CENTRAL BANK OF THE U.A.E. - WordPress.com · 2016-04-25 · CENTRAL BANK OF THE U.A.E. Notice No: 3692 /2012 Date 17/07/2012 To : All Banks and Finance Companies Attention : Chief

CENTRAL BANK OF THE U.A.E.

Notice No: 3692 /2012

Date 17/07/20 12

To : All Banks and Finance Companies

Attention : Chief Executive Officer I Managing Director/ General Manager

Subject : General Terms & Conditions and Loan Agreements-texts drafted and approved bv Emirates Banks Association.

After greetings,

We refer to Article 12 (a) and (b) of the Regulations No. 29/20 11 dated 23/02/2011 regarding Bank Loans and Other Services Offered to Individual Customers.

Please find enclosed formats of general terms and conditions for banks, finance companies and Islamic banks/finance companies and agreements for personal loans, overdrafts, and auto loans as drafted and approved by the Emirates Banks Association.

2012/ 3692 : ~.) .J~)

2012/07/ 17

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Yours faithfully,

Encl: As mentioned above

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Sultan Bin Nasser Al Suwaidi Governor

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ABU DHABI - P.O. BOX : 854 - Telephone : 6652220 - Fax: (02) 6652504 · Tix.: Management I Bank.ing Operations 22396 / 22577, Treasury: 22330 / 23316

Branches Telephones: Dubai : 3939777, SHJ : 5592592, RAK : 2284444, ALAIN : 7656656, FUJ : 2224040 HY!·!· ,;;~t1 Vioi101 : ~l1HA!tl! : ~l'-"'ljoo\Yo\Y : l!pl

General Terms and Conditions of Accounts

and Banking Services for ................... ...

In consideration of ........................ (hereinafter

referred to as "the Bank") which expression shall

include their successors and legal assigns.

agreeing to open an Account (as hereinafter

defined) to the Customer or the performance of

any transaction or subscription to any Banking

Service (as hereinafter defined). the Customer

hereby agrees to the following terms and

conditions (Terms and Conditions), in addition to

any other terms and conditions issued by the

Bank in relation to the Account(s) and Banking

Services.

These Terms and Conditions shall apply on all

the bank accounts of any kind opened or

maintained by the Customer with the Bank and

these terms and conditions govern all the

transactions conducted through those accounts

The Customer signature on the Bank's Account

opening forms and applications. subscription or

usage of any Services/product offered by the

Bank and conducting of any transaction with the

Bank shall constitute an acceptance to these

Terms and Conditions as amended from time to

time.

Phrasing

• Words importing only the singular shall

include the plural and vice versa.

• Where the Account is a Joint Account,

reference to single customer shall be

reference to all customers in the names of

whom the account is opened, unless the

text indicates otherwise

• The words importing any gender shall

include all genders, words importing

person shall include a sole proprietor,

partnership, firm, company, corporation or

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other legal person.

• These Terms and Conditions and their

amendments constitute an integral part of

the Account opening documents and

relevant Banking Service documentations

offered by the Bank to the Customer.

Definitions:

In these Terms and Conditions where the context

so admits the followings expressions shall have

the meanings herein designated unless the

context otherwise require:

Account: means any of the following accounts:

Current Account, Savings Account, Call Account,

Fixed Deposit, and any other type of Account or

deposit opened with the Bank under any name.

Bank: means . . . . . . . . . . . . . and its branches,

successors and legal assigns.

Customer: means any natural or legal person

who has an Account with the Bank and/or

subscribed to utilizing any of the Bank Services.

Banking Service: means any kind of banking

service(s) offered by the Bank to the Customers

such as and without limitation Branch Banking,

Internet Banking, Phone Banking, Mobile

Banking, withdrawals, deposits and payments

through Automated Teller Machines (ATM) and

Cash Deposit Machines, making payments

through the internet or any other technology, and

for any other kind of Banking Services provided

to the Customer at any time.

Agents: means any person or persons appointed

or approved by the Bank to support or offer

Banking Services.

Beneficiary: means the authorized recipient of

any funds through Banking Services.

Customer's Instructions: means the

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instructions given by the Customer to the Bank

from time to time regarding the Account.

The Bank Electronic Instructions: means the

Bank electronic documentation via the Internet

ATMs, Mobile Banking, Phone Banking,

operating instructions or reference guidelines

issued by the Bank in any written form or in the

guide on the Bank website.

Internet: means a collection of information

stored in a computer available throughout the

world.

Swift: Society for Worldwide Interbank Financial

Telecommunications, a computer network which

provides interbank communication facilities

worldwide.

User Identification: The Customer Identification

number or word advised by the Bank to the

Customer for the purposes of identification while

using the Banking Services.

Business Day: means any official working day

on which the Bank is open for business.

TIN: means secret "Telephone Identification

Number", which when used by the Customer in

conjunction with the Login ID will allow the

Subscriber access to the Phone Banking, it may

also be the same personal identification numbers

of the automated debit card issued by the Bank

to the customer.

PIN: means the Personal Identification Number

issued to the Cardholder and/or selected by the

Cardholder to enable the Card to be used at an

ATM, retail outlet accepting the Card, and other

self-service terminals.

Value Date: means the date on which the funds

pertaining to a Financial Transaction are made

available to the beneficiary.

Card: means automated teller machine card (i.e.

Visa ElectronNisa Debit Card) or any other Card

issued by the Bank to its Customers to use it for

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cash withdrawal from Automated Teller Machines

(ATM) or purchase of goods and services

through the internet, phone, or any other mean

where the card is not physically available at the

time of the transaction when the bank allows to

do so.

Cardholder: means any individual in the name of

whom a Card is issued by the Bank to undertake

financial transactions through the Account. The

Cardholder includes the principle Cardholder and

supplementary Cardholder, if any.

A. Bank Accounts:

1- General Tenns:

In addition to the terms and conditions, if any, set

forth in the application form completed by the,

the Customer agrees that the following terms and

conditions are applicable to all Accounts types

opened with the Bank:

1- The Customer acknowledges that no Account

will be opened until all documentation

required by the Bank at its sole discretion is

received.

2- the Bank may at its sole discretion issue the

Customer a cheque book which may be made

available for collection by the Customer or his

representative at the branch at which the

Account was opened or may either be sent by

courier /mail at the Customer's absolute

responsibility and risk and without any liability

on the Bank, to the address specified in the

Account application form.

3- The Bank shall be entitled to debit the

Customer's Account any cheques, bills of

exchange, promissory notes or orders for

payment drawn, accepted or made by the

authorized signatory and to carry out any

instructions relating to the Account

notwithstanding that any such debiting or

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carrying out may cause, such Account to be

overdrawn or any overdraft to be increased,

but always without prejudice to the Bank's

right to refuse to allow any overdraft or

exceeding the limit. The Customer shall be

responsible for any overdraft or obligations

arising in or in connection with the Account

4- In the event of the death, incapacity,

dissolution, insolvency or bankruptcy (or

another analogous proceeding) of the

Customer the Bank shall not be liable for

any loss which may arise from any dealings

on the Account unless and until the Bank

has received a written notice of the same

together with satisfactory documents

acceptable to the Bank at its sole discretion.

In such circumstances, the Bank shall

suspend all dealings on the Account until

the Account status is corrected according to

the applicable laws.

5- The Customer accepts all costs, expenses,

and risk whatsoever in connection with any

Account denominated in any currency

including without limitation, any valid legal or

regulatory restriction international or

domestic. The Bank shall not be liable for

any loss or delay pursuant thereto.

Withdrawals in foreign currency notes shall

be subject to their availability at the

concerned Bank's branch. Conversion from

one currency to another shall be at the

Bank's rate of exchange as determined by

the Bank from time to time on the

transaction's date.

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6- All money's securities, bonds, collateral,

shares, shipping document, banknotes,

coins, gold or other valuables and property

of whatever nature which are held in the

name of the Customer by the Bank whether

in the form of Account of whatever type shall

be so held as security to guarantee the

settlement of any debit balance due to the

Bank arising under these Terms and

Conditions or any other banking facility

agreement or loan granted to the Customer

in future.

Furthermore, the Customer agrees to keep

it within the Bank's possession as "collateral

against credit facilities or loans" until the

Customer fully pays his indebtedness to the

Bank including due interests, commissions

expenses and other due charges.

If the Customer does not pay such

indebtedness to the Bank's on its first

request, the Customer herewith authorizes

the Bank to set off the outstanding balance

from his possession held in "collateral

against credit facilities or loans" account

without having to notify or inform him

beforehand. This authorization is irrevocable

and the Customer cannot cancel it without

the Bank's written consent. The Bank shall

have the right to always set off the credit

and debit balances of the Customer's

Accounts. The debit balance of anyone of

the Customer's Accounts will be secured by

the credit balance of any other one of his

Accounts including Accounts opened in any

other foreign currency. The Bank may also

debit any of the Customer's Accounts

opened with the amount of any bills,

guarantees, cheques and drawings, given or

purchased and signed by the Customer.

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~I tel_,...,, Y} '\.le. tp.)1 J.i-.ll J.....:! y_, ..,.;~

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6

7- Without prejudice to the applicable laws, any

delay or omission by the Bank in exercising

or enforcing (whether wholly or in part) any

right or remedy arising in respect of the

Account shall not be construed as a waiver

of such right or remedy.

8- Unless otherwise agreed the Bank sends a

monthly statement of Account to the

Customer through regular mail. The bank

shall have the right to send the account

statement to the customer's email address

held with the bank the act which exempts

the bank from sending the account

statements to the customer by regular mail

9- The statement must be carefully checked and

reviewed by the Customer on receipt, any

error or discrepancy shall be notified by the

Customer in writing to the Bank within thirty

days (30 days) of the statement date as it

appear in the Bank records, otherwise, the

statement is deemed to be correct and

conclusive (whether sent by mail or

electronically) and the Customer may not

thereafter raise any objections to the

statement. If the Customer does not receive

a statement of Account for any period, it is

the responsibility of the Customer to request

a statement from the Bank within one month

of the date on which such statement would

normally have been sent to him.

10- The Customer must immediately notify the

Bank in writing of any change in the details

given on the customer information I Account

opening form I application.

11- The Customer may be given the option of

accessing his Account statement via the

Internet Banking Service if he subscribes to

the Bank's Internet Banking Service. If the

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.ill:i Jt...J) •.:it.:.~ Ai .;.lll f:j).:ill 04 .:i:..1_, ~ J::ll:i..

.~)~I

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._; ..!!fol I~) ..:.UfaYI ~ ~ ~I t!}y J::ll:i..

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7

Customer opts from this Service, once the

Account statement becomes available on

the Bank's website, the Bank will deliver a

notice to the Customer's email address

available in the Bank's record.

a) The Bank shall be deemed to have

delivered the statement of Account to the

Customer upon receipt by the Customer

of the Notice.

b) The Customer agrees to notify the Bank

within (7) seven days of the receipt of the

Notice if he is unable to get access to the

statement of the Account. Upon expiry of

such period the Customer shall be

deemed to have received and accessed

the statement of the Account.

c) In addition to the above. the Customer

acknowledges the risk that is associated

with the data received I delivered through

the internet/e-mail including any

confidential information that might have

been accessed or seen by third parties.

The Customer releases and discharges

the Bank, its employees, officers and

representatives with regard to damages

suffered by the Customer directly or

indirectly due to such unauthorized

access by or disclosure of confidential

information to third parties provided the

bank has maintained the adequate IT

safety standards.

d) The Customer understands and agrees

that the storage of information including

without limitation, the user name,

password, the Account information,

account activity, the transactions

conducted in the Account and any other

information stored on the Customer's

personal computer shall be stored at the

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y,p. t~":il _,1 J_,...._,ll ..!l\j ~ y!i4-

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y,;~ ~I rl jilj li.:iy!I ~..>"' wl.. _,}.....

. ..:..L._,l....JI F ~~I ~WI

F'I wl.. _,}..... .l:.b.. ul ..,Jc. JAi .J:l-' Ji-.! I ..!I .J.:Y . ..i

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~ .J-' .\.!'.)\.;. ().o r:u .;JI ..:..l,i).-.ll _, yt...,.,,JI

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8

Customer's risk and liability, the Bank

shall not be responsible for any

unauthorized access by or disclosure of

information to third parties.

e} The Bank will ensure to take proper

security measures before transmitting any

information or data to Customer by email,

internet or mobile.

f) The Customer agrees that the Bank may

at its sole discretion restrict or terminate

the Customer's use of the service stated

herein. The Customer further agrees that

the Bank may stop sending him

statements for his Account by mail if he

opts to use the service stated in this

clause.

12. The Customer agrees that the Bank shall

abide by the applicable laws and competent

authorities instructions to freeze any funds in

the Customer's Account or take any action

necessary if the Bank believes that funds

have been obtained through illegal means or

transactions. The Bank may report any

suspected or confirmed money laundering or

other suspicious or illegal activities or

transactions in or related to the Account or

Banking Services to the competent

authorities in United Arab Emirates. The

customer further agrees that the bank shall

have the right to freeze the credit balances in

any account in execution of competent court

order, Central Bank of the UAE instructions

or the instructions of any competent authority.

13. The Bank reserves the right, and the

Customer hereby authorizes the Bank to

debit the Customer's Account (in case of

insufficient balance to overdraw the

Account) in case of crediting any funds to

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Ji-JI ;jil >.! ~ .Jlb..JI • _>.!.liJ y.....:.. ..::..Ufa'/ I

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...... ..l.1i..ll

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J1_,...I <.ii ~ d~ ~1 ..::..l.b1..J1 ..::..~J

..sl.J lj! <.i.JJy.A ;.I..»! <.ii ~L>.:il JI J.i-ll yt...-. -.,.i

JI Jjt...y, 4.;Jc. J_,.........JI f.> J1_,...)11 .11. i:;l ~I

t~14 ~I f'fa. i:;I JYH .~~\.! Ji:- ..::..)1....1.....

JI •~)-> JI '-4-1 ~ Jl_,...I J.i...:. ..::..yt..c. <.ii r:;c.

yl....:JI ~ ~_,;I.! Ji;. ..;_?.I ..:..~i..... JI U:..i.li.;1

~J..i -.,.i ~I ..:.il.bl....JI .,,,.IJ ¥~1 ...._..l:i..ll JI

~ .u4 J.i-ll ;jil>.l ~ _>..i:..:Lll ~yJI ul.JL..)11

Y')i l~ yt...-.1..SI ..,! ~\~I o..i....}JI ~ .fil;ll

ul.JL..'.il u.J'-"W ..::.,~ I~ J\ ~ ~

. ~)I..... ..:ii~~ I.SI JI i.Sfi__,...11 >..i:..:Lll ~yJI

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~ ..y...... .J ..i fl> J f'.k. Jl.:.. -.,.i J) Ji-.11 yt...-.

ll....;J ~ J1_,...I <.ii t'~l ~l.:.. -.,.i .!.lJjJ (yl....:JI

1 • • l•w 11 • I ·-- LJ..a. \ 1y1 ..._,.,.w1 ll:..i.i J -*""'x. ~ J ..,.w J '-.I" • f' •

_r>.i ~ <,7Y JI ~t.WI f'\..l;,.; ..,! l.ba. JI <.iA l.ba.

9

the Account due to computer system error,

technical error or malfunction, human error,

clearing system error, or any other reason

without any liability on the Bank.

14. The Customer agrees that the Bank shall

have the right to modify or change the

Account number or customer identification

number at any time with prior notice.

15. Subject to any minimum balance, Banking

Service fees and/or any other requirements,

the Customer may request the Bank in

writing (or through Internet Banking Service

whenever possible) to establish and open

an additional Account with a different

account number. Unless agreed otherwise,

these Terms and Conditions shall apply to

the Accounts with prefixes/suffixes and any

additional Accounts with prefixes/suffixes

opened with the Bank and linked to the

Customer primary account number without

any need for executing fresh account

opening documentation for each additional

prefixes or suffixes.

16. Without prejudice to what is stated in the above

clause, if at any time cheques issued on the

Customer Account return or bounce unpaid due to

Insufficient balance in the Account, the Bank may

close the Account pursuant to the applicable laws

and regulations of the Central Bank of United Arab

Emirates. The Customer shall return to the Bank

the cheque books relating to the Account closed,

the Customer understands that the Bank will report

such Account and related details to the Central

Bank of United Arab Emirates and any relevant

authorities.

17. The Customer may close the Account by

giving prior written notice at any time to the

Bank after payment of all monies due to/

from the Bank. The Bank may also close,

freeze or suspend dealings on the Account

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.-1.,1

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e.:i Ml I.JI ~~ ~I .)1 ..,.iU.S. J~) ~fa.

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10

with proper notification to the Customer.

18. Without prejudice to the applicable laws, the

Customer agrees to the Bank, its officers

and agents disclosing information relating to

his I her Accounts and/or financial

relationships with the Bank, including but

not limited to details of any credit facilities,

any security taken, transaction undertaken,

balances and financial positions with the

Bank, to:

a. Professional advisors and service

providers of the permitted parties who

are under a duty of confidentiality

b. Any actual or potential participant or sub-

participant in relation to any of the

Bank's rights and/or obligations under

any agreement with the Bank, or its

assignee or transferee (or any agent or

adviser of any of the foregoing);

c. Any court or tribunal or regulatory,

supervisory, governmental or quasi

governmental authority with jurisdiction

over the permitted parties.

19. The Customer authorizes and allows the

Bank to inquire from banks and other financial

institutions, the employer of the Customer, or

any other body as the Bank deem appropriate

about any financial and non-financial

information relating to the Customer including

but not limited to the details of banking

facilities, the financial position, the income,

and any other information relating to the

Customer which the Bank deems appropriate

without reference to the Customer

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t:" ~WI "->'U~ _,\ "->"'41=.. lJ-4 .,;~ _,1 ~ ~

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J,.;I_, w..u w~ _,I ....,,,__,i..... ~t........::. .,;!_, :i.;i~I

:..,l! .. !.l.!:i_, i.:!l.i,JI ,s.ll ~ jS.ly _,1 ;~)

r+1 c~I d .. ~I ._....lA..._, ~I 0:U~I ,1

.wt.._,J.....JI ~Y" .....I.::. ..l.:.l.hl\.i ().!.ojlWI_,

L ~L,, t....i . • I t - i 1-~ io!l.. • I '-' 'ii. I.>"'"':! - ..,r.Y'!" -' ~ -' ...,,.- ~ 'ii ..

t:" ~1 .,;i ~.JA./ i.:!l.i,JI wt..ljlll _,i/ _, cj_,i:.. lJ-4

_,I) A..l ~fo..ll _,I .y!J ~6.....11 _,1-..J JjU:WI _,\ i.:!l.i,JI

fa.} f".fi~ JtWI lJ-4 .,;Y J~ _,I J#._, .,;i .( .ll,ill

_,I ~;4;1;;; ~ _,I ~ ~ _,I ~ .,;I ·I:::

.~~ wl~ ~fo.. ~_,I ~_,s.... _,I :i.;il_,,.!;J

II

..:!l_,.i,ill lJ-4 J~'i\.i A..l ~-' i.:!l.i,JI J./-ll J..P:l .19

_,I J.i-11 J.oc. ~ lJ-4 _,i .s_ia.'il ~WI wL........y..11_,

wt.._,!..... ~I CF- ~ll.. i.:!l.i,JI LAIJ.! .s_ia.\ ~ .,;I

~ 0_,.:i .ill.l _, J.i-lli '-......~ ~ Ji- _,I ~t..

_, J.i-1\.i '-.....WI :i.;i ~I ..:..~I J.i....li::i

4...._,l..... .,;i_, J./-ll ~.:i _, J.:-.ll ~WI jS.yJI

.J.:-.ll t-"")1 i:_;_,.:i .ill:i_, ~ll.. i.:!l.i,JI LAIJ.! ,s_;a.1

20. The customer hereby authorizes the bank to

request any information about the customer,

his residence, address, or the residence

address of any of his family members

whether in the UAE, home country or any

other country where the customer resides.

The customer also agrees to the bank

inquiring about the telephone numbers and

mailing address of the Customer and request

any information relating to the Customer

whether directly or through any of the Bank

agents with reference to or prior permission

from the Customer.

21. It is known and agreed that the Bank has the

right to authorize any lawyers and collection

agencies (in or outside the UAE) to follow up

the procedures of collecting any due

indebtedness from the Customer. The

Customer hereby authorizes the Bank to

provide such lawyers and agencies with any

information or documents pertaining to the

Customer's account. The lawyers and the

collecting agencies are authorized to take the

appropriate action on behalf of the Bank while

fulfilling their mission including contacting the

Customer.

B. Current Accounts Special Terms :

1. Subject to the Bank's sole discretion and the

applicable laws and the regulations of the

Central Bank of United Arab Emirates the

Customer may be eligible to open a Current

Account if he is resident in the United Arab

Emirates and has the full legal capacity.

2. Subject to the Bank's discretion, the Bank may

issue a cheque book to the Customer to

enable him to operate his Current Account.

The Customer may request the Bank to issue

him a customized cheque book the

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~-"' .J.!-ll y~ ;jl.:.U ..:..I~ ,,I ..:.it.._,!.....

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J\......:i)'I ~~ .} l...,i ~ t"lji.ll cili.iJI ijt::- ~~

.J.!-l4

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i~I ~.;:JI ..:..l_;L.';1 u..>-4 ..:..l...;1.:i,, 4.,i

ulS. ljJ yJ."" 41....:.. ~ .:..;I J.;.....Jl ~ •.;JS_,..ll

~\rl J..IS. ~.l!J i~I ~.;:JI ..:..l_;L.)'I ~J.l./ \.4.o

-~ t"lji.ll ~jl\.lll

J.;.....Jl ..::.,~ fa.i ).i....) ··~.ll:i ~ ..ili;.ll JJ'!':I .2

yl.J..; t;I J.;.....Jl JY!':! . .;J.,,..11 ~t....:.. ;; Ji! u.-~ ~I.:.. ..:...l.i....IY"I .la....::..~ _;.9.i .U _;.l..a,! ul cili.iJI U.o

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12

specification of which shall be determined by

the Customer provided that the Customer

pays the cost of issuing such customized

cheque book. The Bank reserves the right to

refuse to comply with any drawing instruction

from Current Account unless such

withdrawals instruction is made by cheque.

The cheque books issued maybe sent by mail

I courier to the Customer or made available

for collection by the customer or his

representative from the branch at which the

account was opened. If the customer opts to

have the Bank send him the cheque book by

mail I courier, he shall be liable for any loss

resulting from any failure or delay in the

delivery of the cheque book to him.

3. The Customer undertakes and agrees to keep

the cheque book in a safe custody and place to

avoid any misuse or fraudulent actions on the

cheque book by third parties. In the event of loss

or theft of the cheque book or any cheque(s), the

Customer shall promptly notify the competent

authorities and give immediate notice in writing

to the Bank to stop the payment of the lost or

stolen cheque(s), the Customer shall bear any

losses or damage arising thereof in case the

Bank paid the amount of any lost cheque

according to the legal and banking principles.

4. A Current Account may not become

overdrawn except by previous arrangement

with the Bank. However, if the Bank and at its

sole discretion allows any overdraft whether or

not previously arranged for overdraft, or the

increase of any overdraft on the Current

Account for any reason, or in the event that

any cheque causing the Customer's Current to

be overdrawn in excess of the permissible

limits or funds or if such cheques are

inadvertently honored by the Bank, the

Customer shall repay the Bank the amount

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13

overdrawn together with interest at the Bank's

overdraft rate and the Bank's prevailing

charges on demand. The overdraft amount

and due interest shall be payable by the

Customer to the Bank immediately upon

demand, provided that the Bank is abided to

the Customer's instructions.

5. No Instructions for stop payment of any

cheque(s) shall be accepted unless pursuant

to the applicable laws. The Bank accepts no

responsibility for any failure to comply with

such instructions and shall not be held liable

for any consequences and cost including

without limitation legal fees and penalties,

which may arise out of its compliance with

such instructions.

6. Acting only as the Customer's collection agent,

the Bank may agree to accept, but without

assuming any responsibility for their

realization, cheques, bank drafts and other

similar payment instruments for deposit,

provided that they are made out in favor of the

Customer or endorsed to his order. For this

purpose, the Bank and its correspondents or

other agents appointed by the Bank shall be

deemed to be the Customer's agents.

7. The proceeds of cheques or other instruments

shall not be available for withdrawal until

collected by the Bank. The Bank reserves the

right to debit any of the Customer's Accounts

or demand payment from the Customer for

any amount exceptionally or mistakenly

credited or credited under usual reserve,

which are subsequently unpaid.

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14

8. The Bank shall not be liable or responsible for

failure to give notice of nonpayment or

dishonor of any cheque in connection with

any claims, losses or expenses which may

arise as a result of returning a dishonored

cheque, whether by ordinary or registered

mail or any other means. The Bank reserves

the right to debit the Customer's Accounts

with the amount of any cheque which was

drawn or endorsed in favor of the Customer

(whether or not the cheque is drawn on the

Bank, its branches, affiliates or subsidiaries)

that has been credited to the Account and is

subsequently unpaid, whether or not the

cheque itself can be returned.

9. unless agreed to the contrary, the Customer

agrees that he is not entitled for interests on

the credit balances of the Current Account

and that he reserves no right to claim for the

payment of any interests on those balances

C. Joint Accounts

1. In the event that the Account is opened in the

name of more than one Customer ("Joint

Account) Any balance now or hereafter

deposited in the Joint Account shall remain

jointly owned by the Customers in equal basis

unless they agree otherwise.

2. In the event of the death, incapacity,

insolvency or bankruptcy of the either of the

Joint Account Holders or all of them the Bank

may continue to act from time to time in

reliance upon the power and authority

conferred herein until it shall have received a

written notice from or on behalf of one of the

Joint Customers of the death, incapacity,

insolvency or bankruptcy. Upon receiving

such a written notice, the relevant legal

provisions shall apply to the account

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15

3- The liability of each of the Joint Customers

shall be joint and several and every

agreement and undertaking herein shall be

construed accordingly and the liability of any

one of the Joint Account Holders shall not be

discharged or affected in any way by reason

of the invalidity, void ability, and

unenforceability as regards to (a) any other

such personal guarantee which the Bank may

hold in respect of the Joint Account or any

part thereof and (b) by the Bank's releasing,

discharging, compounding with or varying the

liability hereunder or making any other

arrangement with any of the Joint Account

Holders or third parties.

D. Savings Accounts Tenns :

1. The cash withdrawal slips available at the

Bank branches or such other instruction

acceptable to the bank shall be used in

making all withdrawals from the Savings

Account(s).

2. Subject to any minimum balance requirement

for the Savings Account Customers, the

interest rate applicable for the Savings

Account shall be available at the Bank

branches and website and shall be subject to

change with notification. The interest payable

on the Savings Account will be computed and

credited to the Customer Account in line with

the product features as applicable and as

determined by the Bank from time to time.

Interest rates, tiers, crediting cycle and any

other features of the Account are subject to

change at any time at the Bank sole

discretion and with notification.

E. Fixed Deposit Account Special Terms:

1. Subject to the Bank's sole discretion and

minimum balance requirement determined

by the Bank from time to time, the Customer

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16

may open a Fixed Deposit Account. Upon

opening such Account the Bank will issue a

confirmation advice to the Customer stating

the principle sum, the term and the rate of

interest payable for the Fixed Deposit

Account.

2. In absence of any instruction from the

Fixed Deposit Customer at the time of

placement of the deposit, the Fixed Deposit,

together with interest accrued, will be

renewed at the bank's absolute discretion

for similar period at the prevailing rate of

interest on the date of such renewal.

3. The premature withdrawal of the Fixed

Deposit shall render the deposit to be

subject to lower interest and premature

withdrawal penalty as determined by the

Bank from time to time.

F. Call Accounts Special Tenns

1. Subject to the Bank's sole discretion and

minimum balance requirement, the Bank may

open a Call Account for the Customer: the

Customer may be entitled to earn interest on

the Account in accordance with the interest

rate determined by the Bank.

2. The interest rate applicable on the Call

Account shall be available at the Bank

branches and website and shall be subject to

change without notice. The interest payable

on Call Accounts will be computed and

credited to the Customer's Account as

determined by the Bank from time to time.

Subject to the Bank sole discretion interest

rates, tiers, crediting cycle and any other

features of the Call Account are subject to

change at any time with notification to the

Customer

Fourth: Debit card laccount withdrawal

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j_p...;Y,..Y uJ U.-~I~ U.- ...>.ft.JI .:i;....:a)l ._..i.:i\rl

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.~I

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17

Special Terms and Conditions:

1- Subject to the Bank sole discretion, the Bank

may issue a DebitJVVithdrawal Card to the

Customer who maintains current Account or

savings Account with the Bank at a branch of

the Bank in the United Arab Emirates.

2. In case of closing the Account by the Bank for

any reason, the Customer/Cardholder shall

promptly return the card to Bank and it will

become invalid.

3- The Cardholder agrees and acknowledges

that the Card is issued for use on electronic

terminals capable of accepting the card for

Bank Account holders and who is authorized -

whenever its possible - to purchase goods and

services, from retailers, within the UAE and

overseas, throl.lgh a point of sale machine

accepting the card.

4- Subject to the Bank sole discretion and prior written

approval the Bank may allow the Customer to use

the Card to purchase goods and services, via the

internet. by telephone or mail order, or by any other

means where the Card is not physically present at

the time of the transaction. The Customer may be

allowed to access ATMs accepting the card and

access to the Bank Interactive Voice Response

(IVR).

5- The Card shall not be used to obtain credit of

any type.

6- The Card shall remain the property of the

Bank at all times, the Bank may, at its sole

discretion, cancel the validity of the Card and

request its return at any time, in which case

the Cardholder shall immediately comply with

such request.

7- The Card is issued entirely at the risk of the

Cardholder who shall indemnify the Bank for all

loss or damage howsoever caused resulting from

the issuance and use of the Card.

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."~.i.:.:i..ll ~yJI wlj..o)'I

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18

8- The Cardholder undertakes not to disclose his

PIN to any other person. In the event of the

PIN becoming known to someone other than

the Cardholder, that person may be treated

by the Bank as an acting agent of the

caidholder and the Cardholder undertakes to

bear all loss or damage which may occur as

a result of disclosing the PIN.

9- The Cardholder shall take the maximum care

to prevent the Card from being lost, mislaid or

stolen and the Cardholder undertakes not to

pass the Card to any other person,

10- In the event that the Card is lost or stolen or the

PIN is disclosed to any other party, the

Cardholder shall immediately, thereafter report

the said loss, theft or disclosure, together with the

particular of the Card, to the Bank in person or by

calling the Bank call center number specified by

the Bank from time to time and. Until the loss,

theft or disclosure of PIN to third party is reported

to the Bank as stated in this article, the Customer

will be responsible for the transactions processed

by use of the Card. The Bank shall not be liable

for any damages or loss resulting from such loss,

theft or disclosure of PIN.

11- Where oral notice of loss, theft or discloser of

PIN referred to in clause (10) above is given

to the Bank, it must be confirmed in writing by

the Cardholders to the branch at which his

Account was opened within (48) forty eight

hours of the receipt of the oral notice notified

to the Bank.

12- The Cardholder shall at all times remain liable for

any transaction made by the use of the Card and

shall indemnify the Bank for all loss/damage

howsoever caused by the unauthorized use of the

Card or related PIN. The Bank record of

transactions processed by the card electronically

or otherwise shall be conclusive and binding

evidence for all-purpose.

....a;µ1 iJ.; tJ::. c~'i' rAI ~'\.bi.I' J..t.... ~ -8 . I ., ,, . . I . • {, .u WI . -".~.I\ u 'IJ..... ..r J ,_,.. ~ i.; l • IJ4 r.r--. ! I... . . •1 ts . _.:. .~.11 .......... ·-~'' j I U" J;Jt-~ JJ'AA ...,.--- ·..>"'"*' r J ~

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.~I U;pl iJ_; ~.JI ~y.JI ~ .JI ~ y.JI .JI uliiill tJ::. ~ _;t..b:..J {':!..a:; .l.lc -11

.::le.I (9) ifoll.) ~! _;LJ....11 -~I U;pl iJ_; t_>ill .)J ~I J..t.... J,ii 0-o \:i-bi.. ..!llj ~\.:i ~ -

i":::V....I e;.. """h. ( 48) J)l>. yl-..11 ~ cfo....11 i.fil.JI :U....l • • ~1\ Lb.;.. ':11 . . Y. ...,...-- J .

-.fl tJ::. wU.JYI ~.) 'JY..,..., ~I J..t.... ~-12

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U;pl iJ_; J ~i.J¥1 '"-/ CJ-">" Jii.ll rl~':/I

i~I w".lL.t.....l.I i.fil.JI 1 - 1 •• ~,_., 11 . -" .~11 . ~~ . ....,.~...,--l,i.iyU ~J .J ~ ..!llj Ji;- .JI t:.i.Jffe! ~1_,..., 'l\.b+IY

.tfa.1...¢.YI ~ t..jl..J t....bU

19

13- The amount of any Card transaction in a

currency other than United Arab Emirates

Dirham (AED) will be converted into AED at a

rate of exchange determined by the Bank for

the date when the relevant transaction is

debited to the Card Account. The Bank will

impose charges on all transactions

processed through the ATMs of other banks

whether in United Arab Emirates or abroad.

14- the bank debits the account of the

Cardholder/Customer with all the cash

withdrawal amounts, transfers, direct debits

and payments for goods and services made

with the bank, at any ATM machine or the

other points of sales, and any other payments

made by using the Card, in addition to the

banking charges and expenses and in the

events where the balance of the Cardholder

account is in debit for any reason resulting

from the use of the Card.

15- The Cardholder shall ensure that there is

sufficient balance available for drawing in the

Card Account before making any withdrawals

or transaction. If for any reason such Account

is overdrawn by the use of the Card or

towards any Bank charges, the Cardholder

shall be responsible for settling the

overdrawn amount immediately by a direct

payment or transfer of funds from any other

Accounts maintained with the Bank. Failure

to comply with this condition shall entitle the

Bank to cancel the Card and/or transfer the

overdrawn amount or any amount due from

any Account in the Cardholder's or the

Customer name maintained with the Bank. If

more than one account is maintained with the

Bank, the Bank shall have the right to debit or

set off any other accounts of the Cardholder

or the Customer with the Bank in order to

cover the overdraft Account of the Card holder

..::..1_;1 ... )11 rAY. Ji:- ~ ~~ :u..i..... i..;1 ~ 0l-l3

~ rA_;.ill i.)J 4,.p."J ~ uY-" o~I ~_,.JI

~ ~ ~ i..;~I ~_;till.} &.,JI·~ i..;~I u~I

i.)c. ('Y"".J &.,Ji wa~ .~\..; yt........ CJA :U..t.....JI

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t" lA_;tY!"I ~ ..;illJ ..::..l .. .l.:..llJ ~t lJ=- ..::..tc._,i.l..JIJ

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. ~i..b.;.11 J.,...u...y ~ yt.;,...YI CJA

u\.S. ~ _; Ji y CJA ~Cy 01 ~I J,.b. i.)c. Y'l":l -15

t-lfi-1 JI ~ J.ii ~l.; -4'.i_;...ll yl....:JI CJA ..,.,.,.....Jl

~ i..;"i yl....:JI ~ fi 1:i,~ :U..t.... JI ..::..t.;J"'-'"' i..;1

i..;l ~ ~ JI ~\..b,JI r1..i.i.:i...1 J~ CJA yt.;,..."';1 CJA

1'.lA. ~_,...u 0t=- y~ ~\ J,.b. fa¥~ ('Y".J

l_;.,,iJ >Y.t.;... t4-.JI ~.l J~ CJA ..!lJj,J _;_,.i.11 i_)c. t4-.JI

.,s.il ~ ~ y.I ...,..i.....:.. i..;1 U.. t4-.JI 1'.lA. J;_,,..J JI

illl:ii rlfaYI.; ~I J,.b. JI Ji-JI cJW..l 0! .~I

i..;1 J;_,,..J Jlf J ~\..b,JI "WH rfa 04 ~I J_,:..; uY"

JI .ULJ..ill J,.W yt........ i..;1 U.. ~\ i.)c. y'.jji... ~

..s.il yL....... l>" fa\ .y.il 01.S. lj)) ~\ .,s.il Ji-JI

i..;1 ~\l. JI ~ &.,ill j.... U.. uJS.: u Y" .(~I

~ &.,JI .,s.il Ji-Ji JI ~1 J,.W .,sy.1 wl.;L.......

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20

without prior notice.

16- The Card shall be used for cash withdrawals

or purchase within the daily limit determined

by the Bank subject to the Bank sole

discretion.

17- The Bank may, at its absolute discretion, with

consideration to the Customer's interest,

change the daily cash withdraw and purchase

limits without giving any reasons or prior

notice to the Cardholder. Such Changes shall

apply immediately.

18- The Bank may send the Card to the

Customer or the Cardholder by normal post

or courier to the address of the Customer

maintained on the Bank records and at the

Customer's responsibility.

19- Upon receipt of the Card, the Cardholder

shall sign the signature panel on the back of

the Card immediately, such signature and/or

Card activation and/or use of the Card will

constitute binding and conclusive evidence of

the Cardholder's confirmation to be bound by

these terms and conditions, not withstanding

that the Bank is not notified of the

Card holder's receipt of the Card.

20- If the Card is not collected/ received by the

Cardholder within four (4) weeks {or any

period determined by the Bank from time to

time) from the date of issuance of the Card

{or any period determined by the Bank from

time to time) the Card shall be cancelled and

the Cardholder will bear the issuance

charges. If a replacement Card is issued

afterwards, a Card replacement fee shall be

levied as per the Bank's prevailing schedule

of service and charges.

21- The Cardholders shall be jointly and

severally liable to the Bank under these terms

...,i .. ::.t:i)Lli.JI _,I ._;.ii.;JI y:......ll ~1J..tl1 r1~1 i4! u _,..... -16

w J Y., 'J <.::Ji J 04 ~I ·~~ ..;:i.ll U"" .till ~I ~ J..l.:t.

