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Chapter 1Accounting Information Systems: An Overview
Learning Objectives
Distinguish between data and information.
Discuss the characteristics of useful information. Explain how to determine the value of information.
Explain the decisions an organization makes and the information needed to make them.
Identify the information that passes between internal and external parties and an AIS.
Describe the major business processes present in most companies.
Explain what an accounting information system (AIS) is and describe its basic functions.
Discuss how an AIS can add value to an organization.
Explain how an AIS and corporate strategy affect each other.
Explain the role an AIS plays in a company’s value chain.
1-2
What Is a System?
System A set of two or more
interrelated components interacting to achieve a goal
Most systems are composed of smaller subsystems . . .
. . . And vice versa
3
SYSTEMS, DATA, AND INFORMATION
Every organization has goals. The susbsystems should be designed to
maximize achievement of the organization’s goals
Even to the detriment of the subsystem itself
EXAMPLE: The production department (a subsystem) of a company might have to forego its goal of staying within its budget in order to meet the organization’s goal of delivering product on time.
1-4
SYSTEMS, DATA, AND INFORMATION
Goal conflict occurs when the activity of a subsystem is not consistent with another subsystem or with the larger system.
Goal congruence occurs when the subsystem’s goals are in line with the organization’s goals.
The larger and more complicated a system, the more difficult it is to achieve goal congruence.
1-5
SYSTEMS, DATA, AND INFORMATION
The systems concept encourages integration (i.e., minimizing the duplication of recording, storing, reporting and processing).
Data are facts that are collected, recorded, stored, and processed by an information system.
Organizations collect data about: Events that occur Resources that are affected by those events Agents who participate in the events
1-6
SYSTEMS, DATA, AND INFORMATION
Information is different from data.
Information is data that have been organized and processed to provide meaning to a user.
Usually, more information and better information translates into better decisions.
1-7
SYSTEMS, DATA, AND INFORMATION
However, when you get more information than you can effectively assimilate, you suffer from information overload. Example: Final exams week!
When you’ve reached the overload point, the quality of decisions declines while the costs of producing the information increases.
1-8
Value of Information
Benefits
Reduce Uncertainty
Improve Decisions
Improve Planning
Improve Scheduling
Value of information occurs when benefits exceed costs
Costs
Time & Resources
Produce Information Distribute Information
Benefit $’s > Cost $’s
Copyright © 2012 Pearson Education, Inc. publishing as Prentice Hall 9
What Makes Information Useful?مفيدة المعلومات يجعل الذي ما
Necessary characteristics: المفيدة المعلومات خصائص Relevant مالئمة
“The capacity of information to make a difference in a decision by helping users to form predictions about the outcomes of past, present, and future events or to confirm or correct prior expectations.”
It reduces uncertainty by helping you predict what will happen or confirm what already has happened
Reliable عليها يعتمد “The quality of information that assures that information
is reasonably free from error and bias and faithfully represents what it purports ( الغرض او ”.to represent(الغاية
Complete كاملة “The inclusion in reported information of everything
material that is necessary for faithful representation of the relevant phenomena.”
It doesn’t leave out anything that’s important
1-10
What Makes Information Useful?
Timely المناسب التوقيت “Having information available to a decision maker before it
loses its capacity to influence decisions.” Understandable المستخدم قبل من واستيعابها فهمها امكانية
“The quality of information that enables users to perceive its significance.” It’s presented in a manner you can comprehend and use.
Verifiable “The ability through consensus among measurers to ensure
that information represents what it purports to represent or that the chosen method of measurement has been used without error or bias.” the nature of the information is such that different people would tend to produce the same result
Accessible وبالشكل المناسب بالوقت للمعلومة الوصول امكانيةفهمها من يمكننا الذي
Available when needed (see Timely) and in a useful format (see Understandable).
