Ch12-Decentralization and Performance Evaluation

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    Managerial Accounting

    by James JiambalvoChapter 12:

    Decentralization and

    PerformanceEvaluation

    Slides Prepared by:

    Scott PetersonNorthern State

    University

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    Objectives

    1. List and explain the advantages anddisadvantages of decentralization.

    2. Explain why companies evaluate theperformance of subunit managers.

    3. Identify cost centers, profit centers,

    and investment centers.4. Calculate and interpret return on

    investment (ROI).

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    Objectives(Continued)

    5. Explain why using a measure of profit toevaluate performance can lead to

    overinvestment and why using a measureof return on investment (ROI) can lead tounderinvestment

    6. Calculate and interpret residual income

    (RI) and economic value added (EVA).7. Explain the potential benefits of using a

    Balanced Scorecard to assessperformance.

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    Advantages of Decentralization

    1. Better information leading to superiordecisions.

    2. Faster response to changingcircumstances.

    3. Increased motivation of managers.

    4. Excellent training for future top levelexecutives.

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    Advantages of Decentralization

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    Disadvantages of

    Decentralization

    1. Costly duplication of activities.

    2. Lack ofgoal congruence.

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    Why Companies Evaluate The

    Performance of Subunits and

    Subunit Managers

    1. Decentralization naturally leads to evaluatesubunits and managers.

    2. Companies evaluate performance ofsubunits and managers for two reasons:

    a. Evaluation identifies successful operations

    and areas needing improvement.b. Evaluating performance influences manager

    behavior.

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    Responsibility Accounting and

    Performance Evaluation

    1. Responsibility accounting holdsmanagers responsible for only costs and

    revenues which they can control.

    2. To implement responsibility accountingin a decentralized organization, costs

    and revenues are traced to theorganizational level where they can becontrolled.

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    Responsibility Accounting and

    Performance Evaluation

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    Cost Centers, Profit Centers,

    and Investment Centers

    1. Subunits are organizational units withidentifiable collections of related resources

    and activities.2. A subunit may be a:

    a. Departmentb. Subsidiaryc. Division.

    3. Subunits are sometimes referred to asresponsibility centers and include costcenters, profit centers, and investment

    centers.

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    Cost Centers, Profit Centers,

    and Investment Centers(Continued)

    4. Subunits are also called responsibilitycenters.

    5. Include:a. Cost centersb. Profit centersc. Investment centers.

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    Cost Centers

    1. Subunit that has responsibility forcontrolling costs but does not have

    responsibility for generating revenue.

    2. Examples: janitorial, computer service, andproduction departments.

    3. Managerial goal: to provide services at areasonable cost to the company.

    4. Evaluation: compare budgeted/standardcosts with actual costs.

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    Profit Centers1. Subunit that has responsibility for generating

    revenues as well as for controlling costs.

    2. Examples: copier and camera divisions ofan electronics firm.

    3. Managerial goal: to maximize profit(revenues expenses) for the division.

    4. Evaluation: profit from the current year maybe compared with budget or previous yearsor compared with with other profit centers ona relative basis.

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    Investment Centers

    1. Subunit that has responsibility for:a. Generating revenuesb. Controlling costsc. Investing in assets

    2. Managers of investment centers havecontrol over inventory, receivables,equipment purchases, etc...

    3. Held responsible for generating some kindof return on them.

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    Investment Centers(Continued)

    4. Examples: Nordstrom, Inc. subunitFaconnable.

    5. Managerial goal: to maximize return oninvestment.

    6. Evaluation: rate of return (%) relative to a

    benchmark/budget rate of return or relativeto other investment center rates of return.

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    Evaluating Investment Centers

    with ROI

    1. ROI is one of the primary tools for evaluatingperformance of investment centers.

    2. Calculated as follows: ROI = Income

    Invested Capital

    3. ROI focuses on income AND investment

    4. Natural advantage over income (alone) as ameasure of performance.

    5. Removes the bias of larger investment over

    smaller investment.

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    M i I d

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    Measuring Income and

    Invested Capital When

    Calculating ROI

    1. For ROI calculations, companies measureincome in a variety of ways:

    a. Net income

    b. Income before interest and taxes

    c. Controllable profit

    2. The text uses uses Net Operating ProfitAfter Taxes, NOPAT. This formula does nothold managers responsible for interest.

