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CHARGES GUIDE 2011

Charges Guide

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CHARGES GUIDE 2011

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AIRPORTS MANAGED BY ANA, S.A. _05

OPERATION PROCEEDINGS IN ANA AIRPORTS _05

DEFINITIONS _06

TRAFFIC CHARGESLanding/Take off _07Aircraft Parking _09Hangar _10Passenger Service _11Airport Opening Time _12

PRM CHARGE _12

SECURITY CHARGE _13

OTHER CHARGES _14

REGULATORY FRAMEWORK _16

GENERAL INFORMATION _19

CONTENTS

IMPORTANT:

This document is issued for information purposes only, providing a quick reference to the charges

applied in airports under ANA´s responsibility. Only the published legal texts shall prevail.

Updated: July 2011

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CHARGES GUIDE

AIRPORTS MANAGED BY ANA, S.A.

A ANA, S.A. is responsible for the management, operation and development of eight airports, according to aconcession contract awarded by the State.

The airports are:_Lisbon Airport_Francisco Sá Carneiro Airport_Faro Airport

_Beja Civil Terminal (upon legal certification)

In the Azores Islands:_João Paulo II Airport_Santa Maria Airport_Horta Airport_Flores Airport

OPERATION PROCEEDINGS IN ANA AIRPORTS

All flights landing on or taking-off Portuguese territory will be subject to Portuguese Civil Aviation legislation

and penal determinations of police and public security in force in Portugal.

Information about requirements and authorizations needed to operate in Portuguese territory is available in AIPPORTUGAL or at the following address:

INSTITUTO NACIONAL DA AVIAÇÃO CIVILDirecção de Regulação EconómicaRua B, Edifícios 4, 5 e 61700-008 LisboaTel. +351 218 423 500Fax. +351 218 423 582

To operate in ANA airports, it is necessary to fulfil a Traffic Form (Formulário de Tráfego), regarding aircraft´ sarrival and departure.

 _PAGE 05

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CHARGES GUIDE

DEFINITIONS

Technical Stops_Technical stop means the use of the airport by an aircraft for other purposes than passenger, cargo or mailembarkation or disembarkation.

Minimum charge per operation_Lisbon Airport applies a minimum charge per operation to aircraft whose MTOW does not exceed 25 tonnes.This charge is not applicable to scheduled air services related with public service, to position flights or ferryrelated to such flights and to the following aircraft:

ATR-72Beechcraft 1900 DCitation IIICitation VIICitation XCL 600CRJ200CRJ700Embraer 145Falcon 50Falcon 900Falcon 2000Fokker 50Fokker 70HS-125Lear Jet 24 DLear Jet 35/ALear Jet 54Lear Jet 55SAAB 2000

Passengers departing on Schengen flights_All passengers whose destination is any country subscribing Schengen Agreements, including Portugal (Mainland,Madeira and Azores).

 _PAGE 06

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CHARGES GUIDE

Passengers departing on non-Schengen intra-EU flights_Passengers travelling to a EU country that has not subscribed Schengen Agreements.

Passengers departing on international flights_Passengers travelling to any other destinations not included in the two previous categories.

Direct transit passenger_Passengers who stay temporarily at a given airport, continuing their journey in the same aircraft, without changingthe flight number or in another aircraft, with the same flight number, due to technical problems.

Aircraft using the airport are subject to the following charges, exclusive of VAT (Value Added Tax).

TRAFFIC CHARGES_

Traffic charges at Mailand Airports has been in force since 1st December 2008, under Governmental Decreenº. 1312/2008, 12th November 2008.Traffic charges at Azores Airports has been in force since 20 th January 2009, under Governmental Decreenº. 50/2008, 19th January 2009.

 _LANDING/TAKE OFF

Landing/Take-Off charge is due for each landing operation.

Landing/Take-Off charge is levied on the basis of the maximum take-off weight (MTOW) as stated in theCertificate of Airworthiness or in any other document that may be considered appropriate for this purpose andis due for each aircraft landing.

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CHARGES GUIDE

Amounts charged in each category are cumulative, i.e., aircraft with a MTOW over 25 tonnes will be chargedaccordingly with the amounts established for each intermediate category where they may fall into.

