Created by Chris Richards Updated 30-Mar-16

Chris RichardsAddress: Coach House, 2 Freegrove Road, London, N7 9JN

Mobile: 07855 897716 E-Mail: richardscj@gmail.com

PROFILE

I am a confident, outgoing person with good inter-personal and communication skills. I am able to work independently or as part of a team and try to network as much as possible. I am always looking to work towards my personal development, working on new challenges and learning new skills so that I can provide a high level of service in jobs that I do.

I have 10 years’ experience developing Lotus Notes client and web applications with Lotus Domino Designer (versions 5 – 9.0), using LotusScript, @formula, HTML, JavaScript, JAVA, AJAX, CSS, XPages, bootstrap and have IBM Certified Associate Developer certification. I also have experience in the customization and support of Lotus Quickr and the upgrading of Domino servers, with good knowledge of Domino Administrator.

CURRENT EMPLOYMENT – Allied Healthcare (August 2015 – Present)

Systems Consultant (Team Lead)

The majority of notes applications are client based, or web enabled using traditional domino web techniques with 3 applications built using xpages. Since joining, I have built 2 brand new applications using xpages with bootstrap, being part of the whole project lifecycle whilst supporting/enhancing the current application suite.

After 4 months, I was promoted to team lead/manager, looking after 3 notes developers and a separate team of 2 drupal developers who look after the external systems.

The role has included attending management courses, allowing me to improve my management skills, attending board meetings, submission of board reports and management/allocation of workload and task assignments.

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Created by Chris Richards Updated 30-Mar-16

PREVIOUS EMPLOYMENT – BPL Global (January 2015 – July 2015)

Application Developer – IT Team

The IT team consists of only two developers supporting the office’s based in the UK, Singapore, Dubai, Hong Kong and France.

All applications are client based, and my role was to understand the linking, processes, data and usability of these applications and web enable them using XPages technology.

To date, two of applications have been redeveloped to work on both web and mobile devices, incorporating bootstrap coding standards.

Recently the company has decided to put XPage development on hold and start developing using a RAD solution of which I have been involved in for the last 2 months, learning some basic SQL skills.

PREVIOUS EMPLOYMENT – Ricoh Europe PLC (August 2010 –January 2015)

Lotus Domino Developer – Group IT

The Lotus Notes Development team consists of three developers based in the UK, and one in the Netherlands. The team develops and supports all Lotus Notes applications for the various operation companies across EMEA (Europe, Middle East and Asia) aswell as some key applications in Japan.

All databases are client based, however the last 2 years have seen us moving towards XPages technology, and all applications are now developed using XPages technology.

Key applications I have been involved in include a database to request support for new contracts, a database that generate statistical reports for field data collected by engineers, the Ricoh Europe Intranet, Social Portal, Product Loan Scheme, many HR based applications to manage holidays, starter/leaver requests, an organisation database which is used to populate user details in all of our other databases, and many more. My first XPage application was a hotel booking system, allowing employees to submit request’s for stay, which follows the approval workflow and generates reports for the administrators to send to our booking partners.

Other than supporting existing applications I also develop new applications from scratch, being part of the full development cycle. This includes both client and XPages applications.

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Created by Chris Richards Updated 30-Mar-16

PREVIOUS EMPLOYMENT – SCEE (Sony Computer Entertainment Europe) (August 2009 – August 2010)

Intranet Developer – Intranet Development Team

The intranet development team consists of 4 developers with a range of skills, including Domino, JAVA, SQL and more. The team develops and supports the SCEE intranet, and a number of key business applications which I have been involved in, ranging from HR apps, Legal and Finance apps, to apps that manage the assigning of wireless access based on inputting a machines MAC address.

The team not only supports SCEE UK, but a number of other European territories, including France and Spain along with external companies.

All apps are coded in Lotus Domino technologies, enabled for the web, with 1 outstanding notes client app in production to manage purchase requisitions. I have also been involved in a project to re-write one of the apps in Java, which has helped me gain an understanding of the JAVA language along with the attendance of the Fundamentals of the Java Programming Language course during my time here.

PREVIOUS EMPLOYMENT – Henley Business School (July 2008 – August 2009)

Technical Developer – Technical Development Group

The technical development group consists of 4 persons of which myself and one other are domino developers. The team develops, supports and enhances VLE’s (virtual learning environments) for students undertaking MBA’s, and corporate clients for staff training. The environments are web based and contain areas for bulletins, discussions, file sharing, course video’s, tutor interaction area, course content, online collaboration and are accessed from all over the world.In addition to this, the team also developed and supports the intranet and internet, hosting many enquiry forms, course/event booking forms etc, and I have recently been working with Quickr to create a new CSS to apply the Henley brand across the tool.

I have also been involved with some admin activities, and as such have upgraded our Domino, Quickr and Sametime servers.

PREVIOUS EMPLOYMENT - Steria Ltd (October 2003 – July 2008)

Web Developer – UK Web Team – July 2004 – July 2008

The Web team are an internal team who deliver application solutions to Steria as a customer. Joining the web team offered the opportunity for me to learn something new,

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Created by Chris Richards Updated 30-Mar-16

as all the applications were developed with Lotus Domino, which I had never used before.