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    What is NOPAT?

    Net Income $3,900,000

    Add Back:

    Interest Expense 1,000,000

    less tax savings (350,000)

    NOPAT $4,550,000

    M i I d

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    Measuring Income and

    Invested Capital When

    Calculating ROI(Continued)

    1. Invested capital is measured in a variety ofways.

    2. In the text, invested capital is measured as:Total Assets - Noninterest-bearing currentliabilities

    3. Examples of noninterest-bearing current

    liabilities:a. Accounts payable

    b. Income taxes payable

    c. Accrued liabilities

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    Problems With Using ROI1. Major problem with ROI: the denominator,

    invested capital, is based on historical costs,

    net of depreciation.2. As those assets become fully depreciated,

    the invested capital denominator becomesextremely low and the ROI number quite

    high.3. Managers may therefore be compelled to

    put off purchases of new equipmentnecessary for long-term success. They

    underinvest.

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    Problems of Overinvestment

    and Underinvestment: You Get

    What You Measure

    1. Managers of investment centers with highROIs may be unwilling to invest in assets

    that will dilute their current ROI.

    2. This will lead to underinvestment.

    3. Conversely, evaluation in terms of profit can

    lead to overinvestment.

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    Residual Income (RI)1. Residual Income (RI): net operating profit

    after taxes of an investment center in

    excess of the profit required for the level ofinvestment.

    2. RI = NOPAT - Cost of Capital x Investment

    3. RI has the potential to solve both the

    overinvestment and underinvestmentproblem because it compels investment inthe range between cost of capital andcurrent ROI.

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    Residual Income (RI): Example1. Facts: NOPAT=$4,550,000, Invested

    Capital=$65,000,000, cost of capital=10%.

    2. Calculate residual income (loss):

    3. RI = $4,550,000 (.10 x $65,000,000)

    4. RI = ($1,950,000)

    5. Negative residual value; not good!

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    Solving The Overinvestment

    and Underinvestment Problems1. What happens under RI when a project

    comes along that will earn 11%?

    a. The manager will make the investment:underinvestment problem solved!

    2. What happens under RI when a project

    comes along that will earn 9%?a. The manager will NOT make the

    investment: overinvestment problemsolved!

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    Economic Value Added (EVA)1. Economic Value Added, EVA, is a

    performance measure developed by the

    consulting firm Stern Stuart.

    2. What is it? RI adjusted for accountingdistortions.

    3. Primary distortion is related to research anddevelopment (R&D).

    http://d/PPT/glossary.htm#Economic%20Value%20Added%20(EVA)http://www.sternstewart.com/http://www.sternstewart.com/http://d/PPT/glossary.htm#Economic%20Value%20Added%20(EVA)
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    Economic Value Added (EVA)(Continued)

    1. Under GAAP, R&D is expensedimmediately.

    2. Under EVA, R&D is capitalized andamortized over a number of futureaccounting periods.

    3. EVA has gained considerable attention inthe financial press.

    4. EVA = NOPATadjusted

    (Cost of Capital x

    Investmentadjusted

    )

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    Using A Balanced Scorecard

    To Evaluate Performance1. Problem with ROI and RI/EVA is that these

    financial measures are ALL backward

    looking.2. Balanced Scorecard is a set of performance

    measures :

    a. Financial perspectiveb. Customer perspective

    c. Internal process perspective

    d. Learning and growth

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    Using A Balanced Scorecard

    To Evaluate Performance(Continued)

    3. Balanced Scorecard uses performancemeasures that are tied to the companys

    strategy for success.4. Balance is a key factor using this technique.

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    How Balance is Achieved in A

    Balanced ScorecardBalance between qualitative and

    quantitative, forward and backward

    measures, and balanced companydimensions!

    Performance is assessed across a

    balanced set of dimensions. Quantitative measures are balanced with

    qualitative measures. There is a balance of backward-looking and

    forward-looking measures.

