose to refrain from publicizing private information.

ing whether your party’s loudspeaker is activated:eaker tone is heard and the SPKR ON message flashes on the second of display:

A N S W( 2 n d P

n you answer a call initiated with an activated loudspeakerthe called party answered you with an activated loudspeaker a call, when the second party activates the loudspeaker


lay Message Key LEDSecur

This feWhen are bloreceivbreak To act1. Pre E C U R O F F

O F For

Dial E C U R O NO N

2. ListYou

To1. E C U R O N

O N

E C U R O F FO F F

2.

curity L

cance Press

or

Dial S

ListenBreak-

ine 164

Dispity Line #17700

ature ensures that Break-In cannot be accomplished by another station. Security is applied, Call Waiting tones and Break-In from other stations cked. When Security is on, a caller who tries to break into your station

es a reorder tone. Only a station that has Security override privilege can into your secured telephone.ivate Security Line:ss [SECURITY] L I N E S

Security feature code #17700 followed by activation code . L I N E S

en for the confirmation tone.r phone is now blocked against break-in attempts.

l Security Line:the lit [SECURITY] L I N E S

ecurity feature code #17700 followed by cancellation code . L I N E S

for the confirmation tone.in attempts are allowed.


lay Message Key LEDSeries

The syparty. Series

To ma1. Pre

or

Pre

2. List

3. Con N N E C T (calling #)

4.

ries Cal

Press

Transfreturn

Note:

l 165

Disp Call #195

stem allows you to mark an external call before you transfer to a third This causes the call to return to you after the third party hangs up. A Call can only be marked while engaged in conversation.

rk a call as a Series Call:ss [SERIES]

ss [TRANS]* and dial Series Call code #195.


tinue with the call or transfer as required. R E C O

[HOOK] to release.

erring the call is made as usual. However, the marked call will now to you when the third party hangs up.

Marking a call that has already been marked displays the ALREADY SET message.

Series C FlexSet CDRS 200 User Guide

lay Message Key LED

When 1. The S (calling #)

F L A S H I N G

2. Ans E R ( C A L L I N G #)

3. Ask

or

Set

or

Han

all 166

Disp

your telephone rings (third party hangs up): call returns to you. S E R I E


the calling party if transfer to another party is required,

up the call as a series call,

g up by pressing [HOOK] key.

Sile FlexSet CDRS 200 User Guide

lay Message Key LEDSilent

This feadditioconferparty. be heaport, ybe con

2-waAlloTheor w

N

nt Mon

1-way (Allowconveidle.

The 1-w• to li• to li

port

itor 167

DispMonitor

ature enables an authorized user to monitor and/or record (may require nal hardware) any system port, station, trunk, etc. (except data and ence) in any state, without audio or visual warning to the monitored The monitoring party can hear both sides of the conversation but cannot rd by them and cannot break in on the conversation. While monitoring a our telephone returns a busy signal to all incoming calls. Monitoring can ducted as a 2-way Silent Monitor or 1-way (Split) Silent Monitor:

y Silent Monitor (TRANS 9, #1981):ws the Silent Monitor user to listen in on both sides of a conversation. 2-way Silent Monitor can be activated from an idle station before calling, hile attempting to call a busy or no answer destination.ote:The 2-way Silent Monitor requires: MRC, U-RMI Office, U-MR Office,

CNSsl, 8DRCM, 8DRCF or a CNF card to be installed in the system. When a CNF card is installed it must be defined as C3-WAY.

Split) Silent Monitor (#1448): s the Silent Monitor user to listen in only on one side of a 2-way rsation. The 1-way (Split) Silent Monitor can be activated only from

ay Silent Monitor provides two options: sten in on a transmission of a selected port (first conversing party)sten in on any port (second conversing party) contacting the selected or being contacted by that selected port.



The 1-2-wayat a tim

To act1. Dial S I L E N T M O N

2. Dial M O N ( port # )

then

• To M O N ( port # )N A L D E S T

or

M O N ( port # )E R D E S T

W

1.

2.

R E D ( port # )

= Original destination (1st part) port number or name

nt Mon

• To m

hile mo

Monito

To can

Note:

itor, 1-Way Splitting 168

DispMonitor, 1-Way Splitting #1448

way (Split) Silent Monitor feature allows monitoring each party of the conversation separately. Only one of the conversing parties can be heard

e. The feature can be activated from idle only.

ivate a 1-way Silent Monitor: Split Silent Monitor feature code #1448 or press [SPLIT MONITOR]. S P L I T

the port number of the original destination (1st party). S P L I T

monitor the 1st conversing party, dial cancellation code , S P L I TO R I G I

onitor the 2nd conversing party, dial activation code . S P L I TP A R T N

nitoring:

ring volume can be adjusted by pressing .

cel Split Silent Monitor, press [HOOK].

When you hear the reorder tone, it means that the port is protected against monitoring (secured). The following message will be displayed:

S E C U

port #



This feboth pactivatfeaturechosenport, y

To act1. Pre O R ( port#)

or

Pre

To1. T M O N I T O R

2. O R ( port#)

R E D ( port# )

S O U R C E

nt Mon

activa Press

Dial rethe dia

Note:

itor, 2-Way 169

DispMonitor, 2-Way TRANS 9, #1981

ature allows an authorized user, while monitoring a selected port, to hear arties of the 2-way conversation. The 2-Way Silent Monitor can be ed while attempting to call a busy or not answering destination. The can also be activated from an idle station before calling. Once the station initiates a call, you can start monitoring. While monitoring a our telephone returns a busy signal for all incoming calls.

ivate 2-Way Silent Monitor on a busy call or ringback:ss [MONITOR]. M O N I T

ss [TRANS] and dial Silent Monitor feature code 9.

te 2-Way Silent Monitor from an idle station (before calling):[MONITOR] or dial #1981. S I L E N

quired port number. The Silent Monitor session will start as soon as M O N I Tled port establishes a conversation.

