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CLSA 21st Investors' Forum
15 September 2014
Chow Tai Fook Jewellery Group Limited
Agenda
About Chow Tai Fook
Financial Highlights and Business Outlook
Initiatives to Enhance Understanding of
Customers
About Chow Tai Fook
2014
2011
2003
1998
1990
1956
Opened our first POS in Mainland China
The first to launch the 999.9 gold jewellery products in Hong Kong & Macau, and became an industry standard in 1980s
Implemented the “Fixed Price” policy which enhanced the pricing transparency and customers’ shopping experience
Listed on the Main Board of The Stock Exchange of Hong Kong (stock code: 1929)
1929
Started engaging in the jewellery business
Centralised PRC operations and established the headquarters in Shenzhen
Opened our 2,000th POS in Wuhan
The largest jeweller by market share in Mainland China, Hong Kong & Macau
The world’s largest pure-play jeweller by market capitalisation
3
The Story of Chow Tai Fook
4
Loyal, highly-experienced & dynamic management team
Vertically integrated business model
Extensive retail network with deep access to rising consumer spending
Diversified product portfolio
Our Unrivalled Competitive Strengths
Iconic & trusted brand with 85 years of heritage
Procurement of raw materials
Well established
relationship with
global suppliers
e.g. De Beers,
Rio Tinto,
ALROSA, etc
Rough diamond cutting and
polishing
4 diamond cutting
and polishing sites
in Botswana,
South Africa and
Mainland China
Process over
190,000 carat of
diamonds yearly
Dia
mo
nd
an
d g
em
sto
ne
s P
rec
iou
s
me
tals
Designs Award-winning
R&D team with
over 600
employees
Jewellery
manufacturing
4 production sites
in Shunde,
Shenzhen, Wuhan,
and Hong Kong
Produce almost
50% of products
sold
Retail and Wholesale
Over 2,000 POS in
Mainland China,
Hong Kong, Macau,
Taiwan, Singapore
and Malaysia
Sold over 20 million pieces of product
yearly
Over 1,300,000 members under
Chow Tai Fook
Membership
Programme
Upstream Midstream Downstream
5
Our Vertically Integrated Business Model
6
Jewellery Park, Wuhan
Occupied area
(secured)
221,000 m2
Production
capacity
(annual)
Over 1 million jewellery pieces at the
end of FY2015
Investment Estimated investment:
- HK$2.6 billion up to FY2018
Investment spent up to FY2014:
- HK$130.2 million
Jewellery
Production
16%
77%
7%
Furniture,
Fixtures and
Equipment
Land & Buildings
Plant and
Machineries
& Motor
Vehicles
Logistics and
Distribution
Training E-commerce
Jewellery
Business
Support
Sales
Exhibition
and Tourism
2,123 POS as at 30 June 2014
Target 200 net Jewellery POS openings in FY2015
7
Our Extensive Retail Network
Hong Kong, Macau and other Asian markets
Mainland China
116 POS as at 30 June 2014
4 net Jewellery POS openings in
1QFY2015
2,007 POS as at 30 June 2014
42 net Jewellery POS openings in
1QFY2015
8
17.2%
51.7%
31.1%
12.8%
46.3%
40.9%
By tier of cities
(Total: 1,828 POS)
% of % of
RSV1 POS
Tier I
Tier II
Tier III & others
Retail Network Management – FY2015
Leverage on quality franchisees for the expansion of POS in lower tier cities
Strategically enrich product offerings & increase selections of SKUs & collections at store level
¹ RSV = Retail sales value is measured at the ending price (VAT inclusive, if any) of products sold to customers in self-operated POS and franchised POS
17.0%
19.5%
17.6%
16.3%
18.6%
11.0%
17.3%
18.2%
19.1% 15.4%
19.1%
10.9%
By geography
(Total: 1,828 POS)
% of % of
RSV1 POS
Eastern
Southern
Western
Northern
Central
Northeastern
61.3%
10.4%
28.3%
56.4%
8.3%
35.3%
By operation model
(Total: 1,828 POS)
% of % of
RSV1 POS Self-Operated (Concessionaire) Self-Operated (Others) Franchised
Our Jewellery POS Network – Mainland China
(As at 31 March 2014)
9
Our Diversified Product Portfolio
Mass
luxury
Youth
line
Broad product
portfolio ranging
from high-end luxury
to mass luxury and
youth line segments
Mass luxury accounts for over
80% of our Group’s revenue
Broad product
offerings include
one-of-a-kind
pieces, patented,
proprietary and
licensed collections
Design-oriented
collections with sophisticated
craftsmanship
High-end
luxury “Reflections of Siem” Collection
“The Perfect One” Wedding Collection
“Bao Bao Family” Collection “Magic Square” Collection
“Angry Bird” Collection “Disney Classic” Collection
Financial Highlights &
Business Outlook
Revenue by operation model
(HK$ m)
Revenue by product
(HK$ m)
FY2012 FY2013 FY2014
Gem-set jewellery
Gold products
Platinum / Karat gold products
Watches
4.3%
57,434
77,407
56,571
27.2% 22.9%
21.1%
52.6% 57.4%
61.2%
13.8%
6.4%
14.5% 13.4%
5.2%
FY2012 FY2013 FY2014
18.2%
Hong Kong, Macau and other Asian markets
Hong Kong, Macau and other Asian markets (Revenue settled in RMB or
China UnionPay)
Mainland China
52.8% 56.6%
56,571 57,434
77,407
21.0% 25.1%
54.5%
22.4% 22.1%
27.3%
FY2012 FY2013 FY2014
Retail
Wholesale
56,571 57,434
77,407
87.6% 83.5%
12.4% 16.5%
86.8%
13.2%
11
Revenue by geography
(HK$ m)
Revenue Breakdown
3.4%
-7.8%
21.0%
13.8%
-27.9%
-6.3% -1.0%
