Chapter 2Life Skills

Page 20-37

Objectives List the principles that contribute to

personal and professional success. Describe good study habits. Create a mission statement. Explain how to set long-term and short-

term goals.

(continues)

Objectives Discuss the most effective ways to

manage time. Define ethics. List the characteristics of a healthy,

positive attitude.

Why Study Life Skills?

Practice leads to rewards.Positive interactions.Blending personal and professional life.Healthy self-esteem.

Life Skills Being caring and helpful. Being adaptable. Staying the course with your goals. Seeing projects to completion. Developing meaningful relationships. Building a professional network.

(continues)

Life Skills cont. Practicing financial responsibility. Using common sense and reasoning. Remaining calm in stressful situations. Taking responsibility seriously. Mastering organization skills.

(continues)

Life Skills cont. Maintaining a sense of humor. Acquiring patience. Striving to do your best. Remaining true to self.

Who is more Successful? Why? Jenna owns Signature Salon and Day Spa.

She has 7 employees that work for her and the business grosses $160,000 a year. She has an average of 800 return clients a month.

Emily has been working as an esthetician for 2 years at Signature Salon and Day Spa. She makes $30,000 a year and has 10 to 15 return clients a week.

Guidelines for Success

Build self-esteem. This is based on inner strength & begins with

trusting your ability to reach your goal Visualize success.

They more you visualize yourself as a success the better chance it will turn into a reality

Build on your strengths. Practice what give you a positive attitude

(continues)

Guidelines for Success Learn from mistakes.

Now is the time to ask questions and learn, not in the work place

Define success for yourself. Practice presentation skills

Create good communication skills with everyone Develop good networking skills. Keep personal life separate from work.

This lowers morale and can cause the whole team to suffer

Be energized. A healthy lifestyle is an asset in reaching your goals

Guidelines for Success Respect others, it will build your self esteem

Use good manners Avoid interrupting others Do not discuss your personal life

Stay productive. Procrastination: putting off work Perfectionism: a compulsion to be perfect Lacking a game plan: a conscious act of planning

Rules for Success• Attend all classes.• Arrive for class early.• Have all materials ready.• Listen attentively.• Highlight important points.• Take notes.• Be attentive during summary.• Ask for clarification.

Motivation (propels you to do something)

Defined: An incentive, inducement, or motive to act.

Internal motivation is most effective.

Tapping into the Creative Mind Eliminate self-criticism. Look inward for motivation. Change your vocabulary. Don’t go it alone.

The Self-Care Test

Study Skills

Where Well-supplied, comfy, quiet spot; remain alert.

When Estimate time needed and study when feeling

motivated and energetic. How

One chapter section at a time; make notes of key words and phrases; test yourself; audio recordings.

Managing Your Career Design a mission statement that

establishes the values you live by and sets up future goals.

Goal Setting Short-term goals: 1 year or less Long-term goals: Increments of 5 years

or more

Effective Goal Setting Are specific skills needed? Is the needed information readily

available? Do I need a coach or mentor? What is the best approach for

accomplishment? Am I open to new ideas for my plan?

Time Management Tips Prioritize. Do not take on too much. Learn problem-solving techniques. Take a time out. Plan downtime.

(continues)

Time Management TipsReward yourself.Plan exercise.Develop a mission statement.Make time management a habit.

Time Management in Esthetics Organize daily. Review client records. Note special considerations. Plan for special needs clients. Review client home regimen. Allow time for sales calls. Always schedule lunch time.

Real-Life Time Management Show up on time daily. Stay on time with treatments. Manage stress by integrating deep

breathing into the day as often as possible.

Expected Behaviors• Provide skilled services.• Be honest, courteous, sincere.• Avoid exploitation.• Protect client confidentiality.• Give clients accurate information.

Maintain Credibility and Build Trust Obtain required

credentials. Join professional

organizations. Match behaviors

with values.

Respect colleagues and supervisors.

Know your boundaries

Maintain Credibility and Build Trust Keep client relationships professionally

friendly. Be honest and truthful. Conduct research. Seek advice from colleagues. Stay informed.

Personality Development and Attitude Diplomacy Tone of voice Emotional stability Receptivity Sensitivity

(continues)

Personality Development and Attitude Values and goals

Communications skills

Discretion and confidentiality

Maintain boundaries

Work Ethic Ethics are the

principles of good character, proper conduct, and moral judgment expressed through personality, human relations skills, and professional image.

Teamwork Maintain a stress-

free and productive environment

Every staff member must be focused on working cooperatively.

Pull your own weight

Share responsibility.

List several principles used to create personal and professional success.

How do you describe good study habits? How do you create a mission statement?

(Give an example.)

(continues)

How do you go about setting long- and short-term goals?

What are some of the most effective ways to manage time?

What is the definition of ethics? What are the characteristics of a healthy, positive

attitude?