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Chapter 6:
Managing Inventory Flows in the Supply Chain
04/11/23 BA 331 Inventory 2
Learning Objectives - After reading this chapter, you should be able to do the following:
• Understand the importance of coordinated flows of inventory through supply chains.
• Understand the impact of effective inventory management upon the return on assets (ROA) for a company.
• Appreciate the role and importance of inventory in the economy and why inventory levels have declined relative to Gross Domestic Product (GDP).
04/11/23 BA 331 Inventory 3
Learning Objectives
• Understand the major reasons for carrying inventory.
• Explain the role of inventory to major functional areas in the company.
• Discuss the major types of inventory-related costs and their relationships to inventory decisions.
04/11/23 BA 331 Inventory 4
Learning Objectives
• Understand how inventory items (stock-keeping units) can be designed to maximize the efficiency of managing inventory.
• Appreciate the importance and value of inventory visibility to increasing supply chain effectiveness.
• Understand how companies can evaluate the effectiveness of their inventory management techniques.
04/11/23 BA 331 Inventory 5
Logistics Profile: Micros and More
• “Inventory, inventory, inventory….I am sick and tired of hearing complaints about our inventory levels and the costs associated with carrying inventory,” muttered the COO.
• What is the role of inventory?• What are the important trade-offs in the
management of inventory?• What are the relevant inventory costs?• Can the supply chain help control inventory?
04/11/23 BA 331 Inventory 6
Management of Inventory Flows in the Supply Chain: Introduction
• Inventory as an asset has taken on increased significance as companies struggle to reduce investment in fixed assets that accommodate inventory (plants, warehouses, etc.).
• Changes in inventory affect return on assets (ROA), an important internal and external metric.
• Ultimate challenge is to balance supply and demand for inventory.
04/11/23 BA 331 Inventory 7
Inventory in the Economy
• Inventory in the Economy has decreased.– As a percentage of the GDP, from 1985 to 2000,
inventory levels have decreased from 5.4% to about 3.8%
– Examine Table 6-1.
04/11/23 BA 331 Inventory 8
Table 6-1: Macro Inventory Cost in Relation to U.S. Gross Domestic Product
04/11/23 BA 331 Inventory 9
On the Line: Inventory Turns
• Think of inventory turns as a measure of how well a company’s products are doing in the market and how well its inventory is managed.
• There is a continuing move away from traditional build-to-forecast manufacturing models to more flexible build-to-demand systems.
• Increasing emphasis on fully integrated supply chain means inventories barely spend any time sitting idle.
• “Ideally, zero inventory will maximize cash flow.”
• Inventory turnover potential is 30 to 40 times/year.
04/11/23 BA 331 Inventory 10
Inventory in the Firm: Rationale for Inventory
• Product Line Proliferation– Depth & breath of product lines trending up.– Results in larger inventories.
• Examine Table 6-2 Total Logistics Costs-1999.
• Inventory carrying costs of $332 billion approach 35 percent of total logistics costs for companies.
04/11/23 BA 331 Inventory 11
Table 6-2Total Logistics Costs --- 1999
04/11/23 BA 331 Inventory 12
Inventory in the Firm: Batching Economies/Cycle Stocks
• Price discounts– Result in trade-offs between large purchases qualifying
for quantity discounts and costs of storing inventory.– Because physical supply inventory is often raw
materials, storage costs are often less than savings from buying in bulk, so supplies are stockpiled.
04/11/23 BA 331 Inventory 13
Inventory in the Firm: Batching Economies/Cycle Stocks
• Transportation rate discounts– Large quantities often result in carload freight rates.– Largest shipments may qualify for even lower multiple
truckload, carload or trainload rates.– Lower freight rates are often reflected in lower
consumer prices.
04/11/23 BA 331 Inventory 14
Inventory in the Firm: Batching Economies/Cycle Stocks
• Production economics favor long production runs.– Results in cycle stock that must be stored.– Cycle stocks can be beneficial as long as the
appropriate analysis is done to cost justify the inventory.