47.0%
-1.3%
-50.1%
-1.7% -4.5%
33.0%
6.6%
-39.9%
Mainland China Hong Kong, Macau & Taiwan Overall
2HFY2013 1HFY2014 1HFY2013 2HFY2014 1QFY2015
12
SSSG by Geography
-10.1% -9.5%
5.3% 10.8%
1.7% 2.0%
-1.7%
56.0%
5.4%
-56.0%
-1.7% -4.5%
33.0%
6.6%
-39.9%
Gem-set jewellery Gold products Overall
2HFY2013 1HFY2014 1HFY2013 2HFY2014 1QFY2015
13
SSSG by Product
14
Selling, general, administrative and other
expenses (SG&A expenses) (HK$ m)
Rental expenses / Concessionaire fees’
structure1 (%)
2.1%
3.0% 3.5%
10.7%
9.8%
9.2%
Rental expenses - Hong Kong and Macau
Concessionaire fees - Mainland China
FY2013 FY2014 FY2012
¹ Rental and concessionaire fees’ structure represents the % of rental expenses in HK/Macau and the concessionaire fees in Main land China to their respective retail revenue
FY2012 FY2013 FY2014
Staff costs Concessionaire fees
Rental expenses Advertising and promotion
Depreciation Other SG&A
5.5%
14.4%
16.0% 15.8%
As % of Revenue
5.5%
5.7%
3.9%
1.2% 0.8%
2.3%
3.7%
1.4%
0.8%
2.7%
5.7%
3.3%
1.3%
2.7%
8,164
9,182
0.7%
0.8%
1.8%
12,245
2.0%
SG&A and Other Expenses
15
Key Information
Consideration and funding Approximately US$150 million funded internally
100% of HOF on a cash-free and debt-free basis Business to be acquired
Acquisition of HOF
HOF’s operations Existing operations of HOF will continue to run on a standalone basis
under the leadership of the existing team at HOF
16
Company Background Product Category Overview
InDesign Magazine –
50 most visible jewellery brands (2012)
1 Tiffany
2 Pandora
3 Hearts On Fire
4 Cartier
7 Forevermark
12 Harry Winston
13 Bulgari
Bridal
Fashion / Classic
A luxury branded diamond company offering premium bridal and fashion jewellery products using The World’s Most Perfectly Cut Diamond®
Global presence with over 500 POS in 31 countries,
with US being its largest market
Appealing brand proposition to the Chinese community with proven success in Taiwan
Audited sales of US$99m and US$105m in 2012 and 2013, respectively
80% wholesale and 20% retail
Acquisition of HOF
Designer collections
Complementary brand and portfolio position to the CTF’s product offerings A higher value exclusive and unique luxury diamond brand in-line with CTF’s
strategies to optimise product mix and promote higher value products
17
Ownership of a global luxury diamond brand and world-class production
and design Ranked as the 3rd most visible jewellery brand in 2012 by InDesign Magazine, with
strong technological and design know-how that can be shared with CTF
Positive contribution to the financial and operations of CTF HOF’s existing management team will continue to run HOF’s profitable existing
operation on a standalone basis, while CTF will focus on its business in China
Ready for “plug-and play” at CTF’s existing distribution network in China “Shop-in-shop” and “counter-in-shop” models to quickly roll out HOF’s products
Acquisition of HOF
Transaction Rationale
18
Business Outlook
Cautiously optimistic on FY2015
Increase the penetration into lower tier cities through franchisees
Increase the number of SKUs and choices of collections at POS level
E-commerce and O2O (online-to-offline) interactions
Further strengthen the infrastructure and IT system
Initiatives to Enhance
Understanding of Customers
Online-to-Offline
(O2O) Interactions
Interactive Shopping
Environment at POS Level
Exclusive Jewellery Events
held beyond POS Level
Customer Relationship
Management (CRM)
20
360° Shopping Experience
360° 360°
21
360° Shopping Experience
360° 360°
Know Your Customers
Online Environment
Business
Intelligence
System
Offline Environment
Overhead People Counter
22
Understanding our Customers
Foot traffic trend
Conversion rate
ASP per transaction
No. of pieces per
transaction
Analysis
Overhead
people
counter
Sales
transaction
record
+
Central vs Tsim Sha Tsui
23
Understanding our Customers
9,085
13,941
11,512
9,954
11,841
10,674 11,294
12,029
12,359
10,395
10,859 11,363
10,048
6,868 7,329
7,264
7,143
7,056
7,339
7,168 7,277
5,956
6,364
6,138
5,818
5,688
Central Tsim Sha Tsui
Source: Company data
ASP per transaction (HK$)
10% 10%
8% 8%
9%
10%
10%
9% 7%
8%
8%
8%
10%
13% 13%
12%
12%
14%
15%
14%
12%
11%
12%
12%
12% 12%
Central Tsim Sha Tsui
Source: Company data
Conversion rate (%)
Smart Tray – Patented Technology
24
Understanding our Customers
Smart Tray
Products and SKUs
Customer serving time
Sales transactions
Nationality
Gender
Age
Purpose of purchases, etc
Smart Tray – Sales Assistant Function
25
Understanding our Customers
Exchange rate
conversion
Display of the product features
and price calculation
Product features
Retail price
List of stock in
other POS
Product
at other
POS
locations
1 Customers served by Smart Trays in a selected POS in Tsim Sha Tsui, July 2014
Smart Tray – Business Analytics Function
26
Understanding our Customers
11%
46%
12% 7%
19%
3% 2%
35%
23%
13% 11%
8% 6% 4%
Product type mix (%)
Source: Company data
Purchase (%)
View (%)
48%
21%
10% 8% 7%
5%
31-40 21-30 >60 51-60 40-50 <20
