ChamberMaster Members GuideMembers Guide
C H A M B E R M A S T E R
Members Guide
Designed as a reference guide for chamber employees and members
when accessing the
ChamberMaster Members Only website.
218.825.9200 • 800.825.9171
[email protected]
Table of Contents
Section I Introduction
Chapter 2 Member Info
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Chapter 3 Webpage Info
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C H A M B E R M A S T E R M E M B E R G U I D E
Section I Introduction
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Getting Started
What is ChamberMaster ChamberMaster saves time, provides convenient
access, improves efficiency and streamlines communication for
members of the local chamber of commerce by allowing secure access
to their chamber member record online over the Internet, which is
used to generate the business directory on your local chamber’s
website. In addition, this integration facilitates many other
features that will directly benefit you, the member.
Features Change your own business directory listing
Updates are displayed on the chamber website automatically,
immediately!
Access your data from anywhere, at any time
Post an event for chamber approval
Advertise with Hot Deals and monitor the Internet hits
Post current job openings
Register for an event online and pay with credit card
Respond to chamber event invitations with an online RSVP
Access lead lists tailored to your business category(ies)
Lodging members may view and update vacancies, facilities, and room
amenities
Convenient access to all these features are available by logging
into the ChamberMaster Members Only website at
www.chamberlogin.com.
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Overview The ChamberMaster Members Only website is a password
protected web-based software that is accessed through an active
Internet connection. Once successfully logged in, chamber members
have access to features by selecting the proper main menu module.
Main menu modules are as follows:
Home Note: Menu selections may vary by chamber.
Member Info
Webpage Info
User Manuals
Home – The Home menu displays current ChamberMaster statistics such
as your designated membership package, and how many active hot
deals, events and job postings you have. Your home page will also
display if you were invited to attend an event sponsored by the
chamber. Dependent on the invitation, you will be able to RSVP,
register online, or simply view information about the event you
have been invited to.
Member Info – The Member Info module allows you to view, edit, and
add information that chamber staff uses when working with your
account. This includes your business information, business
categories, your employees (representatives), and your
ChamberMaster login name and password. The information in this
module cannot be seen by a consumer.
Webpage Info – The Webpage Info module is where you view, edit and
add the business information that you want the consumer to see when
they view your business directory listing on the chamber’s website.
Information in this section can be different than in the Member
Info module. Other selections allow access to view your Member
Information page as it will appear on the website, generate a URL
link that can be used to forward your own website domain traffic to
this listing, and a user-friendly screen to add, change, and remove
photos and logos. (Gold members only)
Lodging – The Lodging module, available to lodging members only,
allows you to select the site and room amenities available at your
facility. Vacancy status is also selectable here. After defining
these key items, consumers will then be able to search for their
desired facility, desired room type, and available days all within
the business directory listing for lodging members. Selections not
shown here may be added by your chamber staff representative.
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Advertising – The Advertising module contains selections that allow
you to increase visibility, move slow merchandise, and build
business by advertising specials with Hot Deals, posting employment
needs with Job Postings, and posting an event of your choosing
through Events. Once submitted, chamber staff only needs to approve
the entry and immediately it is added to the chamber’s website
where it can be viewed by consumers visiting their website.
Reports – The Reports module contains selections to view and/or
print reports displaying your membership profile information, Hot
Deals hits, a lead list (Gold members only), and sponsorship ad
hits (if purchased).
User Manuals – User Manuals displays documents with instructions to
assist in your use of the Members Only website and a few other
documents that you may find helpful.
Website Integration The underlying ChamberMaster database that
members access is the same powerful database used by the chamber
employees but with a different set of menu selections. Saving time
and reducing errors, when a member or a chamber employee modifies
the data it appears on both the member and chamber employee screens
instantly. If also integrated to the chamber’s website, no
additional entries are required; the updates are applied
immediately on the website as well. Keeping current information on
the chamber website is manageable with easy access from both
ends.
With a fully integrated chamber website, ChamberMaster gives
consumers and members the ability to search and view data in a
number of areas.
Possible integrated links A business directory link allowing a
consumer the ability to search the member
database and display member information.
