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Emergency Operations Plan Support Annex F EOC Staff Manual Updated June 2009. Chatham County EOC. Introduction. Purpose of this training Program outline and schedule Instructor and class introductions Cell phones, radios, and pagers Breaks, facilities, and emergency exits. EOC Purpose. - PowerPoint PPT Presentation
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Emergency Operations PlanSupport Annex FEOC Staff ManualUpdated June 2009
Purpose of this training Program outline and schedule Instructor and class introductions Cell phones, radios, and pagers Breaks, facilities, and emergency
exits.
To provide a central location from which local government can provide interagency coordination and executive decisions in support of incident response and recovery operations.
EOC Purpose
Collect, evaluate and disseminate incident information
Analyze jurisdictional impacts and set appropriate priority actions
Manage requests, procurement, and utilization of resources.
ASOC – Air Support Operations Center EAA – Evacuation Assemble Area EOC – Emergency Operations Center EOP – Emergency Operations Plan MACS – Multi-Agency Coordination
System LSC – Logistics Section Chief OSC – Operations Section Chief PSC – Planning Section Chief.
Addresses planned response to natural disasters, technological incidents, acts of terrorism, and weapons of mass destruction
Applicable to all who have responsibilities during EOC operations.
Robert T. Stafford Disaster Relief and Emergency Assistance Act
Homeland Security Presidential Directive (HSPD) #5
Georgia Emergency Management Act of 1981
Chatham County Code, Chapter 21, Article III
CEMA Director EOC Manager and EOC Section Chiefs.
Incidents are typically managed at the lowest organizational and jurisdictional level
Incident management activities will be initiated and conducted using NIMS principles
The Chatham County EOC will be activated to support local government and/or agency response as needed.
Intended only within the boundaries of Chatham County
Provides site support only, not response activities managed by an Incident Commander
Municipal departments maintain response plans that coincide with the EOC Plan.
NIMS is a flexible framework of doctrines, concepts, principles, terminology, and organizational processes that is applicable to all hazards and jurisdictions
The structure is based on three organizational constructs – ICS, MACS, and Public Information.
MACS define the operating characteristics, management components, and organizational structure of supporting incident management entities engaged through mutual-aid agreements and other predetermined assistance arrangements.
The Incident Command System (ICS) defines the characteristics and structure of incident management throughout the life cycle of an incident.
EOC Common Operating
Picture Policy Direction Communications Support Resources Strategic Planning Legal and Financial
Support Overall Situation
Reporting and Incident Action Planning.
ON-SCENE INCIDENT COMMAND
On-Scene Response Execute Incident Action
Plans Coordinates Needs with
EOC.
EOC vs ICS
POLICY
COORDINATION
OPERATIONAL RESPONSE
RESPONDERS
EOC
ICS
ESF-1, Transportation ESF-2, Communications ESF-3, Public Works ESF-4, Firefighting
Services ESF-5, Emergency
Management ESF-6, Mass Care and
Sheltering ESF-7, Resources ESF-8, Health and Medical
ESF-9, Search and Rescue ESF-10, Hazardous
Materials ESF-11, Pets, Agriculture
and Historic/Cultural Preservation
ESF-12, Utilities ESF-13, Public Safety and
Security ESF-14,
Recovery/Mitigation ESF-15, Public Affairs
Coordinates between the EOC and Incident Commander(s)
Uses operational periods as time frame
Sets objectives based upon the incident
May involve one or more strategies.
CPG outlines the goals Goals are implemented
into the IAP IAP is distributed to the
EOC Staff EOC staff share the IAP
and related goals with ICS in the field.
Goals are achieved through tasks.
Follow own agency's reporting relationships and chain-of-command
All tobacco use is strictly prohibited in the EOC
Beverages should be in spill proof containers
EOC Staff members must check in/out with the front desk and Direct Report
Telephones are for official business Personal entertainment items must be used
with headphones.
Public Information refers to processes, procedures, and systems for communicating timely and accurate information to the public during crisis or emergency situations.
Requests for entry will be coordinated through the EOC Manager and the Lead Public Information Officer or the EOC Public Information Liaison
Requests for press conferences and interviews will be coordinated through the Public Information Officer
Media will be escorted by a Public Information Officer or designee at all times.
Primary EOC site Old County Courthouse (OCH)
Alternate EOC site Administrative Annex (Annex).
CHARACTERISTICS
Dedicated use facility Conference rooms Additional space
available Equipped and
maintained for immediate technical capabilities.
LIMITATIONS
Access Parking Flooding Wind.
Primary EOC Floor Plan
Red- Ops
Blue- Plans
Orange- Logs
Green- Finance
CHARACTERISTICS
Estimated to withstand Category IV hurricane
Equipped to support partial activation
May be used as primary EOC site to support special events and severe weather.
LIMITATIONS
Work space Immediate useAccessSpace.
Alternate EOC Floor Plan
Comprised of Jurisdictional CEOs
Focus on: Overall strategy Overall response priorities Policy setting.
EOC Command StaffEOC General StaffEOC Functional Staff.
EOC ManagementPhysical Building
SupportPhysical Staff SupportCoordinate the
Execution of CPG Objectives.
EOC Command Staff
Planning Section ChiefOperations Section
ChiefLogistics Section ChiefFinance/Administration
Section Chief.
EOC General Staff
Involved in all EOC positions
May hold specific titles/roles
Representative of agencies needed to support EOC activities and incident operations.