1-11
Information is provided to both: External users , investors المستثمرون (current and potential ), creditors
الحكومية Government agencies , المقرضون Securities commission ,المؤسساتالمالية االوراق العمالية Labor unions ,هيئة suppliers , العمالء customers ,االتحادات
…الموردون Internal Users: management الشركة organization ,الموظفين employees , ادارة
departments المختلفة الشركة دوائر
External users primarily use information that is either: MANDATORY INFORMATION—Required by a governmental entity, such as
Form 10-K’s required by the SEC; or ESSENTIAL INFORMATION—Required to conduct business with external
parties, such as purchase orders. In providing mandatory or essential information, the focus should be on: Minimizing costs Meeting regulatory requirements Meeting minimum standards of reliability and usefulness
SYSTEMS, DATA, AND INFORMATION
1-12
Business Transactions
Give–Get exchanges
Between two entities
Measured in economic terms
1-13
Business Process
Systems working toward organizational goals
14
INFORMATION NEEDS AND BUSINESS ACTIVITIES
Businesses engage in a variety of activities, including: Acquiring capital االموال على الحصول Buying buildings and equipment والمعدات المباني شراء Hiring and training employees الموظفين وتدريب تعين Purchasing inventory المخزون شراء Doing advertising and marketing وتسويق دعاية اجراء Selling goods or services خدمات او بضاعة بيع Collecting payment from customers العمالء من التحصيل Paying employees للموظفين الدفع Paying taxes الضرائب دفع Paying vendors للموردين الدفع
Each activity requires different
types of decisions!
Each decision requires different
types of information
1-15
Types of information needed for decisions: Some is financial Some is nonfinancial Some comes from internal sources Some comes from external sources
An effective AIS needs to be able to integrate information of different types and from different sources.
INFORMATION NEEDS AND BUSINESS ACTIVITIES
1-16
INTERACTION WITH EXTERNAL AND INTERNAL PARTIES
The AIS interacts with external parties, such as customers, vendors, creditors, and governmental agencies.
The AIS also interacts with internal parties such as employees and management
The interaction is typically two-way, in that the AIS sends information to and receives information from these parties.
. باتجاهين يتم التفاعل هذا وخارجية داخلية اطراف مع AISيتفاعل
AISInternalParties
ExternalParties
1-17
A transaction is: An agreement between two entities to exchange goods or
services; OR خدمات او بظائع لتبادل طرفين بين .اتفاقية Any other event that can be measured in economic terms by
an organization. , النقد كا االقتصادية بالوحدات قياسة يمكن ايحدث او
EXAMPLES: Sell goods to customers للعمالء بضائع بيع Depreciate equipment المعدات استهالك
The transaction cycle is a process: اجراءات بسلسلة تمر االتفاقية دورة Begins with capturing data about a transaction Ends with an information output, such as financial
statementsمعلومات شكل على بمخرجات وتنتهي بالعملية متعلقة بيانات على بالحصول تبدا
المالية القوائم .مثل
BUSINESS CYCLES
1-18
Many business activities are paired in give-get exchanges وخذ اعطي لتبادالت تزاوج هي االعمال نشاطات من العديد
The basic exchanges can be grouped into five major transaction cycles. Revenue cycle االيراد دورة Expenditure cycle االنفاق دورة Production cycle التحويل او االنتاج دورة Human resources/payroll cycle الرواتب دورة Financing cycle التمويل دورة
BUSINESS Process CYCLES
1-19
The revenue cycle involves interactions with your customers. العمالء مع تفاعالت على تشتمل
You sell goods or services and get cash.
نقد على المقابل في وتحصل خدمات او بضاعة .بيع
REVENUE CYCLE
GiveGoods
GetCash
1-20
The expenditure cycle involves interactions with your suppliers. الموردين مع تفاعالت على تشتمل
You buy goods or services and pay cash.
نقد تدفع المقابل وفي خدمات او بضاعة تشتري انت
EXPENDITURE CYCLE
GiveCash
GetGoods
1-21
In the production cycle, raw materials and labor are transformed into finished goods.
, الصنع تامة بضاعة الى تحويلها يتم والعمالة االولية المواد االنتاج دورة .في
PRODUCTION CYCLE
Give RawMaterials &
Labor
GetFinishedGoods
1-22
The human resources cycle involves interactions with your employees. الموظفين مع تفاعالت على تشتمل
Employees are hired, trained, paid, evaluated, promoted, and terminated.
عنهم االستغناء ويتم االدارة قبل من ويقيمو لهم ويدفع ويدربو يعينو .الموظفين
HUMAN RESOURCES/PAYROLL CYCLE
GiveCash
GetLabor
1-23
The financing cycle involves interactions with investors and creditors. والمقرضين المستثمرين مع تافاعالت على تتضمن
You raise capital (through stock or debt), repay the capital, and pay a return on it (interest or dividends).