A calendar link giving information about designated chamber and/or
member events
A job posting link that searches the database for available jobs at
member businesses
A link that displays special promotions and deals at member
businesses, commonly referred to as a Hot Deal
A link that searches lodging members allowing the consumer to
indicate their desired site and room amenities during their
designated travel dates and receive a list of possible
vacancies.
A link for consumers to request specific information and
publications to be sent to them while soliciting pertinent
marketing information from them
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System Requirements • Active connection to the Internet (DSL,
Cable, or other high-speed
recommended)
• Web browser software (i.e. Internet Explorer)
• Adobe Acrobat Reader for viewing reports (available free from
www. adobe.com)
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Getting help
About this manual The ChamberMaster Member Guide is designed to
assist in the daily activities of chamber members who use
ChamberMaster.
“Section I: Introduction” introduces chamber members to the basic
functions of ChamberMaster, provides a foundation for understanding
the details of specific modules, and lays out the big picture of
what ChamberMaster can do. All of this information can be found in
Chapter 1.
“Section II: Members Only Modules” begins with Chapter 2 and
describes in detail the Members Info, Webpage Info, Lodging,
Advertising, and Reports modules. Topics such as modifying your
business information, editing your employee/representative
information, viewing business categories, and viewing/changing your
ChamberMaster login name and password are included in Chapter 2.
Subsequent chapters coincide with the main menu modules displayed
on a left-hand navigation bar. For instance, Chapter 3, “Webpage
Info” describes all selections in the Webpage Info module. Chapter
4, “Lodging” details the choices in the Lodging module. etc. ending
with Chapter 6, “Reports”.
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Understanding this manual This manual provides a precise,
step-by-step guide for working in the ChamberMaster Members Only
website. Most often tasks to be performed will be numbered in step-
by-step fashion.
Graphics highlighting important concepts, key elements, and
optional considerations will be included frequently. Pay special
attention to these highlighted areas as not all information will be
included in the actual steps, but will only display on the graphic.
For example, steps 1, 2, and 3 below, are very simple but notice
that Figure 3-2 describes certain selections in detail.
To provide clarity, the step-by-step instruction and descriptions
will always have boldface type for the following items: tab names,
menu selections, titles of windows, titles of areas on the screen,
list box names, check box titles, option button titles, row and
column titles, and command buttons.
Tips, tricks, related concepts, and special considerations will be
offset in the left-hand margin as shown above.
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Additional Help Click the Help button ( ) on ChamberMaster screens,
for additional tips,
tricks, or detailed descriptions.
Talk to you local chamber representative
If your local chamber is not able to assist, you may also access
ChamberMaster.
Support via email
1-800-825-9171
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Commonly used terms Throughout the Member Guide the following terms
will be used as defined below.
Database: A collection of information organized so that you can
quickly select desired pieces of data. You can think of a database
as an electronic filing system. ChamberMaster is a database
organized into records that contain fields.
Database Terminology
Field: A field is a single piece of information such as a phone
number or an address.
Record: A record is one complete set of fields. In ChamberMaster,
each member has a record.
Business Directory: The searchable list of designated chamber
members that can be displayed through a link on the chamber’s own
website and searched by anyone who can access the chamber’s
website.
ChamberMaster Terminology
Chamber Administrator: The person at the chamber responsible for
the administration of the ChamberMaster program.
Chamber employee: The person(s) at the chamber that uses
ChamberMaster.
Consumer: The person who uses the chamber as a resource; sometimes
called a client or customer.
Gold membership or Gold package. A designation in ChamberMaster
allowing additional features and selections within ChamberMaster.
The other designation is a Basic membership. Basic and Gold
membership may be referenced by another name within the membership
fees and dues structure defined by your local chamber of
commerce.
Member: The business or person who has a membership with the
chamber.
Member Info page: A web page that is generated from the member’s
record, containing the member’s contact information and other
designated information. This page may be available to anyone who
can access the chamber’s website if the Business Directory
integration has taken place.
Members Only website: A special members-only version of
ChamberMaster that is accessible to members through
www.chamberlogin.com with a proper login name and password.
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ChamberMaster Basics
Starting ChamberMaster To access ChamberMaster you will need an
active connection to the Internet and a current login name and
password, assigned by your Chamber. Your membership level will
determine some of the available features.