LISBON PORTO FARO BEJA AZORES

LANDING/TAKE OFF - per tonne

Aircrafts up to 25 tonnes, per tonne

25 to 75 tonnes, per tonne above 25 tonnes

over 75 tonnes, per tonne above 75 tonnes

75 to 150 tonnes, per tonne above 75 tonnes

over 150 tonnes, per tonne above 150 tonnes

Technical Stops - value per tonne

Minimum charge per operation - up to 10 tonnes

Minimum charge per operation - 11 to 25 tonnes

4,35

5,28

6,21

5,28

4,04

106,64

170,63

4,35

5,28

6,21

5,28

4,04

4,35

5,28

6,21

5,28

4,04

3,07

3,76

4,42

3,33

Exemptions: _Operations exclusively made for the official transportation of State or Government heads and ministers and

operations under reciprocity agreements, confirmed by the Ministry of Foreign Affairs. _Operations by military aircraft or others, performing official military missions, non-remunerated or under special

agreements binding the Portuguese State, as confirmed by the competent entities. _Operations for search and rescue, medical emergencies, internal security, civil protection and humanitarianmissions, as demonstrated by documents.

 _Aircraft returning back to the airport due to technical breakdown, weather conditions or other cases of forcemajeure, duly demonstrated.

Aircraft used for local flights of test, instruction and training flights may benefit from a reduction of at least 50%.

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4,35

5,28

6,21

5,28

4,04

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CHARGES GUIDE

 _AIRCRAFT PARKING

Parking charges are due for each parked aircraft, and are variable according to the parking areas (traffic areas,maintenance areas or other).

Parking charges are not due for the first 90 minutes after landing and 90 minutes before take-off.

Parking charges are due for certain periods of time and are based on the tonnage metrical unit of the aircraftmaximum take-off weight.

LISBON PORTO FARO BEJA AZORES

PARKING CHARGE

Traffic Areas

All aircraft (per tonne and per day)

Aircraft till 14 tonnes (per day)

up to 24h or part

24h to 48h or part

48h to 72h or part

over 72h or part

Aircraft more than 14 tonnes

up to 24h or part (per tonne)

24h to 48h or part (per tonne)

48h to 72h or part (per tonne)

over 72h or part (per tonne)

Maintenance Areas (per tonne and per day)

up to 12 weeks

over 12 weeks

Surcharge (per 15 min or part thereof)

21,75

43,49

65,23

86,98

1,46

2,92

4,38

5,85

1,08

43,92

1,46

1,08

43,92

1,46

1,08

43,92

1,46

1,08

43,92

Lisbon Airport applies four categories in the following terms:

 _aircraft with MTOW till 14 tonnes, whose charge is based only on schedule category;

 _aircraft with MTOW more than 14 tonnes, whose charge is based on schedule category associated with aircraft MTOW.The defined categories are cumulative.

 _PAGE 09

1,46

1,08

1,46

43,92

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CHARGES GUIDE

The following operations are exempt of parking charges in the first 48 hours after landing, provided that theairport is not used as their home base:

 _Operations exclusively made for the official transportation of State or Government heads and ministers andoperations under reciprocity agreements, confirmed by the Ministry of Foreign Affairs;

 _Operations by military aircraft or others, performing official military missions, non-remunerated or under specialagreements binding the Portuguese State, as confirmed by the competent entities;

 _Operations for search and rescue, medical emergencies, internal security, civil protection and humanitarianmissions, as demonstrated by documents.

 _HANGAR

This charge is levied on parked aircraft in hangars.

Hangar charges are due for 24 h periods or part of and are based on the tonnage metrical unit of the aircraftmaximum take-off weight.

A charge of 2.95 is livied for Mainland and Azores Airports

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CHARGES GUIDE

 _PASSENGER SERVICE

Passenger Service charge is levied on each departing passenger and billed directly to the operators, accordingto their destination.

LISBON PORTO FARO BEJA AZORES

PASSENGER SERVICE CHARGE

Flights inside Schengen Area

Intra EU flights outside Schengen Area

International flights

7,45

9,50

12,66

7,43

9,45

12,62

5,95

9,47

12,64

7,25

9,19

12,32

Exemptions: _Children under 2 years old; _Passengers in direct transit through the airport; _Passengers from any aircraft returning to the airport for technical, meteorological or simi lar reasons ; _Passengers departing on aircraft exclusively used for the transportation of State or Government heads and

ministers and operations under reciprocity agreements, confirmed by the Ministry of Foreign Affairs; _Passengers departing on military aircraft or others, performing official military missions, non-remunerated or

under special agreements binding the Portuguese State, as confirmed by the competent entities;

 _Passengers departing in aircraft used for search and rescue, medical emergencies, internal security, civil protectionand humanitarian missions, as demonstrated by documents;

 _Passengers departing in aircraft used for local flights of test, instruction and training flights.

