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Christopher R Chandler
Career OverviewHighly skilled NOC Technician offering vast knowledge of Video, RF and networking knowledge and experience.
QualificationsProficiency in TCP/IP protocolsExcellent problem solving skillsCustomer needs assessmentTechnical help desk experience
Technical SkillsSkills Experience Total Years Last UsedHardware Troubleshooting and RepairWindows9x, NT, 2K, XP, Win7, Win8,Win10, Ubuntu cVOC, ivms, Net
Moderate 9 Current
AccomplishmentsI frequently put in Overtime to help train new hires.
Work ExperienceJanuary 2012 to CurrentComcast NOC Technician － Syracuse, NYProactively monitor and support the stability of Video FLow, Network/CMTS and Critical Infrastructure to ensure 24X7operational Response to alerts/alarms according to Standard Operating Procedures. Manage trouble-ticketing systemusing BMC Remedy ensuring accurate and up-to-date information Work with internal and external groups during routinedeployment. Collaborate with internal and external groups to help identify and resolve issues affecting our services. Service TechnicianJanuary 2009 to January 2012Time Warner Cable BB3 － Utica, NYResponsibilities Find, diagnose and repair service problems Troubleshoot interior coaxial wiring and exterior dropsfrom pole or pedestal to house Troubleshoot communication problems between customer owned equipment and TWCmodems/routers Maintain company vehicle Enlisted Serfice Warfare SpecialistJanuary 2003 to January 2007QuartnetMaster 3rd Class USN － San Diego, CA
Good Conduct Medal.
Education and TrainingNetworking TechnologyHerkimer County Community CollegeCoursework in Networking TechnologyAssociate of Applied Science : Networking, 2016Herkimer County Community College － Herkimer, NY, Herkimer
SkillsActive Directory, CCNA1, Cisco, Cisco Routers, CRT, DHCP, Digital Video, DNS, FTP, Hardware Troubleshooting,IPX/SPX, LAN, Win, Win7, Win8, Windows9, 2K, NT, QuarterMaster 3, modems, Netcool, Network, OSPF, real-time,research, routers, SSH, Switches, TCP/IP, Troubleshoot, Video, VOIP, WAN, wiring
27 S. 4th Ave, Ilion NY. 13357Home: 315-868-6768 - [email protected]