1. Open a web browser (i.e. Internet Explorer).
2. Type the address for the ChamberMaster login screen as shown
below.
FIGURE 1-1 ChamberMaster login web address
3. In the Chamber Login window, type your login name and password,
and then click Continue.
FIGURE 1-2 ChamberMaster login screen
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ChamberMaster Members Only Window Make your selections by clicking
the desired choice in the left-hand navigation bar.
FIGURE 1-3 ChamberMaster Window
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ChamberMaster Menu Make your selections by clicking the desired
choice in the left-hand navigation bar.
FIGURE 1-4 Members Only menu
Note: Selection may vary by chamber.
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C H A M B E R M A S T E R M E M B E R S O N L Y M E N U
Home Displays current ChamberMaster member information about
membership package, jobs,
events, and Hot Deals
Member Info View and edit your member information; this includes
your business information,
business categories, your employees (representatives), and your
ChamberMaster login
name and password; information in this module cannot be seen by a
consumer.
Webpage Info View, edit and add the business information that you
want the consumer to see when
they view your business directory listing on the chamber’s website;
information in this
section can be different than in the Member Info module. Other
selections allow viewing
of your Member Information page as it will appear on the website,
generate a URL link
that can be used to forward your own website domain traffic to this
listing, and a user-
friendly screen to add, change, and remove photos and logos. (Gold
members only)
Lodging Available to lodging members only; allows you to select the
site and room amenities
available at your facility. Vacancy status is also selectable
here.
Advertising View or add new job postings, Hot Deals, or
events
Reports View and print predefined reports such as Member Profile,
Lead List (gold members
only), Sponsor Ad Hits (if purchased) and Hot Deals report.
Table 1-1 Members Only menu
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C H A M B E R M A S T E R M E M B E R G U I D E
Section II Members Only Modules
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Member Info
Member Info overview The Member Info module allows you to view,
edit, and add information that chamber employees use when working
with your account. This includes your business information,
business categories, your employees (representatives), and your
ChamberMaster login name and password. The information in this
module cannot be seen by a consumer.
FIGURE 2-1 Member Info module
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Business Info To edit business information
1. Click Business Info in the left-hand navigation bar.
2. Edit the Contact Information fields.
3. Click Save.
FIGURE 2-2 Business Info screen
The information on this screen is used by the chamber employees
when working with your account. It is not seen by consumers.
If changing company information that also affects the individual
representative’s information, you need to update that information
separately on the Employees/Reps area.
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Business Categories To view business categories
1. Click Bus. Categories in the left-hand navigation bar.
FIGURE 2-3 Business categories
The information on this screen cannot be changed by a chamber
member. Contact your local chamber representative for assistance in
assignments to new categories.
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Employees/Reps To edit employee/reps personal information
1. Click Employees/Reps in the left-hand navigation bar.
2. Click the desired rep’s name in the List of Representatives
area. The selected row will show in yellow.
3. Edit the fields in the Personal Information area.
FIGURE 2-4 Personal Information area
4. Click Save.
To add a new rep 1. After clicking Employees/Reps in the left-hand
navigation bar, click
Add a New Rep.
2. Complete the fields on the Add a New Representative
screen.
Inactive Reps will not display in this list. And if changed to
inactive, they will no longer be displayed. Contact your local
chamber representative to reinstate an inactive member.
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FIGURE 2-5 Add new rep screen
3. Click Save & Exit.
To inactivate a employee Inactive status is reserved for a rep who
is no longer acting as a representative for the chamber member. The
rep’s information and history will be retained but there is a
separate distinction given to them in reports and lists.
1. After clicking Employees/Reps in the left-hand navigation bar,
click the check box in front of the desired rep’s name in the List
of Representatives area
2. Click Remove/Inactive Reps.
To reactivate a rep Contact your local chamber representative to
reinstate an inactive representative.
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To edit web display options Individual representatives may have
their personal information displayed on the Member Information page
in the Business Directory website. Web Display Options indicate
which pieces of this information will display.
1. After clicking Employees/Reps in the left-hand navigation bar,
click the desired rep’s name in the List of Representatives area.
