Chap007 - Psy Cap - Luthans - ppt.ppt

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    7-2

    Learning Objectives

    Understand the positive psychology movement. Discuss the theory, research, and application of

    self-efficacyconfidence, optimism, hope, and

    resiliency as best !O" criteria-meetingpsychological resources and #hen in combination

    represent psychological capital $!sy%ap&.

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    Learning Objectives $continued&

    (eature the theory, research, and development ofpsychological capital or !sy%ap.

    !resent the theory, research, and application of

    happinesssubjective #ell-being $)*"& asanother positive construct.

    !resent emotions, intelligence, and combined

    emotional intelligence $+& as other positiveconstructs.

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    ntroduction

    !ositive organi/ational behavior $!O"& is thestudy and application of positive oriented human

    resource strengths and psychological capacities

    that can be measured, developed, and effectivelymanaged for performance improvement in

    today0s #or1place.

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    ntroduction $continued&

    !O" operational criteria3"ased on theory and research

    4alid measures

    Open to development5anaged for performance improvement

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    7-6

    !ositive !sychology

    s concerned #ith optimal human functioning.he three levels of positive psychology are3

    4alued subjective e8periences

    !ositive individual traits %ivic virtues and the institutions that move

    individuals to#ard better citi/enship

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    (igure 7. - he 9-:-* 5odel $he nteraction

    of 9ealth, :elationship, and *or1&

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    )elf-+fficacy%onfidence

    he formal definition of self-efficacy that isusually used is ho# #ell one can e8ecute courses

    of action rettributionlocusof control

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    )pecific self-efficacy s highly variable

    depending on the

    specific tas1 and is

    cognitively processed

    by the individual

    before any effort is

    e8pended.

    @eneral self-efficacy :eflects people0s

    belief in successfully

    accomplishing tas1s

    across a #ide variety

    of achievement

    situations.

    s relatively stableover time and across

    situations.

    )elf-+fficacy%onfidence $continued&

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    !rocess and mpact of )elf-+fficacy

    he self-efficacy process starts before individualsselect their choices and initiate their effort.

    )elf-efficacy can directly affect3

    %hoice behavior5otivational effort

    !erseverance

    (acilitative thought patterns4ulnerability to stress

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    (igure 7.2 - he 5ajor )ources of nformation

    for )elf-+fficacy

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    mplications for +fficacy in the *or1place and

    !O"

    )election of human resources"ased on magnitude and strength of self-efficacy

    raining and development

    @uided mastery%ognitive mastery modeling

    Development of self-regulatory competencies

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    able 7.- mplications of )elf-+fficacy for

    +ffective raining

    Source: >dapted from :obert (. 5ager, BCo )elf-+fficacy, Co !erformance, Training, >pril ??2, pp. 'E'6.

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    able 7.- mplications of )elf-+fficacy for+ffective raining $continued&

    Source: >dapted from :obert (. 5ager, BCo )elf-+fficacy, Co !erformance, Training, >pril ??2, pp. 'E'6.

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    mplications for +fficacy in the *or1place and

    !O"

    Other applications)tress management

    )elf-managed teams

    Fob design and goal setting

    Leadership

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    Optimism

    Dimensions of optimismOptimism as human nature

    Optimism as an individual difference

    +8planatory styleLearned helplessness

    !essimists and optimists

    )ome unresolved optimism issues

    Little vs. big optimism

    Optimism vs. pessimism

    Learning and sustaining optimism

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    Optimism $continued&

    +8amples of positive force in the #or1placeinclude3

    5otivation to #or1 harder

    "e more satisfied and have high morale

    9ave high levels of aspiration and set stretch goals

    !ersevere in the face of obstacles and difficulties

    5a1e attributions of personal failures and setbac1sas temporary

    t can lead to meaningless or dysfunctional

    outcomes.

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    9ope

    > positive motivational state based on aninteractively derived sense of successful goal-

    directed energy and path#ays.

    %onsists of both the #illpo#er $agency& and#aypo#er $path#ays&.

    9as a positive impact on academic achievement,

    athletic accomplishment, emotional health, andthe ability to cope #ith illness and other

    hardships.

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    :esiliency

    > class of phenomena characteri/ed by patternsof positive adaptation in the conte8t of significant

    adversity or ris1.

    s reactive in nature.

    s vie#ed as the capacity to rebound or bounce

    bac1 from adversity, conflict, failure or even

    positive events, progress and increasedresponsibility.