04/11/23 BA 331 Inventory 15
Sawtooth Models
200
600
400
20 40 60Time
Uni
ts
1/2Q
04/11/23 BA 331 Inventory 16
Mathematical Formulation• Total Annual Cost = Annual Inventory Carrying
Cost + Annual Ordering Cost• Letting TAC = Annual Total Cost ($)
R = Annual demand (units)
A = Cost of placing a single order ($)
V = Value of one unit of inventory ($)
W = Inventory carrying cost as a % of product value
Q = EOQ
• Then: TAC = 1/2 QVW + A (R/Q)• and: the EOQ that minimizes the TAC is:
QRA
VW
2
04/11/23 BA 331 Inventory 17
Example of EOQ
R = Annual demand = 600 units
A = Order cost = $4/order
V = Product value = $240/unit
W = inventory carrying cost = 20% = 0.20
QRA
VW
2 2 600 4
240 0 20
( )
( )( . )
4 800
48
,
100 =
04/11/23 BA 331 Inventory 18
Example of TAC:
R = Annual demand = 600 units
A = Order cost = $4/order
V = Product value = $240/unit
W = inventory carrying cost = 20% = 0.20
Then:
TAC = 1/2 QVW + A (R/Q)
1/2 (10) (240) (0.20) + (4) (600/10)
240 + 240
$480
04/11/23 BA 331 Inventory 19
Reorder Point (when to order)The Goal is to have a shipment of EOQ units to arrive as the Balance-
On-Hand > 0
Reorder Point (ROP)= minimum amount of inventory to last during the replenishment or lead
time
= [Lead time length (in days)] X [Demand per day (in units per day)]
Continuing Example: (Assume 300 days per year)Lead time length = 12 days
Then Demand per day = 600 / 300
= 2 units/day
ROP = ( 12 days) ( 2 units/day)
ROP = 24 units
Additional exercises to do at home: CBL, pp. 230, #7 and 8
04/11/23 BA 331 Inventory 20
EOQ Review
• Perhaps the most well-know, traditional approach to managing inventory
• computes an “optimum’ value for the economic order quantity (EOQ) based on a trade-off of two types of cost:– Inventory carrying cost– Ordering cost or setup cost
• Replenishment orders placed when inventory-on-hand reaches a pre-determined “ROP”
• currently declining in popularity and frequency of use:– Too much emphasis on carrying inventory– Not very useful for systems with multiple distribution centers– Greater emphasis today on approaches which “synchronize”
delivery of shipments with timing of actual need (e.g., JIT)
04/11/23 BA 331 Inventory 21
Related Concepts
• “Two-bin” system
• “Min-max” system– demand may occur in larger increments than with
the traditional EOQ approach
04/11/23 BA 331 Inventory 22
EOQ in Condition of Uncertainty
• Uncertainty = variation in demand and/or lead time
• Requires holding of safety stock inventory
• Policy: Cost of carrying safety stock should be
balanced with expected cost of stockouts
• Average inventory = 1/2 EOQ + Safety Stock
04/11/23 BA 331 Inventory 23
Inventory Model UnderConditions of Uncertainty
• EOQ is still the amount ordered each time• Assumes that over time, uncertainty periods balance out
Time
Inventory Level(Units)
ROP
SafetyStock
Qm
04/11/23 BA 331 Inventory 24
Explanation of Graph
• Demand rate changes slope– Varying demand during cycle can make line non linear
• Lead time changes – Reorder point to receipt
04/11/23 BA 331 Inventory 25
Fixed Order Interval
• Involves ordering of inventory at fixed or regular intervals
• Amount order depends on how much is on-hand at the time of ordering (NOT EOQ)
• Implications:– Does not require close surveillance of inventory
levels– Inventory monitoring less expensive– Over time, it results in higher safety stock levels
04/11/23 BA 331 Inventory 26
Fixed Interval Modal
$1,000
$4,000
$3,000
$2,000
1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2Time (weeks)
Uni
ts
04/11/23 BA 331 Inventory 27
Inventory in the Firm: Uncertainty/Safety Stocks
• Reasons for uncertainty are commonplace.– Net results are the same: companies accumulate
safety stock to buffer themselves against uncertainty.– Safety stock more challenging and complex to manage
for many firms.
