Chapter Five - Second Edition

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  • 7/31/2019 Chapter Five - Second Edition

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    ChapterFive

    AnalyzinganOrganizationsS

    trategicResourceBase

    Cornelis A.

    de Kluyver

    and

    John A.

    Pearce II

    Second Edition

    2006

    StrategyA View From

    The Top

    Prentice Hall

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    Evaluating a companys strategic

    resource base

    Strategic resources:

    Physical Resources

    Financial Resources

    Human Resource

    Organizational Asset

    Key questions:How valuable is the

    resource?

    Is this a uniqueresource?

    Is the strategicresource easy toimitate?

    Is the companypositioned to exploitthis resource

    StrategyA View From

    The Top

    Prentice Hall

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    Measures of Financial

    Performance

    Return on Investment (ROI)

    Economic Value Added (EVA)

    EVA = Profit [(cost of Capital)/(TotalCapital)]

    Market Value Added (MVA)

    MVA = Market Value Capital

    Invested

    StrategyA View From

    The Top

    Prentice Hall

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    Cost benchmarking can help

    assess competitiveness

    Competitors

    Cost

    Our Data

    Vs.Key Drivers

    Their Data

    Vs.Key Drivers

    Identify

    Key Drivers

    Of Cost

    Our Cost Compare

    Cost Model

    Strategy

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    Analyzing Financial Resources:

    The Dupont Formula for RoA

    Cost of Goods

    Sold

    Plus

    Operating

    Expenses

    Invento

    ries

    Plus

    Accounts

    Receivable

    Plus

    Cash

    Plus

    Prepaid

    Expenses

    CurrentAssets

    Plus

    Fixed Assets

    Sales

    Minus

    Costs

    Earnings Before

    Interests & Taxes

    Divided by

    Sales

    Earning

    s as

    Percentage of

    Sales

    Multiplied by

    AssetTurnover

    Sales

    Divided by

    Total Assets

    Return

    on

    Assets

    Strategy

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    People make the difference People drive forklifts

    People serve customers People process claims

    People solve problems

    People decide to ship quality products

    People send legal briefs

    People warn other people People bid jobs

    People do the jobs right the first time

    People greet people

    People pick up blood samples

    People lift boxes

    People take workers compensation vacations

    People quit to join the competition

    People call in sick

    People chew gum

    StrategyA View From

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    Prentice Hall

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    People make the difference

    Stakeholder analysis identifies keystakeholders

    inside and outside the organization

    Internal stakeholders

    Executives, employees and their

    families

    External stakeholders

    Customers, suppliers, alliancepartners, directors, government and

    regulatory agencies, and the local

    community

    StrategyA View From

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    Prentice Hall

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    World-class organizations focus

    on people

    A clear, shared visionthat represents what theorganization wants to become and embodies valuesthat drive peoples behavior.

    An external focus with primary emphasis oncustomers, but also on best-in-class organizations,shareholders, regulatory bodies, the community,

    families, etc.. Leadershipcommitted to shaping values, providing

    resources, removing obstacles, building teams,empowering people and generating commitmentrather than being managers who command, control,

    give orders, direct and check. Involved employeesactively engaged incontinuously improving ever nook.

    StrategyA View From

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    World-class organizations focus

    on people

    Competence that assures the right people withthe right mix of skills are doing precisely the right

    jobs at all times.

    Flexible organizational structures that fosterspeed, agility, the ability to turn on a dime, movein and out of markets quickly, change product orservice features and add new value.

    Measurement that matters, which meansmeasuring that which is necessary for strategicsuccess.

    Alignment of systems that represent the

    supporting infrastructure and help drive theorganization, including reward and recognitionsystems, financial and accounting systems,performance management processes, distributionsystems, training and development, etc

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    Organizational strategic

    resources

    Knowledge/ Intellectual Capital

    Reputation with customers, partners,

    suppliers and the financial community

    Brands

    Competences, processes and skill sets

    Corporate culture

    StrategyA View From

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    2004

    Rank

    2003

    Rank

    Country of

    Ownership

    Brand Brand Value 2004 ($

    millions)

    % change over

    previous year

    Brand Value 2003 ($

    millions)