The selected row will show in yellow.
2. Click to select the check box(es) in front of each desired web
display option in the Web Display Options area.
FIGURE 2-6 Web Display Options
3. Click Save.
Selected fields that are blank are handled in a manner that is
pleasing to the eye. No unattractive blank spaces will appear on
the Member Information Page.
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Login/Password The login name and password are used to access the
Members Only website. The login name may contain up to 60
characters and can include alpha-numeric characters and common
keyboard symbols. The password may contain up to 20 characters and
can include alpha-numeric characters and common keyboard
symbols.
To edit your login/password 1. Click Login/Password in the
left-hand navigation bar.
Click use member name to automatically enter the Company Name from
the Business Info area.
2. Edit the Login name and Login Password fields.
3. Click Save.
Click create a random password to automatically enter a five-digit
random password.
FIGURE 2-7 Login and Password fields
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Webpage Info
Webpage Info overview The Webpage Info module is where you view,
edit and add the business information that you want the consumer to
see when they view your business directory listing on the chamber’s
website. Information in this section can be different than in the
Member Info module. Other selections allow access to view your
Member Information page as it will appear on the website, generate
a URL link that can be used to forward your own website domain
traffic to this listing, and a user-friendly screen to add, change,
and remove photos and logos. (Gold members only)
FIGURE 3-1 Webpage Info module
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Webpage Info Information displayed in the Web Contact area will be
displayed in the Business Directory on the local chamber’s website.
This information may be different than what is displayed in the
Business Info area.
Information displayed in the Web Description / Text Context area
will be displayed on the Member Information page for Basic and Gold
Package participants. More information fields are available for
Gold Package participants than for Basic Package.
Description Up to 200 characters of description may be typed; will
be displayed on
the Member Info page (1600 characters with Gold Package)
Results Summary Up to 200 characters of description may be typed;
will be displayed in
the Business Directory search results (available only for Gold
Package
participants)
Hours of Operation Up to 100 characters describing hours of
operation may be typed; will
be displayed on the Member Info page
Driving Directions Up to 200 characters giving driving directions
may be typed; will be
displayed on the Member Info page
Additional Bulleted Description Up to 5 descriptive words or
phrases may be typed with a maximum
of 120 characters each; will be displayed on the Member
Information
page (available only for Gold Package participants)
Keywords Up to 8 keywords may be typed with a maximum of 30
characters each;
keywords are additional words that a consumer may use when
searching the website business directory (20 keywords with
Gold
Package)
The Search Results Map Information area gives ability to include
and edit your listing in the Google map that will display within
the search results of your Business Directory.
Talk to your local chamber representative for details on how to
become a Gold package participant.
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To edit Web Contact, Web Descriptions and Text Context
1. After clicking Webpage Info in the left-hand navigation bar,
edit the fields in the Web Contact or Web Description/Text Context
area.
2. Click Save.
FIGURE 3-2 Webpage Info
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To edit the Google map settings 1. After clicking Webpage Info in
the left-hand navigation bar, edit the fields
in the Search Results Map Information area.
FIGURE 3-3 Google map settings
2. Click Save.
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Photos & Logos Gold Package participants are able to add an
image in the Business Directory search results, a company logo,
Member Information page photos, and a user-selectable map image.
Images are automatically resized to accommodate the space allowed.
Images must be .jpg or .gif.
FIGURE 3-4 Web Photos & Images
To add a logo or Member Information page image 1. After clicking
Photos & Logos in the left-hand navigation bar, click Add
Image in the Action column of the Image Type that you wish to
add.
2. Type the path and filename of the desired graphic file or click
Browse to locate and click Open when desired graphic is
located.
3. Click Upload Image.
4. Click Close Window.
To add an icon to the search results 1. After clicking Photos &
Logos in the left-hand navigation bar, click
Enable in the Action column of the Search Results.
2. Click Add Image.
3. Type the path and filename of the desired graphic file or click
Browse to locate and click Open when desired graphic is
located.
4. Click Upload Image.
5. Click Close Window.
Gold Members may add photos and images. Basic package participants
do not have this feature.
Logo Image Type will on the left-hand side of the Member
Information page next to the business address. Member Page Photos
will appear on the far right-hand side of the Member Information
page.
