Centerstone Indiana Annual Report 2014

2014

IndianaAnnualReport

CONTENTS 2 Table of Contents

3 CEO and Board Chair Letter

4 About Centerstone

5 About Centerstone in Indiana

6 Year in Review

8 Demographics

9 Financials

11 Donor List

12 Centerstone America Leadership

13 Indiana Leadership and Board of Directors

14 Indiana Locations

2 • Centerstone in Indiana

The ever-evolving landscape of behavioral healthcare has brought numerous changes and advancements in not only treatment and service delivery protocols, but also in the way we measure impact and success. As we work to further collaborate with other care providers, as well as reach new recipients of behavioral healthcare, it is critical that we can objectively measure the value of the services we provide.

What is value-based care exactly? In the greater context, it’s defined simply as health outcomes achieved that benefit clients relative to the cost of achieving those outcomes. To improve value, one must improve outcomes without increasing cost or lower cost without negatively affecting outcomes. In the best of circumstances, we strive to achieve both.

What does this mean for Centerstone and the children, families and individuals we serve? It means that we provide the most relevant, research-based behavioral health and substance use disorder programs and services and measure the results in real time. By doing this, we create an outcomes-driven system of care focused on recovery and hope that delivers meaningful impact to those in need. Through this effort, many important initiatives gained momentum in 2013-14 at Centerstone:

• The transformation of our organizational culture into one based on trauma-informed care, increased client voice, a zero-suicide initiative and the measurement of recovery metrics in partnership with the Mental Health Center of Denver and the Centerstone Research Institute.

• The development and implementation of an Integrated Health Strategy for all clients that included the construction of two onsite primary care clinics and groundbreaking of a fully integrated health clinic, the training of all adult recovery care coordinators as health coaches to address and collect metrics concerning key health indicators and an expansion of behavioral health staff in medical settings throughout our geographic service area.

• Advocacy and opportunity to expand treatment services to those returning from or being diverted from corrections institutions in order to reduce recidivism rates.

• Expanded community-based service availability and new models of care for families where abuse or neglect has occurred and successful reunification is the goal.

In the following pages, we are pleased to share with you the highlights of our work

and accomplishments over the past fiscal year. None of which could be attained without the dedication of the nearly 900 professional and compassionate members of the Centerstone in Indiana team. Through their work, more than 24,000 children, families and individuals found hope, strengthened resiliency and forged a unique path of recovery.

It remains an honor and a pleasure to share this annual report with you.

LETTER FROM INDIANACEO AND BOARD CHAIR

Suzanne Koesel, LCSWChief Executive Officer

Linda TraderFY14 Chair

Board of DirectorsCenterstone of Indiana, Inc.

Centerstone in Indiana • 3


One of the nation’s largest not-for-profit

providers of behavioral healthcare.

Over 55 years of experience.

Serving 117,000 individuals of all ages and their families.

TN

IN

KY

IL

150+ locations in 4 states: Illinois, Indiana, Kentucky

and Tennessee.

2,600 employees.Accredited by

CARF International.

We believe:

EveryoneMatters.

Advantage Behavioral Health o�ers a nationwidecounseling network.

Centerstone Research Institute is working to bridge the gap between science and service through research and technology.

Centerstone Health Partners works to makeintegrated healthcare a reality.

Centerstone Foundation secures philanthropic resourcesto support Centerstone’s mission.

Centerstone Military Services o�ers programs and servicesto American service members, veterans and their loved ones.

mission

m issio n

To prevent and cure mental illness and

addiction disorders.

Our family of companies:


OUR MISSION IS TO PREVENT AND CURE MENTAL ILLNESS AND ADDICTION. Centerstone in Indiana works to provide individuals and families the opportunity for recovery and health through research-based mental health and addiction therapy, treatment, technology and education. Our services go beyond diagnosis and therapy to identify new treatments, integrate mental and physical healthcare and even eliminate mental illness and addiction by participating in groundbreaking research partnerships throughout the country.

With a history that spans more than five decades and annual revenue of $ 53,938,130, the Centerstone network includes more than 60 facilities in 17 Indiana counties throughout south and central Indiana. Centerstone in Indiana served 24,428 unique children and adults this past year.

