Change That Sticks - Howard Johnston

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    Change that Sticks:Managing the Deep Structure of

    School Reform

    Howard Johnston

    University of South FloridaTampa, Florida

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    Changing Deep Structures

    Make it Simple

    Make it Concrete

    Make it Human

    Make it Emotional

    Make it (Y)OursAdapted from: Heath, C. and Heath, D. (2007). Made to Stick. New York: Random

    House.

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    Make is Simple

    John F. Kennedy

    We will put a manon the moon and

    return him safely

    by the end of thedecade.

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    If JFK were CEO

    Our mission is to become the

    international leader in the spaceindustry through maximum, team-

    centered innovation and strategically

    targeted aerospace initiatives.

    Heath, C. and Heath, D. (2007). Made to Stick. New York: Random House.

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    From the Ridiculous

    The Nori Middle School exists to serve the uniqueacademic, physical, social, and emotional needs ofstudents who are in a special and critical period of theirlives as they change from childhood to adolescence. The

    staff of Nori Middle School is committed to creating andmaintaining an orderly, trusting, and caring environmentwhere teaching and learning are exciting and students areassisted as they develop responsibility. All aspects of theschool's organization, curricular, and cocurricularactivities are child centered and designed toaccommodate individual learning styles so that all mayexperience maximum success commensurate with theirunique talents, interests, abilities and future aspirations.

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    To the Sublime

    I have a dream thatone day on the redhills of Georgia, the

    sons of formerslaves and the sonsof former slaveowners will be able

    to sit down togetherat the table ofbrotherhood.

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    To the Goal

    I have a dream that

    my four little

    children will one day

    live in a nationwhere they will not

    be judged by the

    color of their skin

    but by the contentof their character.

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    Planning vs. Intention

    No plan survives contact with

    the enemy.Colonel Tom Kolditz

    Chair, Behavioral SciencesWest Point

    Reported in Heath & Heath, Made to Stick

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    Simple Responsibility

    You can lose the ability to execute theoriginal plan, but you never lose theresponsibility for executing the intent.

    When the intent is clear, people begin togenerate their own ideas andsolutions.

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    Finding Your Intention

    Fill in the blanks

    If we do nothing else tomorrow, we must___________.

    The single most important thing we can do

    tomorrow is_____________.

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    Find your Core Idea

    A designer knows when he has

    achieved perfection not when thereis nothing left to add, but when there

    is nothing else to take away.

    Antoine de Saint-Exupery

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    Communicating Your Core Idea

    If I could achieve

    one thing in my

    school this year, itwould be

    To achieve this

    core outcome, on

    Monday, the mostimportant thing I

    can do is

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    Ho HumOrganizational Paralysis

    A survey of 23,000 employees found

    37% said they had a clear understanding of whattheir organization was trying to achieve and why.

    20% were enthusiastic about their teams andorganizations goals.

    20% said they had a clear line of sight betweentheir tasks and organizations goals.

    15% said their org fully enables them to execute keygoals.

    Only 20% fully trusted the org they worked for.

    Stephen Covey, The 8th

    Habit

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    But Suppose it Was A Soccer Team?

    Only 4 of 11 players on the field would know

    which goal was theirs.

    Only 2 of 11 would care.

    Only 2 of 11 would know which position theyplayed and what they were supposed to do.

    All but 2 would be competing against their

    own team members rather than the

    opponent. All but 2 would think the coach was setting

    them up to fail.

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    If Its Human, It Must Have Emotion

    Suppose someone really flubbed a playa golf

    shota tennis returnwhatever.

    What would you say to DRAIN his or her

    emotional tank?

    Emotional Tank Activity

    Jim Thompson

    Positive Coaching Alliance

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    Changing the Emotional Rules

    Nowwhat would you say if your jobwas to FILL his or her emotional

    tank?

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    If I look at the

    mass, I will

    never act. If Ilook at the one, I

    will. Mother Teresa

    Motivating Action

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    The Need Is Overwhelming

    Food shortages are affecting nearly 40 million

    people in central and east Africa.

    War and drought have brought nearly 11 millionpeople to the brink of starvation in Ethiopia

    alone.

    Impure drinking water kills nearly one child inthree in the poorest African countries.

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    But Its Up to YOU!

    Ishmael will die before this yearis over.

    Only you can save him.

    For $150 you will give himanother year of life.

    For $1200, you will give him alife.

    PleaseFeed the Children.

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    Smile Train

    It costs $250.

    It takes 45 minutes

    It gives a child alife

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    Emotion Drives Action

    Data puts people to an analytic frame of mind.

    It overwhelms usand makes us hopeless.

    Emotions make us act.

    Turning data into understandable information,then into emotion, turns thought into action.

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    Making Change (Y)Ours

    Take responsibility I will cut the deficit in half by the end of my first

    term. (Barak Obama)

    Put your money where your mouth is

    Visit your checkbook and your calendar

    Enlist people in a noble (and maybe scary) mission

    We will not suspend any student this year.

    We will have no grade retentions this year.

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    Tell the Right Stories

    Use meetings to show how to act.

    Challenge Plots

    David and Goliath

    Connection PlotsGood Samaritan

    Creativity Plot

    The Breakthrough MacGyver

    Heath, C. and Heath, D. (2007). Made to Stick. New York: Random House.

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    Finding the Courage and the Support

    Heath, C. and Heath, D. (2007). Made toStick. New York: Random House.

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    Recommended Reading

    Made to Stick

    by Chip and Dan Heath

    New York: Random House, 2007

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    Contact

    Howard Johnston

    University of South Florida

    Tampa, FL813-240-2620

    Email: [email protected]

    mailto:[email protected]:[email protected]