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!":!~ JI ..!l.l:i.l yt,;...l .;1 ~ i.JJ.l./ U"".till wl;!)Lli.JI

wl~I .:i. ~ u_,.....J .~1J..tll J,.W ~ .;~]

• .;_,ill ._,.le. :\.,i.;t.....

~I J,.t.... JI J.;-ll ~J ~'1J..tll JI......;) ~ JJ'H-18

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.J.;-ll ~J,...... ._,.le. J ~I w~ ...,i .:,i_,..i..ll

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<A.._._,....._, ~'1J..tll ~._,.le. t=ifll Llis..,. ._,j t=ifl4

~ t+-l.ii..J....,I _,\j_, ~'1J..tll ~ JIJJ t=iJill ..!l.l::.

•4/ rljil'JI ._,.le. ~'1J..tll J,.t.... .lfil.J ._,.le. t.J..ti J t..jL.

..m..ll U..:..I .ic. · .1"11 • • ~'JI .l.. · •11 • .) (' UC- ~ ~ (' J JJ""

.~1-b;ll ,.~4

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04 ~I I.A~~ ~j ofa .;I _,I) t,Ht.....I (4) J'.)U.

~Ir~.._._,..... ~'1J..tll Ji. ..... ] ~.;\:i 04 {Y.,'J <.::Ji_,

1::.j J , .;b ...... 'JI (' _,......) ~'1J..tll J,.t.... ~ J ~I ~WJ..!

('.J'-".) u-<>.) i4i ..... _,..... ,..!.IJ::. ~ ~ ~1.l..-i .;1.i......J f' \... .~I wL..l.OJIJ ,._,.....)! J# tu_, "-1;.l./ ~1.J..-i .;b ...... !

21

and conditions if the Account is opened in

two or more names.

22- The Bank shall not be responsible for any

loss or damage arising directly or indirectly

from any malfunction or failure of the Card or

the ATM or the temporary insufficiency of

funds in such machine or failure of any

retailer or supplier to accept or honor the

Card and the manner in which the refusal

was communicated to the Customer.

23- The Cardholder shall only use the Card for

purchases that are legally acceptable in the UAE

and/or the Country of purchase. The bank

reserves the right (subject to applicable law) to

refuse settlement of any Card transaction on the

customer's behalf if the bank is of the reasonable

opinion that the Card transaction is for goods/

services which it consider illegal.

24- The Bank reserves the right at all times and

without notice to the Cardholder to refuse to

authorize any purchase or cash advance,

cancel or suspend the right to use any Card

or PIN in respect of all or specific or

transactions and refuse to renew or replace

any Card.

25- The Cardholder agrees that in case of a Card

or supplementary Card linked to a joint

Account, fast cash transactions performed on

the Bank ATMs, all transactions done on

other ATMs, and purchases carried out with

the Card will be recorded only on the primary

Card Account and the Account from which

the main Card was issued.

26- Cardholder participation in any promotions will be

subject to the promotion terms and conditions

announced by the merchant and the Bank shall

not be responsible of such promotions.

G. Severability:

The Customer agrees that the invalidity or

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lt~I ~ .J_,...,.i JI Jlc..:, iii rJ:. .;.!.4-- Ji:. JI .;.!.4-

u _:,...~JI_,... \11 ~le r~ JI ._..J'J.1 ....ii _,...JI j\+:;. )

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f' .;JI ~.).JIJ lt'U.,il4 Ji.i.....JI .)<:. GI_,... JI ~u.,Jl

1. - 11 111. · · ')I : .I.~ .~ ..r. ~ i.)>"11 C7""

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wJ) .fil,ill ~ .11ly:.ll ~ ~ tl_,.ii..i 4-1 C,.,..........

~ U..ta... iii ~_,...; ~.) J"-1 (:i.,ij ... .J\ 0.;lljill

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~ JI ,.W) Jl ~I J,.6. .J\.l.u. 'J 46..ll 0J.:i ~

'L". w .• u.. ' j I uu.., I l~I ' ~ , ~ • .>"-' .--.J J . ii r ._,...

Jl.i.,W..1 JI .:i:i~ ~J.:! 0\J ..:..::1....t......11 ~JI A.il.S,i

. lt'U.../ ii I

.) JI ¥1.....:.:.'JI ~I 4.16. ~ yL....:Ji ....,..,..t..... J.il.J:l-25

~.i.i.ill w::l....t......11 04 ..!!_;;..::.... y~ lt~i J...i.J .6J6.

~\J.l\ ._..!'/.I .....il_,.....JI >]Ho.I J)l.O....;... :i.&.iJ .;JI ~y.JI

uly..JI •]Ho.I J)l.O,...;... ~.;JI w::l....t......11 ~J -filill

.....i_,.. ,t.1.1.,iJ4 ~~I 111y:.ll ...::..t,µ..c.J c.;Y.,\tl ._..!'/.I

c.;.ill yL....:JIJ ~)I ~I yl..- .)<:. IA.l;!! M

•~I o'.IA <\..\... ..::., y.....:>

i..,i'HJY {..}4y:. iii ~ '-.t'\.b.,JI J..6. 4-S.JL::.. ~ .26

~I i..,iHJJill {..}4 yJ4 ~WI rlS..... \ti J .l.. J_;.!..ll

..!l.l:i (Jr:. ~fa- :i.,i\ .fil,il1 J.,..:...:y 'J J fe\J.11 J,ii ..;...

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22

enforceability of any part of these Terms and

Conditions shall not prejudice or affect the

validity or enforceability of the other provisions

herein.

H. Waiver and Assignment:

The Customer agrees that the Bank shall have

the right to assign and transfer any of its rights

and obligations under these Terms and

Conditions to any third party without obtaining the

Customer consent. The Customer has no right to

assign any of his rights and obligations under

these Terms and Conditions without obtaining

the Bank's prior written consent.

I. Fees and Commissions

The Bank may impose any kind of fees and charges

on any of the banking services provided to the

Customer in accordance with rates specified by the

Instructions of the Central Bank in force.

J. Variation of the Terms and Conditions:

The Bank may, from time to time, and at its sole

discretion. with prior notice to the Customer by any

means as the Bank deems fit, change or amend

any of these Terms and Conditions. Such changes

shall apply on the effective date specified by the

Bank in the notification sent to the Customer

K. Address:

Unless the Customer notifies the Bank in writing

about changing his address, the address stated by

the Customer in the Account opening form (the

"Permanent Address") and/or the relevant Banking

Service application shall be the selected place of

domicile on which the Customer shall receive all

notices, correspondences. and claims in respect of

the Account,

L. Governing Law and Jurisdiction:

These Terms and Conditions shall be construed in

accordance with the laws of United Arab Emirates

and the rules, regulations and directives of the

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. ..s..fa. )11

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i..il lit....\ .JI ~ Jjl.l'ill J:-.ll ~ y ,J.!-.11 '.iii_,.. .i:..1 i.J.J.l

.~\:iS.\\ ..ill.ill '.iii_,.. .i:..1 Ja.f YI 4.1'1...ljill .JI ~_,i... LJ.o

..:.i'i,....JIJ r-""'....JI _j

U.O <ii~ U:) ... ....J\.J ..:..Y_,...Jl.J r_,...,)1 "'~l .ili,ill ~

...,i o.l~I ~I J9 .J J:-.ll ~.li...11 ~_;.....JI ..:..L..~1

.J.,,....WI ~) ... .JI <iJS._;.JI u_;.....JI ...::..~

:r1.1:i.'i1J l:iJ.;JJI J#:; - .;

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~ .;l.r...!.I "*fa. ..fil:i.J r-IS.:..)11.J ..b..Jy!JI .~ LJ.o <ii

. • •"•I ... ,~I\ .~ ~.L~ ~\.;.. \Al ~ L, I H ~ -~ ~.. ..>.! .. .J "'. U:!'""-"'

.J.!-.ll J,.._;.JI ~YI~ ..ill,ill •.l~ i..i:i.11 i.:,,l;y..JI C;.ut:i

:ul;All-J

yt...:..ll ~ oJ .• :i ... I ...,i J.!-.11 ~ LJ.o J.fo.Lll i.:,,1_,:....11 w!

~~4 L>-"WI yll.!1 i!::i_,....; .Jl;.J ('\•·:ib.11 i.:,,1_,:....11")

~! J,..,j.i l.,f:i.11 JWi.....JI i.:,,l_,:....11 y. i.Jf¥.. ~I ~_;.....JI

L.. ,yt...:..ll; :u!..:i.JI ...::..4)\.b..Jl.J ...::..~1_;.Jl.J ...::..IJ ... I:..;. )'1 ~15

.UI ' " W:..i. ..ili.JI J,i....JI · L" · ·I .~~- ... ~(""

:_,Jl...:::illl ...,..:i~'ilJ ~ J.,,......_11 u..,,.1111 ... (,)"

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• J...a:J ~II ..::.,1 ..... ~11 ...::..L....1.:iJI ~I '-JI~ ,:_p .) ,..,.... ·~ _,.... .J .. .J ....

23

-----------------------------~····-·······

Central Bank of United Arab Emirates. The law

governing the Accounts or any Banking Service or

transaction is the law of the Emirate in which the

Account maintained, in the event of a dispute

arising in relation to any Account, Banking Service

or transaction the courts of such Emirates shall

have jurisdiction, provided that the Bank may, if it

deems appropriate, bring proceedings in any other

jurisdiction, inside or outside the United Arab

Emirates.

M. Language and Interpretation

The Terms and Conditions are made in bilingual

Arabic and English texts however, if there is any

contradiction between the Arabic and English text,

the Arabic text shall prevail.

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.,,.t 1.f .Jt....ll .:;_,;I.ill _,a. ...:i~t..... JI ul...l.i. I.fl JI ..::..41........ll

~ f::ly I.fl rlf! ~I.:.. ._,i .yl........ll 1+,i! c:JiWI o.)L.)'I

~ rSl....J ul-' U.t......11 JI ~~I :l.....i.:..11 JI yl........l4

tjl.J t:i) -~ J-"":! .ul ~yl:. .,;t....;..ill i.>""L....:.:i.;..;JI >.JL.)'I

rSb... I.fl rt..1 ~_,;I.! ..::..1~1..>'!"! :iu...i~ rfo. .:;\ _ t;...u. ..tl!:i

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~, .J '-iJ.11 .w:. .~J.14..l'JIJ ~yo.ii ~4 r-15....'JIJ .bJy!JI 01\ ..>.!.>"'-' f'

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.u-iyo.11~1~

24

..

GENERAL TERMS AND CONDITIONS FOR ACCOUNTS AND '+o::il-'il '-,ii~\ u~IJ Ul,o'--ll 4..la.11 r-1.S.a.'ilJ .loJ~I ISLAMIC BANKING SERVICES

These terms and conditions (the "Terms and Conditions") and any ft'i ~ <J.- l+:!k .;lii'il ~..,:;JI \.+J:l4.la.JJ ("r-1.S.a.'ilJ .loJ~I") rtS...'il_, ..l._,y:;.ll o.lA .;y,;j

agreed amendments thereof from time to time shall apply to the Accounts .J..L.:i.JI_, .ili,JI ~ ~ U)WI \.+l ~J ~~I uL.~IJ ..:..4t.......11 ~ and banking services and govern the relationship between the Bank and the Customer. The Bank shall notify the Customer when adding an addendum to these ~ ft'i ...:...i_, 0-- rlS...'il_, ..l._,y:;JI o.lA .)) ..;,,J.. ~I...:..! ~ ,_} J,.L.:i.JI ).b.) .ili,JI ~ Terms and Conditions for the purpose of adding any additional terms and ..l._,y:;.ll ·41 ~~I.;;<:- ~~I ul..~I _,I ..:..4t.......11 <>- tJl .;4 ~~ rtS...1_,.J.._,~ ~l...:o) conditions for any type of accounts and banking services that are not 0.,ii.i.l1 rtS...1 ~ ~1 rtS...1_,..l._,~ W:-.JL..:i:i 'i 01 u.,~ ("~\") t+Jt..$! ~_,I rtS...'¥1_, specified by these Terms and Conditions or for the completion thereof J:::Li. Lr- ..!11.:i ~J ·~'.:L'jll ~y:;.ll ts~4--J rtS...1 _,1 .;JS~I u~I '-..J;.;\_, ..:..~_,I (the "Addendum") at any time but provided that the terms and conditions ~y,i. ..sftl ~J ~I r1~4 _,\j_, ~ _,.;_,_fol'il ~,.JI,_}_,\ .ili,JI tJ_) ,_}~I.;..~ of such Addendum shall not contradict with the laws , the Central Bank's .,s.ll ~fo.ll ..._,'\ii....,.~~ r! q ~I,_} •~)_,JI ul~ ~\.i J,.l..:WI ~J .)..J,,o.;iiJ directions and regulations and the rules and principles of Islamic Shari 'ah ~.Ji:. <>- !:SY-"-" t.J:! ( 15) y!.c. ........... J:::Li. ~~I ..:..L.~I <>-.;I r1~4 rli _,\ .ili,JI by displaying the Addendum at the branches of the Bank, on the Bank's 1.lA ~ r! I.. l.lA_, ,;.J_,s.l..ll i.i..JI ~l+Jjl <J.- ul~I ji\ 0~..>"' 1-l/-;IJ ,..:.,1~4 •.JU...) website and/or by any other acceptable means of notification of such .4..i:::Li.~ rtS...'it_,..l._,y:;.ll Addendum. The Customer shall be deemed to have accepted the changes stipulated in the Addendum if the Customer does not close all his/her Accounts with the Bank or utilizes any of the banking services within 15 banking days of notification reception. Unless provided to the contrary in these Terms and Conditions, the changes shall take effect upon the expiry of the above mentioned period. A. DEFINITIONS AND INTERPRETATION ~J..:.l.i,i..,)IU-1

1. Definitions and Interpretation ~IJ..:.l.i,i.;Llll-1 I.I Definitions: In these Terms and Conditions, the following terms :rtS...'il_, ..l._,y:;Jt • .lA,.; 1+-1~1 .iic. l+li\.:i:! t.. J.,µ\:llt .J:!iwi1.,;..:; :u~I J-1

shall have the following meanings: "Account(s)" means any bank account(s) opened and operated by the ti!_, J,.L.:i.Jt J,ii Lr-~J ~ ~ ~Y-"-" (w4L.....) yL..... 'iii ..,.la.,i "(U4l-JI) ~I" Customer with the Bank in accordance to the rules and Principles of _,\/ _, .;µ1 ...,.,t.......11 ..!11.:i J.-4!_, • .ili,.!1 ..s-ll rtS... '¥1_, ..l. _,y:;.i1 • .lA _, ~::iL..';ll ~y:;Jt rtS...1_, ts~4--l Islamic Shari 'ah, these Terms and Conditions of the Bank and where the ...,_,i....,._, ) .... :U ... 'il ~J yL..... l+1-J ;.i..JI i.i.a... .;;<:-_,I i.i..JI o.i.a... w;\S ~t_,.. .t.>.Jt..:...JI ..:..4i...... context requires, shall include the Current Account and/or the Mudarabah .~I .;t.,... ~ w ti! J ~~ J '.J:i jilt Accounts (either for a specified or unspecified period, such as Investment Deoosit Account, Saving Account ). "Account Opening Application" means the account opening application c;:~_,..:.lt L>iJ (_,.;J.fol! c;:~_,...i L>iJ _,I~ 0\S ~t_,..) yi........ll ~ yil. ..,.la.,i "~I~ ..,.llo" (whether in paper or electronic form) in the Bank's prescribed format as is J.)ii.Ji _,I .l!>_;..11 _,\ J,.L.:i.Jt_, .ili,JI <J.-"'-;!k ~_,.JI_, ft'i ...:...i_, <J.-~ yl. ..... 11_, ~I •.l.l:.,! .;:ill issued by the Bank from time to time and signed by the Bank and the .<.Sftl 4.i.!Y. .;4 4l.. Customer or otherwise confirmed or accepted by them.

.i~I ~_;all ..:..t.Jt..'jll ~~ ~)\ u...ll ..,.la.,i :"rA.;.lJI"

"AED" means the lawful currency of the United Arab Emirates.

"Agent (S)" means, any third party required and/or appointed by the Bank u~I Lr- ~ _?.. .;I ~ .ili,JI <J.- 0:!--o _,I/ J y .,U.... ~ u.). c;I ..,.la.,i "--~_.II" /" c»s_.!I" to provide any part of the Service or to support Internet Banking or to u,iyUJt Y..J _,I U\..b,.JI _,I yt.......11 i.Jb! _,I~_,\ w;_jjj'il yc. ~~I ..:..~I rc-ll _,\ operate or administer the Account, Card, PIN, TPIN, SMS PIN or any of <J.- .;I~_,\ iy,-ill ~I J;t...)1._.~ u,iyUJt Y..J _,\ ..,&>'4-11 u,iyUJI J.-.J _,I ~I the banking services. -~~t..:..~t "ATM" means an automated teller machine, cash handling machine or ~1_,.. • ..:..li\..b,.JI J..J.....t-'1 ~ j~ _,I ~l ~I _,I ..,JI uly.o j~ "'' ..,.la.,i "c,l'il ul~\ jl.f+" any Card operated machine or device whether belonging to the Bank or .;:ill j \+!JI .J"J •ft'i ...:...i_, <J.-.iliiJt lA.l.l:.,! <->ftl J.,µt....:..t....._;.. _,I ..!l_,li~_,I .ili,.!4~ 0\S other participating banks or financial institutions nominated from time to .<.Sft'it ~~t ul..~1 ~ .)) A.i\...:o';/4 ..:..~t_, .i:i:JI u..>'""':! _,I/ J ~ time by the Bank, which accepts and/or dispenses cash and cheques in addition to the provision of other banking services. "Authorised Person" means a person authorised by the Customer (~~ ..>#- _,\ yt.......11 ~ yil...; ~t_,..) J,.L.:i.JI -w.Ji:! ~'ii\ ._,,:a; "u"o_,1.o.ll ~I" (whether in the Account Opening Application or otherwise) to act on yt.......11 ~ .;la:l; ~ u)L.W ~I_, (w4t.......11) yt.......14 .;la:l; ~ J,.w.Jt (y "-14"14 ..... ~ behalf of the Customer in relation to the Account(s) and any transactions .(w4t.......ll) in relation to such Account(s). "Bank" means .. .. ....... PJSC or any of its branches, subsidiaries or its _,\ ·~lili. _,I ..J ~\:lll ..:..\Sy:;.ll _,I .<.c. _,_Ji Lr- .;I _,I t-r.U: ......... ............... .. .. ..,.la.,i "~\" successors and assigns. . ....i Jj~ ~t L>'"~'il "Banking Day" means any day on which the Bank is open for business in .0~1 ~_;al1 ..:..1.Jt..'jlt,.; J-ll ~_,:a.. ~t '-:!i 0fo. r-"' .;I..,;-; \)~I r-..,,.ll" the UAE. "Beneficiary" means the intended recipient of funds as transferred J~ <J.- J,.L.:i.JI <J.- ul..,ila:i ~ ~u,. ~t <J.-~~t Jt_,..':ll.l ~_,....a.JI rLWt ..,.la.,i "~\" by the Bank upon the instructions of the Customer via an A TM or through ..l._,y:;JI 1.lA ~~ .;...;.._,~\ <.S..;>.'il ul..~1 _,I U\..l..,JI rl.i.o.:l...1 J:::Li. <>- _,\ ..,Jl uly.o j~ the use of a Card or the other services offered under these Terms and .rtS... 'it_, Conditions. "Bill Payment" means the payment of bills to utility, telecommunications 0-- ..sft~I u~I _,I ..:..\Sy:;.ll _,I u'it......:i'il _,I L)il~I ul...l>. _»ii} ~t.w }a,l "i..J.J"-WI '-a.iJ"

Page 1 of29

or other companies or authorities through the Service or such channels as . ~I lA _}.,; ..,:;JI ul_,;i]I _,I ~I J)U.

shall be made available by the Bank. "Card" means any card issued by the Bank or a third party card of a y!.4-JI ...,...._..JI '-l\.1.i t_,; 0- ~\ju).. "-51.l..,. _,\~I (.;p- oyl... .._Li.. '-l\.1.i "=' ~ ".iJll.,JI"

direct debt type to enable the Customer to access various services, u'-!_,.....ll ~ iJJ.l/J ~..;Loi ul..All ~ .)) J_,...._,ll 0- J,.l.Li.JI ~ .l:l-)1 0-including but not limited to, cash withdrawals, payments for purchases, 0- yl=J'-! :w.u...ll ut .. _,J...J1_, .sY.\rl ~y.-11 ul..All_, ut.,_;:..:...ll Jiti.. _,I~ ef>_, "=.full

other banking services and account related information, from various .l+-a~ u\.+!Jfa. r.Ji.; _,I ~I lA_;i.,; ..,:;JI ~':ii Jl...:i':il o~I ~ interfaces provided or arranged by the Bank. "Cardholder" means a Customer or Supplementary Nominee to whom a . ........ '-! ".J'U.,JI u.J.)...o ~ _} "-51.J..,. J,.l.... .J1 J,.\Li.. .;I~ ".iJll.,JI Joi.a." Card has been issued. "Cash Withdrawal" means a cash withdrawal from an account _,\ _;~1 ~u..I rl~'-i r:i:i ~I .s.i.l yl...- .,1 0- "=.ii; u'-/_,:w.w "=1 ~ "J.,j.li.ill .:.lj~I" maintained with the Bank using teller counters, ATMs, point of sale and .~1 lA_;i.,; ..,:;JI .s_Ji.\11.full ..._;J'-" ~u.. _,I ~1.1\.i.i _,I .)':ii ul~l o~I

other cash dispensing outlets made available by the Bank. "Central Bank" means the central bank of the UAE. ..sjSyJI o.i.:..:WI ~_,..!I ul.JL.)11 u.J'-"A ~ "cJJS.;.ll u~I"

"Clause" means a clause of these Terms and Conditions. .~~\11_,.1_,~1.~..} ~.;I~ "-41"

"Current Account" means the Islamic current account(s), structured on r~\r lli_, '\ • ..-._;ill" V"t..:.I .)c. r.Ji.; <.i~I <.j).,JI (u'-!t......ll) yt....JI ~ "<S.MJI ..,..L...a.JI"

the concept ofQard as per rules and Principles of Islamic Shari 'ah opened .(u">foJI) ~1.s.il "-IJ;.;.:;..,,J (u">..;i..JI) J,.\...:WI ~ <.j~I_, ~)l...;)11 :i.a,i~l ts,'-1.-J

and maintained by the Customer (lender) with the Bank (borrower). "Customer" means an Individual Customer who is the account holder ,yt......ll &9 yll...} ~I yt......ll ~I.... wfa. ,1_}\rl 1)- J,.\Li.. <.j\ ~ " J,.w..ll"

named in the Account Opening Application. "Customer's Instructions" means any instruction given by the .~I.)) J..1..:WI 1)- o yl... ul.,iW <.j\ ~" J..w..ll .:.~"

Customer to the Bank. "Deposit" means funds deposited in an Account or any other account ;.J.ij "=\ J)U. 1)- ~I .s.il cfo y.l yl...- <.j\.} _,\ yt......ll..} J.c.,,.JI t4-JI ~ "tl~'fl" maintained with the Bank at any point of deposit made available by the .lA .):IS ji .)c. ~I J-; t I~) Bank. "Fatwa and Shari'ah Supervisory Board" means the Bank' s Fatwa and -~~~I "-ili)l_,.s,,:illl~ ~ "'-:F~I ~u)IJ cJ_,;.i.ll ~" Shari'ah Supervisory Board. "Financial Transaction" means an entry or set of entries or transaction .l:l-)1.)c. YYJ Jl_,..~I &;~ .)! .,,.,:;. ~ _,\ ,~ J.c.~ _,I¥"'~ "~I ~I" causing movement of funds and affecting the balance(s) in the (.;p- ~_,I ~Jfol) _,I "-:!JI _,I"=~~.)..! •y!.'-1.-~ ~1,,.. <(u'-/t.........ll) yt.........ll..; (o.)...o.J\rl)

Account(s), whether directly initiated manually, automatically, .~I lA_;i.,; ..,:;JI ul_,;i]I U-.IY. :ia..i

electronically or remotely transmitted via the channels made available by the Bank. "Foreign Currency" means any currency approved by the Bank other .rA~I .Ji:. uy.-111+:!k- ~I.,; U.c. i;I ~ "~'lll .u...ll"

than"AED" . "Identification Facilities" means a Login ID, TPJN, PIN, SMS PIN and ~ u,i_JLll1 Y..JJ ..,..."4JI U:i.JLill Y.JJ J~I u,iy.:; Y..J ~ "~I .:.~" any other identification facilities in relation to the Service. .~ ~ L.;i .sy.1.._;,,y.:; u~ "=IJ . '1..i:!..>"-' ri.JJ o~I ~I Jlt...)1

"Individual Customer" means a Customer who is a natural person. .~ t-;,...,:, i:.ifa. J..tLi.. "' ~ "J.;&ll J..w..ll" "Instructions" means documentation, operating instructions or reference Ul..~ ~ L.;i ~yJI ut+,i.;..jill _,I ~I ul..,il.U _,I ul~I ~ ".:.~\" guidelines relating to Internet Banking, issued by the Bank in any written J,ihll..} _,I~~ "=4 wfoJ ~I Jii 0- lA).)...o! A! ..,:;JI_, w;y.;)11 ..)!C- ~y.-11 form or in the guide on the Bank's Internet Banking site. .~ U""Li...11 w;y.;)11 ..)!C-~~\ ul.All ,J~ U""Li...11

"Internet" means a computer network consisting of a worldwide J,4i_, JI,..) J.M....:il .)~I u~ ,j.o '-:!--llc. ~ 1)- "-i.l_;.. .)~ ~ ~ ".:..ifo"f\"

network of computer networks to facilitate data transmission and u\..i~I

exchange. "Internet Banking" means a secured Internet based electronic service ~I ~J .:..1Jji.i)ll .)c. ,i...:;.u .U.l 4iJfol) -....~ ~ ".:..ifo"f\ ~ '-;i~I ul..~I"

offered by the Bank which enables the Customer to connect with the 0- ~It"" ~I ..>#-J "-:!JWI u4l-J'-! r4ill Wj_ji.i)ll j!C- ~'-! Jl.-J"':il 0- J,.1..:i.JI ~ Bank via the Internet to undertake Financial Transactions and Non- .t~til_,..

Financial Transactions with the Bank from remote locations. "Investment Deposit" means the funds invested m the Investment .) ... .:tw':il :i.a,i,_, yl...-.} ~I~)~ ..,:;JI JI_,.-~\~ ".)..tZ-'lll ~J.J" Deposit Account. "Investment Deposit Account" means the deposit Account (term ~ •"-i.J~I ~ .)c. r.Ji.; (~l :i.a,i,_, yl...-) ~J yl...- ~".;~'ii ~J.J ...,.t..a." deposit Account) based on Mudarabah opened and maintained by the .~1..i:l/l o~ o.i..l ~I .s.il "-iJ;.;.:;..,,J J,.\.a:i.JI

Customer with the Bank for a pre-specified period. "Investment Period" means a period of one, three, six, nine or twelve i;I _,I ~)4.- l~ fa _,1il _,I -......U _,I;.::...... _,I ~)l.'.i _,I~ 0- ~,_•fa~ ".;Wl...'il ii.i.." calendar months or any other period approved by the Bank as may be ,j...S,...':il :i.a,i,_, o,_. U""~ J,.l..:i.JI .Jt.,:;.;..1...,.,..... ~I l+:!k- ~I.,; .s_Ji.\ o,_. selected by the Customer in respect of the tenure of a Investment Deoosit. "Investment Risk Reserves" means the reserve maintained by the Bank u'-/1...- yl.........l ~ iJ.o ~I "-I Jo.i.:U.,i i;~I ._..b~ ':ii ~ ".;Wl...'i\ )o~ ~\;Al" of the Mudarabah Accounts Holders' Share in the Profit in order to ~1 •.Jl...A.l1 0- "=L.......11_, c'-i.J\11 0- 0.1o-o .s,;;..... .)c. ~L.....ll u">fa. c'-i.J\11 0- "-i.J~1 maintain a certain level of profits and protection against future losses .3-16 .l.i./IJ!iiJ~J •"-i.J~I u'-/1...-yL........\r incurred by the Mudarabah Accounts Holders in accordance with Clause 16.3. "Islamic Shari' ah" means the provisions of Islamic law derived from the "=_,,.;II ti....ll _,l r:ifal J;AJI ,j.o ~\.+Aili ,~\..i ~I ~I r~~I ~"'.+-~'fl ~I" Holy Our'an,Prophetic Tradition "Sunnah", or binding authority of the _,I (A,~ ~I u"J ·~~I Ul\rl 0- •..,#!_,I l.)'l.,iil\.i ~I JI F-4)1'-i .uiw1 _,\ o.;t.1-JI

Page 2 of29

dicta and decisions of the Prophet Mohammed (peace be upon him), ijma, . .ili,ill ~ y!ill ~Li)IJ ..;jii.ll ~ \+h,W...J or "consensus" of the community of Islamic scholars, and the qiyas, or analogical deductions as well as other Islamic law evidence, as may be determined or deduced by the Bank's Fatwa and Islamic Shari'ah Supervisory Board. "Joint Account" means an account opened in the name of two or more ..fol JI ~W... (""'4 cfo yl........ .;I~ "JlJW...ll ..,A.woa.11"

Customers. "Login ID" Such identification number/name used for identifying a "'41.,;,.,:;...I .i.lc. J..w...11 .)c uy.:ill r~I ~pl Y...Jr!.; ~"~~~I Y..J'' Customer when used in conjunction with a PIN. .~I ~_,.:ill Y,.; t'" ~1fo'i4

"Merchant" means any corporate entity, person or other establishment J;l;J ..::.il...l.;JI Jl/J ~l..w.,ill ->ufo. rfo ..;y..I ..._._,..JI~ JI '-;).,UC. I ~ '-;I ~ "J'!"Ull"

supplying goods and/or services who accepts the Card as a mode of . Ajl.J..ill J..~ J,.i u--~ JI ~ ~ fi 'J\..b.,J4

payment or reservation by the Cardholder. "Mudaraba" means a partnership in profit in which one party provides JI ("JWI yf) JWI u-1.; <J:!!.}JI ~I I"~ ~ c4.;'il ._} ~_µ..JI ~ "4.,i.;1...4...ll"

capital ("Rab-al-Maal" or "Mudarabah Investor") and the other party j.JI u-1.; .;t...r....'i ·~J ..:i.;\+-J ..:ifa y..\11 u).JI ~ W:ii ("~.;t.:.....ll .} ~I" provides its expertise, skill and effort in the investment of such capital L;iJ <J:!!J..ll (.»; (u~J u)) clu'i1 ~J.;. ~J .(";.,,._;t.:.....l1 _;,µ.." JI "y.;t.:.....ll") .;fi:WI ("Mudarib" or "Mudarabah Manager"). Profit, if any, is shared between 1.i) .~_,i ~.;t.:.....ll.} ~I~ (u~J LJ!) 4.;JWI o.;l...All L.l \+;!k L;iWI W~l ...,......;ll

the parties as per an agreed common ratio. Unless financial loss (if any) is ·~ y.;t.:.....ll ~J ..liw.11 ..bJ_y!il ~JI·~ JI yj..AJI <.j.lrU .)) ....,.I.; .fa rl not due to the Mudarib's negligence,. Infringement or violation of the . ...:i!JJ terms and conditions of the contract, it shall be borne solely by the Mudarabah investor while the Mudarib will lose his efforts and time spent.

"Mudarabah Accounts" means subject to Clause 16. l(a), the Investment <.ilJ _>.iijill yl........J ) . ...:U..'il ~J yl........ <(I) 1-16 .l.l,J4 rljil'i l t'" ·~ "4.,i.;1...4...ll ..:.l,it-:.."

Deposit Account and the Savings Account, and any other accounts opened .;.,,..;t.:.....ll ~ .)c Wli ..;y..I ..::.i41........

on Mudarabah bases. "Non-Financial Transaction" means any transaction made by the ):jj JI Jl_,.\'I 4u,,.j .)) <.jJy 'iJ .lli,JI t'" J..w...11 IA.ii:.;~ .;I~ "~I .Ji. ~I" Customer with the Bank which does not cause movement of funds or w..:; _,\ 4iJfi) ,4.;.11 •4.;J.>; ~.)..! w..:; ~1.,,... '(u4t......ll) yt.......11.; ('.,,_.;'ii) ~)I .)c affect the balance(s) in the Account(s), whether initiated manually, ~ t....,! U:,fa';I ~~~I uL.~1 J~ 0-- JI .lli,ill IA.),,; .;JI ul_,all U....1.J! .lA./ 4.1=-

automatically, electronically or remotely transmitted to the Bank via .>;.;;JI .J1C- J:,1....)1 y\'I l.iA J,..:.,iJ . .lli,JI t'" ..;y..\'I J,..c.\'I ~I JIJJ (u4t......ll) yt.......14

channels made available by the Bank or transmitted via Internet Banking . J..w...11 LJ--u~ !+ii .)c. l+Jl.t...... ~ .;JIJ ..;J.fil'/1 services relating to the Account(s) and/or other business activities with the Bank. This will include mail message which will be treated as a Customer's Instruction. "Payment" means a transfer of funds by the Bank from a Customer J..w...11 u~ wJ ~.;I.)) J..w...11 yl........ LJ--.fil,JI J..i LJ-- Jl_,.'il J,i_,..:; ~"~~I" Account to a Beneficiary pursuant to Customer's instructions. "Payment Instruction" means banking payments on behalf of a u~I .J-='" U.1-'iJ ~ .;JIJ J..w...11 (.;I=- ~t,µ14 ~~I ul...i.lll ~ "~~I..::.~" Customer which may include, but are not limited to bank cheques, bank ,A.,iSy,11 u)l,/~IJ ~~I u'i~IJ ~~I drafts and telegraphic transfers. "Password" means a secret code consisting of alpha and/or numeric ..::.iL.~1 .)) Jp~ J..t..:Wl ~ rl.i) JlfJ '--'J.>" u-- ufi.. <.iY"' Y..; ~ " .J.J..>o.ll 4...IS"

· values which allows a Customer to access Internet Banking services. .U:,fa';I .J1C-~~I "Phonebanking" means the Service, which is accessed through the ..,.L-W ~ U.'\+JI ~ l+.!J) J~_,ll ~._.:;!I ~~I ~ "Ul+JI ~ '-;i.;-aJI ..:.L..~I" telephone to Cardholders whose accounts are domiciled in the UAE uL._,l....J yt..-11 4.1=- uL._,l.... r:iJi:i! ;J.o.l,JI ~yJI ul.;L.';I.} U\.il........ ~~,,;~I "-i\J..ill providing Account and general information, fund transfer facilities and .U.'\+ll ~ LJ-- .lli,JI ~.Ii ..;y..1 ~__,......... ..::.,L..l:;. .;IJ Jl_,.\'I Ji~ u~J ~~ any other banking services that may be provided by the Bank through the telephone. "PIN" means a personal identification number issued to the J..t.u...1! ~ <.i~IJ 'JIJ..i]I J..W .;Jl......ll ~I ~pl Y,.; ~ "~I ~I )A.;" Cardholder which allows a Customer to access the Bank's computer ul_;-11 o]H.I JI U:,fa';I .)IC-~~I ..::.il...l.;JI J~ 0--~ t-1\:ill jl~I l"LJ;.j .)) J~4 system through Internet Banking, ATMs or other electronic services ~ ~ ~_,...:; Y.J <.ii J,..:.,i .J"J • .lli,ill ~.;JI ..;Y.,.\'I 4iJ.fil';1 ..::.il...l.;JI _,\ .)\11 provided by the Bank, and includes any PIN substituted by the Customer. . J..lU.11 J,.i LJ-- .Jl~I

"Prevailing Exchange Rate" means the spot exchange rate of ..,.JWI JI ..,h--JI u.;-}I _,.,,....; <.j.;_,ill 4ia-JI .u...JI uy.o .JIU"~ ".lJL....11 u~I .>-" the relevant currency in the local or global exchange market (as the case may be).

.(~I ........... )

"Prevailing Exchange Rate of the Bank" means the exchange ~ J.)..} ()la.JIJ ..lliiJI ..;.>! .iiUll 4ia-JI .u...JI uy.o .J"-"' ~ "~I IS~ :iaui1 u~I ->-" rate of the relevant currency in force at the Bank as announced in . ..;J.fil'/1-'.A.i_,. J\/J its branches and/or website. "Profit Calculation Period" means, in relation to a Mudarabah Account, JI ".:i.. JI~~ JI~ 0-6 ~_,.. ;_;s ~.Jt.;,,.,. yl........ .;4 JlLi,i t....,! ~ "C4.;'il ..,.t-:.. i~" a period of one, three, six, nine or twelve calendar months or any other L;il,,;J yt.......11 c:ii .i.lc. J..w...11 ~ W wJ ..;y..I ;.i.. <.ii JI Y-i::i+o 1~ ~ ..,lil JI ~ period as may be required by the Customer at the Account opening date .~I c4.;\'I u--1+-~ ~.;t.:.....ll JI_,.\~ cli) yl...a.I ~.;JI ;.WI ._,AJ • .lli,JI "-;k and approved bv the Bank, It is the period in relation to which profits on

Page 3 of29

the Mudarabah Funds shall be calculated from the realized profits.

"Profit Equalization Reserves" means the reserve of the general pool ti.1.:i!I J..S) rWI ~~_,JI c4) LJ.o .ill,JI ~ ..l;.i.:b..,i ... ~I ..,.l-\,ilo.YI ~ "c.4.;'il J.la.t ~I" maintained by the Bank (prior of the deduction of the Mudarib's Profit yt.........."J )..S...YI wl~~ LJ.o ~ ..s_jj.-~ U;.9~1 .Y.fa. (c4.;"il LJ.o y) ... .4.JI ...........

Share) in order to maintain a certain level of return on investment for the .(c) 3-16 ~ Iii J ~ J ,~I yt.......-1 ,;_,&a. i~lJjJ '-!) ... .:...JI ..:.4t..,..

Mudarabah Accounts Holders and increase the rights of property owners in accordance with Clause 16.J(h) .