04/11/23 BA 331 Inventory 28
Inventory in the Firm: Uncertainty/Safety Stocks
• Impact of information on uncertainty– Trade-off analysis appropriate to assess risk and
measure inventory cost.– Information technology can be used in the supply chain
to reduce inventory.– Collaborative planning and forecasting requirements
(CPFR) is an example.– Bar coding, EDI, the Internet have enabled companies
to reduce uncertainty.
04/11/23 BA 331 Inventory 29
Inventory in the Firm: Time/In-Transit and Work-In-Process Stocks
• Time-related trade-offs from using slower to faster transport modes– Faster modes cost more but may save a larger amount
in inventory carrying costs.
• Work-In-Process inventory should be examined for possible trade-offs especially in the production of high value goods.– Scheduling and actual production times can be closely
examined to reduce inventory.
04/11/23 BA 331 Inventory 30
Quick Response (QR)
• How did it evolve?• QR is a method of maximizing the efficiency of the
supply chain by reducing inventory investment where partners commit to meet specific service performance criteria.
– shorter, compressed time horizons– Real-time information by SKU– Seamless logistics network– Partnership relationships throughout the supply chain– Commitment to Quality
• What were results?
04/11/23 BA 331 Inventory 31
Basic Elementsof QR
Timehorizons
Information
Supplier/Manufacturerrelationships
Philosophical/Cultural change
Manufacturingoperations
Logistics
04/11/23 BA 331 Inventory 32
QR Profit Sources
Faster Order PlacementShorter Lead Times
Rapid Reaction to DemandMore Reliable Lead Times
Fast Response toSales Trends
Higher SalesLower Markdowns
Greater Profitability
Reduced TotalChannel Costs
Reduced Cycle Stock
Reduced Safety Stock
Lower MarkdownsHigher Sales
04/11/23 BA 331 Inventory 33
Time Savings from QR
0
10
20
30
40
50
60
70
80
Present Q.R. Q.R.+
Retail
Apparel
Textile
Fiber
66
46
21
04/11/23 BA 331 Inventory 34
Efficient Consumer Response (ECR)
Supplier Distributor Retail StoreConsumer Household
Timely, accurate, paperless information flow
Smooth, continual product flow matched to consumption
Source: Kurt Salmon Associates, Inc. Efficient Consumer Response: Enhancing Consumer Value in the Grocery Industry
04/11/23 BA 331 Inventory 35
ECR• Components
– Category management (Managing product groups as strategic business units)
– Integrated electronic data interchange (EDI)– Activity-Based Costing (ABC)– Continuous replenishment programs– Flow-through cross-dock replenishment
• Benefits– Better - products, assortments, in-stock performance, and
prices– Leaner, faster, more responsive, less costly supply chain– Improved asset utilization
04/11/23 BA 331 Inventory 36
ECR Impact on Dry Grocery Chain
61 days
SupplerWarehouse
27 days
RetailStore
22 days
DistributorWarehouse
12 days
ECR Dry Good Chain
Current Dry Good Chain
SupplerWarehouse
38 days
RetailStore
26 days
DistributorWarehouse
40 days104 days
Packing Line
Consumer
Purchase
04/11/23 BA 331 Inventory 37
ECR’s Effect on Cost
Current ECR
Operating Profit
Store Ops
AdministrationLogistics
Selling/Buying
Marketing
Cost of Goods
12.1
18.3
5.0
8.14.1
9.7
42.7
9.8
16.4
4.8
6.23.08.2
40.8
100
89.2
Source: FoodMarketing Inst.,
ECR, 1993.
04/11/23 BA 331 Inventory 38
Inventory in the Firm: Seasonal Stocks
• Seasonality can occur on the inbound and/or outbound side of the firm’s logistics systems.
• Perishable supply in agricultural products or seasonal-related transportation problems.
• Seasonal demand compressing selling seasons in some industries results in smaller plants producing for stock.
04/11/23 BA 331 Inventory 39
Inventory in the Firm: Anticipatory Stocks
• In some cases, companies anticipate that some forecasted event will negatively impact the production cycle.