When you hear the reorder tone, one of the two conditions exists:

1) Either the port is protected against monitoring (secured) or S E C U

2) All conference card ports are engaged (no resources). N O R E

Silent M FlexSet CDRS 200 User Guide

lay Message Key LED

1. Mon

2. To c

3. To w R P A G E (port# )

No

onitor, 2-Way 170

Disp

itoring volume can be adjusted by pressing .

ancel Silent Monitor, press [HOOK].

hisper page, press any [WHISPER] key (see also page 191). W H S P

te: To program the Monitor key, use feature code #1981.

Sp FlexSet CDRS 200 User Guide

lay Message Key LEDSpeak

You caLED iTo ans1. Pre

To dis1. Pre

Not

eak/Hea
dset/Handset (HOOK) 171
Disp/Headset/Handset (HOOK) #120

n answer and disconnect calls by pressing the HOOK key. When the key s lit, you are connected. Pressing the lit key will disconnect the call.wer or make call:

ss the [HOOK] key.

connect the call:ss the lit [HOOK] key.

es:1) This feature can only be activated if you have a programmed HOOK(SPKR) key. To program a SPKR key, use access code #120.

2) Contact your system administrator who can program the HOOK(SPKR) key to operate as an On/Off switch.


lay Message Key LEDSpeed

You may e used to speed dial long numbers. Each entry is xternal or internal dial number. You can also use ernal destinations such as Call Forward, Divert a ernal access code into the Private Library number The spee re, dialing the same private library number Private Library number at another station.

ation)

eed Dia
ling: Programming Private Library 172
Disp Dialing: Programming Private Library #193

program your telephone with your own private Speed Dial directory, which can bcalled a Private Library Number. The Private Library can be programmed with an ea Private Library to dial external or network numbers for features that allow only intnd Hunt features. When entering external dial numbers, make sure to include the extas well. d dial numbers are programmed per station and are unique to each station. Therefo

at one station will most likely include a different destination than dialing the same Use the table below to write down your Coral Speed Dial numbers.

Private Library - Speed Dial Numbers

Private Library Number

Private Library Contents (Destin

7000

7001

7002

7003

7004

7005

7006

7007

7008

7009

Speed D FlexSet CDRS 200 User Guide

lay Message Key LED

You mprivatecan beTo pro1. Dial T L I B R A R I E S

O N

2. Dial T L I B aaaaa

3. Scrothen

4. Dial T L I B aaaaax

or

Pre

Posdial

5. Dial T L I B aaaaax ddddddddddpag

6. Pre

No

tside line access coderary numbertside telephone number

ialing: Programming Private Library 173

Disp

ay be allowed to program or update your telephone with your own (personal) Speed Dial directory. This directory of speed dial numbers accessed only at your station line.gram or change a Speed Dial number: PRIVATE SPEED CALL feature code #193. P R I V A

the relevant Library Number (7000 7009) or P R I V A

ll through the library by pressing the or ,

the outside line access code. P R I V Axxxx

ss a programmed outside line feature key.

sible outside line access codes are: trunk number, trunk group number, service, routing access, or another public/private library number.

the outside telephone number (use special codes shown in table on P R I V Axxxxe 175).

ss [HOOK] to release or continue scrolling with the volume keys.

te: A new number programmed into a previously defined private library number will replace the old number.

x = Oua = Libd = Ou


lay Message Key LED

To del1. Dial T L I B R A R I E S

O Nor

Dial

or

Scro T L I B aaaaa

2. Dial T L I B aaaaaE L L E D

3. Pre


Disp

ete a single number from memory: PRIVATE SPEED CALL access code #193. P R I V A

the relevant Library Private Number (7000 7009)

ll through the library by pressing the or . P R I V A

cancellation code . P R I V AC A N C

ss [HOOK] to release or continue scrolling with the volume keys.


lay Message Key LED

The fo one number.

No ystem (defined system-he error message LENGTH

umber of digits

ay)

lay)


Disp

llowing table defines the special codes that may be used as part of the outside teleph

Table of Special Dial Codes

te: The number of digits that can be programmed, including dial codes, is limited by the swide). Should you try entering a longer digit string than allowed, the system will give tEXCEEDED, and programming will stop.

Codes Description

X Used to delay dialing by X seconds (X = 1 to 9)

#0 Stop dial (end of outside number)

#1 Outpulsing wait period during which user is able to dial any n

#2 All digits following will be Dial Pulse

#3 All digits following will be Touch-Tone Dialing (DTMF)

#4 Inhibits display (for Call Accounting System and phone displ

#5 Enables display (for Call Accounting System and phone disp

#6 Wait for second Dial Tone

#8 Display ‘-’ (for Call Accounting System and phone display)

#9 Calibrated Opening on trunk (Flash)

Dial out

## Dial # out


lay Message Key LEDSpeed

Dialinbasicasystemcompa

To diaDial aaaa xxxxx

ddddddddd

Not

D E S T N U M

utside line access codebrary number or nameutside telephone number

eed Dia
ling: Using Private and Public Libraries 176
Disp Dialing: Using Private and Public Libraries

g a number through your Private Library or system Public Library is lly the same, therefore the process is described generally for both dialing s. If Public Speed Dialing is available on your system, consult your ny directory for library numbers.

l a Public or Private Speed call number:Speed call library number (Private or Public). L I B . a

D I A L d

es:1) In some cases (as defined by Class of Service) the Speed Dialing number must be followed by a Forced Account code.When a Forced Account code is required, the distinctive dial tone will be heard after dialing the speed call library number.