"Profit Payment Date" means the date on which the Bank pays the c4.;YI LJ.o '-!.;w...ll yt..,.. ~I.....~ .ill,JI '-:!S ~ <.j~I t:i.;WI ~ "C.4J~\ ~ &;1.:i" Mudarabah Account holder's share of the realized and distributed Profits .'-!.;w...ll w~ yt.......-1 t'" ...;Jc. L;i:WIJ .fil,JI ..sol! ~I ~J ~~ J"J ,4.<:.j_,.JIJ .~I which shall be determined as per the rules applied by the Bank and agreed upon with the Mudarabah Accounts Holders. "Purchase" means any purchasing transaction of goods or obtaining Ji\i.JI JI \+Ll "-!1..l..;11 J..~ e;\:Y wl..~ ~ J_,......,.JI JI t:>l....:..i ~1~ ~~I~ "Jl,;-!JI" services being paid by a Cardholder by the use of a any Card. ."-!U..,, ~I r1.i.;..:;....4 l+;Jc. "Safety Deposit Box" means the service offered by the Bank to existing ~~~I LJ,!l..\.LWI ~ u~I i.,......JL:! ._;JI l.~I ~ "U-~I tl.l:f'!l JJ.l.l..o" Customers whereby a Customer can store valuable physical items and ."-:!.l! :U..l ~.; wy.-...114-1..1;.i.:b..,i .lJii.. L).!.lU....; wl~J l.:ii ~t.. ~~I tl:Y! J,.L.:i.Jl

documents in locked boxes maintained in a secure area of the Bank. "Savings Account" means an account, which is based on Mudarabah and <.ii~ ~I 1:1)1 LJ.o '-:!S ci)I ~J •'-!.;w...ll ~ ~ rfa. (it..,.~ 11_,Hijill ..,.t.-." its profit shall be calculated based on the profit earned on any balance .(.ill,JI t'"....;Jc. ,jU.YI f'i W ti!J) _,,.....)1.1....ji..} ~~I ~"JI .>.o...11 ,y. :yj! _,,......)

maintained above the minimum threshold or average threshold (as may be agreed upon with the Bank). "Schedule of Fees": means the table announced in the Bank's branches ~ <.j~IJ ..F'JfoJ'il .......S_,... J1fJ .ill,JI tJ.) .} uJ.....11 J~I ~ :"r_,.._;l\ J.J~" and/or its website that includes commissions, fees, deductions, deductible ~~JI .y._;:; JI iJ.o ~.;JI LI,i_;l .......... llJ ,..:,~I ,..:,~Ua&l..YI 'r_,..)1 ,..:,y_,.....J1

charges and expenses that are deducted from, imposed or charged to the Jiu.. JI r~"ilJ ..6Jy!.ll •*1 ti!J A....li....11 ~y.-...11 ..:.L...l;JI Jiti. ~ ~1~'-j1 ~JI yl......JI

Account or due to the Bank for the banking services provided in <.i~ .li ..;JIJ , ~ ~~.::.it..~ JI •~,,,.,.. :i.,s ~ wl..~ (':!.li:i JI .::..41......JI J.iLl:; J & accordance with these Terms and Conditions or for opening and operating LJ.o Ji"JI ~ U;~ J,iS ~ J,.\.LWI )..6~! ~ Jii:i....J1 J.i.i..:ill <.iM y.'i ~ LJ.o t+J.,l-.j Accounts or providing specific banking services or personal banking ~ uy.-...11 ..sol! ..:.41......JI LJ.o <.j"i WU ~I I~! J.i.i..:il4 ~l.i J,.L.:i.JI .la.;J .J.i.i..:ill ~\.ii t:i.;w

services, as may be amended from time to time by addressing at least a w~ t'" .y. )-•:i:! Y \...i ~ I~ J . i.l..11 .ill:; ~ wl..~I LJ.o !:y&;..... JI 6 .;fi.WI i.l..11

two-month notice to the Customer prior of the effective date of such r_,..)1 JJ~ .ll_,....!... ufo Y .li w;,fa'i' ~ ~y.-...11 ..:.L...l;J1 r_,...J u! .<.jY,.;....11 wy.-...11

amendment. The Customer shall be deemed to have accepted such J.i.i..:il ~ wl..~I LJ.o \A_;,it. ~ ..;,..hi: t.. l+;lc. ..;,..hi:~,~ "i~ .ili,.}I l+.l ~.fa. .liJ

amendment if he continued in opening any accounts with the Bank or .r_,..)1

benefiting from such services after this period. This shall be done subject always to the Central Bank' s regulations. The Internet Banking fees may not be included in the Schedule of Fees and the Bank may designate another schedule for the same but they shall be subject to the same rules applied on other services concerning the amendment of the charges. "Scheme" means the Card payment scheme operated by Mastercard, wW,. ~I JI ~)5. fal.. 1~)5. I~~ r.fo ... ~, wl.ilJ..;!4 ~I ~\j..)i ~ "~U.;rll" Visacard or other similar entities and supported by UAE Switch, GCC . ..sY.I JJ~ <.ii JI ~I uJw.ll ~ JJ~ JI 6.l.oo..'.i...11 ~y.ll wl_;l..'il .l!J~.} ..sY.I "+!Llw Switch or any other countries Switch. "Service" has the meaning ascribed to that term in the Clause 18, 19 and .20 J 19 • 18 ~ _,li.]1 .} ~I ~I WSJI •*1 u~ ".l....li..1\ 11

20.

"Service Fee" means, in respect of these Terms and Conditions, the . J,.L.:i.JI LJ.o ~~I ~I r_,...J 'r~"i1J..6Jy!.ll o'.i+.! .,;W,i l..;! ~ 11.l....li..ll ~I" service fees payable to the Bank by the Customer. "SMS PIN" means the identification number issued to the Customer, .J ~ <.i~IJ J,.\.LWI c)) yl...-ll j.)1 ~ "i~I ~I Jll....r.)1 .I...~ ~I jAJ'' which allows a Customer to utilize the SMS Service. .O~l~IJ;L..)l~rl .i.;..:;....4

"Software" means a set of written programs, procedures or rules 4-/ U.,U.;....11 wl.lll.....JIJ ~fo...11 .le.l_,ill JI wl~ly..'il JI ~1.;:JI ~~ ~ 11..:.~.;rll" and associated documentation relating to the operation of a computer . .Y~r~~~1J system. "Statement of Account": means the periodic statement sent to the f'i JI .l:!.;:JI ..:;;).. ,y. J,.LLWI csl! ...JL...j.,. .ill,JI r.Jio ... ~1 <.i.JJ.l!I ~' ~ :"..,.t.-. ..J..!.S 11

Customer by the Bank via mail or collected directly by the Customer or :y.;:JI .)) ...JI..._;},> .ili,.}I rfa. <.j~I ..F'JfoJI ~I JI J,.\.LWI J,iS LJ.o i~4-o ...;Jc. J_,......,.JI

the electronic statement dispatched by the Bank to Customer's e-mail <.i~I ~I y. JI J,.LLWI 141•>;1 ._;JI ifall U'L..I ~ .ill,JI ..sol! J,.L.:i.Jl ~I ..F'JfoJ'il

registered with the Bank based on his selective period or it is the ~lli .Y..JL:! <.j~I J"J 1Wlfa'il ~ A.,sy.-...11 wl..~I J~ LJ.o J,.L.:i.JI ...;Jc. J..........J statement obtained by the Customer via Internet Banking, showing ~I F' wL;l.c. ~ .; 1-.i ·~ • fo ~ yl......JI ~ ..::.,iy.-1 .;JI ~I ..:,)L.L.....11 particulars of the Financial Transactions conducted under the Account W4)1 ,W:,fa'i' ~ :i.,iiy.-...11 wl..~I J~ LJ.o ~ .;JI w)l,ip:i!IJ ~I w~_,i~ during a certain period, including debits connected to various payments .~ y.-...11 .::..l..~I LJ.o lA _;,it. J ••~I J;L.. )1 ~ •..,i y.-...11

and transfers made through the Internet Banking services, phone Banking, SMS Service and other banking services. "Supplementary Nominee" means a person nominated by a Cardholder ..<l ~.)"-'"\.hi )::..-'i .._.lh;JI J,.b. ~ ~ <.jl ~"'+>.;ill ol\lo,JI J..la.11

to be issued with a supplementary Card . "SWIFT" means Society for Worldwide Interbank Financial .::..~ r.li:i y~ ~ <./'J ~_,l;ll U:l! ~WI ~WI wYl.....:iYI .........,. ~ "..:.iow"

Page 4 of29

Telecommunications, a computer network which provides Interbank . ..,.Jl.c. ._:;t.J..j u-lc. ~_,;,JI U!! w'Jt.-:i'JI

communication facilities worldwide. "TAKHARUJ" means the sale of the Mudarabah Account holder's ~\.c._,ll_,) ~) .• :. •. JI ~1.c._, wl~~_,....} Wl..!ill ~ ~.Jw..JI y~ ..,.,....1..... &! ~ "1'£.J\.a,j,JI" common share in the assets of Mudarabah pool (and the general pool), ..,.,....1..... ~ J-..,, L._, 1\Afa.J '.JW:...'JI _).~ ..,.i..y:;....1_, c 4}il J.a.. ..,.i..y:;....1,_)_, (rWI Profit Equalization Reserves, investment risk reserves and others, and the .~.J~I ~U.. _y. ~.J~I .lie. ~.Jw..JI yl.=. amount obtained by the Mudarabah Account holder shall be the return of Takharui. "TPIN" means a telephone identification number issued to the Customer J..w.JJ ~ .;.lll_, '-i\..b;ll J..W yl.....o.ll ..,..,1+11 <....i:iyLill J.-.J ~ "~I Uvlll J.o.J'' which allows a Customer to access Phone-banking and other related . .ili,JI ~._;JI 4.1...JI wl~ LSY.'il wl..A.11_, u..1+11 ~~_,.....JI WL.A.11.,J! J~4 services provided by the Bank. "UAE" means the United Arab Emirates. _o.a.WI ~_;a.ll wl.JL.')1 1-'..l_,~ · • "i~I ~.;a.II .:.l.;L.)'I"

"User" means one or more individuals, authorized by the Customer _,I ...J .JJ.>- WS ~ ,.J,i .;.lll_, J..w..JI J,d LJ.o !...:.. _,Lo fol _,I 1~1_, t...,.,;...:, ~ "f~I"

who is/are assigned a Password, PIN and User Identification issued by ~~_,.....JI ul..All .,l! J p..ill .ili,JI (.:F- .J~l...o r~ U,yLi Y.J _,I~ U,yLi Y.J the Bank to access Internet Banking. .W.fa')11 "User Identification" means the Customer's Identification number ~\:UI ~ uyU!I u.:..1_;<:.'J '-! .m,.i1 ~ .;.lll J..w..Jt U,yLi J.-.J ~ "f~I ~ J.o.J'' advised by the Bank to the Customer for the purposes of identification .W.fa')11 ~~_,.....JI WL.A.11 rl~I

within Internet Banking. "Weightings" means weightings or weighs on which the Mudarabah ..:.41.=. yb...-1 ~ ejJ_iJ (+....L..I u-lc. ,.J,i ._;ll ulj_,'JI _,I u4jill ~ ".:.~~I" Accounts Holders' Share in the Profit is distributed among the Mudarabah .(3-16 .ll,JI ,_} ~J,U GS_,) ~.Jw..JI <..'.J41.=. yb.....\ U!! c_4.J'il LJ.o ~.Jw..JI Accounts Holders (as defined in Clause 16.3). 1.2 Interpretation ~I 2-1 Unless the context requires otherwise, the following rules shall apply: :;.,µl:ill .le.ljlll .;y.ij .~---~~I ..:;t,i.. yl.\.:i: r1 L.

(a) Where two or more persons constitute the expression the wl~I ~ fa ...;~ ,_;s\ _,I ~ ~ " J,.\.LWI" i.J~ W.lS lj) (I) "Customer", all covenants, agreements, undertakings, r~'il LJ.o lAfa.J .J.._,y!.11_, .:iwl....:..JI_, c:.\.J..IY.:,'JI_, c:.L.lj:il'JI_, .:.\,:iW'JI_, stipulations, obligations, conditions and other provisions .J.._,y!.11 .~ '-:-';o->"! va~'i1 cl.l_,\ ..:.41_,_,....._, r~'i1_, .J.._,y!.11 .~ ,_} hereof and their liability herein shall be deemed to be ~JS~ o:i.iw_, ~jl. (+;I_, va~'i1 cl.l_,I <.r ..:..J.i... (+;\ u-lc. r~'i1_, made by and be binding and applicable respectively on ~uw1 _,I;_, ~1 ~1 .,Jc. o:i.sw_, ~jl. ufo w; u.-l..4il1_, Jits:il4 them jointly and each of them severally and shall also be .u.-t.:..:JI_, Jits;14 ~ JSJ ~\:ill r.i JjU"WI _,\/ J binding on and applicable to his personal representatives, successors and/or assigns jointly and severally.

(b) Reference to any person including the Customer, the Bank va~I .;I _,I/ J .ili,JI _,lj J J..w..JI ~j ..} l../ ~ .;I .,.]) o .JL:.11 J,...:u (Y) and/or any other persons and/or legal entities shall include r.i JjU"WI _,\j J ~~I _,\j J ~I LJ.;UI ¥ _,.i\i c:.t:.;. _,\j J LJ:yol the personal representatives, successors and/or assigns of .~I ~ J,d LJ.o r.i c__,......ll such person.

(c) Reference to any person shall include any corporation, ~_,I~ _,I '£1_)0 _,I~_;.. _,I '-S_)O ~\ ~.;I.,.]) o.JL:.11 J,...:u k) firm, partnership, society, association, statutory body and .~\ _,\ ~ w.ts ~1_,.. ,.<..Jts_, _,I ¥J-iti agency, whether local or foreign.

(d) The clauses and other headings herein are for ease of ..bi5 o .JL:.11-'..! _,...., U.:.. y.J ._,. r~ 'ii_, .J.._,_;;JI .~ ,_} <SY. 'JI LJ:Ju..ll_, ~_,;,JI 0) ( ~) reference only and shall not affect the interpretation of .~ .J.._)O ..,1 ~ u-lc. ;:;, ,y_, any provision hereof.

(e) Reference to a statutory provision includes reference to ~ ~t..:..) _,I _>.1:jA.j _,I~ .;I.,]) o) . .:.11._,..;_,.;li (.)4i .;I_,]) i.JL:.11 J,...:u ( .... ) any modification, consolidation or re-enactment of it for _,I ¥_,.ii.ill wl.i:u.......11 ~ .,.]) ~1...:..14 ._..;...JI wi.,JI ..} f:i,t\j ufa. .;.lll_, the time being in force, and all statutory instruments or . ...i m_, oyl.....o.ll ->-1_,'i1 orders made pursuant to it.

(f) Words importing the singular meaning shall where the ~ W w_, ·~ u&JI_, ~I ~ ~_µ1 .,.]) ~ ._;ll u~I J,...:u (J) context so requires include the plural and vice-versa. .~1..:;y..

(g) Words importing any gender shall include all genders. .y.YI ~I ~I ~I .,]) ~ ~I w~I J,...:u (j) (h) Where a word or phrase is defined, its other grammatical ~ ~ LSY.'il "'-,!.le.ijlll &-..Jl ufa. ...;~ '~.J"-" oj~ _,I WS ~I W.lS lj) (c)

forms have a corresponding meaning. ~'1...

(i) References to "month" shall mean references to a .<j~~ _,,....!. .,]) .. .J'v:.11 "__,..:." .,]) .. _;1..:.11 ..,..;-:; (.l..) Gregorian month.

B. ACCOUNTS i:.4\....QJ\ -~ 2. Openin2 of Account ~I~ -2 2.1 The Bank may open Mudarabah Accounts for the Customer, and ..} r:iLl' J..w..JJ C;.J4- t,1.=. ~ 01_, • J..w.JJ ~.Jt...:.... ..:.41.=. c:iY ul ..ilii1l J~ 1-2

may open Current Account for the resident Customer in the UAE .;YH .ll w m_, "~" ~ .;.JS__,...ll u_,......JI <....i:iyLil Iii_,) .. ~, ~yJI ..:.1_;t..1 1 (in accordance to the Central Bank's definition of the word u_,......JI .wo.;I_, o.a.WI ~yJI ul.JL.11 U,.Ul_,i,i Wb rlj:il'JI t:" (Y.Y Ui_, 0--~ "Resident" as may from time to time be amended) an subject .~':ll...,.11l.,iy!JI1.s~4--J r~I t:" L>'-.J~ 'i L.i .;jS__,...ll always to the laws of the UAE and the Central Bank's regulations without any contradiction with the provisions and principles of the Islamic Shari'ah.

Page 5 of29

2.2

2.3

2.4

2.5

3. 3.1

3.2

3.3

The Customer shal I duly complete and sign (or otherwise confirm or accept) the Account Opening Application and submit all documents as are required pursuant to the opening of the Account, following which the Account may be opened su~ject to fulfillment of such conditions as determined by the Bank from time to time and shall be agreed upon with the Customer. The Bank may either accept or reject the Customer's application at its sole discretion without giving any reasons therefore in this respect. In case of acceptance, the Bank shall sign on the account opening application for approval. An Individual Customer may open an Account in its own name or jointly with other Individual Customers. The Bank may upon the Customer's request, and subject to the Bank's discretion and any applicable minimum or average balance requirements or service fees, open additional accounts under the Customer's name. Unless agreed otherwise, each account shall be deemed as being independent of the other Accounts and such Accounts shall be governed by these Terms and Conditions and shall collectively be referred to herein by the term "Account"

In case the Customer closes the account and does not receive the amount of the credit balance in the account or the amount due at the time of the closure, the Bank shall serve a notice to the Customer to his address provided to the Bank to be present in the Bank to receive such amount. If the Customer doesn't receive the said amount within one calendar month from the date of such notice, the Bank shall be authorized to issue a payment order with an amount equivalent to the credit balance less (i) the payment order issue fee, and (ii) the costs of the registered mail, and to dispatch the payment order by the registered mail to the Customer's last known mailing address as provided by the Customer to the Bank. .If the credit balance is not sufficient to cover the said expenses; it will be transferred to the charity fund of the Bank. If later on the Customer requests such amount, it will be paid to him from the charity fund of the Bank if such fund maintains a sufficient balance; otherwise, it will be paid by the Bank within 5 (Five) Banking Days.

Deposits and Withdrawals The Bank shall accept deposits from the Customer in cash, cheques, bank transfer or by any of the customary banking practices. Deposits by third parties into the Customer's account may be accepted without any responsibility to the Bank, unless the Bank neglects, infringes or otherwise violates these Terms and Conditions. The Bank may supply chequebooks, payment instruments and related materials to the Customer in accordance with these Terms and Conditions. Subject to these Terms and Conditions, drawings from each type of Account can be made by the Customer or by any Authorised Person by using any of the modes made available by the Bank, including but not limited to using the Card, withdrawal slips, cheques, standing instructions, pay orders or electronic instructions, through the channels made available by the Bank, including but not limited to point of sale, branches, Internet Banking, ATMs, mobile banking, Phone-banking or by such other modes or channels as shall be made available by the Bank from time to time subiect to: (a) the specific features, restrictions, terms and conditions

annlicable to the relevant Account; and (b) the Bank's maximum daily withdrawal limit

permitted by the Bank and fees or charges for the relevant Account, shall be as specified in the Schedule

( .U ~ _,I ·~l:i ..!!Jj 1.ic. _,I) yt...:..11 e:ii y.U. .,.Jc. '1 _,..,I t} _,:'11_, •J...i J..t..:WI r fo. ~ yt........ll e:ii ~ ..!ll:i ~.J yt........ll e:ii ..::..l,i.\.k.:W t.i!_, :l.i)l....JI ..::..1~1 ~ ,.,_,;:;_, . J..t..:Wl ~ l+,;b ;jU'l'::il f.y.J y.'1 ..:..§_, lJ.- ..ili,JI IA..u..,i .;JI J._,y!ill ¥U/ r1Jl!'::il .Lb::.) 0.J:J.i .ifa...ll •.J~ Ji.J .-.........i.J:l wl _,\ yt........ll cl'; J.,t..:i..JI y.U. J,ii; 01 ~.J e:ii y.U. .,.Jc. &,JI~>} wl ~ .-.i).i J_,.,.AJI J... .).J .ua~I l,l,, .) ul.)j.M' ~I

. .J~yt........ll

_,I .i;-)l ...,.;.i'::il ~ J....:;:; ..::..416J.. ~I_, &,JI..!~ :;1.c.1.>- ~.J J.,t..:WI y.U..).:. •U.. . J.,t..:i..JI ,..,.4 ~t...:..) ..::..4t...... ~ .tll;1l ~ .-.i].i •o:iil.l .t..l.O. ..!>!"I_,\ .i;-)1 .l....ji.. LJ<:. ~fa..;. ..::..4t.......J1 .,l,, w.. yt...... JS 0J.i ,..!ll:i u:iu. ..,.!.:. ;_;U'l'::il ,:.y rJ 1..._, J._,y!ill o,l,,.) ~ l+;J) .J~.J r!S,..\rl_, ..l._,y!ill •:i+.\ u4t........ll o,l,, ~.J _p.'11

."yt........ll" •).1s.; ris,..";11_,

~.JI yt........ll.) .)ljWI .i,-)1 ~ -....L:i ('.ic. .J 1yt........ll J.,t..:i..JI ;j~) J....) &,JI""" .i.Jj .;}JI .-.il_,lc ..,J.:. &,Ji ·~ wl ~ .-.i).i 1,j~)ll .lie. ~.;:,Ji '.Jl.ki.)11 lJ.- .l:>.l.J ~ J:lU. ~ii; rJ l~J.i .~I ~&,JI .,.I) ..!_,.;-JI i.J.J.fal )~) ('Y".J (l) <l.l.. t...,,.......;... .i.....jWI ~4 e:i.i .>-I .JI~!-/ '::iY.,.. 0~ ..ili,Jt ;J,U •.l.Jj J,ic. y.I .,.I) ~I ..yy..14 e:i~I .>41 Jl.....J!.J•~l .>,iy.ll ~ (2) .J ~~I .>-I •'-':l!\5.:i.11 ..!ll:i ~ ~ '::i J.,t..:WI yt-...) _;!jWI .i,-)1 01S. lj).i .~ J.,t..:i..JI .J ~ .-.i).i ..!lJj ~ J.,t..:WI""" -,.JU.. 1~!.J .&,JI i.;~ ul~I yt...... u-1! JY":l ~I 0\.i

.~y..o.o rl,1 ~ •.i.. J:iu. .J ~1 &,JI e:i.i '::i!.J .i;-.J '-! j5. 0! ..,..w11.:i. w..

(,fl J:lU. LJ.- .JI .)y..o.o J.i_,.:>J .JI ..::..lS,i..li ~-"""'.JI l.il.l J.,t..:i..Jt LJ.- ul.c.1.l,!'/I &,JI JAi J.,t..:i..JI ..::..4t.......) ..):I0.!1 lJ.- ul.c.1..y)ll J~ ~.J .i.ll:i..JI ~~I ..::..1.....JL...ll LJ...1..Jy!ill •:i+.\ ~.J ~_,I .i..:; ~ ~ rJ L. ,&,JI ;j'Jl.c. ..,J.:. ~.J_;..... ~I w.J.:.i

.&,JI J.ii LJ.- r!S,..\rl.J

2-2

3-2

4-2

5-2

-3 1-3

.l. .Jy!ill •:i+.\ t:ii .J :U~I ..::..l.l ~l_,..11_, e:i.i ..::..1.i:..... .J ..::..~ y1.i.:.i J.,t..:i..JI ->;!JY ..m,Jl ~ 2·3 .ris,.. \'1.J

w.. ..::..4.,,.,..... ~l.,p,.) uafa ~ .;'i .JI J..w..Jl ~ .,.ts.a.".'1.J J..Jy:.!1.~ r1Jl!'JI t" 3-3 0.J:J.i.J ..!!Jj.) I../ &,JI IA__,! .>J .;JI j.)..11 LJ.- ~.). :l.,il rl.lO..J....4 ..::..4t.......J1 lJ.- t.J-i JS ..::..L.;l.:ill JI ~I .>-I.JI JI WI.ill uL.,1l .. .:lll .JI ..:..~I JI ~I r-1u _,I :UU:.,ill .Y-""'-

~I J.w .Y-""'- W.J:J.i.J ..!lJj .) I../ &,JI IA J"1 .;JI uly:all J:iu. lJA ..!ll.l .J ~h.;:ISJ)'I ..::..L...i.:...JI _,I _,]'11 ul.;-JI oj+:;oo.I _,1 .;.,;,fa)ll JI'- .l..;5~1 ..::..L..i>.ll _,I t.J_;&.11 .Jl .Jl .;.iWI ....t.."\+Jl '3:1.)o LJ<:. ~~1 uL..i>.ll .Jl i~I ~I J:,1....)1 JI'- ~~I

:.}.! L. ·~I.>-~ y. ':J ..:..§_, lJ.- ..ili,JI IA _;S.>J i.;y.1..::..ly.i _,1 J:,l.....J ~4

•.Jp.1 .JI ~I ('Y".J.J ..ili,JI J.;i LJ.- """ c,........11 ~'::ii ..,..~1 ...,_..JI .lo. (Y) .('Y")I J_,~.) .li>...o y. W t:ii.J ..,.i....JI yt........ll ua_,.-.i..!

Page 6 of29

of Fees. 3.4 No amounts shall be credited to the Customer's Account until c,>-ll _, • ,-...t:L. f ii; L.. _,I I~ ~I ~I rl.4i ~ J..t..:Wi yl....:.. _; ~ ~\ ~ A! wJ 4-3

the Bank has received the amount in cash or its equivalent. '}_, J..t..:WI c;ll..o.l J:..-:i J,iS_, ~ u~ ..U)i J.i..-.:ill .l:Ji ~L.. !l1J_,i ~I J_,,ii Upon accepting negotiable instruments under realization, the _,\ ~ ,)) L..;.IJ ..!I.I~ lfo. ,..I L. JIJ}il ..ill:; y J:..-:i ('~ ·~ ~_,.;..... ~\ J.....:l,i Bank shall act as the Customer's collecting agent and assumes .,.ts.:..\'l_,..b_,y:.11.:..J ..:iilU.... _,I.~ no responsibility for realization of such deposits unless the same is due to the Bank's negligence, infringement or otherwise violation of these Terms and Conditions.

3.5 The Bank may convert all foreign currency deposits or transfers u~I Y'""' ~_,..,.,~I,)) ~':II u....Jli w:ll.;p:i _,I wl.::.1-'.l) ~\ J.ip:; ~ J.J'l'o:I 5-3 to the Account at the Prevailing Exchange Rate for such .J.i_,,..:ill _,\ t 1-'.l';il t3jw.} u....11 ..ill:lJ .lil. .... H currency at the deposit or transfer date.

3.6 The Bank shall have the right to freeze or suspend operation of ~I_, wl.::.1-'.l';il tf-.1 .;I~ v'>i.J.J y~I ~ J;W _,I~.} ..;.Ji ~I~ 6-3 the Account and to refuse all or some of the deposits, credits .:,.,. &> '14 J::ill.J ;JI.:.,. .} J..t..:WI (Jl.5. I~) .._... u4_,.....J1_, y~I ~ .J ,)) l.iw....11 and withdrawals if the Customer is in breach of any of these .;I ~Jl...:..:i.. _,I ........_Ir. ~I ,)) > yi...... wl...,il..:i ~\ u.ilS ( 1) I~) ,;I ,.ts.:.. \ii_, ..b ,;y:.11 Terms and Conditions or if (i) any instructions given to the .li .;,jli ~I ~I I~) (2) _,1 ~I ".l!;..;.,. (J1...Jl ru_, _,I ~ ~ ru.,, ;J_,;A.. .)#

Bank are ambiguous, conflicting or not acceptable as per agreed J::ill.! ..,1 Y-""" u.J.l./.; ..!I.I~.; L.i) w'.ll..t.u :l;I.; ~_,.;l'i ,.~ .,,1 Jljli..t ..,1 ~ wfa. upon or announced with the Bank; (ii) if the Bank suspects that .,,1 wl...,il..:i ~I ~I yll. I~) (3) .,,1 (Jl_,..\11 ~ ~ l4 'lfiyJI u~I ~1,,,4 there may be any fraud or illegality in any transactions ~,..i_, J..t..:Wi_, ~ (J:!l.,,,.WI 0.,,.........i1_, ~I ~.; ~! wl~ _,I wL._,J..... (including, without limitation any breach of the Central Bank L>~l ~ ~.,,S,.. ~ :l;I _,\ 'lfiyJI u~I J.i......11.l) (4) _,1 !+-:!~ J,.t..:WI

I regulations relating to money laundering); or (iii) if the Bank .~rl,iill..::.il...,il..:i requires any further instructions, information or documentation, in form and content satisfactory to the Bank but the Customer has failed to provide the same or (iv) if such instruction is

i issued by the Central Bank or any other competent authority. 3.7 The Bank shall be entitled, in its sole discretion, to refuse any ~'I.ill t4JI .l,l.i:..:l .;I/_, tl-l:IJ _,I J:..-:i il~I 'ii -l_;;..,ll •.;li>- ~.J ,_,;.:.J.):I (JI~ .j.:..; 7-3

instrument or deposit and/or limit the amount permitted to be .~'Jui_, u-._, ui_, 'ii.}~ .,fi. <;l _,I ..::..1.::.t~! :l;l ibl.::.) _,I;_, ..,.,,1-'.l! deposited and/or return any deposit or any part thereof at any time and from time to time.

3.8 The Bank should accept the Customer's instruction allowing a third ~ w~I · Ji .'JI~ ..:Ji:; u~ ;'i "~I J..t..:WI wt...J...:i J_,,ii c!llill .)c. . Vo _,.. • . "' ~ - . . 8-3 party to withdraw funds from the Account, but only if such J..t..:WI ,.if.; wl ..b~ .)c._, ~I ".l! ;J_,;l. ~ ~_, w~I ..ill:; u.ilS l.l) .bi! instructions are in a form acceptable to the Bank and on the _,i. w; ,..:,~I ..ill:;~ 4:fi.l .i...i J,.j:; .li ~1 "-;WJI Jy.:..\11 ~ (.F ~I~_,..:;,, condition that the Customer shall indemnify the Bank for all .rts.:..\'l_,..b,;y:.!I .:,.,. .} ~I..>"',,...... actual damages that may be sustained by the Bank as a result of executing such instructions, as herein provided or otherwise as reauired by the Bank.

4. Collections and Remittances J;.p.:\!1_,~1 ~ -4 4.1 Bank cheques and negotiable instruments drawn to the order of f.i,1..,:;JI_, J..t..:WI ..>-'J ~_,......JI J_,1.llll UiuJI A.,i) . .;-'l)I Jl.;_,':/I_, ~~I .:.,~I J,w 1-4

the Customer and deposited (by such mode as shall be made .)c. ~I t" ~,..IL. J:..-:i ~.# y~I.} (~11..\.).J:l ~I ~_,14) \+c-1-'.l) available by the Bank) in the Account shall be accepted as ..::.il.;L.';il _; U.WI ~JL..';il ~_,;,JI .; A.,i) ... JI ~~I uly:.~ m_, ..!I.I.) u::ill. collection items, unless agreed otherwise by the Bank and in ~_,.........Li~\ wUL....;. A.,il _,I w'JlyJI _,\ w~I ,_,;.:.J J.} ..;.JI~_, .>.la.'.WI ~yJI accordance with the banking practices prevailing at Islamic U.-... .Ji;..; ~,,U. .Ji;. ..lfa. ~IF.} ..;...l4 ~I~_,.~ u)= ..,1 ->"\'

' banks operating in the UAE. The Bank has the right to reject f'~ .lJl:.. .} ~ _,.;..... :l;I J....,:; u.J.l./ yl....:.. 'ii &> :ul..JI ~I r,,.,..; ,)) l.iW.. )'4 cheques, drafts or any other securities drawn to the order of a ..b,;y:.11 •:..J ..:ii.lL>.... .;I•~_,\ ~I 'I.a;,,)) L..;.1.; ..!I.I~ lfo. ,..IL. j_tl,JI ..ill:; J:..-:i third party. The Bank maintains the right to debit any Account .,.ts.:..\11_, with any unpaid and non-collected items in addition to the Bank's charges, without assuming any responsibility in case of non-collection of such items, unless the same is due to the Bank's negligence, infringement or otherwise violation of these Terms and Conditions.

4.2 Drawings against cheques under collection shall only be ~_, . .:..~1 ...ill:ll ..,wi1 J;...-:lll -la./ '1! J.i..-,:ill .l;!i w\S,;JI J;u.. ..::.4_,......!4 ~ 'i 2-4 allowed after their actual realization. The Bank shall have the <;I .,,1 ~ ~jill wlS 1.lJ wl...,il..:i .;I~ JI~ ..,1 .)c. ~l......JI ._,;.:..t.;.; ..;.JI ~I right to refuse to honor any cheque, instrument or instruction if y~I.} i.)lji.JI Jl_,..\11 wilS I~! _,I ~I ".ll Jfo .Ji;.~ ~_,I~ _,1 .l:Ji the signature thereon or any entry, alteration or endorsement .~.J#-thereon is not acceptable to the Bank or ifthe funds available in the Account are insufficient.

4.3 The Bank shall pay the actual amount of telex/SWIFT transfers ~1 ~~I w~l/w'ilyJI JI w&,,i,,.. /<)~I J.iplll y...... ..,wi1 F.I ~I ~ 3-4 or the bank drafts/cheques received in favour of the Customer _,Ii,.;.,. ula-JI w'i_,....11.; ~~I ('.Y"')l/Jy..\11 F -la./ J..w..ll ~ ~ after deducting the announced banking fees/charges and .~11..\.i.A~I commissions incurred by the Bank.

4,4 In the event the Bank agrees to accept bills, cheques, drafts or .)c. ~_,......JI -.:..1.ll...JI .,,1 w'ilp-11 _,1 w~I .,,1 w~~I J_,,.i ,.,,Jc. ~I mi_,.. ;JI.:...; 4-4 instruments drawn on banks outside the UAE (the "Foreign •J.i..-.:ili _,I '--ti.JI ifa_;OJ ("~\ii .::.1.l.i....11") >.la.'.i.JI ~yo.II wl.)l..';il [JL>. ~I Instruments") for clearing or collection, the Customer :,..l,i 1.. .)c. .l._,fo .JF. _, .. w;:u J;l'i .JF. ~ ~1.J:J_,,;.; J..t..:W1 wl-9

Page 7 of29

I

4.5

4.6

4.7

4.8

irrevocably and unconditionally acknowledges and agrees as follows: (a) the clearing or collection of Foreign Instruments is 1

dependent upon the laws and practices of the country or state in which the drawee bank is located;

(b) the Bank may accept Foreign Instruments for clearing or collection at its absolute discretion and solely as a facility to the Customer at its request from time to time. The Bank reserves the right to refuse any Foreign Instrument at its . discretion or to return any Foreign Instruments at any time;

(c) the Bank assumes no responsibility for the realization of any Foreign Instrument deposited with it or for the value given by a foreign bank or for any mail or communication delays, loss of mail or courier, operating errors, clearing system delays or losses or for any charge, expense or loss, unless the same is due to the Bank's negligence, infringement or otherwise violation of these Terms and Conditions; and

(d) In certain countries, the laws and/or regulations related to clearing of cheques may be with recourse and, even when funds have been made available, the drawee bank may return the cheque or recall the paid up funds subsequently.

The Bank shall credit all the incoming remittances and negotiable instruments of the Customer into the Accounts in the currency of such Accounts unless the Bank receives contrary instructions from the Customer. The deposit shall be at the Bank's exchange rate prevailing on the same day of deposit. The Bank shall have the right to reject to pay for any draft or transfer if the name of the beneficiary and the Account number does not match the Bank's record or for any other reason. All the transfers affected by the Bank according to the Customer's instructions or otherwise undertaken by the Customer shall be at the Customer's expense and responsibility, and the Bank shall not be responsible if the amounts credited to the side of the credit balance in the Customer's accounts are lower than required due to the charges or decline in value, and the Bank shall not be , responsible if the Customer was unable to avail other funds on account of any restrictions issued by the concerned authorities. The Bank and it correspondents, in cases other than the negligence, infringement or otherwise violation of these Terms and Conditions, shall not liable for the consequences of any irregularity, delay, mistake, telegraphic error, omission or misinterpretation that may arise, and from and against any loss, which may be incurred through its correspondents failing properly . . . ' . .. to 1dent1fy the persons named m the mstruct10ns or retathng the !

funds, should the Bank or its correspondents deem such retention I expedient, pending confirmation of the identity of any person or of the above instruction by a letter or otherwise. •

4.9 In the event that all or any of the transfers is unpaid and refunded to the Bank, the Customer shall only be entitled to claim the value thereof at the prevailing buying rate of the day when the refund takes place. The refund shall not be effected until the Bank has received definite advice from its correspondents that the funds are unpaid and that the original instructions have been cancelled.

4.10 The Customer may be required to complete forms provided by the Central Bank when depositing foreign instruments drawn in certain countries or in certain currencies.

5. Statements 5.1 The Bank shall periodically provide to the Customer statements of

account by post or electronic mail at the Customer's last known

.il,JI uly:.IJ ~lji ....k .w...:i ~';;I .;,l~I J;.....,..:; JI ~\Lll wl (I) !~ y~I ..ili,JI 4,;t iio ..,:;11 .ti J.ill JI

~ ;jl.b.JI •.JL;;.. iJiJ J.i...=.:ill JI ~I.WI ~':ii wl~I J_,,.i ..iliil} ~ (Y) ,_} &J4 ..ili;]I ~J .Y..,'J u§J t;.. .._,J.1, ....k <-\.;,.J !.>'-""" J..1...:i.JI .J_,...I uiJ .;I,_} ~I .;,l.l.l...o ~I •~tel JI i.>"'Wl •.Jt.;;.. 0!J ~I .l.l.... .;I ~.J

!wll}:ilt;..

i.>"'~J\4:1.iltJ_,...~l.l.l....<;lJ;.....,..:;i.>"'~~JY....~l..ili;Jl~':i (\::) _,\ .i.;_r.ill ~ ..} _;:;..\:; .;I i.>"'~ _,\ ~I cli,i .;I t.~ ..,:;11 ...:i4 J J_ibll l..lO.. J~ t;.. JI .;;_>:JI Ji"- U.. y.ll J:,t..... )I .JI.lit JI <.:J':ll..I y.ll JI jit.....iJI .:_p JI ~\Lll ,-u:.i..} _;:;.WI JI ~I ,.u.,;,.';;1 .:_p JI ~_>:JI JI·~ JI ~I .;.\Lil ~l.J <Ji:; ,.J L. _;,L.,..;. JI ....a,.Jt........ JI rY"'.J '-:II .:_p

J !,-ts.....\tlJ..bJ~l .4)...:ii.l\.;...

