Embed Size (px)
Citation preview
Central California Territory Onboarding WebEx
WebEx Guidelines
Dial in: 866-692-4538 Participant Passcode: 9343152 Mute phones (press *6) You may ask questions at anytime during the
WebEx and/or place questions in the chat box This is an interactive WebEx so feel free to interrupt
at any time!
2
Agenda
Fullservice Team/PHSS Updates/CC Territory What You Need Access To PTOC Expectations IVR (Payroll)/Concur When To Work Mentorship To Do
3
Fullservice Team
Melissa Carrera, Mach Moung, and Joseph Chavira Email [email protected] Most communication should be sent here
All have access, so one of us will respond After Hours Emergency Line (660) 532-3627
4
PHSS Updates
Sector 4 California, Oregon, Washington, Guam, Hawaii,
Alaska, Northern Mariana Islands Central California Territory
16 offices 60 instructors
5
Central California Territory
Greater Los Angeles (including Long Beach, Palmdale, Claremont)
Central Coast (Border of San Luis Obispo) Central Valley (Border of Merced)
6
7
Need Access To
The Exchange (HR Direct, Concur) https://intranet.redcross.org
Red Cross Email: http://redcross.org/arcmail When To Work: https://whentowork.com/expired.htm
Instructors Corner: http://www.instructorscorner.org/ IVR (Interactive Voice Response): (866) 734-7465
8
PTOC Expectations
Red Cross email communications Check email 3-4 times a week Change email signature to standards Read instructor updates
Attend monthly instructor WebEx First Tuesday, 6:30pm - 7:30pm First Thursday, Noon - 1pm
9
PTOC Expectations
Submit course records:[email protected] Fullservice Course Records: Rick Mallory Community Course Records: Natali Rodriguez All need to be submitted within 24 hours of
teaching, include After Action Report(if not competed online), and CAPPS Surveys
Instructor Boxes issued by Logistic Coordinators Rental Forms: submitted to Logistic Coordinators Quick Reference Guides
10
IVR/Concur
IVR (Payroll): HR Direct (view hours) Travel time, entered into HR Direct(when approved)
Concur (Out of Pocket Expenses) How to calculate miles How often to submit
Entrepreneur Authorized Provider/Licensed Training Provider
11
When To Work
Fullservice Classes vs. Community Classes Availability at least 4 days a month When To Work calendar
Check 3-4 times a week Update availability 1x month
12
When To Work
Check email for When to Work Login Information Login and update your information Setup your availability
Located under preferences. Set availability by full days.
Once you have completed your Instructors Course, Joseph will be scheduling you for classes, to observe/co-instruct
13
Mentorship
Mentorship checklist. Email will be sent to you and your mentor
Print out checklist and bring to your first class assignment.
14
To Do
Visit Home Office, I-9 completion Review course record guidelines with Rick Mallory
and Natali Rodriguez Set up Redcross email Schedule instructor course Create Instructors Corner account, become familiar
with site. Access W2W, update availability Access IVR, practice one clock in and clock out IT Service Desk: (888) 778-7762
15
Welcome and Thank you for Attending! 16