2) Certain speed dialing numbers require that you dial the relevant outside line access code. When required, the dial tone will be heard after dialing the speed call library number. The display will show: E N T E R

x = Oa = Lid = O


lay Message Key LEDSplit C

Split cdefine3-wayExcludin anythe Exon holExcluExclu

No

T

atus

e (first party)

ation (second party)

lit Call

he follo

177

Dispall #1321, #1322

all allows you to alternate between two other parties, by pressing keys d as Exclude Source and Exclude Destination. The feature also allows conversation by merely pressing one of the keys, Exclude Source or e Destination, when the key is steadily lit. This feature can be activated

sequence, any number of times. When you speak privately, with either clude Source or Exclude Destination, the other party is automatically put d.de Source: is the first party with whom a connection was made.de Destination: is the second party with whom a connection was made.

te: This feature can only be activated if you have programmed keys.• To program the EXCLUDE SOURCE key, use feature code #1321• To program the EXCLUDE DESTINATION key, use feature code

#1322

wing table allows you to identify the progress of split calls.

LEDsSt

Exclude Source Exclude Destination

On Flashing Speaking privately with sourc

Flashing On Speaking privately with destin

On On 3-way conversation

Split Ca FlexSet CDRS 200 User Guide

lay Message Key LED

To act1. Pre E R ( source# )

E X C L E X C LS R C E D E S T2. Dial

eith E Rination# ) F L A S H O N

3. Youwhil

4. Pre N N E C Tce#) F L A S H O N

5. Pre N N E C T ( dest# )F L A S H O Npart

or

You

6. Pre ce#) 3 - W A Y# ) O N O N

If yo

7. Preand

ll 178

Disp

ivate Split Call on conversation:ss [TRANS]*. A N S W

destination number, wait for answerer A N S W

( dest can now alternate between the two parties and speak privately with one e the other is put on hold by pressing the relevant flashing key.

ss the flashing [EXCLUDE SOURCE] to speak privately with the first party. R E C O( sour

ss the flashing [EXCLUDE DESTINATION] to speak privately with the second R E C O

y

can press the steady on key and then converse 3-way:

ss the lit [EXCLUDE SOURCE] or [EXCLUDE DESTINATION], then ( sour( dest

u want to converse privately again with any party:

ss either [EXCLUDE SOURCE] or [EXCLUDE DESTINATION] key. the other party will again be put on hold.

Split Ca FlexSet CDRS 200 User Guide

lay Message Key LED

If you conve

8. Pre

If you

9. Pre

ll 179

Disp

want to release the destination (second) party and return to 2-way rsation with the source:

ss [TRANS]*

want to release all parties:

ss [FORCED RELEASE].

Sto FlexSet CDRS 200 User Guide

lay Message Key LEDStop D

Stop Dnumbehas bestreamcall im

When 1. Pre

or

Pre

p Dial

Note:

180

Dispial # or #1300

ial accelerates sending your call to the external destination or network r. This feature enables you to tell the system when dialing out on trunks en completed. You can send a signal to the system indicating the end of a of dialed digits. In response to your command the system sends your mediately towards the destination without waiting interdigit time out.

you have finished dialing an outside line:ss [#] on the dial pad.

ss the [STOP DIAL] key.

To program a STOP DIAL key, use feature code #1300.

Tim FlexSet CDRS 200 User Guide

lay Message Key LEDTime/D

The at

To cha1. Dial 1 0 : 0 9 am

3 1 : 1 2 : 0 72. Dial

3 1 : 1 2 : 0 7leadi

3. Dial

4. Dial KI R M E D

5.

To1. 1 0 : 0 9 am

3 1 : 1 2 : 0 7

2.

3. 1 0 : 0 9 am M M : D D : Y Y U S A

1 0 : 0 9 am D D : M M : Y Y E U R O P E

4. KI R M E D

5.

e/Date

Hear c

chang Dial TI

Press

Dial da

or (s

Dial E

Dial A

Hear c

Set (Authorized Attendant) 181

Dispate Set (Authorized Attendant) #188

tendant may change the system time and date.

nge time: TIME DATE SET Access Code #188. T I M E

D A T E in the time (4 digits required [12 hour clock] use T I M E

D A T E ng zeros, e.g. 0805 for 5 past 8).

2 for AM or 7 for PM.

Activation Code or press . C L O CC O N F

onfirmation tone.

e date:ME DATE SET Access Code #188. T I M E

D A T E

.

te: month, day, year (2 digits each) T I M E D A T E

ystem-wide defined)

uropean date: day, month, year (2 digits each). T I M E D A T E

ctivation Code or press . C L O CC O N F

onfirmation tone.

Tou FlexSet CDRS 200 User Guide

lay Message Key LEDTouch

Enableand staConfeIVR, sDTMFAutoTtrunks

To sen1. Pre

norm

2.

ch-Ton

Dial th

Note:

e Dialing (DTMF) for Other Common Carriers (OCC) 182

Disp-Tone Dialing (DTMF) for Other Common Carriers (OCC) #127

s you to send DTMF tones using the dial pad over non-DTMF trunks tions during any call (to trunk, to FlexSet, 3-Way Conference, Meet-Me

rence, etc.). In this way you can control any device (such as Voice Mail, tart/stop recording a call, etc.) requiring DTMF response. The sent tones are heard by all parties to the call. Keysets defined with ransfer must use this feature even when sending DTMF tones to DTMF and stations.

d DTMF signaling during a trunk call:ss the toggle [OCC] to activate DTMF mode (press again to return to

al mode).

e required digits.

This feature can only be activated if you have a programmed OCC key. To program an OCC key, use feature code #127.

Tra FlexSet CDRS 200 User Guide

lay Message Key LEDTransf

You casystemcall yoports. automregula“Symbtransfe• Scre

befo• Uns

tran

To1.

2.

3. N A L xxxxx

4.