Command Policy GroupCEMA Director
Public InformationSection and JIC (ESF-15)
EOC Manager
EOC SupportUnit Leader
County and MunicipalLegal Counsel
EOC MaintenanceSupport
EOC TechnologySpecialist
EOC CommunicationsSpecialist
EOC RadioSpecialist
EOC EAS/LEINSpecialist
EOC SecuritySupport
EOC LiaisonOfficer
EOC LegalLiaison
EOC SafetyOfficer
EOC SituationRecorder
EOC PlanningSection Chief
EOC SituationUnit Leader
EOC IntelligenceCollector
EOC DisplayProcessor
EOC ReproductionSpecialist
EOC DocumentationUnit Leader
EOC DamageAssessment Coordinator
EOC GISAnalyst
EOC General Recorder
EOC DemobilizationUnit Leader
EOC TechnicalSpecialist Unit Leader
EOC PersonnelTime Recorder
EOC Finance/AdminSection Chief
EOC TimeUnit Leader
EOC EquipmentTime Recorder
EOC CompensationInjury Specialist
EOC Compensation &Claims Unit Leader
EOC ClaimsSpecialist
EOC CostUnit Leader
EOC ProcurementUnit Leader
EOC Administrative andClerical Assistants
EOC AdministrativeSupport Unit Leader
ESF-2 CommunicationsUnit Leader
EOC LogisticsSection Chief
EOC ServicesBranch Director
ESF-8 MedicalUnit Leader
ESF-7 ResourcesUnit Leader
EOC SupportBranch Director
EOC SupplyUnit Leader
EOC DeputyLogistics Chief
ESF-1 Ground SupportUnit Leader
ESF-11 Food ServicesUnit Leader
EOC FacilitiesUnit Leader
ESF-4 Fire ServicesGroup Supervisor
EOC EmergencyServices Branch Director
ESF-9 SARGroup Supervisor
ESF-10 HazmatGroup Supervisor
ESF-6 Mass Care &Shelter Group Supervisor
EOC Human ServicesBranch Director
ESF-8 Health & MedicalGroup Supervisor
ESF-11 Pets & AnimalsGroup Supervisor
EOC StagingArea Manager
EOC ASOC GroupSupervisor (Air Boss)
EOC Evacuation AssemblyArea Group Supervisor
ESF-1 Evacuation/Re-EntryBranch Director
ESF-3 Public Works &Engineering Group Super
EOC InfrastructureBranch Director
ESF-12 Energy & UtilitiesGroup Supervisor
EOC OperationsSection Chief
ESF-13 Public Safety &Security Group Supervisor
EOC MilitarySupport Liaison
EVENT COMMAND
EOC COMMAND STAFF
EOC GENERAL STAFF
EOC FUNCTIONAL STAFF
EOC PublicInformation Liaison
EOC PhoneOperators
EOC Phone OperationsUnit Leader
Command and Management
General Staff
Functional Staff
Job Aids for every EOC Position Job Aids Identify:
Position Coordinator and Chain of Command
Staffing Requirements for each Operational Period
Training Requirements General and Specific Responsibilities.
All EOC staff are required to successfully complete IS-100, IS-200, IS-700, and IS-800
Certain positions will require IS-300 and IS-400 and other training unique to their EOC position.
EOC Training Requirements
Ensure effective operationsOccurs after plan is modifiedOccurs when significant staffing
changes occur.
Occurs when an authorized official determines that an event may require assistance due to the scope or magnitude of an emergency.
Determined by the EOC Manager In accordance with EOC Activation
SequenceBased upon the scope and
complexity of the incident Includes considerations for
manageable span of control.
Mass Care and ShelteringStress ManagementMedical Treatment and First AidEmergency Evacuation.
Level 3—Monitoring
Level 2—Partial Activation
Level 1—Full Activation.
Prepare for a potential event or manage an ongoing response
Ensure appropriate personnel are at a state of readiness
Provide efficient management and dissemination of information.
Level 3 – Monitoring
Provide enhanced coordination to on going incident
Ensure appropriate agencies are prepared should events escalate
Manage information flow between on scene response, local, state, and federal agencies, the media and the public.
Level 2 - continued
Command Policy Group
Public InformationSection and JIC (ESF-15)
EOC Manager
EOC SupportUnit Leader
County and MunicipalLegal Counsel
EOC MaintenanceSupport
EOC TechnologySpecialist
EOC CommunicationsSpecialist
EOC RadioSpecialist
EOC EAS/LEINSpecialist
EOC SecuritySupport
EOC LiaisonOfficer
EOC LegalLiaison
EOC SafetyOfficer
EOC SituationRecorder
EOC PlanningSection Chief
EOC SituationUnit Leader
EOC IntelligenceCollector
EOC DisplayProcessor
EOC ReproductionSpecialist
EOC DocumentationUnit Leader
EOC DamageAssessment Coordinator
EOC GISAnalyst
EOC General Recorder
EOC DemobilizationUnit Leader
EOC TechnicalSpecialist Unit Leader
EOC PersonnelTime Recorder
EOC Finance/AdminSection Chief
EOC TimeUnit Leader
EOC EquipmentTime Recorder
EOC CompensationInjury Specialist
EOC Compensation &Claims Unit Leader
EOC ClaimsSpecialist
EOC CostUnit Leader
EOC ProcurementUnit Leader
EOC Administrative andClerical Assistants
EOC AdministrativeSupport Unit Leader
ESF-2 CommunicationsUnit Leader
EOC LogisticsSection Chief
EOC ServicesBranch Director
ESF-8 MedicalUnit Leader
ESF-7 ResourcesUnit Leader
EOC SupportBranch Director
EOC SupplyUnit Leader
EOC DeputyLogistics Chief
ESF-1 Ground SupportUnit Leader
ESF-11 Food ServicesUnit Leader
EOC FacilitiesUnit Leader
ESF-4 Fire ServicesGroup Supervisor
EOC EmergencyServices Branch Director
ESF-9 SARGroup Supervisor
ESF-10 HazmatGroup Supervisor
ESF-6 Mass Care &Shelter Group Supervisor
EOC Human ServicesBranch Director
ESF-8 Health & MedicalGroup Supervisor
ESF-11 Pets & AnimalsGroup Supervisor
EOC StagingArea Manager
EOC ASOC GroupSupervisor (Air Boss)
EOC Evacuation AssemblyArea Group Supervisor
ESF-1 Evacuation/Re-EntryBranch Director
ESF-3 Public Works &Engineering Group Super
EOC InfrastructureBranch Director
ESF-12 Energy & UtilitiesGroup Supervisor
EOC OperationsSection Chief
ESF-13 Public Safety &Security Group Supervisor
EOC MilitarySupport Liaison
EOC PublicInformation Liaison
EOC PhoneOperators
EOC Phone OperationsUnit Leader
Ensure EOC is fully staffed and functional
Ensure necessary local and state resources are deployed to address impact(s)
Maximize level of coordination.
