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Chris Wilcox – CEOCory Strasser – CIO
Matt Sieverson - CFO
Disc Golf Headquarters
Small marketing firm Alternative and guerilla techniques Targets small businesses looking to grow
in the Pacific Northwest Local server located in Corvallis Currently practices no outsourcing
Which of our IT functions would be able to be outsourced? Domestically Internationally
Which companies offer IT outsourcing services?
What are the costs of these proposed services?
What is outsourcing?
Why would you outsource information technology? Pros Cons
Who outsources?
How B&D can outsource their IT
Step by step list to follow when looking to outsource
When a firm hires another firm to do work for them that is not relevant to their core business model
Examples Radiologists in India Call Center / Tech Support Nike shoe factories
Firms that focus on their core business Typically large firms
Outsourcing benefits everyone involved and makes companies more competitive
Gateway6? Company 2
Software development services and Application development and management
Re-engineering Conversion and migration (across
platforms/ languages/ versions) Data warehousing and mining Embedded systems E-commerce applications
Reduced costs More time allocated to core competencies Improve weaknesses in company Become more competitive Opportunity costs of experiencing
comparative advantage
Security Reliability Communication Preferences Layoffs within company Shift of power Quality If off shoring, cultural barriers are more
evident Customer Relations
Database Management Website Design Web Exposure Economic Forecasting Email Management Data Conversion Software Development
Their business is small, could be focusing on more important tasks
Possible bad stigma in relation to clients and third party help
Find areas of weakness Do what you do best, hire the rest.
Monetary Cost Opportunity Cost Long-term vs. Short-term Goals Will B&D need to outsource in the future?
Build relationships Find their flaws
1. How reliable is the vendor?2. Does the Vendor provide quality
products/services? 3. What is the Life Cycle cost of the
Products/Services provided? 4. Will the vendor be able to meet delivery
deadlines? 5. How safe is my data?
6. What kind of risk am I taking on with this vendor?
7. What are the effects of the vendor's employee attrition on me?
8. Will the vendor be fair and transparent in his financial dealings with my organization?
9. Does the vendor comply with statutory laws and regulations?
10. Does this vendor's culture match that of our organization?
http://www.indiawebdevelopers.com/Outsourcing/ten_concerns.asp
-Stylus Systems
Given the variability between the IT and marketing sectors, B&D should pursue IT outsourcing. This will allow them to increase efficiency by focusing on their core business practices, whilst IT professionals are taking care of the work that B&D is not comfortable doing. This will permit B&D to supervise more important features of the business; B&D will become a better company in ways that will increase their core standards and allow everyone to benefit from outsourcing, except of course the competition.