    1 1 US Coca-

    Cola

    67 394 -4% 70 453

    2 2 US Micros

    oft

    61 372 -6% 65 174

    3 3 US IBM 53 791 4% 51 767

    4 4 US GE 44 111 4% 42 340

    5 5 US Intel 33 499 8% 31 112

    6 7 US Disney 27 113 -3% 28 036

    7 8 US McDon

    ald's

    25 001 1% 24 699

    8 6 Finland Nokia 24 041 -18% 29 440

    9 11 Japan Toyota 22 673 9% 20 784

    10 9 US Marlb

    oro

    22 128 0% 22 183

    2004 Top 10 Global Brands by

    ValueStrategy

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    Core Competencies

    Are unique capabilitiesthat allow a company tocreate a competitiveadvantage

    3M in coatings

    Canon in optics, imaging

    P&G in marketing

    Honda in small engines

    Are focused on creatingvalue for customers, andtherefore should beadapted as customer

    needs evolve

    Core competenciesshould:

    Provide access to a

    broad array of markets

    Help differentiate core

    products and services

    Be hard to imitate

    Strategy

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    Analysis of internal change and

    resistance forces is key

    Company life cycle analysis helps identifythe need for change

    Resistance forces often have cultural rootsStructural & organizational rigidities

    Closed mindsets

    Entrenched cultures

    Counterproductive change momentum

    StrategyA View From

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    Prentice Hall

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    Strategy

    Skills

    Structure

    Shared

    Values

    Staff

    Systems

    Style

    McKinseys 7-S ModelStrategyA View From

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    Prentice Hall

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    SWOT analysis

    Four Key Questions:

    Will the companies competitive positionbe strengthened or weakened if the presentstrategy is continued?

    How does the company rank relative to itskey competitors ?

    Does the company enjoy a distinctsustainable competitive advantage?

    How well can the company defend its

    current position?

    StrategyA View From

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    Potential Strengths &

    Weaknesses

    Strengths Core competencies

    Financial resources

    Well thought of by key

    buyersMarket leader

    Economies of scale

    Proprietary technology

    Cost advantages

    Better manufacturingskills

    Superior technology

    Weaknesses No clear strategic

    direction

    Obsolete facilities

    Lack of managerialdepth

    Internal operating

    problem

    Weak market image

    Poor financial resource

    Higher costs

    Strategy

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    Potential Opportunities &

    Threats

    OpportunitiesAbility to expand into

    new market/ segments

    Ways to expand product

    linesAbility to to transfer skills

    or technological know-

    how

    Falling trade barriers Emerging new

    technologies

    Threats Entry of low cost

    competitors

    Rising sales of substituteproducts

    Slower market growth

    Adverse shift in foreignmarkets

    Costly regulatory

    requirements Vulnerability to recession

    Changing buyer needs

    Strategy

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    References for Chapter 5

    1. Rice, V. A. 1996. Why EVA works for Varity. Chief Executive, 110: 40-44.

    2. Lehn, K. and A. K. Makhija. 1996. EVA & MVA: As Performance Measures and

    Signals for Strategic Change. Strategy & Leadership, 24 (3): 34-41.3. Tully, S. 1999. The EVA Advantage. Fortune Magazine, 139 (6): 210.

    4. White, J. B. 1997. Value-Based Pay Systems Are Gaining Popularity. The Wall

    Street Journal, April 10, B8.

    5. Dodd, J. L. and J. Johns. 1999. EVA Reconsidered. Business and EconomicReview,

    45 (3): 13-18.

    6. Oliver, R. 2001. The Return on Human Capital. Journal of Business Strategy,

    July/August: 7-10.

    7. Byrne, J., A. Reinhardt, and R. D. Hof. 1999. The Search for the Young and Gifted:

    Why Talent Counts. Business Week, October 4.

    8. Brown, J. S. and P. Duguid. 2000. Balancing Act: How to Capture Knowledge Without

    Killing It. Harvard Business Review, 78: 73-80.

    9. Cross, R. and L. Baird. 2000. Technology Is Not Enough: Improving Performance by

    Building Organizational Memory. Sloan Management Review, 41: 69-78.

    10. The Top Global Brands, Business Week, August 2004

    11. Quinn, J. B. 1999. "Strategic Outsourcing: Leveraging Knowledge Capabilities." Sloan

    Management Review, 40 (4): 9-22.

    12. Prahalad, C. K. and G. Hamel. 1990. The Core Competence of the Corporation,Harvard Business Review, (MayJune): 7993.

    13. Strebel, P. 1994. Choosing the Right Change Path. California Management Review,

    36: 30.

    14. Robert H, Waterman, Jr., Thomas J. Peters,, and Julien R. Phillips, 1980, Structure is

    Not Organization, Business Horizons, June, pp. 14-26