Appropriate agency identification badges Appropriate EOC identification badges Sign-In/Sign-Out Media, visitors, and guests escorts Breaks Unauthorized personnel.
White – Command and Management
Blue – Planning SectionRed – Operations SectionOrange – Logistics SectionGreen – Finance and Admin
Section.
COMMANDPOLICY GROUP
EO
C S
TAFF
ChristineCharlamaineAgency Name up to two lines maximumExpires: January 1, 2010
EOCMANAGEMENT
EO
C S
TAFF
ChristineCharlamaine
EOCPLANNING
EO
C S
TAFF
ChristineCharlamaine
EOCOPERATIONS
EO
C S
TAFF
ChristineCharlamaine
EOCLOGISTICS
EO
C S
TAFF
ChristineCharlamaine
EOCFINANCE/ADMIN
EO
C S
TAFF
ChristineCharlamaine
EO
C V
ISIT
OR
EOCVISITORESCORT
REQUIRED
Agency Name up to two lines maximumExpires: January 1, 2010
Agency Name up to two lines maximumExpires: January 1, 2010
Agency Name up to two lines maximumExpires: January 1, 2010
Agency Name up to two lines maximumExpires: January 1, 2010
Agency Name up to two lines maximumExpires: January 1, 2010
Set length of time to achieve objectives
May vary in length Commonly
between 8-12 hours
Should not exceed 24 hours.
Incident Cycle (Planning P)
NotificationThorough Size-Up Information
GatheringBriefing / ICS-201 Initial Command
Mtg.
CPG MeetingCommand and
General Staff Meeting.
Determines how strategies will be accomplished
Assigns resources Identifies methods for
monitoring.
Review ICS 215 Incident safety Assess
operations effectiveness
Assess resource efficiency
Information gathering.
Command and General Staff attend
Validates the proposed Operational Plan
Outlines resource requirements
IAP component submittals.
Series of standard forms and supporting documents
Conveys intent and direction for the Period.
Beginning of new Operational Period
Presents the IAPBrief-outs to EOC
staff.
Operations directs implementation
Specific to the Ops Period
Plan is evaluated trough the Period
Adjustments made to meet objectives.
Emergency Operating Records
Legal and Financial Records.
Allows system access through internet
Allows users to be created at any time
New boards may be created or edited
Creates a time line of history of the event and actions taken.
ICS FormsEOC Forms After Action
Reports (AAR).
Forms that are used by all EOC Positions: EOC-123 – Credentialing and Accountability EOC-124 – Reporting for Duty Checklist EOC -126 – Staff Position Shutdown EOC-128 – After Action Critique ICS-211 – EOC Check-In/Check-Out ICS-213 – EOC Message Form ICS-214 – EOC Unit Log EOC-237 – Shift Change Briefing EOC-238 – Position SitRep.
EOC Forms Common to All
EOC-123 EOC Staff Credentialing and Personal
Accountability
EOC-124 EOC ReportingFor Duty Checklist
EOC-126 EOC Staff Position Shutdown Checklist
EOC-128 EOC After Action Critique and Reporting
Checklist
ICS-211 EOC Check In/Out Log
ICS-213 EOC General Message
ICS-214 EOC Unit Log
EOC-237 EOC Shift ChangeBriefing Agenda
EOC-238 EOC PositionSituation Report Form
Submit to Section Chief. Section Chief will submit to Situation Unit Leader
SITUATION SUMMARY
This information will be posted in the Master Situation Report. Please
indicate the major issues as they relate to this
function.Keep notes as brief as possible without excluding critical
information.Complete and
submit a Position Situation Report for each Operational
Period.
Operational Period:Position Title:
POSITION SITUATION REPORTING
Submit to Section Chief. Section Chief will submit to Situation Unit Leader
SITUATION SUMMARY
This information will be posted in the Master Situation Report. Please
indicate the major issues as they relate to this
function.Keep notes as brief as possible without excluding critical
information.Complete and
submit a Position Situation Report for each Operational
Period.
Operational Period:Position Title:
POSITION SITUATION REPORTING
Resource requests (internal/external)Resource priority levels
Life Threatening (LT) Urgent (U) Routine (R)
Resource TrackingState Request Management.