• For example, labor strikes, shortage of supplies due to weather or political event, or significant price increases may prompt the firm to build inventory levels higher than normal.
• Risk assessment is important in these cases.
04/11/23 BA 331 Inventory 40
Inventory in the Firm: The Importance of Inventory in Other Functional Areas
• Marketing uses inventory to provide strong customer service.
• Manufacturing uses inventory to schedule longer production runs.
• Finance wants inventory turnover ratios to be kept high so that risk of inventory loss is reduced and rate of return on assets kept competitively high.
04/11/23 BA 331 Inventory 41
Inventory Costs: Why are they so important?
• First, inventory costs are a significant portion of total logistics costs for many firms.
• Second, inventory levels affect customer service levels.
• Third, inventory cost trade-off decisions affect inventory carrying costs.
04/11/23 BA 331 Inventory 42
Inventory Costs: Inventory Carrying Cost
• Capital Cost– Opportunity cost associated with investing in inventory,
or any asset.– What is the implicit value of having capital tied up in
inventory, instead of some other worthwhile project?– Minimum ROR expected from any asset.– Debate on inventory valuation at fully allocated or
variable costs only.
04/11/23 BA 331 Inventory 43
Inventory Costs: Inventory Carrying Cost
• Storage Space Cost– Handling costs, rents, utilities.– Logistics develops a cost formula for storage space
costs based on cost behaviors.• Public space mostly variable.
• Private space a mix of fixed and variable.
04/11/23 BA 331 Inventory 44
Inventory Costs: Inventory Carrying Cost
• Inventory Service Cost– Insurance and taxes on stored goods.– Varies according to the value of the goods.
• Inventory Risk Cost– Largely beyond the control of the firm.– Due to obsolescence, damage, theft, employee
pilferage.
04/11/23 BA 331 Inventory 45
Table 6-3 Example of Carrying Cost Components for Computer Hard Disks
Cost Percentage of Product Value
Capital 12 %
Storage space 2
Inventory service 3
Inventory 8
Total 25 %
04/11/23 BA 331 Inventory 46
Inventory Costs: Calculating the Cost of Carrying Inventory
• Step 1 - Identify the value of the item stored in inventory (e.g. $100).
• Step 2 - Measure each individual carrying cost component as a percentage of product value (e.g. 25%).
• Step 3 - Multiply overall carrying cost (as a percentage) times the dollar value of the product (e.g. $100 times 25% = $25 inventory carrying cost per year.
04/11/23 BA 331 Inventory 47
Inventory Costs: Nature of Carrying Cost
• Items with basically similar carrying costs should use the same estimate of carrying cost per dollar.
• There are exceptions for items that are subject to special consideration for purposes of quick obsolescence or high degree of theft, etc.
04/11/23 BA 331 Inventory 48
Table 6-4Inventory and Carrying Cost Information for Computer Hard Disks
04/11/23 BA 331 Inventory 49
Inventory Costs: Order/Setup Costs
• Order costs– MIS costs for inventory stock level tracking.– Preparing and processing purchase orders and
receiving reports.– Inspecting and preparing inventory for sale.
• Setup Costs– Incurred when production changes over from one
product to another.
04/11/23 BA 331 Inventory 50
Table 6-5 Order Frequency and Order Cost for Computer Hard Disks
04/11/23 BA 331 Inventory 51
Inventory Costs: Carrying Cost versus Order Cost
• Examine Table 6-6.
• Order costs and carrying costs respond in opposite ways to increases in volume.
• This reinforces the logisticians need to be able to separate costs by how they behave in relation to changes in volume.
• Assistance from managerial accountants is available for cost-volume-profit analysis.
04/11/23 BA 331 Inventory 52
Table 6-6 Summary of Inventory and Cost Information
04/11/23 BA 331 Inventory 53
Figure 6-1 Inventory Costs
04/11/23 BA 331 Inventory 54
Inventory Costs: Expected Stockout Cost
• Cost of not having product available when a customer wants it.
• Includes backorder costs (special order).
• Losing one item profit by substituting a competing firm’s product.