CARF International accreditation, and certification by the Indiana Department of Mental Health and CMHC, underscores

Centerstone in Indiana’s commitment to providing unmatched quality care as well as a diverse continuum

of services. We are dedicated to providing behavioral healthcare needs within the communities we serve, focusing first upon those who need us most.

OUR PHILOSOPHIES: RECOVERY AND RESILIENCE

Recovery refers to the process in which people are able to live, work, learn, and participate fully in their communities. For some individuals, recovery is the ability to live a fulfilling and productive life despite a disability. For others, recovery implies the reduction or complete remission of symptoms. Science has shown that having hope plays an integral role in an individual’s recovery.

Resilience means the personal and community qualities that enable us to rebound from adversity, trauma, tragedy, threats, or other stresses – and to go on with life with a sense of mastery, competence, and hope.

ABOUT CENTERSTONE IN INDIANA

CENTERSTONE

Counties where 100+ clients reside

Counties where 1-99 clients reside

Counties with Centerstone facilities

CENTERSTONE

Michigan - 2

Jackson

Randolph

Kentucky - 71

Ohio -152

Illin

ois

-7

Centerstone in Indiana


YEAR IN REVIEWCENTERSTONE IN INDIANA

SHARED VALUES

Clinical Excellence Rewarding Experiences Service Excellence Fiscal Responsibility

HIGHLIGHTS OF CENTERSTONE IN INDIANA

Accomplishments for FY2014 include –Through a joint venture with Unity Physician Partners, Centerstone in Indiana opened two Unity Medical Clinics this year at the Centerstone offices at 720 N. Marr Road in Columbus and 645 S. Rogers Street in Bloomington.

In partnership with the town of Spencer, Centerstone received a $400,000 Community Focus Fund grant to build the Spencer Integrated Rural Health Clinic. This new facility, which broke ground in May, will combine the programs and services of Centerstone’s Johnson Nichols Health Clinic and behavioral health offices under one roof for the benefit of Owen County residents.

Twenty community-based adult recovery staff received health coaching training to work with clients identified to have both mental illness and physical health issues. To date, key health indicators for more than 500 adult clients has been collected and incorporated into individual recovery plans. Through lifestyle changes and closing gaps in care, we are improving the overall health and longevity of those individuals.

Our Zero Suicide initiative has resulted in the completion and implementation of clinical screenings, protocols and alerts for individuals at risk of suicide in Centerstone offices, programs and care facilities. Approximately 50 individuals are engaged in the protocol in Indiana at any given time.

Most individuals with serious health issues or behavioral health problems have experienced some form of physical or emotional trauma during their lifetime. Centerstone’s commitment as a Trauma Informed Organization has resulted in 90% of all staff having participated in trauma-informed care trainings and subsequently, a 48% increase in diagnosis of trauma for our clients as well as numerous clinic initiatives to increase sensitivity to those who have experienced trauma.

In line with our ongoing commitment to consumer engagement, Centerstone expanded the number of Peer Recovery Specialists and Recovery Coaches to our treatment teams resulting in 20 new staff with lived experience integrated throughout the organization.

Through a commitment to excellent customer service to sustain and grow strong, productive referralrelationships, Centerstone’s Marketing Team connected with 1,900 referral sources with a 98% resolution rate.


Accomplishments for FY2014 (continued)

Centerstone’s legislative work this year was robust and productive:

We worked collaboratively with members of the Indiana legislature and criminal justice leaders to successfully develop and pass legislation for corrections diversion and re-entry programs using our community-based care models.

US Representative Todd Young visited and talked with staff and consumers at the Recovery Engagement Center in Bloomington to better understand our work and explore legislative impact for the future.

U.S. Representative Larry Bucshon, M.D. and Indiana State Representative Tim Brown, M.D. participated in a panel discussion entitled The State of Mental Health in Indiana along with Centerstone staff and healthcare leaders as part of the Representatives’ Hoosier Health Care Tour.

Centerstone leadership made two visits to Capitol Hill to advocate for critical issues and legislation and to deliver more than 700 letters written by staff, volunteers and consumers in Indiana who spoke of the meaningful impact of behavioral health treatment in their lives.

Centerstone’s Project HOPE (Helping Offenders through Partnership and Employment) enrolled more than 400 individuals working towards recover and sustainable employment.