EOC-406 EOC Resource Request, Order and Tracking Flow Chart
Field RequestFor ResourceReceived in
EOC
Logistics SectionChief
Approves orVerifies Request
EOC StafferFormats
Request forSubmission
EOC StafferMakes Request
To SOC thruCall Takers
RESOURCE REQUEST MADE THROUGH THE EOC
SOC-RPCoordinates
Specificswith EOC RP
EOC RP TracksAnd Notifies
Logistics SectionOf Status
SOC ProcessesAnd Assigns
Request to RP
ResourceDelivered
SOC ReceivesField RequestFor ResourceNot from EOC
SOC Call TakerForwards
Request To SOCAction Officer
SOC ActionOfficer ContactsEOC Logistics
Officer to Verify
RESOURCE REQUEST NOT MADE THROUGH THE EOC
EOC RP TracksAnd Notifies
Ops Officer ofStatus
EOC OperationsOfficer CoordWith EOC RP
ResourceDelivered
SOC ProcessesAnd Assigns
Request to RP
SOC-RPCoordinates
Specificswith EOC RP
Verified RequestEOC Logs Officer
Confirms withSOC Action Ofcr
EOC-406April 2009
EOC RESOURCE REQUEST, ORDER AND TRACKING FLOW
Tracked throughSupply Unit
Tracked throughSupply Unit
EOC-407 EOC ResourceRequest Form
Define and communicate detailed staffing requirements
Verify staffing and training requirements
Develop record keeping systems.
Decision MakingTermination
Preparedness & Notification
EOC Shut DownPost-Incident
Evaluation.
EOC Command Staff
EOC ManagerEOC Public Information LiaisonEOC Safety OfficerEOC Liaison OfficerEOC Legal OfficerEOC Support Unit Leader.
EOC Command Staff
Command Policy Group
EOC Manager
EOC SupportUnit Leader
EOC MaintenanceSupport
EOC TechnologySpecialist
EOC CommunicationsSpecialist
EOC RadioSpecialist
EOC EAS/LEINSpecialist
EOC SecuritySupport
EOC LiaisonOfficer
EOC LegalLiaison
EOC SafetyOfficer
EOC PublicInformation Liaison
EOC PhoneOperators
EOC Phone OperationsUnit Leader
EOC Command Staff Org Chart
Approves/Authorizes Incident Action Plans (IAP)
Establishes EOC Priorities & Objectives Assesses and Recommends Evacuation
Orders Prepares Local State of Emergency
Declarations Requests Mutual Aid Approves Additional Resource Requests Staffed with the CEMA Director and CEMA AD.
EOC Manager
Advises staff on information managed through the Joint Information Center and/or Chief PIO
Maintains current information summaries and displays
Provides information on status of incident
Monitors media reports for accuracy Oversees EOC Phone Operations.
EOC Public Information Liaison
Establishes safety effortsMonitors safety status of responseProvides immediate notification of
serious injury or death Initial point of contact for medical
emergencies in EOCAuthority to stop and/or prevent
unsafe actsCoordinates critical incident stress
management.
EOC Safety Officer
Assists with establishment & coordination of interagency contacts
Point of contact for agency representatives
Provides incident status to agenciesMonitors operations to identify
interagency issuesParticipates in planning meetings.
EOC Liaison Officer
Serves as a Liaison to the Legal Team advising the Command Policy Group
Ensures legal rules are applied in all applications
Advises the EOC Manager on legal implications and allowances.
EOC Legal Liaison
Manages administration of WebEOC
Manages computer technicians Monitors operations to identify
EOC support issues Ensures EOC maintenance &
security functions are maintained
Participates in planning meetings.
EOC Support Unit Leader
Assists in determining required facilities and furnishings
Arranges for continuous maintenance of facilities
Ensures utilities and restroom operation
Responds to requests for building maintenance.
EOC Maintenance Support
Ensures appropriate security at the EOC
Coordinates with Support Branch when assistance is needed
Monitors security checkpointsAddresses security issues with EOC
Support Unit Leader.
EOC Security Support
Coordinates technological needs Ensures proper function of technology
equipment Operates and maintains cyber security Serves as Subject Matter Expert (SME)
for internet and network Maintains accountability for equipment.
EOC Technology Specialist
Coordinates phone needsMaintains functionality of all phone
equipmentServes as Subject Matter Expert
(SME) for phone equipmentEnsures accountability for phone and
communications equipment.
EOC Communications Specialist
Provides briefings to EOC Support Unit Leader
Maintains message log of transmissions
Maintains list of frequency assignments and radio designators.
EOC Radio Specialist
EOC COMMAND SECTION
?
EOC Planning Section
Coordinates development of IAP Check-in activities and record maintenance Establishes information requirements and
reporting schedules Collects and analyzes information Prepares situation reports Develops maps and visual aids Coordinates planning meetings Conducts long range/contingency planning.
EOC Planning Section
Command Policy Group
EOC Manager
EOC SituationRecorder
EOC PlanningSection Chief
EOC SituationUnit Leader
EOC IntelligenceCollector
EOC DisplayProcessor
EOC ReproductionSpecialist
EOC DocumentationUnit Leader
EOC DamageAssessment Coordinator
EOC GISAnalyst
EOC General Recorder
EOC DemobilizationUnit Leader
EOC TechnicalSpecialist Unit Leader
EOC Planning Section
Prepares objectives and make assignments within the section.