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7,25

9,19

12,32

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CHARGES GUIDE

 _AIRPORT OPENING TIME

This charge is due whenever the airport opens off-schedule, under exceptional circumstances. The request forsuch opening must be presented at least 3 hours prior notice.

The values of this charge vary according to the nature of the operation, the schedule of the operation and thetype of aircraft. The charge is levied every two-hour period or fraction.

OPENING AIRPORT CHARGE

Continuity/Antecipation

Commercial reopening

Emergency reopening - not legally imposed

JOÃOPAULO II

621,71

684,90

621,71

SANTAMARIA

621,71

684,90

621,71

FLORES

249,52

428,83

369,24

HORTA

309,71

536,07

369,24

All operations of search and rescue as well as urgent humanitarian missions, urgent internal security missions orurgent civil protection missions, duly demonstrated, are exempt.

PRM CHARGE (PERSONS REDUCED MOBILITY)_Airlines operating in ANA airports shall pay a charge of 0,50 per departing passenger. This value of PRM Chargewill be on force from 1st April 2011 until 31st March 2012, according to Aviation Authority (INAC) approval,based on the Decree Law 241/2008, 17th December.

The invoice of this charge will follow the invoicing rules, including exemptions, applicable to passenger servicecharge. This charge is not applied to General Aviation.

FARO

621,71

1006,61

621,71

 _PAGE 12

BEJA

621,71

1006,61

621,71

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CHARGES GUIDE

SECURITY CHARGE_

Security charge is due for services rendered to air transport passengers and is meant to partially cover the costsof staff and equipment regarding civil aviation security for the prevention and suppression of unlawful interferenceagainst civil aviation.

Pursuant to Decree Law nº 11/2004, 9th January, two different components in the Security Charge wereestablished:

 _One part relates to the installation, maintenance and operation of 100% hold baggage systems. A value of

1,64 is charged on each departing passenger in national airports, for all flights. ANA, S.A. is responsible forcollecting this component.

 _A second part of the security charge covers general costs related to civil aviation security services andresponsibilities. An amount is charged for each departing passenger on national airports and will be settledaccording to the nature of the flight. National Institute of Civil Aviation (INAC) is responsible for collecting it .

 _PAGE 13

LISBON PORTO FARO BEJA AZORES

SECURITY CHARGE

Flights inside Schengen Area

Intra EU flights outside Schengen Area

International flights

2,39

4,06

7,07

2,39

4,06

7,07

2,39

4,06

7,07

2,39

4,06

7,07

Exemptions: _Children under 2 years of age; _Passengers in direct transit through the airport; _Passengers in official missions that depart on aircraft of Portuguese State or Foreign State private services, on

the basis of reciprocity agreements.

2,39

4,06

7,07

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CHARGES GUIDE

OTHER CHARGES_

For the use of the air bridges and GPS, the following charges apply:

Air bridgeThis charge is due for the provision of air bridges to embark and disembark passengers.

 _PAGE 14

LISBON PORTO FAROFor utilization period

Per minute, till 2 hours

Per minute, more than 2 hours

1 airbridge, per minute

2 airbridges, per minute

3,22

3,84

2,63

4,37

1,71

2,56

In Lisbon and Faro Airports, this charge includes the use of GPS equipment.

GPS (Ground Power System)This charge is due for the use of supplying electrical energy transformed to 400hz provided through GPSequipment.

JOÃOLISBON PORTO PAULO IIFor utilization period

Per minute 1,11 0,23

The following operations are exempt of air bridge and GPS charges, provided that the use of such equipment isessential for the operation, as acknowledged by the airport managing body.

 _Operations exclusively made for the official transportation of State or Government heads and ministers andoperations under reciprocity agreements, confirmed by the Ministry of Foreign Affairs.

 _Operations by military aircraft or others, performing official military missions, non-remunerated or under specialagreements binding the Portuguese State, as confirmed by the competent entities.

 _Operations for search and rescue, medical emergencies, internal security, civil protection and humanitarianmissions, as demonstrated by documents.

0,65

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CHARGES GUIDE

REGULATORY FRAMEWORK_

Charges due by the use of facilities and airport services as well as commercial activities are ruled by the followinglegislation:

Economic RegulationDecree-Law nº 217/2009, of 4th September, which defines the model of economic regulation and quality ofservice of the national airport sector.

