CHARUTAR AROGYA

MANDAL

Solace for the Suffering

Citizen Charter

Citizen Charter

The Citizen Charter gives a birds eye view into

• Vision of the Mandal,

• Institutes attached,

• Facilities available,

• Services provided

• Contact details

Charutar Arogya Mandal : http://www.charutarhealth.org/

About us: http://www.charutarhealth.org/about-us

Campus lay-out- Birds Eye view

CARDIAC CENTRE

ACTIVITY CENTRE PHYSIOTHERAPY

Campus lay-out- Birds Eye view

THE CAMPUS

Pramukhswami Medical

College

HM Patel Institute of PG

Studies

KM Patel Institute of

Physiotherapy

GH Patel School of Nursing

LP Patel Institute of Medical

Technology

Shree Krishna Hospital

MS Patel Cancer Centre

Bhanubhai & Madhuben

Patel Cardiac Centre

Savitaben & Hirubhai Patel

Student Activity Centre

MB Patel Management

Centre

Staff Quarters

Nurses Quarters

Other Staff Quarters

Hostels for Boys, Girls and

PG students

Shopping Centre, including

dormitories for relatives,

Bank, ATM.

THE FUNDAMENTALS

Vision : http://www.charutarhealth.org/about-us/vision-mission

To shine as an example of what the profession ofmedicine is required to be; noble, deeply rooted inproviding solace to the suffering and continually upgradingitself to further its ability to serve humanity better

Core Purpose

To provide and prepare resources for modern andprofessional healthcare to the rural community equitably

Core Values

• Commitment

• Excellence

• Honesty and Integrity

THE PEDIGREE

Sh.Nanubhai

AminDr.IG Patel Dr.HM Patel

THE GOVERNANCE STRUCTURE

Governing Body

Chairman: Dr. Amrita Patel

Governing Council

General Body of the Mandal

Board of Management

Chief Executive Officer

Head of Institutions

Dr. Amrita Patel

Users Responsibilities

• Maintain general discipline.

• Maintain cleanliness

• Prevent damage to the hospital infrastructure and facilities.

• Follow the rules of the hospital

• Co-operate with the staff, to avail better services.

• Co-operate with the security to serve you better.

• Please, ensure to follow the timings of visiting hours.

• Do not pay extra to any staff member for services rendered, if any

staff asks for money please register your complain at the reception.

• Use the indoor pharmacy for the drugs.

• Your feedback and suggestion are welcome, to help us to serve you

better.

• Smoking and Tobacco products are prohibited inside campus.

SHREE KRISHNA HOSPITAL

Bed capacity: 600

Major facilities: All ICUs,

Trauma Centre, OTs, Labs,

Blood Bank, Imaging

Centre, Cardiac Centre,

Cancer Centre, Privilege

Centre

http://www.charutarhealth.or

g/healthcare-listing

Our Achievements

• NABH Accredited Hospital

• NABH Accredited Blood Bank and Imaging Centre

• NABL Accredited Laboratories

• NAAC Accredited Physiotherapy College

• MCI Recognized Medical College

Critical Care Services

• The hospital treats around 5000 patients annually in its Medical,

Surgical, Neonatal and Pediatric Intensive Care Units.

• It receives 16000 casualties in its Trauma and Emergency Centre,

Annually

• A total of 9000 surgeries are performed of which around 4500 are

Major and Supra-Major surgical interventions

Outdoor and Indoor Facilities

• General & Privilege Out Patient Department

• The hospital has general wards for patients from humble

background where the bed and diet for patients are not charged

apart from the heavily concessional treatment charges.

Therapeutic Services: General Specialties

• The hospital not only has exclusive and modern diagnostic facilities

and treatment, but also has staff consisting of numerous efficient

and eminent specialist doctors in various branches and many super

specialist consultants.

• The super-specialty services provided by the hospital, in addition to

the Cancer and Cardiac Centres which function as semi-

independent bodies, include Neurology, Nephrology, Pulmonolgy,

Diebetology, Neurointerventional procedures, Neurosurgery,

Gastroenterology, Endoscopic Procedures, Pediatric Surgery,

Plastic Surgery, Vascular Surgery, Urology, Spine Surgery, Joint

Replacement, Arthroscopy, Shoulder Replacement, Hand

Reconstructive Surgery, Cochlear Implant, etc

Manibhai Shivabhai Patel Cancer Center

• The Centre, which has been functioning since 2004, has so far

examined over 51,000 patients.

• A state- of -the -art Manibhai Shivabhai Patel Cancer Centre with

services for Medical, Surgical and Radiation Oncology.

• Around 3200 patients have undergone radiation therapy and 15,500

patients have been administered chemotherapy.

• The Centre has recently acquired a state-of-the-art linear

accelerator, that places it among the most well-equipped cancer

treatment facilities in the country.

Bhanubhai & Madhuben Patel Cardiac Centre

• The Centre, which was inaugurated in October, 2008, receives

about 4000 patients annually.