Centerstone’s programs and services for children and families experienced incredible growth this year:

The START program, designed for families with young children who have experienced trauma was successfully piloted by Centerstone for the Indiana Department of Child Services and will be expanded to other parts of the state in the coming year.

At the request of the Indiana Department of Child Services (DCS), Centerstone expanded children and families services to Delaware, Floyd, Jay, Henry, Marion and Scott Counties.

We began to routinely integrate Recovery Coaches into our Child and Family Service teams in order to better address parental substance abuse issues impacting the family welfare. We collaborated with DCS as they developed new service codes and training to allow for this type of work with families throughout the State.

The Volunteers of the REC (Recovery Engagement Center) in Bloomington were honored twice this year:

Jody Chatelain, REC Volunteer Coordinator, was named the 2013 Consumer Advocate Hero for Recovery by Mental Health America of Indiana and Choices, Inc.

REC volunteers received the Be More Healthy Award for their unwavering dedication to helping those recovering from addiction. The award was presented by Bloomington Mayor, Mark Kruzan.


DEMOGRAPHICS

Ages ServedTotal Served 24,428

1234560-5 years .9%

75+ years 1.47%

20-54 years59.08%

PrimaryDiagnosis

1 2 3 4 5 6 7

Other15.6%

MoodDisorder27.0%

Psychotic Disorders

5.1%AdjustmentDisorders

5.7%

Childhood Disorders

12.4%

AnxietyDisorders

15.4%

SubstanceUse Disorder

18.8%

6-12 years11.45%

55-74 years12.48%

13-19 years14.6%


FINANCIALS

Expenses

Revenues

12

34

Centerstone in Indiana2013 - 2014

Rents, Donationsand Other

9%

CountyFunds

6%

ClientServices

62%

Governmental AgencyGrants and Contracts

23%

Grant FundedServices

5%

Therapy andMedical Services

24%

Administration14%

Home and Community BasedSpecialty Services

58%


DONORSPhilanthropic contributions to Centerstone create hope in the hearts of the children, families and individuals we serve each year through our innovative community-based behavioral health programs.

Nearly one-quarter of Americans will face a behavioral health challenge or substance use disorder this year. Centerstone is on the front lines by providing counseling for all in need, offering school-based services for children, helping combat veterans and their families adjust to life after war, integrating physical and mental health care, creating innovative recovery initiatives and making the pursuit of a self-sufficient life full of hope a reality. To us, everyone matters.

Together, through generous contributions to Centerstone CARES, our annual giving program, grant and underwriting support and the Homeward Bound 5K Walk to End Homelessness; we are making recovery possible and creating hope for a brighter future. To learn more about making a financial contribution to ensure that our vital programs have the depth and breadth necessary for meaningful impact, please visit centerstone.org. Thank you for your generosity.

Centerstone in Indiana 2013-14 Sustaining DonorsAnonymous (3)James AckermanKristin AdkinsRebecca AlexanderShirley ArneyHarold AslingerNicole AugerRobb BackmeyerMichelle BallRobert and Marsha BaltzellSharon BarkerBetty BarrGinny BarthAnna BarwickKelly BauermeisterMischelle BeanKelley BeboutKelly BenedictMr. and Mrs. Michael R. BennettSiera BlendinJean BluePatricia BohnClare BondChristi BrownLaureen M. BrownBrown County Community FoundationRonald BulthuisKenneth BundyBarbara BushAnthony BushongJanet CampbellMeredith CanadaKara Canary

Marsha CarrDavid CarricoCortney CarterGina CarterShannon CastetterThelma ChandlerKathy ChristoffDavid ClarkGreg ClarkDee ClayEric CochranShirley CochranCommunity Foundation of Bloomington and Monroe CountyDr. Kenneth ConwayHeather CroweVera CrowlJohn DaughertyMark and Terrye DavidsonJoan DavisRebecca DayDon DegnerSamantha DelphJenny DeVriesJina DicksonDeborah Dillard-StarkDecatur County Community FoundationKathy and Larry DobbsMichelle DooleyDuke Energy FoundationMichael EdwardsWilliam ElmoreDave and Jennifer Embree