I ~ .;,~1 ~ti...;~1 Ui'il Jlf J ~1;i1 wfo wl ~<;I.ii;..}~ ( J) y~I ..iliil) ~J ,4=JI u~ Ji_,...\tl J}i.f> .t\6. ,_}..,:;... f:>?-)1 ._;...

.~fa.JI ~I oJ\.al...I J ~I oJtcj ~

,_} J..L..:i.JI u-1! oJ_Ji_,,11u';il_,, ... l\J~4J.il.ill ~.Jl+ill L;l.JJ'il ~~.;,iii ..ili;JI ,-]il; 5 .. 4 HJ . J..L..:i.JI t;.. • y,V...,. ..;,~ ..ili;JI ~ ,.J L. ul,it.........ll ~ :U...:. ;ji J u4t.........ll

.f:l.':!')/l C:i).:l..} ,).j\....J\ u~I .J"-'0!J f:l.i.;')11

'J yt.........ll rJ.J JI ~I !'""I<;\$ I~! :U~ JI ;;J1_,... :\:ii JI~ ~.J..} J:..11..ili,Jl ..ill...; 6-4 . ..ili;Jlu~~JlJ\.J...'l;

J..L..:i.Jl 4.; .. fa. ..,:;11 J1 J..1.LWI ..::.L.,il.Ul (ti J ..ili;JI I+; ('fa. ..,:;11 u)l;p:ill ~ wfo 7-4 ,_} i.l,li.JI ¥t,..JI w.il$ I~) ':/JY,... ..ili,JI <;fa JJ J..L..:i.JI ~JY....J yt.- ....k ·~ 4 wl~ J ,.,,.,.)1 '-:-'+>"I yfa...JI u.. Ji\ J..L..:i..!I u4L-..} .)ljWI ~)I~ tJt+JI t;.. >.il&l..';il t;.. J..L.:i..ll i:fi.J ~ .t\6. ,_} ':/ JY.... ..ili;Ji <;fa J L.S. .Jil

.~I ulk.l..ll t;.. o.JJL.... J_,j! '-:Ii '-:-'+>"I ..sY..,\tl

~,,..,i1J ..ili;JI wfo. J! •r\.S....':ilJ ..bJ~I .~till;... JI ~I .,,1 <;....:ill u'J6. y!:-..} 8-4 JI Jlit.l JI .}y, Jl;. JI l..b.;. Ji~\:; JI till;... ;;.,1 ~tu .:_p ..:i;JJ.:,...... .U ~\:lll u..1y.i1 t;.. ~I ~ ~ J..l.LWI \A~ 6.JL.,..;. ;;.,I .UC. Llw <;\ ~ .;~IJ u..bl>.. ~ J1_,..."i4.lOW:..'JI JI -:.L.,il.Ull..} ~.JL......l •.J.µ1 i.>"'t.;...:;.)tl ~ ..,.k \'_,......! uyLill ~ t;.. ~I .).li.:il4 y_,ll....loti:i:..';il ~~ wl .U ~\:lll U..ly.ll ~#.I JI ..ili;Ji .fal I~)

.~ J#- JI yl.l..;.. .;I ~>"'I •'.:ilc I o .J.~:WI ~I t;.. JI ~<;I

I ~I ulJJI t'.;;! .lie <;?.;-.ll uy--..11 t;.. l..ii.. i!~w -.J.. J..L.:W1 u.. ti.,U... Wfa .ii 10-4 I

.~ ..:.i~ JI~ wl.l\i..} l..i,........ · I

,;;y,.11 Jl .;.iWI vi difa .:_p '.,i.JJ.l yt.- ufo J..1.LWI u-1! ,-.li,i w4 ..ili;Ji rJll.l 1-5 I ~ ..ili;Ji rJll.l JI '4 ..ili;JI .l:!Jfa. J..1...:i.JI i'\.I ul_,le y...l _,.!J ~~J ..,.i_,~')11

Page 8 of29

5.2

5.3

5.4

5.5

5.6

6. 6.1

mailing address as provided by the Customer to the Bank or the Bank shall provide the Customer with access to retrieve the statements of account from the other channels made available by the Bank, including but not limited to its branches or electronic banking channels, subject to any service fee specified and announced in the Schedule of Fees. The Bank may, in its sole discretion, vary the frequency of the statements of account by notice to the Customer.

In the case of non-receipt of a Statement of Account, the Customer shall notify the Bank of such non-receipt within thirty (30) banking days of the end of the period to which the Statement of Account relates. In the case of discrepancy in any entry or balance shown in a Statement of Account, the Customer shall notify the Bank of such discrepancy within thirty (30) banking days of the date of the Statement of Account.

The Customer shall be deemed to have received the Statement of Account and have irrevocably consented to the correctness of the entries, the balance shown therein, and the calculation and distribution of profit made, if any, or deduction of charges, fees or commissions and the Customer shall waive any right to challenge the transactions, entries or other dealings on the Account and shall be deemed to have accepted the same unless: (a) in the case of non-receipt of the Statement of Account, the

Customer has notified the Bank within thirty (30) banking days of the end of the period to which the Statement of Account relates; and/or

(b) in the case of discrepancies in any entry or the balance shown in the Statement of Account, the Customer has notified the Bank within thirty (30) banking days of the date of the Statement of Account and such notification has been agreed and accepted by the Bank.

Unless the Customer gives notice in writing (or by such other mode acceptable to the Bank from time to time) the address set out in the Account Opening Application shall be deemed as the approved address for the mailing of all letters, notices, advices, statements of account or other notification (legal or otherwise). The Customer shall immediately notify the Bank in writing if there is a change to any of the Customer particulars set out in the Account Onenim1. Annlication. The Bank may stop mailing the advices or statements of account if they are returned undelivered, consecutively on two or more occasions, until such time the Bank is provided by the Customer with an alternative address for mailin the statements. The Customer shall have the right to ask for an additional copy of the Statement of Account at the Customer's own expense as per the char es ecified and announced in the Schedule of Pees .. Standin Orders The Bank shall accept requests for the execution of any standing order from the Customer provided that the Customer shall have sufficient balance in the Account in the due date(s) for the execution of such orders. The Bank shall not be liable for any delay or error in the dispatch or in the transmission or for any error on the part of the paying bank or any of its correspondents. The Customer acknowledges that the Bank shall not be liable for such delays or errors unless the same are due to the Bank's negligence, infringement or otherwise violation of these Terms and Conditions and the Customer shall indemnify the Bank for all actual loss, damages and expenses incurred by the Bank as a result of the execution of the standing orders given by the Customer, including legal costs incurred by the Bank as a result of claims or actions a ainst the Bank in relation to an standin

lAJ;liji; c!ll.ill ,..;.; .;JI ..s.ft'il wl_,lill u.- y\..i,JI u# ..,.k J_,.......JI u.- J,..\a:WI (""j .;\.i ,.i_jil':il e;.o ,;,,µJ.JiS.l';il ~~I ..:..l_,lill JI ~J.) ~ 0J.i;J ~ ,_.! L.i •jiill J;.la.J Jfa...11 ·)~ JiJ ~ ~...J .,.,...)1 JJ~ ~ ~ J.....J iiJ~ ~

. J,..\a:WI .)) ~ ) ... ...::.) ~.,.., .ill~ J y..lJ yl....a. ~ ~ U....l.ill

~ .ill~J •\.;) ......i....:; rJa../ c!ll.ilt J .. b;.i.,. rJil., J,..\a:WI w\.i •yl....a. ~.;I ,J...J ~a._,_.! 2-5 .¥.;I,_.! u::A.a.':il :UL:..~ ,yL..i....11 ~.til..l.JI iijiill :i.;!+> W.-C:ii...i'"""" t...J:I (30) uJ:.'.:!:.i J~ (30) uJ:.'$;, J~ u::A.a.':il ~ c!ll.ill .)..b;.!-1 rJil., J,..l....:WI .;µ •yL......ll ~ ~ ~ -':!-j JI

.yL......ll ~ f:=)u u.- (:ii->"""" t...J:I

...:;ul:H ~ ..,.k ~will Jiu ..>#-~ JilJJ yL..i....11 ~ µ .li -...;4 J..ta:Wt ..i...,i

tl.b:l!I u.- ~ L. JI (w~J w!) c\.;)lll e?J_fJJ yl....a. u.- ~ L.J ~~I -':!-)IJ w'.ll.Wll .)c. ifalfa':il ~"""".;I ,;;,c. J,.\a:WI Jjl.Ii,iJ .w':i,..JI JI jJ'!'\rl JI r_,....Jl

:':i! ,4-1 ~\! y:ia:iJ y\..i,JI ,_.! ..s.ft\rl wl,il-ll JI J.Jii]I JI

.ill~J •\..i) ......i....:; r.lA.! c!ll.ill j\..b!.; J,..l....:WI rliiJ <yl....a. ~.;I ,J...J r:-£ :iJl:.. ~ (l) . yL..i....11 ~ .til..l.Jj .. jiill :YI+> u.- C:ii ...i'"""" t.. _,. (30) ~ J~

J,..\a:WI rliiJ ,..,.,L......Jt ~ ~ 0:11-' -':!-j .,,1.l,!§ .,.., ~ w~I Jp..,, a..~ (Y) ~ f:=}J U.- (;9->"""" t...,,. (30) (.)/J':J.':, J~ w\.i::A.a.':il ..ill:ii ~I jU:.;.H

,yL......ll

.;µ(.ft':/ ..::..!Ju.- c!ll.ilt -s~ :u~ ..s.ftl .ti:iyb :i..;l; .,,1) t:iJ..;. !J. .. ..li! J,..1....:W1 r.ii: ,.i L. J:,1....)1 ~ Jl...j) ifa_,;J ..w......ll .;ly.ll.,,. y:ia:i yL......ll &i yl.b ,_.! ~1.;ly.ll ..>#- .,,1 .J.,i.i_,ll.ill) -sY... \rt wlj\.b;. ';ii JI y\..i,JI u# J w1Jl~';i1J ...:;.;i_p..:;.';11.,, wli;/ U.-1,il ~~.;I Jp..,,.lll:.. ~ (,ib;.. c!ll.ill t:J4!-i !J.,,& J,..\a:Wi rJil.,.,, .(.J.,i.i_,ll.i}I

. yL......l1 yl.b ,_.!~I J,..\a:WI

3-5

4-5

4-J µ 0.,,J ~ti;.) '-.IL:..~ .l.Jy,J\.; yL..i....11 u# J wl)......::.';11 JL..j uli,i! ..!li,J.l ~ 5-5 . ..!li+ll J,..1....:WI Ji! U.- J..i.l/ wlfa !'=!~ r:i:! .;I .,.I) ~J •Jl_,:;.ll .)c. fai _,\ ~_>..!

...:;iii ._..k y\..i,JI u# ()-o ~W.J ~ ._..k J_,.......JI yl.b ~..,..it J,.\a:WI .ill.,i 6-5 .,._,...)I J.,,~ ~ ,;;,c. w!--llJ ~1,...)l w.,1 t......l..i..11

~ u\S ~ j .y.ll wfo. 0 .b A J,..1....:W1 u.- rlb ..r .,.. ¥.i:i c::..4Jl. J.,,,.S ..!li+ll J.Jol":l 1-6 <ii (;F 'iJY..... ~I wfo. .;J.,, . ..r\rl ..!ll.l ¥.i:iJ ~li...:i....';il (f:=)_;,) f:=}J ,_.! yL......ll :i.1..1_>..!1 ~.,,i,JI U.-1,il .,,I ~I.ill c!ll.ili y..iW,.. u.- lb.i. .;I L:F .,,I JL..j';il ,_.!lb;. JI .J:!".ll iijfi:..ll ~U:.;.\r1 .,,1.J:!".bll w':il:.. ,;;,c. 'i.,,y..... wfo. wJ c!ll.il1.;I J,.1....:W1 fa..,, . ..i ~t.11 ,.Ji!.,.,, rlS....\rlJ .b.,,y:Jt ·~ .uilU.... .,,I ·~ .,,1 c!ll.ill Ii~ .,.l,1 ~I,; (..}:; ,J L. c!ll.ill LA~ _;ll ~I ~_} ......... 11.,, )y.;o\rt.,, yl...i.iJI ~ ,;;,c. ~I i..;:..:i.,,...:l/ J,.\a:WI I.A~ _;ll .J.,i.i.,,.;\.ill ~I ..!ll.l ~ l-/ , J,..\a:WI ()-o ou.......ll WI.ill _rl}'ll ¥.i:i ~ WIJ w~ :yy ~ 49 c!ll.ilt ~ rt:i:i .li .;JI ..SJli;..i.11 .,,1 w\.;Jlh.JI ~ c!ll.ill

. J,.\a:WI l:F o y!.....

Page 9 of29

orders issued by the Customer. 6.2 The Customer authorizes the Bank to debit the Customer's ~ t;.,.;:u ..ili.,Jl lA-IA JlfJ ~.;JI U;l\5.:i!IJ ('.J"')I ~ .l,lil Jll,JI J..w..11 (.)oO.,,a; 2-6

Account(s) for any and all charges and costs charged and/or .(w4~1 iJ.o 'ii JI) y~l ..,J.:. .Wl.l!l ..::,1.#JI incurred by the Bank as a result of executing the Customer's standing orders on the account (or any other accounts).

i 6.3 The Bank at its absolute discretion, without any prior notification to ~_,;l.i wl~IY!") _,1 0J, J J..ta.:W! ~ _;l . .b.:i..) (':l.li:i LJJOJ ·~' ·~ WJ ~ 3-6 !

the Customer or any other leJ?.al process, shall have the riJ?,ht to: :u1~1;.$y...l (a) not execute any standing orders where there are .•~ J..w..11 •• , .. A ..... .} u\5. ":!-..J J.J'l"Jr.ic. j\.:...} .-JIJ _,..I 'ii~ r.ic. (I) I

insufficient cleared funds available in the Customer's Account to process such standing order.

(b) to prioritize the execution of the standing orders over any ~.ii..JI w~ ._.y...l -:..1.c_,i..w t.jl ..,J.:. WI.;!\ _,..1J';il j,;i.i:il ~.,IJ':il ~I.be! (Y) other payments whatsoever such as cheques presented iJ.o wlc. _,u..ll iJ.o lA ,;;P JI ~ ~.ii..JI w\S,iJJI JI ~ll..JI ~ iJ.o through clearing and cheques due for presentment or other .J..w.Jlyl....... payments to be withdrawn from the Customer's Account.

i 6.4 All amendments for and cancellations of standing orders shall be in .ili;JI i.)o ~I i:;:~_,..lll J'.)I.;.. i.)o 4.1..:i.. ,.J; wl ~ .WIJ _,..Vi ~WJ JI ..,J.:. w~ t.jl 4-6 writing, through the Bank's prescribed form and presented at the Jc.JI .ii J..w..11 ..;ts. .;JI ~YI .WI.lit _,..IJYI ~ t;;..J'u iJ.o J..c. /':II..!..~ J,.s ..ill~J counters of the Bank more than three (3) Banking Days prior to l.A~ the execution of any standing order that was originally instructed by the Customer to be executed ..

7. Instructions ..:..~t-7

7.1 The Customer shall be entitled to request the Bank to act upon Y."- l.,;i ~I wl...li.ll ..:ii.fa (.F wl.#JI "J w ~I ..ili.,JI i.)o ~ ..;t J..t..:WJ ~ 1-7 Phone banking, Internet Banking, SMS Service, e-mail .l,!._.nJI •>~I ~l J;t...)1 ~ ' ..::.Ufa)'\ Y."- l.,;i~I wl...l.l...11 ,..._.,'\+II

accompanied by electronic attestation certificate, (or such other ;.$..! .UJ!i.. ._..;:...\ ~J.fo.l! .IJ,i..J ~I JI) ~J.fo.1) 4..iJt......... iJ~ y_,,........JI ..T'J.fo.l'/l electronic means acceptable to the Bank from time to time) with Jl/J :4.,;i~t wl...li.ll Jl/J (u4~1) y~ J1..:i: L.,ii (.fa.':/ w!J iJ.o ..ili.,Jt regard to the Account(s) and/or the banking services and/or the .:;)I.e.) JI .u.. Jl .fil;ll ..,.I! Jl_,..YI J,i_,.,..:; Y-1"' 0~J ..ill~.} L.,i '-;i~I u~I banking facilities, including without limitation, funds transfer to, -=..~1 ..:;,1.i:.:;..... J Jfo. J wl;l.l..lt JL....JJJ e:;j _fJ Jl l+i:!,,...UJ l.A~J tib)I from and within the Bank, breaking of deposits, rollovers , .~~\ settlements of deposits, signing and sending any applications, facilities agreements and documents.

7.2 The Bank has the right, at its sole discretion, to process or refuse ..;\ J,.:io....JI iJ.o ..;ts. l~J J..\.a:Wt ~ wl..;J...:l ~I u:..i ..J JI ~ J fa.JI • ..J~ ,j9 J ~ ~ 2-7 any instructions given by the Customer, if the Bank may incur a ~I ~ ..;ts. I~) JI \+.i.- ~ ._P.. 'ii JI wl.#JI ..ill:; ~ ._.,,i ~ JY.... ~I Jll,JI ~ liability in carrying out the instruction or any part thereof, or if Jll,JI ~t JI ~ .Ut..... ..,! J1 Jll,JI ~ I.>"":! Jl c-il) JI ..;_,;1.i ..;Y Wt.=... -=..~ carrying out of any instruction will result in a breach of any law or •J...... Jll...i i:;:Jli.. ~ ..;Y wl.#Ji ..ill:; J9J w.~1 lF y.tY,. Y.P JI ...,..t4-~ regulation or otherwise be prejudicial to the Bank's interests; or if i ..ili.,JI the Bank is prevented or delayed directly or indirectly from acting

I on the instruction bv reasons bevond the Bank's control. 7.3 otherwise than by the Bank's wilful misconduct, negligence or its w1~1Y!")'I ~ .we.~_,...:; .)c. -U.it......JIJ tfa:J_,...J (,71 i.)o ..ili.,JI ~tic.\./ J,.w.Jt (' jil; 3-7

violation of the Terms and Conditions, the Customer shall release ul..IJ'l':ilJ yt...i.JIJ '--':l) .... , .. J\J ('.J"'YIJ d.ilu...JIJ ul~l.cJ)'IJ U;l\5.:i!IJ r.$Jlc..l!IJ the Bank from any indemnity and hold the Bank harmless from rl l.. ,J..\Al.!1 wl.#J Jll,J' J~ JW: L.,ii JI t;.,.;:u l..tu .;JIJ 4.c:. _,;,:;ts. 4- "'-;WJI and against all actions, suits proceedings, actual costs, claims, ·l'\S.,,. YIJ ..b Jy:ll •:i..l .i.:illt.=... Jl • ~ JI ..ili.,JI t.jJA:J .)) ~'.) ~ ,;fi: demands, charges, expenses, losses and liabilities however arising in consequences of, or in any way related to the acceptance by the Bank of the Customer's instruction.

7.4 In case of death of the Customer no activity on the Account will .ti.).,11 i.)o ·~ wl..;J...:l WJ.l./ y~I.} ..bt..:.l -.?'4 l'\,ii.11 ,.:i; J .J,.LA:WI ol..iJ ;..lb..} 4-7 be undertaken without fresh instructions from the legitimate heirs ~I J9J J..\.a.:Wl (~J .;_,;l.i <!i..J! Y-1"' ~~ L>;~I) 0:!:J"-y:ll (approved by a legal and valid succession) of the Customer in .Jll,J! ._.JI J,,µ1..;_,......J1J form and content satisfactorv to the Bank.

7.5 Unless otherwise instructed by the Customer in the Account J;i iJ.o wliL.... ~l ~ U,,. ..,.t ..,;µ ,..ill~ Ji:. y~I ~ y.ll...} J..w.JI ..b'A rl l.. 5 .. 7 Opening Application, where any of the Accounts are opened by ~ ~ l..S. ~1 wl.#JI ..ill:; (':l.li:i ~ ~ t.jY ~ ,.i:..\J ~ iJ.o JiSI more than one person, any such one person shall be entitled to .ul.#JI ..ill:; Ji,. ..,J.:. Jl...Jc. ';ii give any such written instructions and the Bank shall be entitled to relv upon any such instructions.

7.6 The Bank may record the Customer's telephone conversations or w~I o:l.I. _>fJAj J . Jll,JI t"' c....i.J'\+11 Y."- J..w.JI -=..l..;J...:l JI u\..J\5.... ~ ~ jy.o.,1 6-7 instructions with the Bank. Such recordings will be considered . J..t...Wl ~4 ~Y..J ~ valid and binding on the Customer.

8. Freezim! of the Account ..,.t.....a.11~ -8 The Customer shall indemnify the Bank and hold it harmless .ili;Ji l.A~ ~ )__,...:..\~\.we.~_,...:; ..,J.:. -U.it......JIJ Jll,JI tfa:J_,..:li J..\.:WI l"jil; against any actual damages incurred by the Bank in respect of any w~I u~ JI ~_,;WI w41J..:i...l4 .i;&:lll ~ ·~ ,.J; t4-- 'ii Vo~ amount, which is blocked by reason of the compliance with legal Jll,Ji i.)o :i.;JU... '-,ii JI o.l.>.'.WI ~_;.a.JI ul.)l..)'1 Ji,.\J ..,.y...1 ~ UJ... ~1 JI t.j_?_,..11 requirements or under instruction from the Central Bank or any . J,.\Al.!1 .we. other competent authority or for any claim of the Bank on the

Page IO of29

9.

10. 10.l

10.2

11.

12. 12. l

I 12.2

Customer. Erroneous Entries In the event that there has been any error in entries posted to the Account by the Bank, the Bank is automatically authorized in its sole discretion to process relevant entries or adjustments to effect necessary corrections. The Customer does not have the right to claim the value of any deposits into the Account posted in error by the Bank. The Customer agrees that the Bank holds the right to unilaterally claim the amounts posted in error, either from the Customer or directly from the Account, and debit the Account accordingly. In the event of such claim/s made, at any point in time since the commission of the error the Customer is obliged to immediately reimburse such claim/s in accordance with the instructions of the Bank if re uired.

Fees and the Ban kin Services Char es The Bank may debit the Accounts with, and the Customer will on demand pay, any charges, expenses or commission payable against the banking services rendered in accordance with these Terms and Conditions and the banking facilities extended to the Customer at the banking charges and commissions specified in the announced Schedule of Fees. Such charges, expenses or commission ma be debited direct[ b the Bank to an account. The Accounts shall be subject to stipulated minimum daily balance levels as determined and announced by the Bank The Bank shall have the right to deduct the fees specified in the announced Schedule of Fees if the daily balance falls below the determined level. Set Off The Bank is authorized at any time, to apply all or part of any credit balance which is held in the Customer's name in any Account and/or at any branch of the Bank (including the termination of any Investment Deposit or any other deposit prior of their maturity dates) towards any indebtedness or amounts due under any Financial Transaction or banking facilities, whatsoever the reason of the Customer's obligation of the same to the Bank (or if the Account is a Joint Account, any such indebtedness of any of the Customers to that Joint Account to the Bank, whether several or joint or otherwise) and whether in the same currency as the Account or not. The Bank may effect any necessary conversions at the Prevailing Exchange Rate . All actual costs and expenses incurred by the Bank in respect of the exercise of the said right of reconciliation shall be for the account of the Customer and payable on demand. Accounts in Foreitm Currencies The Customer may open Accounts in foreign currency with the approval of the Bank and the transactions in this account(s) or these accounts shall be effected only by the Bank's forms, applications, written instructions or any other means offered by the Bank, in the same currency of the Account and subject to these Terms and Conditions. Cash withdrawal in foreign currency notes or travelers cheques from foreign currency accounts will be subject to the Prevailing • Exchange Rate at the time of withdrawal and commission determined by the Bank from time to time and shall be announced when the withdrawal is made.

(,ill:il:i t..... _,A.. ~ ~1 uf! ,~I yl\.;.. ..>- yt...:..11 _,i J _,.;JI .} · <i J p. J :UL,. _,i _,i ~1 J,.t..:Wl ~ 'J .J,,iJJy-:..11 u~I ~~_,I 4.L.11 ul~ J_,.;.11 ~ J,.t..:WI JSl.};!J .~I J,ti..;,.. yL......ll.} ;.,J..li.. ~ .;.,J.;..~I wlc.1.l,!) J,,il t.jl; ~I ..;,.. L.) yL......ll.} ~ ~1 ~4 .i....IJ yll.;.. ..>-~I _,i ~I~ ~1 ul .)c. .!ll:i ~ :UI.:.. _,i J . .ill.ii w J yt...:..11 .,,.Jc. tJ4-J1 .!ll:i .l,19 J yL......ll ..>- i Y:,t.;.. JI J,.t..:WI wJ J.,;ll .)c. W41u...J1r~1.!ll:i ~ ~ t.jl... J..t..:WI wfi.J ,..:..41u...J1r~1

. lb.II yts;) ~Jti ..>- IJ~ 1 .;.,\j }°11 ..>- wi J .;I _,i ~ J ~I ...:..~

U;) ....... J r.,... J :i..1 J\~ y.ll.l\ ~ J,.l..:WI r Jll,i J yL......l1 .,,.Jc. ~ u _,s ~1 ~ 1-1 o u~IJ rlS,,.YI_, .1.Jpl ·41 WJ :i.....lWI ~~1 ul..~1 J.il.i.. ~lJYI ~ u'J_,,.,.,, JI

. u.J....l1 r.,... )1 JJ~ _,i li~I ~~I -=.,'J _,. .... ll Jr.,... )1 JS J .ill~ J J,.t...Wl :i.....lWI ~~I

J,ti ..>- t...ii.. ....U.... J oJ.i...... </4 w; • J.}..JI l.,i.i..ill :i..;.. _,.11 ~)I ul,i_;;....J -:..4L....J1 ~ 2-1 O c+-"I l~I u.J....l1 r_,..)1 JJ~ _,i oJ.i.:......!1 Jp.YI,......:...} ~I .ili,JI .ill...tJ ,.m,JI

.J.i.:......!1 i..>_;;.....ll ..>- Jil yL...JI ,_,..._,.11 ~)I

~IL.II -11 JV J yt....... <ii _,i J,.l..:WI ("""4 > ..)ljWI JI_,.. ';ii ~ JI ~...:.ii J <JI _,i r~ ,.JI .ili.;lJ ~ (lA.u.. •\+ill J,ti i..>Y..I ~J J,,il _,I '-:IJL.'.i:i.....'JI ~b_,11..;,.. <ii J.i;..U .ill:i _,l l..,i) ~ tfa t.;i .;I r1.)ill Y-1"" ..:JS. t,il ¥Y-""" ~JI~ .l.,iL.c '-,ii Y'l'..l-"i ~ tJI+-} ~_,.....;,,ii Jl.loAl ..>- .;Y ~ ~""~ :i_,il Jl.i..... ,{$jW:... {,it..... yL......l1 ul.S. 1:iJ JI) .ili,JI cll....J 4-1 J,.t..:W1 .1_,..J (~ JF- _,I JS\S:ill } ..>-t.....;.;l4 .1_,.. ~I._..!! ..!!~I yl..:JI u~ ~I ~t..:WI .._. ~1 J"'"' JS J "1JJY.:... J;.,,....:; ...:.~ ;,,ii .1-»! ~ ~J. 'J rl yL......ll ~ ~ ~ ul.S. .,,.Jc. :4......\A.JI ~ J...,. J-.. IY" ~ .ili,Ji I.A~ ._,:ill ~I utilll\J U;l\S:ill ~ uP J ,.i.il...JI

. y.li.ll ~ Jl.loAll ~ J J,.t..:WI yt.......

yWI ~ _,i w~I :ii.l:i J .tll,.11 ~l..l-"i ~I u~ -=..41....:.. i? J,.t...Wl ~ I.A.)"" i..>Y..I Jit..J .;1 JI ~I ....,4....,ila:i _,I ....,'\J.b JI ~I <::::iw t3:1_). CJ:. (u4L......ll)

·l"lS,,.Y\J.1.Jpl o4JwJJ yL......ll ~ ~ .ili,JI

~12.

1-12

-=..4L....J1 ..>-~~I u~I JI ~'JI u'.:l-.11 -.)IJ_,I '3:1_). (}:. :i.,i.iilll u4,,.......JI ~ 2-12 ..>- .ili,JI lA.l.h.,! ._,:ill :u_,. ••. llJ ..,.,_,.....JI ~pti _,i .i.il...JI u~I ywJ ~YI u~

. ......,.,...JI •IY."'! ~ ....U.... uflJ y..'J wiJ

12.3 The Customer may transfer from its foreign currency accounts to ~I} ~I u...l4 ...:i4t....... ._..!!~YI .u....14 a.it.-...>- J.P:1 i.:il J,.t...WJ ~ 3-12 its local currency accounts or vice versa at the Prevailing :i.,i1 u-:. ":IJY..... ufa- LJl ~I ul J..t..:Wi ji;_, .J;_,...:ill r,;.; .ii\.ill u~I J"'"' JSJ Exchange Rate of the Bank in the same day of transfer. The ._..!! ~YI u..J4 ....,-yt.-. ..>-~ <ii J;.,,....:; ~ J,.t..:WI I.A~ ...:..~ .._..,,.... y.....;.. Customer acknowledges that the Bank shall not be held

1

. •:i+l ~ JI ·~ JI ~I <iJA:i ._..!! la.;io.IJ ~ cf.; rl L. i..>Y..I ~ -=..41....:.. responsible for any exchange losses that the Customer may incur Jl.i..... uy i..>Y..I ~ .)) J,.t..:WI .,,.Jc. l);!J ~ J;_,....:; J.YH 'JJ 1:,. ·rlS,,.YIJ .1.J~I when transferring anv amount from its foreign currency accounts .J;_,...:ill •'-»l wiJ .i.il...JI "-'~' ~ Ua..!1 ,,;,. c) J;_,...:ill uh ul.1.AJ ~I

Page II of29

to another currency accounts unless the same are due to the Bank's negligence, infringement or otherwise violation of these Terms and Conditions. The currency of the Customer's debit may not be to converted to another currency without paying off the debt and

I on condition that the conversion in this case shall be made at the Prevailing Exchange Rate when the conversion is made.

i 12.4 The Bank is entitled to refuse to issue cheque books for the Current .~)II .:..)l....J4 ~jlWI "-:l.J4JI w4t...-.ll w~ y'W ).i....) i.J4i.J..} ~I~ 4-12

Accounts in Foreign Currency. The Bank may issue Cards for U.. <,7..a:.JI ~I u\,i4 ..} l+]L...:L..i':i ..::..4L......ll ·~ ulil.bi ~I .J.l.o...o:i ,) ~.J Accounts in Foreign Currency to be used for cash withdrawal _.!,_,,.!ill ~ ..} } ..}:ii ,_;1y.a.11 :; Jt+I from ATM and purchases at point of sale.

12.5 All Deposits made at a currency other than the currency of the 'i .Jl ,,;u ... ';1 r" .fall -..J! \+l:i_,...J Ai yl....:JI u..:. ..>#- w~ r:.ifo ,,;i1 c:...tc.1.i,i ';I ~ts 5-12 Account shall be converted to AED first and then from AED to .tl.i,i';I c:...5.J ~I -s..i.l .llt....ll uy.a.11 .J"-"'! ~.J yL......ll U..:, ._..l! (; W"'.J the currency of the Account at the Prevailing Exchange Rate at the time of depositing.

12.6 All Deposits in the Account in Foreign Currency through ATM shall .,,;u ... '11 r" fo. r!i 01 ~.)':II ,_;1y.a.11 JI+;. JI"' ..,.,L...:J1 ..} ..::,1..::.1~'11 ~ u! 6-12 be in AED.

12.7 All withdrawals from the Account in Foreign Currency made .l.J_,.i Ji,.IJ JJ\..b;ll JL.,..:;....\.; r!i ..,.:JI ~':ii..::..~ w4l....:JI U.. ~I u\.i~I ~ 7-12 through Card within the UAE shall be in AED only and Prevailing -s..i.l :i!Ull uy.a.11 .J"""" ~ Al.J ..hi! ,_;1j ... ';I ("'.J..i.14 r:.ifo •~I '-:!!,J&ll .::..1.JL.'/1 Exchange Rate of the Bank in respect to withdrawal by Cards . yL......ll U.. ~I .llc. :Y\..b;ll W4.J"""' V" _,.......;.i ~I shall be annlied when debiting the Account.

12.8 All withdrawals from the Account in Foreign Currency made .l.J.JJ r::_J.i. :Y\..b;ll JL.,..:;....4 r!i ..,.:JI~';/\ ..::..)l....J4 ul.;l....:JI U.. ~I w\.;~I ~ 8-12 through the Card outside the UAE shall be in the currency ,...,...J ~I~ l+,i.i r!i ,_;ll .l.J.J..i.ll..} :;,ijLJ\ :u...J4 Lifo ~I '-:!!,J&ll ul.Jl..'/I denomination prevailing in country of withdrawal and Prevailing \.. yL......ll U.. ~! .llc. ~1..1.+ll .::..4_,.......... V" _,.......;.i ~I -s..i.l ~I ,_; y.a.11 .)"""" ~ Exchange Rate of the Bank in respect to withdrawal by Cards ,yL......ll u..:. ~ y,,u...JI ~I y.:......i w~ ...,.J':ll uly.a.11 JI+;.,),,; ,J shall be applied when debiting the Account unless the ATM provides a facility of dispensing the requested amount in the same Foreign Currency.

13. Joint Accounts '-s,;w..JI .:.41.....=..11.13 13.1 The Bank may open a Joint Account for two or more Customers Jl.iJI ~(fa. ,J \..!+Yi \....p <,i.Jt..,:,J4 fal .JI L;i J..W.. U:!t !S~ f.;t...... ~ u\ ~ 1-13

with equality among them, unless otherwise agreed upon .~u'.:lli.../

13.2 The Joint Account shall be opened by all its holders or by one r:.i_,i...,..,JJ..,.,i V"~l/~ J,.i u.. .JI~ ..,.6...:.1 J,.i u.. ..tl..fo...11 yL......ll ~ 2-13 person or persons holding a power of attorney from the owners of .~ ~.).....,.. u.. ~ 1.i.i...-.. ..!l..fo...11 yL......ll yb...ol u.. l'..JJL.... ~_,a:; the Joint Account duly authenticated by an official specialized ."-!6.......1 <.JU:il yL......ll 1~ i)J! ~..} ..,.c-1.):!.J authority. Operations of such account shall be effected according to the agreement of the account holders.

13.3 To open a Joint Account, two or more Customers will be required to & ..::..4J.lalyll. ..,1:. <;_,...I i:jjill_, .,J.. fal .,,1 ..:J...W.. u.. ..,..J.b,i ,..!]~ yt...... ~ 3-13 duly complete and sign the applicable Account Opening ,J t.. .:ci..fo...11 ..::..4L...:J1 yb...o\.i :i.......w1 :u......i1 ..::..1~ -sY..~I ..::.i1~1_, •:i!Lil1 yL......ll Application/s and other related documents for Joint Account Jfa.JI U.. I.A..>#-.J yl....:JI ._..)) Jp...i.li Jji:.. J..W.. Js <.ill..,; .~~..,.le. Jl.iJ':i\ Al holders. Unless otherwise agreed, each Customer will have equal ..!!~ yL..... <,71 U....1_,; ~ ~ ,_;ll w\...l0...11_, :ci..fo...11 WL,iL......ll ~ J.i.;...:.:il access and equal rights to operate all the Joint Accounts and <iy.i:i 1~ '-IW.'/lu . .:.;i_,.;.'::11 ..!l..fo...11 ..,.,L....J1 yb.......\ t-- ;;1_,w1 r~ ..,.le. ..!!.!~_, services which can be operated via a Joint Account. In addition, ;:ci..fo...11 w~I V"_,.......;.i ~I ..b_,~I the following conditions shall apply in respect of Joint Accounts: (a) These Terms and Conditions shall constitute an agreement ~.JY.... ..,.le. ~Ji.WI yi...-.11 yb...ol U:H til.iJI l'IS.,,..';/I_, ..l..J~I .~ ~ (I)

between the Joint Account holders to be jointly and .~1.J ..!l ..fo...11 yi...-.11 yL........1 U:H L.;i .ill.)S .J .~t..:..Jll.J ~l.S:i.ll severally liable as well as between the Joint Account holders and the Bank.

(b) Instructions in respect of a Joint Account may be given by J,.w..J\ J;i . ..tl .. . i.J" ~ yl...... <,i I V" _,.......;.i ul.,ilalll ~Lb) ~ (Y)

the authorized Customer(s) as specified in the Account ~ ~I ~ ..} \...i) yi...-.11 ~ yll. ..} ~I ~w..Ji/.}.i....11 Opening Application (including withdrawal in favour of :ci..fo...11 ..::..4L....J1 yb.......1 ~.J (yi...-.11 uc i:jjil4 u.i..;..,,Wl/u-<-,WI the signatory/signatories thereof) and the Joint Account ,_;ll ...::..1.,1.Yl"'/I &"'+- ;t...... ..,.le. Ll.Ji.l\....o;.J l'\S.,,..~I_, ..b.J~I .~ ~.J"'i holders hereby accept and ratify all actions carried out by ,ul.,ilalll ..!ll:iJ w_, ~I I.A~ the Bank pursuant to such instructions.