• The Centre with facilities for Interventional Cardiology, Cardiac

Surgeries, Non-invasive Cardiology for new borns, children and

adult patients

• So, far, it has performed 1500 angiographies and 300 angioplasties.

• It is one of the premier centres for treating cardiac diseases in

children and has performed 600 surgeries out of each 400 are

paediatric cardiac surgeries, many of which are rarely performed

elsewhere.

• The Intensive Cardiac Care Unit admits about 500 patients annually.

Ramanbhai Gokul Privilege Centre

• The Centre is an extension of the privilege services offered by the

hospital. The Centre aims to provide care in a more comfortable and

personalized manner with finest facilities that compete with the best

hospitals in larger cities.

• For affording group, hospital provides privilege services with outdoor

consultation facility and accommodation through privilege silver,

Gold ,Platinum and Diamond

• Gold Rooms – air-conditioned facilities with television, refrigerator,

microwave, attached wash-room and bed for relative.

• Platinum Suites - having a sitting room in addition to the facilities of

Gold Room.

• Diamond Suites - having a double bed room in addition to the

facilities of Platinum suites.

• The centre has around 50 beds which yield high revenues. This

surplus enables the Mandal to subsidise the cost of treatment of

patients in general ward.

Upcoming Dinesh J Patel Borne Marrow Transplant Unit

How to reach

Karamsad is well connected by road.

Nearest Railway station : Anand ( 10 Km from Karamsad)

Buses / auto rickshaws and taxis services available at

the station.

Nearest Airports:

Vadodara (50 Km, 1 hr drive),

Ahmedabad (about 100 Km, 2 hour drive)

SHREE KRISHNA HOSPITAL

AND ITS ACTIVITIES

Services:

http://www.charutarhealth.org/services#true

Contact us: (02692)222130, 228411 - 12

9978935011 - 26

http://www.charutarhealth.org/contact-us

Grievances:

Contact: (02692) 228411, 228412, 228417

Email: care@charutarhealth.org

Important Contacts

Emergency Helpline: 02692 - 228100

Reception: 02692 - 228411, 228412

Help Desk: 02692 - 228311

Hello Health: 02692 - 228310

Privilege Day Care/ Super specialty: 02692 - 228410

Cancer Centre: 02692 - 228264

Cardiac Centre: 02692 - 228671, 228672, 228673

Grievances: (02692) 228411, 228412, 228417

OPD timings:

Registration : Mon. - Fri.: 8.30 am – 4.30 pm

Sat.: 8.30 am - 1.00 pm (Sunday Holiday)

OPD : Mon. - Fri.: 9.00 am – 1.00 pm | Sat.: 9.00 am - 1.30 pm

General OPD : Case registration free.

Privilege OPD : Case registration charged.

Evening OPD: Mon. - Fri.: 5.00 pm – 7.00 pm

Emergency Services: 24 X 7

LIST OF HOLIDAYS FOR THE YEAR 2015

SNo. DATE Day Festival

1. 14-Jan-15 Wednesday Makarsankranti

2. 26-Jan-15 Monday Republic Day

3. 17-Feb-15 Tuesday Mahashivratri

4. 6-Mar-15 Friday Holi-Dhuleti

5. 3-Apr-15 Friday Good Friday

6. 4-May-15 Monday Budh Purnima

7. 18-Jul-15 Saturday Ramzan Idd

8. 15-Aug-15 Saturday Independence Day

9. 29-Aug-15 Saturday Raksha Bandhan

10. 5-Sep-15 Saturday Janmasthmi

11. 17-Sep-15 Thursday Ganesh Chaturthy

12. 2-Oct-15 Friday Gandhi Jayanti

13. 22-Oct-15 Thursday Dussehra

14. 12-Nov-15 Thursday New Year

15. 25-Dec-15 Friday Christmas

CLINICAL SERVICES (OPD & IPD)

Anaesthesiology

Cancer Centre

Cardiac Centre

Chest Medicine

Community Medicine

Dentistry

Forensic Medicine

Ear, Nose, Throat

General Medicine

General Surgery

Obstetrics and Gynaecology

Orthopaedics

Opthalmology

Paediatrics

Psychiatry

Skin and Venereal

Diseases

Trauma and Emergency

Medicine

Nephrology (Dialysis)