David and Carolyn EmmertLynn Evans ColemanGary FelstenJennifer FillmoreShonita FinkGina FiotoMelissa ForsterPeggy FrisbieDebra J. GarrettKaren GeierGenoa HealthcareBrenda GilbertEvelyn GoldsmithMr. Gerald GrayLinda Grove-PaulPhilippa M. GuthrieSusan HailerBetty HancockSherry HardestySharon HarlinJennifer R. HarrisonMr. John HauryCrystal HenryAshley HerthMr. Mark HickmanMr. and Mrs. M. Leo HobbsMr. and Mrs. Steven HolmanSally Hudson PackerNatalie Hughes MooreAnne HutchinsonIdeas Unlimited, LLCLeatha JacksonJennifer Jaggers


Jennifer JohnsonLisa JohnsonSandra JohnsonConnie JonesKendrick FoundationJohn KennyBelinda KilgusJennifer KinzieGarry and Cheryl KleerJoy KnopfmeierSuzanne KoeselRona KruegerDeanna KuhnStephanie LaFontainePamela LakesJessie LangScott LewellenMary Lou MannSheila MarshallGregory MarvelAndy MatthewsDr. Gregory MayKristal McBrideMargaret McClinticDan McNeelySusan MeltonDarcey MeridithAmy MillerSharon MinkMonroe County CARES, Inc.Theresa A. MooreSusan MoserLesley MullinsLeanna N. MyersDr. Jerry NeffMaria NehrtMr. & Mrs. Robert NethDonna NicholasBryan OverbeyPaul K Overly TrustAimee PaddockGil PalmerAmanda PardueLiza PavelichCharles PeggMichael PfenningerAngel PhillipsSusan Pickens and David BorcherdingShannon PlatterSusan PointsCynthia F. Port

Merri L. PriestDr. Stephen Pritchard and Dr. Penny GaitherCathy QuakenbushJoseph RagsdaleCarla RainsRuth and Lane A. RalphHolly RicheyVictor RobertsZenda RodgersThe Rodriguez FamilyKristina RoehlingCindy RogersWilliam V. RollTwila RomineRev. Gregory RussellKelley SalvoElizabeth SarchetTammy ScottenAmy SearsMichelle SearsJohn and Helena SharpnackCathleen ShepardGreg and Carol SidellBeth SilbersteinSeigenthaler Public RelationsBob SiegmannBen SklarJoyce SmithKathy SmithBrad SmithLynn SnowJanet SparksMegan SporlederBeverly SpurlinCatherine StephenFrank StevensShelly Stewart MonfortRuth StrunkDebra J. SullivanBarbara TaylorStephen and Barbara TaylorDonna TegelerMeagan TerlepSheila TheriotVicki TimmBrittney TiptonDana TiptonLisa ToddLinda ToschlogLinda and Perry Trader

Eric TrowbridgeTreasure TruebloodRandall TuckerShannon TullochMark UebelMr. and Mrs. Kent UngerGerald Van NoteCynthia VanderburAshley WadeJamie WalterLianne M. WarnerDr. Kathryn Whittington and Col. Michael A. SmithMarjorie WilesDrs. Bob and Kay WilliamsHeather WilliamsRachel WilliamsonDarragh WilsonVickie WilsonLinda WrightRobert Young

In Memory of Bret DurhamMary Lou Mann

In Memory of Bill QuackenbushSally Hudson Packer

In Memory of Lavonne SimsMr. and Mrs. Kent Unger

In Memory of Dr. George WeinlandMr. and Mrs. Michael R. Bennett

In Honor of Gwen WattsDrs. Bob and Kay Williams

Every effort has been made to ensure the accuracy of this list. If your name is misspelled or not included, please contact us at [email protected].