(c) Unless otherwise agreed, all the Joint Account holders .:.;i!_,y.... -il..fo...11 yl....:JI yL........I ~ ufi.; .~uh ..,.le. .:;l.iJ'il Al r-1 \.. (d shall be jointly and severally responsible for any debit ~ <,i~ ..!l..fo...11 yL......ll uc ~u .:.;i.i.. .;,;......) <ii uc .ll_jjl ..,.le._, u..l....4ill.,i balance arising on the Joint Account for any reason (and LJ]_, ~_u...... -'..;Jl U.. ("' jly,) Al LJ]_, .(•~ ~ _,.;.T r1Jill <,71.J) y4--~I U.. any other liability that may be incurred). The Joint yb.......l U.. fol _,1 ..u.1.J ~~~~I ,jl.lii .Jl it!_,; ~.JY.... y"l:ti Account holders' liability and their responsibility will not .<o!l..foJlyL......ll be discharged or otherwise affected by the death or incapacity of any one or more of them.

(d) The Bank shall be authorised to accept for deposit or ~_,I J,i_,...J ->41 _,I .iJ.. .JI~ <.Sl ~ UW.) _,I pl.i;) J_,,..,, W._,i.. .miJI ~ ( .l)

Page 12 of29

(e)

(t)

(g)

credit to the Joint Account any cheque, instrument, transfer or payment order issued in the name of one or more of the Joint Account holders. Subject to the Bank's policies, the Bank shall have the right to issue the Card and PIN to each or select of the Joint Account holders if each of them is authorized to handle the account by a single signature only, and they will be held individually or jointly, responsible for all liabilities that occur from using this service. The Bank may continue to rely upon the information provided in the Account Opening Application until it is notified to the contrary by any one or more of the Joint Account holders. Jn the event of the demise of a Joint Account holder, the other Account holders must give notice to the Bank of that fact within a reasonable time of the date of death or loss of capacity, the Bank shall thereupon suspend the withdrawal from the Joint Account from the date of notification until a successor is appointed and may freeze or suspend operation of the Joint Account.

(h) The Terms and Conditions of the Current Accounts and Mudarabah Accounts shall apply to the Joint Account, and shall be an integral part of these terms and conditions and completing them in a manner that shall not prejudice the terms and conditions of the Joint Account.

14. Illegal Funds The Bank shall be entitled to freeze any funds in the Account or take other action necessary if the Bank believes the funds to have been obtained other than through lawful means or arising from an unlawful transaction. The Bank's judgment in this respect shall be conclusive. The Bank may also report any money laundering, illegal and/or suspicious transactions in the Account to the authorities within the UAE or abroad. The Bank shall comply with all anti-money laundering laws and regulations in force and applicable to it from time to time and may at its discretion call for additional details or information on the Customer and/or the Accounts and provide the same to regulatory authorities involved in the said operations. The Bank will not take any responsibility for delayed execution of transactions if the information called for is not provided bv the Customers in time.

C. TYPES OF ACCOUNTS 15. Current Account .. Qard 15.1 The Customer, as lender, shall deposit, the credit balance in the

Current Account as a benevolent loan granted to the Bank and is guaranteed by the Bank, on which no profit, any other form of return or contingent, even as a common practice, benefits is payable on the balance of the Current Account. The Bank undertakes to pay any amounts outstanding in the Current Account in full upon demand, subject to the Customer's compliance with these Terms and Conditions. The Bank may invest all amounts outstanding in the Current Account in such manner as the Bank, in its absolute discretion; deems fit. All returns on such investment shall be the Bank's own property and the Current Account holder shall not receive any part thereof. The Current Account shall be subject to the minimum balance or average balance requirements as may be agreed on with the Customer from time to time. If the Customer's Current Account balance falls below the minimum/average balance requirement, subject always to the Central Bank's regulations and directions, the Bank shall charge the monthly fee specified in the Schedule of Fees announced in the Bank. The Bank may accept to open

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Page 13 of 29

15.2

15.3

15.4

15.5

15.6

15.7

15.8

15.9

15.10

Current Account in Foreign Currency approved by the Bank from time to time, in such case, the terms and conditions of Accounts in Foreign Currencies and all other related terms shall apply on the Current Account. Withdrawals from a Current Account shall be made in accordance with Clause 3.3. Deposits in the Current Account shall be accepted in all branches of the Bank in and outside the UAE by cash, transfers, cheques drawn on the Bank's branches or local banks or through the Bank's ATMs or in any other means approved by the Bank. The Bank shall have the right to refuse to pay any payment orders or cheques written on forms other than the Bank's forms, without any responsibility whatsoever on the part of the Bank. The Customer shall draw cheques and issue orders and instructions in Arabic or English languages. The Bank shall not accept cheques, orders and instructions written in any other language. The Bank shall have the right, without any obligation, to honour the value of cheque or other negotiable instruments (in accordance with the rules and principles of the Islamic Shari'ah), drawn on the Current Account even if this were to cause the Current Account to be overdrawn. The Customer undertakes to pay or repay all the due amounts in the Customer's overdrawn Current Account immediately upon the request of the Bank. The Bank shall have the right to refuse to pay the value of the cheques, drawings and payment orders drawn on the account if the balance is not sufficient, even if the Customer has credit balance in any other Accounts, unless the Customer has prearranged with the Bank in writing to cover the amount of cheques, or any other withdrawals from any of his current or saving accounts with the Bank. The Bank shall have the right to accept from the Customer any stop payment of cheque in case it is lost or in case of the Customer's bankruptcy or in other circumstance as shall be allowed by law and agreed by the Bank. However, the Customer will bear any actual loss, damage and cost (including legal cost) due to these incidents The Customer shall take due care of the chequebook, and shall bear full responsibility and liability in respect of the issuance and use of any cheques and shall be responsible in all cases arising out of theft of the chequebook or the misuse thereof or of any of the cheques contained therein, including forgery, regardless of whether the aforementioned misuse was committed by any employee(s) of the Customer or by any other person. The Customer shall sustain all the consequences of the default and indemnify and hold the Bank harmless in all respects. The Customer will promptly notify the Bank in writing of the loss or theft of any cheque or payment instrument and will return to the Bank or destroy any unused cheque, payment instruments and related materials when the relevant Account is closed. The Customer shall not give any of the chequebooks to any third parties. The Customer shall immediately inform the Bank in writing, upon the loss or theft of a chequebook, in the absence of which otherwise the Customer shall bear all the consequences in cases of its misuse. The Bank has the right to refuse issuing a chequebook to the Customer, without ivin an reason. The Bank has the right to close the Current Account and to cause the Customer's name to be blacklisted in accordance with the re ulations of the Central Bank in force from time to time.

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Page 14 of29

15. I I The total amount of cheques drawn on the Current Account but not yet presented for payment must not, at any time, exceed the available balances on the Current Account and available for withdrawal. The Bank is not obliged to honor cheques drawn against unrealized or un-cleared payments into the Current Account. The Bank shall collect a charge, which is specified in the Schedule of Fees, on any cheque that is returned unpaid for lack of funds and on any cheque deposited for collection before a period of its due date which is the period specified by the Bank at the time of the deposit of the cheque taking into consideration the Central Bank's regulations and directions.

i 16. Mudarabah Accounts 16.1 Qualifying Accounts

On]y Mudarabah Accounts which satisfy the minimum or the average balance requirements as agreed upon with the Bank shall be the Qualifying Accounts for receiving profits of the profits accrued. To the extent and for the period any Mudarabah Accounts do not meet the minimum balance or average balance requirements, such Accounts shall: (a) be be subject to the charges and fees specified in the

announced Schedule of Fees; and (b) not be entitled to any returns of whatsover nature

(including profit). 16.2 General Terms of Mudarabah Accounts

(a) Under a Mudarabah Account, the Customer as (the "owner of funds ") or "Rab-al-Maal") authorizes the Bank which accepted such authorization (as the "Mudarib" to invest the Customer's funds deposited in the Mudarabah Account ("Mudarabah Capital") through a designated Mudarabah pool or General Mudarabah pool or any other Mudarabah pool as may be determined by the Bank according to the provisions and principles of Islamic Shari'ah in such manner as the Bank, in its absolute discretion, deems fit. The Mudarabah Capital owned by the Customers holders of the Mudaraba Accounts ("Mudaraba Accounts Holders") in the Mudarabah pool capital ("Mudarabah Pool Capital") and the owner of the funds has authorized the fund manager to mix the Mudarabah Capital with its own funds of the equity rights, balances of the of Current Accounts, other accounts deemed as Current Accounts and others in which the Bank is authorized to invest.

(b) The investment shall include the whole Mudrarbah Capital except such amount necessary for the obligatory reserve and for the purposes of cash liquidity as prescribed in the instructions of the Central Bank. If the amount necessary for the purposes of cash liquidity is invested and generated a profit, such profit shall be treated as profits accrued on the Mudarabah Capital.

(c) The Customer may make withdrawals from any Mudarabah Accounts in accordance with Clause 3.3 except the Investment Deposit Account the withdrawal of which is subject to specific conditions in accordance with these Terms and Conditions.

(d) The Mudarabah Capital or credits of the Mudarabah Account shall not be guaranteed by the Bank unless in cases of Bank's negligence, infringement or otherwise violation of these Terms and Conditions.

(e) The Mudarabah Accounts Holders authorize the Bank to retain the profits of finances or investments determined to be retained by the Fatwa and Shari'ah Supervisory Board due to violation of Shari'ah principles in the execution of the

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Page 15 of29

------------------------· ~- -- ·-----

16.3

finance or investment to be dispensed in charity as per its instructions.

(t) The Mudarabah Accounts Holders shall authorize the Bank to provide exemption from the profits, financing amount in the philanthropies, if necessary, or for commercial purposes including the prizes for premature payment as may determined in all cases by the Fatwa and Shari'ah Supervisory Board.

Investment and Allocation of Profits (a) The Mudarabah Pool Capital shall be invested by the Bank in

a joint investment pool the("General Pool") on which the funds of Bank's shareholders in terms of equity rights, credits of Current Accounts and credits of other accounts deemed as Current Accounts and may include the funds authorized to be invested by the Bank on the basis of Investment Agency (as may be applicable in the Bank), a partnership relation ("Partnership") is established between such funds and the Mudarabah Pool Capital and constitute together a i

("Partnership Capital"). (b) In order to calculate and allocate the realized profits, the Bank

shall make a balance sheet (with the other necessary financial statements) for the general pool for the period for which the profits are calculated and allocated on the basis of constructive liquidation (valuation) to ensure the soundness of the partnership capital and the realization of Profit to be allocated, if any. The profits realized by the general pool ("General Pool Profits") after deducting the fees and expenses (as may applicable in the Bank in relation to the allocation of fees and expenses among the general pool and shareholders shall be allocated as follows:

(i) The profits of the general pool shall be proportionately allocated amongst the depositors of the partnership capital as per the percentage share in the general pool owned by each depositor when the financial statement is made, or by the other manner applied by the Bank, if any, as shown in the Addendum

(ii)

(iii)

(iv)

The Bank shall, as Mudarib, obtain its share of the profits of the Mudarabah pool capital (the "Mudarabah Profit"). The share shall be detennined in accordance with the predetermined percentage of the Mudarabah Profit ("Mudarib's Profit Share ") after the deduction of the Mudarib's Profit Share from the Mudarabah Profit, the remaining sum of the Mudarabah Profit determined as per the predetermined percentage of the Mudarabah Profit("Mudarabah Accounts Holders' Share in the Profit ") shall be for the Mudarabah Accounts holders as fund owners ("Mudarabah Accounts Holders' Share in the Profit ") and the Mudarabah Accounts Holders' Share in the Profit shall be distributed amongst the Mudarabah Accounts Holders as per the weightings applied by the Bank ("Weightings") and in accordance with Clause 16.3. the updated and prevailing Mudarib's Profit Share, Mudarabah Accounts Holders' Share in the Profit and Weightings applicable to each Category will be displayed in the Bank's branches and

..} ":.,~_,..:ill tJ+. .JI cl.;) LJ.o .lic.)'1.; ~I li_;w....11 ..::,1.;1....,.. yl.:.....al U::..J-':1 (.J) ~~..} L.; .i.,ut.;.:i u::.1y:.I 4.J wfa. _,:;ll .JI ~~ ..,.c-,i:;...,:; _,:;ll ~1,,..j)'I ..:.:..'l'WI

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.("cli_;~I u.- y_;w....11 :t........") li_;w....11 cli) u.- u,..... ;;.u.....11

cl..i) u.- .}41' .:i\.i •liJ .... :.....J1 cLi) u.- Y.Jw....11 :t........ F ~ cl..i) LJ.o t.,i.... -~~I ~,WI~ WJ ~ .;.lll .l,,uw..JI wfa. ("cli_;YI u.- ti_;w....!1 -:..1..it...,.. ...,..L:.......I :t........") lt_;w....11 -:..1..it...,.. yl.:.....al") Jl. yl/) ~ :tiJ ... :.......!1 w\;t.- ~~ .;.lll •ti.Jw....11 -:..1..ii..- yl:.......I cli) ~ l!;!JY ~J .(".:i.,..Jw....11 yl.:.....al ~ •cli_;~I LJ.o li_;w...li wl/L..... yl:.......I ~ WJ ~ wJ J ("wt....,.,.jill") ..ili.iJl ..s.ll ~I -:..t....,.,.jill wJ -:.il.;L...>J1 .:i.

!3-16 .¥1._}.l_;l_,ll

(2)

(3)

=4.Jw....11-:..1;1....,..1,-1L:.......I :t........J cli_;'il u.- Y.Jw....11 :t........ ..ili.iJl .;,l.., (4) uk.J ~I t.J_)..} J.Jli (JlS... ,_}~I wt....,.,.jillJ •c\.i}il LJ.o

i uk wJ....ll <,i~J •..ili.iJI LJ.o i+.!lc. J_,.......,..li ~.J ..J'JftJ)'I ......S_,.. • :t........ J.i.i.u c..i j.:JI ..ili,Jl .J . -..:.)le) ~ w\.iWI LJ.o .....:ii ~ L.. ~

Page 16 of29

3-16

(c)

(d)

website and may be obtained from the Bank or otherwise in accordance with the Bank's prevailing practices. The Bank reserves the right to vary the Mudarib's Profit Share and the Mudarabah Accounts Holders' Share in the Profit and/or the Weightings from time to time at its sole discretion (after obtaining the approval of the Fatwa and Shari'ah Supervisory Board) and shall announce the same in seen place in the Bank's branches and its website or by special notice to be served to the Mudaraba Accounts Holders. Such variation shall be deemed to be effective upon the commencement of the Profit Calculation Period immediately succeeding such variation provided that such announcement or notice shall be made prior to at least thirty (30) banking days of such period. The Customer shall be deemed to have accepted such variation if the Bank does not receive any notice to the contrary within the 30-dav period mentioned above.

The Customer acknowledges that nothing in these Terms and Conditions shall be construed in any case as being a warranty or a representation by the Bank of any guaranteed profits, or any guaranteed repayment of any part or the entire portion, in respect of the Mudarabah Account Balances. The Customer is aware that all balance in the Mudarabah Accounts (including the Investment Deposits) are exposed to potential losses arising out of a potential loss and that such losses may even affect the principal amount of the funds deposited by the Customers in the Mudarabah Account. In respect of Savings Account, profits shall be calculated on the minimum balance for the relevant period of profits calculation of the the Saving Account and shall in respect of an average balance Saving Account be calculated on the monthly average balance of the Savings Account for the relevant Profit Calculation Period of the account. The calculation shall be made using either method as applied and declared in the Bank at the time of opening the account. The profit calculation period for the Savings Account shall be one (I) calendar month starting from the first day of the month succeeding the deposit of the first amount at or after the opening of the account. Unless such deposit is made in the first day of the month on which the account is opened, the period shall then commence of that day.

(e) In cases where the Bank determines to pay to all or some Mudarabah Accounts Holders an amount higher than the profits due to them as per the achieved profits by way of donation of the Bank's Shareholders profits, such donation shall not obligate the Bank to make such donation in the future whatsoever the times of recurrence and shall in all cases remain optional for the Bank at its absolute discretion.

(f) In cases where a Saving Account is closed prior to the applicable Profit Payment Date, the Customer agrees that it shall not be entitled to receive the profits accrued on the Mudarabah Capital for the relevant month in which the account is closed and agrees to receive an amount equivalent to the account balance on Takharuj basis for that month. However, the profits calculated for the month(s) preceding the month in which the account is closed and have not vet

ctu'JI..:;... ~Jt...A.Jt ..::..1..i1.-. ...,..1........1 ~., cli.J'il..:;... Y.Jt...A.J1 '-'ji.ill ~:WI_,.~ J_,......li JA,1) _;..') ui_,..:;... u~_;Jl _,lj_, ~I f::.J_;i ._,! JJ\.i w15... ._,! .!.11~ (J:- ~'/\.i (~yl'JI ~li)I_, ·~Jt...A.ll u\.il....... yl........ 'y <>"Li. Jt...,;,l-i _,\ .; .,~1 .w _,.. ~., ~ ..,.t .,,i11 cli.J"11 yt....... ..... <-.l/ ~ t:i!u Ji..a.:;Ji ~ ~., u;;~ ~ J....li.'I' .,1 w'.:k.. 'II Al wl .l. A• ~t;... .Jt...,;,'/I .,1 w'.:k.. 'I' .ii .YI J,.L.:i..JI ~-' ;;.i.J\ .!It <-.l/..:;... Ji'yl ~ Yi.J'-""' t..J:! (30) ~ u~ J,.L.:i..JI ..:;... Jt...,;,) '.ii ~I~ ,.J JI,:..._,! J:~ ~

. • .Jfii.11 t.-':! u;;)C;l1 •.i.. J)l;.

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(~)

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Page 17 of29

been paid to the Customer shall be paid upon the closure of the account except for the amounts due to the Customer of the Investment Risk Reserves and Profit Equalization Reserves included in the said Takharui.

(g) The Mudarabah Accounts Holders authorize the Bank, to retain, if required, a certain percentage of the Mudarabah Profit of the realized profits due to be allocated to in the Investment Risk Reserves but shall not exceed certain percentage of such share as the percentage applied and declared by the Bank, if any, upon approval by the Bank's Fatwa and Shari'ah Supervisory Board on the same, for the purposes of Protecting against the future loss for which the Bank shall not be liable and maintaining the stability and sustainability of the regular allocation of the profits on the Mudarabah Accounts Holders as per the market rates in the future under the following controls:

i-The balance of the Investment Risk Reserves shall always remain the right of the Mudarabah Accounts Holders owning the Mudarabah accounts in the Bank at any time and the Bank shall not have the right to deduct for itself any amount of this balance, and at the liquidation of the Bank the said reserve balance shall be allocated to the Mudaraba Accounts Holder existing at that time. If anything remained thereof, it shall be dispensed in charities

ii-Upon the allocation of the Investment Risk Reserves or any part thereof to the Mudarabah accounts holders, such allocation shall be made according to the Weightings or on pro rate bases or in any other manner as may have been agreed between the Bank and the Customer at the Account opining date, any accounts or category shall not receive more than what it deserves in accordance to that.

iii-To facilitate the matter, it is allowable to establish a sub Investment Risk Reserve for each kind type or category of the Mudaraba accounts according to the aforesaid roles.

iv- The Investment Risk Reserves balance shall be invested for such reserve on Mudarabah basis under the same Terms and Conditions of the Saving Account, if a sub reserve has been established for each type of the Mudaraba accounts, then the reserve balance shall be invested under the same Terms and Conditions of this account and in this case the Investment term for the Investment Deposit shall be one month.

(h) The Mudarabah Accounts Holders shall authorize the Bank, to retain, if required, part of the Profit of the Mudarabah pool (Mudarabah Profits) of the realized profits due to be allocated to the Mudarabah Accounts Holders and the Bank in the Profit Equalization Reserves but shall not exceed certain percentage of such profits which shall be the percentage applied and declared by the Bank, if any, upon approval by the Bank's Fatwa and Shari'ah Supervisory Board on the same, for the purposes of maintaining the stability and sustainability of the regular allocation of the profits on the Mudarabah Accounts Holders as per the market rates in the future under the following roles:

~ 0- .. j:i.i (rJJlll .ilc.) ~ d-i ..lli;JI :i..i)-••• . .JI ...::.,41.....:.. yL........I J.,p..; ~ &.Jjill ~IJ ~I r::.4./il <,)- :i..i.;w...ll ...::.,41.....:.. yt......-1 r::.4) ~ <,)-~ ;,,i_,.;,. ~ jJ~ 'i ~ -ill~J •.;Ll:J....'il y..u..... _,1-1.jhl .) ~ .:it...:ic.l ..,k. .. Li/ (w~J ul) ..lli;.11 ..,.:iJ .ui...J1J ti,t.b.Jt ~1.,,.,.J .~1 'i ""11 ~I i..;~l 04 ;,,it........11 c.JAfa. .ill.lJ •!+I ~~1 '-;\.i)IJ ..,_,m1 yt......-1 ..,k. r::_4)il &.jjj J~IJ Jfo..-1 ..,k. U.Sl.......l\J ..lli;.11 ~ Jl...,i ..ill:>J .J..J;......J1 .) -:;,...i1 w'i.i......l lliJ ~ ~ '-;.;w...ll ...:.,4L..:.

:~':/1..1..il_,,.;..ll;

(,yo)

LJ:P..\WI '-;.;w...ll w4L..:. yL........'; ~ .;Ll:J....'il fat.i.... _,1-\.ihl ~.J ~I ~ ~ ul .cll;lJ-:;.... 'i J ,..:.,\.i J 'ii u.- .:.ii_,, <ii .) .ili,JI ..,.:iJ "-l.;t...:.... uL,L......l ...,..1.......-1 .,Jc. U-"' .;.,Si..11 _,1-\.ih'il ~.) 0µ ..lli;.11 ~ .ilc._,, .-1.l... ~ u~ ~ .. ...,:;. -1.l... ~J J.,.... 0!.J ,.;..ii_,J\ .ill.l.) L.l,!.:>J'!"_,,..JI "-i.;w...ll u~

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,yot...1 ..,k. _,1-\.ih'il 1.'IA ~L....J _;1..,,:;,...'it _;bt.i.... _,1-1.,i'.hl ~.; .;t...t..1 f;!-4 tY ~ ..r..) _,1-1.,i'.hl LJ,!fo ,:-1~1_, ._;;!_;;JI~ i'ts....l_,..b_,~ u""'1 "-i.;w...ll rts....\_, ..b_,~ u""'1 • .;Ll:J....1 f\! _,1-1.ih 'ii ~.; 0\.i "-i.;w...ll ...:.,4L..:. t 1,;I u.-~.:i _, yL......l ~ .;Ll:J....'il ;..,,.. 0fo ;iJWI .:i., .)_, •"'-! r..>"'WI yL..:.ll tY

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u.- .. j:i.i (rJJlll .ilc.) ~ ul..i ..lli;J1.i._uw..J1 .::,41.....:.. yt......-1 J.,p..; (r::. ~I_, ~I r::_4.;'il 04 (luw...ll r::.4)) ;,,..;w...ll .1.c. _, r::_4) Jl... _,1-\.ihl .) ..lli;.11_, "-l.;w...ll ...:.,4L..:. yt......-1 ..,k. &.Jjill .,,.,._, •r::.4.;'il ~ <,)-~ ;,,i_,.;,. ~ j_,~ 'i ~.ill~_, ·r::.4.;'il ~ ~\...:ic.I ..,k. •Lii (w~_, u)) ..lli;.11 ..,.:iJ .ul...JI_, ti,t.b.JI ~I Jfo..-1 ..,k. U.Sl.......ll c.)Afa. .ill,)_, •l+l ~~I "-11.i)I_, ..,_,m1 ~ ~ ;,,..;w..JI u~ yt:..........I .,Jc. r::.4.;'il tj.j_,"j )y:;....1_,

:~'ii ..b.il_,,.;..ll; .ill1_,, .J..J;.......ll.) -:;,...i1 c::..'J..u.....l lli_,

i. At all times, the balance of the Profit Equalization u4L......l LJ:P..\WI l;.;w...ll ..::..4L..:. yL........Y ~ r::.4.;YI Ji,... ~l.jhl ~.J ~ {I Reserves shall remain the right of the Mudarabah "'-! y~ u1 .cll;lJ-:;.... 'i _, • ..lli;JI_,, (wti_,'il 04 .:.ii_, <ii.)) ..lli;.11 ..,.:iJ t;.;w...ll Accounts Holders owning the Mudarabah Accounts and ~.; .) l;.;w...ll ..::..~ yt:..........1 ~ ul-' ..lli;.11 ~ Jt... .)_,, u.i..._,J the Bank. The Bank shall not be the sole owner of such :~_,JI .ill.l-~ --~.:i>1"~1 "-i.;w...ll .::..4~ yt......-1 .,Jc. tJjj .;fi..WI _,1-Y:,,,.'il Profit Equahzation Reserves, and In case of hqu1datmn of i "'-!li)I_, ..,_,m1 ~ ·~.b...t ~ c::...l.;,;OJI r.r u.~ .U!.i .. ...,:;. ~ ..,fi!J J.,.... u!..1 the Band, the said reserve account shall be allocated to the ' .'-.le ~I

Page IS of29

I Mudarabah Accounts Holders existing at that time. If anything remained thereof, it shall be dispensed in charities as should be determined by the Fatwa and Shari'ah Supervisory Board.

ii. The Profit Equalization Reserves balance shall be :\.i_} ... ;. •. ..JI <.)"L....I c)::. .._...1.l;J.o..~I 1:i.i. cll....J clu'JI J.i..... .._...bl;J.o..1 ~.) .)WJ..I,..:;; (2 invested for such reserve on Mudarabah basis under the ·l'WI ~!..._,JI<} ;c;;.Jw....11 J1,.. <->"\.) .JWJ..I rlS.::.1_,..b_,_,.!j <.)".il/

same Terms and Conditions of the investment of the Partnership Capital in the general pool. ...

Upon the allocation of the Profit Equalization t;i.JY ,,yw.'J ti!_, ,..:;; ~ u!-i "1.. ~ _,I ctu'JI J.i..... .._...1.t,i:;....I .l:I-.) t;i.JY .;le. (3 lll.

Reserves or any part thereof to the Mudarabah Accounts .~.JL...:.....l1 c4) Holders, such allocation shall be made as per Mudrabah Profit allocation principles.

(i) If the profits are calculated and not paid to the Customer in -fil;ll Jy.,i J,.w.JI 0,1.! '1'15.a.'Jl_,.l.._,y!JI •:i+i ti!_, J..w..JJ ~~Al r!J cl:)'JI yl...:.. f' I~)(.!..) accordance with these Terms and Conditions, the Customer .l:l-.J ...Jl c4}il yt....:.. ,),jc:. ~.....,.:;:;.;:ill yt.......ll rlS.::.l_, ..b_,_,.:; <..>".ili IA.JWJ..4 hereby authorizes the Bank to invest such profits under the .yt.......l\ same Terms and Conditions of their respective account.

U) The Mudarabah Accounts Holders shall authorize the Bank to t.._, '.Jt...:n....~I )=.Li... .._...1.l;J.o..1 ~.J il.Sj i:;:IY.,.\.; -lli.;11 :i..i.JL...:.....ll wl.,il...:.. y\.:.......I u"o,i: (<;) pay the Zakat of the Investment Risk Reserves balance and :.i..il..i)I_, -sjiill ~ •fa W ti!_, \+iy..o_, •cl:}il J.la..4 .._...bl;J.o..I ~.) ,:;.. ~ their respective share in the Profit Equalization Reserves . ..,..,.y!JI balance and dispense the same as may be determined by the Fatwa and Shari'ah Supervisory Board.

(k) The Bank may at its discretion restrict/limit the number of t_,_;ill J:il:l. ,:;.. 1+,o fi~I wl.,i_,......11 ~.le. ,:;.. .lo.11 /.:..;jii.i V"'WI •.J\.p. "'-' .ili,Jl J-'"1':1 (~) withdrawals through the branches permissible during a ..:..4_,......11 ~,:;...fa. .:..4_,......11 ~,:;is l~J.,, .J:!ijill yt....:..,:;.. .;~~~.;I J:iL:i. calendar month from the Savings Account, and if the number ~ c)::. l'_,..)I J~ <}~I :t..i.:;Ji (""'.J ~ .ili,Jl J-'"1':1 '-.i!-i ,-fil;l\ IA.l.la. .;JI of withdrawals exceeds the number of transactions specified . .l.la.11 ~CJ'- ~:;.. ~l..:..l '-:-1"""' ~ by the Bank, then the Bank may collect a service charge specified in the Schedule of Fees for each additional withdrawal transaction exceeding such limit

16.4 Special Terms of the Investment Deposit Accounts .;Wl..."JI ,-.llJ.J ul..;1....a.,i ~\Jo. la~ 4-16 (a) the General Provisions shall apply to the Investment ..b_,~I .;_y-[J L.s: . .)WJ..~I ~_, yl...:.. c)::. :i..i.JL...:....JI ..:..41........l ..._WI rlS.::.'il .;_y.;(J (I) Deposit Account and the following additional conditions shall :~'JI ~L.:..'11 also apply:

(i) In relation to a Investment Deposit Account, the •~.lo.... .)WJ..1 •.i... ).;1>-4 rfo. J..w.J1 uJ.i '.Jw:;..1 -.....~_, yt....:.. .;l.i Jl4 4i (I) Customer shall select a fixed Investment Period (or such .JWJ..~I •~~":II .lo.11 ,:;~ ,)..bA (-lli.;11 ..s.>l ti_,,.&.. -sY..I -.:..1.fo ;(,;I_,\) other periods approved by the Bank), provided that the !l,,,,.1_, ~~I~ :i..:l/l:JI minimum fixed Investment Period shall be one (l) calendar month; (ii) The profit on the Investment Deposit Account shall be .)! ~_, ~1 c4,;':JI <->"1....1 c)::. .;WJ..~1 ~_, ...,..t....:.. c)::. c4}:11 ..,_........:; (2) calculated based on the realized profit and shall be paid to :t..) J,.w.JI the Customer either: (a) On the first Profit Payment Date falling _,1 !o ~I+- .Jw:;..~1 ii.M :i.:ii..; ~ ~ <i:ll1_, cl:) t}~ 'f:?)" J_,I <} (I)

immediately after the expiry of the Investment Period; or

(b) On Profit Payment Dates at such certain intervals I::" -lli.;11 "-;!le ~ w m_, ~ ~J ~.i... <} c4.J'J1 t!"' t:;.Ji.Y <} (Y) as may be mutually agreed to between the .(..31..i:l~I 1:i.,. Ji..~-' u!) J,.w.JI Customer and the Bank (if such agreement exists); and

(iii) Unless otherwise instructed to the Bank by the t..l! ( 15) y£ ~ J;i -lli.;11 ...l! J..w.JI ,:;.. ~m u)l;..,> .:..l..;la.1 ~ rl t.. (3) Customer fifteen (15) banking days before the expiry of ..b_,~I <.)".il/ (,iJ\it ~--..~_,JI u).i '.JWJ..~I i.i... .. \+ill t:;}u,:;.. (:if_,..... Investment Period, the deposit shall be renewed e;i)I :UL.:..! .;WJ..~I ~~_, yl...:.. ~.;le. .;~..;I J..w..JJ i:fi..,.:_, 'l'\5a.~I_, automatically on the same terms and conditions. The • ....SL.:..) l'.lc. _,l lf..... ~~~I .;le. ~~_,JI .)J tJ_, .•. 11_, ~I Customer may opt to, when opening the investment deposit account, add the achieved and allocated profit to the deposit at the renewal to be invested with it and may opt not to add the same.

(b) The profit calculation period for the investment deposit shall -......;_, ...,..t....:.. ~ ~ J..w.Ji ~ W ti!_, .;WJ..~I ..... .;_,l ~4 c4.J'JI yl...:.. ii.M ~.l...:i (Y) be determined as may be requested by the Customer when ti-':1'1 ~l:i.ll <)y-.JI l'.,.;JI,:;.. 1-¥°i Jl_,,...":/I ~ <) 4/'-' ,-fil;l\ "-;!le "'l.J.!_, j....:rw~I opening the Investment Deposit Account and approved by . .)WJ..~1-......;_, ~ the Bank and shall in any case commence from the banking day following the deposit of the investment deposit funds.

Page 19 of29

(c) The minimum limit for accepting the opening of Investment Deposit Account in AED or other currencies shall be determined by the Bank from time to time. Except for the investment term of deposits in AED, the Bank is not bound to repay deposits upon liquidation or closure of their accounts in the same currency deposited, but undertakes payment by issuing a demand draft or transfer of the same currency deposited at the exchange rate prevail in~ as on the day of repayment of the said deposit.

(d) The Bank is not bound to accept the closure, o f the Investment Deposit Account liquidation and withdrawal of the deposit request from the Customer before the expiry of the Investment Period. In special cases the Bank may allow withdrawal of the deposit prior to the expiry of the investment period in consideration of Takharuj amount to then be agreed upon as may be accepted by the Bank. If the deposit profit was calculated for the month{s) preceding the month in which Takharuj is made and has not yet paid to the Customer, the same shall be paid to the Customer at the time ofTakharuj except for such amounts due to the Customer in the Investment Risk Reserves or in the Profit Equalization Reserves as the same shall be included in the Takharuj. The Customer shall, in the requests of liquidation and withdrawal of equal value of AED One {I) million or more, notify the Bank of such requests five (5) working days prior notice of the date of liquidation.

(e) Conditional upon compliance with the aforementioned, the liquidation and withdrawal of the deposit shal I only be made in whole and is not acceptable to be partial and is made on the Takharuj basis and the amount paid to the Customer shall be the consideration of Takharuj as agreed upon between the Customer and the Bank.

16.5 Special Types ofMudarabah Accounts The Bank may add special types of Mudarabah Accounts provided that the terms and conditions of the same shall be specified in the Addendum.

D. CARD TRANSACTIONS I 7. This Clause applies to the use of a Card issued and provided by

the Bank to a Cardholder. 17. l Issuinl! of Cards

(a) All Cards are the property of the Bank. The Cardholder must immediately return all Cards to the Bank or its Agent upon request by the Bank or its Agent. The Bank reserves the right to withdraw the Card at its absolute discretion and/or terminate the Card with or without prior notice and in whatever circumstances it deems fit .

(b) The Card may be collected by the Cardholder or sent by post or courier to the address notified to the Bank by the Cardholder at the risk of the Cardholder.

(c) Upon receipt of the Card the Cardholder shall contact or notify the Bank in the manner specified by the Bank to confirm receipt of and activate the Card.

(d) Such confirmation of receipt, signature, use or activation of the Card shall constitute binding and conclusive evidence of the confirmation of the Cardholder to be bound by these Terms and Conditions.

(e) In the event that the Cardholder does not wish to be bound by these Terms and Conditions, the Cardholder shall cut the Card in half and return both halves to the Bank

(f) The Card is not transferable and shall be used exclusively by the Cardholder and the Cardholder agrees not to disclose the PIN, TIN or SMS PIN to any third party. The Card may not be pledged by the Cardholder as security for any purpose

w::x.-l\.,i _,1 r"_i.U4 ) ... :I.,,.,,'J\ ...,.J_, yl..- ~ J,,;il ..,:.U'JI .;.J\ y.."J i..:..!_, ~ ..!ll.iJI J.l.:o.:! ([) t.jl.. ufa. 'J ..!ll.iJI u!-i • ..::.1JL.)'I r"fa. Jl....'.U...'il ~b_, wt.it...- .\.l'll....Lu ,..;y..\'1 '-11.J"" Jl~!-i ~.;J4 ~...is.! t l~)'I =i.l..i::. ~ l+!L..... ~!J \+1.;...:i .l.ic. ~b,11 ~ ~,ut:i..,.. .l.li....JI uy...oJI .JI'-"' ,jiJ .:i.<:.J_,..11 u....11 J;_,..;; JI tl~)'I :u..i::. ~ ..,..l.bll .>.ic.

...... J_,11~

J;i ~~_,II ~J ~J Jl....'.U...'il ..... JJ yl.....:.. ~! yl.b Jy,i; rjl... ..)#- ..!ll.iJI (-l) ~ cWI ~~~Li.. w':/L.... ..,.tJ .!+!~WI _µn..':/l o.l. •l+li' J;i j..w..ll ~ JIL':ll ~ [)..;.::, Jiti..i vG..:i!I (..)"1.....l ..,Jc. Jl....'.U...':11 o.l. •\.+lit J;i ~_,II ~J :uiu1 ~\'t _,\ ~ ...._.) _,ll c4) yL..... r' .:Ii uts. l.l)_, •..!ll.il' ""! Jii:i w ru J -..'.ii J ..,.t ..>#- ~[JG..:ill .>.ic. .U ~.l~.Uµ •.Ai J..w...ll~fi-irlJl'UG..:ill'.!i rJ<i;,JI ~ ..,.t _,1 _µn..':lt J..u... .._..bt,p...1 ..,.t J..w...11 L. ~ ~ ~J '[JLi..1l1 ..,.t ~ ul ..,:>JI ...,.......llJ ~I w4J.l=...,.. ~..J .[~I ..,.. illl:i Jo.-l:! ~ clu\'1 J».... .._..bt,p...I rt,;\ (5) ~ J;i !+! ..!ll.iJ1 fl..i.!-i J..w..J1 rfa. ul ;s.1 _,I r"J.l u..i:;l.. ~ <iJt...,,;:,

-~'~Jt:i~J,..c

ufa. ul Jii:i ':I_, .J..IS ~ 'i! ufa. 'i ...._J_,11 ...,_.....J ~ u!-i •J:w. L.i ~1.1..A (-A) ~ <j.:.ll [JG..:ill Jit:i... ~ ~ J..w...ll ~-l:! L. J '[~I ~\ ..,Jc. ill!'.! fi-iJ 1(,ilj;.