,) ( اعادة قروض او سندات االستدانة او االسهم طرح خالل من راسمالها ترفع الشركات , , على والديون ارباح توزيعات شكل على االسهم علية عائد ودفع المال رأس دفع
فوائد .شكل
FINANCING CYCLE
GiveCash
Getcash
1-24
Thousands of transactions can occur within any of these cycles. خالل حدووثها ممكن العمليات من االالف
الدورات هذه
But there are relatively few types of transactions in a cycle. العمليات انواع من محدود عدد هناك نسبيا لكن
دورة اي في
EXAMPLE: In the revenue cycle, the basic give-get transaction is: - خذ اعطي في االساس االيراد دورة في:هو Give goods بضاعة اعطي Get cash نقد خذ
BUSINESS CYCLES
1-25
Other transactions in the revenue cycle include:
BUSINESS CYCLES
• Handle customer inquiries• العمالء استفسارات مع التعامل• Take customer orders• العمالء اوامر أخذ• Approve credit sales• امبيعات قيمة على المصادقة• Check inventory availability• المخازن في البضاعة توفر من التأكد• Initiate back orders • ) ( بيع اوامر عكسية اوامر انشاء• Pick and pack orders االوامر تجهيز• Ship goods البضاعة شحن• Bill customers العمالء فواتير تنظيم
• Update sales and Accts Rec. for sales • بقيمة العمالء حسابات و المبيعات تحديث
المبيعات• Receive customer payments• العميل مدفوعات استالم• Update Accts Rec. for collections• المحصلة بالمبالغ العمالء حسابات تحديث• Handle sales returns, discounts, & bad
debts• والديون والخصومات المردودات معالجة
المعدومة• Prepare management reports• تمت التي بالعمليات ادارية تقارير اعداد• Send info to other cycles• االخرى الدورات الى معلومات ارسال
Note that the last activity in any cycle is to send information to other cycles.
1-26
Every transaction cycle: Relates to other cycles اخرى بدورات متصلة عملية دورة كل Interfaces with the general ledger and
reporting system, which generates information for management and external parties.
, التقارير اعداد ونظام العام االستاذ بدفتر وتتصل ترتبطالخارجية واالطراف االدارة يزودوا بدورهما والذي
القرارات التخاذ يحتاجونها التي بالمعلومات
BUSINESS CYCLES
1-31
General Ledgerand Reporting
System
RevenueCycle
ExpenditureCycle
ProductionCycle
Human Res./Payroll Cycle
FinancingCycle
The revenue cycle Gets finished goods
from the production cycle
البضاعة عاى تحصلاالنتاج دورة من الجاهزة
Provides funds to the financing cycle
باالموال التمويل دورة يزود Provides data to the
General Ledger and Reporting System
ونظام العام االستاذ تزويدبالبيانات التقارير
Finished Goods
FundsD
ata
1-32
General Ledgerand Reporting
System
RevenueCycle
ExpenditureCycle
ProductionCycle
Human Res./Payroll Cycle
FinancingCycle
The expenditure cycle Gets funds from
the financing cycleمن االموال على تحصل
التمويل دورة Provides raw
materials to the production cycle
بالمواد االنتاج دورة تزويداالولية
Provides data to the General Ledger and Reporting System
Funds
RawMats.
Dat
a
1-33
General Ledgerand Reporting
System
RevenueCycle
ExpenditureCycle
ProductionCycle
Human Res./Payroll Cycle
FinancingCycle
The production cycle: Gets raw materials
from the expenditure cycle
من االولية المواد على تحصلاالنفاق دورة
Gets labor from the HR/payroll cycle
دورة من العمالة على تحصلالرواتب
Provides finished goods to the revenue cycle
بالبضاعة االيراد دورة تزويدالجاهزة
Provides data to the General Ledger and Reporting System
RawMats.
