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Christian McCoy (478) 390-9145
1480 Commerce Dr. Decatur, GA 30030 [email protected]
Profile
Confident communicator with solid commitment to exceptional customer service in both face-to-face and
telephone interactions. Excel in listening to customer needs, articulating product benefits and creating
solutions that provide value to the customer. Enjoy collaboration with colleagues, clients and customers as
well as completing tasks independently. Self-motivated innovator with successful record in problem resolution.
~~ Account Administration – Analytical; maintain records, solve problems/complete tasks ~~ Program Instructor – Focused; motivate and inspire others
~~ Sales – Self-confident; assertive, natural communicator
Selected Achievements
Communication & People Skills Commended for providing friendly enthusiastic sales guidance to customers.
Recognized for monitoring and ensuring total customer satisfaction.
Proficiently registered and oriented new customers on fitness program options.
Designated point-of-contact representative, answering and responding to customer questions and
concerns about fitness program options.
Lead performer; trained new employees on office service duties.
Organizing & Time Management Skills Engaged in management planning to increase sales and profits of merchandise.
Efficiently secured on-time payments and collections on delinquent merchandise accounts.
Ensured timely deliveries and collection of merchandise.
Managed and prioritized sorting and distributing correspondence in timely manner.
Technical Skills Accurately updated databases to maintain company and customer account interactions.
Efficiently utilized electronic inventory management system Telxon to inventory merchandise.
Microsoft Applications Proficiency; Data Entry.
Multi-Telephone Line Operator.
Work History
In-stock Sales Associate Walmart, Inc., Warren Robins, GA 2011 - 2012
Account Manager Rent A Center, Lithonia, GA 2004 - 2011
Program Instructor Bally Total Fitness, Atlanta, GA 2003 - 2004
Office Service Representative Archer Management Srvcs., Dunwoody, GA 2000 - 2002
Education
B.A. Political Science & Gov., Ashford University, Clinton, IA Expected Graduation, October 2015
References
Derrick Robinson (470) 685-8726
Xavier Clifton (404) 960-6003