. ..!ll.iJI_, j..w..ll (>.;! ~ ..5\L':ll

~J~ u\!i .by!'.i ·~) .• .;..JI ..:..4L..... ~""!~Li.. t.e.l,,.Jl ~ ul ~ ~ .~I ..,.t ~WI t+-IS...I_,

..,Jc. ..::.~I~ >Jlc.) .tiu..,JI J..t..... ..,Jc. '-:-"!':IJ .~ ts.J.., ..::.lil..l..,JI ~ ~ (I) ~ ..!ll.iJ1 ~J •o\.l;SJ ~_,I ..!ll.iJ! ~ yl.b .,Jc ~~ ....i;s_, u-1! _,I ..!ll.iJt _..!! J_,.ilt \Aly, --a_,_);. .(,ii ..,.t .Y.-- ).aut!-i l+>4JJ _,I/_, ~I •JY:... ,_:;9_, w..,.11 ~

.~u..

_,I J,!y,l\.; 4_,_y..... ..,Jc. ..yl) L+Jl.....J! f>-i .ul JI~ .Ul.l..,JI J..t..... ~ ul )YI'-;! (Y) . .ili,Jt ""!Fl <1;,i1 u1fa.!1 .,Jc eiy.J' .l:ly,i1

..!ll.iJI \A~ ..,:>JI ~_,.bll; •fl..i.l .JI ..!ll.iJ4 J1.......i""J4 ~ .>.ic. :Ul.l..,JI J..t..... rJil,i ([) .~.J :Ul.l..,JI rLJ ~\:i.I

J..t..... ~\:l! t. jl.. _, t...bl'i tl,UJ ~ _,I 1+-1~1 _,I ~ .i' _,I :i.s'U.;11 µ ~l:i ~ ( .l) .rl.S.... \'I_, .1._,y:.11 ·~ .._.lyll ..,J.:. .til.l..,JI

w..,.11 u.ai ~ u!-i r1S...'11_, .1._,_,.!J1 ·~ r1yl'i4 :Uu..,Jt J..t.... ~J rJc. '-It..... ..,.t (>) . ..!ll.iJI _..!) ~lc.)J ~ _..I!

..,Jc. ,jilJ:! t.j.'.l.11 :i.s'U.;11 J..t..... J;i ~ l'.,i_,......... lt--1~1 '-:-"!':IJ J.i.._,..;lll lJ;l.S ..)#- :Ul.l..,J1 (J) ~ '-':!_,.ull Y.J _,I ..,i>4+Jl '-':!_,.ull rJJ _,I ~I <..i,i_,.ull rJJ CF- ~t r.lt:. ul......o.S l+JaJ~'U.;11 J..W j.J'!";! ':/_, .J,!i.ll ~ u).a ..,1 u-1! ·~I ~I J;l....._)1

. u\S. ..;:.. ..!- i..i 'l

1-17

Page20of29

whatsoever. (g) The Bank shall not be liable for any circumstances ~ ~ ~ J..s'"U.;!1 rl~l ....Jc.;:; ......a_,_;J.;. '-,ii we. 'i_,:,..... ~1 u_,5.; J (J)

affecting the use of the Card including but not limited to: :J'-"""'uJ~J

(i) the failure of any merchant to accept or honor a Card; !:U\..l..;ll fi'ti <$1 J_,..i r:.t. (I)

(ii) the manner in which the refusal to accept the Card is !.Ul.l:.,JI J_,,! ~,) .:.,C. t ::li)'l l.t._;i ty .;Jt :U.,fall (2) communicated;

(iii) any machine, data processing system or transaction _,t wl,il.c. .l.u jl+;.. _,1 wl.ll.;i t;Jt...... rl.l;.J _,1 tll '-,ii ~ JI.;.. <$\ <.!.. _,..i.. (3) link malfunction, strike or dispute relating to the _,I wl.._,i....JI rol~ _,I Jl_,...\'I Ji~ Jl4i \...,;! t1jlll _,I ylfa)'I transfer of funds, provision of information or the _,I !ol~I wl...l.i..ll _,I i!?L..:...JI goods or services purchased;

(iv) limitation of funds available through an ATM; or .JI ,.)1 wl_;-:> jl+;.. .,;I~ U.- i_;!jWI Jl_,...'.il ....Jc. J,.Ji! ,...,.:.._, (4)

(v) the Bank declining to approve any Financial ~ ~ '-:!l.c. .;I _,I '-;JL. ~ tJI ....Jc. :i.:iil_,..J\ ~ ~.>.! 01 ~ (5) Transaction or purchase transaction which is tsJl+-.J rlbl t"' ~1.l!i .JI u'=i_;\...:iJ w4l-JI .it. 01 <..I ~JI... proved to be contradicting or is repugnant to the .~~)'1~~1 rules and principles of Islamic Shari'ah.

(h) The Cardholder shall only use the Card to pay for wl..~l .JI wl;!~I Jill.. .JI w.J ~J ..} ..bi! 1+-1.i.;..:;...4 'Jl.l:.,JI J..t.:.. rfo. (j) purchases or services that are acceptable as per the rules -..;\ J..s1..1.,J1 J..1... ~_;.l:IJ .0,,;u.11.J ~)'\ ~~1 tsJl+-.J rib\' m_, Uy,i.11 and principles of Islamic Shari'ah. The Cardholder is J_,...s.JI Jl. ~ wl...;,;,. .JI <!?l...:...i .1~..} J..t'"U.;JI rl.i.;..:;...t ~ _;_,J;..,....ll u.-aware that certain purchases of goods or services, such as .JI _;L.ill ._}_,I J!j.i.i..ll ,.....i,. Ul..WI w~t _,I y,j.i.i..ll r...l _,\ ....&.. ._} L..J alcohol or the like , dealing in pork and pork related ~_,.ii.ill,.)#- wl...l.i..ll _,I J\_,...ll _,I ;, .... L . .\'1 .JI ~4)11 r~\'I .JI _;_,.....!I .1~..} products, gambling, pornography, firearms or other illegal ~\ J,.I... ~J .~~)'\~~I tsJ!+-.J rib\' lli.J ,_,,_,;....!\ <SY.,.\'I materials or services, are prohibited under the rules and ..,:ill wl...l.i..ll .JI i!?L..:...Ji J..ti. .JI w.J ~J ~ J..s1.l...,JI rl.i.;..:;...t U.- ,,s;l:i.11 '-:ii_,:,...... principles of Islamic Shari'ah. It is the Cardholder's .~~)'I ~~I L>J!+-J rib\ u.IW 'i responsibility to ensure that the Card is utilized to pay for goods and services which are not contrary, offensive or repugnant to the rules and principles of Islamic Shari'ah.

(i) The Cardholder accepts that the issue of the Cards by the ~ yW\.; ..l;,\..i'b..'Jl_, ~I J.ii ()A wtil.l:.,JI ).l...oj 01 '-.1\.b,JI J..t.:.. Jii; (c:) Bank and the maintenance of the Account is governed by ~r! :U..:WI )_fall 0\.1 •tlj.i <$1 •.,..:U UI... ..}J ~l.l_;,JI c-ll}.J :.t-1_,il the rules and regulations of the Scheme and in the event of .~m v&=- '-.1\.b,Jt J,.1... ~ r1 L. ~l+i !J) Jfa..; ~u_>.>11 any dispute, a decision taken under the Scheme shall be final unless the Cardholder proves the contrary.

U) The Bank may at any time disclose details of the ..,t.-. .JI ~1 J,.1... J.i.....w we. ..::.iti_,'.il u.- ..::..s_, 'ii._}~ 01 ~ !fi...; (.l.) Cardholder or its Account to any Agent of the Bank for ~ 1.:ic. _,I .1..il.l:.,JI U....IY. ~ '-;\ l;Jt...... u"=il_,:.\' ~ & JfoJ Iii.)) the purposes of processing a Card transaction or otherwise .~u _;,JI V"" _,.....;...; ~I wl..I j:i.11 ~ fulfilling the Bank's obligations with respect to the Scheme.

(k) Cardholders shall be jointly and severally liable to the .l._,~I oi.t. ~.t"'i ~I·~ ..;..L . .: .. .:lll_, Jil.$.llt,. U!l_,;..... wt.!U.;.11 ~ 0fa (<$) Bank under these Terms and Conditions if the Account is •yt.- '-.1\.b,JI w.its 1.lJ _,I _pl _,1 ~ t...jii.. ..,..1........11 0 ts 1.l) rlb\'l.J established in two or more names or if the Card is issued . .fal.Jl~.L.....~ to two or more persons.

17.2 Use of Card, PIN and TPIN ul-1.f.ll ~I J...JJ ,~I ~I J..JJ '-i\.l:a,lll pl.i.l.l...I 2-17 (a) The Bank will provide a PfN and TIN to be used in conjunction '-:!l.c. '-;\ ~ ..:... 'J\.b,JI ~ 1+-l~'J _,Lil.A -...i..lyt.:i j.._;.J ~ U.,.yU j.._; ~I r.li,i (I)

with the Card when effecting a transaction at an A TM or by ....Jc. ~J .U."\+ll YP' ~~I wl..~I J.JY. WC. .J\ ..,JI wl_;-:> jl+;.. J'.ll:i. u.-Phone-banking. The Cardholder must ensure that: ;~ t...... .>S;l:i.11 '-il.l:.,JI J,.L.. (i) all Cards are immediately signed using a ballpoint pen on J.i9 U.- l+-l....:i ..:... U...:.l.l _;;::. rli r1~4 _;_,.ill ....Jc. ..:.il!l.l:.,JI ~ ....Jc. ~ jill (l)

receipt by the appropriate Cardholder; !J_,......i.Jl~IJ..L.. (ii) all Cards are kept

times; secure at all !wl!_,'JI ~ ,_,j ..:.iti\.b,JI ~ t.)l... ....Jc. ~I (2)

(iii) the Cardholder memorises the PINffPIN issued for the I :;1 V""_,.....;..; _;Jt...-1\ '-'"""\+ll w._iyo.111 j.._;/~\ w._iyo.111 j.._; .1>h (3) Card and Phone-banking and then immediately destroys w._iyo.111 .;..._; t.,i....J w::tiJ ..ill~ .la./J (# u.1+11 ..JI"- ~~\ ..:.il..~l.J the PlNffPfN notification slip; 1 _;_,.ill ....Jc. ...,i>"\+ll w._i_,..;ll1.;... _;/~\

(iv) the PIN and TPfN are not made known to any other ,pl j.._;.J ~I w._iyo.11\ j.._; y1:. y..l ~ti] t'.lU.1 ('.:ic. (4) oerson and to change them regularly; !_;ly.l..I.; \..Jo~J

(v) when the Cardholder changes the PIN/TPIN they do not ~ ""i.i1+JI w._iyo.111 j..y'~l w._i_,..;lll j.._; ~'J\.b,JI J..1.:..rl,i!:l!L..,_,j (5) include any four numbers in sequence from the numbers '+;JI ....Jc. 4_,,..b.JI rl!_;\'I u.- tl....L...:i.. rl.i) .t..,.) ~\ j..)1 ~ 'ii orinted on the front or reverse of the Card; !'-.1\..1..;ll =4iWI J\ ~L. \'I

(vi) Cards are not used before or after the validity period _,l '-.1\.b,JI ....Jc. yfi.l.. y. L.S l+Jl,i.o..'.JI....... 01.a..>"' .:.a.i .JI J..i ..:.il!lb,JI rl.i.;..:;...I ~ (6)

"""' on th< CMd "' """ MY notifio•Hon """'°""~!t , •<J,s, ,1,.,, J; ,;. .,_ ,1 '-''°\uU...\ ~I ,_, or withdrawal of the Card bv the Bank or its Agent; and (vii) the Bank's record of any transaction effected in _,1 ~I w._i_,..;ll1 j.._; rl~ ·~~'-,ii u-<>_,.....;..; ~I..;:.,~~ (7)

coniunction with a PIN or TPJN shall be binding on the ,J L. ~I ..tll:i ~?11;1 Jl..:l,i \...,;!~I J..W t.jl.. ...,i>"\+ll w._i_,..;ll1 .;..._;

Page 21 of29

Cardholder as to its consequence unless the Cardholder .u~l .illi ~ .i)_,11 u..&. ~-u..i1 J,.t... ~ proves the contrarv to what is mentioned in the records.

(b) The Bank reserves the right at all times (with the settlement of the J,.1.i. u............JI r,,...)1.._..Jc. ..ill~ )I~ t-") ~ t...; utiJ'-11 ~ ~ ~4 ..ili.;!1 ~ (Y) conse<1uences on the fees collected for the services, if any) to: :(~Jw!t..li..!1

(i) refuse to authorise any Purchase or Cash Withdrawal; !~F ........... ,\ I ·~ti\ · ·_,.Lill · ~ .... J .. J"" -W""~I>":! ~ J (I)

(ii) cancel or suspend the right to use any Card, PlN or TPIN J.-J ,,I ~I U,yU!I Y.J JI :U\..b.i ~I rl~I ~~I~ ,,1 .,W) (2)

in respect of all or specific functions or transactions; and ul.;l..i:. } u.11..b,, ,,1 ul.;1-.ll JI u.11..b_,!1 ~ 0-"~ .;:4}1 u,yUJ1 ,,r.;~

(iii) refuse to renew or replace any Card. .~~~\ J'1.,,.:;....1,,1 -l:l~ ~J (3)

I (c) The Bank shall not be liable to the Cardholder for any loss or ~j. ..... ~JI~ \..!Ul J~I} •_;L...:;. ~1 ~ la-u..i1 J,.b.. .t.;...:> ':IJY... ..ili.;!1 0,S.. ul fo:) damage arising from or as a result of the Bank exercising any of .rts..... ~1,, .J.J~1.:.. ~,,...., ;J_Jh W.o ,.,~ ..ili.;!1 its rights under these Terms and Conditions.

i 17.3 Use of Automated Teller Machines <ATMs) .,!'ii ..ii~\ &~\ rl.iM..l 3-17 (a) The Cardholder shall be liable for all A TM transactions using the :U\.b.,JI r1~4 _,]':ii ul_,._.\I J~ J)l:;. 4.J.o ..::..1.;1-.J1 ~ ~ ':IJY... ~-u..i1J..1,.,,.0fo. (l)

Card whether or not processed with the Cardholder's knowledge ..ili.;!1 µ'-lb.. ~ ':/)) ':/ rl <1..1.. ~fo. ,,1 :Ul.b.,JI J,.b.. ~ ul.;1-.JI .illi ~ i' .. 1,,... or authority (except after written notice of loss has been received .(µII ..ill:il .4b t-4 ~-u..i1 ()I.ill,> t,1..i. ! Jt....:'.) and acknowledged by the Bank).

(b) rn other cases than the Bank's negligence, infringement or ':l,,y... 0fo. i;l..ili.;!1 w\j 'r\$..."llJ1..J~1.:.. ~JI ~1 JI 'i.lLi.11 u':ll... ~ ~ (Y) otherwise violation of these Terms and Conditions, the Bank shall ut...io. JI _,Jl ul.>'-"' j~ 'ii :Ul.b.,JI J,.b.. rl~I '-ll... ~ )>'-I JI &_;l....i.. ~I~ not be liable for any loss or damage where the Cardholder uses an ~I.)) ,,I cj!l_>JI .:..t...a. _»ii_,! e:i:. .JI u4t........ll (.;H JIJ"'-)1 J.ip:il U.."1+]1 y,c. ~.>'-""' A TM or the Phone banking to transfer funds between Accounts, •~) ':IJ:,-0 :Ul.b.,JI J..b.. ~J .~I t-4 01..!JI I~ u4f.ifa. ~ .;JIJ ..syl.l U.,. pay utility organisations or any other account or institution which :~

maintains an arrangement with the Bank. The Cardholder shall be solely responsible and liable for: (i) providing the Bank with the correct details for the funds YJ.J JIJ"~I J,.._,...:i J..;l..c (.)-'>~ ~I J.i....li:il4 ~I -l:!JJJ (I)

transfer, any user/ Customer/reference number and any .J !~I ll..l.h.,! .;JI ~I c.3!J ~';/ ul.);ijLi '-,ilJ e7->-31/ J..t..:Wl/r~I subsequent changes in a form prescribed by the Bank; and

(ii) Settling disputes of any nature with the Beneficiary. .~I I'-"~ u.;\..!,; 4- ul.:.lyll :1.,i_,....; (2) ! (c) If a funds transfer or payment request is made by the Cardholder rl.J.ill wl.:.I... .,l+J.il .lA.! 'Jl.b.,JI J,.1.:.. J,.5 4.J.o ~ c,.J.l. r:i.ll:l Jl JIJ"'.ll! J.ip:i .. 1..»l J6. ~ (d

after the Bank's end of day processing time the request shall be . ..,l\.:i!I ~~I r_,,µ1 ~ yl.l.JI ~ ~ 'l'_,,µ1 ..ill~~ ~1..s.il auctioned on the next Banking Day.

(d) If a Cardholder deposits an envelope or cheque in the ATM, they W....:L. ~ ..ili.;!1 wl! .~}_,]':ii u1_,._.11 J~ ~ tili... ;iJ\.b.,JI J,.l.. t'-i:i! Jl.. ~ ( :i) shall be deemed to have been received by the Bank for processing ._,]\:ill ~~I l'_,,µ1 ~ .w,........ ~~I JI Ula...ll ..ill:il on the next Banking Day.

. ( e) The Bank may limit total Cash Withdrawals through ATMs from 'fa :i.,il J)l;. <.)'11 ul _,._.\\ • jp,..l J)l:;. (J.o u4.,,...Jl .)4 ';II :i.WI (J.o :.:JI ~ (.fi...; (.A) time to time during any period and advise the Customer . yl. 'J Ui J 4.J.o ..ill~ J,.\4i.JI t ~)J accordingly.

17,4 Card Related Account Uu.,.l4 Jlal..ll ..,.1-:o.l1 4-17 The Bank shall debit to the Cardholder's Account the amount of each FY"'""'~ ,,I JI_,..\ J.ip:i J..;l..c .JI.,\~~ JS, t4- "-il.b.,JI J,.t... yl....:.. 4.J.o ..ili.;!1 ~ funds transfer transaction, purchase or Cash Withdrawal. The Bank may ~4 .P.-Wll ~ "-!l,µ14 _,I <l....i.l ~ "-1~4 u.;-1; ~'ii JI .P.-\:il1 J....:i,i c) ~J .'-.1.ii.i be contacted by a merchant or a person acting on its or the merchant's .l...J'WI ~.'liill ~I ...,....... J..;l..c .JI .,I~\ J..;l..c .,I.»';/ ~_,.Lill ~~I 01 &- .'!!>\:ill

• behalf to confirm that the Bank will authorize a proposed Purchase or ~)\ ~ V..l,lS i' -..;\.._..le.~ ~pl ..ili.;!1 c.i... .;JI ~I u\.i,....JI JI uyjLli...11 J..t...:;J Cash Withdrawal. Purchases or Cash Withdrawals which are authorised t4-.....,...,.,,. J_,all ..,.!.::. yt........ll ~ .)lji.JI ~)I~ ~J ~.._,.Lill cul:i ~ yl...i::..ll ~I by the Bank are treated as having been debited to the Account on the date .(j.'liill ..,........JI JI .,lfil ! of authorisation and will immediately reduces the credit available on the

: Account by the amount of the Purchase or Cash Withdrawal. 17.5 Foreign Currency Transactions ~~l~~I 5-17

The amount of any Purchase or Cash Withdrawal in a currency U..::. .)) 4.!-u..i1 U..::. ~ U..::. ~4 ~.ill F ...,_,........JI .,1_;..:, J..;1..c ~I & J.ip:; ~ other than in the Card billing currency shall be converted into the uJ.....11,, ..ili.;ll J..5 4.J.o :.~ raJ ~L..:.) ~ .y!J m ... :.... .ill.JI ....;_,._.11 __,.....,. c.3!J '-91.h,]1 Card billing currency at the Prevailing Exchange Rate including .r,,...)1 JJ~ ~ .u.:. an additional fee as determined and announced by the Bank in the Schedule of Fees.

17.6 Card Related Payments Uu.,.l4 ~I .:.lai.lll 6-17

Page 22of29

(a)

(b)

(c)

(d)

(e)

The Cardholder shall ensure that sufficient funds are available in the Account, whether a credit balance or an overdraft limit agreed by the Bank, for payment of funds transfer, Purchases and Cash Withdrawals at the time of a transaction using the Card. If for any reason the Account is overdrawn by the use of the Card, the Customer shall be responsible for immediately making up the deficit by a direct payment or transfer of funds from any other Account maintained with the Bank. Failure to comply with this condition shall entitle the Bank to cancel the Card and/or make a transfer on the Customer's behalf (if more than one Account is maintained with the Bank).

The Cardholder shall verify all transactions appearing on a Statement of Account and, in the event of any discrepancy or dispute advise the Bank in writing thereof within fifteen (15) banking days of the Statement of Account date and proves such entry to be incorrect. If no such notice is received by the Bank, all Card transactions shall be deemed to be confirmed by the Cardholder as correct. If the disputed transaction of Purchase turns out to be genuine, the Cardholder shall pay the amount set out in the relevant Schedule of Fees together with any actual expenses incurred by the Bank in the investigation of such disputed transaction or Purchase. Without prejudice to the foregoing, the Card holder shal I immediately report to the Bank if there is reason to suspects any fraudulent, illegal or suspicious activity with regard to the Card and the Bank shall, upon receipt of such report, be entitled to temporarily suspend the usage of the Card until further notification to the Cardholder. Upon the Cardholder's request, eopies of transaction vouchers shall be provided by the Bank ninety (90) banking days after the transaction date (the Cardholder shall undertake to pay for the Bank's applicable fees and charges specified in the Schedule of Fees). The Bank's records shall be considered as conclusive proof of the correctness of a funds transfer, Purchase or Cash Withdrawal transaction unless the Cardholder proves the contrarv. The Bank shall credit the Account with the amount of any refund due to the Cardholder on receipt of a properly issued refund voucher or other verification of the refund by a merchant in a form acceptable to the Bank. No claim by a Cardholder against a third party may be the subject of a defense or counterclaim against the Bank.

17.7 Additional Cards (a) On the written request of a Cardholder who is duly and properly

authorised within the Account mandate, the Bank may supply an additional supplementary Card and PIN to a Supplementary Nominee. These Terms and Conditions shall apply to the use of such a Card and PIN, and the Cardholder shall be liable for its use as if the additional Card was used by him.

(b) The undertakings, liabilities and obligations of the Cardholder shall not be affected and m any way by the issue of a supplementary Card and by any dispute or counterclaim the Cardholder and Supplementary Nominee may have against each other. The Cardholder shall indemnify the Bank against any actual loss, damage, liability, costs and expenses whether legal or otherwise incurred by the Bank by reason of any legal disability or incapacity of the Supplementary Nominee or any breach of these Terms and Conditions by the Supplementary Nominee.

17.8 Card Char2es The Bank reserves the right to charge the Cardholder with the fees and charges specified in the announced Schedule of Fees upon request ot obtain the Card or the Service. This may include, but is not limited to:

..} Jilji..ll ~)I..} .. 1_,.. 1yl.........l\..} ~\S tJ4-- jljl.;... .lSl:ill :Ull..,JI J,.6. ._,k. ~ :U _,,...JI tJ\.i.JI .il..wil ~ .J .ili,JI "'-;!li::. J.11 y, <j:ill <....i _,..:;.s..JI ..,.Jc. ~I .i... ..} _,I yt........ll ..:;IS l:i)_, .:i.ill..,JI r1~4 ~ ~I ~ .i:.c. ~I .;,4_,,.....J1 t14--.J wl:iJi.Lll CJ.o'.i.J wJ.i .:i.iu.,J1 r'~' y; Y4.w>YI .;... .......,,... <.jY u_,..:;.s..JI __,i.,. <i.l.. 4_,,...... ..,.,t......J1 _,1 ·~ W.i .i1..i.. ~.>6 iJ:- _)_,&11 __,i.,. fi--.ll ~_,..:; iJ:- ':/_,.-,..... ..:i./>a J,.w...11 .UJ.i.hy:ill 14/ ~Ir:.=. Jl... ..}.J • .ili,JI <$..il '-/~ ~1 yl..u.. <.j\ .;..t14-JI J,i_,.,.:; "-:!..il w\S 1:in J,.w...11 (.:/:- ~l;ll4 J1_,..)IJ J.i_,.,.:; ~ .. 1_,..J _,11 _, ~'lbf' .. wi ~ ~

.( .ili,JI <$..il Cjii. .i...I_, y\..u.. .;... .fol

:Ub. ..}.J y~ ~<.ii..} :U_,.i...11 ul.;l-11 ~ ~.;... ~ .Uu.,JI J,.6.1'~ t.y, (15) ~ ~ J~ Yb- yYI ..ill~ .ili,JI t'.ll.il-1 r~ •t'Y _,\~<.ii .i.1'1".J ~ Ji. µ r:.=. J6. ..} _, .~1 ...!ll:i ~ r:.=. w\,U!.J yt........ll ~ t;;.)u .;... !,ii->-" 4.;L::. .lSI .a .uu.,.i1 J,.6. 01 __,i.,. _;;l.:i .Y"\..\..;ll .;,t:iJ...c ~ w\.S • ..!ll,J1 J;i .;... }~-s,-y1 ~I J,.t... w\.S ·~ ~ tJ .. i:WI .. ly:JI ~ wl u;, 1:ii_, .~ 1.A).~4 .ili,JI 1.A.),6.l; :i..;W ..:.\iii ~I..,.\! ~t...:..';i4 r_,.-)1 J~..} ii.i.i......ll _).J'/"YI .ll.lwl.! r~ J..t... w\.S ••.f>'.i ~ l..; U"l.......JI W.J.l/.J .~ tJ .. il.JI .. ly:ill _,1 J,.\iUll ...!ll:i.;... ~ JJ:. _,I .)\;Ja-1.hLl..i <.i4 .v.~~.......,,... .i.1'1".J Jl.....} .J,all ..,.k .ili,JI t'.ll.il-1 r~ ;J\..bfl :Ull..,JI rl~I ~ ~ ~ t)l,JI ...!ll:i µ .i.ic. .J .~1..l..;11 u.a~ o _,..:;.... _,\ _,;_,.;ll

.~1..l..;11 J,.W ~l .J~! ~ Wi-"4 jiJ.i

(I)

t.y, (90) ~ ..i.., ..::..l.;l-ll r-iU.;... ~ ~ .ili,JI ._,k. w\.S ,...!ll:i ~I J..t.:.. y1.b \::,) (c) ..} oJ.i......ll .ili,Ji I'_,.. .J.J .J.1'1"\ ~ .Utl..;ll J,.t... r' jill C:") ~I t;;.}u .;... !,ii->-"

.(-,..J.l..ll ~ .i:.c. r _,..)I J~

":.l:t..ul ~ _,1 .. 1_;;. ~ _,I Jl_,..)ll J,i_,.,.:; <ii .t........ ._,k. (,i...J..i ~ Jli,JI ..:..)4..... fa

. ...!ll:i # .Ull..,JI J,.\.o.. w/;; r1 L. ,~.u.; ~

<....i,iy-,;j Y..J.J ~t...:..J ~Ji :uu..,. ,.;JA:i ~ ~ .~1..l..;11 J,.t....;... ~ y1.b ..,.k .. u,. (l) .Ull..,JI ...!ll:i rl~I ..,.le. rlS.....Yl_, .hJy:.11 .:.. <jy-U.J .~_.ill :i.ill..,JI J,.t... ..,.\! ~ r~ ulS _,l l...s (+..1~1 ,y ':I_,:,..... .Ull..,JI J,.6. 0~.J ~I <....i,ipl j.o .J.J

.~ ~t...:..';il .Ull..,JI

~I .;l.i......) Yi ~':ii.;...~ c.j~ .Utl..;JI J,.6. ..::..L.ljill_, ..:.1,il_,.-,....._, ul~ y"tr. w! (Y) r~.J .~_.ill :i.ill..,JI J,.t... U,;,l J ~ JiWJt; ~ _,\ tlJi <ii~ _,I ~Ji .UU..,. ~ u,i) ......... _, <....i,ilts:i_, ul..ljill_, )>"-1.J O_JI......;.. ~\ .i.w. .fil,JI ...,.....A :Utl..;JI J,.t... :Ull..,JI J,.W ~_,.i\.ill .ti]AYI r:.=. ~ .ili,JI u.4 .,:ill_, ...!ll:i .;;e. _,I ~_,.;ll u.i\S .. 1_,..

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Page 23 of29

(i) provision of a replacement Card; (ii) provision of a Cash Withdrawal (Not a borrowing from

the Bank); (iii) a request for a copy of a transaction voucher which is

subsequently confirmed as a bona fide transaction; and (iv) a request for a duplicate copy ofa statement page.

17.9 Lost and Stolen Cards (a) The Bank may issue a PIN and/or TIN for the Cardholder to be

used in conjunction with the Card when effecting a transaction at an A TM or by Phone-banking. The Cardholder agrees that the PIN/TPIN may be sent by post to him/her at his/her own risk. The Cardholder shall be fully liable to the Bank for all Card Transactions made with the PIN/fPIN whether with or without the knowled2e of the Cardholder

(b) The Cardholder shall use all reasonable precautions to prevent the loss or theft of the Card and shall not disclose the PIN or TPIN to

(c)

(d)

(e)

anv oartv. If any Card is lost or stolen or if the PIN or TPIN becomes known to any person other than the Cardholder or Supplementary Nominee or the Card or the PIN or TPIN is for any other reason liable to be misused, the Cardholder must, as soon as possible, notify the Bank without delay and subsequently file a police report at the nearest police station where such loss or theft or disclosure occurred or was discovered. In such circumstances, the Bank shall be entitled to temporarily suspend the use of the Card until further notice to the Cardholder. If a Card is subsequently found it must not be used and instead must be returned to the Bank immediatelv cut in two across the magnetic stripe. Without prejudice to the Cardholders' obligation to report the lost, stolen or misused Card, the Cardholder is required to notify the Bank in writing of any loss or theft of the Card, TPIN or PIN immediately following such loss or theft. The Bank shall in good faith take the necessary measures to prevent use of a Card on receipt of such notification. However, the Bank shall assume no responsibility until it has received such written notice. The Bank may upon request from the Cardholder issue a replacement for any lost or stolen Card or a new PIN or TIN on these Terms and Conditions or such other terms and conditions that the Bank may deem fit and shall notify the Cardholder of the same upon filling the anolication.

17.10 Liabilitv for Unauthorised Card Use i (a) The Cardholder shall be liable for any losses arising from the use

of any Card, TIN or PIN by any unauthorised person before the Bank receives notification of loss or theft of a Card, TPIN or PIN in accordance with this Clause 17. The Cardholder shall be liable for all losses to the Bank arising from the use of any Card by any person obtaining possession of that Card with the Cardholder's consent or where a Cardholder has been negligent.

(b) The Cardholder shall assist the Bank or its Agent in the investigation of the loss, theft or possible misuse of a Card, or the disclosure of the PIN or TPIN and the recovery of a Card. The Cardholder consents to the disclosure to Agents of any relevant information concerning the Account in connection with such investigation or recoverv.

17.ll Information (a)

(b)

The Bank may analyse certain information about the transactions on the Account and may use the information to tell the Cardholder about products, services and benefits which may be appropriate to the Cardho!der. The Bank may monitor and record the Cardholder telephone calls to the Bank or to its A2ent. Such telephone recordings shall be the

~ ~ .;,;S\.:lll .)\:ily Ml _,:;ll_, ~I 4.J i.)o ~ ..,k J_,......Jl yl.b <jl (3) _,1l.1......~

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Page 24 of29

sole property of the Bank. (c) The Cardholder shall advise the Bank in writing immediately in :tt'l.411 J..t:.. <""'\ <) J:!:!Li .;I '-"" ~ _,_,all ..,.le. J ~ ~\ t ')4j.,. :ti\.l.+ll J..t:.. r jil,i (~)

respect of any change to a Cardholder's name, business and/or JL...J) Y'N .;:;!I i.JlfaJ4J '-;JWI 4JJ).i.;J "'-;!~ JjlJ\ U.,1..t. rll) J\/J <l.c. Jl/J home telephone numbers, financial circumstances and the address . <l;l! ..::...)1...1_.>..ll

to which correspondences are sent. • (d) The Cardholder permits the Bank to disclose information y..o.o.. WJ.l/J ~ <} \...i :ti\.l.+ll J..l...,i Ul..:i.. ... :A .. _,!...... i.Jc ~4 cli;ll :i..t'l.41\ J..6. ~ ( .1)

concerning the Cardholder including, but not limited to, the Jl ~J.;i Jl ": u.,i:;yJI ..::...4'!JI JI ~J JI ~I ..,il>J.4 .)! :i..t'l.411 J,.t... yL.:.. Account of the Cardholder to the Bank's employees agent, .~I Lr-~_,.;.. .sY.I ul_).I ~I..,.!) JI .;.;~J JI ..J;! Lr- ..+l Jj\.i:WI associates, branches, assignees, agents or other parties authorized bv the Bank.

• (e) The Customer hereby authorises the Bank to fix a Close Circuit ..1;,u:;,.,"J1J ..b\i:ll"i •).> .. <}Ula.. ~.J;!P >Jib rij;,j ..::...1-»"tS ~ <) ~1 J,.1..U..J1 Jp.,; (..A) Television (CCTV) camera at its premises to capture and retain ;J,i...J :i.;l.i JI~~ :u...1_,,, JI ~1_,c._,._,i •..!_,,.....~..,.le.) J,.l..U..JI i.J-"""'°1 the Customer's image (by photo, video recording or other means} .;I<} .s_p.'i1 ...::...U.l....1 JI .;fi_.>..ll u_,_..ll JI U.ytll ..,.!) 1+-:1.li:i .Jp.,; t..s <(.sY.I and to provide the same to the police, central bank or any other .•) . .hi.! JI J..l..U...ll UilJ.4 i.JJ.li ..::...uJ'il Lr- UiJ competent authorities at anytime without any approval by or notification to the Customer.

17.12 Additional Features ~W.'/I 41J.oJ1 12-17 (a) The Bank may make available additional features to Cardholders )..b.) rl:! _;ll l'tS....'ilJ ..bJytllJ rlJil"JI t" ~'1.41\ U-:r. .)) ~t..:..) \..!lj.. ~ .i.ll;1J .:fi..= (1)

subject to such terms and conditions as notified to the Cardholder ·-'°" 'J Ui J Lr- 4--1 :i..t'l.411 J..t... from time to time.

(b) The Bank may replace, remove, amend or vary any or all of the ~I ~J .~t....)'I 41j..l1 ~ J1 ~_):!:!Li JI Ji~ JI ,.W) JI Jl-¥J....I .i.ll;1J .:fi..= (y) additional features. Any such changes shall be effective upon . :ti\.l.+ll J..6. .)) ).1•..:;) ~ ~ i'.liU ..:..I _):!:!Li

giving notice to the Cardholder. 17.13 Termination ,.'+'"II 13-17

(a) Either the Bank or the Cardholder may terminate the use or ._.1 <} yt..-..11 rl~I .. l+i!J :ti\.1.i ~I ~.::a-., JI r1~1 .. \+iJ :ti\.l.+ll J..t.:.. JI .i.ll;1J .:fi..= (I)

provision of a Card and the Account at any time on written notice LJ.;i .)JI ..i...1 l... ) ...... U... <} J ._JO. 'JI u .)JI .)) _,.b.;.. .Jt....:i) .)c. ,.Li; ..::...!J J'il LJ.o Ui J

to the other party. If either party exercises its right to terminate the .)) yt..-.,ll) ~1 ..::...ts'l.411 ~ i.1~) ~ .;,,;).i • .:ut.b,JI ~JI rla:L..I .. (+j) <} .U..

use or provision of a Card then all Cards issued in respect of the . .hli.....JI ~ytll ..>!"- ;);i..-j .)) tc. _,i..a.. ~I

Account must be returned to the Bank cut in two across the magnetic stripe.

(b) The Account shall be closed only after the full payment of all ,yt..-..11 ~Y¥ ..::...1..ly.l"J1_, .. .,,...;1 ~ .11.lM ~.bi! yt..-..11 ~ (Y)

charges and liabilities under the Account.

(c) The Bank may terminate the Card and Account or demand .;I<} yt..-..11 <}~I ~)I-\!~ _,I .11-lM yll.} yt..-..11_, ~'1.41! ,.l+i) .i.ll;1J .:fi..= (c) payment or repayment of the outstanding balance on the Account · •rtS....'il_, .i.._,yti1 .:i. ~Y¥ ~1 ..::...t.,;.:..~.,, J~ rly.l"JI t" . ..::...u_,'i1 Lr- ..:..!J

at any time. Subject to the Bank's rights and powers under these \+i.l.o •lf.ill ~ '-'i\.l.+ll J..t... .)) ..::...l.i\.l.+ll ""~ ..fil,.11 rJil,i ••l+i'/1 ...tll::i <!..J..l.>. ~-' i

Terms and Conditions, and until such termination takes place, the .Y.,'J UiJ Lr- ...tll::iJ

Bank shall provide renewed Cards to the Cardholder on expiry of the Card from time to time.

(d) In the event of termination by the Bank any outstanding balance ~ :i.;1 JiU.. yt..-..11 <} ~ ~..!.;I :l.,...,U.. .i.ll;1J ~.~I J+i Lr- ,.(+i',ll 4.!L... <) ( .))

in the Account may be set-off by the Bank against any funds, .~14--1 ~ :ti\.l.+ll J..W ..:..WI.....;. JI J_,....1 } .~I _,I

encumbered, assets or securities of the Cardholder that are held bv the Bank.

17.14 lndemnit:v ~I 14-17 The Cardholder shall indemnify the Bank against any actual Jfa _,1 :i.+JU.... JI <""' ..! Jl i .Jt.A _,l ~ J:,.- ~I .:...:.. ~I v'>:ly.:i; :U\.l.+ll J..t.:.. r jil,i liability, loss, charge, demand, damage, whether direct or indirect, • ..... i .. ui........ll_, ~l.S:JI_, .s_,lc~I ..::...\.iil ~-' ,_,..:;lj.. _.>i- _,I _,..:;lj.. JS.,.:'.i .1_,... ,._,.w proceedings, costs and expenses whether legal or otherwise which ·~ :i..t'l.41\ J..6. J:::l>.) ~~I lA.;A _;l1_, ...tll'.:i _.>i- } :i.,i:ijil ..::....i\S ,.1_,... :t,;Wll the Bank may incur by reason of infringement of these Terms and yt..-..11 .)c. '-"",........ii I~ LI.,i_;L......!IJ ~I ~ .i,i! ~-' .rtS....'ilJ ..bJytll Conditions or any breach thereof by the Cardholder. All costs and ·l'\S,,. 'ilJ .l. Jytll o::i..i Ci! J .i.ll;1J .:ut.b,JI J,.l.. LJ.o .11.i...ll ~ J expense in such regard may be debited to the Account and shall be payable to the Bank by the Cardholder in accordance with these Terms and Conditions.