Data
Finished Goods
Labo
r
1-34
General Ledgerand Reporting
System
RevenueCycle
ExpenditureCycle
ProductionCycle
Human Res./Payroll Cycle
FinancingCycle
The HR/payroll cycle: Gets funds from
the financing cycle
دورة من اموال تأخذالتمويل
Provides labor to the production cycle
االنتاج دورة تزويدبالعمالة
Provides data to the General Ledger and Reporting System
Labo
r
Funds
Data
1-35
General Ledgerand Reporting
System
RevenueCycle
ExpenditureCycle
ProductionCycle
Human Res./Payroll Cycle
FinancingCycle
The Financing cycle: Gets funds from
the revenue cycleمن اموال على تحصل
االيراد دورة Provides funds to
the expenditure and HR/payroll cycles
االنفاق دورة تزويدباالموال .والرواتب
Provides data to the General Ledger and Reporting System
Funds
Data
Funds
Funds1-36
General Ledgerand Reporting
System
RevenueCycle
ExpenditureCycle
ProductionCycle
Human Res./Payroll Cycle
FinancingCycle
The General Ledger and Reporting System: Gets data from all of
the cycles
جميع من بيانات تحصلالدورات
Provides information for internal and external users
الداخلية االطراف تزودبالمعلومات والخارجية
Information forInternal & External Users
Dat
aData
Data
Data
Data
1-37
Many accounting software packages implement the different transaction cycles as separate modules.
منفصل بشكل الدورات هذة تطبق المحاسبية البرمجيات من .الكثير Not every module is needed in every organization, e.g., retail
companies don’t have a production cycle.
, بالتجزئة للبيع المتاجر شركات مثال الدورات جميع وجود تتطلب الشركات كل ليسلالنتاج دورة وجود .اليتطلب
Some companies may need extra modules.
اضافية اجزاء تتطلب الشركات .بعض The implementation of each transaction cycle can differ significantly
across companies.
الخرى شركة من تطبيقها يختلف دورة كل .تطبيق
However the cycles are implemented, it is critical that the AIS be able to:
, على قادرة تكون ان يجب المحاسبية النظم فأن الدورات لهذه تطبيق :اي Accommodate the information needs of managers
المعلومات من باحتياجاتهم المدراء تزويد Integrate financial and nonfinancial data.
المالية وغير المالية المعلومات بين التكامل تحقق ان على قادرة وايضا
BUSINESS CYCLES
1-38
Business Cycle Give–Get
39
Accounting Information Systems
Collect, process, store, and report data and information
If Accounting = language of business
AIS = information providing vehicle
Accounting = AIS
1-40
An AIS is a system that collects, records, stores, and processes data to produce information for decision makers.
It can: Use advanced technology; or Be a simple paper-and-pencil system; or Be something in between.
Technology is simply a tool to create, maintain, or improve a system.
WHAT IS AN AIS?
1-41
The functions of an AIS are to: Collect and store data about events, resources, and agents. Transform that data into information that management can use
to make decisions about events, resources, and agents. Provide adequate controls to ensure that the entity’s resources
(including data) are: Available when needed Accurate and reliable
WHAT IS AN AIS?
1-42
Components of an AIS
People using the system
Procedures and Instructions For collecting, processing, and storing data
Data
Software
Information Technology (IT) Infrastructure Computers, peripherals, networks, and so on
Internal Control and Security Safeguard the system and its data
1-43
AIS and Business Functions
Collect and store data about organizational: Activities, resources, and personnel
Transform data into information enabling Management to:
Plan, execute, control, and evaluate Activities, resources, and personnel
Provide adequate control to safeguard Assets and data
1-44
AIS Value Add
Improve Quality and Reduce Costs
Improve Efficiency
Improve Sharing Knowledge
Improve Supply Chain
Improve Internal Control
Improve Decision Making
1-45
Improve Decision Making
Identify situations that require action.
Provide alternative choices.
Reduce uncertainty.
Provide feedback on previous decisions.
Provide accurate and timely information.
1-46
The objective of most organizations is to provide value to their customers.
What does it mean to deliver value?
ROLE OF THE AIS IN THE VALUE CHAIN
1-47
While “adding value” is a commonly used buzzword, in its genuine sense, it means making the value of the finished component greater than the sum of its parts.
It may mean: Making it faster Making it more reliable Providing better service or advice Providing something in limited supply (like O-
negative blood or rare gems) Providing enhanced features Customizing it
ROLE OF THE AIS IN THE VALUE CHAIN
1-48
Value is provided by performing a series of activities referred to as the value chain. These include: Primary activities Support activities
These activities are sometimes referred to as “line” and “staff” activities respectively.