Oversees development of briefings, displays, and plans
Coordinates the consolidation of key information into reports
Maintains maps, charts, and status boards Establishes historical records collection
process Oversees IAP development.
EOC Planning Section Chief
Incident Cycle meetings are facilitated and/or managed by the Planning Section Chief Command Meeting Regarding Incident
Objectives Command and General Staff Meeting Tactics Meeting Planning Meeting Operations Briefing.
Meetings
Central planning tool Level of detail will vary Written at outset of response and
continuously revised and evaluated Prepared by Planning Section Approved by EOC Manager Implemented by Operations Section.
Incident Action Plan (IAP)
Components of the IAP SITREP (Review of Previous Operational
Period) Incident Briefing (ICS 201) Meteorological Status (ICS 201-1) Map Sketch (ICS 201-2) Organization Assignment (ICS 201-3) Resource Summary (ICs 201-4) Damage and Air Ops Summary (ICS 201-5)…
Components of the IAP (continued) Incident Objectives/Response Summary (ICS
202) EOC Positions and Phone Numbers (ICS
203) Communications Plan (ICS 205) Medical Plan (ICS 206) Health and Safety Analysis (ICS 223) Environmental Summary (ICS 224) Meeting Schedule (ICS 230)
Provides current situation and intelligence assessments
Develops situation and intelligence reports
Seeks available information Evaluates the content of
incoming field situations and major incident reports
Ensures the orderly flow of incident-related information.
EOC Situation Unit Leader
Responsibility of Planning SectionSituation information is gathered at
all levelsSITREP is approved by EOC ManagerDocumentation Unit Leader
distributes SITREP to all EOC Section Chiefs
EOC Manager is responsible for ensuring all personnel are briefed.
Situation Report (SITREP)
Regularly reviews incoming reportsSummarizes reports for IAP
development Monitors situation reports for IAP
effectiveness.
EOC Situation Recorder
Monitors the intelligence community for new related incident information
Relays critical and sensitive information
Summarizes intelligence data and provides Report to EOC Manger and Section Chiefs
Assists with IAP development.
EOC Intelligence Collector
Produces necessary boards and displays
Produces and updates maps Assists Unit Leader as necessary in
IAP preparations.
EOC Display Processor
Collects documentation from all EOC sections Maintains accurate and complete records Assists the EOC organization in maintaining
files, journals, and special reports Organizes forms, logs, journals, and reports Maintains and preserves disaster/emergency
related files and other documents Compiles, copies, and distributes the EOC IAP.
EOC Documentation Unit Leader
Assists with document reproduction needs
Ensures sufficient copies are available for briefings and meetings
Reviews reproduced documents to ensure all copies are complete.
EOC Reproduction Specialist
Develops damage assessment reports for IAP
Monitors situation reports
Attends meetings as required.
EOC Damage Assessment Coord.
Designs and develops GIS models and templates
Transposes incoming data into GIS or related databases
Provides GIS information and maps for the IAP.
EOC GIS Analyst
Assists the Direct Report to whom assigned
Maintains detailed notes and document activities within assignment
Transcribes any hand-written notes to electronic files.
EOC General Recorder
Develops a De-Activation Plan for the EOC Monitors the demobilization of emergency
responders and support staff Monitors current EOC IAP Ensures that EOC Staff complete all reports,
time sheets, etc prior to de-activation.
EOC Demobilization Unit Leader
Provides information and advice within area of expertise
Responds to requests for technical advice Monitors incident site operations and
procedures Provides periodic situation or status
reports.
EOC Tech Specialist Unit Leader
EOC PLANNING SECTION
?
EOC Operations Section
Coordinates resource support requests from on-scene incident commanders through activated Emergency Support Function (ESF) Groups/Partners
Coordinates an incident’s overall tactical operations required to meet CPG Objectives during a given Operational Period
Identifies and prioritizes resource requirements Coordinates with other Staff Sections as required Organizes as necessary and adjusts to support the
event/incident, and/or EOC activation level (3,2,1).
EOC Operations Section
Staff Manual APPENDIX 12-3
Command Policy Group
EOC Manager
ESF-4 Fire ServicesGroup Supervisor
EOC EmergencyServices Branch Director
ESF-9 SARGroup Supervisor
ESF-10 HazmatGroup Supervisor
ESF-6 Mass Care &Shelter Group Supervisor
EOC Human ServicesBranch Director
ESF-8 Health & MedicalGroup Supervisor
ESF-11 Pets & AnimalsGroup Supervisor
EOC StagingArea Manager
EOC ASOC GroupSupervisor (Air Boss)
EOC Evacuation AssemblyArea Group Supervisor
ESF-1 Evacuation/Re-EntryBranch Director
ESF-3 Public Works &Engineering Group Super
EOC InfrastructureBranch Director
ESF-12 Energy & UtilitiesGroup Supervisor
EOC OperationsSection Chief
ESF-13 Public Safety &Security Group Supervisor
EOC MilitarySupport Liaison
EOC Operations Section
EOC Operations Section(Branch, Group, and Manager Primary Agencies)
HUMAN SERVICES BRANCHCHATHAM COUNTY PUBLIC HEALTH (CCPH)
INFRASTUCTURE BRANCHCHATHAM COUNTY PUBLIC WORKS (CCPW)
AIR SUPPORT OPERATIONS GROUPMOSQUITO CONTROL (MOSCON)
EVACUATION & RE-ENTRY BRANCHCEMA STAFF
STAGING AREA MANAGERTO BE DETERMINED (YOU?)
