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8/7/2019 Change That Sticks - Howard Johnston
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Change that Sticks:Managing the Deep Structure of
School Reform
Howard Johnston
University of South FloridaTampa, Florida
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Changing Deep Structures
Make it Simple
Make it Concrete
Make it Human
Make it Emotional
Make it (Y)OursAdapted from: Heath, C. and Heath, D. (2007). Made to Stick. New York: Random
House.
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Make is Simple
John F. Kennedy
We will put a manon the moon and
return him safely
by the end of thedecade.
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If JFK were CEO
Our mission is to become the
international leader in the spaceindustry through maximum, team-
centered innovation and strategically
targeted aerospace initiatives.
Heath, C. and Heath, D. (2007). Made to Stick. New York: Random House.
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From the Ridiculous
The Nori Middle School exists to serve the uniqueacademic, physical, social, and emotional needs ofstudents who are in a special and critical period of theirlives as they change from childhood to adolescence. The
staff of Nori Middle School is committed to creating andmaintaining an orderly, trusting, and caring environmentwhere teaching and learning are exciting and students areassisted as they develop responsibility. All aspects of theschool's organization, curricular, and cocurricularactivities are child centered and designed toaccommodate individual learning styles so that all mayexperience maximum success commensurate with theirunique talents, interests, abilities and future aspirations.
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To the Sublime
I have a dream thatone day on the redhills of Georgia, the
sons of formerslaves and the sonsof former slaveowners will be able
to sit down togetherat the table ofbrotherhood.
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To the Goal
I have a dream that
my four little
children will one day
live in a nationwhere they will not
be judged by the
color of their skin
but by the contentof their character.
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Planning vs. Intention
No plan survives contact with
the enemy.Colonel Tom Kolditz
Chair, Behavioral SciencesWest Point
Reported in Heath & Heath, Made to Stick
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Simple Responsibility
You can lose the ability to execute theoriginal plan, but you never lose theresponsibility for executing the intent.
When the intent is clear, people begin togenerate their own ideas andsolutions.
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Finding Your Intention
Fill in the blanks
If we do nothing else tomorrow, we must___________.
The single most important thing we can do
tomorrow is_____________.
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Find your Core Idea
A designer knows when he has
achieved perfection not when thereis nothing left to add, but when there
is nothing else to take away.
Antoine de Saint-Exupery
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Communicating Your Core Idea
If I could achieve
one thing in my
school this year, itwould be
To achieve this
core outcome, on
Monday, the mostimportant thing I
can do is
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Ho HumOrganizational Paralysis
A survey of 23,000 employees found
37% said they had a clear understanding of whattheir organization was trying to achieve and why.
20% were enthusiastic about their teams andorganizations goals.
20% said they had a clear line of sight betweentheir tasks and organizations goals.
15% said their org fully enables them to execute keygoals.
Only 20% fully trusted the org they worked for.
Stephen Covey, The 8th
Habit
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But Suppose it Was A Soccer Team?
Only 4 of 11 players on the field would know
which goal was theirs.
Only 2 of 11 would care.
Only 2 of 11 would know which position theyplayed and what they were supposed to do.
All but 2 would be competing against their
own team members rather than the
opponent. All but 2 would think the coach was setting
them up to fail.
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If Its Human, It Must Have Emotion
Suppose someone really flubbed a playa golf
shota tennis returnwhatever.
What would you say to DRAIN his or her
emotional tank?
Emotional Tank Activity
Jim Thompson
Positive Coaching Alliance
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Changing the Emotional Rules
Nowwhat would you say if your jobwas to FILL his or her emotional
tank?
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If I look at the
mass, I will
never act. If Ilook at the one, I
will. Mother Teresa
Motivating Action
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The Need Is Overwhelming
Food shortages are affecting nearly 40 million
people in central and east Africa.
War and drought have brought nearly 11 millionpeople to the brink of starvation in Ethiopia
alone.
Impure drinking water kills nearly one child inthree in the poorest African countries.
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But Its Up to YOU!
Ishmael will die before this yearis over.
Only you can save him.
For $150 you will give himanother year of life.
For $1200, you will give him alife.
PleaseFeed the Children.
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Smile Train
It costs $250.
It takes 45 minutes
It gives a child alife
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Emotion Drives Action
Data puts people to an analytic frame of mind.
It overwhelms usand makes us hopeless.
Emotions make us act.
Turning data into understandable information,then into emotion, turns thought into action.
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Making Change (Y)Ours
Take responsibility I will cut the deficit in half by the end of my first
term. (Barak Obama)
Put your money where your mouth is
Visit your checkbook and your calendar
Enlist people in a noble (and maybe scary) mission
We will not suspend any student this year.
We will have no grade retentions this year.
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Tell the Right Stories
Use meetings to show how to act.
Challenge Plots
David and Goliath
Connection PlotsGood Samaritan
Creativity Plot
The Breakthrough MacGyver
Heath, C. and Heath, D. (2007). Made to Stick. New York: Random House.
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Finding the Courage and the Support
Heath, C. and Heath, D. (2007). Made toStick. New York: Random House.
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Recommended Reading
Made to Stick
by Chip and Dan Heath
New York: Random House, 2007
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Contact
Howard Johnston
University of South Florida
Tampa, FL813-240-2620
Email: [email protected]
mailto:[email protected]:[email protected]