Chapter 7Chapter 7

Human Resources and Human Resources and ManagementManagement

Creating a Positive Attitude in the WorkplaceCreating a Positive Attitude in the Workplace

1.1. CompensationCompensation• Hourly Wages – Minimum Wage, OvertimeHourly Wages – Minimum Wage, Overtime• SalarySalary• Salary + CommissionSalary + Commission• Straight Commission (based only on employee sales)Straight Commission (based only on employee sales)• Incentive Bonus (reward for good performance)Incentive Bonus (reward for good performance)• Performance-Based Pay (piecework – rewards skill and Performance-Based Pay (piecework – rewards skill and

speed, sweatshop)speed, sweatshop)• Fee for Service (contract signed for work and a total fee is Fee for Service (contract signed for work and a total fee is

paid – construction, catering)paid – construction, catering)• Royalty or Licensing FeeRoyalty or Licensing Fee

• Royalty: someone sells your idea and you get a % of salesRoyalty: someone sells your idea and you get a % of sales• Licensing Fee: a company pays you to take and use your ideaLicensing Fee: a company pays you to take and use your idea

• Stock Options (employee is offered to buy stocks at a price Stock Options (employee is offered to buy stocks at a price lower than market)lower than market)

• Think-Pair-Share: What compensation is involved in your job Think-Pair-Share: What compensation is involved in your job or your parents’ jobs?or your parents’ jobs?

2.2. Health and SafetyHealth and Safety• HealthHealth

• Sick PaySick Pay• Wellness Programs (fitness, anti-smoking, Wellness Programs (fitness, anti-smoking,

addiction treatment, job stress, counseling, addiction treatment, job stress, counseling, professional development)professional development)

• SafetySafety• Employees are aware of hazardsEmployees are aware of hazards• Refuse dangerous workRefuse dangerous work• Work places are legally bound to make it safe at Work places are legally bound to make it safe at

workwork

The Role of Human ResourcesThe Role of Human Resources

1.1. Determine when hiring will need to be Determine when hiring will need to be donedone

• Affected by employee turnover (employees Affected by employee turnover (employees voluntarily leave/retire), technology, changes voluntarily leave/retire), technology, changes with the company, and the economywith the company, and the economy

2.2. Look for employees who are suitableLook for employees who are suitable• Post jobs through online sites/firms, Post jobs through online sites/firms,

advertise, recruit at schools, look at recent advertise, recruit at schools, look at recent applicantsapplicants

3.3. Accept applications and conduct Accept applications and conduct interviewsinterviews

4.4. Hire suitable employeesHire suitable employees5.5. Job trainingJob training

• May have a probationary periodMay have a probationary period

6.6. Work to keep good employees Work to keep good employees • Incentives and perksIncentives and perks

7.7. Manage departures, dismissals and Manage departures, dismissals and retirementretirement

• Departures: leave voluntarily (quit)Departures: leave voluntarily (quit)• Dismissals: when employees are not doing Dismissals: when employees are not doing

their job well enough, cutbacks create their job well enough, cutbacks create layoffs (severance packages and counseling layoffs (severance packages and counseling provided)provided)

• Retirement: employee has worked until they Retirement: employee has worked until they are a certain age (pension)are a certain age (pension)

Rights of the EmployeeRights of the Employee Think-Pair-Rally Robin: What are some rights Think-Pair-Rally Robin: What are some rights

you feel employees should have?you feel employees should have? Minimum age to workMinimum age to work Number of hours you work a weekNumber of hours you work a week Minimum wage ($9.50, $8.90 student)Minimum wage ($9.50, $8.90 student) Paid holidays (when you don’t work on the Paid holidays (when you don’t work on the

holiday)holiday) Overtime, holiday and vacation pay (when you Overtime, holiday and vacation pay (when you

work on a holiday)work on a holiday) Parental LeaveParental Leave Termination of EmploymentTermination of Employment Recovery of Unpaid WagesRecovery of Unpaid Wages Discrimination and HarassmentDiscrimination and Harassment

Rights of the EmployerRights of the Employer Think-Pair-Rally Robin: What are some rights Think-Pair-Rally Robin: What are some rights

you feel employers should have?you feel employers should have? Decide what employment needs areDecide what employment needs are To hire people who are qualified and To hire people who are qualified and

experiencedexperienced To have standards for evaluating job To have standards for evaluating job

performanceperformance That employees follow the expectations of the That employees follow the expectations of the

jobjob To be able to deal with employees who have To be able to deal with employees who have

poor job performancepoor job performance To set employment terms and conditionsTo set employment terms and conditions To set salary and wage scalesTo set salary and wage scales

How Management FunctionsHow Management Functions1.1. Planning: set goals for the business and then Planning: set goals for the business and then

develop a plan to meet themdevelop a plan to meet them2.2. Organizing: larger companies are separated Organizing: larger companies are separated

into divisions/departments and each section into divisions/departments and each section has a manager to help be organized and has a manager to help be organized and complete all taskscomplete all tasks

3.3. Directing: focus employees on achieving Directing: focus employees on achieving objectives by motivating, communicating and objectives by motivating, communicating and encouraging participationencouraging participation

4.4. Controlling: increase, maintain or decrease Controlling: increase, maintain or decrease resources (employees, money, supplies, etc.)resources (employees, money, supplies, etc.)

5.5. Staffing: larger businesses have Human Staffing: larger businesses have Human Resources to do this (see earlier slide)Resources to do this (see earlier slide)

Managing ResourcesManaging Resources

1.1. PurchasingPurchasing

2.2. ProductionProduction

3.3. Marketing and DistributionMarketing and Distribution

4.4. Research and DevelopmentResearch and Development

5.5. FinanceFinance