Chapter 14: In the Field

14-2 National CPS Certification Training - April 2007 (R1010)

Activity 1A: Installation Class Activity

What are the SAFEST locations in THIS vehicle for ALL of these occupants?

Occupants:

Driver

Parent # 2

2 months old, 11lbs

3 years old, 30lbs

7 years old, 64lbs

DRIVER

Lap/shoulder

Lap/shoulder

Lap Only

Air Bag & Lap/shoulder

Air Bag & Lap/shoulder

14-3 National CPS Certification Training - April 2007 (R1010)

What are the SAFEST locations in THIS vehicle for ALL of these occupants?

Occupants:

Driver

Parent # 2

7 months old, 24 lbs.

2 years old, 27 lbs.

4 years old, 41 lbs.

12 years old, 85 lbs.DRIVERAir Bag & L/S

Lap/shoulder

Lap/shoulder

Lap OnlyAir Bag & Lap belt

Air Bag & Lap/shoulder

Activity 1B: Installation Class Activity

14-4 National CPS Certification Training - April 2007 (R1010)

Working With Families

•What are caregivers really asking?

•Remember that learning and communication styles may vary among caregivers!

▪ Define words▪ Use words caregivers will understand▪ Include the child/family whenever you can▪ Understand how the parent must feel

14-5 National CPS Certification Training - April 2007 (R1010)

Communication Skills

•Remember, your job is to educate, not install•Speak slowly, clearly, and take your time•Be positive and encouraging•Practice installation with the caregiver•Have caregivers explain what they are doing and why as they install the seat

•Remember that the caregiver should be a full partner from beginning to end

14-6 National CPS Certification Training - April 2007 (R1010)

Communication Skills

Be comfortable saying:•“I don’t know the answer, but I’ll find out…”•“I can’t tell you a safe way to do that…”

14-7 National CPS Certification Training - April 2007 (R1010)

Activity 2: Putting It All Together – Learn. Practice. Explain.

•How does Abbey respond in a positive manner to the caregiver?

•What examples of best practices does she provide?

•How would you describe her style of communication and body language?

Play Video

Courtesy Lawrence Memorial Hospital

14-8 National CPS Certification Training - April 2007 (R1010)

Planning a Checkup Event

•What is a “safe zone”?•Planning is essential•Remember: the safety

of ALL participants is a top priority.

•Take your time•Document, document,

document!Courtesy of Safe Kids Worldwide

14-9 National CPS Certification Training - April 2007 (R1010)

Activity 3: Design a Safe Checkup Event•After the instructor provides information about the course checkup event location and parking area, use the grid to design a safe traffic flow and checkup area.

•A blank copy is provided in the appendix for designing planning future events.

14-10 National CPS Certification Training - April 2007 (R1010)

Working Together:Tech and Caregiver

•Check up events•In-store education at point of CR purchase

•Answering questions (phone/email)

•Promoting proper CR use every day, every ride.