5.

nsfer

announbusy, honly) t

perfo Press

Dial th

Listen

Wait fo

Annou

183

Disper #122

n transfer both internal and external calls to other users within your or outside it. A call can be screened or unscreened. Transfer routes a u received to an idle station. It can also link a call you held to other When Auto transfer is defined at your station, dialing a number will atically transfer that number. Remaining procedures are the same as r transfer (see “Glossary” in Appendix A, at the end of this manual, and ols Used in This Guide” on page viii, for a fuller explanation of Auto r).ened Transfer (Consultation Transfer): You may announce the call re transferring.creened Transfer (Direct transfer, Blind transfer, Unsupervised sfer or Cold transfer): You may transfer the call without a prior

cement or without notifying the recipient. When the destination is anging up will in effect cause the system to camp on (external call o the busy station.

rm screened transfer of an established call:[TRANS]* (see page viii).

e required number or press a DSS (F1-F24) key. D I A L

for the ringback tone I N T E R

r answer

nce call, then

Transfe FlexSet CDRS 200 User Guide

lay Message Key LED

6. Pre E R xxxxx

7. Pres N N E C T yyyyy

or d

To per1. Pre

2. Dial

3. List N A L xxxxx

4. Pre

When When autom

Should xxxxx yyyyyS W E R xxxxx messa

Should xxxxx yyyyyxxxxxmessa

When

1. Firs

2. Preor

tion unanswered or still busyiginal caller (first party)

r 184

Disp

ss [HOOK] to complete transfer, or A N S W

s [TRANS] to return to the calling party (when transfer destination is busy R E C Ooes not answer).

form unscreened transfer of an established call:ss [TRANS]* (see page viii).

the required number or press a DSS (F1-F24) key. D I A L

en for the ringback or busy tone I N T E R

ss [HOOK] to transfer call.

transfer is not completed:an unscreened call is either busy or unanswered, the call will atically return to you after a system-wide time-out period.

the station remain unanswered (NANS) you will receive the following N A N SN O A Nge:

the station still remain busy (SBSY) you will receive the following S B S Y B U S Y ge:

either of these above messages are received (telephone rings):

t answer the return call then either

ss the [CAMP ON] key (for an explanation of Camp On, see page 47)

x = Stay = Or

Transfe FlexSet CDRS 200 User Guide

lay Message Key LED

Ask

No

To tranTypicaparty,

1. Dial

2. Pre

3. Pre

4. Pre

To conAfter ptransfe

1. Pre

No

r 185

Disp

calling party if they want to transfer to another party or to hang up.

te: When you press the Camp On key the call will automatically camp on to the station from which the call was transferred. This procedure can be carried out any number of times.

sfer a held call:lly, use transfer of a held call to connect an incoming call to the held such as when you have to locate someone for a caller.

a number or receive a call while the first call is in hold.

ss [TRANS].

ss the winking button associated with the held call.

ss [HOOK] to transfer a call.

tinue as Broker/Consultation/3-Way Conference Call:ressing the winking button associated with the held call, before rring the call:

ss [TRANS] as required (see page 36).

te: The held port must be on a DSS (F1-F24), Loop, Line or Trunk key.

Wa FlexSet CDRS 200 User Guide

lay Message Key LEDWaitin

This fefor yo

To vie1. Pre N G nn

Numb

No

umber of waiting calls

iting Ca
lls Display 186
Dispg Calls Display #1325

ature provides you with the ability to view the number of calls waiting u.

w the amount of waiting calls while in conversation:ss [CALLS WAITING]. W A I T I

er of waiting calls flashes on the display.

te: This feature can only be activated if you have a programmed key. To program a key, use access code #1325. See also “ACD & UCD Groups: Calls Waiting Display (ACD only)” on page 5.

nn = N


lay Message Key LEDWaitin

The prindicatone, oknow

• Con E R xxxx

• Pres

• Rele

• Conincoonly

•

•

•

•

ginal conversing party’s number or

iting caller’s number or name

iting Ca

Press [

Press [

Press [ACD g

Press [option HF par[TRANS

lls Receiving 187

Dispg Calls Receiving

esence of the waiting call tone or voice paging tone or muted ring tes that another call is waiting for you to answer. When you hear this r the second row displays any of the special call waiting messages, you

that a call is waiting and you have the following choices:

tinue the current call and ignore the waiting call. A N S Wyyyy

s [HOLD], then when you hear a ring, answer the waiting call.

ase the current call, wait for a ring, and then answer the waiting call.

tinue the current call and press any flashing button to have a new ming call join the conversation in a 3-way mode (this option is available if your keyset is defined with the Auto_Join parameter).

DIVERT CALL] if available (see page 65).

CALLS WAITING] to view the number of waiting calls (see page 186).

CALLS WAITING ACD#] to view the number of waiting calls for a specific roup (see page 5).

TRANS] to put the current call on hold, answer the waiting call (this is available only if your keyset is defined with Answer Call Waiting with ameter). Depending on your Class of Service definitions, any further ] will establish one of the four call types described on the next page.

x = oriname

y = wa

Waiting FlexSet CDRS 200 User Guide

lay Message Key LED

All themore ipage 3

To act

1. Pre2. The

• Pror

• Pr

To actWhecall

To act• Pr

caor

• Pr

To act1. Pre

2. Whecom

Calls Receiving 188

Disp

following features are activated after the waiting call is answered. For nformation, see also “Broker/Consultation/3-Way Conference Call” on 6.

ivate a Broker call:

ss [TRANS] to alternate between parties (any number of times).n either

ess [HOOK] in order to allow conversation between the two parties

ess [FORCED RELEASE] to release all parties and press [HOOK].

ivate a Consultation call:n your conversation is concluded, press [TRANS] to return to the original (the consulted party is released).

ivate 3-Way call:ess [FORCED RELEASE] to release the third party and to return to original ll (same as consultation call)

ess [TRANS] to connect all three parties.

ivate combination of Broker/Consultation/3-Way Conference calls:ss [TRANS] to put the third party on hold.

n you have concluded your private conversation, press [TRANS] to plete a 3-Way Conference Call.


lay Message Key LEDWakeu

You caanswefeaturewakeu

To ent1. Pre U P

M P T Y O F F2. Dial

whe T I M EO N

3. Dial080 U P H H : M M pm

O N4.