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To add a map image 1. After clicking Photos & Logos in the
left-hand navigation bar, click the
desired option button in the Image Type.
FIGURE 3-5 Map Image types
2. If selecting Uploaded Image, then click Add Image in the Action
column. Type the path and filename of the desired graphic file or
click Browse to locate and click Open when desired graphic is
located. Click Upload Image. Click Close Window.
3. If selecting Google Maps or MapQuest, complete the desired
address. Click Save.
To remove a logo, photo, search results icon, or an uploaded map
image 1. After clicking Photos & Logos in the left-hand
navigation bar, click
Remove Image in the Action column of the Image Type that you wish
to remove in the Web Photos & Images area.
To change an existing logo, photo, search results icon, or an
uploaded map image 1. After clicking Photos & Logos in the
left-hand navigation bar, click
Change Image in the Action column of the Image Type that you wish
to change in the Web Photos & Images area.
2. Type the path and filename of the desired graphic file or click
Browse to locate and click Open when desired graphic is
located.
3. Click Upload Image.
4. Click Close Window.
To disable the search results icon 1. After clicking Photos &
Logos in the left-hand navigation bar, click
Disable in the Action column of the Search Results Icon image type.
Note: if an image was already uploaded for this Search Results Icon
Image Type, it will not be removed, only disabled.
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Keywords Keywords are additional words or phrases that will help
identify your business when consumers search using keywords.
Keywords specified in this selection may also be edited in the
Webpage Info selection. Editing either location will produce the
same results.
To edit keywords 1. Click Keywords in the left-hand navigation
bar.
2. Edit or add new keywords
3. Click Save.
FIGURE 3-6 Keywords
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Links Generate Link will display the programming code that you need
for creating a link to direct others to your Member Information
page from another website or within a document. After clicking
Generate Link, simply copy the displayed code and paste it into the
desired location.
1. Click Generate Link.
FIGURE 3-7 Link Generator
3. Right-click the highlighted selection and select Copy.
4. Click in the desired location, right-click and select
Paste.
5. Click Close Window.
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View Homepage At any time, you may view your Member Information
page as it will look to consumers when they access your chamber’s
website.
To view your home page 1. Click View Homepage in the left-hand
navigation bar.
2. Your Member Information page will display. Click Close when
finished viewing it.
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Lodging
Lodging Module Overview The Lodging module, available to lodging
members only, allows you to select the site and room amenities
available at your facility. Vacancy status is also selectable here.
After defining these key items, consumers will then be able to
search for their desired facility, desired room type, and available
days all within the business directory listing for lodging
members.
FIGURE 4-1 Lodging module
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Vacancies The Vacancies area is used to update the availability
status on a room by room basis. Rooms displayed on this screen are
based on selections made when working with your local chamber. To
modify the listed Room Types, contact your local chamber
representative.
To edit vacancies 1. Click on Vacancies in the left-hand navigation
bar.
2. Click to select the check box for the dates and room type that
is booked. Click to clear the check box for any date and room type
that is available. Note: The default setting is that all room types
and dates are available.
3. Click Save Vacancy Changes.
FIGURE 4-2 Vacancies
If the desired Room Types do not display, talk to your local
chamber representative about modifying this list to match your
lodging accommodations.
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Facility Info The Facility Info area is used to update the site
amenity selections. Site Amenities selections displayed on this
screen are based on selections made when working with your local
chamber. To modify the listed Site Amenities, contact your local
chamber representative.
To edit site amenities 1. Click Facility Info in the left-hand
navigation bar.
2. Click to select the desired Site Amenities check box(es).
3. Type desired Lodging Notes.
4. Click Save.
FIGURE 4-3 Facility Info
If the desired Site Amenities do not display, talk to your local
chamber representative about modifying this list to match your
specific site amenities.
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Room Info The Room Info area is used to update the individual
accommodation amenities. Accommodation Amenities selections
displayed on this screen are based on selections made when working
with your local chamber. To modify the listed Accommodation
Amenities, contact your local chamber representative.
To edit site amenities 1. Click Room Info in the left-hand
navigation bar.
