Chapter 08 HP RUM 9 Reports

8/10/2019 Chapter 08 HP RUM 9 Reports

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2009Hewlett-PackardDevelopmentCompany,L.P.

Theinformationcontainedhereinissubjecttochangewithoutnotice

HPSOFTWARE

RealUserMonitor9.0

Essentials

Chapter08RUMReports


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BSMservice health-RUM


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General info3

Some of the reports are dedicated for BPM only, while

other reports are for both BPM and RUMto view one

or the other you can choose between Synthetic and Real

data (or even both).


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Status reports - General

Information for Business and Application owners

Status reports provide an overall view of your applicationsand enable you to understand general problematic areas,which you can investigatein more detail using the analysisreports.


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DefiningtheMeasurements

PagetimeTotaltimeittakesfortheclienttodownloadapage,

includingallcomponents.

PageServertimeTimespentontheserverduringpage

download.

PageNetworktimeTimespentonthenetworkduring

pagedownload.

PageExternal/ClienttimeTimespentbyuserorclient

applicationduringpagedownload.

LatencyTheaverageroundtriptimebetweenclientandserverThis

measuresthespeedoftheconnection.


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Application Summary Report


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RUM Tier Summary Report


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Action Summary Report


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Application Infrastructure Summary

Report


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Analysis Reports

Analysis reports provide a focusedview of your applicationsand related entities, such as transactions, actions, running

software, end-user groups, and so forth. You use analysis

reports for troubleshooting specific problems and to help you

determine their root cause.


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Transaction Summary Report


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ViewSnapshotbutton

todrilldowntotheSnapshotFromSessionDetailsclicktheViewSnapshootbuttonicon

ViewerPage


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SessionReplay

Providesarealbrowserlook&feel:

Automaticrecognitionandassemblyofmultipleframesand

iframesintoasinglepage

Populatesformfieldswiththeuserselection

Highlightwhereauserclickedormodifiedfields

Removesensitivedatalikepasswords,ids,etc.fromthe

replaysnapshots


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SessionReplayExample

Clickstream

Userselection

Pagedetails

Snapshot,pagesourceandevents

Downloadsession


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ResourceCaching

Resourcessuchasimages,Style Sheets

etccanbestoredatthe RUMprobes

Thecachingisconfigurableperapplication

Theresourcesarestoredattheprobefor2

weeks

Makes viewing snapshotsand replaying sessions

more reliable as the resources are always available

Does notadd any extra burden on the applications

performance.


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SessionReplayDataFlow


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EventAnalysisReport


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EventSummaryReport


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Component Type by Size/Time


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RUM Action Summary Report


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TCP Poor Requests Summary Report


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Packets with Errors Over Time


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Traffic Throughput Over Time


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TCPErrorsOverTimeGraph


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ApplicationLoadOverTimeGraph


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Load and Response Time Breakdown Over Time Graph


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2009Hewlett-PackardDevelopmentCompany,L.P.

The

information

contained

herein

is

subject

to

change

without

notice

RUMReportFilters


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ReportFilters

Filtersenableyoutosetfiltersonspecificreport

components,whichhelpsyoupinpointproblemareas,oronspecificareasthatyouhavealreadydeterminedtobeproblematic.

Toaccess:clickthe Collapse report filterIconinanyofthe

Real UserMonitorreports


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AvailableFilters

Applications

Events

Actions

Transactions

Locations

Endusergroups

Servers

User Properties Filter


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ApplicationFilter


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EventsFilter


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EndUserGroupsFilter


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UserPropertiesFilter


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ServerFilter


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StatisticalInformation

Statisticalinformationsuchas:min/max/STDandservertimetofirstbufferareavailableforpagesandtransactions

Thedataisusefulforunderstandingtheperformance

behaviorandrootcauseanalysis

Itisavailablethroughthepage/transactionsummaryand

overtimereports

Documents

Chapter 08 HP RUM 9 Reports