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    :esiliency $continued&

    s an elaborate process in #hich competence isdeveloped over time as people interact #ith their

    environment most often characteri/ed by

    continuous change and uncertainty. >ccording to research, resiliency has been found

    to be influenced and developed by three types of

    factors3 assets, ris1s, and adaptational processes.

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    :esiliency $continued&

    %an be developed through3 +nhancing the assetsthat a person possesses

    +ducation, training, and nurturing social relationships

    mproving the

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    !sychological %apital $!sy%ap&

    >n individual0s positive psychological state ofdevelopment that is characteri/ed by3 %onfidence $self-efficacy&

    !ositive attribution $optimism&

    !ersevering to#ard goals and redirecting paths togoals $hope&

    "ouncing bac1 and beyond $resiliency&

    !sy%ap is stateli1e and open to development.

    i h l i l i l i

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    (igure 7. - !sychological %apital ntervention

    $!%&

    Source:>dapted from

    (. Luthans, F. ". >vey, ". 4.

    >volio, ). 5. Corman, and

    @. C. %ombs, B!sychological

    %apital Development3 o#ard a

    5icro-ntervention, Journal of

    Organizational Behavior, 4ol.

    27, 2AA6, pp. ';7E'?'.

    Note: he !% is intended to affect

    each state as #ell as the overall

    level of !sy%ap for performance

    impact.

    Lut'A'2GchA7G??-2.

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    7-2

    Other !ositive %onstructs

    9appiness or subjective #ell-being $)*"&+motional ntelligence $+&

    he :ole of ntelligence

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    9appiness or )ubjective *ell-"eing $)*"&

    )*" is usually considered broader and isdefined as people0s affective and cognitive

    evaluations of their lives.

    t is open to change and development.

    )*" has demonstrated a direct correlation to job

    satisfaction

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    able 7.2 - ypes of +motions

    Source: >dapted from 9. 5. *eiss and :. %ropan/ano, B>ffective +vents heory, in ". 5. )ta# and L. L. %ummings $+ds.&, Research in Organizational

    Behavior, 4ol. ;, F> !ress, @reen#ich, %onn., ??6, pp. 2AE22 and Daniel @oleman,Emotional Intelligence, "antam "oo1s, Ce# Hor1, ??, pp. 2;?E2?A.

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    +motional ntelligence $+&

    +motions can be conceptuali/ed along acontinuum.

    +motionally intelligent people

    %an read the e8pressed emotions of other people. 9ave the maturity to hold their felt emotions in

    chec1 and not display undesirable, immature

    negative emotions such as anger or disgust.

    bl 7 @ l 0 Di i f + ti l

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    able 7. - @oleman0s Dimensions of +motional

    ntelligence in the *or1place

    Source: >dapted from Daniel @oleman,Emotional Intelligence, "antam "oo1s, Ce# Hor1, ??, pp. 'E, and Daniel @oleman, Working ith Emotional

    Intelligence, "antam "oo1s, Ce# Hor1, ??;, p. ';.

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    7-2?

    he :ole of ntelligence

    Cature versus nurture intelligence:ecognition of multiple intelligences

    ntelligence as cognitive mental ability

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    7-'A

    able 7.' @ardner0s 5ultiple ntelligences

    Source: >dapted from Lou :ussell, The !ccelerate" #earning $iel"%ook, Fossey-"ass!feiffer, )an (rancisco, ???, pp. 6AE7A. (or the original #or1 see3 9o#ard

    @ardner,$rames of &in": The Theor' of &ulti(le Intelligences, "asic "oo1s, Ce# Hor1, ?;' and 9o#ard @ardner, B>re here >dditional ntelligencesI he %ase for

    Caturalist, )piritual and +8istential ntelligences, Unpublished *hite !aper, ??6. t should be noted that emotional intelligence is not necessarily recogni/ed as an 5

    by @ardner.

    bl 7 % iti >biliti : l t d t F b

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    able 7. %ognitive >bilities :elated to Fob

    !erformance

    Source: >dapted from 5. D. Dunnette, B>ptitudes, >bilities, and )1ills, in 5. D. Dunnette $+d.&,)an"%ook of In"ustrial an" Organizational *s'cholog', :and 5cCally,

    )1o1ie ll., ?76, pp. 7;E;'.

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    Juestions