2. Click the Accommodation Type arrow to view room types.
3. Edit the desired Accommodation fields.
4. Click to select the desired Accommodation Amenities check
box(es).
5. Click Save.
If the desired Accommodation Amenities or Accommodation types do
not display, talk to your local chamber representative about
modifying this list to match your specific room types and
amenities.
FIGURE 4-4 Room Info
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Advertising
Advertising Module Overview The Advertising module contains
selections that allow you to increase visibility, move slow
merchandise, and build business by advertising specials with Hot
Deals, posting employment needs with Job Postings, and posting an
event of your choosing through Events. Once submitted, chamber
staff only needs to approve the entry and immediately it is added
to the chamber’s website where it can be viewed by consumers
visiting their website.
FIGURE 5-1 Advertising module
Chapter
5
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Hot Deals Hot Deals are specials that a member desires to post for
consumer viewing on the Hot Deals area of your chamber’s website.
These specials are also referred to as Advertising.
To view Hot Deals 1. Click on Hot Deals in the left-hand navigation
bar.
2. The existing Hot Deals will display. See Figure 5-1.
FIGURE 5-2 Hot Deals
To add a Hot Deal 1. Click on Hot Deals in the left-hand navigation
bar.
2. Click Add a Hot Deal.
3. Complete the fields in the Add a New Hot Deal screen.
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FIGURE 5-3 Add a New Hot Deal
4. If this Hot Deal is setup for no charge, click Submit for
Approval ; your Hot Deal has been submitted to your local chamber
for approval. If this Hot Deal is setup with an associated
charge, click Continue and complete the Hot Deals Checkout window
and then click Purchase Now. See Figure 5-4.
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FIGURE 5-4 Hot Deals Checkout
To delete a Hot Deal 1. After clicking Advertising in the left-hand
navigation bar, click to select
the check box at the end of the row of the desired Hot Deal.
2. Click Delete.
3. Click OK.
To edit a Hot Deal 1. After clicking Advertising in the left-hand
navigation bar, click the title of
Hot Deal that you wish to edit.
2. Make the desired edits and click Save.
3. Click Hot Deals List to return to the list of Hot Deals.
Deleting a Hot Deal removes it from the local chamber website. It
does not remove any associated billing charges. Talk to your local
chamber representative for details related to billing.
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Job Postings Job Postings are job openings that a member desires to
post for consumer viewing on the Job Postings area of your
chamber’s website.
To view Job Postings 1. Click on Job Postings in the left-hand
navigation bar.
2. The existing Job Postings will display. See Figure 5-5.
FIGURE 5-5 Job Postings
To add a Job Posting 1. Click on Job Postings in the left-hand
navigation bar.
2. Click Add a Job Posting.
3. Complete the fields in the Add a New Job Posting screen.
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FIGURE 5-3 Add a New Job Posting
4. If this Job Posting is setup for no charge, click Submit
for
Approval ; your Job posting has been submitted to your local
chamber for approval. If this Job posting is setup with an
associated
charge, click Continue and complete the Job postings Checkout
window and then click Purchase Now. See Figure 5-4.
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FIGURE 5-4 Job Posting Checkout
To delete a Job posting 1. After clicking Advertising in the
left-hand navigation bar, click to select
the check box at the end of the row of the desired job
posting.
2. Click Delete.
3. Click OK.
To edit a Job posting 1. After clicking Advertising in the
left-hand navigation bar, click the title of
Job Posting that you wish to edit.
2. Make the desired edits and click Save.
3. Click Job Postings List to return to the list of Job
postings.
Deleting a Job posting removes it from the local chamber website.
It does not remove any associated billing charges. Talk to your
local chamber representative for details related to billing.
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Events Events allow a member to submit an event for consideration
by chamber staff to be included on the chamber’s website and/or in
the members’ portal calendar. Upon approval by chamber staff, the
event listing would display within the public event calendar and/or
on the members’ login area (members’ portal) calendar.
To add a new event 1. Click on Events in the left-hand navigation
bar.
2. Click Add an Event.
3. Complete the fields in the Request to Add a New Event
screen.