ROLE OF THE AIS IN THE VALUE CHAIN
1-49
Value Chain—Support Activities
1-50
Value Chain
51
Primary activities include: Inbound logistics
ROLE OF THE AIS IN THE VALUE CHAIN
Receiving, storing, and distributing the materials that are inputs to the organization’s product or service.
For a pharmaceutical company, this activity might involve handling incoming chemicals and elements that will be used to make their drugs.
1-52
Primary activities include: Operations
ROLE OF THE AIS IN THE VALUE CHAIN
Transforming those inputs into products or services.
For the pharmaceutical company, this step involves combining the raw chemicals and elements with the work of people and equipment to produce the finished drug product that will be sold to customers.
1-53
Primary activities include: Inbound logistics Operations Outbound logistics
ROLE OF THE AIS IN THE VALUE CHAIN
Distributing products or services to customers.
For the pharmaceutical company, this step involves packaging and shipping the goods to drug stores, doctors, and hospitals.
1-54
Primary activities include: Marketing and sales
ROLE OF THE AIS IN THE VALUE CHAIN
Helping customers to buy the organization’s products or services.
A pharmacy rep may visit with drug stores, doctors, etc. to inform them about their products and take orders.
1-55
Primary activities include: Service
ROLE OF THE AIS IN THE VALUE CHAIN
Post-sale support provided to customers such as repair and maintenance function.
A pharmaceutical firm will typically not be repairing it’s product (though the product may be periodically reformulated). The pharmaceutical company is more likely to be providing advisory services to pharmacists, etc.
1-56
Support activities include: Firm infrastructure
ROLE OF THE AIS IN THE VALUE CHAIN
Accountants, lawyers, and administration. Includes the company’s accounting information system.
1-57
Support activities include: Firm infrastructure Human resources
ROLE OF THE AIS IN THE VALUE CHAIN
Involves recruiting and hiring new employees, training employees, paying employees, and handling employee benefits.
1-58
Support activities include: Firm infrastructure Human resources Technology
ROLE OF THE AIS IN THE VALUE CHAIN
Activities to improve the products or services (e.g., R&D, website development).
For the pharmaceutical company, these activities would include research and development to create new drugs and modify existing ones.
1-59
Support activities include: Purchasing
ROLE OF THE AIS IN THE VALUE CHAIN
Buying the resources (e.g., materials, inventory, fixed assets) needed to carry out the entity’s primary activities.
In the pharmaceutical company, the purchasing folks are trying to get the best combination of cost and quality in buying chemicals, supplies, and other assets the company needs to run its operations.
1-60
Information technology can significantly impact the efficiency and effectiveness with which the preceding activities are carried out.
An organization’s value chain can be connected with the value chains of its customers, suppliers, and distributors.
ROLE OF THE AIS IN THE VALUE CHAIN
1-61
Pharmaceuticals, Inc.
Inbound Logistics
Operations
Outbound Logistics
Marketing & Sales
Service
ROLE OF THE AIS IN THE VALUE CHAIN
Smith Supply Co.
Inbound Logistics
Operations
Outbound Logistics
Marketing & Sales
Service
Customer Pharmacy
Inbound Logistics
Operations
Outbound Logistics
Marketing & Sales
Service
And the outbound logistics of Pharmaceuticals, Inc., links to the inbound logistics of its customers.
1-62
Pharmaceuticals, Inc.
Inbound Logistics
Operations
Outbound Logistics
Marketing & Sales
Service
ROLE OF THE AIS IN THE VALUE CHAIN
Smith Supply Co.
Inbound Logistics
Operations
Outbound Logistics
Marketing & Sales
Service
Customer Pharmacy
Inbound Logistics
Operations
Outbound Logistics
Marketing & Sales
Service
The linking of these separate value chains creates a larger system known as a supply chain.
Information technology can facilitate synergistic linkages that improve the performance of each company’s value chain.
1-63
AIS and Corporate Strategy
Organizations have limited resources, thus investments to AIS should have greatest impact on ROI.
Organizations need to understand:
IT developments
Business strategy
Organizational culture
Will effect and be effected by new AIS
64