Neurosurgery

Neurology

Plastic and

Reconstructive surgery

SCOPE: DIAGNOSTIC SERVICES

MEDICAL IMAGING

Digital X-ray

CT scan

Mammography

MRI

Colour Doppler

Ultrasonography

CENTRAL DIAGNOSTIC LABS

Clinical Biochemistry

Cytopathology

Histopathology

Heamatology

Clinical Pathology

MicrobiologyBLOOD BANK

Whole blood

Fresh Frozen Plasma

Platelet Concentrate

Red cell concentrate

Cryoprecipitate

Location : Ground Floor

Room No Place PBX No

101 Registration 3343

102 Pharmacy 3344/45

103 Central Admission Office 3445

105 Health Check Up 3310

107 Privelege Day Centre 3410

108 Medicine OPD 3145

109 T.B/Chest OPD 3253

110 Psychiatry OPD 3318

111 Skin OPD 3223

112 Diet Clinic OPD 3318

114 Speciality Clinic 3309

115 Lab Collection 3320

116 HIV counseling 3443

118 Obst & Gynecology 3162

121 Patient Relation 3413/50

122 Cashier 3337/9

123 Imaging Center 3218

125 Emergency 3100/3256

126 Surgery OPD 3235

127 Pre-Anesthesia Check up 3111

128 Oprthopedics OPD 3171

129 Paediatrics OPD 3191

130 Paediatrics Ward 3196

131 Paediatrics ICU 3200

132 Physiotherapy 3290

Location :First Floor

Room No Place PBX No

201 Eye OPD 3181/82

202 New Surgical Ward 3245/36/60

BURNS WARD 3246

203 Surgical IMC 3246

204 Surgical ICU 3238/39

211 Blood Bank 3323

212 Central Diagnostic Lab

213 Dental OPD 3121/22

209 ENT OPD 3123/33

253 Neonatal ICU 3198

254 Gynecology ward 3165/66/67

212 ENT OT 3134

Location : Second Floor

Room No Place PBX No

304 Female Eye Ward 3184

305 TB ward 3151

306 Chest Ward 3151

308 Psychiatry Ward

309 Female Skin Ward

310 Staff Ward 3125/27

311 Medical Ward 3149/50

312 Isolation Ward 3185

313 Meical IMC 3152

314 Medical ICU 3153

316 Dialysis 3157/58

353 ENT Ward 3134

354 Orthopedic Ward 3173/83

Surgery OT 3242

Indoor Wards

General : (Lodging and

boarding free) Drugs and

investigation charged.

Deluxe (Paid)

Semi Deluxe (Paid)

Privilege Block (Paid)

Hello

Healthhttp://www.charutarhealth.org/sites/default/files/we_home_deliver_health_

17x24_leaflet_for_hello_health4.pdf

Helpline: 02692 - 228310

Mon. - Fri.: 8.00 am – 5.00 pm | Sat.: 9.00 am - 1.30 pm

Heath Check-up package:Platinum

Whole Body

Premium

Regular

Well-woman

Total Knee Replacement package: • http://www.charutarhealth.org/about-us/information/total-knee-replacement

CARING FOR THE COMMUNITY

Mandal’s outreach programmes

Cancer Education, Awareness & Early Diagnosis

Adoption of 26 villages

Tobacco Cessation Clinic

Silicosis project

6 Extension Centres serving the community

Krupa; the unique social security programme

Janani Krupa – an ante-natal programme

Strong partnership with the Industries

COLLABORATIONS WITH

GOVERNMENT

Chiranjivi and Balsakha programmes

108 emergencies

Laparoscopic TL training

Red Ribbon Club for HIV/AIDS awareness

Several National level programmes -

IMNCI and FIMNCI training

RNTCP

ICTC and STD Clinics

SYSTEMIC CONCESSIONS

Free registration and consultation at outdoor

services

Free bed and diet in general wards

5% concessions on MRP for medicines

Scheme for BPL patients 25% discount on OPD investigations

50% concession on indoor treatment

Government schemes Chiranjivi and Balsakha

108 ambulance service

Other Facilities:

• Wheel chairs and stretchers

• Potable Drinking Water

• Ambulance service

• Pharmacy run by the institution provides medicine at discounted

rates

• Diet free of cost for general ward.

• Catering and Mess facility available in campus.

• Online payment options available.

• Bank and ATM facility available in campus.

• In campus Dormitory facility for relatives and General & grocery

store.

• Stand-by Electricity Generators have been provided.

• Separate four wheeler parking (paid) and two wheeler parking.

Academic Institutes

Contact:

Academic Adminstration

Pramukhswami Medical College,

Karamsad, Gujarat 388325.

Email: aao@charutarhealth.org

Phone: (02692)228460, 222420.

PRAMUKHSWAMI MEDICAL

COLLEGE

Course conducted: MBBS

Seats: 100

Students: 550

Faculty: 187

Contact :

aao@charutarhealth.org

HM PATEL INSTITUTE OF

POST GRADUATE STUDIES

Courses offered: MD,

MS, PhD, Diploma

Seats:

MD/MS: 47

Diploma: 21

PhD: 60

Students: 164

PG guides: 64

PhD guides: 10

KM PATEL INSTITUTE

OF PHYSIOTHERAPY

Courses offered: BPT,

MPT

Number of seats:

BPT: 30, MPT: 5

Students: 130

Faculty: 19

GH PATEL SCHOOL OF

NURSING

Course offered:

B.Sc : 40 Seats

DGNM : 25 Seats

New course applied for:

Post-basic BSc (Nursing)

Students: 100

Faculty: 14

LP PATEL INSTITUTE OF MEDICAL

TECHNOLOGY

Courses offered:

PhD, MSc (MLT), DMLT,

BSc in medical

technology

Seats:

MSc (MLT): 8, DMLT: 60,

BSc: 60

Students: 290

Faculty: 6

T H A N K Y O U