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INTRODUCTIONTO SYSTEMS ANALYSIS
Prepared by: Engr. Joy N. Sadol
College of Engineering andTechnology
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Kendall & Kendall 2005 Pearson Prentice Hall 1-2
The Information Age
Atomic Age, Computer Age, InformationAge
Information and paperwork Reasons for overwhelming information
and paperwork:
1. people - increase in population2. government - increased regulations
and control
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Information Processing
Information Processing requires:Planning
PeopleMachinesMoney
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What is a System?
A systemis a regularly interacting orinterdependent group of elements
forming a unified whole.
A systemis a collection of related parts
treated as a unit where its componentsinteract.
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Examples of Systems
Water System Ecological System The Human Body
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Major Attribute of A System
A System possesses qualities andattributes not found in the individual
elements. The whole is producing results that isgreater than the sum of the parts.
Example: A collection of mechanical andelectrical itemsbearings, gears,wires,nuts, bolts, stamped parts, etc.canbe assembled into an automobile.
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Business Systems
A business system is a collection ofpolicies, procedures, methods, people,
machines, and other elements thatinteract and enable the organization toreach its goals.
Business systems often includemarketing, personnel, production,finance, and distribution elements.
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Tasks of a Business System
An important task of a business systemis the managing and coordinating
function.
Business systems record deposits andwithdrawals, transfer funds, collect and
manage data about customers, or guidethe production or marketing aspects ofan organization.
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Goals of a Business System
A goal for some organizations is to maximizeprofit and return on investment toshareholders
For others, such as mutual benefitassociations, the goal is to provide servicesor facilities to members, rather than profit to
shareholders. To others, such as nonprofit organizations,serve the public by providing healthcare,housing or food programs to those in need.
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Information Systems
Information processing and handling is one ofthe most important components of many
businesses. Information Systems are collections of
procedures, programs, equipment, andmethods that process data and make it
available to management for decision making.
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Data vs. Information
Data is the raw material that isprocessed and refined to generate
information. Information is the product that results
from processing or manipulating raw
data. Information is ultimately used to make
decisions.
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SYSTEM FUNDAMENTALS
A business system is usually composed of many partsor elements called subsystems.
A subsystem performs a specified task that iscompatible with the goals of the larger system ofwhich it is a part.
system
ENVIRONMENT
boundary
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The environmentis the people,facilities, rules, policies, and regulations
that surround a systemA boundaryis the perimeter, or line of
demarcation, between a system and the
environment. It distinguishes betweenthe system and the outside world withwhich it interacts.
Inputsare those items that enter theboundaries of the system from theenvironment and are manipulated bythe system
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Processingis the conversion of inputs,or raw materials, to outputs, or finished
results.
Outputsare the product of processing.They are the end result of receivingdata or other input and processing it
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TYPES OF SYSTEMS
Open Systems, also calledprobabilistic systems, are those in which
the output, or results, canneot bedetermined precisely, but can only beguessed at.
In Closed Systems, the result oroutput can be predicted with certainty.
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The output of closed systems can bepredicted with relative ease and
accuracy by measuring the input ordemands placed upon the system. Forthis reason, closed systems are easierto manage than open systems.
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GROWTH OF THEINFORMATION INDUSTRY
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THE CHANGING LABOR FORCE
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THE STUDY OF SYSTEMANALYSIS
System Analysis is the investigation ofbusiness or information systems. It isthe scientific study of the systemsprocess, including investigation of theinputs and outputs, in order to find
better, more economical, and moreefficient means of processing.
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ADVANTAGES OF SYSTEMANALYSIS
The application of Systems Analysistechniques to information processing
has many benefits. These include:
1. Greater efficiency
Systems analysis methods help afirm to develop and maintain anorganizational structure and operatingprocedures for maximum efficiency.
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ADVANTAGES OF SYSTEM ANALYSIS (cont.)
2. Maximum profits
A business firm that operates efficiently
and systematically is likely to generategreater profits.
3. Resources used to the bestadvantage
Systems analysis aids a firm in achievinghigh quality output with the least investmentof time, material and other resources.
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4. Reduction of human effort
Systems analysis encourages the
best utilization and allocation of humaneffort and labor. Systems analystsattempt to uncover duplication,
redundancy, and wasted effort and toautomate procedure wheneverpractical.
ADVANTAGES OF SYSTEM ANALYSIS (cont.)
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5. Faster turnaround
Efficiently organized procedures and
operation s make it possible to reachgoals faster. This is true whether theoutput of the firm is the production of
goods or services, or the movement ofinformation, data, money, or the like.
ADVANTAGES OF SYSTEM ANALYSIS (cont.)
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6. Reducing or Eliminating Errors indata and information
An important goal of the systemsanalyst is to increase the accuracy ofthe data generated and processed by a
firm
ADVANTAGES OF SYSTEM ANALYSIS (cont.)
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7. Consistent operations andprocedures
Clearly written policy statements,diagrams, flowcharts, and such make itmore likely that a firms procedures and
practices will be followed and maintainedin a consistent manner. They also serveas guides for modifications or alterations.
ADVANTAGES OF SYSTEM ANALYSIS (cont.)
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LIMITATIONS OF SYSTEMSANALYSIS
1. Some business problems are beyond the scopeof systems analysis techniques. The most
skillfully designed data flow system cannot helpan organization that is falling because of seriousfinancial problems or because it is marketing aproduct people no longer want. Problems
created by pressures from outside theenterprise, such as from stockholders or thepublic, are also often beyond the reach of thesystems analyst.
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LIMITATIONS OF SYSTEM ANALYSIS (cont.)
2. Systems analysis efforts cost time andmoney. Finding a long-term,
permanent solution to a problem canbe an expensive investment,compared to a short-term, temporaryanswer.
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3. The human element can cause complication. A
system analyst must take this into consideration.Much of the analysts activities involve makingchanges in routines, systems, organizationalstructures, working patterns and conditions, and
in other areas. People tend to oppose change.They resist adjusting to unfamiliar situations,even those that are in their best interests in thelong run. The systems analyst has the
responsibility of preparing the employees,customers, management, vendors, and others toaccept the modifications and alterationsintroduced by a new system.
LIMITATIONS OF SYSTEM ANALYSIS (cont.)
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4. Effort is required to sell a system. Nomatter how promising a systems
analysis project may seem, it cannotsell itself. The people involved must beencouraged to cooperate in the
development and implementation of theventure to ensure its success.
LIMITATIONS OF SYSTEM ANALYSIS (cont.)