Christina M. Garrison 3032 Arrow Head Lane, Plymouth Meeting, PA 19462 Cell: (484) 213-2294 [email protected] ___________________________________________________________________________ ________________ OBJECTIVE: Experienced customer support supervisor seeking to obtain a position in industry which will develop my strong organizational and problem solving skills. EDUCATION: The Pennsylvania State University University Park, PA Bachelor of Science- Health Policy and Administration May 2012 Minor in Human Development and Family Studies May 2012 RELATED COURSEWORK: Human Resource Management in Health Care Organizations Physician Practice Management EXPERIENCE: Assistant Supervisor Customer Support 10/12- Present MedRisk Inc., King of Prussia, PA Assist in the hiring process and interview of new employees Facilitate the training of new employees on software use and daily job responsibilities Supervise team members to ensure individual and team goals for productivity and quality are met Manage multiple direct reports and assist the department supervisor Provide team members the tools, knowledge, and resources to perform daily tasks Associate Summer Intern (Strategic Planning and Marketing Division) Main Line Health, Radnor, PA 5/11- 8/11 Researched and created Step-by-Step directions to several Main Line Health facilities for patient use. Reviewed and completed data entry for Physician Liaisons, and collected Data for service area projects. Collaborated with the Marketing team and developed SWAT analyses TECHNOLOGY SKILLS: MedManager, Salesforce, Excel, PowerPoint, Word

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Christina M. Garrison3032 Arrow Head Lane, Plymouth Meeting, PA 19462

Cell: (484) [email protected]

___________________________________________________________________________________________

OBJECTIVE:Experienced customer support supervisor seeking to obtain a position in industry which will develop my strong organizational and problem solving skills.

EDUCATION:The Pennsylvania State University University Park, PABachelor of Science- Health Policy and Administration May 2012 Minor in Human Development and Family Studies May 2012

RELATED COURSEWORK: Human Resource Management in Health Care Organizations Physician Practice Management

EXPERIENCE:Assistant Supervisor Customer Support 10/12- PresentMedRisk Inc., King of Prussia, PA

Assist in the hiring process and interview of new employees Facilitate the training of new employees on software use and daily job responsibilities Supervise team members to ensure individual and team goals for productivity and quality are met Manage multiple direct reports and assist the department supervisor Provide team members the tools, knowledge, and resources to perform daily tasks

Associate Summer Intern (Strategic Planning and Marketing Division)Main Line Health, Radnor, PA 5/11- 8/11

Researched and created Step-by-Step directions to several Main Line Health facilities for patient use. Reviewed and completed data entry for Physician Liaisons, and collected Data for service area projects. Collaborated with the Marketing team and developed SWAT analyses

TECHNOLOGY SKILLS:MedManager, Salesforce, Excel, PowerPoint, Word

VOLUNTEER ACTIVITIES:Health Policy and Administration Club University Park, PAActive Member 8/08- present

Mentor to undergraduate students in Health Policy and Administration majorPenn State Dance Marathon University Park, PA

Rules and Regulation Committee (Thon 2010) 8/09- 2/11 Security Captain (Thon 2011)

Relay for Life University Park, PACo-Captain 8/08- 8/12Penn State Alumni Association University Park, PAActive Member 5/12- Present

mailto:[email protected]