17.15 General Provisions ~WI l'\.b 'ii 15-17 (a) The failure or delay by the Bank to insist in any one or more .:i. Lr- .;'J ~I .1.1'il .)c. ).Y-"''/I i.Jc fol JI i..i...IJ U... <}~I _p.l:; JI Jli:i..) w! (l)

instances upon the strict performance of the any of the provisions .J..Jytl1 ,;i. ~Y¥ ....:iljt;i.-1 _,I ....,_,..,.. _,\ ~1..W...J ....:;.,.,,..!1.... ~ _,I r\S,,.'il_, ..bJfil

of these Terms and Conditions or to exercise any of its rights. JI ..::...UJ...JI JI r\S,,.'il_,.l._,ytll ..tlt Lr- ..,,.1 (;p. ~JI Jjll:i .;,,;\..,.le._,...&; ul rtS....Y1J

powers, or privileges hereunder shall not be construed as a waiver .:i. Lr- .;4 J:::l>.',ll (;F .fail fa "JI (;F ~1 Jjll:i ~ uJJ ,..:..IJ,ii.."JI JI JfoJI or preclusion of any such provisions or the relinquishment of any . .:;..'i J:::l>.! <ii (;F 'ljll:i ...!.U::i ..;fa.; ui_, ti.. "i U.¥U yll. LJ.o r\S,,.YIJ .i._,yti1

such rights, powers or privileges which shall continue in full force and effect and any waiver by the Bank of breach of any of these Terms and Conditions shall not orevent the subsequent

Page25 of29

enforcement of them and shall not be deemed a waiver of any I

subsequent breach.

(b) Any notice issued to Cardholders by the Bank as required within .l.Jylill .;i. ~,..; y_,11... y. \....$ .ul.l.,JI ...,.t.G.. _,.!)~I 04 yL.... _;~)<ii r:i..ll.l ~ (Y)

these Terms and Conditions shall be served by any means y. L.$J U\..b;ll J..6. _,.I! }~')I J~_, lf.; ~ .!il,JI .s.il i_;!ji.. ~J ~4 rlS....':il_,

available to the Bank that ensures the delivery of the notice to the .0.,:.u.11 ~,..,.., c:_,......

Cardholder and as permitted by law.

(c) The Bank reserves the right to determine the priority of Card J1 ~I w~I JiU.. '-9\..b;ll ~,..; i:w..11 ..:.\,,J....ll wy_,l_,I -1:!~ <}~~I~ ((!)

transactions against cheques presented or any other existing .~I~ W\.i .sfal w\¥.>jj ~':i ~

arrangements with the Bank. 17.16 EXCLUSION OF LIABILITY 1;3_,;..-ll""' ,.lti:i...':l'l l6-17 (a) Except in cases of the Bank's negligence, infringement or J.."41 ';/ ..!li,JI w\.! rlS....'il_, .l.Jylill .;i. :WIA.... JI ~I } <j.lLill w';/6. be W (I)

otherwise violation of these Terms and Conditions, the Bank shall .,,.1 JI ..!h,JI ~_; ~ '-i\..b;ll J..6. ....J u<:>A JI·~ _;Y.:,. JI r._;1.,.,;.;.. ~I ~J:,.-not be liable for any loss or damage howsoever incurred or : c:WI y;.l u_;l. ..;I _,I .)1 uly- j~ ..;I JI ..,y;.I ~ ........... )--JI y;.l ~JI y,-1.:i

suffered by the Cardholder by reason of the Bank or a merchant or ,-i.)~I '-*:!pl ,-i_; _,I '-9\..b;Jl ,-i_; _,I .U\..b;ll J_,;i JI '-i\..b;JI _,Jc J..W ~ly,.).i

other bank or financial institution or any A TM or other party .~I w"1,,.....JI ..>Jl.i>} r:i..li.l JI ...... "t+ll U;_;.::.11 refusing to allow a Card Transaction or accept the Card or the Card number or the PIN/TIN or to extend or provide Cash Withdrawals. (b) The Bank shall not be responsible for the refusal of any :.)5.faL. /I~ ~ ~ ........... )-- JI Y!-1.:i ~I ~_; wc ~_,:,..... ~I ..!li,JI J.."41 ';/ (Y) merchant or member institution of Visa/MasterCard International J..6. _,.I! ~.li.JI ~.ia.ll JI ~w.,JI <} y;c. JI u...J..i ..;l JI U\..b;JI J_,;i J.; »"'Ufa! to honor or accept the Card or for any defect or deficiency in the ,i..;1:.I r:.c. JI U\..b;JI ..:.~W; y,-1.:i ..,..;4- &- ~l ..;I wc _,I y,-1.:i ..;I J.;i 04 '-i\..b;JI goods or service supplied to the Cardholder by any merchant or, :i..JWly........

where applicable, for any breach or non performance by a merchant of Card Transactions. (c) In the event of any dispute between the Cardholder and any w\.! ._y;.1 ~..;I _,I ~L. ........... )-- _,\ ~} y,-1.:i ..;1J ~11.,JI J..6. ~ tlJ.l ..;l :i..lh <} ((!) merchant, bank, financial institution or any other person, the .'i.,JU..... ~Ji tlJ.lll .illli JtS...t':i1 U-- JU ..;4 .!il,JI •\..iJ y'l:i:i ';/ '-i\..b;JI J..6. ~J:,.-Cardholder's liability to the Bank shall not in any way be affected JI ~I ........, .,;.Ji JI ..!ll,JI J1 y,-1.l!I -ill~ .i...:.. U\..b;l1 J..W .:.;Ji., .ii t.....U.. ~ JI ~t.:a:-...

by such dispute or any counterclaim or right of set-off which the .~! Cardholder may have against such merchant, bank or financial institution or person. (d) The Bank shall not be liable in any way to the Cardholder for 4-> _;Y.:,. _,I>_;\.,.,,;,,. ~I wc '-9\..b;JI J..6. •t.i-:l J\S...t':il U-- JU .;4 ~J:,.- ~I ~I J.."41 ';I(:.) any loss or damage of whatever nature due to or arising from any j~ JI .)1 uly- li1 <} '-:-':!'" JI Jl= JI t\.bijl Iii wc Llil:i JI _,.I!<..>.?,/~ ..:.uts

disruption or failure or defect in any A TM or other machine or t1JJ Iii JI Jt....._;) :U....J _,I ..:.ut.H tiJt..... _.ll;.J JI d~ _,\ w'il.....:il rll;.J _,I _y;.l communication system or facilities or data processing system or . .ili+ll ·~ j\.b.; wc i::::_;l..i.. ~JI _;a.l tlJJ JI ,,,...u...... transmission link or any industrial or other dispute or anything or cause, whether beyond the control of the Bank.

(e) The Bank shall not be liable in any way to the 4-> _;Y.:,. JI>;...:,., '-:11 wc ~1.1.,ll J..b. •t.i-:l J\S...t':il W.- JU i;4 ~J:,.- '.,ii ~I~';/(•)

Cardholder for any loss or damage of whatever nature due to or _.b L. i.a..t.ll :i.;/_,.JI ..:..l_;L.')1 t:f..Jli.. ti\..b;JI rl~I wc Llil:i JI _,.!) tSJ-,/ ~ ..:.ul!.

arising from the use of the Card outside the UAE as long as this . ..!ll,JI ·~ j\.b.; wc (!y..,i ~ _,.IJ ~Y. -il)j is due to a reason that is beyond the Bank's control.

E. PHONEBANKING & MOBILE BANKING .!!~I ..Lilfll.J U-i1+JI ~ ~~I ..:.1....l;iJI ( ... ) I

18. The Phone Banking and Mobile Banking shall be subject to the ..!ll;lt,. t.....WI l'ts....':ilJ .l.Jy:.!l .!.!...r-:Wi u"t+JIJ u:i\+ll y.c ~~I w\....ia.ll ~ ~ -18 terms and conditions of the Bank attached to the Account .w\....ia.l! .;i. _,le J_,.........ll ~ J..1..:Wi J_,;i .l.fo. .,;JIJ ,..,_.t.....JI c:i.i Y""1 tii_;.JIJ Application Form. Accepting of which, is a condition of utilizing theses services.

F. INTERNET BANKING ~Ji.;°'il ~ ~~I ~la....11 (.J) 19. The Internet Banking shall be subject to the terms and conditions _,!'4.y...11_, ..!ll;lt,..t.....WI e-\S...':il_,.l.Jy:.!l..::.ujil')l ..>I"- ~~I w\....ia.ll ~ ~ -19

of the Bank displayed on the Bank's website. Accepting of which, .>I"' ~I w\....ia.ll _,le J_,.........ll lf.; J..\.:Wi J_,;i .l.fo. ..;JIJ ,~ ..,.;J~I ti_,...ll is a condition of utilizing the Internet Banking services. .w.ijil'il

G. SMS SERVICES &~I ~I J.11....)1 .:.1....A (j) 20. The short message services ("SMS") shall be subject to the terms c:i.i Y""1 tii_;.JIJ .ili;.14 .t.....WI rlS....':/IJ ..l.Jy:.!l •~I ~I J;\.....)1 wt....i.o. ~ -20

and conditions of the Bank attached to the Account Application o ~I ~1 ._\;\..... )1 wL..i.a. _,le J_,.........ll lf.; J..1..:WI J_,;i .l. fo. .,;JI_, yl.....JI : Form. Accepting of which, is a condition of utilizing the Internet

I Banking services. H. SAFETY DEPOSIT BOXES v-'i1 e.1.1;~1 J:iJl..i... (!"")

1

21 . At its sole discretion, the Bank may render the Safety Deposit Box w*Y. ~I ~1..:l..11_,.IJ 6A':il ti-1,!')I ~U......L..i..;. .)Jljj_,! ~I ~loJ.p • .JiJ~-21 . Service to Customers who wish to keep valuable physical items and l'ts....':ilJ .l:.Jy:.!l ~I .;i. ~J . ..!h,JI _,! ~l :u.l..l...;...;... wl~J u<:>IY:.4 .l;,1.ii..';/I..} documents stored within a secure area in the Bank. This service shall be JJJ.;>...} i.u........11 wl..,;,JI ~J .. _,....JI _,j)J ~I u.il JJ.l.i....JI _;l.;..,J .lie_,! .ili;.111.A..i.l.>.,! .,;JI subiect to the terms and conditions of the lease agreement determined by ·l'_,....)1

Page 26 of29

the Bank and to the fees and deposit amount specified in the Schedule of Fees. I. MISCELLANEOUS Up l'lia.I (l:i) 22. Disclosure wl...._,J....l\ ;J:. ~I -22

22.1 The Customer irrevocably agrees that the Bank may at its !,)A l.)A_j:. i.;'JJ V""WI •..J~ ~-' ~ ~ .;,,.;\ ~ .,w;;J J.il.i ~ ~ J..l...l.JI ~ly, 1-22 discretion and for any purpose (including for the purpose of fraud 4,.,J.k. u\$ I~! JI (Jy,..ll J.i...-:iJ ..:,4~1 ~J J\,ih':ll ~ ~..} t...i) ..;.ol.J:.'11 prevention, audit and debt collection, or if required by any w~ JI J;....t..u JI wL._,l... "11 .:.P- UM.II ( ~ '11-11;;; JI~~~ "11 J;! i.)A competent government or regulatory body) share any 4-1 l.l..;:i~I wl+'IJI JI ..tll,..11 t:" J..l...l.JI w\,;l...c- Jl/J w4l=JI Jl/J J..l...l.J4 ~ L..ii information, details or data relating to the Customer and/or the I... ":-""""' ..tll,..\I (!:-- ~.iSW u:x.:. r J--/0 ~ i.;1 JI u\..:ill ;JI.$ J i.;1 JI ~ J.h Accounts and/or the Customer's transactions with the Bank or its . J..l...l.JI ..JL....:i) u~ C...U. ..tll,..\I • ~ affiliates or branches or any credit agency or any person who may enter into contractual relations with the Bank as the Bank may consider appropriate without notice to the Customer

22.2 The Customer irrevocably agrees that the Bank may transfer or .lL.:i.11 JI .:J:. Jjll:ill ~ ~ .;,,.;\ ~ .,w;;J J.il> ~ ~ J..l...l.JI ~ly, 2-22 sub-contract the provision of any part of the services provided to ..tll,..11 .;4i.J .J..l...l.JI .)! 4....lWI wl.....a.li i.)A "J:?. i.;1 ~ Ll""~ ~ u_;J,. i.;l the Customer to any third party. The Bank shall remain liable to JI J..l...l.JI I.A~ ..,:illJ v'>:!_,...11.l tlili )y.:.-1 JI _;t.,.,.:... ~I.;,,:. J..l...l.JI •+i 'iJY... the Customer for any recoverable loss or damage incurred or . .!i.11.'lll u.;.bll ..!11'.l ~JI ~J JI Jl..A.J ~ ~ u">fa. suffered by the Customer as a result of the negligence, breach or default of any such third oartv.

22.3 In case of the death of the Customer, the installments of any credit I.)~~ (w..i+J ul) J..\a.W.I c_,i..... J.i_,..J i.;1 .l..UI .#J ' J..l...l.JI OUJ ;J6. ..} 3-22 facility extended to the Customer (if any) shall become C,........J 1->"I ..tll,..11 ~ ._;,.:... ..,.i_,:WI J..l...l.JI ~4 ~~I .>\.:;.....Ai JJ y~I ~J immediately due and payable and the Account shall be frozen and !,)A U1::.C.l .l..ii 'iJ:,...O ..tll,..11 ~ .}:il4J Ll""~I ..!ll:ii ~!~I !,)A

no amounts in the name of the deceased Customer's shall be .•u_,!1 .!llli •..Jl.l.n) released unless a formal order by the competent court is received by the Bank to this effect, and the Bank shall only be responsible therefore from the date on which it has been notified about the death.

22.4 The Bank may open such Accounts (as may be approved by the u~I ~IJ .ii:.l.,AJ WJ y..'J USJ !,)A ~I I.A~ L..S.) w~ &i ~ i:fi..; 4-22 Bank from time to time in accordance with the Central Bank rules <.r"'_,li JI ._..l_,!I !,)A e}.i> ~Yo-! Ul..J<-"Wl ( ~IJ -lpl ... J':ll U:i-il.,AJIJ i.;JS~I and regulations and applicable federal and local laws) for minors ~I y~I ~ Y-"l:i.li ..ill.iJ ~ l.A.lli=.J .~)\Li'"' Y-"WI t1i:! ._;,.:....;.,;WI under the signature of his natural guardian or legal guardian until .<.SY.I~ i.;1 JI <.r"'_,11 JI ..,J_,11 i.)A-.:Ail_,.. i.;1.)) 4w1 uJ" ~ the minor is the age of majority, whereupon such minor shall be entitled to operate the relevant Account in his own right without the need for any consent of the natural guardian or legal guardian or any party.

22.5 The Bank shall keep duplicate of the correspondences, telegraphs JI 4J....J:l ..,:ill ... 1,i'.il_,illJ wys..>.JIJ ..:.::ii...1~1 !,)A J.,...'JI J,J. ·.)~ ~ ul ~I ~ 5-22 and invoices sent or issued in respect of the financial transactions w::ii...1->" i.)A ..,,l) "..>:l 1.... ~ .loU'l.o.':ll t..:..;I <l.;1:.J ,4w1 ..:.l.,il.....ll Ll""~ lA..J.l...a;l and shall also keep all incoming correspondences, telegraphs, J,....I ..!II~..} t...i 4w1 ..:..l,ikl4 J..,...:ti ..,:u1 ..:.1~1 i.)A l.A~J ..J:ill~J wl..,iiy.J invoices and other documents relating to the financial transactions ufo.J •4-1 .loli:b.':ll ~~1 .....;1..J"-'11 Y>'l"Y"I ~1 i.)A 4,.,n.... ufo. .i; ..,:u1 ..::..~1 including the original cheques that may be required to be kept and cul:i !,)A wljw ~ o.i.J ~I~\ \+.o--~ t....l;.:... ~fa! i.31..JJ'Jl •St-I .loU'l.o.':ll maintained by the Bank in accordance with the banking common ~ .....;')1.,11 ..tll,..11 J,,.;.,i J..l...l.J1 u!-1 ._p..ll1 ui1... ~..Jl:i.!1 .llt..!J .l.A"J..JJ JI I.A~ practices and the same shall be kept in such organized manner that . ..tll,..\1..,.1:. 4JY... i.;1 uJ" i..JfiiJI ,jjl'.i_,ll facilitates auditing every 5 years from the date of issuance of incoming thereof. After the above date, the Customer shall authorize the Bank to destroy the said documents without any liability on the part of the Bank.

23. Closure of Account ~l&J.i:.! -23 23.1 The Bank shall have the right at any time in its discretion, and ~ ..JL....:i) ~JAIJ Ll""WI •..J4'i- ~JJ iJ':ll !,)A ciJ t1I <.} r\ji.11..} ;ja.11~I~1-23

with notice to the Customer, to close any Account and to request .i.j.)) ~ ...:Ji,...U yl.l..J yl-. i.;1 J~!-1 ·J..t..:i.Jl immediate settlement thereof.

23.2 Without prejudice to the Bank's aforesaid right, the Bank shall be ~ 4w1 uJ..l./ i.;)_,J1 ..,..~1 J~J ~ ~ •• :x.:.1 ..JfiiJt ..tll,..11 ~ wJ.-11 0~ 2-23 entitled to close the Account without notice to the Customer if the . ...,,~1..} ~\.$ ..i,;...a..J u~ ..:...~~I~ ')1 ..Jl.i.....) a .... ..} J..l...l.Ji .)/ ..JL....:iJ Customer issues any cheques with insufficient funds in the Account.

23.3 Upon closure of the Current Account, any unused cheques ~ 4 ~ ~ w~ :\,ii ~ ul J..l...l.JI > Y'l'-;! •i.;J\."' .. 11 yt......ll ~! .;:.:,. 3-23 relating to the Account must be returned by the Customer to the ..i,;...a)I F. ~~~Ip J~•""H J..l...l.JI •+i ~ ..tll,..\l 1.S..Ji1"1J .~1 _,l) y~4 Bank. The Bank will discharge its liability to the Customer by ~I I.A~ ,,y..I ~ ~j .......... J ..JY!'IJ r-""..J ~I ~.lit.! yt......ll <.}.)+WI ~1..i1 issuing and mailing to the Customer a postal draft in the amount y~I ..i,;...a.) (JI.$ !'.l!J • J..l...l.JI .)) ~_r.J4 ;JI_,,.. Jl.....J!J yt......ll ~!-1 ~ l....ii of the credit balance remaining in the Account after deducting any ~ J J..l...l.JI !,)A ~I ~I .)_,ill ~ ..tll,..11 .)! ~ u4 r Jil,i J..l...l.JI u!-1 .ti,µ.. actual charges, fees and other expenses incurred by the Bank in relation to the closure of the Account. If there is debit balance in

,yt......ll J~) Ll""~ ..tll,..\I !,)A ..JL....:i'/I ~.;:.:,.

Page27 of29

I

the Account, the Customer shall immediately pay the Bank the I amount due from the Customer upon receipt of the Bank's advice

I of the closure of the Account. 24. Non- Waiver JJl.l:il1 r» -24 i

I If the Bank does not at any time exercise the full implementation ~ rlS.....':11_,..b_,yJI .1. <} ~ r'.)'.ill _,I .l-'! ... , .;;,lj_,':/I w.- ..::.ii_, ':fl <)~I~ r.)&,. ~ <} of any clause or obligation set out in this tenns and conditions, or 'J j\IJ ~I <) _r;..\:;]1 _,I ._; y,...11 ~I ..im ..fa.= 'J .. ~ <) .ili+ll _r;..\:; '-II.a. <) _,I J,.IS if the Bank delays the implementation thereof, the same shall not . .:;:..'J ..::.ii_,<} J,.IS ~ ·~ ,jt:. ~_,I .u:.. WC-

I be considered to be a waiver of its right or abandonment of the full implementation at a subsequent time.

25. Customer's Information J,.uu ... \I ..:.1...,.,... -25 I

25.I The Bank's books, records and accounts shall be conclusive and _,I;,.,.~ ~J _,I o.l~ ~I _r.ilo.j_, .~Jl.._, ~ .ili+ll .;;,4i..-._, U~J _,;;w _r.ilo.j 1-25 binding. Any certificate, printout or Statement of Account issued ~I<)~ L>"'_,.....;.i J,.l..:WI .i...:.. y....b'§_, {;Jlf.l ~ .ili+ll ,jt:. _,.:it.... yb ~ by the Bank shall be final and conclusive evidences against the . ..::.,~1 ,,fil:j <) .l ).,JI u&- J,.\...:i.JI uAJ ~ l. 11. _, ,..!ll,l JF. _,\ '-:ill....;.! <.S _,r:..l

Customer of the correctness thereof in any legal proceedings or otherwise, unless the Customer proves the contrary to what is mentioned in the records.

25.2 The Customer acknowledges and accepts that telephone calls by ..!ill_,~ ..;JI _,I WC- iyt....JI ~1+)1 .;.W\$..J\ ~ ~ .ul ..,le.""'>.!-' J,.l..:Wl Ji: 2-25 or to the Bank may be recorded for the protection of the interest of .~I_, J,.\...:WI W...... ~W the Customer and the Bank.

25.3 The Customer acknowledges and agrees that the Bank may .._,1.ll,;.! U:!fa _,l ~ _,I J,i_,,..:i _,l .l;.W..,,'JI ..ili.;lJ ~ .ul ..,le. ~\>.I-' J..\...:WI Ji: 3-25 maintain, transfer, process and store its data, information and <)..ill~<) t..,.) ..s_ri.1 J.). _,I ~_,_fa... ..,le. _,I :yi_,_,;;s.J) ~ ..u~_, .._,"l._,L..._, records in electronic form, on microfilm or other methods wl ..,le. &l>.11..S (•~1 ~yJ1 ul_il.';/I rut:.. ..::.llY;.11 .icl_,i_, ..::.\.lY;ll ti.J\.... JS.ly (including in processing centers and databases outside of the ()-;,.,. _,.1.JI ~I_, :U.~':/I_, ~_,fa.WI_, u-$li11_, ~I ~L...JJ u\,i!y!I_, ~L...)1 UAE) and further agrees that the messages, cables, telexes fax, _,I ..u~ _,I •yw _,I ..._,"\.i.l. W.- ..::.~~I~->":! .,;11 '-:il,..-JI J_,..JI_, _,;;~1 microfilms, tapes computer printouts and photocopies, which may . . \+i _,....:.....~..,le. ..,...u J,il.l ~ be exhibited by the Bank as an extract from its files, books, records or accounts shall constitute conclusive evidence of the

i genuineness of the contents thereof. 25.4 The Customer acknowledges and agrees the Bank may utilise the ..ill.ii ~ <1.Jl_, _>.!i.ll w.- ul.).l .;;,l...i;.. r1~1 ..ili.;ll ~ <1.JI ..,le. ""'>.!-' J,.\...:WI Ji: 4-25

services of third party contractors and that any such third party J,.l.:WI U"',.....o.i ul._,l...JI ..!ill<} t..,. ~I..::..~_, y-U.l ..,Je. t~';/1 c!..J\'.ill u.).ll may have access to the Bank's books and records including ~~I c::4 ~yJI ..,le. wl.a....ll ~..,le. ~jil4 <!:.Jllll u..)JI ('~J .yl.....JI_, information regarding the Customer and the Account. However, .<;JS.yll u~I ..::..\.ilblJ I.Ai_, J,.t..:W1 W...... the third party should sign confidentiality agreement with the Bank to safeguard the Customer's interest as per specifications of the Central Bank.

25.5 The Customer irrevocably consents to the disclosure and reporting _,\{_,•PY' _,l;_, •,l_,y.... _,\/_,~I "'I rfa. l. ..,le. ~Will J.ll.i Ji;.~ J,.\...:WI ""l>.I 5-25 by the Bank, its officers, employees and/or agents, in any "-lb_, J..l..:Wl/ ~ t..;S ..::..l. _,L... '-:ii we- ..::.i\S. t....,.. ta;.). ~4 ~I w.- • ~ _, whatsoever, of the disclosure of any information relating to the (::J'.:JJ ~I ..s.ll ~t:._,!1_, i_)ljWI i:.....J':/I Y-""" uYH ..lll;. <) l.,i) ~I ..s.ll c:jli.JI Customer and its account relationship with the Bank (including _,I/_, ._,!_,y.... _,lj_, ~I •..fa.= l. ""-' ( J..l..:Wl/ '-il..:WI ..s_;.i..':11 ul._,l...JI_, yl.....JI without limitation, credit balances and deposits with the Bank, :W.,1..!ll.i ~J ·Jlh..ll i"".J~J Y,...U.. ·~J _,lj_, ~.,,... account history and other Customer related information) as the Bank, its officers, employees, and/or agents may in their absolute discretion deem fit, including: (a) the Bank's head office, any of its representative offices, _,\ "-! :U.,U _,.JI u\+;JI _,I ~ ""-il.Jll :l..p _;II ..:..IS y.:.ll _,I ~I ¥15... W.- y\ (I)

subsidiaries, affiliates and branch in any jurisdiction and 1..ili.;ll ""-1\:i 1.1..... ul~ ..:..IS~~\_, ._;I....;.! U"'l......:1i.I <;I<) ;.i;._,_) any related corporations of the Bank;

(b) service providers including persons to whom the Bank has ,jl ~..;JI_, •A.,; ~I rl+-:i ~I ~ U:!~I '-""~':II ..ill~<) t..,. ul.J.:;JI ..,..:a.. (y) outsourced any operational functions which may be 0~\ Y-""" u.J.l/-' ..!ll.i <} l.,i) .._,'\!k _,\ d...::-1 W.- <,7':1 I~ .ili+ll 4-1..b_M engaged by the Bank to carry out any of the Bank's ~yJI ulJl.';/I [.JV.. _,\ J.;.l..i (U:!ft\'1 u~I ~ _,\ ~\'I uly.JI businesses or operations (including without limitation, 1~1.~ ~yJ\.i r1Jill ~ 0~ ~1_, ·~1 A TM or other network providers) within or outside of the

I UAE and are under a duty of confidentiality to the Bank; (c) any guarantor, third party pledgor or security provider; 10~ r:ii... _,l _>.!i.ll w.- iJ"l-1 _,\ w.-t..;. '-'' (/:')

(d) any legal advisers or accountants or other professional _,\j_, ~I ,jt:. u-'9~ U:!fal ~ U:!.JLl:i...... _,I ~I.a... _,l ~I.a... <j\ ( .l) I advisors acting for the Bank and/or agents and ! 0fo'l...JI LJ:!] _,l.i. •. li _, ~::Ii _,!I independent contractors;

(e) any regulatory, fiscal, supervisory or governmental ,._;I....;.! '-""t.....:i.i.I <il <) ~fo.. _,1 '-:ii~! _,I~ _,1 ~~ ~l (>) authoritv in any jurisdiction; and/or

(t) any other person(s) which the Bank considers, is in its ..!lb WC- i-+1 ~I .u..J....... <) ul ~I ..fa.= L;;!ftl (L>"'t.;..,,:\I) ~ <ii (..t) interest to make such disclosure. ,ul._,l...JI

Page28 of29

The Customer will not assert any claim, and waives any right to assert any _,\ JY:.. _,I ;; _;\..A :i.,il V"" ~ .ili,JI ~ ~.ll'l.} ~I c;;;z. Jjl.;,:;,i_, ~ ... \ J,.t..:WI r~ uJ claim, against the Bank for any loss, damage or injury suffered or alleged .f: '::J..i'/I _,1 ~I .!ll~ ~ 4l \+,ic-'::! _,I ~ J,.t..:WI u:o A 4-;L....)

as a result of any such disclosure or reoorting. 26. Force Maieure i~WI &Jill -26 26.1 The obligation to pay any amounts deposited with the Bank is yt-.ll ~ f' .;.ill t_;ill J;5.:,,... 4-dJ ~ .ili,JI ..s.il :l..:.J,.. tll+- ... I cfi.o.; r'.fo'i\ ~ 1-26

limited to payment by the branch at which the Account is ~_,;il1 ~ t.;ill .!ll~ ~.:,,... 1A~1.i.u. ~ .u_;.>1 ~ c;;;z. ':/_,:,- .lli;]1 ufa. ui_, ·~ maintained. The Bank shall not be liable for its inability to pay y->"-11 _,I y->"-11..:..'/6. _,\ .r#' JF- J,i_,,,.:;.11 _,\ >_;JL........ll _,\ uy--.ll _,I J,i_,,,.:;.11 ~ from such branch due to restrictions on convertibility or .;1 ufa. uJ .:i..IWI .~ .;_, . .lli;ll •~ _,1.1.; [}Jo. ..sY...':il ~~1 y~':i1 _,\ ~':i1 transferability, requisitions, involuntary transfers, acts of war or •4-:i .J:!I_,:,- ._sy...I "-! :U..,Uy. ~_,I ~.....,,ti .i.;c..) ~y:;. _,\ y...l t_;! _,1 ~ civil strife or other similar causes beyond the Bank's control. In . J,.t..:WI such event no other office, branch, subsidiary or affiliate of the Bank shall be responsible or liable to the Customer.

27. Notices .::.1~'11 -27 27.1 Any notice or communication posted to the Customer at the ul ~ yt-.l1 ~ yu..; _;fi:i.JI u1fa.11 ~ J..w..JJ ;,....u,. .a.._; _,1 _;t.....:.J "1 fa.:l I-27

address stated in the Account Opening Application shall be rl L. -'::!..»'4 "-c. i-'::!) cul.:i .:,,... ~ >"'"" t.-':I (15) y!.c. ............ ~ ':/ .,....1 .....i....:; J..t..:Wi deemed to have been duly received by the Customer fifteen ( 15) ~1..&t _,I -'::!_»'1,..i..u.} ~\.:; .;l c;;;z. ':/_,y..... .lli;Ji ufa. ulJ . .U .....t...:; ~ J,.t..:WI ~ banking days after the date of posting of the same unless the t.jl.. J,.t..:WI ul _,.;.::. .; _>.!;!Li <1'4 _;t.....:.'/ I ufa. ul J . .lli,J I • ~ ,j:. [ _;\..;. y,..J Customers proves that the same is undelivered. The Bank shall .~I -tll.il ~ _, .lli,JI ..::..~ J.i.a.:i ~_;l.:i ._;... ~ not be liable for any delay or loss of mail for reasons beyond the Bank's control. Notification of any change of address of the Customer shall not be binding on the Bank until the Bank's records have been amended.

27.2 Where the Bank is required to give notice to the Customer under _;t.....:.'/1-tll~ u!-i •r~':il_,.1._,y.:.11.~ Y'!'-~ J..w..JJ _;t.....:.J ~.iii .m,J1 u.- tifa.... u!S.1~! 2-27 these Terms and Conditions, such notice shall be considered valid ~ ~ w_,.. ~_,I .lli,JI t.J_).} ~y:. :i..16..} J,.w..Jl t.jl.._, ~fa.< and binding on the Customer if it is displayed at the Bank's ("SMS") o~I J;L..)1....,,.. J~.:,,... _,I ~1-'::!y,!4 ..JI...._;) U:...} _,I ..:..;_fo'/1 branches or on its website, sent by post, SMS or fax or otherwise ;J,i..._, ~ _,\ yt-.ll ~.} '-! J,.t..:WI .JUA! .!ll~ l..ic. _,I ~Ul1 J,i_,.b c;;;z. _,\ notified to the Customer on the Statement of Account or through ._;t.....:.'/4 J,.t..:WI &J.Pl ~ ._sy...I ~JP! other electronic means deemed fit to deliver the notice to the Customer.

28. Rules and Principles of Islamic Shari'ah, and the ~.,>J'JI '"'ll_,J\_, <S_,:all ~ ~-' .a.;,.::L..yl ~I (>J\.,wJ ,.ts.:.l -28 Authorization of the Fatwa and Shari'ah Supervisorv Board The Customer acknowledges and agrees that these Terms and ~::i......'/1 ~y.:.11 ts~\+-_, r~"i ~ r~':i1_, .1._,y.:.11 .~ ul ~ J.il.J:1_, J,.t..:WI Ji.; Conditions shall be subject to the rules and principles of the .~::i......'/1~w1-::.t.....y.JJ41y.J1_, ~6...11 ~.i.;c.y:;.11 Y.:11......l.l w_,

I

Islamic Shari' ah as per the Shari'ah standards of the Accounting !

and Auditing Organization for Islamic Financial Institutions.

29. Prevailinl! Lamma2e i.l.ll...J\ Ulll -29 These Terms and Conditions have been drafted in Arabic, and then .; .... ~'/1..,.lJ ..:.....;..Ji;:, u.-_, .~_.>-.11 ~4 l+iC-~..:.,..:; .>1 r1S.:..':i1_, .1._,y.:.11 .~ u! translated into English. In case of any shortage, discrepancy, contradiction .~.}~~'/I_, ~_,.JI ~I~ ~I _,I ~li:i _,I U:.-.JW _,I~ J»J J6. or difference between the Arabic language and the English language in ~I ~l_,11_, o.\.\t...ll ~I <./" JP.-:j_, ~ ~_,.JI ~I u!-i •rl.S...':il_, .1._,y.:.11 these Terms and Conditions, the Arabic language shall prevail and shall . .3!1.a:ill..b_,y.:._, ul_,.b':il ~~.;~':ii_, J_,':i1 ~y.11_, be considered the dominant language and the reference for interpreting the intention of the parties and the terms of the contract.

30. Governin2 Law and Jurisdiction u-iWWI ~ 'ilJ :i&ull UJJWI -30 30.l These Terms and Conditions shall be governed by and construed .;I_, i~I ~_,JI -::;l.JL.'/I.} ~W'.il Uj>lp ~J ~J rlS,,.':il_, .1.Jy.:.11.~~1-30

in accordance with the Federal laws of the UAE any other local ,.is...\ C:"" Uj>l_,ill ..!lJ.:i ~ U:O.Jl....'.U 'i <j.ill ~I ..,.l) ~I ~I_, ..sY.,.I ~~I_,§ laws as may be applicable to the extent that such laws do not r~I u!-i •U:.-.Jla:i.ll J6. .}J <(28) .ll/ll .; ~ w w_, ~'/\ ......,,y.:.11 ts~\+-_, contradict with the rules and principles of the Islamic Shari'ah as ~ .. W;:i<.J J;t! Jj:. ~ J,.t..:W1 J.il-':IJ ·~_,:ill <./" ~'.ll.....'/I ~y.:.11 l.S.ii+-J stipulated above in Clause (28),in case of contradiction, the rules :i.,i\ .} J..,.ill_, .;J;..ill i.l.>..'.WI ~_,.JI -::;l.JL.'/I rS6...l ~I V""i.....,.;;.~ t_,..;..;JI and principles of Islamic Shari'ah shall prevail, and the Customer .1._,y:;.11 .:i. V""~ _,I uc L::.:u ..:..Lc:.ly ... \ J:,._, ~ ..:..1 .. 1Y-"l _,I OL...:.U... .,1._sy:.~ hereby irrevocably submits to the exclusive jurisdiction of the .... ~':ii_, courts of UAE to hear and determine any suit, action or proceeding and to settle any disputes which may arise out of or in connection with these Terms and Conditions.

30.2 Submission to the jurisdiction of the courts of U AE shall not limit .} .lli,JI ~ .:,,... ii~I ~_,.JI wl ..!L. '/I rS6...l ..,:>~I V""i.....,.;;. '14 i..\..t..:WI J_,,! ~ uJ 2-3 0 • the right of the Bank to bring proceedings against the Customer in . ..sY.,.I ~ ~ :t;I rL.1 J,.t..:WI ~ ._s_,l.e.JI tfi.J i

any other court of competent jurisdiction. I

Page 29 of29

Personal Loan Agreement

This agreement is made on this day

between:

First: ................ Bank .......... branch, with its

address at ........................ , represented in

this Agreement by ................................. .,

referred to hereinafter as the "Bank"

Second: .......................................... .

Passport No ............... ID No ............. ., with

his address at: .............................. , referred

to hereinafter as the "Borrower"

Whereas the Borrower has applied to obtain a

personal loan from the Bank to pay ........... .

And whereas the Bank has agreed to grant the

Borrower personal loan in accordance with

the terms and conditions stipulated in this

Agreement (hereinafter referred to as the

"Loan");

The two parties have agreed as follows:

The Loan details

The principal amount of the Loan granted by

the Bank is AED .......................... .

the interest rate is ........ % per annum

Payment of the Loan and interests

The Borrower undertakes to pay the principal

amount of the Loan and the interests

amounting to AED... ... .. . ... . .. .. ... in ....... ..

monthly installments with the amount of

I

....... t.;! ................... ~: "J_,I

·..UI . ........................................................... ~ : .._, _....,1iuuJ\ \~

0

.................................................. : Y-it.:i

................. :ri.) ~y\ .............. :ri.) _;..... jl_,...

• ..UI . ........................................................... ~

• .............. -i:i~~

... L.:.. ·• .. -=-~-11 • '-·••I ~1 ·I~ '-'-'-' J"' I,)""..)--""""" ~ .,..-... u- .J . u .. .J

).: • ..J__,) ~I 1.:U. ..,-i 4:!ic- U"" _,...-..lJ I !"LS.:..)' I .J ..b _,y!i..11

, ('\ .. ~_;JI " i..,.i ~ L..,iS 41

............................ :~I 0""' c~' ~~I J.,.....I

·rA .)J

.~ % .............. ;1i..:UW1 Y'-""

IL=.\ ~ I .•. ..l..\l -~l\ · . ~I\ J_....,,\ Jl..l..wl.J • . -=-~.I\ ·.~!. '#" •• ~ _,,... .J I,)"" Y"' . I,)""~ !" ...>"':!

u..........; ......................... u-lc. ,-A _)J .................. ..

