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China Life MPF Member Online Account User Guide 1. Two-Factor Authentication ( First-Time Registration, Login, Reset Password) 2. List of Accounts and Balance 3. Check Contribution History 4. Check and Change Investment Choice 5. Edit Password 6. Download Statement

China Life MPF Member Online Account User Guide

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Page 1: China Life MPF Member Online Account User Guide

China Life MPF Member Online Account User Guide

1. Two-Factor Authentication (First-Time Registration, Login, Reset Password)

2. List of Accounts and Balance

3. Check Contribution History

4. Check and Change Investment Choice

5. Edit Password

6. Download Statement

Page 2: China Life MPF Member Online Account User Guide

China Life MPF Member Online AccountTwo-Factor Authentication User Guide

First-Time Registration Login Reset Password

What is Two-Factor Authentication (2FA)? When do I need to use 2FA?

• A more secure and reliable identity confirmation method

• For login, a one-time verification code will be sent to your mobile no. or email address held by record of China Life

Trustees Limited every time. Verification code (together with the password you have set) is a must to login

• To register online account for first-time* and/or to reset password, verification code is also required to work with

your HKID/passport number and date of birth

Member Online Account for Website & Mobile Apps

• Same account for website and mobile apps

• Website: www.chinalife.com.hk First click “Login” in the top-right-hand corner and then select “Hong Kong MPF”

under “Individual”

• Mobile apps: Download “China Life MPF” (iOS or Android) and click “Member Login”

* If you have registered with other China Life MPF account(s) before, no re-registration is needed.

Page 3: China Life MPF Member Online Account User Guide

First-Time RegistrationStep 1 – Identity Authentication

Enter your date of birth

Select the way you would like to receive the verification code. Then

click “Send Verification Code”, a one-time verification code will be

sent to your mobile no. or email address registered at China Life

Trustees Limited

Click “Next Step”

Enter the verification code received

A1234567

Enter your HKID/ Passport No. or User ID

01/01/1990

123456

Click “Register” on login page to enter this page

OR

123456

Page 4: China Life MPF Member Online Account User Guide

First-Time RegistrationStep 2 – Set Up Your Online Account

Set an user ID for your

online account

Set a password for your

online account and enter it

again

Testing123

••••••••

••••••••

Page 5: China Life MPF Member Online Account User Guide

First-Time RegistrationStep 3 – Completed

Page 6: China Life MPF Member Online Account User Guide

Login

Enter your HKID / passport number or User ID

You may choose one of the login ID types in below:

1. HKID / passport; or

2. User ID that you have set in registration

Enter the password you have set in registration

Click “Login”

A1234567

••••••••

Enter the verification code received

123456

Select the way you would like to receive the verification code. Then

click “Send Verification Code”, a one-time verification code will be

sent to your mobile no. or email address registered at China Life

Trustees Limited

OR

123456

Page 7: China Life MPF Member Online Account User Guide

Reset PasswordStep 1 – Identity Authentication

Enter your date of birth

Click “Next Step”

Enter the verification code received

A1234567

Enter your HKID/ Passport No. or User ID

01/01/1990

123456

Click “Forget Password” on login page to

enter this page

OR

123456

Select the way you would like to receive the verification code. Then

click “Send Verification Code”, a one-time verification code will be

sent to your mobile no. or email address registered at China Life

Trustees Limited

Page 8: China Life MPF Member Online Account User Guide

Reset PasswordStep 2 – Reset Password

Set a new password and

enter again

Click “Next Step”

••••••••

••••••••

Page 9: China Life MPF Member Online Account User Guide

Reset PasswordStep 3 – Completed

Page 10: China Life MPF Member Online Account User Guide

China Life MPF Member Online Account User Guide2. List of Accounts

You can check your accountbalance and gain / loss sinceinception

1

Click Scheme No. toshow more details

2

Page 11: China Life MPF Member Online Account User Guide

Account Balance

Different contribution portions areshown

300001234567-000001

Page 12: China Life MPF Member Online Account User Guide

Constituent Fund Balance

Click “ConstituentFund Balance”

4

Your MPF assets are shown in pie chart interms of constituent fund

500001234567-000001

Page 13: China Life MPF Member Online Account User Guide

Constituent Fund Balance

Balance in terms ofconstituent funds areshown

6

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Page 14: China Life MPF Member Online Account User Guide

China Life MPF Member Online Account User Guide3. Contribution History

Click Scheme No.1

Page 15: China Life MPF Member Online Account User Guide

Contribution History

Click “ContributionHistory”

2

Select range of contribution period then click “Go”

Only records of last 24 months can be shown

3

10/07/2018 09/07/2020

00001234567-000001

Page 16: China Life MPF Member Online Account User Guide

Contribution History

Details of each contribution periodwill be shown

4

00001234567-000001

Page 17: China Life MPF Member Online Account User Guide

China Life MPF Member Online Account User Guide4. Investment Choice

Click Scheme No.1

Page 18: China Life MPF Member Online Account User Guide

Investment Choice

Click “InvestmentChoice”