 _Traffic Chargees

Decree Law nº 102/90, 21st March, partially changed by Decree-Law nº 280/99, 26th July, Decree-Law nº 268/2007, 26th July and Decree-Law nº 216/2009, 4th SeptemberIt rules the use of airport services and equipment as well as the development of any activity in airport areas.

Regulatory Decree nº 24/2009, 4th SeptemberIt defines the charges due by land occupation, offices and other airport facilities as well as by the developmentof any activities in airport areas or by the use of any airport equipment.

 _PRM Charge

Decree Law nº. 241/2008, 9th DecemberIt defines the application of EU Regulation nº. 1107/2006, of European Parliament and the council, 5th July,concerning the rights of PRM in air transport.

 _PAGE 16

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CHARGES GUIDE

 _Security Charge

Decree Law nº 102/91, 8th MarchIt creates the Security Charge.

Communication nº 21/93, 27th FebruaryIt defines the terms and conditions to deliver collected charges to the National Institute of Civil Aviation (INAC).

Decree Law nº 11/2004, 9th JanuaryIt changes articles 2º, 4º and 6º of Decree Law nº 102/91, 8 th March, establishing two distinct components

in security charge: one component is related to the general responsibility for civil aviation security services anda second component concerns the installation, maintenance and operation of 100% hold baggage screeningsystems.

Governmental Decree nº 541/2004, 21st May as emended by Governmental Decree nº 1360/2009,27th October and by Governmental Decree nº 213/2011, 30th MayIt settles the amounts for each component of the security charge.

Joint Dispatch nº 312/2004, 22nd MayIt establishes legal proceedings to collect the two components of the security charge.

 _PAGE 17

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CHARGES GUIDE

GENERAL INFORMATION_

For general information on airport charges

Isabel Gonç[email protected]_Strategy and Marketing Directorate

Rua C, Edifício 125, 1º dto_Aeroporto de Lisboa1700-008 LisboaTel. +351 218 413 510

Fax. +351 218 413 856

For questions on invoices

Helder [email protected] Airport

Alameda das Comunidades Portuguesas1700-007 LisboaTel. +351 218 413 612Fax +351 218 413 650

Helder [email protected] Airport8001-701 FaroTel. +351 289 800 796Fax. +351 289 818 802

Zulmira [email protected] Sá Carneiro Airport (Porto)

Pedras Rubras4470-558 Maia

Tel. +351 229 400 600_ext. 41041Fax. +351 229 432 406

 _PAGE 19

Aurelia [email protected]ão Paulo II Airport (Ponta Delgada)9500-253 Ponta DelgadaTel. +351 296 205 408Fax. +351 296 286 923

Susete [email protected] Airport

9900-321 Castelo Branco - HortaTel. +351 292 943 511Fax. +351 292 943 519

Natália [email protected] Maria Airport

9580-908 VILA DO PORTOTel. +351 296 820 024Fax. +351 296 886 170

Pedro [email protected] Airport9970-320 Santa Cruz das FloresTel. +351 292 592 212Fax. +351 292 592 243

Paula [email protected] AirportEM 528-2, ao km 3,3

7800-745 S. Brissos, BejaTel. +351 284 001 020 (Ext_30961)Fax. +351 284 001 023

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CHARGES GUIDE

GENERAL INFORMATION_

For marketing / route development information

Nuno [email protected] Airport

Alameda das Comunidades Portuguesas1700-007 LisboaTel. +351 218 445 184

Fax. +351 218 413 675

António Correia [email protected] Airport

8001-701 FaroTel. +351 289 800 621Fax. +351 289 818 802

Alberto Mota [email protected]ão Paulo II Airport (Ponta Delgada)Horta AirportSanta Maria AirportFlores Airport9500-253 Ponta DelgadaTel. +351 296 205 403Fax. +351 296 286 923

 _PAGE 20

GENERAL INFORMATION_

For marketing / route development information

Rui [email protected] Sá Carneiro Airport (Porto)

Pedras Rubras4470-558 MaiaTel. +351 229 432 400_ext. 41025

Fax. +351 229 432 554

Ricardo [email protected] Airport

EM 528-2, ao km 3,37800-745 S. Brissos, BejaTel. +351 284 001 020 (Ext_30963)Fax. +351 284 001 023

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