FIGURE 5-5 Request to Add a New Event
4. Click Submit for Approval.
5. Click OK on the request notification message.
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FIGURE 5-6 Request notification message
6. The complete event information screen will display.
7. Optional: Edit the event information if desired or add photos
and images that will be displayed on the event information
page.
To add photos and images to an event 1. Click on Events in the
left-hand navigation bar.
2. Click the title of the event for which you desired to add photos
or images.
3. At the bottom of the Edit Event page, click Add Image in the
Action column of the Image Type that you wish to add – either a
Main Event Photo or a Gallery Photo.
4. Type the path and filename of the desired graphic file or click
Browse to locate and click Open when desired graphic is
located.
5. If adding a Main Event Photo, type a caption if desired.
6. Click Upload Image.
7. Click Close Window.
To add a map to an event 1. Click on Events in the left-hand
navigation bar.
2. Click the title of the event for which you desired to add a
map.
3. Click the desired option button in the Map Image column.
FIGURE 5-7 Selecting Map Image type
A Main Event Photo will display within the Event Description area
on the event information page. Only one (1) Main Event Photo may be
uploaded.
Gallery Photos display in thumb-nail size at the bottom of the
event information page. An unlimited number of Gallery photos may
be added.
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4. If selecting Uploaded Image, then click Add Image in the Action
column. Type the path and filename of the desired graphic file or
click Browse to locate and click Open when desired graphic is
located. Click Upload Image. Click Close Window.
5. If selecting Google Maps or MapQuest, complete the desired
address. Click Save.
To remove a photo or an uploaded map image 1. After selecting the
desired event from Events in the left-hand navigation
bar, click Remove Image in the Action column of the Image Type that
you wish to remove in the Photos & Images area.
To change an existing photo or an uploaded map image 1. After
selecting the desired event from Events in the left-hand
navigation
bar, click Change Image in the Action column of the Image Type that
you wish to change in the Photos & Images area.
2. Type the path and filename of the desired graphic file or click
Browse to locate and click Open when desired graphic is
located.
3. Click Upload Image.
4. Click Close Window.
To check event status An event submitted by a member must be
approved by chamber staff. Once approved, your event will indicate
a status of “Approved” and will immediately display on the selected
calendars.
1. Click Events in the left-hand navigation bar.
2. Your submitted event will display with an Approved or Pending
status.
FIGURE 5-8 Pending event
Optional: Event status may be viewed by clicking Home in the
left-hand navigation bar. Click Events currently active or pending
on the Home page.
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To delete an event 1. Click on Events in the left-hand navigation
bar.
2. Click the at the end of the event to be deleted.
FIGURE 5-9 Deleting an event
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Reports
Reports Module Overview The Reports module contains selections to
view and/or print reports displaying your membership profile
information, Home Page hits, Hot Deals hits, a lead list (Gold
members only), and sponsorship ad hits (if purchased).
FIGURE 6-1 Reports module
Report selections may vary by chamber.
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Lead Lists The Lead List report will display consumer information
of those that have requested information tied to an area of
interest. Interest categories and the members that receive the
leads are determined by your local chamber. The Gold Membership
Package is required to view any leads received. Consumer
information displayed may have been entered by the local chamber or
by the consumer themselves through the local chamber’s
website.
Using the filter options, you will be able to view the consumer
information entered on a date, a range of dates, interest category
specified, or all leads entered by a specific consumer. This listed
may be viewed or printed with full detail or in summary
format.
To view or print a lead list 1. Click Lead Lists in the left-hand
navigation bar.
2. Enter the desired Filter Options.
FIGURE 6-2 Lead List filter options
3. Click Refresh Listing.
FIGURE 6-3 Lead List report
4. You may view the report on screen or click Print Summary Listing
or Print Detailed Listing where you may view the report or also
print the report by clicking Print from the File menu. Make desired
selections and click OK.
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Sponsor Ad Hits Your local chamber in partnership with
ChamberMaster may conduct a Member Benefit Campaign. As part of
this service, chamber members may elect to sponsor a banner
advertisement placed on the chamber’s website. These member
sponsorship ads may be located in multiple places on the website
dependent on the ad package purchased.
The default Sponsor Ad Hits report will show cumulative ad hits for
the current week. Using filter options you may also view reports
for a different date range, or for certain ad locations.
