Chapter 2 Components of Comm

7/29/2019 Chapter 2 Components of Comm.

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Chapter # 2

Components of Communication


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Components of Communication

Context

Sender-encoder Message

Medium

Receiver-decoder

Feedback


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Components of CommunicationContext

Context is a broad field that

includes country, culture,

organization, and external andinternal stimuli. This aspect of

context is the playing field on which

you must plan, design, andcommunicate your message

accordingly.


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Components of CommunicationSender-encoder

The sender of a message is an

encoder, the writer or speaker,

depending on whether the messageis written or oral.

As a sender-encoder, you usesymbols that express your

message and create the desired

response.


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Components of CommunicationMessage

You must first decide what

the main point of yourmessage is and what

other information is to beincluded.


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Components of CommunicationMedium

Medium is the message channel

that is chosen, depending on

the contextual factor and the

nature of message itself.

Your medium can be the printed

word, electronic mail, or sound.


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Components of CommunicationReceiver-decoder

The message receiver is your reader

or listener, also known as decoder.

Your message may have more thanone decoder.

The receiver-decoder is influenced

by context and by his or her mental

filter.


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Components of CommunicationFeedback

The receiver reacts with either the

desired response based on a clear

understanding of the symbols or withan undesired response because of

miscommunication.

Feedback can be an oral or a written

message, an action, or simply silence.


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CONTEXT

Stimuli

Sender-Encoder Receiver-Encoder

Message

Medium

Verbal, nonverbal

(experiences,

attitudes, skills)

Perception

Idea encoding

Sending mechanisms

(experiences,

attitudes, skills)

Perception

Decoding

Idea Interpretation

Feedback

Verbal, nonverbal

A Communication Model


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VERBAL COMMUNICATION

Verbal communication involves usingspeech to exchange information with

others," according to Jeff Butterfield,

author of "Verbal Communication." Bytalking with another person or persons,

you are verbally communicating.


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Nonverbal Communication

Nonverbal communication is usually

understood as the process of

communication through sending andreceiving wordless messages. That is,

through:

Appearance

Body Language

Silence, Time and Space


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Nonverbal Communication

Effects on Written Messages

The format, neatness, and language of

a written message sends a non verbalmessage to the reader.

Effects on Oral Messages

Personal Appearance Appearance of Surroundings


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How Body Language Communicates

Facial Expressions

Gestures, Posture, and Movement

Smell and Touch

Voice and Sounds


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Communication through time

A person in Latin America and theMiddle East treats time more casually

than do Americans who prefer

promptness. Germans are time-precise rarely you wait for an

appointment. In Latin America and in

Buddhist culture, you may wait for anhour, the host shows no disrespect -

arriving late is socially acceptable.


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How space communicates

How close strangers may stand toyou? Americans feel uncomfortable

when strangers come closer than 18

they need buffer space. Those whostand closer are intrusive, rude, pushy

and over-bearing.

Food, dress, manners, decision-making situations communicate

differently.

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Chapter 2 Components of Comm