• Losing a customer permanently if customer finds they prefer the substituted product and/or company.
04/11/23 BA 331 Inventory 55
Inventory Costs: Expected Stockout Cost
• Possible to handle this by adding safety stock.
• In a manufacturing firm, a stockout may result in lost hours of production until the item is restocked.
04/11/23 BA 331 Inventory 56
Inventory Costs: Inventory in Transit Carrying Cost
• Any product inbound to the firm using F.O.B. origin should be counted.
• Any product outbound from the firm using F.O.B. destination should be counted.
• In transit carrying cost is generally less than for regular inventory because some cost components are not present.– No storage costs, no taxes, and reduced risk of
obsolescence.
04/11/23 BA 331 Inventory 57
Classifying Inventory:ABC Analysis
• Ranking system– Developed in 1951 by H. Ford Dicky of General
Electric3.– Suggested that GE classify items according to
relative sales volume, cash flows, lead time, or stockout cost.
– Most important inventory put in Group A.– Lesser impact goods put in Groups B and C
respectively.
04/11/23 BA 331 Inventory 58
Classifying Inventory:ABC Analysis
• Pareto’s Rule (80-20 Rule)– Based on a nineteenth century mathematician’s
observation that many situations were dominated by a very few elements.
– Conversely, most elements had very little influence in most situations.
– Separates the “trivial many” from the “vital few”.
04/11/23 BA 331 Inventory 59
Classifying Inventory:ABC Analysis
• 80-20 Rule– 80% of sales will come from 20% of the
inventory SKUs.– 20% of sales will come from 80% of the
inventory SKUs.
• The 80-20 Rule has been found to explain many phenomena that interest managers.– For example, 80% of sales come from 20% of
customers; and vice versa.
04/11/23 BA 331 Inventory 60
Figure 6-2 ABC Inventory Analysis
04/11/23 BA 331 Inventory 61
Table 6-7 ABC Analysis for Big Orange Products, Inc.
04/11/23 BA 331 Inventory 62
Inventory Visibility
• The ability of the firm to “see” inventory on a real-time basis throughout the supply chain system requires:– Tracking and tracing inventory SKUs for all
inbound and outbound orders.– Providing summary and detailed reports of
shipments, orders, products, transportation equipment, location, and trade lane activity.
– Notification of failures in inventory flow.
04/11/23 BA 331 Inventory 63
Inventory Visibility: General Benefits
• Improved customer service
• Decreased cost-of-sales
• Improved vendor relations and cost
• Increased Return on Assets
• Improved cash flow
• Improved response time and service recovery
• Improved performance metrics
04/11/23 BA 331 Inventory 64
Evaluating the Effectiveness of a Company’s Approach to Inventory Management
• Are customers satisfied with the current level of customer service?– If standards have been set in consultation with
the customer, this question can be answered objectively.
04/11/23 BA 331 Inventory 65
Evaluating the Effectiveness of a Company’s Approach to Inventory Management
• How frequently does backordering and/or expediting occur?– If records of these events are kept, the answer
to this question can point out the need for a modification or adoption of new inventory strategies.
04/11/23 BA 331 Inventory 66
Evaluating the Effectiveness of a Company’s Approach to Inventory Management
• Is the company calculating an Inventory Turnover ratio for each product SKU?– This ratio can provide good information on
whether the inventory is being effectively and efficiently managed.
– Examine Table 6-8, Figure 6-3 and Figure 6-4.
04/11/23 BA 331 Inventory 67
Evaluating the Effectiveness of a Company’s Approach to Inventory Management
• How does inventory level behave as sales rise or fall?– From sales records, the firm can determine if
inventory levels rise as much as sales, less than sales, or stay about the same regardless of sales levels.
04/11/23 BA 331 Inventory 68
Table 6-8 The Relationship among Inventory Turnover, Average Inventory, and Inventory Carrying Costs
04/11/23 BA 331 Inventory 69
Figure 6-3 Saving Inventory Dollars by Inventory Turns
04/11/23 BA 331 Inventory 70
Figure 6-4 Past and Projected Inventory Turnover of Finished Goods