Kachana Katombora (Chacha)2021 Lusaka Road, Lusaka, Zambia ▪ +260 978 953 193

kachana katombora ▪ katombora.chacha@gmail.com

Date of Birth ▪ 28 September 1988

Nationality ▪ Zambian

NRC Identity No ▪ 244371/71/1 ◊ Qualified Air Hostess ◊

Marital Status ▪ Single ~ available for relocation ~

Height ▪ 1.75m

I am a qualified Air Hostess who is eagerly and enthusiastically seeking my very first professional cabin opportunity. I have performed due diligence and completed all the required aviation certification requirements with good standing results. Whilst performing my career search, I continue to work in the customer services industry so as to nurture and maintain my customer skills and expertise for when presented with an airline opportunity. I am highly conversant of technology which is key for the airline industry. Coupled with this, I have a highly friendly disposition which strengthens my desire to engage with customers. I trust you find my profile in order and I look forward to hearing from you.

Personality Making the decision to join the airline industry was based on my character and personality. In this regard, I am highly extroverted by nature which fuels my desire to interact with

people and provide comfort and support to them. I relish chances to listen to and understand customers in order to better serve and meet their expectations.

Leadership Having spent all of my roles in the customer services industry, I have fortunately been presented with a host of opportunities to showcase leadership skills by providing staff with competency

training. My patient nature and demeanour made it easy for me to interact with and train colleagues for their allocated positions.

Public Safety This is a skill set that knows no limit for training and expertise in the airline industry. In accordance with this, I trained in Aviation Security, Safety Emergency Procedures, Water Safety as well as

First Aid Training.

Team Player I am a highly punctual individual with a proven track record of being timeously present at work. In order to be considered a team player, it is imperative to behave in a considerate and kind

manner to colleagues. I am always reminding myself of this fact.

◊ Education ◊ ◊ Work Experience ◊

David Livingstone High School ▪ 2007 ▪ GCE Certification Alis Motel ▪ Front Desk Operator:

NECOR ▪ March 2009 ▪ Computer Studies Dipak Patel ▪ MD ▪ 0977 793 364 ▪ 0955 324 581

Zambia Aviation College ▪ 2013 ▪ Cabin Crew Certification Hitman’s Trading Co. ▪ Front Desk / Cashier / Supervisor

(Ab Initio Training ▪ Nov 2013 ▪ CCAB-12/13-0059 L. Katombora ▪ Manager ▪ 0977 777 024 ▪ 0979 368 708

Crew Resource Management ▪ Nov 2013 ▪ #CCAB11/13CRM0059

Aviation Security ▪ Nov 2013 ▪ #CCAB-11/13 AVS0059

Dangerous Goods Category 2 ▪ Nov 2013 ▪ #CCAB11/13DGR059

Fire Fighting ▪ Dec 2013 ▪ #CCABFF12/13-059

First Aid ▪ Nov 2013

Safety Emergency Procedures ▪ Nov 2013 #CCAB-SEPT11/130059

Wet, Ditching, Slide and Survival ▪ Dec 2013 ▪ #CCAB11/13DSS052)

John Botha ▪ Aviation College ▪ 0975 836 070 ▪ +212 271 295