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CenturyLink & Qwest Communications Creating a National, Industry-Leading Communications Company CenturyLink | Qwest SAP Integration Program Status Report – Week Ending 5/20/11

CenturyLink | Qwest SAP Integration Program Status Report – Week Ending 5/20/11

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CenturyLink | Qwest SAP Integration Program Status Report – Week Ending 5/20/11. SAP Integration Scorecard. Status Date: Wk Ending 5.20.11. Last week. This week. Trend. 2. SAP Integration: Escalated Issue & Risk Mgmt Summary. 3. - PowerPoint PPT Presentation

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CenturyLink & Qwest CommunicationsCreating a National, Industry-Leading Communications Company

CenturyLink | Qwest SAP Integration

Program Status Report – Week Ending 5/20/11

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

SAP Integration ScorecardKey Program InformationCurrent Gate:Planned Start:Planned Finish:Key Deliverables in Phase:

Realization – Design Confirmation & BuildMarch 7, 2011July 31, 2011Updated Functional Designs (FDs) SAP ConfigurationRICEF TD, Code & Unit Test

Work stream Last Week

This Week Trend Status Explanation Summary Watch Items

SAP Design (FDs and Open Solution Items)

Finalizing remaining open designs (Asset Center, Supplier Portal, BI, HR-Benefits, etc.). 174 FDs completed of revised planned of 181.

FD Wrap Up [revised due: 6/3 with exceptions]

SAP Configuration

67% of configuration effort completed vs. plan of 60%; cutover items being identified as part of configuration build.

PS/AM Inventory & Revised Plan [due: 5/27]

Legacy Qwest Development

222 TDs completed and signed off w/ 403 TDs in progress; Detailed build plans to be validated 5/27, will move to yellow when complete.  Targeting 280 specs for completion this week.

Functional Spec reviews for Tax & CPE [due 5/20]; IT Tools [due 5/20]

Legacy CTL Development

TD Plan: 51 Completed vs. 49 Planned.  WTX scope inventory drafted and under review; Real Estate scope pending; FW/BM scope is being reevaluated.

WTX & Real Estate RICEF Inventory & Plan [revised due: 6/3]FW/BM Work Plan [revised due: 6/3]

SAP Development TD Plan: 128. 126 TDs completed/pending approvalBuild Plan: 67. 73 objects completed/pending approval

TD Rework increasing per FD changes & TD Pipeline [monitored]

Technology / Architecture

Finalizing HR Support Pack approach with HR Functional team (UAT timeframe); defined approach to Security testing pending work plan detail.

QA Environment Builds [due: 6/15]SAP Transports [on-going]

Test Preparation / Execution

Test script inventory identified. Tool & environment approach communicated. Finalizing test iteration entry/exit criteria.

Test Prep Complete [7/11]

Change Mgmt & Training

Base-lined business/change impact information; on track for closure of Comms Strategy & Stakeholder Assessment

Stakeholder Assessment & Communication Strategy [revised due: 5/27]

Conversion / Cutover

Launched data conversion and mapping reviews/finalization with functional teams; drafted straw man as part of planning for first mock conversion (7/11).

IT Cycle 1 data loads [begin: 7/11]

BI Reporting On track to lock scope by 6/3; HR scope definition completion date under review.

Req’s Wrap-up [due; 6/3]Phase I reports build [due: 8/01]

TrendLast week This week

Status Date: Wk Ending 5.20.11

2

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement 3 3

SAP Integration: Escalated Issue & Risk Mgmt SummaryWork

streamSharePoi

ntIssue #

Description Progress Log / Action Plan Owner(s) Target Resolution

Finance 691

Real Estate requires the ability to track expenses at a building level of detail. The Address Id field is used today within Qwest systems. What is the equivalent field in SAP to meet this requirement?

• Newly escalated issue as of WE 5.6 In Progress. Solution options being

investigated. Next meeting on 5/17 before presenting to CCB.

Carol S. /Brian

Braxton31- May

Finance 716

Master Mapping will not begin until the Master Mapping Team (Deb Brallier/Angel Corie/Connie Silin) understand how Segment, State and Region will be held in SAP (inclusive of how populated & with what value(s))

• Newly escalated issue as of WE 5.6 Closed. Meetings conducted; master mapping

activities in progress per approach agreed upon.

GA Core Team 13- May

Finance 759Lack of SE resource availability to complete CPE-E2E Blueprint and Functional Spec.

• Newly escalated issue as of WE 5.13 In progress. Chris working w/ Meg Hall to identify backfill. Bob staying on project until contention resolved.

Chris Tweedy 03-Jun

Finance 685The Affilliate Auto Pay Process occurs in Revenue Journals (RJ) • Newly escalated issue as of WE 5.20

Escalated to PMO.PMO

GA Core Team

27- May

Finance 663

Qwest does an automtic payment of some affiliate bills within the CRIS, IABS, BART and B&C Systems today. We need the Treasury Netting website to continue or a replacement fashioned before 1/1/12.

• Newly escalated issue as of WE 5.20 Escalated to PMO.

PMOGA Core Team

18-May

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement 4

SAP Integration: Escalated Issue & Risk Mgmt Summary (cont.)

Work stream SharePointIssue # Description Progress Log / Action Plan Owner(s) Target

Resolution

Purchase to Pay 9

Supplier Portal selection: Decision to interface with legacy Qwest Supplier Portal versus implementing SAP Supplier Self-Service Portal (SUS).

• SRM workshops scheduled for week of 4/11. Final scope/solution determined by 4/29.In progress. Executive readout conducted on 5/12. Additional validation of implementation costs and benefits planned for week of 5/16.

Mary Sanders/Connie Walden

27-MayOld:29-Apr

Purchase to Pay 749

Sterling File transfer in place of QPID.WMS is BLOCKED until offshore has access to the overview (meeting was not recorded) and can give input into the overall design, and LOE.

• Newly escalated issue as of WE 5.13 Escalated to PMO.

Mary Sanders 3-June

Purchase to Pay 48

Coding on PICS Repair: Need to code PO for replenishment and Repair. (Carol Squires needs to answer this question)

• Newly escalated issue as of WE 5.13 Escalated to PMO.

Sean Breeze 27-May

BI 441

BI Blueprint: Data warehouse reporting requirements are not available. The build effort associated with SAP BI and legacy data warehousing is on hold while reporting approach and requirements are gathered.

• Qwest / CTL team members have been identified. Workshops scheduled for week of 4/4.On target. End date moved per open requirements definition for Finance & HCM; working with Stakeholders to solidify revised target of June 3rd

Brian Clement/Doniesha Miller

3-June

4

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement 5

SAP Integration: Escalated Issue & Risk Mgmt Summary (cont.)

Work stream SharePointIssue # Description Progress Log / Action Plan Owner(s) Target

Resolution

HCM 315Finalization of Leave/PTO policies for non-represented employees is not expected until June, 2011.

• Follow up to determine if policies can be provided to SAP team in advance of formal June release to initiate configuration activities. On target. Team requests executive decisions to be communicated by 5/20. Proposed policy impact analysis in progress.

Marina Pearson 20-May

HCM 315

Confirmation of Benefits offerings not expected until June, will impact the configuration build and RICEF development timeline. Depending on the degree of change from current CTL offerings, the build effort could be substantial and may not allow for adequate testing prior to go-live.

• Follow up to determine if benefits plans can be provided to SAP team in advance of formal June release to initiate configuration activities. On target. Team requests executive decisions to be communicated by 6/15 (health plans and vendors selected) and 6/30 (for vision, dental & prescription plans). Presence requested for Stewart Ewing and Stacey Goff at Benefit Committee meetings.

Marina Pearson 15-Jun

HCM 315Finalization of pay practices (shift differentials, OT, etc.) for non-represented employees is not expected until June, 2011.

• Follow up to determine if pay practices can be provided to SAP team in advance of formal June release to initiate configuration activities.Team requests executive decisions to be communicated by 5/20 in case of extensive changes. 6/15 otherwise. Timeline has been confirmed with Vicky Smith.

Marina Pearson 20-May

5

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Executive Summary Configuration item count: 219*

Note*: Change in FI inventory pending formal CR approval

5/20 - Actual vs. Plan Complete : 67% (effort) Complete vs. 60% Target Note: 131 Objects completed vs. 131

(Revised) Plan Configuration Action Item:

PS/AM: Object inventory & revised build plan recommendation in progress [due: 5.27]

Configuration Build - Planned v Actual Bertke Escher

6

TrendLast week This week

Status Date: Wk Ending 5.20.11

Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10%

Chart: Completed Configuration

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Blueprint: SAP FD Wrap Up - Planned v Actual Bertke Escher

7

TrendLast week This week

Status Date: Wk Ending 5.20.11

Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10%

Executive Summary RICEFW Inventory Count: 227

Note: Change for WE 05.20 per approved CRs 5/20 - Actual vs. Plan Complete : 174

Completed FDs vs. 181 Planned 22 In Progress // 2 Not Started // 29 On Hold

Action Required Summary: HCM: 21 On Hold w/ no target dates

published PS: 5 On Hold w/ no target date FI: 2 Pending Approval; 1 pending de-scope

(move to BI) P2P: 3 On Hold (SUS decision)

Chart: Complete & Approved FDs

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

# Roadblock Description Issue or Action# of FDs Impacted

Original FD Completion Date

Revised FD Completion

Date Owner

Project Systems & Asset Mgmt 91 FDs Pending Business Clarification

CTL-ARIAction 2 4/29/11 ESCALATED

5/13/11C. Johns

2 Business Approach PendingIT Tools

Action 3 4/29/11 5/27/11 K. DeRoseZ. Scozzari

3 Business Decision PendingAsset Center

Issue 2* (1 has been started)

4/29/11 ESCALATEDPending

C. Johns

4 Business Decision PendingBMSe

Issue 2 4/29/11 To be defined wk of 5/23

C. Johns

Finance 31 FDs Pending Approval

Open Vendor Invoices/ AP Vendor Extranet

Action 2 4/29/11 5/24/11 K. BaptisteK. Schamel

2 Pending CR - RICEF moving to BIQPAS

Action 1 5/19/11 Pending PMO

Procurement (P2P) 3*1 Executive Decision Pending –

SUS/SRM/CLM PortalAction 3 4/29/11 Pending Steering

Committee

2 Pending DescopeRICEF FDs moved to BI Reporting

Action 2* 4/29/11 Pending PMO

8

SAP Blueprint & Functional Design Wrap Up Summary as of Week Ending 5/20/11

53 Total Outstanding

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

# Roadblock Description Issue or Action# of FDs Impacted

Original FD Completion Date

Revised FD Completion

Date Owner

HR – Benefits 291

Business Approach Confirmed – FD In Progress

Action 10 5/20/11 6/3/116/17/116/30/11

N. Aguilar

2 Business Decision Pending – Reporting Approach (BI or R3)

Issue 5 Pending Pending D. Freeman

3 Business Approach Pending – Towers Watson

Issue 4 Pending Pending D. Freeman

4 Vendor Engagement – Kenexa

Issue 7 Pending Pending D. Freeman

5 Vendor Selection – Training & eTrade

Issue 3 Pending Pending D. Freeman

HR – Time & Payroll 91

Business Approach Confirmed – FD In Progress

Action 7 5/20/11 5/27/116/3/11

6/17/11

N. Aguilar

2 Business Approach Pending – Towers Watson

Issue 1 Pending Pending D. Freeman / E. Buckley

3 Vendor Selection – Reed Group

Issue 2 Pending Pending E. Buckley

9

SAP Blueprint & Functional Design Wrap Up Summary as of Week Ending 5/20/11

53 Total Outstanding

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10%Variance is per week, cumulative of all deliverable groups

Development: SAP TD - Planned v Actual

Kiran Das, Jake Ford

10

TrendLast week This week

Status Date: Wk Ending 5.20.11

Executive Summary RICEFW Inventory Count: 202*

Note: FD Variance per No Dev required 5/20 - Actual vs. Plan Complete : 126

Completed vs. 128 (Revise) Plan Approved - 123 TDs | Pending - 3 TDs In Progress: 19 TDs KT In Progress or Pending: 29 TDs

TD Action Items: MM: Revised FDs require updates,

confirming TD rework effort; HCM/PS: Revised completion dates

dependent on closure of open issues

Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10%

Chart: Complete & Approved TDs

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10%Variance is per week, cumulative of all deliverable groups

Development: SAP CDUT - Planned v Actual Kiran Das, Jake Ford

11

TrendLast week This week

Status Date: Wk Ending 5.20.11

Executive Summary RICEFW Inventory Count: 202*

Note: FD Variance per No Dev required* 5/20 Target vs. Actual: 73 Completed vs.

67 Planned Approved - 30 | Pending – 43 TDs Build In Progress: 25 Objects KT In Progress or Pending: 25 TDs

Build Plan: Baseline Plan updated to account for items taken off hold; plan excludes confirmed dates for On Hold items (HCM/HR, PS and P2P)

Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10%

Chart: Complete & Approved RICEFW Build

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10%Variance is per week, cumulative of all deliverable groups

Development: Legacy Q TDs – Planned v Actual Chris Tweedy, Denise Aveline

12Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10%

TrendLast week This week

Status Date: Wk Ending 5.20.11

Executive Summary RICEFW Inventory Count: 997 5/20 - Actual vs. Plan Complete: 222

Complete vs. (revised) Plan of 236 Pending Approval: 9 TDs: In Progress: 395 TDs

Open Functional Specs: (13/282 ) Tax, CPE, IT Tools - Target 5/20

Chart: Completed & Approved TDs

24%Group Target Variance: (14) TDs

WE 5.20 Output: +51 TDs

Variance from Plan: -2%

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10%Variance is per week, cumulative of all deliverable groups

Development: Legacy Q CDUT – Planned v Actual Chris Tweedy, Denise Aveline

13Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10%

TrendLast week This week

Status Date: Wk Ending 5.13.11

Executive Summary RICEFW Inventory Count: 997 5/20 - Actual vs. Plan Complete: 10

Complete vs. 14 Planned In Progress: 33 Build Objects in progress (25

Finance & 8 P2P) Confirmed Plan - Pending: The following

represents a drafted PMO plan; confirmed Build plans being completed with Functional Teams

Chart: Completed & Approved Build

Variance from Plan: -0%

1%Group Target

WE 5.13 Output: +1 Object

DRAFT Plan Under Review

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Legacy CTL TD – Planned v Actual Brandon West, Jake Ford, Vern Hatmaker, Jennifer Kemp, Neil Leguillow

14

Status Date: Wk Ending 5.20.11

Executive Summary Object Inventory Count: 261* Overall – TD: 20% Complete vs. 19%

Planned 5/20 Plan to Actual - TD: 49 Planned vs.

51 Actual (6 incremental) Note – FD Completion: 4 from FW/BM & 47

from CPR Yellow Status Driver(s)

WTX & RE: Pending scope lock & TD/Build Plan [target date: 6/3]

FW/BM: Revised TD/Build plan per add’l scope & complexity changes [target date: 5/27]

Chart: Complete & Approved TDs

Variance from Plan: +1%

19%Group Target

Variance Total: +2 TDs

WE 5.20 Output: +6 approved TDs

Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10%

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Legacy CTL Build – Planned v Actual Brandon West, Jake Ford, Vern Hatmaker, Jennifer Kemp, Neil Leguillow

15

Status Date: Wk Ending 5.20.11

Executive Summary Object Inventory Count: 261 Overall – Build: 5% Complete vs. 6%

Planned 5/20 Plan to Actual: 15 Planned vs.

12 Actual (1 incremental) Yellow Status Driver(s): See CTL TD

slide (14)

Chart: Complete & Approved Builds

Variance from Plan: -1%

6%Group Target

Variance Total: 3 TDs

WE 5.20 Output: 1 approved Builds

Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10%

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Change Management & Training – Team StatusDenise Lee, Toni Solano, Karen Farwell

16

TrendLast week This week

Status Date: Wk Ending 5.20.11

Deliverable Completion Progress

Key Activities for Next Week

Status SummarySAP Change Mgmt & Training Base-lined current business/change impact info, agreed

format, planned for completion Continued building stakeholder approach Engaged Program Steering Committee on topic of business

readiness and agreed next steps Completed installation of UPK on production servers Met with Assima (training product vendor) Finalized deliverable templates for Training Plan,

Communication Plan, and Change Impacts Initialized process for unplanned training requests from other

teams, other projects Planned approach for QC training, to be validated by Testing Conducted CTL/Qwest Communication vehicle audit

Non-ERP Status (Business Readiness) Overall Green Status

Sign-off Communication Strategy & Stakeholder Assessment Advance Business/Change Impacts for revised 6/3 deadline Meet with Testing team re QC training approach Understand BPC training needs and introduce CR as needed Conduct content testing on TEDS Start migrating UPK content from development to production

server Create mock up for project website Conduct 1:1 discussions with Program Steering Committee

members Schedule CMT deep dive for week of 6/13

DeliverableTarget CompDate

Progress

Status%

CompRevised Comp

Date

Stakeholder Assessment 3/18/2011

In progres

s 50% 5/27/11

Training Strategy 3/18/2011 Signed off 100% 3/31/11

Communication Strategy 3/18/2011 In

signoff 100% 5/24/11

Business/Change Impact Assessm’t

4/18/2011In

progress

25% 6/3/11

ID Summary Description(per SharePoint)

Impact(H/M/L) Owner Due

Date

No new or escalated issues

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Tech Architecture – Team StatusJake Ford, Mike Sportack

TrendLast week This week

Status Date: Wk Ending 5.20.11

Key Activities for Next Week

Transports: Applied this week’s approved ECD transports to TRN. This brings the box in synch with ECD.

SAP Security: Met with the SAP Security. Confirmed the team structure and the need for project workplan. Decided to have new roles tested in early test iterations; all role driven testing during UAT.

IBM Sizing: Awaiting response from IBM on the submitted hardware sizing sheet. This should confirm the capabilities of the SAP production machine.

HR Support Packs: Awaiting confirmation from the HR functional leads on the strategy for mitigating the risks of applying during UAT.

Payroll Test System: Gathered requirements for the build of the new environment. Finalize possible interfaces with Qwest time systems and SAP EP (ESS/MSS).

On-going Maintenance Areas: Apply SAP Code Inspector to support adherence to

coding standards. Issue and updates SAP IDs for both the offshore and

onshore teams Perform technical support and maintenance on the SBN

and TRN instances. Provide technical design guidance to the technical and

functional teams.

Build project workplan for Security work and confirm the schedule with Mary and the team.

Acquire deeper technical details and requirements on the Vertex O Series implementation.

Review and communicate the IBM hardware sizing results. Continue documenting all systems, their architectures (dev,

QA, Prod) and their methods of communication in the integrated environment.

Build and review a list of next week’s new ECD transports slated to be applied to TRN.

Continue to employ Code Inspector to help analyze code quality and enforce standards.

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

SAP Security Project Plan 5/27 Started 10%

Applied the transports inbound from ECD to TRN with the functional teams

Complete 100%

Continue to apply the SAP Code Inspector to new custom objects.

On going

Continue to issue IDs and VPN access to new team members

On going

ID Description Impact(H/M/L)

Owner Due Date

17

Issues & Risks – New Only

Deliverable Completion ProgressStatus Summary

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement 18

Conversion/Cutover – Team StatusCenturyLink – SAP Work streamSudhakar Bhaskar, Jake Ford, Brian Liedtke

TrendLast week This week

Status Date: Week Ending 5.20.11

18

Deliverable Completion ProgressStatus Summary

Key Activities for Next Week

YELLOW Status Driver(s): Framework in place to speed up conversion finalizations; straw

man for conversions being reviewed for fit/ data verification criteria Reviewed P2P SAP Mapping Documents Applications as part of conversions: 173 Tech Spec Completion Status:

Legacy Conversion (72) • P2P: 0/15• P&A: 0/24• GA: 0/1 (2 CRs pending)• HCM: 13/32

SAP Mapping Documents (65)• P2P: 0/10 (0%)• P&A: 0/15 (0%)• GA: 0/1 – (2 CRs – Invoices & Tracker)• HCM: 13/39

SAP Conversion (18)• P2P: 9/9• P&A: 7/8• GA: 0/1 (2 CRs pending)• HCM: N/A Review and begin to populate the SAP Mapping Documents to

complete Legacy Tech Specs. Gather inputs from all process teams to complete the straw man

Mock Conversion plan. This is in preparation for SIT1. Team leads complete 1st draft by 5/27.

Continue developing integrated conversion plans and requirements.

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

Integrated Conversion Plan 5/27 In progress 70%

SAP Map Doc Sign Off 5/27 In progress 20% 6/3

TS Complete – Legacy 6/3 In progress 18%

TS Complete - SAP 5/27 In progress 89%

MM Req Defined 5/27 In progress 50%

MM TS Complete 6/17 In progress 50%

Mock Conversion Plan 6/17 In progress 5%

Build Complete – Legacy 7/3 In progress 7/29

Build Complete – SAP 6/24 In progress

Mock 1 Load Start 7/11

ID Summary Description Impact(H/M/L)

Owner Due Date

760 Master Mapping requirements from each Process Team are not complete.

H S.Thompson/ C. Silin

5/27

761 Build completion dates extend past the start of Mock 1 conversion test on 7/11, some to 7/29

H Dev Teams

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

SAP Reporting / BI – Team Status Brian Clement, Doniesha Miller

19

TrendLast week This week

Status Date: Wk Ending 5.20.11

YELLOW Status Driver(s): Requirement scope lock for each Process work-stream on track for 6/3 requirements/ scope lock: Finance: Conducted requirements gathering discussions for

Regulatory and Capital reporting. Continuation of FICUS data mapping exercises; watch item: progress against 6/3 target date is behind plan

P2P: Submitted six reporting functional specifications for business owner sign off . Reports are to be turned over for technical design this week;.

P&A: Already conducted several meetings and closing out requirements gathering sessions;.

HR: Met with HR business owners to discuss reporting requirements and 6/3 timeline;.

Current BI Reporting inventory: 41 reports submitted for review and development.

Functional Specs for 31pending sign-off from Bus owners; working to close out all by we 5.27

Technical specifications in progress for (4) reports approved - Cycle Time, Point of Sale, Contract Headers, and HR Director Manager. Will begin technical specs for 6 additional P2P reports this week.

Deliver next set up functional specifications to development team

Requirements gathering sessions wrap-up Support on-going BI reporting requirements definition

with focus on Finance and HR

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

BI tool selection 3/18/2011 Complete 100% 03/18/2011

Develop BI Project Plan 4/8/2011 Complete 100% 4/29/2011

Functional Requirements 5/15/2011 In Progress 95% 6/3/2011

Functional Design 5/18/2011* In Progress 70% Pending*

Technical Design 7/29/2011* In Progress Pending*

BI Report Development 7/29/2011* Pending Pending*

ID Summary Description(per SharePoint)

Impact(H/M/L)

Owner Due Date

No new or escalated issues

Deliverable Completion Progress

Key Activities for Next Week

Issues & Risks – New Only

Status Summary

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Deliverable Completion Progress

Key Activities for Next Week

Status Summary Continued development in Integrated Test Timeline

Defined requirements for Mock Conversion schedule Defined a proposed Parallel Payroll Test timeline Confirmed Legacy Q Test Coordinators for Test

Continued Tools Preparation Confirmed connectivity for onshore resources for

Qwest QC Instance. Offshore confirmation pending. Began Tools requirements definition (configurations

& metrics reporting, etc.) Began plans for QC Training with the Training Team

Continued Test Preparation with Functional Teams P2P – 225 unique scripts identified, 16 in-stream HCM – 212 unique scripts identified, 0 in-streams FI – 51 unique scripts identified, 0 in-streams PS/Assets – 58 unique scripts identified, 0 in-

streams

Continue to work through Integrated Test Timeline dependencies across Development, Conversion, & Tech Arch

Continue Test Prep work with SAP Functional Teams to build out Business Process Model with Test Scenarios / Scripts

Continue Legacy Q & Legacy CTL Teams Test scope / plans & identification Test Coordinators for testing & support

Conduct offshore connectivity test of Quality Center & define Configuration / Training requirements

Define Plans for Integrated Test Prep Workshops (SAP, Legacy CTL & Q) for Integration Test Scenarios

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

Test Workplan Complete 100%

Test Strategy 5/27/2011 In Progress

90%

Integration Test Approach / Plan

7/29/2011 In Progress

15%

Integration Test Script Writing Complete

9/16/2011 Not Started

0%

Integration Test Execution Complete

11/4/2011 Not Started

0%

Testing – Team StatusLandi Foster, Alex Bohl, Mike Schwein

ID Description Impact(H/M/L)

Owner Due Date

20

Issues & Risks – New Only

TrendLast week This week

Status Date: Wk Ending 5.20.11

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

TrendLast week This week

Status Date: Wk Ending 5.20.11Procure to Pay – Team StatusCenturyLink – SAP Work streamCam Nolan, Fritz Ticar

21

Deliverable Completion Progress

Key Activities for Next Week

Status Summary

Finalize initial test script repository with Test lead. Engaged on Conversion Team activities Completed RICEF Configuration Documents Engaged in WTX discussions. WTX Team set up

weekly follow up meetings to ensure alignment Outstanding RICEF FD work pending Portal direction

Support TD, KT & build progress Support Legacy Qwest TD process Support Test process Support Conversion Process

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

FD Ready for TD Handoff

03/15/2011 completed 100% 4/29/2011

Configuration Build 5/6/2011 completed 100% 5/10/2011

ID Summary Description(per SharePoint)

Impact(H/M/L)

Owner Due Date

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Procure to Pay – Team StatusQwest Procurement Work streamBill Milligan, Mary Sanders and Rich Wyn

TrendLast week This week

Status Date: Wk Ending 5.20.11

22

Deliverable Completion Progress

Key Activities for Next Week

Status SummaryYELLOW Status Driver(s): Yellow pending decision on

procurement strategy. Issue resolution – reduced all open issues to 14

2 of 14 issues were just opened 98 TS started out of 98 = 100% 28 TS Completed out of 98 60 TS To Be Completed 10 TS Are in CCB pending de-scoping

– not working on these TS’s CCB Decisions

De-scoped = x Specs Increased scope = x Spec

TS Completion Schedule Week 5/23 = 22 Week 5/30 = 24 Week 6/6 = 12 Week 7/11 = 2

Start development for the 28 completed TD’s SUS/SRM/CLM funding decision

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

Complete Functional Decision for Portal, Services Purchasing and Contract Management

4/29/11 Completed 100%

Tech Specs Completed 6/3/11 28 Completed out of 98

Total

29% 6/10/11

RICEF Development 7/29/11 In progress 0%

ID Description Impact(H/M/L)

Owner Due Date

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement 23

Finance – Team StatusCenturyLink – SAP Work streamBrian Braxton, Lakeshia Baptiste, Kirk Schamel

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Status Date: Wk Ending 5.20.11

23

Deliverable Completion ProgressStatus Summary

Key Activities for Next Week

Yellow Status Driver(s): Closure of 3 past due FDs: CRs Pending

QPAS - aligned that data source will be BI report Extract and Load Invoice and Payment data  into

the AP Vendor Extranet – SRM SUS Open Vendor Invoices AP Conversion submitted to Brian

for approval 5/24Configuration Progress

Special Ledger configuration completed by 5/27 GL Integration configuration completed by 6/3 Internal Order configuration completed by 6/3

Confirm E2E Internal Order requirements Indirect tax configuration to support International by 6/3 Cash Mgmt configuration completed by 6/24

Depending on Treasury project go/no go decision

Continue configuration in TRN; evaluate completion plan targets per outstanding Segment Reporting issue/decision

Continue solution prototype for management and regulatory reporting

Continue design integration workshops – Assets, International accounting

Continue conversion mapping and test prep activities

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

RICEF Inventory Confirmed

03/04/11 Completed 100% 03/08/11

FD Confirmation 2/28/2011 Completed 100% 03/15/2011

FD Ready for TD Handoff

04/29/11 In progress 90% 5/24/2011

Configuration Build 5/6/2011 In progress 60% 6/24/11

ID Description Impact(H/M/L)

Owner Due Date

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

TrendLast week This week

Status Date: Wk Ending 5.20.11Finance – Team StatusQwest Work stream - General Accounting, Accounts Payable, Revenue JournalsAileen Karamaroudis, Jim O’Keefe, John Quickstad (Tax), Bob Kulp (CPE)

Deliverable Completion Progress

Key Activities for Next Week

Status SummaryRED Status Driver(s): Red pending review of AP/GA plan. Approved: 163/475 (34%)

8 Revenue Journal 79 GA/AP 76 Billing

Drafted: 180/475 (37%) 76 Revenue Journal 100 GA/AP 4 Billing

Tech Spec Blocks: 2 issues remain open (Block-Start) (Conv Unc Prop) 2 issues remain open (Block-Finish) (Invoice ID, CPID)

CPE-E2E Blueprint/Func Specs Verbal Approval Received Tax Func Spec Drafted

Finish Field Mapping/Resolve blocked issues Approve Tax Functional Specs (Incremental Use Tax) Receive formal approvals CPE-E2E Func Specs Remaining Tech Specs to be Approved:

Revenue Journal (65 remain, all drafted over 75%) GA/AP (190 remain, 100 drafted) Billing (11, 4 drafted)

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

Tax Blueprint – Func Specs Review/Approved

4/15/11 In progress 94% 5/27

CPE-E2E Func Specs Reviewed/Approved

4/15/11 In progress 95% 5/25

Tech Design 5/27/11 In progress 50%

RICEF Dev 7/29/11 Not Started

0%

ID Description Impact(H/M/L)

Owner Due Date

24

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

TrendLast week This week

Status Date: Wk Ending 5.20.11HR Time & Payroll – Team StatusCenturyLink SAP Work stream Ed Buckley, Noemi Aguilar

25

Key Activities for Next Week

Yellow Status Driver(s): Tracking YELLOW per outstanding FDs (on hold or in progress) against revised target dates (see slide 9).

Completed garnishment ACH/Check configuration Worked on configuration of absences/attendances,

worksites, and work schedules Continued configuration design solutioning Confirmed work schedule conversion approach Provided 3 updated FDs w/TS to Dev team Started impact analysis of TOP policy changes to Time

solution

ID Description Impact(H/M/L)

Owner Due Date

745 Risk: There is a production project streamlining Time Schema code for overtime processing that will delay any project OT calculation config until at least 5/15 or later.

High Noemi Aguilar

5/20/2011

Issues & Risks – New Only Complete past due configuration for represented

employees- garnishment letters & work on config due on Monday 5/30- work schedules, attendances, non benefit deductions, etc.(8 total), Potentially descope 2

Provide Dev team with 6 updated FDs Continue to work with Legacy on Payroll conversion Continue assessment of pending policy/pay decisions to

solution

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

RICEF Inventory Confirmed

02/01/2011 In progress 100% 04/19/2011

FD Updates 03/01/2011 In progress 77% June/July 2011*

Configuration Build 05/06/2011 Started 21.1% 07/15/2011

Deliverable Completion ProgressStatus Summary

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement 26

HR-Payroll– Team StatusQwest HR Work StreamBob Platt

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Status Date: Wk Ending 4.8.11

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Status Date: Wk Ending 5.20.11

26

TrendLast week This week TrendLast week This week

Deliverable Completion Progress

Key Activities for Next Week

Status SummaryYELLOW Status Driver(s):

RICEFW Technical Specs:Q- Conversions:• HR Sub Team- (Pace)

- 10/19 (Completed)- 16/19 (In Progress or Completed)

• Payroll Sub Team- (Pace) - 5/11 (Completed)- 9/11 (In Progress or Completed)

Q- Time Feeder Interfaces:• Time Sub Teams- (Pace)

- 0/9 (Completed ) - 9/9 (In Progress)

RICEFW Build:Q- Conversions• HR Sub Team

- 9/19 (Completed)

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

RICEFW Tech Specs 5/27/2011 15/41 37% 6/17/2011

RICEFW Build 7/29/2011 9/41 22%

ID Description Impact(H/M/L)

Owner Due Date

No New Issues/Risks this week

Issues & Risks – New Only

Continue progressing against published RICEF TD & Build Plan

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

HR Benefits/Self Service – Team StatusCenturyLink SAP Work stream Deborah Freeman, Humberto Saenz, Jesslyna De Rozario

Status Date: Wk Ending 4.8.11

TrendLast week This week

Status Date: Wk Ending 5.20.11

Status Summary Deliverable Completion Progress

Key Activities for Next Week

Status SummaryYELLOW Status Driver(s): Pending wrap up for outstanding

(SAP) Functional Specs (see slide 9) Continued Functional Spec reviews of RICEFW Objects

Completed 3 Functional Specs Approved for TS Removed 1 Conversion Spec from Scope

Conducted vendor meeting with Sedgwick for Workers Comp Eligibility File

Conducted review of Date Mapping and Action/Reason proposals with Business

Reviewed initial portal configuration with HRIS team Created new HRBP and a Admin proxy role based on

feedback on MSS role. Continued work with developer on Pay Change form and

Position Change form – clarify requirements and functional testing.

Position Change form is at 60% complete. The form layout has been completed and tested. Finalize & Execute plan for Date Mapping and

Action/Reason proposals Begin work on non-union pay structures Conduct Functional Design meetings to complete

scheduled functional specs Continue HR field data mapping between PeopleSoft and

SAP Continue Functional testing for Pay Change and Position

Change forms

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

RICEF Inventory Confirmed

03/10/2011 Completed 100% 03/24/2011

FD Completion 04/25/2011 In progress 45% June/July 2011*

Configuration Build 07/05/2011 In progress 22% Aug 2011

ID Description Impact(H/M/L)

Owner Due Date

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Project Systems/Assets – Team StatusCenturyLink – SAP Work stream Zita Scozzari, Cindy Johns

TrendLast week This week

Status Date: Wk Ending 5.20.11

Deliverable Completion Progress

Key Activities for Next Week

YELLOW Status Driver(s): KA Team remains YELLOW until closure of the following solution design issues impacting FD wrap up (see slide 8):

Projects• IT Tools Future State

o Held future state process meetings and confirmed design with team last week

o Additional RICEF Items begin reviewed o Set up meeting with FI team to review financial

process for IT projectso Still need to meet with reporting/metrics team

Assets• Data migration workshops in Seattle last week for SAP

AM and FEV Assets• Cost Center assignment rules on FEV• Field Mapping work for conversion team

RICEF• Working on BidMaster FD’s for enhancements needed to

meet the IT Tools requirements• Working with CATS team on FD to meet requirements for

IT Tools in SAP PS

IT Tools Future State meeting documentation IT Tools Reporting/Metrics Requirements gathering Leased Assets review of process/configuration

requirements once the additional resource is on site Meetings for BMSe functional design for RICEF needed Working with conversion team to provide field mapping

details Work on conversion steps required for projects & assets Work on business processes/sub-processes for training

team documentation Finalize revised PS/AM Configuration Inventory & Build

Plan

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

RICEF Inventory Confirmed

2/28/2011 In progress 100% 4/14/2011

FD Completion 2/28/2011 In progress 50% June/2011

Tech Design 5/6/2011 In progress 30% N/A

Configuration Build 5/27/2011 Not Started

0% N/A

RICEF Dev 7/29/2011 Not Started

0% N/A

ID Summary Description(per SharePoint)

Impact(H/M/L)

Owner Due Date

No new issues or risks

Issues & Risks – New Only

Status Summary

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Projects & Assets – Team StatusQwest HR Work StreamKaren DeRose, Ken Littrell

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Status Date: Wk Ending 5.20.11

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Deliverable Completion Progress

Key Activities for Next Week

Status SummaryRed Status Driver(s): Red pending completion of Network

build plan, as result of Network scope changes.Technical specs: 42% tech specs started (162/383) 4% tech specs approved (15/383)

203 tech specs targeting 5/27 complete 98 tech specs targeting 6/10 complete 82 tech specs targeting 6/17 complete

Key Accomplishments: Assets tech design sessions complete IT Tools: Qwest functional specs drafted; SAP transition complete

[5/25] IT Tools: Qwest functional spec approval; ready for tech spec assessment

[5/27] Tech spec completion

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp

Date

Complete IT Tools Functional Specs

3/18/11 In progress 95% 5/20/11

Design Completion 5/27/11 In progress 31% 6/17/11

RICEFWD Dev 7/29/11 Not started 0%

Integration Test TBD Not started

ID Description Impact(H/M/L)

Owner Due Date

811 Asset Center end-state decision

M Dave Kohler

6/3/11

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Real Estate Integration – Team StatusNeil Leguillow (PM) / John Quickstad (SE)

30 30

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Deliverable Completion ProgressStatus Summary Deliverable Completion Progress

Key Activities for Next Week

Status Summary Real Estate has identified a Business Program Manager

and Business Project Managers for each of seven different areas.

YELLOW Status Driver(s): BMSe Functional Spec document revision continues and

requires completion. Location Identifier evaluation provided a read-out

5/18/2011 with final determination pending. ARI meetings continue to address Interfaces between ARI

and SAP for assets and retirements. 15 RICEF elements have been identified in Caliber for BMSe and FLEET; emphasis is on SAP-impacting elements.

Business Benefit Summary: Discussion continues. Resolution anticipated week ending 5/20/2011.

Align with Business Project Managers for timeline, responsibilities, requirements, and next steps.

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

RICEF Inventory Confirmed

4/15/2011 In progress 75%

FD Confirmation 4/22/2011 In progress 75%

Tech Design 6/30/11* In progress 5%

Interface build 7/29/11* Not started 0%

RICEF Dev 7/29/11* Not started 0%

ID Description Impact(H/M/L)

Owner Due Date

No new Risks / Issues this week

30

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

FW/ BidMaster Integration – Team StatusCenturyLink FW/BM Work StreamNeil Leguillow (PM) / Ken Littrell (SE)

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Status Date: Wk Ending 5.20.11

31

Deliverable Completion Progress

Key Activities for Next Week

Status SummaryRed Status Driver(s): Approach to recover from Red

Status continues: Rescoping: Work in progress, ETC 5/24/2011, with

impact assessment underway. Reorganizing: Complete. Meeting methodology

adjusted to maximize IT effectiveness, additional assistance on requirements gathering and project management provided.

Replanning: Work in progress, ETC 5/27/2011. Projects to be grouped by internal and external dependencies, and project plan update appropriately. Dependencies and HLEs will then drive dates.

Contract Administration has a high priority, high HLE project with a very rapid timeline. That will reduce ability to focus resources on remaining projects.

Finalize mitigation approach to remediate from RED status. Define and lock down new-and-appropriate scope for Fireworks/BidMaster development.

Continue scheduling and launching appropriate RICEF elements in priority sequence with focus on Interface items and SAP impact. Four sessions currently scheduled.

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

RICEF Inventory Confirmed

2/25/2011 Complete 100% 4/1/2011

FD Confirmation 2/25/2011 Complete 100% 4/8/2011

Tech Design: Test Bed Impact

6/30/11* Underway 26%

RICEF Development: Test Bed Impact

7/29/11* Underway 8%

RICEF Testing ‘DEC 2011* Not started 0%

ID Description Impact(H/M/L)

Owner Due Date

No new Issues this week

31

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

CPR– Team StatusJennifer Kemp, Jake Ford

32

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Status Date: Wk Ending 5.20.11

Deliverable Completion Progress

Key Activities for Next Week

Status Summary Task breakdown

Interfaces = 11 Conversion = 11 CPR functionality = 40 (8 tasks added this week!)

Tech Spec development 47 of 62 specs completed (6 completed this week)

Resource management New contractor to arrive Tue 5/31

Development 14 of 62 tasks in development (all tracking green to target

dates) 12 of 62 tasks completed

Other Activities Incremental Use Tax continues to be an issue – several

meetings going on to discuss. Hoping for resolution next week!

Work on interfaces proceeding very will Several major DB changes were implemented in the DEV

environment this week – all went smoothly Met with FW team to discuss Data tables and structure

Development continues on 14 tasks (DB changes and interfaces)

Continue writing specs for CPR application changes Resolve IUT issue On-boarding tasks for new contractor

Deliverable Target CompDate

Progress Status

% Com

p

Revised Comp Date

FD Confirmation 5/1/11 In progress 76%

Tech Design Specs 5/13/11 In progress 76%

Devl / Testing (enh, interfaces) 9/15/11 In progress 19%

Devl / Testing (Conversions) 12/15/11 Not Started

0%

Interface Integration Testing 8/30/11 Not Started

0%

ID Description Impact(H/M/L)

Owner Due Date

Issues & Risks – New Only

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

WTX – Team StatusVern Hatmaker, Jake Ford

TrendLast week This week

Status Date: Wk Ending 5.20.11

Deliverable Completion Progress

Key Activities for Next Week

RED Status Driver(s): Waiting on requirements for an estimated 100 – 150 FI Interfaces;

Delivery date of requirements TBD; Finalize transition plan with Brian Braxton the wk of 5/23 to allow

creation of TD & Build plan for FI Interfaces.

Other Updates Continue meetings with P2P to confirm approach and verify completed TDs Implementation Guides with anticipated merger related changes to EDI810,

850, 860, 855, and 856 sent to vendors on 5/13/11. Continue preliminary design work based on the 8 FD RICEF documents WTX

has been received from P2P team 8 RICEF Objects Identified

7 ( 88 %) – In progress 1 ( 12 %) – Not Started 0 ( 0 %) – Complete

46 Qwest/CenturyLink vendors identified 46 ( 100 %) – Communications Complete 0 ( 0 %) – Connectivity Test Complete 15 ( 33 %) – In progress 3 ( 7 %) – vendor confirmation form outstanding

Begin Vendor Connectivity tests Close out FI Interface transition plan to support ability to

initiate TD

Deliverable Target CompDate

Progress Status

% Comp

Revised Comp Date

EDI Inventory Confirmed

5/1/11 25% 0%

RJ Inventory Confirmed

5/1/11 2% 0%

TD Design 5/1/11 15% 0%

EDI Build 7/29/11 0% 0%

RJ Build 7/29/11 0% 0%

ID Description Impact(H/M/L)

Owner Due Date

FI Technical designs not handed off to WTX.

H TBD

Issues & Risks – New Only

Status Summary

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

APPENDIX

34

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

• Blueprint Wrap Up Mar 31, 2011(Outstanding: Scope Lock – 4/29)• FD Acceptance Mar 31, 2011(Revised FD complete – end of June 2011 SAP Configuration June 24, 2011 -

non-HCM(HCM Revised Complete – August 2011) Tech Design May 13, 2011(SAP - 6/17 non-HCM; Leg Qwest – 6/17)

Upcoming Milestone(s) Critical Program Dates

Project Start Date: Feb. 21, 2011 Project End Date: Jan. 31, 2012 Tech Design: March – June ‘11 Config Build: March – June ’11 RICEF Build: March – July ’11

Bus Readiness/Training Des.: Feb -Apr’11 Test Preparation: July – Nov ’11 Data Cleansing Prep: Mar. – June ‘11 Cut Over: Dec. 2011 Post-Production Support: Jan -Mar ‘12

SAP Integration Program Revised Schedule -- January 2012 Go-Live

We are here

35

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

SAP Integration: Issue & Risk Mgmt Summary(1 of 3)

36

Past Due Tickets by Priority & Process Area

High – Priority Issues Escalated Items by Process Area

Executive Summary Overall: 171 open items (increase of 17 from we

5.13.11) 14 of the 59 High Priority items are currently in an

escalated status Team Past Due Items (10+ Days)

FI: 19 HR/Payroll: 0 P2aP: 1 KA: 1 Tech Arch: 1 Testing: 0 WTX: 1

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement 37

Past Due Tickets by Process Area – All Types Ticket Age by Process Area – All Priorities

Executive Summary Past Due Tickets: 6 Tickets past due greater than 30 Days [1 - Gen Acct.; 1-TechArch; 1- P2P] Ticket Age by Process Area: 23 tickets older than 30 Days; [11 tickets – Gen. Acct.; 5 tickets KA] 52

tickets older than 60 days [24 tickets – Gen Acct.; 13 tickets - KA]

SAP Integration: Issue & Risk Mgmt Summary(2 of 3)

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Executive Summary Overall: 17 tickets Opened between 5/13- 5/20

SAP Integration: Issue & Risk Mgmt Summary(3 of 3)

Open vs. Closed (Detailed View) – All Types Open vs. Closed (Summary View) – All Teams

38

Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Wave 1 ERP - Change Control Board Summary

39

Escalated Items by Process Area

Summary Overall: 106 Items reviewed / in progress, 13 CR’s to

be reviewed this week

Status• 13 Intake• 13 Ready for CCB• 12 Approved for Impact Assessment• 75 CCB Approved• 11 On Hold• 7 Rejected

CR’s by Team Real Estate: 1 HR/Payroll: 6 P2aP: 51 KA: 26 Finance: 43 Day 1 & Others: 4

• Process document in Change Control folder:https://ctlqwest/w1erp/Program%20Level%20Docs/Forms/AllItems.aspx?RootFolder=%2fw1erp%2fProgram%20Level%20Docs%2fChange%20Control&FolderCTID=&View=%7bEB551492%2d5243%2d4DDD%2d9E65%2d8550A1D197BE%7d