Challenges and opportunities

Over 12 years in the UAE and GCC region

Core services:

Business development

B2B platform & conferences

Market Research

Trade Delegations

Trade Fairs

and Outsourcing.

People with different lifestyles, values and preferences, business behavior

High local competition

Friendly business atmosphere

Hospitality as culture!

prescription management systems

mobile or internet based patient monitoring systems

patient records management systems

electronic bill payment systems

image archiving systems

communications systems

Patients

Healthcare professionals and healthcare providers

Vendors of technology, pharmaceuticals, healthcare equipment and consumables

Insurance companies

Healthcare policy makers

Healthcare investments are set to reach up to US$ 60 Billion in just 10 years (McKinsey & Co) friendly business environment

UAE attractive for healthcare professionals which attracts healthcare investors

Dubai Healthcare City as a free zone Medical tourism Government spent estimated 2.9% of GDP on

healthcare Investments include eHealth services, new

technologies, data-security, mHealth, telemedicine, etc.

Good business environment

EMRAM is a global benchmark that aims to be smart and paper-free

Increased number of hospitals that are on track since the implementation of the EMRAM project in 2011.

DHA provides complete support to all hospitals that need any kind of assistance to move towards a paperless environment.

There are currently only 109 hospitals that have reached stage 7 worldwide

1. Al Ain Hospital 2. ‎‎Al Rahba Hospital 3. Al-Sila Hospital-Al 4. Gharbia Region Corniche Hospital 5. Delma Hospital-Al Gharbia Region 6. Ghayathi Hospital-Al Gharbia Region 7. Madinat Zayed Hospital 8. Mafraq Hospital City 9. Marfa Hospital-Al Gharbia Region 10. Sheikh Khalifa Medical City 11. Tawam Hospital 12. University Hospital Sharjah 13. Cleveland Clinic Abu Dhabi

Do you want to join the one’s that have already achieved it?

Or do I want to go after the one’s that are not there yet?

Learn from the one’s that have achieved it (standards/what works)

Help the one’s that have not achieved it yet.

But who are the one’s and do they really want help?

“‎The‎award ceremony (EMRAM score awards)

was organized by Healthcare Information and

Management Systems Society (HIMSS) Middle

East and supported by DHA, Ministry of Health,

Abu Dhabi Health Services Co.(SEHA), Dubai

Healthcare City and Emirates Health Informatics

Society.”

Ministry of Health UAE = federal

Each Emirate has a local health authority (e.g. Dubai Health Authority)

No link between Abu Dhabi and Dubai

Local government organizations (e.g. SEHA) work with companies that run the public hospitals

Private hospitals are hold privately and don’t have to follow all initiatives yet

Do you want to work with one of the governments, public hospitals, private

hospitals or private companies?

Initiative to establish a national database of patients’ medical records

Unify all medical records of patients

eliminate duplication

reduce registration times

Facilitate movements of patients among healthcare providers

Connect public hospitals and clinics

4-year plan (agreed on in May 2015)

The code is a disease classification code published by the US

Classifying diagnosis and reason for visits in all health care settings

Means we all speak the same language using the help of codes

Helps communication between hospitals, pharmacies, insurance companies

services in remote areas, especially for senior citizens. The mobile healthcare services will focus on home-care services and outpatient specialty clinics.

Telemedicine (call – skype)

App for awareness, tips and information (how to avoid overweight and related deceases, live healthy, )

App for services (e.g. appointments)

•The Abu Dhabi Health Insurance Law [Abu Dhabi Law 23 of 2005] - applies only to insurance companies operating in Abu Dhabi.

•Dubai Healthcare City (a healthcare free zone in Dubai), has Health Data Protection Regulations [DHCC Regulation No. 7 of 2008]. - apply only to healthcare providers licensed in the Dubai Healthcare City free zone.

With all the new systems and initiatives has to come security

Example UAE Ministry of Health – smart patient portal:

Service: viewing health records ( medications –

Health Issues – Immunizations – Lab Results – Documents ) upcoming appointments online

Patient should be registered in one of the health care facilities, has to visit health center or hospital first

Provide e-mail, national identity card and health insurance

Shukran!