EMERGENCY SERVICES BRANCHCHATHAM COUNTY SHERIFF’S OFFICE (CCSO)
OPERATIONS SECTIONCEMA STAFF
Coordinates the activities of the ESF Groups assigned to Section in order to satisfy all support requests
Directs and coordinates all operations, through appropriate staff sections, to meet the objectives established in the IAP each operational period
Monitors the situation, making adjustments to support procedures and operations as needed
Prioritizes available resources, and determines the requirements for additional resources
Responsible for all Operations Section functions Responsible to the EOC Manager.
EOC Operations Section Chief
CEMA STAFF
Staff Manual APPENDIX 12-7
Emergency Services Branch
ESF- 10 HAZMAT RESPONSE GROUPSAVANNAH FIRE & EMERGENCY SERVICES (SFES)
ESF- 13 PUBLIC SAFETY & SECURITY GROUPSAVANNAH-CHATHAM METRO POLICE DEPARTMENT (SCMPD)
MILITARY SUPPORT LIAISONSGANG, USCG, FS/HAAF, OTHERS AS NEEDED
ESF- 9 SEARCH & RESCUE GROUPSAVANNAH FIRE & EMERGENCY SERVICES (SFES)
ESF- 4 FIRE SERVICES GROUPSOUTHSIDE FIRE DEPARTMENT (SSFD)
EMERGENCY SERVICES BRANCHCHATHAM COUNTY SHERIFF’S OFFICE (CCSO)
Coordinates planning efforts, and execution of operations involving ESF Groups 4, 9, 10, 13, & assigned Military LNOs
Monitors on-going operations & recommends adjustments to ensure progress against stated objectives
Determines need for additional resources Maintains contact with available support agencies
and resources Responsible to the Operations Section Chief.
EOC Emergency Services Branch Director
CHATHAM COUNTY SHERIFF’S OFFICE
Staff Manual APPENDIX 12-19
Coordinates Mutual Aid Requests Coordinates fire response capabilities
throughout the County Maintains status of available firefighting
agencies and resources, and an inventory of equipment reported lost or damaged
Facilitates support for detection/suppression of wildland, rural, and urban fires resulting from, or incidentally to a significant emergency event
Maintains contact with available support agencies and resources.
EOC ESF-4 Group Supervisor
(Firefighting)SOUTHSIDE FIRE DEPARTMENT
Staff Manual APPENDIX 12-25
Available to coordinate all Search and Rescue response and operations upon request
Coordinates all requests for Mutual Aid to include use of GSAR
Maintains status of available resources and an inventory of equipment reported lost or damaged
Maintains contact with available support agencies and resources.
EOC ESF-9 Group Supervisor(Search and Rescue)
SAVANNAH FIRE AND EMERGENCY SERVICES
Staff Manual APPENDIX 12-29
Available upon request to coordinate responses to HAZMAT events
Coordinates all requests for Mutual Aid regarding HAZMAT response
Maintains status of available resources and an inventory of equipment reported lost or damaged
Maintains contact with available support agencies and resources.
EOC ESF-10 Group Supervisor(Hazardous Materials)
SAVANNAH FIRE AND EMERGENCY SERVICES
Staff Manual APPENDIX 12-33
Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring supplemental law enforcement and/or security resources
Maintains status of available law enforcement agencies and resources, and an inventory of equipment reported lost or damaged
Maintains contact with available support agencies and resources.
EOC ESF-13 Group Supervisor
(Public Safety and Security)SAVANNAH-CHATHAM METRO POLICE DEPARTMENT
Staff Manual APPENDIX 12-37
Coordinates civilian requests for support of available military resources
Primary POC for the EOC with their respective military organization
Primary Services: USCG, National Guard, Army.
EOC Military Support Liaisons
Staff Manual APPENDIX 12-41
Evacuation & Re-Entry Branch
REGISTRATION UNITAMERICAN RED CROSS (ARC)
PASSENGER SERVICES UNITCHATHAM COUNTY PUBLIC HEALTH (CCPH)
TRANSPORTATION UNITCHATHAM COUNTY FLEET OPERATIONS
FACILITIES UNITSAVANNAH LEISURE SERVICES (CIVIC CENTER)
EAA GROUPCITIZENS EMERGENCY RESPONSE TEAM (CERT)
EVACUATION & RE-ENTRY BRANCHCEMA STAFF
Coordinates resources required to conduct mandatory evacuations from within the County when needed
Establishes the Evacuation Assembly Area and coordinates resources required to support a mandatory evacuation of the entire County
Monitors and supports County Re-Entry Plan
Maintains contact with available support agencies and resources.
EOC Evac/Re-Entry Branch Director
CEMA STAFF
Staff Manual APPENDIX 12-77
Coordinates all resources supporting evacuation operations at the Evacuation Assembly Area (EAA), and serves as the EOC’s primary POC at the EAA during evacuations
EAA operations are outlined in the Chatham County EOP, ESF-1 Annex (Transportation), Appendix 1-1 (Evacuation and Re-Entry Coordination), Tab A (Evacuation Assembly Area Coordination)
Supports Re-Entry and Evacuee Reception Center (ERC) Operations
Maintains contact with available support agencies and resources.