5.

To1. U P H H : M M pm

am O N

2.

3.

Hour Minutes am

keup

Dial 2

Listen

Note:

check Press

Scroll

Press

189

Dispp #173

n program your telephone to call you at a designated time. If you do not r you will be called three times more, at one minute intervals, before the cancels. In some systems if you do not answer by the third ring, the p call will be routed to the attendant and a wakeup report will be printed.

er a Wakeup request:ss [WAKE UP] or dial #173. W A K E

L I S T E

activation code . (In some old versions 14.67 or lower, skip this step n the wakeup time list is empty). E N T E R

in the time (4 digits required [12 hour clock] using leading zeros e.g. 5 for five past eight) W A K E

for AM or 7 for PM.


Should you hear the reorder tone, Wakeup is denied at your station (as defined by Class of Service). In order to make use of this feature request the attendant to activate the Wakeup at your station.

Wakeup list:[WAKE UP] or dial #173. W A K E

with to see next wakeup entry.

[HOOK] to release.

HH = MM =pm or

Wakeup FlexSet CDRS 200 User Guide

lay Message Key LED

To ansYour thear eimusic

F L A S H I N G

1. Pre E R W A K EO N

or2. Dial Z E O N

O N

3. List

4. Han

No

To can1. Pre U P H H : M M pm

O N2. Scro

3. Dial

4. List E L L E D

190

Disp

wer a Wakeup call:elephone will ring at the requested time. On answering the call, you will ther a recorded message, music or the distinctive dial tone. If you hear or the distinctive dial tone: W A K E

ss [HOOK] A N S W

Snooze feature code #4. S N O O


g up.

te: When you activate Snooze, Wakeup will recycle and your telephone will ring again after a system-wide defined time period.

cel a Wakeup request:ss the lit [WAKE UP] or dial #173. W A K E

ll with and stop at the reminder you want to cancel.

cancellation code .

en for the confirmation tone. C A N C

Wh FlexSet CDRS 200 User Guide

lay Message Key LEDWhisp

This feactualltone, ithe conconverto keep

To act1. Pre R P A G E

O N

2. Dial E R P A G Ed # or name ) O Nstat

3.

4.

5.

isper P

Listen

Begin hear y

Discon

age: Activation 191

Disper Page: Activation #1744

ature allows an authorized user to break into an ongoing call, without y interfering, by whispering to one of the conversing parties. Whisper n and out, is heard by the side whispered to. The second party engaged in versation hears neither tone, nor the whisper. The whisperer cannot hear sing parties, until the party whispered to answers. The party whispered s hearing the second party and hears the whisperer in lowered volume.

ivate Whisper Page:ss [WHISPER] or dial feature code #1744. W H S P

required station number or press DDS key pre-programmed with this W H S P( calleion dial number

for the whisper tone.

whispering when the tone stops (second conversing party does not ou).

nect when the conversation is concluded.

Whispe FlexSet CDRS 200 User Guide

lay Message Key LED

Not

H I S P R d # or name )

O K B Yd # or name)

r Page: Activation 192

Disp

es:1) The feature can also be activated while you are silent monitoring the whispered party (see page 169). Then you can be heard by the whispered party as well as hear the two conversing parties.

2) When you hear reorder tone the station is protected from receiving whisper paging calls, the display will then show: D N D W

( calle3) If receiving party rejects your whisper page, you will hear reorder

tone and the display will show: O N - H O(calle

4) Whisper Page may not be sent to FlexAir handsets (T-402, T-404, T-408, T-304) and IP stations (T207M, T208M, T207S, T208S and FlexSet-IP 280S).



This fewhispehearinvolumPage tthe whthe fol

To rec1. List

2. ListR P A G E xxxx F L A S H I N G

To1.

2.

3.

N N E C T xxxx O N

isperer number/name

d conversing party number/name

isper P

reject Press The W

Contin

If requwhispe

Notes

age: Receiving 193

Disper Page: Receiving

ature allows a user engaged in a conversation to receive a message red by another station. The user engaged in the conversation keeps

g the second conversing party and hears the whisperer in lowered e. The second conversing party does not hear the whisperer. The Whisper one is heard before the message is delivered by the whisperer and after isperer disconnects. When the user hears the Whisper Page tone he has lowing choices:

eive Whisper Page:en for the whisper tone.

en to the whispered message when the tone stops.W H S P

an ongoing Whisper Page (Do Not Disturb Whisper):[DND WHISPER] upon receiving notice of an incoming whisper page. hisper Page message disappears.

ue talking privately with the second party.

ired, press [DND WHISPER] again to enable your keyset to receive other r calls.

:1) If the second party hangs up the call while you are in whisper R E C Omode, you may continue to converse with the whispering party

without the need to reestablish the call.2) To program a [DND WHISPER] key, use feature code #1745 (see also

“Whisper Page, Receiving: Turning On/Off” on page 195).

x = Wh

y = 2n

Whispe FlexSet CDRS 200 User Guide

lay Message Key LED

To put1. Ask

2. Predial E R xxxx

O N(or tcon

3. Talk

4. Afteorig

No

To init1. Dou

whisR P A G E xxxx F L A S H I N Gnum

3way yyyyO NNo

r Page: Receiving 194

Disp

the second party on hold and talk privately to the whisperer: the party you are conversing with to hold on.

ss the flashing DSS (F1-F24) key pre-programmed with the whisperer number A N S Whe flashing second LOOP key). Those keys are then lit. The original versing party is put on hold.

to the whisperer.

r the whisperer disconnects, you are automatically reconnected to the inal conversing party.

te: If you double-press the flashing DSS (F1-F24) key, this will initiate a 3-way call, i.e. the whisperer will hear you and the second party.

iate a 3-way call and add the whisperer:ble-press the flashing DSS (F1-F24) key pre-programmed with the perer dial

W H S Pber (or the second LOOP key). Those keys are then lit.

xxxx

te: While in established 3-way call, pressing [TRANS] allows you to switch between different three party functions defined for your keyset (see page 36).