Since joining in 2004 I have developed new applications, aswell as making enhancements to current applications, both Notes Client and web based. I am also the first line of support for the team, which has allowed me to improve my problem solving and customer interaction.During my time on the team, apart from the main projects of developing applications, I have also learnt many more skills which have allowed me to also provide the following solutions:

The creation of animated gifs/adverts for the corporate intranetThe creation of graphics for corporate intranetStyle Sheet editingImage mappingWebsite statistic capturing

When I joined the team, the company had just purchased an application called Quickplace, and I was tasked with learning the ins and outs of this product. I am now the main contact for Quickplace within Steria, and was part of a two large projects to migrate and upgrade our quickplaces to a new server and new application version. I have also held training to people internal and external, the biggest external customer being Northern Rock.

Due to the amount of applications we have developed, I have been able to learn a lot through being the first line of support for the team. This has allowed me to go in and see how previous applications have been developed, so that I am always learning, and improving my problem solving skills.

Previous Roles At Steria Ltd

Data Migration – National Probation Service – 7 Months

- Creating shared printers and publishing them to be selected via a webpage - Setting up MAC addresses for printers so that they pick up assigned IP addresses - Using DHCP to set up and activate scopes - Using Active Directory to handle movement of computer objects (movement between OU's) - Resolving Help Desk calls - Applying Gold Builds to Data Migration laptops - Connecting to Citrix and NT servers to perform such tasks as Citrix License Migration, using Win Station Administration to manage users, stopping and starting DHCP and Lotus services. - Dealing with engineers over the phone to solve printer/server/workstation problems. - Backing up files and folders using Microsoft Backup, and also using the same tool to restore the data to various locations.

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Created by Chris Richards Updated 30-Mar-16

- Registering Lotus Notes users onto London probation servers, and setting up their mailbox options and settings. - Migrating users mailboxes to new servers and setting up mailbox options and settings - also upgraded from 4.6 to R5 *** All Lotus Notes tasks performed using Lotus Domino Administrator.

Due to the nature of the project, there were a lot of instances where we had to speak to the customer. Because of this, I have gained extra skills/experience talking to customers, and also resolving help desk calls via the internal helpdesk software. I also learnt a lot of new tasks, and familiarized myself with well used programs and software.

Laptop Re-Deploy – National Probation Service - 1 Month

Whilst on the STEPS project, there was a period or 4 weeks, were there was minimal work, and myself and a colleague were asked if we could manage a mini project where we had to make sure that 120 laptops were re-imaged using Rapid Deploy, cleaned, had no discrepancies, tested, and then send them out to various sites in London using couriers when requested. We also needed to converse with the customer to confirm delivery time and date. This lasted 4 weeks, and was a success, which shows the ability to manage myself, including time management, and planning for the project. We were critised for spending too long planning, but then praised at project close, as due to the good planning, we could perform the tasks a lot quicker, and were very organized, able to give accurate facts and figures when requested, and then able to pass the task on leaving it in an easily manageable state, as towards the end of this mini project, the main STEPS project took priority!

Purchasing Department – 2 Months

I had to find customer/supplier details from an Oracle database, and ring them to confirm contact details, and to update out of date details. This helped me gain experience in regards to customer interaction and good telephone manner and also opened the start of my internal networking with other employees.

PERSONAL

Outside of the workplace I am a keen footballer. I play in an 11-a-side league in Islington, and used to be the manager of a Sunday league team when I was living in Hemel Hempstead. I also enjoy all sports that involve a racquet! Outside of sport I can be found catching up with friends for either a few drinks or a coffee.

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Created by Chris Richards Updated 30-Mar-16

EDUCATION

John F Kennedy School (1997-2001) 7 G.C.S.Es C or aboveWest Herts College (2001-2003) I.T AVCE

REFERENCES

Andrew Jones Steve RowbottomService Delivery Manager Technical Services Manager

Steria Ltd Henley Business SchoolGW2 GreenlandsGreat West Road Henley-on-ThamesBrentford OxfordshireMiddlesex RG9 3AUTW8 9DF

Andy Summers David PancottLotus Notes Team Leader Head of IT

Ricoh Europe Plc Allied Healthcare20 Triton Street Beaconsfield CourtLondon Beaconsfield RoadNW1 3BF Hatfield

AL10 8HU

Adam KoledaIT Manager

Berry Palmer & Lyle150 Leadenhall StreetLondonEC3V 4QT

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Created by Chris Richards Updated 30-Mar-16

EDUCATION

John F Kennedy School (1997-2001) 7 G.C.S.Es C or aboveWest Herts College (2001-2003) I.T AVCE

REFERENCES

Andrew Jones Steve RowbottomService Delivery Manager Technical Services Manager

Steria Ltd Henley Business SchoolGW2 GreenlandsGreat West Road Henley-on-ThamesBrentford OxfordshireMiddlesex RG9 3AUTW8 9DF

Andy Summers David PancottLotus Notes Team Leader Head of IT

Ricoh Europe Plc Allied Healthcare20 Triton Street Beaconsfield CourtLondon Beaconsfield RoadNW1 3BF Hatfield

AL10 8HU

Adam KoledaIT Manager

Berry Palmer & Lyle150 Leadenhall StreetLondonEC3V 4QT

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