EOC EAA/ERC Group Supervisor
CITIZENS EMERGENCY RESPONSE TEAM (CERT)
Staff Manual APPENDIX 12-83
Human Services Branch
ESF- 11 PETS & ANIMALS GROUPSCMPD ANIMAL CONTROL
ESF- 8 HEALTH & MEDICAL GROUPCHATHAM COUNTY PUBLIC HEALTH (CCPH)
ESF- 6 MASS CARE & SHELTERING GROUPGA DEPT OF FAMILY & CHILDREN SERVICES (DFCS)
HUMAN SERVICES BRANCHCHATHAM COUNTY HEALTH DEPARTMENT (CCHD)
Coordinates planning efforts, and execution of operations involving ESF Groups 6, 8, & 11
Monitors on-going operations & recommends adjustments to ensure progress against stated objectives
Determines need for additional resources Maintains contact with available support
agencies and resources.
EOC Human Services Branch Director
CHATHAM COUNTY HEALTH DEPARTMENT
Staff Manual APPENDIX 12-45
Coordinates the rapid mobilization of resources to support local agencies providing mass care and sheltering capabilities during potential or actual incidents
Coordinates for the establishment of, and maintains congregate shelters
Coordinates for the establishment of, and maintains
mass feeding sites Maintains contact with available support
agencies and resources.
EOC ESF-6 Group Supervisor
(Mass Care)GA DEPARTMENT OF FAMILY AND CHILDREN SERVICES
Staff Manual APPENDIX 12-51
Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring additional public health and/or medical services
Provide direct support to established shelters and mass feeding sites
Maintains contact with available support agencies and resources.
EOC ESF-8 Group Supervisor
(Health and Medical Services)CHATHAM COUNTY PUBLIC HEALTH
Staff Manual APPENDIX 12-55
Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring the evacuation and/or care of household pets and/or service animals
Coordinates post event animal issues Maintains contact with available support
agencies and resources.
EOC ESF-11 (Pets) Group Supervisor
SCMPD ANIMAL CONTROL
Staff Manual APPENDIX 12-59
Infrastructure Branch
ESF- 12 ENERGY & UNTILITIES GROUPCHATHAM COUNTY PUBLIC WORKS (CCPW)
ESF- 3 PUBLIC WORKS & ENGINEERING GROUPCHATHAM COUNTY PUBLIC WORKS (CCPW)
INFRASTRUCTURE BRANCHCHATHAM COUNTY PUBLIC WORKS (CCPW)
Coordinates planning efforts, and execution of operations involving ESF Groups 3 & 12
Monitors on-going operations & recommends adjustments to ensure progress against stated objectives
Determines need for additional resources Maintains contact with available support
agencies and resources.
EOC Infrastructure Branch Director
CHATHAM COUNTY PUBLIC WORKS
Staff Manual APPENDIX 12-63
Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring public works and/or engineering assets
Conduct damage assessments of County infrastructure and facilities
Repair and Restore essential facilities and services Manage debris Maintains contact with available support agencies
and resources.
EOC ESF-3 Group Supervisor
(Public Works and Engineering)CHATHAM COUNTY PUBLIC WORKS
Staff Manual APPENDIX 12-69
Coordinate the rapid mobilization of resources to provide support to local agencies during potential or actual incidents affecting energy and utility services
Effect repairs and restoration of utility services supporting Chatham County: Electricity, Natural Gas, Telephone
Maintains contact with available support agencies and resources.
EOC ESF-12 Group Supervisor
(Energy)CHATHAM COUNTY PUBLIC WORKS
Staff Manual APPENDIX 12-73
Air Support Operations Center Group
(ASOC)MOSQUITO CONTROL
ASOCCHATHAM COUNTY MOSQUITO CONTROL (MOSCON)
Facilitates all incident aviation activities and
coordinates all aviation support requests
Maintains contact with available support agencies
and aviation resources.
Staging Area Manager
STAGING AREA MANAGER
Identifies, establishes, and facilitates management of
staging areas supporting response/recovery operations
Coordinates all staging area support activities and serves as the
Direct Report for all established local Staging Area Managers.
EOC Operations Section
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EOC Logistics Section
Assigns work locations and preliminary tasks
Identifies service and support requirements
Coordinates reception, staging, onward movement and integration of personnel
Processes additional resource requests
Estimates future capabilities.
EOC Logistics Section
Command Policy Group
EOC Manager
ESF-2 CommunicationsUnit Leader
EOC LogisticsSection Chief
EOC ServicesBranch Director
ESF-8 MedicalUnit Leader
ESF-7 ResourcesUnit Leader
EOC SupportBranch Director
EOC SupplyUnit Leader
EOC DeputyLogistics Chief
ESF-1 Ground SupportUnit Leader
ESF-11 Food ServicesUnit Leader
EOC FacilitiesUnit Leader
EOC Logistics Section
Develops a plan for carrying out responsibilities
Activates Branches/ Units as needed Conducts periodic section briefings Monitors housing, feeding, transportation and
medical needs Establishes critical supply and equipment list Works closely with Volunteer Organizations
Active in Disasters (VOAD) Implements fuel plans.
EOC Logistics Section Chief
Serves as the Liaison between Planning and Operations Sections
Attends all planning meetings Keeps the Logistics Section Chief updated Ensures the Section is properly structured
Updates Logistics plans Reviews resource request Keeps constant monitoring of the Critical
Resource List.
EOC Deputy Logistics Chief
Ensures that the Logistics Services Branch functions are carried out
Ensures the Communications Unit can support radio and telephone communications
Ensures medical support is in place Ensures that adequate food is available Develops Branch Plans.
EOC Services Branch Director
Develops the Communications Plan Activates necessary radio nets Ensures interoperability of
communications systems.
