1

2

SchemeSchemeMeaning and DefinitionMeaning and Definition

Scope of HRMScope of HRM

SemanticsSemantics

Functions and ObjectivesFunctions and Objectives

Organisation for HR function Organisation for HR function

Images and Qualities of HR ManagerImages and Qualities of HR Manager

Personnel Policies and PrinciplesPersonnel Policies and Principles

HRM ModelHRM Model

Evolution of HRMEvolution of HRM

HRM:Arguments and ConclusionsHRM:Arguments and Conclusions

Jobs and Careers in HRMJobs and Careers in HRM

Why Study HRM?Why Study HRM?

3

Learning Objectives Learning Objectives Understand the nature, scope and objectives of human resource management.

Design an organisation chart for human resource management function in a typical industrial establishment.

Describe the image and qualities of a human resource manager.

Understand the personnel principles and policies.

Trace the evolution of human resource management.

Identify jobs and careers in HRM.

4

Opening CaseOpening CaseTCS -- global company -- 28,000 software engineers from 32 countries

Sources right at the college level.

Partners in education

Sponsored projects at MIT, Harvard, the Kellogg School, and institutions in Japan, Australia, China and Singapore

WIPRO – Handling of job-hoppers

Exit interviews. Voluntary re-induction offer

5

Contd…Contd…Toyota receives 2,00,000 suggestions per year

Gujarat Narmada Fertiliser received 5,000 suggestions over five years, with savings of Rs 65 lakh per annum.

Jagdish from Augumbe - children hawking groundnuts

Sexual harassment on the rise, particularly in garments units.

TELCO – self-immolition and temps

6

Meaning and DefinitionMeaning and Definition

People’s dimension

Organisational

effectiveness

Scope of HRM

Enters

Works

Exits

7

Scope of HRPMScope of HRPM

8

Semantics – HRM vs PM

Mutuality

Labour management

Legal compliance

HRD and IRM – What are they?

Segments of HRM

9

COMPOSITION OF A HR/PERSONNEL DEPARTMENT

10

Objectives of HRM

How are functions related to these objectives?

11

HRM in a small-scale unit

How does an HR department of a large scale unit look like?

12

HRM in a large-scale unit

13

Image and Quality of HR/Personnel Manager

Fairness and firmness

Tact and resourcefulness 

Sympathy and consideration 

Knowledge of labour and other terms 

Broad social outlook

Others  and Academic qualifications

14

Personnel Policies at ABB India

Role clarity

Empowerment

Take responsibility

Competence development

Clearly defined objectives for individual and the work team

15

Personnel Policies at ABB India

The local unions as natural co-operation partners

Planning discussions held at least once a year

Internal mobility and employee development

Ethics, equal opportunities and an open and honest exchange of thoughts and ideas

A strategic issue

16

HRM Model

17

Evolution of HRM in India

Pragmatism of capitalists – 1920s-30s

Technical, legalistic – 40s -50s

Professional, legalistic, impersonal – 70s – 80s

Philosophical – 1990s

18

HRM – Reality or rhetoric

Costs vs benefits

Tangible vs intangible

19

Jobs & Careers in HRM

HR Specialist

HR Manager

HR Executive

Why Study HRM?

20

Closing Case Questions

Do you think that the S&S Law Firm needs an

HR department? If yes, what should be its

role?

How would you sell the idea of the HR

department to the managing partner?

What type of organisational structure would

you recommend?