This feDND Wneeds.active from iwhispe

To inh1. Pre H I S P E R O F F

O F For

Dial H I S P E R O NO N

2.

To1. H I S P E R O N

O N

2. H I S P E R O F FO F F

3.

isper P

Listen

enabl Press

or

Dial D

Listen

age, Receiving: Turning On/Off 195

Disper Page, Receiving: Turning On/Off #1745

ature allows you to block your keyset from receiving Whisper Page. hisper Page can be turned On or Off according to individual station

If you invoke DND Whisper while in conversation, the feature will be for the duration of that conversation only. If you activate DND Whisper dle, the feature will block your keyset from receiving all the following r pages.

ibit your keyset from receiving whisper calls:ss [DND WHISPER] D N D W

DND Whisper feature code #1745 followed by activation code . D N D W


e your keyset to receive whisper calls:the lit [DND WHISPER] D N D W

ND Whisper feature code #1745 followed by cancellation code . D N D W


FlexSet CDRS 200 User Guide

Acces n access to an outside line or a

Atte nsferring them to their required des-criber feature controls.

e number to which a call is to be S key is not necessary. This

fer” on page A-5).

Cen hical location.

C available to the telephone line user. l telephone is marked with two d differently. In order to increase econdary COS, but only one COS ode the telephone is marked by a ee ”Canned Messages” on

CO e public network (through the ation/subscriber. (Number listed in

A-1

s Code Number A series of digits which must be dialed or keyed in order to gaiCDRS feature.

ndant/Operator The individual responsible for answering incoming calls and tratinations, as well as attending to trunk, system and station/subs

Auto transfer When auto transfer is defined at a station/subscriber, dialing thtransferred will automatically transfer the call; use of the TRANfeature is typically utilized by attendants (see also “Transfer/X

tral Office (CO) Area switching facility serving customers in a defined geograp

lass Of Service(COS)

A Class Of Service (COS) consists of a list of features that are However, the user may be denied certain features. Each internaclasses-of-service, Primary and Secondary, which can be defineflexibility, CDRS allows switching between the Primary and Scan be utilized at a time. When the telephone is in check-out msystem-wide defined COS and the user is denied this feature (spage 52).

Trunk Number(Incoming)

The number that is dialed by an outside telephone user from thCentral Office) in order to call into the CDRS for an internal stthe local telephone directory).

A p p e n d i x A - G l o s s a r y

Glossar FlexSet CDRS 200 User Guide

' is stored. Programming the s field or remotely modifiable.

t digits by pressing the number on ation. Dial also means pressing a

Mrecorded announcements into the mple: transfer messages, or

subsa defined key. F1-F24 can also be r this can be done by pressing the ed stations.

nt code before having access to an access an outside line without COUNT #" on the display. After g the intended number.

refore available for use.

you will receive a reorder tone or n, as defined in your system.

o n t . )

y (cont.) A-2

Converse Push To Talk (PTT)• Pressing this pushbutton activates the

microphone.• Releasing mutes the microphone.

Database The memory in which the 'flexible database system informationdatabase is usually carried out during installation, however, it i

Dial For the purpose of this guide “Dial” means entering the relevanthe DIAL PAD that operates a feature or sends a call to a destinkey programmed with the feature or destination (F1-F24).

Digitized Voiceessage System

(DVMS)

DVMS is the utility that provides the means for embedding preCDRS system. Recorded messages can be informative, for exaadvertisements.

Direct Station/criber Selection

(F1-F24)

Permits you to make or transfer a call to an extension by using used on all accessible system ports. Instead of dialing a numbeprogrammed key. Also provides busy lamp field for programm

Forced AccountCode

A feature that forces the station/subscriber user to dial an accououtside line. A display equipped FlexSet userAn attempting to dialing the account code will receive the message "ENTER ACdialing the account code, the user will be able to continue dialin

Idle A station/subscriber or extension that is not ringing or busy, the

Intercept If you misdial or dial an unauthorized code (restricted to you), will be routed directly to the attendant/operator/master extensio

A p p e n d i x A - G l o s s a r y ( c


ietary telephones.

r making and receiving calls when r an ELA group. When several line ne instrument.

for making and receiving calls.

L ed only for making calls. When it is a multiline instrument.

e handset from its cradle at home.

e telephone handset on its cradle at

Outs ccess to a trunk or trunk group.

ithin the system.

R er that is busy or that does not ou after a predetermined time-out

o n t . )

y (cont.) A-3

FlexSet This is the general term used to describe the FlexSet type propr

Line The line key (requires a pre-programmed key F1-F24) is used fothe station/subscriber is defined as a member of a Boss group okeys are in use the station/subscriber will act as if it is a multili

Loop The loop key (requires a pre-programmed key F1-F24) is used When several loop keys are in use the station/subscriber will act as if it is a multiline instrument.

oop OriginatingOnly

This key (requires a pre-programmed key F1-F24) is used is usseveral loop keys are in use the station/subscriber will act as if

Off-Hook Pressing HOOK key. Has the same effect as lifting the telephon

On-Hook Pressing the lit HOOK key. Has the same effect as replacing thhome.

ide Line AccessCode

A series of digits that must be dialed or keyed in order to gain a

Port Provides access to a device, station/subscriber or trunk from w

ecall-Automatic The call that you have transferred to another extension/subscribanswer, or that you have put on ‘hold’, which has returned to yperiod.



rious libraries, for example, Private med by pressing the key;

hone (formerly called IST).