• ..b....d Js.I eA _)J ............................ ~ l:!~

..b ..... ...ill_, ..................... ..,...! J_,)'1..6........i\I ~ ~

-------------------------------·········---

AED .......... for each installment.

The first installment shall be due on ......... and

the last installment shall be due on ............ .

as per the attached repayment schedule. It is

known that the repayment schedule shall vary

in case the Borrower defaults to pay any

amount in its due date.

Article (1) Disbursement of the Loan

The principal Loan shall be disbursed to the

account of the Borrower upon the completion

of all the securities and documentation as

contained in Article (2) of this Agreement.

Article (2) - Securities and Documentation

As a guarantee and security to pay the Loan,

interests, commissions, fees, and any other

amounts become due under this Agreement,

the Borrower commits and undertakes as

follows:

1. Provide the bank with a letter from the

Borrower's employer pursuant to which

the employer undertakes to transfer his

monthly salary and the end of service

benefits to the bank throughout the

Loan period.

2. in the event the Loan is granted against

personal guarantee, the Borrower

undertakes to provide the Bank with

the Personal Guarantee Form

approved by the Bank and signed by

the guarantor(s)

Article (3) - Interests. Commissions and

Fees

1. The interest shall be calculated on the

daily balance of the drawn and unpaid

2

..ib .. .JI J~ Jj.,, &.i'.l.,, .••.•••.•.•..•...•....•.•• ~»"JI

i.} ~ J.9 ..il..l.will J.,,..i.:;. ul ~~I 0->.,, . ..iia..11 I~ JiyJI

'l'i.::...:i....';11 . U.i ; I.. I ..ii~ . .-:'~-'I 1" 1 ' I :i..lb . '-' . c;;_; . ~ r.$ • (.)-"I..>- U-""»,

yt......:.. i.} w-"> Jill J-1 t l~l d.1->6 we. w-"> Jill y.:w.. r:i:! . :t.li.i....11 "\..Pl uwL......:...ll b e" I ..i...J • .-:-.u1 .r .. i>! ,_,...,, ~u~ .(.)-"l..>-

. ..iia..11 I~ 0-o (2) s..iWI

~ ~_H}I ~)1 J..l..L.4 ~ S..i..jlAJ\ y.....:6..J .1

C;.l_;L:i iJ...o u-"> _;..'ill iJ...o s..i..w-JI _.>+.,, ~~I

amounts of the Loan from the date of

withdrawal based on actual number of

days lapsed and a 365 day year, to be

added to the Loan balance and paid with

the monthly installments.

2. the Bank will charge the commissions,

fees, and expenses incurred on the Loan

as per the instructions of the Central Bank

of the United Arab Emirates (UAE) as may

be amended from time to time

Article (4) - Events of Default

The Loan elapses and all the installments,

interests and any other fees and expenses

become due and payable immediately without

having to give any notification or any court

ruling and without prejudice to any other rights

of the Bank according to this Agreement or in

accordance with the law in the event of

occurrence of any of the listed below events:

1. If the Borrower is terminated for any reason

2. If the monthly salary of the Borrower or any

part of thereof transferred to any other body

without the prior written approval of the

Bank.

3. If the Borrower violated any of its

undertakings or obligations arising from this

Agreement.

4. If the Borrower failed to pay three

consecutive installment or six

nonconsecutive installments of the monthly

installments without approval of the Bank.

5. If, at any time, the information or documents

submitted by the Borrower to the Bank are

incorrect or any of acknowledgment or

3

~I ~I rl/11 .l..W:. .._,..L.......l ._,jc. ~

...Jl u~_, ,L.J:l 365 4J........ll (.) ...,..L...l ._,Jc._,

..bl......!\'I · · .l~ ~. • · ·~11 ~ ...,...___ • . u-a J-"' • .)

~).--JI_,,.._,.......)\_, w'i_,-..ll ~I~~ .2

u.>--" w~ ~ ~.r.iJI ~ ~y...ll

• L. , ~ ~ ·. < . .11 o.l.:a.l..ll ~ .-11 ..:.ii L. "' r-1-:! .....,,-_, i.; ..,;-..>"' __ _,.... .) f

.Y,.'J ..:.ii_, 0.o ~

t.,il_, .l...'.il_,ill_,..bW\'I ~~-'~_;-ill J-::..1..1..i.....:i

uJ.l l.J_,! J\~I ~1_,_, ~ i.SY,.I ...:.iu_,~_, ("Y".J

l.,i\..: Jll';/1 u_,J_, _;\..w,.j ,...S.:O. i.;1 _,I )'.u:.) ...Jl 4w1

lib..,.! u_,.lLil..I til_, _,I .l.'.WI 14J til_, ~ i.SY,.l .jjb.

:old o.Jfi~\ w\lh.11 ()A i.;1 t.JiJ

i.;1 _,I ~_;...:ii.Jl i.;~I y...!I)\ ~~ r-.J lj) .2

~.till_,.. 0J~ i.S._?.\ ~ :L,il ..,JJ ~ .,. fl.

.ill.JI . ~ • • U-0 •

"-..11...1"~'1 1~1, .. ~ · L · .-:-.:.11 1 ·\\j\ 3 ..r. _, -.s- (..)-" i.; . u-a J-"'A' ()...""" • •

,.ii.JI I~ UC- ~Ll.11

~ .IL'.U... ..bWI ~ .ll.l..ul • • . .,-: .11 i.....ili..:i lj\ 4 '""":!' l.Y=- u-a Y"""" • •

~ - ~ 11..bW\'I · UL'.U... " ..bWI 4..:i....... I -~ (.)-" • ..>-r _,

.~I 3-iil_,... UJ~

undertaking submitted by him or provided

for in this Agreement is invalid.

6. If the Bank notices that there are grounds

which could lead to the inability of the

Borrower and/or any of his guarantors, as

permissible under Central Bank's prevailing

regulations, to fulfill his obligations towards

the Bank.

7. The death of the Borrower or his leaving the

country permanently.

Article (5) General Provisions

1. All accounts of any kinds or name currently

opened or will be opened in the future in

whatever currency in the name of the

Borrower with the bank or any of its

branches shall be securing each other and

the Bank may set off any amounts due to

the Bank from the Borrower from any

funds pertain to the Borrower with Bank or

any of its branches.

2. If any amount falls due in a non business

day, the payment shall be made on the

following business. The business day

means any day in which banks operating

in the United Arab Emirates are open for

dealing.

3. The Bank's books and records shall be final

and conclusive evidence in all matters

relating to the Borrower's indebtedness

unless proved otherwise according to the

applicable laws.


non-exercise of the Bank of any of its

rights or delay in the exercise shall not

detract it from this right, nor considered as

4

JI .u.. r..U.... ¥ JI ).)J 'iii .b...... r::ir:. JI ~I

.JWI I~.)~ i>"'~

(,iJ~ ..ULA y~';\..;.... &Li.\,,;,! ~I c..>l.J 1'.lJ .6

4....,j~ LJ-o 'ii I _,1/ J u-"' __,..:ii.JI ~ f'::.....t;.. _,JJ

.. - .I\ - • ' • 4-l - L. ' .. " ... L ... 1\) ._.~ w~ ·~ i..;r-J~

~ e~I (5) oJWI

~ J ~ 'iii JI t_,.i 'iii 0-" w4l....:JI ~ . I

~ ~I JI y6. :l.......,. fo.JI ~ w..JIS

0--4 'iii JI ~I c..>.l.J u-"'.,;-liJI i""""'"'H ~ • , . ·-- . I\ L ·- •• :\..l..L.;,. • • <1...c. ,q ..)~.J ~ ~ ...HJA.J J..r

0_,..s:i ..U tJ4'- <L:il ~ t.......t:i.JI .,l_;-.;i.J ~

0fo JI _,...I 'ii I J v"' >iJl ..,Jc. ci.lrlJ ~

/V.:. J..) (><> t..) (,$ \ J ~\ .sJ.l u-"' jiiJl

J.-jl rl:!I W.... ~ r..H ~ ~ ',$1 ~11~) .2

f'~ ~J .~L:lll J..-,ll l".H ~ ~.l.Jl r:Y UJJ ..,..-! &.,_i,1114 0_,_s.:; f'..H 'iii J._...,JI

1 Wll ~ill... li~l 4..u .. I\ w\ l..';/\ • (JA _,- _.J"-' ..) •

f'::.....t;.. 'iiJ ~ ';l ,U+J=,J\ (.).!.il_,_ill ol...c. I..>" e:--" .4

~ y..l:i11 JI .i..!_ib. 0-" ~ 'ii'J ~' t.....JL....

J..A.I ';/ ~ - I\ \,'u . Lill';/\ I\ .i..:i....... \.-• J i...:i--""' (.)-" i>"' • <.r'. ..)

oJ)_,Jl rL.S..:.. \'IJ .1.Jy:.11 Jl..c.! uc. .u... 'Jjlr.i

a waiver for realization of the terms and

conditions set out in this Agreement.

5. The Bank shall have the right to delegate

advocates and collection agents (inside the

UAE or abroad) to follow up the collection of

any amounts due to the Bank from the

Borrower. The Borrower authorizes the

Bank to provide them with any information

or documents relating to the accounts of the

Borrower. The advocates and collection

agents shall have the right to take any

appropriate action on behalf of the Bank for

the purpose of carrying out their mission

which includes contacting the Borrower.

6. In the event the Loan is granted to more

than one borrower, the borrowers shall be

jointly and severally responsible for the

payment of all obligations under the Loan.

The Bank shall have the right, at its absolute

discretion, to claim from any of them singly

or jointly as it deems appropriate.

7. The Borrower may not assign or transfer to

third parties any of his rights or obligations

under this Agreement without obtaining the

prior written consent of the Bank. The

Borrower agrees that the Bank shall have

the absolute right to assign or transfer any

of its rights under this Agreement in addition

to mortgages, guarantees, or any other

securities to any authority without having to

obtain the Borrower consent on such

assignment or transfer.

8. This Agreement is made in two original sets

both Arabic and English and in the event of

any contradiction between the two texts, the

text written in Arabic language shall prevail.

Each party will retain the original set after its

5

~1 .. ~JJU:l-41....::....Jl~,._,.i:i~~ .5

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ol>.! L. iJ..!J ~~Lb,..._,! 1..:ifa ~

.4..iU..

I .. ~ti I . . I J 'l.l:i.i . ! . . -:-: -11 • 'J 7 "" ..r.?'-" ~ J .) • w l.Y" ~ ~ •

..;_,.:. .fu.11 11\ i)c- ~llll .!..i'L..ljil) _,! .6.i_,b 0-4

..;.....~\~I ~1_,...11 ..,....le. J_,..........:J\

Jlb.. ~ ..;! ~ i.fa~I J..!IJ:lJ . ..ill,JI

J_,..b. ..;.... <$I J.,i_,:..:i _,I cJ..c. J jl.l:il I ..,..' iJ..:J I

..,.....l! "-S~'i\..i ..w....11 lu 0-c- ~llll ~I

~I.)! <..>Y..I w~b;i_;I_, w'JUS .. 11_, wl.lJA)I

~ i.>a.;-.:ii.JI L.i!l_,...J L,..Wl ..;_,..:i 4. .Jjll:i.11 _,\ J,i~I

i,)jii.ll~ ~I ~ ~ .fu.11 11'. y~ r-J .8

i.fa_;W <$1.:.~_, UL:. ..,-'J ~).!1.;i...i'il_, ~.;a.II

..:il t..u __ 11 WU -"I ..:il..:ic.I ..:.w • · - '1L'UJ J . .. ..)"'-' . U""-'-' • ,.. U:r"""'-"' ....,,,..

execution.

Article (6) Life insurance

The Borrower agrees that the Bank may

obtain, but not obliged to do so, a life

insurance policy and disability insurance. The

proceeds of such policy shall be used only to

settle the Loan and the remaining Loan

amount, if any, in addition to the interests and

any other amounts due shall be paid by the

Borrower or his heir, as the case may be. The

Borrower undertakes to pay the insurance

premium monthly on the Loan installment due

date or in advance provided the insurance

policy has been taken with his consent.

Article (7) Applicable law and competent

courts

This Agreement is subject to and shall be

construed pursuant to the applicable laws of

the United Arab Emirates and the applicable

law of the Emirate in which the Loan account is

opened as the case may be. In the event of

any dispute arising in relation to this

Agreement, the courts of the emirate in which

the Loan account is opened shall have

jurisdiction provided that the Bank may, if it

deems appropriate, bring proceedings in any

other jurisdiction, inside or outside the United

Arab Emirates.

Article (8) Notices and Correspondences

All notices and correspondences between the

parties to this Agreement shall deem valid and

binding when in writing and addressed to the

addresses mentioned at the beginning of this

Agreement and by registered mail or hand

delivery with acknowledgment of receipt unless

6

'~~ L.j!A 0_,.s.; ,jl 0~ ,~\ r~ .)c L)4ji'WI Jil.J:!

~ .J u4 _r!Lll r.~ u-1c- ~l:i ~ .J u-1c-J~4 LJ4.fall jb .... J ..l:...il ~_,JI o:U. ..i.j\y:. r-1..l:i...:i.....I ~.J .j:;..:JI

~l+o t,il.J .l,j\__,ijl.J 4.J 0) LJ4.fall _,By JI~~ i)I .)c

.JWI til.J ~ .i...:ti...!.J .JI LJ4_r:i'i.JI 0-4 <.>_,..;.I~

~...J\:i.: ~ .J1 L..~ ~l:ill .bt.....!1 J\.i.....; iJ4 ji'WI r Jil..i.J t.:i!I_,... u-1c- J~! 4..b~ LJ4~1.bt.....JI Jlh:i.....)

.~~I)~! .)c L)4ji'WI

U~ ,.,,.J. ~...!WI ~1_,.:il] l:ii.J _y.ii-L_, ~I fa.A~

o)-)'1...,-! (.j_!WI 0~Llll.J o.l...:.lJI 4,yJI ul_JL.)'I

Ui..:t. ..,.!.J .JWI til.J ~ LJ4_;.S}I yl.....:.. 4:ii cjii.JI

c_,.:i,WI "o_!L..';1r5-6..J0µ ,~\I~~ tlj.i i.jl i:.~

..s.Jj ..,..! ~ ~l.....:::..ill w-a\...-..:i.;..'il i.)4..,>-ill yl........:i. y

r_,:i,i 01 _ y......u... .&Jj <.>I_! ljJ _ ~ j.J'l'":! .u1 .)c e.1j.il1

) J,...:..b <.>_;-:i..I rSL:..... <.ii rL.14_,.li uli:.l~J jLJ...J-Y

.r..i.:..:i.JI ~yJI ul_!L..';I 4.1.Jj ~).ii..

.l.iJI l:U. ..,..!~ l.J:l.-1 uLlyJl.J ul...!l....b.ii..)'I ulS. 0_,.s."i

· \..1J\ I\ • ~ .~<::. u....;lS, • t.... ·.l -~ (.}l.J ..,...., ~.J.J . ..,...- ~ J"".J •

.JI ~ u~l.1..:i.. y..:;a.. .JA./ .i..i.JI fa . .A y.......... ,.,,.J. ~I

iJ:!i_>lJI ~1~r..lL.r'"J.L...'!40!5_,:ill J,ili.. ~4 ~4

.U\ . ·• 4-.il:lS ''j\ u .LI\ l.1..:i..u . ye~ . ..).2. ~ _) ••

any of the two parties notify the other party in

writing about the change of address.

Article (9) validity of the Agreement

This Agreement shall be valid, executed with

all its terms and conditions, and binding among

the parties and their successors from date of

signing and remain valid till the payment of all

the Borrowers liabilities towards the Bank.

Bank Signature

Borrower Signature

7

SWI ¢!-~ (9) U.J\

l..j... u_,..5..;J .i.....l.S:..!J .4..l..J~ A.!~ ~J .fuJI I~ 1$~

L L... J.J;.,i ~ - . L:J • I Giel I .. ·;~ .d. ••• U :U .J - .}J c;.; c..J-" .) • -e- J --,,. ..>"'"'

..ili.JI 06.:i · .-:-.: .!\ wL.I ·~I\ J..,ts .:il.l..o " • • • I.)«>..)-""""' ...J"". ~

Overdraft Facilities Agreement

This agreement is made on this day ........ .

between:


address at ........................ , represented in this

Agreement by .................................. , referred

to hereinafter as the "Bank"

Second: .......................................... .

Passport No ............... ID No .............. , with

his address at: .............................. , referred to

hereinafter as the "Borrower"

Whereas the Borrower has applied to obtain

banking facilities from the Bank, referred to

hereinafter as "Facilities"

Whereas the Bank has agreed to provide the

Borrower with the requested banking facilities in

accordance with the terms and conditions

provided for in this Agreement;


The Details of the Facilities

The maximum limit of the overdraft is

AED ............................... .

The interest rate is ............ % per annum

Payment of the Facilities

The Facilities are granted for an unspecified

period, however, the Bank shall have the right to

nullify the Facilities or reduce the same at any

time at its absolute discretion and request the

Borrower to fully settle the Facilities and the

interests on the date determined by the Bank

I I "I· ·'I . ..U\ ~:;- ................. r~i.r .

: !)A ~ W:H L.,i! .fu.11 \~

....... t.J ................... ~: t.;..JI

·..UI . ...................................................... ~

.................................................... : ~l'.l • • • . ·1 ................. :rJ.; ~ .............. :rJ.; .,.,..... .) .,,.,...

• • • • • • • • • • • • • • • • • • • • • . • .. • • • . . . • . . • . ... .. • • • .. ... .. • : ..UI _,.ic.

u~ .).c J_,.......:Jl illl+ll .)) ~ U.:..JiiJI ~ ~

~ ~ L.,i! 4:!1J .;ll:.;.; u _,.!&JI .).c y.:......JI ~ ~ ~ ~

,··~1··

~IJ;..-:1.i:i

•\ · . •c .l\ 1- "" ............................ :~ ~ ._.,.........., r..r""' ~.....a....

• l.._u.l... % .............. :S,lj\.ill .Y'-""

~wi ~ ~ ..ul > ,;;~ ~ ojiil u~I ~fl

~l..h... .J ~' 0 ._ft.ill Ji .J .:'...!! .J ""' r.} ~ .;l ~' illl+ll o.l~ '-#~\ <'.::!).:.il~ ,lj\_,ill.; u~I .l\~ U.:..JiiJI

I.~ L ·- .:~ ~ I w"1 .. "11 ~wu . .-:-.: .I\ \..,,...;.\ :u...i • U:1" ~ .J ~ • • U""" J'*"""' .) • ....>'-"

·- .:~ ~ 1 1 I lil':ll · l:i · t... ... · ~ .~ .J ~ • <:,;l.) Vo .,;;; L):!J

provided the Borrower has been given thirty day

notice for such cancellation or reduction.

Securities

The Facilities has been granted against the

following securities.

1 ...................................... .

2 ..................................... .

3 ..................................... ..

The Terms and Conditions

Article (1) Use of the Facilities

It is not permitted to withdraw any part of the

Facilities without completing all the securities and

documentation set out in earlier paragraphs.

Article (2) - Interests, Commissions and Fees

1. The interest shall be calculated on the daily

balance of the used and unpaid amounts of

the Facilities from the date of withdrawal

based on actual number of days lapsed and

a 365 day year, to be debited to the account

at the end of each month.

2. The Bank shall have the right, from time to

time, at its own discretion, and in light of the

market prevailing interest rates, to amend the

interest rate upon notifying the Borrower

about the same in writing. The amended

interest rate shall be applicable on the

Facilities after the lapses of sixty days from

the date of the notice without the need to

obtain the approval of the Borrower.

3. The Bank will charge the commissions, fees,

and expenses incurred on the Facilities as

per the instructions of the Central Bank of the

United Arab Emirates as may be amended

2

.............. .l

.2

.. ............. 3

~4-Jl ..,...J:!l1 .lJ-)1 JJ:A..o u-b o~till ~ .1

· l:i · <.::.J"I ••. ~11 · o.u.......ll · ~I l::.l.J !..>" ~ !..>" Y.F .J

u-b _, ~1 ~I r-4'11 .l.i.c. Ll"L...I u-b ~ ~I ..li\_,il\ uW:.:i_, ,L..J:! 365 WI 01 Ll"t.....,I

. ~ JS. ~la-i .} yL....:.Jl

II_,....,. i.}.J o_# ~.J ,y...'i w!.J l.)A ~ ~ .2

~ o..litil\ ..?-'-" J.µ.u J_,....11 .; o.l.iL.JI o..litill J.""".I o..litill ~ .L. ,.ill~ U;\.:iS · .-:.: . I\ ~I ..?-'-" ~.J . .. i.J-'" __.... .) •

l.)A Le. .J:! ~ .J.JY ~ ..::.i~I u-b J.i...JI

.,Y:..fo.JI =lail_,... ~'141..:JI 0.J.l .,;~';I ~.,;l:i

LI,i) .......... JI_, r_,....)1_, <.::.i)'_,.....JI ~I .}~ .3

.....;_,......... w\.# ~ w~I u-b ~.>WI

1 • t..l.Li • Le. , :o ·.< .. I\ o.l.:i..'.WI ~ ·-'I <.::.ii Le.)'\ '+':i ~ '-7" .J '-} ..,;-' _,,... .. ..)"-' .) •

from time to time

Article (3) - Events of Default

The Facilities shall be cancelled and becomes

immediately due and payable (in addition to the

interests, commissions, and any other fees)

without having to give any notification or any

court ruling and without prejudice to any other

rights of the Bank according to this Agreement or

in accordance with the law in the event of

occurrence of any of the listed below cases:

1. If the Borrower is terminated for any reason

and/or the monthly salary of the Borrower or

any part of thereof is transferred to any other

institution without the prior written consent of

the Bank if the Facilities have been granted

against salary assignment.

2. If the Borrower violated any of its undertakings

or obligations arising from this Agreement



incorrect or any acknowledgment or

undertaking submitted by him or provided for in

this Agreement are invalid.

4. If the Bank notices that there are grounds

which could lead to the inability of the Borrower

and/or any of his guarantors, as permissible

under the Central Bank's prevailing

regulations, to fulfill his obligations towards the

Bank.







3

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~ .sY..l '3..,h ~Li J:')l:..)'I l.JJJJ ~\....::.!~.;I JI )~J

w':ll.:JI 0-o .;I f::._,!J :U6. -} u_,.lt:ill tiiJ JI J£a..ll '~ tiiJ

:•LiJI •.J..,S.:WI

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l.JJJ _,y..I ~ ~'1 .i...l... ~ y,.. .;I JI .;~I ¥1.J

· :U6. · .illj ..ill.JI · tii...... 4....J::..:.. .till ~ -r J .. (.)-" . - Y'

· .-:-~.11,, ·• •l\\...JJl)I ·~w"'1 .. ~1 1 .~~ -:r.>e-""' • u . ~

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Jr. I ..ill.JI I\ .. ·~~.I\ \. ·..i! ~I\ ...:ii~\ I f' J . .r. ~Y""'"' ~ ~ J

~ ~_,...-1.. JI .i...l... r-Ji.. ~JI J)J .;I~ ,J£a..11 \j.,. -}

.)! .;J~ ..i! L.. • .. ,.Jl~...,'JI U-- ~~ ul ~I .;l.J \j) .4

J!J ~I) 4.'.i~ U-- .;I Jl/J ~_fo.JI l.JS..:i r-Jr.

~1.!_,ll u-- (.;jS.;.JI u~I ...::..i~ ~ ~ L..

.~I •4-.J ~1...olyl\..i

·1 • : - 1<· • · :U .l!I 4.'.i J\.i.o I · .-:-~ -11 •I.! 5 ·~"'It"'~ J _) J ~Y""'"' J .

t..1&. eLU.l c 4) oJl.All

~J ~.;I JI f::._,.i .;1 u-o wyl....i.:JI ~ .1

~ -·- ~I\ I Ll6. ;i,.,,., -~~.I\ I .~I - Wjl,S . ~~J- _,..,.....~

~ ~J.) u-- .;I JI ~1 .;.l! ~_fo.JI l""""'H

Borrower with the bank or any of its branches

shall be securing each other and the Bank

may set off any amounts due to the Bank

from the Borrower from any funds pertain to

the Borrower with Bank or any of its

branches.

2. If any amount falls due in a non business day,

the payment shall be made on the following

business day. The business day means any

day in which banks operating in the United

Arab Emirates (UAE) are open for dealing.

3. The Bank's books and records shall final and

conclusive evidence in all matters relating to

the Borrower's indebtedness unless proved

otherwise according to the applicable laws.


non-exercise of the Bank of any of its rights

or delay in the exercise shall not detract it

from this right, nor considered as a waiver for

realization of the terms and conditions set

out in this Agreement.

5. If the Bank does not receive a written objection

against the Facilities account statement sent

to the Borrower within thirty days from the

date of sending the same by regular mail, it

shall be considered as an acknowledgment

and consent from the Borrower about the

validity of the information set out in the

statement.





Borrower. The Borrower authorizes the Bank to

provide them with any information or

documents relating to the accounts of the

Borrower. The advocates and collection agents

4

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.A..c. J.fa

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'-ii J....,JI i".J:H ~J ._)\.:ill J,...JI i"~ .} ~.l!I

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.J..k.:ill ~ fo o~I

'......._). ...... ,.::.e >,i.)Y.. 'J ,~\ ~ljill sl.c.I>" ~ .4

.)! .U...) ...... .} y;..lill JI .U_,i:.. 0"' cj:.. '-il; ~I

• <1.1.. '-/ 'UJ .la...l 'J -:._I\ I~ · \.i:il'JI UC- ..) .. J I..>"""' L)A i.J"' •

• .fu.11 1~ _; o..l} _,11 rtS.:.. l; 1 J J.. Jy:.11 JL..c. !

yl....:.. ~ ~ 4\:ii l.....:..lfaJ ~\ ~ r-1 '~l .5

\.... · ~)!j J~ · .-:-.: .I\ I\ J.. .. I\ ..::..i~ .. ~l\ ~ uµ i.J"'->""""' i.r. .r ~

fa ~~ 0}5 '(.j-lWI ~y,14 .UL ..J! ~....)l:i 0A

d.Jl,i,ill ~ ~ vafo.JI 0A l..illyoJ l)_;SJ

.~1 _; o-l}_,ll

~\ i:.)lS JJ 0:1-o6..J1 ~_,Li ~ ~ .6

~I ~ ~t:W (.d..lJ.l!I e!..Jl.:i... JI J,i..b i:-1_,.....)

· · · .-:::.1\.L-\ .~~~:IU... i.J"' J-Ll..J .i.J"'->""""' --. yo ~ . C" •

..::..il.l.l:i....w JI ..::..it..._,l.... ~4 rA~Jfa. ~I vafo.JI

i:.)lSJJ 0:1-ob..Jl ~J .vafo.JI ..::..i4t.....:...: jl...:J:i

..ili,Jl (.F- 4-.i\:i-i ~U. ..::..ili:.IY!") ~I ~WJ ~1

, · .-:-~ -'L JL-:i'JI ~ . w .. Liill ,i.J"'->"""". • .r . ~ i" ..

shall have the right to take any appropriate

action on behalf of the Bank for the purpose of

carrying out their mission which includes

contacting the Borrower.

7. In the event the Facilities is granted to more

than one borrower, the borrowers shall be

jointly and severally responsible for the

payment of all obligations under the Facilities.

The Bank shall have the right, at its absolute

discretion, to claim from any of them singly or

jointly as it deems appropriate.





Borrower agrees that the Bank shall have the

absolute right to assign or transfer any of its

rights under this Agreement in addition to

mortgages, guarantees, or any other securities

to any authority without having to obtain the

Borrower consent on such assignment or

transfer.



any contradiction between the two texts; the



execution.


The Borrower agrees that the Bank may obtain,

but not obliged to do so, a life insurance policy

and disability insurance. The proceeds of such

policy shall be used only to settle the Facilities

and the remaining Facilities, if any, in addition to

the interests and any other amounts due shall be

paid by the Borrower or his heir, as the case may

be. The Borrower undertakes to pay the

5

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U.....U.. ol L. .. • " .• ~.n L. I • • .>.! '-'9.J ~ ("'ft""!"- .J

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.Jjillll .JI J,i~I > ~ jii.JI ~1.,J

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~}~ i..jl .lfe.J 4.lb. ~.J l_,i~'/l.J ~yJI

~.J .. ~_;..11 .tilly ~I .ll....:ir-) r:i,! ~I U:H

.i.....i§ • .llU ..fu.ll · Ju1.-I ~ u .L JS.\~.\ • .. .>l • I.Jo" - ..>""' r--.

,..!.I.\~ L.jl... 0>5:101 0.J.l ,.lli.:JI rt.;.~ ~_;.:ii.JI JJI.>:

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).l.....a) u-1:- ~_;.!WI ulyi u-1:- J_,...,._,JI ~_,...!i ~I

insurance premium monthly unless he wishes to

pay the insurance expenses fully in advance

provided the insurance policy has been taken

with his consent.


courts


construed pursuant to the applicable laws of the

United Arab Emirates and the applicable law of

the Emirate in which the loan account is opened

as the case may be. In the event of any dispute

arising in relation to this Agreement, the courts of

the emirate in which the loan account is opened

shall have jurisdiction provided that the Bank

may, if it deems appropriate, bring proceedings in

any other jurisdiction, inside or outside the United

Arab Emirates.











This Agreement shall be valid, executed with all

its terms and conditions, and binding among the

parties and their successors from date of signing

and remain valid till the payment of all the

Borrowers liabilities towards the Bank.

Bank Signature

Borrower Signature

6

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------------------------------ - --~~·----·

Auto Loan Agreement

This agreement is made on this day

between:


address at ........................ , represented in

this Agreement by .................................. ,

referred to hereinafter as the "Bank"

Second: .......................................... .

Passport No ............... ID No .............. , with

his address at: .............................. , referred

to hereinafter as the "Borrower"

Whereas the Borrower has applied to obtain a

Loan from the Bank to finance the partial price of

the car described below .(the Loan)

And whereas the Bank has agreed to grant the

Borrower the Loan in accordance with the terms

and conditions stipulated in this Agreement


Loan details

The car purchase amount AED .............. .

The advance payment made by the Borrower

AED ................. .

The principal amount of the Loan granted by the

BankAED .......................... .

The interest rate is ................. % per annum

Car Specifications:

Car Type:

Car Model:

Color

Car Make

Year of Manufacturing

Engine No:

Chass No:

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Seller

Payment of the Loan and interests

The Borrower undertakes to pay the principal

amount of the Loan and the interests amounting

to AED... ... ... ... ........ in monthly

installments with the amount of AED .......... For

each installment.

The first installment shall be due on ......... and

the last installment shall be due on ............. as

per the attached repayment schedule. It is

known that the repayment schedule shall vary in

case the Borrower defaults to pay any amount in

its due date.

Terms and conditions

Article {1) Disbursement of the Loan

The principal Loan shall be drawn from the

Borrowers account with the Bank and paid

directly to the seller of the car upon the

completion of all the securities and

documentation as contained in Article (2) of this

Agreement.

Article (2) - Securities and Documentation

As a guarantee and security to pay the Loan,

interests, commissions, fees, and any other

amounts become due under this Agreement, the

Borrower commits and undertakes as follows:

1. place a first degree mortgage I pledge

over the car with the competent

authorities in favor of the Bank

2. Fully insure the car with an insurance

company approved by the Bank throughout

the duration of the Loan until the payment of

the last installment provided that the Bank

shall be the first beneficiary in the insurance

2

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policy. The Borrower authorizes the Bank to

renew the insurance policy in the event of

the failure of the Borrower to renew the

same and debit any of the Borrower's

account held with the Bank with the renewal

fees.

3. Provide the bank with a letter from the

Borrower's employer, if applicable, pursuant

to which the employer undertakes to

transfer his monthly salary and the end of

service benefits to the bank throughout the

Loan period.

Article (3) - Interests, Commissions and

Fees

1. The interest shall be calculated on the daily

balance of the drawn and unpaid amounts

of the Loan from the date of withdrawal

based on actual number of days lapsed and

a 365 day year, to be added to the Loan

balance and paid with the monthly

installments.

2. The Bank will charge the commissions,

fees, and expenses incurred on the Loan as

per the instructions of the Central Bank of

the United Arab Emirates (UAE) as may be

amended from time to time.

Article (4) the Borrower's

acknowledgments and Undertakings

1. The Borrower acknowledges his consent to

utilize and amount paid pursuant to the

insurance policies as a compensation in

part or in whole against the car from any

authority whatsoever towards the payment

of the balance of the Loan, in the event the

insurance amount is insufficient, the

Borrower acknowledges his obligation to

3

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cover the deficit from his own sources and

authorizes the Bank to deduct any amount

due to the Bank from any account held by

the Borrowers with the Bank or any of its

branches.

2. The Borrower undertake to continuously keep

the car in good condition and to carry out

the necessary maintenance and repairs, to

annually renew the registration of the car,

and not allow any person who does not hold

a valid driving license to use the car under

any circumstances.

3. The Borrower undertakes to promptly notify

the Bank and the insurance company

should the car suffer any accident.

4. In the event of seizure and sale of the car by

auction and the inadequacy of the sale

proceeds to pay off the balance of the Loan,

the Borrowers shall be fully responsible of

covering the remaining balance in addition

to all expenses, fees and charges resulting

from the seizure and sale of the car

5. The Borrower undertakes that the purchase

of the car had been on the full responsibility

of the Borrower and the Bank will not bear

any responsibility whatsoever in this regard.

Article (5) Events of Default

The Loan elapses and all the installments,

interests and any other fees and expenses

become due and payable immediately without

having to give any notification or any court ruling

and without prejudice to any other rights of the

Bank according to this Agreement or in

accordance with the law in the event of

occurrence of any of the listed below events:

1. if the Borrower is terminated for any reason

4

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2. In case the loan has been granted against

salary assignment, If the monthly salary of the

Borrower or any part of thereof transferred to

any other body without the prior written

approval of the Bank.

3. If the Borrower violated any of its

undertakings or obligations arising from this

Agreement.

4. If the Borrower failed to pay three consecutive

installment or six nonconsecutive installments

of the monthly installments without approval

of the Bank.



incorrect or any of acknowledgment or

undertaking submitted by him or provided for

in this Agreement is invalid.

6. If the Bank noticed that there are grounds

which could lead to the inability of the

Borrower and/or any of his guarantors, as

permissible under Central Bank's prevailing

regulations, to fulfill his obligations towards

the Bank.

7. In the event of car accident that led to total or

partial loss resulted in reduction in its value or

impossibility of its use or renewal of its

license, at the absolute discretion of the Bank.







Borrower with the bank or any of its

branches shall be securing each other and

5

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the Bank may set off any amounts due to

the Bank from the Borrower from any funds

pertain to the Borrower with Bank or any of

its branches.

2. If any amount falls due in a non business day,

the payment shall be made on the following

business day. The business day means any

day in which banks operating in the UNITED

ARAB EMIRATES (UAE) are open for

dealing.

3. The Bank's books and records shall final and

conclusive evidence in all matters relating to

the Borrower's indebtedness unless proved

otherwise according to the applicable laws.


non-exercise of the Bank of any of its rights

or delay in the exercise shall not detract it

from this right, nor considered as a waiver

for realization of the terms and conditions

set out in this Agreement.





Borrower. The Borrower authorizes the

Bank to provide them with any information

or documents relating to the accounts of the

Borrower. The advocates and collection

agents shall have the right to take any

appropriate action on behalf of the Bank for

the purpose of carrying out their mission

which includes contacting the Borrower.

6. In the event the Loan is granted to more than

one Borrower, the borrowers shall be jointly

and severally responsible for the payment of

all obligations under the Loan. The Bank shall

6

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• • •. -:-.:.1\:i ·-1 _j~~ u-:2 ~J .u-::i ..>-- . ...,....,. """ ~ .

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w~ •v":ifo 0-" .;.:£."J v<:i>1\I ~Uh~ .6 .:il.:i....... ,'u::. • L..4.:i}\ I !1.S.:ilu '.I~ ' •. ':'~.I\ ~ UA J u.= . ur' ..r--. w_,....-Y"""'

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have the right, at its absolute discretion, to

claim from any of them singly or jointly as it

deems appropriate.





Borrower agrees that the Bank shall have the

absolute right to assign or transfer any of its

rights under this Agreement in addition to

mortgages, guarantees, or any other

securities to any authority without having to

obtain the Borrower consent on such

assignment or transfer.



any contradiction between the two texts, the



execution.


The Borrower agrees that the Bank may obtain,

but not obliged to do so, a life insurance policy

and disability insurance. The proceeds of such

policy shall be used only to settle the Loan and

the remaining Loan amount, if any, in addition to

the interests and any other amounts due shall

be paid by the Borrower or his heir, as the case

may be. The Borrower undertake to pay the

insurance premium monthly on the Loan

installment due date or in advance provided the

insurance policy has been taken with his

consent.


courts


7

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J.........il . .I\ l.l.i...c:tl 1- .. -:".:.l\.:i.iil '-J- --1\:i..b., • • - Y.-' .) • i..s- u.a ~ Y' i..s- ~ -..>'-"

' . construed pursuant to the applicable laws of the

United Arab Emirates and the applicable law of

the Emirate in which the Loan account is opened

as the case may be. In the event of any dispute

arising in relation to this Agreement, the courts

of the emirate in which the Loan account is

opened shall have jurisdiction provided that the

Bank may, if it deems appropriate, bring

proceedings in any other jurisdiction, inside or

outside the United Arab Emirates.











This Agreement shall be valid, executed with all

its terms and conditions, and binding among the

parties and their successors from date of signing

and remain valid till the payment of all the

Borrowers liabilities towards the Bank.

Bank Signature

Borrower Signature

8

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CENTRAL BANK OF THE U.A.E. - WordPress.com · 2016-04-25 · CENTRAL BANK OF THE U.A.E. Notice No: 3692 /2012 Date 17/07/2012 To : All Banks and Finance Companies Attention : Chief