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DeCenzo and Robbins HRM 7th Edition
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CHAPTER 2
Fundamentals of HRM
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WHAT DO YOU KNOW ABOUT HRM?
• WHO?• WHAT?• WHERE?• WHEN?• WHY?
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CHAPTER 2 TOPICS:
• 1: Management functions • 2: HRM importance• 3: HRM definition• 4: Environmental influences• 5: Management affects HRM• 6: Labor unions• 7: Staffing, training, development functions• 8: Motivation, maintenance functions• 9: HR department activities• 10: Effects of company size and location
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1: MANAGEMENT ESSENTIAL FUNCTIONS
• Plan• Organize• Lead • Control
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2: IMPORTANCE OF HRM
• Complexity• Change• Strategy vs
Representation• Certification
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2: CHANGE AND COMPLEXITY
• Complicated laws• Complex jobs
– Skills, boundaries, project teams
• Global work sites• HR specialists
– Psychology, sociology, law, organization and job design
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2: STRATEGY AND REPRESENTATION
• Competitive advantage
• Proactive• Culture• Performance systems• Recruiting• Training• Retention
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2: HRM CERTIFICATION
• Society for Human Resource Management
• Human Resource Certification Institute
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3: HRM DEFINITION
• ARE ANY OF YOU WONDERING WHY YOU ARE IN THIS CLASS….
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3: HRM DEFINITION
• Staff or support function
• Part of every managerial job
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3: HRM ACTIVITIES
• GETTING PEOPLE• PREPARING PEOPLE• STIMULATING
PEOPLE• KEEPING PEOPLE
• (Any questions about that part of your job as a manager?)
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3: STAFFING (GET)
• Strategic human resource planning
• Recruiting• Selection
– See Exhibit 2-1
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Exhibit 2-1: Human Resource Management: Primary Activities
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3: TRAINING AND DEVELOPMENT (PREPARE)
• Orientation• Training• Development
– Employee– Career– Organization
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3: MOTIVATION (STIMULATE)
• Job design• Performance
appraisals• Rewards and
compensation• Employee benefits
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3: MAINTENANCE (KEEP)
• Health and safety• Communications• Employee relations
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4: MAJOR EXTERNAL INFLUENCES ON HRM
• Dynamic environment• Government
legislation• Labor unions• Current management
practices
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4: REMEMBER CHAPTER 1?
• That chapter dealt with the dynamic environment of HRM
• Write down as many topics from chapter 1 as you can remember...
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4: CHAPTER 1 TOPICS WERE….
• Globalization• Diversity• Changing skill
requirements• Continuous
improvement• Work process
engineering• Decentralized work
sites• Employee involvement
• (Did I leave any out?)
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4: LEGISLATION
• How have employment laws affected – Your work life? – Your family life? – Your parents?
• Pair up with a person next to you and tell each other “stories”
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5: MANAGEMENT THOUGHT
• Frederick Taylor• Hugo Munsterberg• Elton Mayo• W. Edward Demming• Peter Drucker• Dave DeCenzo• Tom Peters• Mary Parker Follett
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6: LABOR UNIONS
• Exist to assist workers
• Constrain managers• Affect non unionized
workforce
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7: STAFFING ACTIVITIES
• Employment planning– Strategic goals and
objectives– Job requirements
change
• Job analysis– Job description– Job skills
• Recruiting• Selection
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7: TRAINING AND DEVELOPMENT GOALS
• Adapt to new surroundings
• Cope with change• Meet organizational
needs
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7: TRAINING AND DEVELOPMENT DOES
• FOCUS TIME• Employee training YOU NOW
• Employee development ? ?• Career development ? ?• Organization development ? ?
– See Exhibit 2-3
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Exhibit 2-3: Training and Development Activities
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8: MOTIVATION
• Implications– Individual– Managerial– Organizational
• Performance– Willingness– Ability
• Respect
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8: MOTIVATION GOAL
• Competent and adapted employees
• With up-to-date skills, knowledge, abilities
• Exerting high energy levels
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8: MAJOR MOTIVATORS
• Maslow• McGregregor• Herzberg• McClelland• Adams• Vroom• Me
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8: MAINTENANCE
• Health• Safety• Communications• Employee assistance
programs• Environment where
employee voices are heard
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9: HR DEPARTMENTS
H R D IV IS IO N
E M P L O Y M E N T M A N A G E R C O M P E N S A TIO N A N D B E N E F ITSM A N A G E R
TR A IN IN G M A N A G E R
V P H R
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9: MATCH UP ROLES AND DEPARTMENTS
– ROLES
• Trainer• HRIS (income,
security)analysis• Recruiter• Safety• ER• Newsletter
• DEPARTMENTS
• EMPLOYMENT• TRAINING• COMP&BENEFITS• EMPLOYEE
RELATIONS
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10: VARIATIONS
• Shared services• Outsourced services• Generalists-
specialists• Globalized
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QUICK: REVIEW CHAPTER 2
• Remember these terms?– HR Service center– ADA– McGregor– Demming– Plan, Organize, Lead,
Control– Human Resource
Certification Institute
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BACK TO SQUARE ONE
• Major HR functions are…...– Training– Maintenance– Motivation– Staffing
• Which one interests you most?
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FORTUNATE US…..
• We study them ALL in this course!
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PREVIEW: CHAPTER 3
• Guess what the topic is?– (a) Civil Rights Act – (b) Americans with Disabilities Act– (c) Family and Medical Leave Act– (d) Employee Retirement and Security Act
• NO, it’s not environmental influences again…
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Exhibit 2-2: Relevant Laws Affecting HRM Practices
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Exhibit 2-4: Key Elements of Classic Motivation Theories
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Exhibit 2-5: Sample HRM Organizational Chart, Sample, Activities, and Selected Salaries