Sta it performs many activities .

unction, such as ACD/UCD group, er of many ACD/UCD groups and/

re a frequently used number and ing the single key. Speed keys can

function. If the function is not change equipment freed for other

o n t . )

y (cont.) A-4

Scroll This feature enables you to display and check the contents of vaSpeed-Calling, Reminder Calls, etc. Upward scrolling is perfordownward scrolling is performed by pressing the key.

SLT Single Line Telephone - This is the standard off-the-shelf telep

tion/Extension/Subscriber

Each CDRS internal telephone is called a station/extension anddealing with input and output along the communications system

Station Group A number of stations linked together (members) for a common fBoss group, oe ELA group. A station can be defined as a membor Boss groups and/or ELA group.

Speed Key This is a programmable key that allows you to permanently stothen make a call or transfer a call to another telephone by pressbe programmed for both external and internal calls.

Talk Push To Talk (PTT)• Pressing this pushbutton activates the

microphone.• Releasing mutes the microphone.

Time-Out A predetermined period of time allowed to complete a specificcompleted, for example dialing, the caller is dropped and the exusers. See also “Recall-Automatic” on page A-3.



e TRANS (Transfer) key. TRANS you to either transfer the call, or ovides one of the following: music, ide. If your CDRS is connected to the TRANS key. The TRANS key o flash on trunks. In some systems, carried out by dialing ‘1’ instead

d automatically when you dial a

the customer’s location.

utgoing function.

riber user in order to gain access to

authorization account code before ifies the presence of the account de is found, dialing is allowed. ode.

o n t . )

y (cont.) A-5

Transfer/Xfer While engaged on a call you can initiate a feature by pressing thprovides you with a special distinctive dial tone, which enablesactivate a feature. TRANS puts the second party on Hold and prreorder tone, busy tone or no sound at all, as defined system-wanother PABX you may have to use the FLASH key instead ofis used for local CDRS features, while the FLASH key is used tif you are not connected to a DTMF destination, transfer can beof pressing the TRANS key. In some systems transfer is applienumber (see also “Auto transfer” on page A-1).

Trunk An outside line from the telephone company that terminates at

Trunk Group A number of trunks linked together (members) for a common o

Trunk Number(CDRS)

The access code number that is dialed or keyed by station/subsca specific outside line.

Verified ForcedAccount Code

(VFAC)

A feature that forces the station/subscriber user to dial a secret accessing an outside line. Before dialing is allowed, VFAC vercode. If the code is not present, dialing is blocked. When the coExcept for verification, VFAC is the same as Forced Account C



s of calls and features. While using erent locations as each system is instead their general use is ous features and listen to the

Bre party has broken into, or is leaving

B ird party is listening (not used in

Busy trunk) is busy.

C ating that another call is waiting to

Co feature (for example Camp-On, or

B-1

Tones are audible signals of various frequencies that give information about the statuthe CDRS system, many different tones will be heard. These tones may vary for diffcustomized during installation. Therefore, the sounds of the tones are not described,discussed below. In order to familiarize yourself with these tones, try accessing variresultant tone signals.The most frequently heard tones are:

ak-In/Break-OutTone

A warning tone received by a station user indicating that a third(breaking out), an existing conversation.

reak-In WarningTone

Tone heard during the entire break-in period. Indicates that a thNorth America).

(Engaged) Tone When the destination you have dialed (extension, subscriber or

all Waiting Tone Tone heard while engaged on a call or activating a feature indicbe answered.

nfirmation Tone Tone heard when you have successfully accessed or activated aCall Forward).

A p p e n d i x B - To n e s

Tones ( FlexSet CDRS 200 User Guide

Disti are in use at your telephone, for eive calls, with either Call Forward ard between patterns of digits when hen the following features are when the handset is lifted:

l pad.

O

ure, or you have misdialed, etc., or:

m on-hook and call later

Se call is waiting to be answered.

t . )

cont.) B-2

nctive Dial Tone(DDT)

The Distinctive Dial Tone (DDT) indicates that certain featuresexample, when you have programmed your telephone not to recAll, or Do Not Disturb, and you lift the handset. DDT is also hedialing certain features, for example, Account Code feature. Wapplied at your telephone, the distinctive dial tone will be heard

• Call Forward All• Do Not Disturb• Messages Waiting• Secondary COS

Inside Dial Tone After pressing HOOK key.

Key Click When defined, a tone heard when pressing a number on the dia

utside Dial Tone When connected to an external (trunk) line.

Reorder Tone A tone you will receive if you have tried to access a denied feat

• You have stayed hearing dial tone too long before dialing• The station you have called has not answered in time. Perfor• The station you have called is in Do Not Disturb status

Ringback Tone A tone heard when the destination you have dialed is ringing.

cond RingbackTone

Indicates that the destination you have dialed is busy, and your

A p p e n d i x B - To n e s ( c o n

Tones ( FlexSet CDRS 200 User Guide

Ied by the CDRS system. However, by giving an indication as to the

erphone mode.

ressed indicating that there is a

criber designated as VIP. Enables

Vo

Whi third party wants to break into the not hear the tone.

t . )

cont.) B-3

Ringingnternal/External

Internal ring (also for network calls) characteristics are determinexternal incoming calls ring twice as fast as internal calls, therecalling source.

Speaker Tone Indicates that the second conversing party's FlexSet is in speak

Stutter A tone heard when the handset is lifted and the HOOK key is pmessage waiting for you.

Tick Tone A tone indicating that you may continue dialing.

VIP Tone A warbling tone heard when receving a call from a station/subsyou to identify an incoming call as a high priority call.

ice Paging Tone A warbling tone when using the paging facility.

sper Page Tone A tone heard while engaged in a conversation, indicating that aconversation with a whisper. The second conversing party does

A p p e n d i x B - To n e s ( c o n


Fea

s typically indicate that a feature is al information (flashing). The LED ith a display.

is idle.

400/100mS). Typicallyne does not ring.