Age Group (%)
Ranking of customer served1 by
age group (%)
Rank #1
Rank #2
Source: Company data
CTF Member Database
27
Understanding our Customers
Diamond,
Platinum and
Gold members
Basic
members
Future Trend
• Data integration
• Translation into business insight
• Steering business development
1 RSV = Retail sales value is measured at the ending price (VAT inclusive, if any) of products sold to customers in self-operated POS and franchised POS
Number of members
and their contribution
to RSV1
Proportion of Diamond,
Platinum and Gold
members and their
contribution to RSV1
ASP and product
types of members’
purchases
Repeat purchases to
RSV1
E-commerce CRM System
Understanding our Customers
All customers’ trails and footprints are systematically captured and retained
Facilitate timely follow-up on complete and incomplete transactions
Enhance customer behavioural analysis
E-commerce CRM System
Customer Attrition
Customer Retention
28
Q&A Session
Thank You
These materials have been prepared by Chow Tai Fook Jewellery Group Limited (the “Company”) solely for use at this presentation and are not for public
dissemination.
The slides and any other materials used in this presentation are the property of the Company and must be treated as such. The information contained in this
presentation is being furnished to you solely for your information and may not be forwarded, published or distributed, directly or indirectly, to any other person
(whether within or outside your organisation/firm), in whole or in part, for any purpose and may not be reproduced in any manner whatsoever. Any forwarding,
publication, distribution or reproduction of this document in whole or in part is unauthorised.
The information contained in this presentation does not constitute or form part of any offer for sale or subscription of or solicitation or invitation of any offer to buy or
subscribe for any securities or other interests of the Company or its holding Company or any of its subsidiaries in any jurisdiction or an inducement to enter into any
investment activity, nor shall it or any part of it form the basis of or be relied on in connection with any contracts, commitment or investment decision whatsoever.
This presentation contains forward-looking statements. Such forward-looking statements are based on a number of assumptions about the operations of the
Company and other factors, many of which may be beyond the Company’s control. By their nature, forward-looking statements involve risks and uncertainties
because they relate to events and depend on circumstances that may or may not occur in the future. Accordingly, the Company’s actual results may differ materially
from those expressed or implied by such forward-looking statements. The Company has no obligation and does not undertake to update or revise any forward-
looking statements, whether as a result of new information, future events or otherwise. The information contained in this presentation has been compiled as of the
date of this presentation, speaks as of the date of this presentation (or earlier, if so indicated) and will not be updated to reflect material developments which may
occur after the date of this presentation, and is subject to change, including substantial changes, without notice.
This presentation may include measures of financial performance which are not a measure of financial performance under IFRS, such as “EBIT”. These measures
are presented because the Company believes they are useful measures to determine the Company’s operating cash flow and historical ability to meet debt service
and capital expenditure requirements. “EBIT” should not be considered as an alternative to cash flows from operating activities, a measure of liquidity or an
alternative to net profit or indicators of the Company’s operating performance on any other measure of performance derived in accordance with IFRS. Because it is
not an IFRS measure, “EBIT” may not be comparable to similarly titled measures presented by other companies.
The information contained in this presentation has not been independently verified. No representation, warranty, or undertaking express or implied, is made as to,
and no reliance should be placed on, the fairness, accuracy, completeness or correctness of any information or opinion contained herein. It is not the intention to
provide, and you may not rely on this document as providing, a complete or comprehensive analysis of the Company’s financial or trading position or
prospects. None of the Company or any of its directors, officers, employees, agents, shareholders, affiliates, subsidiary, advisors or representatives shall be in any
way responsible for the contents hereof, or shall be liable (in negligence or otherwise) for any loss howsoever arising from any use of this document or the
information contained in this presentation or otherwise arising in connection therewith.
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