EOC ESF-2 Unit Leader(Communications)
Determines the number and staffing size of sick call sites and first aid stations
Orders medical supplies as needed Determines medical bench stock needs Determines the current and projected
needs Works closely with Safety Officer Establishes transportation needs for
medical evacuations.
EOC ESF-8 Unit Leader(Health and Medical)
Determines and establishes the food service sites
Establishes operations times for food service
Ensures that food is being handled, stored, prepared and served in a safe manner
Works with the Dietician Orders all food service supplies.
EOC ESF-11 Food/Water Unit Leader
Ensures that the Logistics Support Branch functions are carried out
Ensures that the supply unit is properly manned
Ensures the Facilities Unit has pre-identified bases or camps prepared for operations
Ensures the Ground Support Unit begins immediate status of all rolling stock.
EOC Support Branch Director
Develops the supply plan Ensures that supplies are ordered Establishes a system to track and
account for all resources Develops the Critical Resource List Provides accounting of all incident
personnel and equipment Maintains inventories supplies Receives and distributes all resources.
EOC Supply Unit Leader
Develops the plan for staging and housing of response personnel
Ensures that an adequate safe and healthy facility can sleep, support and feed all responders
Develops a security plan for all facilities
Orders necessary supplies and support items.
EOC Facilities Unit Leader
Develops the transportation plan for the field response
Ensures fuel and repair parts are ordered Provides for the scheduling of ground
transportation assets Provides for the maintenance of response
vehicles Develops and implements the Traffic Plan Deploys forward maintenance repair and
refueling teams.
EOC ESF-1 Ground Support Unit Leader
(Transportation)
EOC LOGISTICS SECTION
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EOC Finance/Admin Section
Manages all EOC financial aspectsMaintains EOC personnel time
recordsProvides financial inputServes as liaison between EOC and
County or Municipal Finance/Administration Sections.
EOC Finance/Admin Section
EOC Finance/Admin Section
Command Policy Group
EOC Manager
EOC PersonnelTime Recorder
EOC Finance/AdminSection Chief
EOC TimeUnit Leader
EOC EquipmentTime Recorder
EOC CompensationInjury Specialist
EOC Compensation &Claims Unit Leader
EOC ClaimsSpecialist
EOC CostUnit Leader
EOC ProcurementUnit Leader
EOC Administrative andClerical Assistants
EOC AdministrativeSupport Unit Leader
Provides guidance and establishes procedures to authorize the commitment and payment of funds
Tracks personnel time Keeps current with day-to-day
accounting procedures Tracks and process contracts,
claims, and other payments Maintains and preserves all records.
EOC Finance/Admin Section Chief
Maintains and monitors personnel time recording
Monitors time sheets, rosters, overtime requests and other administrative support
Maintains EOC sign in time sheet.
EOC Time Unit Leader
Establishes and maintains a file for incident personnel time reports
Initiates or updates a time report from all applicable personnel
Ensures that all employee identification information is verified
Posts personnel travel and work hours, etc, to personnel time documents
Ensures that time reports are signed.
EOC Personnel Time Recorder
Assists units in establishing a system for collecting equipment time reports
Posts all equipment time tickets Prepares and uses a summary invoice
for equipment Submits data to Time Unit Leader Maintains current posting on all
charges or credits for fuel, parts, and service
Verifies all time data and deductions.
EOC Equipment Time Recorder
Administers financial matters arising from serious injury and/or death
Processes all other incident claims Documents and maintains a log of all
accidents and injuries Investigates all injury and damage claims Coordinates and processes all
administrative paperwork on serious injuries or deaths
Maintains a log of all potential claims.
EOC Comp & Claims Unit Leader
Establishes procedures with Medical Unit Leader on prompt notification
Obtains copies of Incident Medical Plan Provides written authority for persons
requiring medical treatment Ensures that correct agency forms are
being used Provides correct billing forms Coordinates with Medical Liaison
regarding updates to status of personnel.
EOC Comp Injury Specialist
Coordinates a claims prevention plan Initiates an investigation on all
claims other than personnel injury Obtains witness statements Documents any incomplete
investigations Documents follow-up action needs Updates the Compensation/Claims
Unit Leader.
EOC Claims Specialist
Determines the initial support operations
Assists Section Chief with documenting the event
Assists with the development of the Section’s Situation Report (SitRep)
Assists with the preparation of briefing materials
Determines personnel assignments.
EOC Admin Support Unit Leader
Determines the initial support operations Assists Unit Leader with documentation Ensures that the supply closet is
completely stocked Assists with all filing Assists with Check-In Ensures all EOC staff have appropriate
identification Ensures that the identification log stays
current.
EOC Admin & Clerical Assistants
Establishes a disaster accounting system Monitors disaster expenditures Ensures that all sections are documenting
cost information Collects, compiles cost information Obtains and records all cost data Makes recommendations for cost savings Compiles cumulative cost records Organizes and prepares records for audits.
EOC Cost Unit Leader
Contacts appropriate Unit Leaders on incident needs
Advises Branch/Unit Leaders on procurement procedures
Coordinates required paperwork Obtains listing of activated
contracts/agreements Establishes contracts with supply vendors Coordinates use of imprest funds Verifies all invoices.
EOC Procurement Unit Leader
EOC FINANCE/ADMIN SECTION
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Questions/CommentsOverview Day 2
WebEOC Training EOC Exercise Hotwash
Police area/room, restore EOC readiness
Critiques.
Day One Wrap-Up
Emergency Operations PlanSupport Annex FEOC Staff ManualUpdated June 2009