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    How Balance is Achieved in A

    Balanced Scorecard

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    Appendix: Transfer Pricing1. Transfer Pricing

    2. Market Price as the Transfer Price

    3. Market Price and Opportunity Cost

    4. Variable Cost as the Transfer Price

    5. Full Cost Profit as the Transfer Price

    6. Negotiated Transfer Prices

    7. Transfer Pricing and Income Taxes in anInternational Context

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    Transfer PricingDivisions often sell goods or services to other

    units within the same company. In the

    automobile manufacturing industry, batteries

    manufactured in one division may be sold to

    other divisions which manufacture autos.

    1. Market prices

    2. Variable costs

    3. Full cost plus profit

    4. Negotiated prices.

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    Market Price As The Transfer

    Price1. This method would be the same as with any

    other customer at arms length.

    2. The external market price is an excellentchoice because the buying and sellingdivisions are treated as independent

    companies.

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    Market Price And Opportunity

    Cost1. Opportunity cost is the foregone benefit or

    increased cost of selecting one alternative

    over another.2. The selling division has a choice between

    selling to the related division or into an open

    market.3. The determining factor in deciding whether

    or not to sell to the related division is theimpact to the firm (overall) of the decision.

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    Market Price And Opportunity

    Cost

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    Variable Cost As The Transfer

    Price1. In some cases the transferred product is

    unique and is not sold in the open market.

    2. Here, variable cost may be a good transferprice.

    3. Conveys accurate opportunity cost

    information.4. When no external market for the product

    exists, the opportunity cost of producing andselling the product is variable cost per unit.

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    Full Cost Plus Profit As The

    Transfer Price1. With variable cost transfer pricing, selling

    division cannot earn a profit

    2. The price may not be acceptable tomanagement of the selling company.

    3. Many companies add a profit margin to the

    full cost of production.4. Full Cost Plus Profit may not measure the

    opportunity cost of producing the product.

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    Negotiated Transfer Prices1. Some companies allow managers to

    negotiate transfer prices.

    2. The problem is that this price may notreflect the opportunity cost of producing andselling the product.

    3. Reflects relative bargaining prowess ofindividual managers.

    Transfer Pricing And Income

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    Transfer Pricing And IncomeTaxes In An International

    Context1. Income tax rates vary significantly between

    countries.

    2. When goods are transferred betweencountries, these tax situations may createincentives for relatively high or low transferprices.

    3. Creates a bias toward having high transferprices when selling a product from a low taxcountry to a high tax country and having alow transfer price when selling a product from

    a high tax country to a low tax country.

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    Quick Review Question #11. A profit center is responsible for all of

    the following except:

    a. Investing in long term assets.

    b. Controlling costs.

    c. Generating revenues.

    d. All of the above.

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    Quick Review Answer #11. A profit center is responsible for all of

    the following except:

    a. Investing in long term assets.

    b. Controlling costs.

    c. Generating revenues.

    d. All of the above.

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    Quick Review Question #22. What is the difference between RI and

    EVA?

    a. RI is a new concept.

    b. EVA makes adjustments for accountingdistortions.

    c. RI excludes research and developmentas an expense.

    d. EVA includes a capital charge.

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    Quick Review Answer #22. What is the difference between RI and

    EVA?

    a. RI is a new concept.

    b. EVA makes adjustments for accountingdistortions.

    c. RI excludes research and developmentas an expense.

    d. EVA includes a capital charge.

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    Quick Review Question #33. Return on Investment (ROI) is calculated

    as:

    a. Sales / Total assets.

    b. Gross margin / Invested capital.

    c. Investment center income / Invested

    capital.d. Income / Sales.

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    Quick Review Answer #33. Return on Investment (ROI) is calculated

    as:

    a. Sales / Total assets.

    b. Gross margin / Invested capital.

    c. Investment center income / Invested

    capital.d. Income / Sales.

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    Quick Review Question #44. Investment center income is $864,000.

    Investment turnover is 2. ROI is 24%.

    Sales is?a. $8,000,000

    b. $7,200,000

    c. $6,000,000d. $3,600,000

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    Quick Review Answer #44. Investment center income is $864,000.

    Investment turnover is 2. ROI is 24%.

    Sales is?a. $8,000,000

    b. $7,200,000

    c. $6,000,000d. $3,600,000

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    Copyright 2004 John Wiley & Sons, Inc. All rights reserved.Reproduction or translation of this work beyond thatpermitted in Section 117 of the 1976 United States

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