2

Your investment choice will be shown in pie charts and table

3

00001234567-000001

Page 19: China Life MPF Member Online Account User Guide

Changing Future Contribution and Transfer-In Assets / Rebalancing Existing Accrued Benefits

• If you wish to change the fund choice for“new money”, i.e. future contribution andtransfer-in assets: please perform “Changing Future

Contribution and Transfer-In Assets”instruction

(your existing accrued benefits would notbe affected)

4

• If you wish to change the fund distributionfor “old money”, i.e. existing accruedbenefits : please perform “Rebalancing Existing

Accumulated Unit Holdings” instruction(your future contribution and transfer-inassets would not be affected)

• If you wish to change the fund choice forboth “old money” and “new money” please perform both instructions

Now we will first demonstrate how to changefund choice for future contribution andtransfer-in assets

Click “Changing Future Contribution andTransfer-In Assets”

5

Page 20: China Life MPF Member Online Account User Guide

Changing Future Contribution and Transfer-In Assets

Read through theTerms of Use

6

00001234567-000001

Page 21: China Life MPF Member Online Account User Guide

Changing Future Contribution and Transfer-In Assets

this box to confirm that youhave read and understood theMPF Scheme Brochure and theNotes set out above

7

Click“Confirm”

8

00001234567-000001

Page 22: China Life MPF Member Online Account User Guide

Changing Future Contribution and Transfer-In Assets

You may choose eitherOption 1 for DefaultInvestment Strategy(“DIS”), or Option 2 forconstituent fund(s)

9

00001234567-000001

Page 23: China Life MPF Member Online Account User Guide

Changing Future Contribution and Transfer-In Assets

If you wish to changeyour investment choiceto DIS, Option 1

10

00001234567-000001

Page 24: China Life MPF Member Online Account User Guide

Changing Future Contribution and Transfer-In Assets

If you wish to change yourinvestment choice to constituentfund, Option 2, and then inputyour new investment allocation

Please note that total percentagemust add up to 100%

11

30

70

Click“Submit”

12

Page 25: China Life MPF Member Online Account User Guide

Changing Future Contribution and Transfer-In Assets

Check the instructionagain and click “Confirm”

13

00001234567-000001

Page 26: China Life MPF Member Online Account User Guide

Changing Future Contribution and Transfer-In Assets

Choose how would youlike to receive thenotification, then click“Confirm”

14

Page 27: China Life MPF Member Online Account User Guide

Changing Future Contribution and Transfer-In Assets

An acknowledgementwill be shown

15

00001234567-000001

00001234567-000001

00001234567

Page 28: China Life MPF Member Online Account User Guide

Rebalancing Existing Accrued Benefits

Now we will demonstrate howto change fund choice forexisting accrued benefits

Click “Rebalancing ExistingAccumulated Unit Holdings”

16

00001234567-000001

Page 29: China Life MPF Member Online Account User Guide

Rebalancing Existing Accrued Benefits

Read through theTerms of Use

17

00001234567-000001

Page 30: China Life MPF Member Online Account User Guide

Rebalancing Existing Accrued Benefits

this box to confirm that youhave read and understood theMPF Scheme Brochure and theNotes set out above

18

Click“Confirm”

19

00001234567-000001

Page 31: China Life MPF Member Online Account User Guide

Rebalancing Existing Accrued Benefits

You may choose either Option 1 for Default Investment Strategy (“DIS”), or Option 2 for constituent fund(s)

20

00001234567-000001

Page 32: China Life MPF Member Online Account User Guide

Rebalancing Existing Accrued Benefits

If you wish to changeyour investment choiceto DIS, Option 1

21

00001234567-000001

Page 33: China Life MPF Member Online Account User Guide

Rebalancing Existing Accrued Benefits

If you wish to change your investment choice to constituent fund, Option 2, and then input your new investment allocation

Please note that total percentage must add up to 100%

22

100

Click“Submit”

23

Page 34: China Life MPF Member Online Account User Guide

Rebalancing Existing Accrued Benefits

Check the instructionagain and click “Confirm”

24

00001234567-000001

Page 35: China Life MPF Member Online Account User Guide

Rebalancing Existing Accrued Benefits

Choose how would youlike to receive thenotification, then click“Confirm”

25

Page 36: China Life MPF Member Online Account User Guide

Rebalancing Existing Accrued Benefits

An acknowledgementwill be shown

26

00001234567-000001

00001234567-000001

00001234567

Page 37: China Life MPF Member Online Account User Guide

China Life MPF Member Online Account User Guide5. Edit Login Password

For security purpose, we highly recommend youto change your password periodically

•••••••• Enter your existing password2

••••••••

••••••••

Set your new password, andenter it again

3

Click“Submit”

4

Click “Edit Login Password”1

Page 38: China Life MPF Member Online Account User Guide

China Life MPF Member Online Account User Guide6. Statement Download

Click “Statement Download”1

Click “Retrieve” to download the PDF file(s) of various types of statement

200001234567

00001234567