To view or print a sponsorship ad hits report 1. Click Sponsor Ad
Hits in the left-hand navigation bar.
2. Enter the desired Filter Options.
FIGURE 6-4 Sponsor Ad Hits filter options
3. Click Refresh Listing.
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FIGURE 6-5 Sponsor Ad Hits report
4. You may view the report on screen or click Print Summary Listing
or Print Detailed Listing where you may view the report or also
print the report by clicking Print from the File menu. Make desired
selections and click OK.
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Home Page Hits Members may view the activity on their Member
Information page for a selected date range. The default Home Page
Hits report will show cumulative web page hits for the current
week. Using filter options you may also view reports for a
different date range.
1. Click Home Page Hits in the left-hand navigation bar.
2. Enter the desired Date Range.
3. Click Refresh Listing.
FIGURE 6-6 Home Page Hits reports
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Hot Deal Hits The Hot Deal Hits report will display the number of
hits that have been recorded on Hot Deals posted by you. The
default Hot Deals Hits report will show current, cumulative ad hits
for the current week. Using filter options you may also view
reports for a different date range, or for certain Hot Deals.
To view or print a Hot Deal Hits report 1. Click Hot Deals Hits in
the left-hand navigation bar.
2. Enter the desired Filter Options.
FIGURE 6-6 Hot Deal Ad Hits filter options
3. Click Refresh Listing.
4. You may view the report on screen or click Print and then click
Print to print to your default printer.
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FIGURE 6-7 Hot Deal Ad Hits report
5. You may view the report on screen or click Print and then click
Print to print to your default printer.
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Job Posting Hits The Job Posting Hits report will display the
number of hits that have been recorded on Job Postings posted by
you. The default Job Posting Hits report will show current,
cumulative job posting hits for the current week. Using filter
options you may also view reports for a different date range, or
for certain job postings.
To view or print a Job Posting Hits report 1. Click Job Posting
Hits in the left-hand navigation bar.
2. Enter the desired Filter Options.
FIGURE 6-8 Job Posting Hits report
3. Click Refresh Listing.
4. You may view the report on screen or click Print and then click
Print to print to your default printer.
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Profile The Profile report will display membership information
including your business information and webpage information fields
that may be viewed by consumers. By selecting filter options the
report may also display a category pick list, location pick list, a
list of representatives and their business information, and lodging
specific information (if applicable).
To view or print a Profile report 1. Click Profile in the left-hand
navigation bar.
2. Click to select the desired Filter Options.
FIGURE 6-8 Profile report filter options
3. Click View/Print Report. You may view the report on screen or
also print the report by clicking Print from the File menu. Make
desired selections and click OK.
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Appendix
A Revision History for ChamberMaster Member Guide 0810.03 DATE:
10/08/08
• Added completely new Events section to Adverting chapter. •
Updated main menu to show two new reports additions (Home Page
Hits, Profile) and the Keywords selection in the Webpage Info
area. (figure 1-4) • Updated Figure 2-2 to include check box for
Use This information on your Chamber Webpage on the Business Info
section. • Include new information on how to include and edit the
Search Results Google map within the Webpage Info section. • Added
new section in Webpage Info for Keywords • Added new section in
Reports for Home Page Hits • Added new section in Report for Job
Posting Hits
0807.02 DATE: 7/24/08
• Updated screen shot for login screen at www.chamberlogin.com due
to change in the look and feel of the login screen. Figure 1-2 p.
9. 0701.01 DATE: 1/2007
• First public release of the ChamberMaster Member Guide
To inactivate a employee
To reactivate a rep
Login/Password
Photos & Logos
To add an icon to the search results
To add a map image
To remove a logo, photo, search results icon, or an uploaded map
image
To change an existing logo, photo, search results icon, or an
uploaded map image
To disable the search results icon
Keywords
Lodging
Job Postings
Events
To add photos and images to an event
To add a map to an event
To remove a photo or an uploaded map image
To change an existing photo or an uploaded map image
To check event status
To delete an event
Sponsor Ad Hits
Home Page Hits
Hot Deal Hits
Job Posting Hits
Profile
Revision History for ChamberMaster Member Guide