800/200mS). Typically indicates that a

hen defined as DSS, indicates that the , line or speaker indicates that a call is

the relevant feature for explanations

M ystem-wide.

POW erating

i o n s

C-1

tureKey

Feature Key LED indications visually show the state of certain features. LEDeither activated (steady on) or is pending further commands or needs additionindications usually go hand-in-hand with various messages when equipped w

Off Indicates that the feature is inactive or the DSS destination

WINK A signal that flashes at a fast rate of 120 pulses per minute (indicates that a call is on hold or park, normally the telepho

FLASHING A signal that flashes at a slow rate of 60 pulses per minute (call is pending, in most cases the station will also ring.

STEADY ON Indicates that a feature programmed on that key is active. Wport designated by this key is in use. When defined as a loopin progress.

Note: In special cases the key may operate differently. Seeof various messages that can appear.

SG. Message waiting indication. The message lamp may be enabled or disabled sThe lamp does not interfere with a programmed MSG key.

ER Lights to indicate that AC or DC power is supplied and the CDRS 200 is op

A p p e n d i x C - L E D I n d i c a t


Ala

to the cabinet, or that the AC line is

to the cabinet, or that the DC source

ormal indication when the CDRS 200 onnected

etected in the CDRS 200

etected in the CDRS 200

C-2

rms

AC Lights to indicate that the AC power is not being supplied unplugged

DC Lights to indicate that the DC power is not being supplied is unplugged

LOW BAT. Lights to indicate that the DC supply voltage is too low. Noperates on AC power and the DC supply voltage is not c

MAJOR Lights to indicate that a major alarm condition has been d

MINOR Lights to indicate that a minor alarm condition has been d


Caus ACTION

0

1 ber and call again*

2 m manager

3 m manager

4

5

6 m manager

7

8

9

10

11

16

m b e r s

D-1

e # CODE MEANING

valid cause code not yet received

unallocated (unassigned) number check num

no route to specified transit network notify syste

no route to destination notify syste

send special information tone

misdialed trunk prefix

channel unacceptable notify syste

call awarded and being delivered in an established channel no action*

prefix 0 dialed but not allowed

prefix 1 dialed but not allowed

prefix 1 dialed but not required

more digits received than allowed

normal clearing (message displayed as text) no action*

*If the message returns frequently notify system manager

A p p e n d i x D - I S D N C a u s e N ul

ISDN C FlexSet CDRS 200 User Guide

17

18

19

21


23

24

25

26

27


29 m manager

30

Caus ACTION

e r s ( c o n t . )

ause Numbers (cont.) D-2

user busy (message displayed as text) call later

no user responding call later

no answer from user (user alerted) call later

call rejected call later

number changed check num

reverse charging rejected

call suspended

call resumed

non-selecting user clearing

destination out of order call later

invalid format (address incomplete) check num

facility rejected notify syste

response to status inquiry


e # CODE MEANING

A p p e n d i x D - I S D N C a u s e N u m b


31

33

34

35

37

38 ll later

39

40

41

42

43

44 m manager

45

46

Caus ACTION

e r s ( c o n t . )


normal unspecified no action*

circuit out of order

no circuit/channel available call later*

destination unattainable

degraded service

network out of order wait and ca

transit delay range cannot be achieved

throughput range cannot be achieved

temporary failure call later*

switching equipment congestion call later

access information discarded no action*

requested circuit/channel not available notify syste

preempted

precedence call blocked


e # CODE MEANING



47 m manager

49 m manager

50 m manager

51

52

53

54

55

56

57 m manager

58

63 m manager

65 nation is correct, try again from mpatible terminal, notify system

message returns

66 m manager

Caus ACTION

e r s ( c o n t . )


resource unavailable, unspecified notify syste

quality of service not available notify syste

requested facility not subscribed notify syste

reverse charging not allowed

outgoing calls barred

outgoing calls barred within GUG

incoming calls barred

incoming calls barred within GUG

call waiting not subscribed

bearer capability not authorized notify syste

bearer capability not presently available call later

service or option not available, unspecified notify syste

bearer capability not implemented check destidifferent comanager is

channel type not implemented notify syste

e # CODE MEANING



67

68

69 m manager

70 m manager

79 m manager

81 m manager

82

83

84

85

86

87

88 nation is correct, try again from mpatible terminal, notify system

message returns

Caus ACTION

e r s ( c o n t . )


transit network selection not implemented

message not implemented

requested facility not implemented notify syste

only restricted digital information bearer capability is available notify syste

service or option not implemented, unspecified notify syste

invalid call reference value notify syste

channel does not exist

a suspended call exists, but this call identity does not no action*

call identity in use no action*

no call suspended no action*

call having the requested call identity has been cleared no action*

called user not member of GUG

incompatible destination check destidifferent comanager if


e # CODE MEANING



89

90

91 m manager

92

93 m manager

95 m manager

97 m manager

98 m manager

99 m manager

Caus ACTION

e r s ( c o n t . )


non existent abbreviated address

destination address missing, and direct call not subscribed

invalid transit network selection (national use) notify syste

invalid facility parameter

mandatory information element is missing notify syste

invalid message, unspecified notify syste

message type non-existent or not implemented notify syste

message not compatible with call state or messages type non-existent or not implemented

notify syste

information element non-existent or not implemented notify syste

e # CODE MEANING


CDRS-200 F lexSe t

Us e r Gu ide

1 Ed i t ion 2007t h

http://www.tadirantele.com

International HeadquartersTadiran Telecom Ltd.18 Hasivim Street P.O.Box 7607Petach Tikva 49170 IsraelTel. +972-3-9262000, Fax. +972-3-9262310

USA HeadquartersTadiran Telecom, Inc.4 Tri Harbor CourtPort Washington, NY 11050Tel. +1-516-632-7200, Fax. +1-516-632-7210

Documents

CDRS-200 FlexSet - User Guide (Version 14.67) · The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting