Ch01 Strategic Market Mgt

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    usiness Strategy: The Concept and Trends in Its Management PPT 1-1

    Strategic Market Management

    ByDavid A. Aaker

    Vice-Chairman, Prophet

    Professor Emeritus, University of California at Berkeley

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    Copyright 2005 John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that permitted inSection 117 of the 1976 United States Copyright Act without the express written permission of the copyright owner is unlawful.Requests for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibilityfor errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein.

    Part One

    Introduction and Overview

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    Business Strategy:The Concept and Trends inIts Management

    Chapter One

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    usiness Strategy: The Concept and Trends in Its Management PPT 1-4

    Plans are nothing,planning is everything.- Dwight D. Eisenhower

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    Even if you are on the right track, youll get

    run over if you just sit there.- Will Rodgers

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    Where absolute superiority is notattainable, you must produce a relative oneat the decisive point by making skillful use

    of what you have.- Karl von Clausewitz,

    On War, 1832

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    usiness Strategy: The Concept and Trends in Its Management PPT 1-7

    What is a Business Strategy?

    The Product-Market Investment Strategy where to compete

    The Customer Value Proposition

    Assets and Competencies

    Functional Strategies and Programs

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    A Business StrategyA Business Strategy

    Where to CompeteThe product-market investment decision

    How to CompeteValue Assets & Function area

    proposition competencies strategies and programs

    Figure 1.1

    A Business Strategy

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    The Product-Market InvestmentStrategy

    Invest to grow (or enter a product market)

    Invest only to maintain the existing position

    Milk the business by minimizing investment

    Recover as many of the assets as possible byliquidating or divesting the business

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    The Customer Value Proposition

    Perceived benefit to customer:

    Functional

    Emotional

    Social

    Self-Expressive

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    Customer Value Proposition Examples

    A good value

    Excellence on an important product or service attribute

    The best overall quality

    Product line breadth

    Innovative offerings

    A shared passion for an activity or a product

    Global connections and prestige

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    Assets and Competencies

    Strategic Competency:

    What a business unit does exceptionally well

    Has strategic importance to the business

    Based on knowledge or a process

    Strategic Asset:

    A resource

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    Functional Strategies andPrograms

    Manufacturing strategy

    Distribution strategy

    Brand-building strategy

    Communication strategy

    Information technologystrategy

    Global strategy

    Segmentation strategy

    Quality program

    Customer relationship program

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    Strategic Options

    Quality

    Innovation

    Focus

    Being global

    Product attribute

    Product design

    Product quality

    Product line breadth

    Corporate social responsibility

    Brand familiarity

    Customer intimacy

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    Strategic Market Management:A Historical Perspective

    Budgeting

    Long-Range Planning

    Strategic Planning

    Strategic Market Management

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    Characteristics and Trends

    External Market Orientation

    Proactive Strategies

    Importance of InformationSystems

    Knowledge Management

    On-Line Analysis and DecisionMaking

    Entrepreneurial Thrust

    Implementation

    Global Realities

    Longer Time Horizon

    Empirical Research

    Interdisciplinary Developments

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    Why Strategic Market Management?

    Precipitate the consideration of strategic choices.

    Force a long-range view.

    Make visible the resource allocation decision.

    Aid strategic analysis and decision making.

    Provide a strategic management and control system.

    Provide both horizontal and vertical communication andcoordination systems.

    Help a business cope with change.

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    usiness Strategy: The Concept and Trends in Its Management PPT 1-18

    Key Learnings

    A business strategy includes the determination of the product-market scope and its dynamics (as reflected in the intensity of thebusiness investment), the customer value proposition, assets andcompetencies, and functional strategies and programs.

    Available strategy options include quality, value, focus, innovationglobal, product attribute, product design, product line breadth,corporal social responsibility, brand familiarity, and customer intimacy. A business strategy involves the selection and integrationof a set of strategic options.

    Strategic market management has evolved from and encompasses

    budgeting, long-range planning and strategy planning. Strategic market management is externally-oriented, proactive,

    timely, entrepreneurial, and globally supported by informationsystems and knowledge management programs.

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    Ancillary Slides

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    It isnt that they cant see thesolution, its that they cant see the

    problem.

    - G. K. Chesterton

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    Experience, to most men, is like thestern lights of a ship, which illuminate

    only the track it has passed.

    - Samuel Coleridge

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    usiness Strategy: The Concept and Trends in Its Management PPT 1-22

    What is Strategy?

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    Strategy is a framework whichguides those choices that determine

    the nature and direction of anorganization.

    -Benjamin B. Tregoe &John W. Zimmerman

    Top Management Strategy

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    Strategy is the creation of a uniqueand valuable position, involving a

    different set of activities.

    -Michael Porter What is Strategy?

    Harvard Business Review

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    In terms of the three key players(competitors, customers, company)

    strategy is defined as the way in which acorporation endeavors to differentiateitself positively from its competitors,

    using its relative corporate strengths tobetter satisfy customer needs.

    -Kenichi Ohmae The Mind of the Strategist

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    Exercise

    Select a company

    What business are they in?

    Who are the direct and indirectcompetitors?

    Is this company proactive or reactive?