CENTERSTONE AMERICA LEADERSHIP

David C. Guth, Jr. Chief Executive OfficerBarry HaleChief Operating OfficerSteve HolmanChief Financial OfficerRobert J. Williams, PhDChief Policy & Strategy Officer and CEO EmeritusRamona RhodesChief Operating Officer for Foundation and Corporate Communications

Gwen WattsAdministrative Chief of StaffMichael ButlerCorporate Comptroller/Treasury OfficerLynn ChappinDirector of Human ResourcesSherry Harrison, MSSWCorporate Compliance OfficerChristy Hooper, PHRVice President for Human ResourcesNatalie StoneDirector of Web Communications

of INDIANA

of ILLINOIS

of KENTUCKY

FOUNDATION

MILITARY SERVICES

AdvantageBEHAVORIAL HEALTH

of TENNESSEE

CENTERSTONE

C E N T E R S T O N

E

HEALTH PARTNERS


CENTERSTONE IN INDIANALEADERSHIP

Suzanne Koesel, LCSWChief Executive OfficerShirley Arney, MBA Chief Administrative Officer

Robb Backmeyer, MSW, MBA Chief Operating OfficerLinda Grove-Paul Vice President for Recovery and InnovationJenny Harrison Vice President for Crisis, Access, and Clinic ServicesRona Krueger, MSW Vice President for Quality Improvement Bob Siegmann, MBA, LCSW Vice President for Healthcare IntegrationDavid Carrico, LCSW Director of Adult Recovery ServicesThelma Chandler, LCSW Director for Clinic ServicesKathy Christoff, LCSW Director of Adult Recovery Services

Scott Lewellen Director of Marketing and Public RelationsDarcey Meridith, MSW Director of Child and Family ServicesMaria Nehrt Director for Environmental ServicesAmanda Pardue, LMHC Director of Clinic ServicesBeth Rodriguez, MADirector of DevelopmentMichelle Sears Director of Authorization, Credentialing and Support ServicesVinita Watts, MDMedical DirectorStephanie LaFontaineExecutive Director, Johnson Nichols Health ClinicShannon Castetter, MBADirector of Red Oak IndustriesGreg Sidell, MDAssociate Medical Director

BOARD OF DIRECTORSBartholomew County Robert E. Neth, Secretary Gil Palmer Brown CountyLinda L. Hobbs, Vice-ChairDecatur CountyStephen Taylor, Esq.Fayette CountyRobert Baltzell Jackson CountyTerrye Davidson

Jefferson CountyAlice Carlson JacksonJennings CountyMamie McDonald (also Jackson County)Kristi RowellLawrence CountyJennifer Embree, DNP, ChairMonroe CountyDavid Emmert, Esq.Stephen Pritchard, DDS

Owen CountyLinda Trader Immediate Past ChairRandolph CountyCatherine Stephen Rush CountyBradley Smith Wayne CountySharon Harlin Chief Executive OfficerSuzanne Koesel, LCSW


CENTERSTONE IN INDIANA – LOCATIONS

Corporate Offices645 South Rogers StreetBloomington, Indiana 47403800.344.8802

Clinic LocationsBartholomew County720 North Marr RoadColumbus, Indiana 47201812.314.3400Brown County91 West Mound Street, PO Box 550Nashville, Indiana 47448812.988.2258Decatur County1530 Commerce Park West DriveGreensburg, Indiana 47240812.663.7057Fayette County390 E. Erie StreetConnersville, Indiana 47331765.825.4124Henry County3337 S. State Road 3New Castle, Indiana 47362765.521.3010Jackson County1443 Corporate WaySeymour, Indiana 47274812.522.4341Jefferson County3008 North Bevcher DriveMadison, Indiana 47250812.265.1918Jennings County1260 East Buckeye StreetNorth Vernon, Indiana 47265812.346.4468

Lawrence County1315 Hillcrest RoadBedford, Indiana 47421812.279.3591Monroe County645 South Rogers StreetBloomington, Indiana 47403812.339.1691Morgan County1175 Southview DriveMartinsville, Indiana 46151765.342.6616

11370 North SR 67Mooresville, Indiana 46158765.342.6616Owen CountySpencer Integrated HealthA Partnership of Centerstone and Johnson Nichols Health Clinic35 Bob Babbs DriveSpencer, Indiana 47460812.829.4871Randolph County325 South Oak Street, Suite 103Winchester, Indiana 47394765.584.1735Rush County152 E. US-52Rushville, Indiana 46173765.932.3974Wayne County831 Dillon DriveRichmond, Indiana 47374765.983.8000

Centerstone of Indiana, Inc.Corporate Office

645 S. Rogers StreetBloomington, Indiana 47403

Access Service 800.344.8802

Crisis Services 800.832.5442

Learn more about Centerstone in Indianawww.centerstone.org

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Documents

Centerstone Indiana Annual Report 2014