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Systems, Development and Structures
Chapter 4
Pio G. Castillo/BA100: Dana Tesone
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Systems Thinking
SystemIt is a network of relationships.
Sub-system
System
Macrosystem
Work Unit
Organization
External Environment
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Systems Thinking
TheoryIt is an underlying principle or explanation ofsomething
scientific or philosophical.
PracticeIt consists of how to do things based on whythings
happen (theory).
ToolIt is something used to perform a practice.
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Systems Thinking
Systems Thinking is a practice related totheories from science
and philosophy thatdescribe patterns of collaborative energy
called
relationships. It is a practice that comes fromtheories that
require us to view the enterpriseand its people as subsystems
within systems.
Interdependency is a state of mutualdependence and independence
existing at thesame time.
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Systems Thinking
Closed Systems are systems that are notinfluenced by the outside
environment,examples of which are mechanistic systems
which have definitive life spans andcontinuously atrophy into
nonexistence. Theydo not have the capacity to adapt toenvironmental
changes.
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Systems Thinking
Open Systems are those that constantlyinteract with the external
environment forsurvival and evolution in order to keep up with
the changes in the world around them. They,like organic systems,
have the capacity forinfinite life because of their ability to
evolve.
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Systems Thinking
Linear Systems
Resources Systems Products
Inputs Transformational
Process
Outputs
Everyone in the organization is servingsomeone, either
internally or externally.
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Systems Thinking
Nonlinear Systems
Resources Systems Products
Inputs TransformationalProcess
Outputs
External Environment
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Systems Thinking
Functional Systems
Human Resource
Finance
Materials Procurement
Inputs TransformationalProcess
Outputs
Organizational functions represent areas ofbusiness
specialization.
Technology
Operations Marketing
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Systems Thinking
Invisible Nonlinear Organization Systems
Resources Systems Products
Inputs TransformationalProcess
Outputs
External Environment
Learning System
Meaning System
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Systems Thinking
Learning Process Model
Reflection
Knowledge Experience
Self-Awareness
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Systems Thinking
Learning OrganizationsOrganizations where people rapidly
assimilateinformation, alter behaviors, share knowledge
and modify cognitive processes to remain insynchronization with
the dynamic and globalexternal environment.
Butterfly Effect
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Stages of Development
1. Assimilation2. Advancement3. Influence
4. Integration5. Retirement
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Structures
1. Travel Agency2. Airline Company3. Hotel
4. Restaurant
Group Assignment Due Date:August 1, 2011 (MWF Classes)August 2,
2011 (TTh Classes)
